Attachment G -Commonwealth Response to Vendors Question Form- RFP 758 2600000115 Kentucky 811 Training Modules.xlsx

This is a Commonwealth Response to Vendors Question Form for RFP 758 2600000115, issued by the Commonwealth of Kentucky Public Service Commission (PSC) for the development of Kentucky 811 training modules. The Commonwealth seeks a solution to convert existing in-person training into an online format, with flexibility for vendors to propose either a customized off-the-shelf module or a newly developed eLearning course based on PSC's existing materials. The training modules must accommodate approximately 400-500 required users annually, with an option for public access. The PSC will provide existing training materials including videos and PowerPoint presentations to the awarded contractor and will conduct minimum bi-weekly collaborative meetings throughout the project duration. The modules should be accessible via the Commonwealth's current website, as no learning management system is currently in place. Certificates of completion are required for public users, though detailed attendance records are only necessary for required trainees. Spanish language translation of the training modules is the vendor's responsibility.

The Commonwealth clarified that it does not have access to FTI systems and does not currently operate a SharePoint site or learning management system. Vendors must submit examples of prior experience as PDF attachments rather than hyperlinks to avoid broken links. The scope of course content is flexible, with the Commonwealth indicating that as many training tasks as necessary should be included to complete the required material. Exam requirements, including question types and quantity, are detailed in the Revised Attachment A, Section 3.1.F. The file does not specify pricing terms, contract duration, award dates, set-asides, incumbents, or funding amounts and sources.