Attachment A.4 - LARC FINAL 20220310.pdf

NPR-ER Attachment A.4 LaRC Annex 80GSFC22R0004

NASA Protective Services

Eastern Region

(NPS-ER)

Langley Research Center Annex

Attachment A.4

March 2022

NPR-ER Attachment A.4 LaRC Annex 80GSFC22R004 ii

Contents Contract Overview

1.0 Program Management

1.1 Business Management

1.2 Safety and Health

1.3 Quality Plan .......................................................................................................... - 5 -

1.4 Environmental Management ................................................................................ - 5 -

1.5 Information Technology (IT)

1.6 Work Management ............................................................................................... - 6 -

1.7 Records Management

1.8 Vehicle Management

2.0 Information Security (INFOSEC) and Communications Security (COMSEC)

3.0 Emergency Management

3.1 Emergency Preparedness

3.2 Emergency Operations

3.3 Continuity of Operations (COOP)

3.4 Test, Training & Exercise (TT & E)

4.0 Protective Services Communication Center (PSCC)

5.0 Resource Protection

5.1 Physical Security Support

5.2 Locksmith Services

5.3 Electronic Security System Services

6.0 Security Operations

6.1 Security and Security Police Services

6.2 Traffic Enforcement

6.3 Criminal Violation Enforcement

6.3.1 Criminal Investigations

6.4 Weapons Storage Areas (Security Armory)

6.5 Flag Protocol

6.6 Internal Security Education and Training

6.6.1 Firearms Certification

6.7 NASA Physical Agility Standards for Armed Personnel

6.7.1. NASA Initial Physical Agility and Task Test (IPAT)

iii

6.7.2 NASA Basic Physical Agility and Task Test (BPAT)

7.0 Identity Credential and Access Management (ICAM)

8.0 (Reserved)

9.0 NASA Protective Services Training

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Contract Overview

This Performance Work Statement (PWS) Annex for protective services addresses additional requirements for NASA Langley Research Center (LaRC).

Work under this contract shall be performed at NASA LaRC located in, Hampton, Virginia 23681 and at other areas as directed by the Government and allowed by law, with primary duties generally performed at LaRC, and including NASA properties that are located on Joint Base Langley Eustis, contiguous to LaRC.

Subcontractors shall be accountable solely to the Contractor, who in turn is responsible to the Government.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform comprehensive protective services as defined in this PWS except for those items specified as government-furnished equipment (GFE) and services. The Contractor’s performance shall meet or exceed the standards in this contract.

A primary and alternate LaRC Annex Contracting Officer’s Representative (Annex COR) shall be appointed to provide Government surveillance of services provided at LaRC. Additionally, a Task Monitor (TM) may be appointed to provide Government surveillance of various contract tasks (e.g. Emergency Management Task Monitor) performed at the Center. A TM, reports observations associated with a specific contract technical area or task to the Annex COR).

At LaRC, the term “PSO” includes, The Center Chief of Protective Services (CCPS), Emergency Manager/Fire Chief (EM/FC), Annex COR or Alternate Annex COR, and/or any authorized Special Agent (SA).

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS. Launch and landing support is not applicable at LaRC.

E. See PWS.

F. See PWS.

1. At LaRC, the Contractor is responsible for conducting “Business hours” for the hours (normally 8 hour per day increments for full-time work) required for each task as identified in this annex. Unless otherwise stated, services provided by Security Police Officers (SPO) shall be provided 24 hours a day, 7 days a week (24/7), or as specified in this annex for individual posts, patrols, or positions.

2. Duty day: Normal “Duty Day” hours are from 0600 hours to 1800 hours each day, excluding weekends and Federal holidays. Unless otherwise stated (as “Business hours”), services shall be provided during Duty Day hours by non-uniformed and alternate soft (unarmed) uniformed contract employees (i.e. clerical and technical

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At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

1. At LaRC, the Contractor shall be responsible for all cost including travel and training fee costs throughout the contract life, reproduction, shipping expenses associated with training activities, and visits to Contractor facilities.

