Attachment D - Reference Check Form~1.docx

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Attached to
INDISTRIAL AIR COMPRESSOR, AIR DRYER, AND VACCUM PUMP SYSTEM MAINTENANCE AND REPAIR SERVICES
Solicitation number
S-10700-00014813
Issued by
Clackamas County, Oregon

About this file

This document is a Reference Check Form for a Request for Proposal (RFP No. S-10700-00014813) issued by a state procurement agency for Industrial Air Compressor, Air Dryer, and Vacuum System Maintenance and Repair Services. The form is designed to collect reference feedback from previous clients of potential proposers, with a structured evaluation methodology using a 0-10 scoring scale to assess various aspects of service delivery, including overall quality, service responsiveness, customer service, and safety performance.

The reference check form requires detailed scoring and commentary across four key performance dimensions: overall service quality, service delivery, customer service responsiveness, and safety practices. Respondents are asked to provide numerical scores and accompanying comments for each category, with 0 representing total dissatisfaction, 5 indicating moderate satisfaction, and 10 representing extreme satisfaction. The form allows reference contacts to provide comprehensive qualitative and quantitative feedback about a proposer's past performance, which will likely be used in the vendor selection and evaluation process for the industrial equipment maintenance and repair services contract.

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Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

RFP NO. S-10700-00014813 INDUSTRIAL AIR COMPRESSOR, AIR DRYER, AND VACCUMN SYSTEM MAINTENANCE AND REPAIR SERVICES

ATTACHMENT D - REFERENCE CHECK FORM

Proposer Name:__________________________________________
Reference Entity:__________________________________________
Reference Contact Name:__________________________________________
Contact Telephone Number:__________________________________________
Contact Email Address:__________________________________________

Please rate the following questions on a scale of 0-10:

0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.

How would you rate the Proposer’s overall quality of services provided and your overall relationship with the Proposer?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s delivery of service?

Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?

Score: __________ Comments: ______________________________________________________________________________ Did the Proposer provide Services in a safe and responsible manner?

Score: __________

Comments: _____________________________________________________________________________
Version 1.0 - November 19, 2014Page 1 of 2
DAS Procurement Services, Version 2.0 – December 9, 2016Page 1 of 2

File details come from the government source that posted it. Updated .