Attachment_B_Performance_Record.pdf

This is a Performance Record Assessment document for the City of Phoenix's Cooling Tower Water Treatment Services contract. The contract encompasses comprehensive water treatment and cooling tower maintenance services for the City's chilled and hot water systems, including the Phoenix City Hall Thermal Storage Reservoir. Key service requirements include weekly electronically generated service reports with water testing results, minimum weekly on-site service visits with field analysis, monthly testing on chilled water loops and closed loops, semi-annual cleaning of cooling towers, and deployment of bore scope technologies with photographic documentation as needed. Additional deliverables include annual efficiency monitoring reports, equipment inspection and documentation reports with digital images, comprehensive chemical testing programs with written procedures and summary charts, and Safety Data Sheets for all first-time chemical orders. The contract specifies that closed systems must utilize non-chromate protective film-forming treatment for corrosion prevention, with excessive tower scale accumulations requiring remediation within 48 hours of discovery. The agreement term is three years commencing on or about October 1, 2026, with two one-year extension options exercisable at the City's discretion.

The Performance Record Assessment document serves as an evaluation tool for monitoring contractor compliance with the specified Statement of Work requirements across multiple performance categories. The document identifies specific contract sections applicable to performance monitoring, including sections 3.4, 3.5.1, 3.7.2, 3.7.3, 3.10.1.2, 3.10.1.4, 3.10.1.9, 3.12, 3.16, and 3.20. The assessment framework categorizes performance results as either completed per contract specifications, completed with deficiencies, or not completed, with space for monitor comments documenting contractor compliance and any issues requiring remediation.