C. See PWS.

D. See PWS.

E. See PWS.

1. At LaRC, the SM shall also be the Security Police Captain and will be provided office space on LaRC.

F. See PWS.

1. The LaRC SM, or designee with the same authority as the SM, shall be available to the LaRC Annex COR 24 hours a day, 7 days a week.

2. The SM shall establish an internal communications policy to remain aware of changes to operational requirements as they occur.

3. At LaRC, the SM, or designee with the same authority as the SM, shall provide notification and updates to the LaRC Annex COR or designed during active incidents.

The PSO may notify the Security Police Lieutenant Patrol Supervisor or Protective Services Communication Center (PSCC) Officer of changes to operational requirements. Such notification shall be deemed appropriate notification to the Site Manager of changes to operational requirements.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

1.1 Business Management

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

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J. See PWS.

K. See PWS.

L. See PWS.

M. See PWS.

N. See PWS.

O. See PWS.

P. See PWS.

Q. See PWS.

R. See PWS.

S. See PWS.

T. See PWS.

U. See PWS.

1. For LaRC, the Contractor shall possess and maintain a Top Secret Facility Clearance under guidelines established by the Defense Counterintelligence and Security Agency (DCSA). The Contractor shall maintain the facility clearance throughout the life of the contract. The Contractor shall provide evidence of the required clearance for each employee prior to beginning work at LaRC. If working under an interim clearance the Contractor shall ensure the final clearance is granted within 180 calendar days of employment or request an extension through the Annex COR. The Contractor shall immediately remove from the contract any employee that received a declination, suspension, or revocation of clearance. The Contractor’s employees, performing work in support of this contract shall have been granted the personnel security clearance commensurate with the required access identified.

V. See PWS.

W. See PWS.

X. See PWS.

Y. See PWS.

Z. See PWS.

AA. See PWS.

BB. See PWS.

1.2 Safety and Health

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

I. See PWS.

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J. See PWS.

1. At LaRC, the Contractor shall become familiar with and abide by the LaRC

Research Center, Occupational Health Programs Manual.

K. See PWS.

1. At LaRC, the Contractor shall participate in System Outage Planning and Area Clearance Awareness meetings as requested and disseminating information to Protective Service personnel.

L. See PWS.

M. See PWS.

N. See PWS O. See PWS.

1. At LaRC, the Contractor shall become familiar with and abide by the LaRC Research Center Safety Manual.

2. At LaRC, the Contractor shall become familiar with and use the GFE InfoBase Information System to identify the locations of hazardous chemicals.

1.3 Quality Plan

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

1.4 Environmental Management

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

1. At LaRC, the Contractor shall become familiar with and abide by the LaRC Environmental Programs Manual and the LaRC Occupational Health Programs Manual.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

1.5 Information Technology (IT)

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

https://www1.grc.nasa.gov/wp-content/uploads/ohpm-manual.pdf https://www1.grc.nasa.gov/wp-content/uploads/ohpm-manual.pdf https://www1.grc.nasa.gov/wp-content/uploads/gsm-manual.pdf https://www1.grc.nasa.gov/wp-content/uploads/gsm-manual.pdf https://www.grc.nasa.gov/WWW/Procurement/Environmental%20Programs%20Manual/epm-TOC%20%28002%29.pdf https://www.grc.nasa.gov/WWW/Procurement/Environmental%20Programs%20Manual/epm-TOC%20%28002%29.pdf https://www1.grc.nasa.gov/wp-content/uploads/ohpm-manual.pdf https://www1.grc.nasa.gov/wp-content/uploads/ohpm-manual.pdf

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D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

M. See PWS.

N. See PWS.

1.6 Work Management

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

1. For LaRC, the Contractor shall possess and maintain:

Table: 1.6.K.a LARC Annex Position Security Clearance Level

LaRC Site Manager – Security Police Officer Captain Top Secret Clearance

Security Police Officer Protection Force Development and Training Officer, Lieutenant Secret Clearance

LaRC COMSEC & INFOSEC Security Specialist

Top Secret (TS) Clearance with Sensitive Compartment

Information (SCI) Emergency Management Assistant Top Secret Clearance

Security Policy Officers (PSCC included) Secret Clearance LaRC ESS Technician Secret Clearance

LaRC Locksmith Secret Clearance LaRC IVC Secret Clearance

LaRC Visitor Control Badge and Pass Clerk None required

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L. See PWS.

