Attachment_D:_Enterprise_Core_Technologies.pdf
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- Attached to
- Agenda Management Software
- Solicitation number
- 2026-RFP-00012
- Issued by
- Los Angeles County, San Francisco City, California
About this file
This is an Enterprise Core Technologies document describing the technology infrastructure of the City of Santa Monica that prospective vendors must integrate with for the agenda management software procurement. The City utilizes a comprehensive technology ecosystem including Tyler Munis ERP for finance and HR data, ServiceNow Platform for service desk and IT Service Management, SharePoint for internal workflows and document sharing, Laserfiche for official document management, an Orchard CMS-based public website built on ASP .NET Core MVC, CKAN open data platform deployed on AWS, and Tableau for dashboarding and data visualization. All proposed solutions must document their interaction with and utilization of these enterprise technologies. Integrations involving ServiceNow will use the ServiceNow Integration Hub, while other integrations must leverage AWS serverless technologies including AWS Glue and Athena. Public data transparency requirements necessitate publishing information to the Open Data Portal, with public dashboards available through Tableau Public and the City Website, while internal dashboards remain accessible to staff with appropriate Tableau licenses.
The document establishes the technical baseline and integration requirements that vendors must address in their proposals for the agenda management software solution. Vendors must demonstrate compatibility with Tyler Munis (currently without Tyler APIs but anticipated to be procured), validate integration pathways through the existing enterprise platforms, and ensure their solution supports the City's migration to cloud-based Laserfiche and OKTA authentication systems. This infrastructure overview directly supports the procurement's mandate for comprehensive system integration across 15 departments and 21 advisory boards and commissions, with vendors required to detail how their solution will work within the City's existing technology framework rather than requesting significant system modifications or standalone implementations.
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Enterprise Core Technologies
1685 Main Street, Suite 209, Santa Monica, CA 90401 • procurement@santamonica.gov www.santamonica.gov • @cityofsantamonica • @santamonicacity
The following are the enterprise technologies that the city uses. Please document how your solution will interact with/utilize these technologies.
Tyler ERP (Finance and HR) – Tyler Munis is the official data source for HR and financial data. Currently, the City does not have the Tyler APIs module but is in the process of procuring that shortly
ServiceNow Platform – The City uses ServiceNow as a Service Desk platform (ITSM) and also utilizes it for 311 (https://311.santamonica.gov ) and PPM (Project Management). The city also utilizes ServiceNow as a low-code development platform to create internal workflow applications.
SharePoint – The City uses O365 products and utilizes SharePoint for internal simple workflows and document sharing. The city also uses SharePoint as the intranet portal to share information with internal stakeholders.
Laserfiche –Laserfiche is a document repository for “final” documents. The official documents are managed using Laserfiche. Currently, the city is in the process of migrating to the Laserfiche cloud from an on-prem environment.
OKTA (Waiting from Veronica)
The City’s Website (.Net Orchard) – The public-facing website (www.santamonica.gov) is using Orchard (an open-source CMS platform) based on .Net. Any headless implementation will utilize this platform.
The platform uses the ASP .NET core MVC platform.
CKAN (Open Data Platform (CKAN on AWS) – The open data platform (data.santamoncia.gov) is deployed on AWS using CKAN (Open-Source Product). Any public transparency data needs to be published to the Open Data Portal.
Integration – The City currently uses ServiceNow Integration Hub for the integrations involving ServiceNow (to and from). For all other integrations, the city uses AWS serverless technologies including AWS glue and Athena.
Dashboarding (Tableau) – The city utilizes Tableau for dashboards. The public dashboards could be published on Tableau public to be consumed via the City Website and/or Open Data Portal. The internal dashboards will be available to the internal city staff with Tableau licenses.
mailto:procurement@santamonica.gov http://www.santamonica.gov/ https://311.santamonica.gov/ http://www.santamonica.gov/
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