Attachment A - PWS.pdf

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

Surface Maintenance Shop Rag and Laundry Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Maintenance shop rag laundry services, as defined in this PWS.

1.2 Background: Surface Maintenance manages eleven shops who aid and fix maintenance equipment for roughly 96 units across Michigan. To properly complete job orders for the units across Michigan, the maintenance shops need cleaning products that allow for proper clean-up and cleaning of all maintenance equipment. In addition to facilitating clean and optimal maintenance shop operations, the soil rags must also be laundered and re-used in an environmentally friendly manner to remove the dirt, grease, other petroleum, oil, and lubricant products, and all-around grime so they can be delivered again in a clean and reusable condition.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months, with four 12-month option years.

1.4 General Information:

1.4.1 The contractor shall provide services between core hours of 0545-1630 from Tuesday, Wednesday and Thursday, with the opportunity to be flexible in order to meet the requirements of the service, except on recognized U.S. holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings.

Performance shall be at each maintenance shop facilities (See Technical Exhibit 4) throughout Michigan. The contractor shall, at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. The contractor shall keep in mind that the stability and continuity of the workforce are essential.

Telecommuting is authorized.

1.4.1.1 Telework: The Government will permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical

W912JB26QA016 ATTACHMENT A

Total Pages: 12 operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (U.S.) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance

Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.2 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Special Qualifications. Reserved.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Contractor Travel. Reserved.

1.4.13 Data Rights. Reserved.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation

AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: Reserved.

3.2 Materials: Reserved.

3.3 Equipment: Reserved.

3.4 Services: Reserved.

3.5 Utilities: Reserved.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.1 Reserved.

5.0 Requirements: The contractor shall:

5.1. Key Services.

5.1.1 Delivery schedule. Pickup and delivery of rags shall occur per technical exhibit 3 at each specified maintenance shop across the state of Michigan (See Technical exhibit 3). Pick up of rags at each location shall be coordinated with a POC from each shop.

Contractor shall report to the COR when coordination has been established with each shop POC. If the pick up or delivery date falls on a holiday, pick up or delivery shall be the next business day unless otherwise coordinated with the POC from each shop and the COR.

Pick up and drop off shall occur two times per month and may be permitted to be delivered and picked up once per month if requested by the contractor and approved by the COR. Contractor shall primarily perform deliveries and pickups on Tuesday, Wednesdays, and Thursdays, due to limited staffing on Mondays and Fridays, and the impact of some Federal Holiday closings.

5.1.2 Exchange of clean and dirty shop rags. Contractor shall deliver clean shop rags to each maintenance shops. Contractor shall pickup dirty shop rags from each maintenance shops. Clean rag delivery and dirty rag pickup may be performed on the same visit by the contractor’s service technician or on separate visits, as long as the scheduled interval is maintained for the sake of continuity in shop operations.

Contractor shall deliver, pickup, and transport items using conventional methods, and comply with all local, state, and federal sanitation and HAZMAT regulations.

5.1.3 Accountability of contracted materials. The contractor shall deliver all rags in bundles of known and convenient numerations, to the total amounts set out in Technical Exhibit 3. Upon arrival of contractor to the maintenance facility, the POC of that specific maintenance shop will inspect delivery to quickly confirm the number of shop rag bundles received and sign all necessary paperwork. It is the contractor’s responsibility to ensure general and approximate accountability of soiled shop rags upon pickup. The contractor and the government understand that shop rags are easily misplaced, and will eventually wear out and be discarded at no cost to the government.

5.1.4 Operation Surge In the event that shops experience a surge in operations that consume fresh supplies of shop rags faster than anticipated, shops may increase the estimated amount of service rags for each location up to 10% without additional charge to the government. Any increase above the 10% surge will required contract modification. The duration of this 10% surge will not exceed three months in cumulative duration each period of performance (PoP) year without modification of the base contract or return to normal quantities shown in TE3. Contractor understands that shops will only use this surge clause as needed and will revert to original quantities as soon as possible, within three month surge period.