M. See PWS.

N. See PWS.

O. See PWS.

P. See PWS.

Q. See PWS.

R. See PWS.

S. See PWS.

T. See PWS.

1.7 Records Management

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

1.8 Vehicle Management

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

In addition to 1.8, A-H, at LaRC, the Contractor shall:

I. The Government will provide onsite fueling at LaRC for contract provided vehicles.

J. At LaRC, the contractor shall provide an adequate number of gate patrol, technical support and other necessary vehicles to support the security requirements and conditions at LaRC to include, but not limited to: security patrols; locksmith; electronic security support; towing capability for mobile signs, etc. Security patrol vehicles types shall include routine vehicular patrol, all-weather terrain, emergency, response, and equipment and material transports.

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Federal Holidays and as required.

IS-230c IS-120c IS-235c

IS-0700

IS-0701

IS-0706

IS-0775

IS-0800

IS-2200

IS-1300

LaRC Special Events, EOC, and after-hour emergencies

A. Not required at LaRC.

B. Not required at LaRC.

C. See PWS.

3.1 Emergency Preparedness

At LaRC, the Contractor shall:

A. Not required at LaRC.

B. Not required at LaRC.

C. Not required at LaRC.

D. Not required at LaRC.

E. Not required at LaRC.

F. Not required at LaRC.

G. Not required at LaRC.

3.2 Emergency Operations

A. At LaRC the Contractor shall support the EM/FC with administrative support.

B. At LaRC the Contractor shall support emergency operations within the normal scope of the contracts baseline for security and protective services functions.

1. At LaRC, the Contractor is responsible for the inventory of EOC supplies and equipment.

C. Not required at LaRC.

D. See PWS.

1. At LaRC provide administrative support for an operational pre-brief for each event.

E. Not required at LaRC.

F. Not required at LaRC.

G. See PWS.

H. Not required at LaRC.

I. Not required at LaRC.

J. Not required at LaRC.

K. See PWS.

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2. At LaRC, the Contractor shall evaluate installation protection needs and requirements based on the current threat level. The Contractor shall implement the PSO Security/Patrol Distribution Plan as identified in Table 6.0, LaRC Security Police Operations Positions, that integrates perimeter protection, physical protection assets, and security response into a cohesive plan which includes the strategic goals of Prevention, Detection, and Resolution (PDR) as identified in this annex. The Contractor shall be required to meet the LaRC standard of a five (5) minute response time to “deliberately respond” to one in-progress incident. A Deliberate Response is the minimum allowable response to all alarms (e.g. fire, Intrusion Detection System (IDS), and duress), and any 911 or emergency notification of an incident or suspected incident involving violence or a threat of violence (e.g. robbery, assault, incidents involving weapons, or threats of imminent bodily harm) located on LaRC excluding the LaRC facilities located on Joint Base Langley Eustis (JBLE).

3. A Deliberate Response is determined by the arrival, on the scene of an in-progress incident, within the five (5) minute allowable response time, of two

(2) ordinarily equipped security police patrol units with the equipment, training and supervision to manage, contain, or immediately intervene as necessary, to protect people, property, and information. Supervision will be coordinated on-scene. An “ordinarily equipped patrol,” is a fully equipped and functional security police vehicle with complete and functioning emergency and communications equipment and a Security Police Officer (SPO) in full duty uniform with all Personal Protective Equipment (PPE), and functional handheld radio. Tests of alarm response shall be performed on a monthly basis or as required by applicable regulations, such as Intelligence Community Directive (ICD), Intelligence Community Standard (ICS) 705-1, and Intelligence Community Technical Specification ICD/ICS 705, “Technical Specifications for Construction and Management of Sensitive Compartmented Information Facilities” or its DoD equivalent Joint Air Force Army Navy (JAFAN) 6/9 “Physical Security Standards for Special Access Program Facilities.”

5.1 Physical Security Support

A. Not required at LaRC.

B. Not required at LaRC C. Not required at LaRC D. Not required at LaRC E. Not required at LaRC F. Not required at LaRC G. Not required at LaRC

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H. Not required at LaRC.

I. Not required at LaRC.

J. Not required at LaRC.

K. Not required at LaRC.

L. Not required at LaRC.

M. Not required at LaRC.

N. Not required at LaRC.

O. Not required at LaRC.

P. Not required at LaRC.

Q. Not required at LaRC.

5.2 Locksmith Services

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

1. At LaRC, complete yearly inventory as required by NPR 1620.3B I. See PWS.

J. See PWS.

K. See PWS.

In addition to A-K above, at LaRC the Contractor shall:

L. Use and maintain a computerized database of all keys, lock cores, safes, and mechanical and electronic locks that shall be available for the Annex COR to view the information. Locksmith services include performing openings of doors, safes, or other locked mechanisms, neutralizing “lockouts,” and correcting malfunctions on locking systems or mechanisms.

M. Perform service during normal duty day hours, Monday – Friday, excluding holidays, 0730 – 1600 hours unless coordinated with the Annex COR. A Secret clearance is required. In addition, the Contractor shall provide locksmith services for emergency “call-in” under the FFP portion of the contract on a 24 hour/7 days per week basis.

Emergency “call-in” requirements are not anticipated to exceed 3 occurrences over the potential 5-year life of the contract. Response time after normal duty hours is within 12 hours of notification to the Contractor.

N. The Contractor shall provide vehicle, all tools, supplies, and equipment, including limited bench stocks needed by the locksmith for the performance of these duties except for those machines and tools listed as GFE. Locks required for new

- 14 -construction and widespread replacement of locks are not considered limited bench stocks and shall be purchased by the Contractor with IDIQ funding from NASA.

O. Ensure combinations are changed when first placed in service and then as needed whenever a person knowing the combination is transferred or terminated from employment or for some other reason that the person is no longer authorized access to the classified material stored in the equipment or area; also whenever it is probable that the combination may have been compromised as determined by the CCPS or Annex COR; or whenever the security storage equipment or security area has been found unsecured and unattended; or when directed by the CCPS or Annex COR.

5.3 Electronic Security System Services

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. Not required at LaRC.

In addition to A-D above, the contractor shall provide the following services to include but not limited to:

E. Provide an ESS Technician responsible for the maintenance and operation of the Center-wide ESS. The Contractor shall provide user level operation, maintenance, programming, management, and monitoring for the Lenel® ESS. Perform service during normal duty day hours, Monday – Friday, excluding holidays, 0730 – 1600 hours unless coordinated with the Annex COR. A Secret clearance is required. The Contractor shall monitor two workstations to include network video surveillance and Alarm Monitoring, install and maintain electronic security systems (ESS) intrusion alarms, closed circuit television, access control, electronic locking devices, bollards and other security barriers, audio alarms, and mobile patrol video systems. Provide an ESST with the following qualifications to perform the work identified:

1. LENEL Professional Certification in Access Control, Intrusion Detection and Video Management.

2. Secret clearance is required.

3. 5 years of experience installing and maintaining enterprise LENEL access control, intrusion detection and video system management.

4. Document training levels and requirements for individuals operating and monitoring the ESS, including successfully completed background checks per NASA regulations. Assist in providing administrative task associated with:

a. Managing and configuring EPACS devices within the LaRC Region of the ESS enterprise.

b. Configure access levels, time zones, holidays, and local and global hardware linkages.

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c. Create and modify custom alarm configuration and other software configurations required for the Center or LaRC Region of the ESS enterprise.

F. Serve as the LENEL® trained technical resource for both EPACS Regional hardware and software configuration changes.

G. Provide hands-on user level operation training for the ESS to the Officers in PSCC.

H. Provide training for user level functions, monitoring and surveillance of ESS to include but not limited to workstations and end user terminals.

I. Conduct annual ESS testing for all ESS components (ACS, IDS, NVS and duress) as required by NASA to provide assurances that the ESS is in conformance with the requirements listed below.

1. Document annual testing and test performance with the following minimum information: testing dates, names of individuals performing the test, specific equipment tested, malfunctions detected, and corrective actions taken.

2. Conduct testing of all motion detection sensors to ensure that the sensitivity is adjusted to detect an intruder as specified in the PWS.