5.1.5 The contractor shall ensure all employees possess driver’s licenses for the delivery vehicles that are used to transport clean and soiled shop rags to and from MIARNG facilities. The contractor shall have the ability to launder shop rags soiled with dirt, grease, other petroleum, oil, and lubricant products, and all-around grime in a safe and environmentally friendly manner, compliant with all local, state, and federal regulations that apply to such laundry operations. The contractor shall ensure that they comply with all local, state, and federal regulations regarding the transportation of hazardous materials over public roads, as contained in small quantities of each soiled shop rag.

5.1.6 The key items shall include clean shop rags, clean rag hamper or storage cabinet, and a storage container for dirty rags. Clean rags and an available dirty rag hamper shall be available at all times. The clean rags and dirty rag containers shall be stored in an easily accessible location specified by each maintenance shop point of contact. The dirty rag containers shall ensure that grease or POL residue do not leak out of the container, causing a spill, stain, slip hazard, or any other hazard or inconvenience to the maintenance shop workers. The quantities of clean rags and dirty rag collection hampers are specified in technical exhibit 3.

6.0 Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website

DD 1172-2

Application for Identification Card/DEERS Enrollment

Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm

I-9 Employment Eligibility Verification

10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security

Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001- 0499.htm

DD 250

Material Inspection and Receiving

Report

Aug 2000 https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level

(AQL).

Performance Objective

Performance Standard Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

5.1.1 Pickup and drop off 2x/month per

TE-3

Contractor performs pickup and drop off 2x/month on the day agreed on between COR and Contractor.

Contractor performs pickup and drop off

2x/month, 100% of the time.

100% Review by COR

5.1.3 Contractor

delivers rag quantities per

TE-3

Contractor delivers correct quantities of shop rags per TE-

3.

Contractor delivers incorrect quantities four times per year.

100% Review by COR https://www.acquisition.gov/?q=browsefar http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/index.htm https://www.uscis.gov/sites/default/files/files/form/i-9.pdf http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

N/A N/A N/A N/A N/A

TECHNICAL EXHIBIT 3

Estimated Workload Data

This information is provided for projected consumption background only. It is not a guarantee of workload quantities. Based on an estimate of previously used quantities.

Location Biweekly Quantity Needed Per Facility

MATES 1700

CSMS 1700

UTES 1100

FMS 02 700

FMS 04 300

FMS 04A 400

FMS 16 300

FMS16A 300

FMS16B* 300

FMS17 600

FMS22 200

*Contractor may request to deliver/pickup rags for FMS 16B to FMS 16

TECHNICAL EXHIBIT 4

Maintenance Shop Locations

Location POC Address Phone

MATES

CW3 Jeff Lakatos

2450 N Down River Rd

Grayling MI 49738

989-344-4200

CSMS

CW4 Philip Nobert

3323 N Martin Luther King

Jr. Blvd Lansing MI 48906

517-781-8645

UTES

CSM Andrew Lytle

2501 26th St

Augusta MI 49012

269-282-7543

FMS 02

MSG Jamie Joseph 25040 S Perimeter Rd

Selfridge ANG Base MI 48045

586-239-6206

FMS 04

CW3 Brian Varela

1200 44th St SW

Wyoming MI 49509

517-940-0430

FMS 04A

1SG Jarred Dirheimer

8061Cook St

Montague MI 49437

517-481-7308

FMS 16

CW2 Joshua Smith

900 Palms Ave

Ishpeming MI 49849

906-448-6090

FMS 16A

CW2 Joshua Smith

401 S Carpenter

Kingsford MI 48902

906-448-6090

FMS 16B

SFC Kieth Nichols

1170 E Portage Ave Box 36

S.S. Marie MI 49783

906-632-9321

FMS 17 CW2 James Bassett 7400 S. Huron River Dr.

Ypsilanti, MI 48197 734-896-4623

FMS 22 CW2 Jonathan Miller 2300 Airport Rd.

Midland MI 48642 989-898-6003

Surface Maintenance Shop Rag and Laundry Services