3. The Contractor shall document that the ESST has tested Tamper Detection devices by removing each IDS cover individually to ensure that there is an alarm indication on the monitoring panel in both the secure and access modes. Tamper detection devices will be tested upon installation and when tamper detection on the LENEL® enclosure is activated when it is opened. Additionally, test the tamper zone annually to ensure the zone isn’t “jumpered out.” The NASA LENEL Regional Administrator may require more frequent testing of tamper circuits.

4. Backup Battery Testing shall be coordinated with NASA and conducted by the ESST and documented by the Contractor.

5. Test backup batteries to ensure it shall provide a minimum of 6 hours operation if primary power is lost.

6. Replace all ESS backup batteries upon failure or every three (3) years whichever is sooner.

J. Document the trouble analysis and repair as identified below:

1. For NASA Critical Infrastructure (NCI) or other designated target areas the

Contractor shall document the system failure and provide static security as necessary until system restoration

2. For all other areas, the services level agreement requires the Contractor to notify NASA and document security checks of the failed system until resolution, typically within 24 hours.

3. Maintain the capability to monitor expanded existing electronic security systems as new requirements develop.

K. Provide for the operation, management, and monitoring for the LaRC Network Video Surveillance (NVS) system to include:

1. Monitor, view, and control LaRC NVS cameras.

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2. Ensure cameras are recording to the appropriate video server and protected from tampering.

3. Train NVS system users on all components of the system and the methods of monitoring, copying, recording, and playing back surveillance segments, and elements of camera control

L. Upon request of the PSO, the Contractor shall playback, archive, copy, and distribute such stored video as requested.

M. Provide design engineering and implementation of advances electronic security solutions to include ACS, IDS, NVS and duress.

1. Function to be performed in support of all work planned for NASA ESS.

2. Provides review and comment to security managers on design drawings.

3. Attends meetings with PSO managers as an ESS SME for NASA ESS projects.

N. Interface with PSO Regional Administrators on all ESS issues.

O. Provides SME input on all PSO ESS projects.

P. The Contractor shall maintain the capability to expand existing electronic security systems as new requirements develop. Electronic security systems that are IT based shall adhere to the IT Security policies set forth in NPR 2810.1 Security of Information Technology.

Q. At LaRC, the Contractor will be tasked to perform this work by the Annex COR or CCPS with approval of the Contracting Officer or through an IDIQ Task Order.

R. Provide management of the PSO emergency communication IDIQ Task Order with the Center emergency communication provider (presently AT&T FirstNet®).

S. Upon request of the PSO, the Contractor shall playback, archive, copy, and distribute stored video as requested.

T. Provide troubleshooting for vehicle attached voice, data and video communications and recording systems.

U. Provide subcontract management for additional trades required during projects.

V. Provide trouble shooting and maintenance for the “take-a-number” system at the Badge and Pass office.

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The Contractor shall utilize flexible scheduling to manage individual duties or assignments to minimize overtime. The use of job sharing is authorized. Uniform services shall be divided between a Day Shift (0800-2000) and a Night Shift (2000-0800).

All security force positions shall be filled by uniformed Security Police Officers (SPO) of the identified rank and position.

SPO’s shall remain in proper duty uniform (see PWS Attachment Q, Uniforms). Officer presence is the first level of use of force and depends on a properly equipped and uniformed officer presenting a calm, experienced, professional, and competent appearance, and demeanor. All SPO positions listed in Table 6.0 require the following minimum training: NBTS/ICS – 100/ICS – 200/ICS -300/IS – 700/IS – 800/First Aid/CPR/AED/SATERN

1. At LaRC, K-9 is not applicable.

6.1 Security and Security Police Services

At LaRC, the Contractor shall:

Provide armed uniformed security police officers to perform tasks such as respond to emergencies and enforce NASA regulations; conduct personnel, vehicular, building, facility, package and parcel checks and inspections, access control, crowd control, parking and traffic control, staff gates, establish roadblocks, observe and report fires, water leaks, environmental threats, and other hazards, lock and unlock buildings and rooms, conduct flag protocols, safeguard NASA aircraft and other sensitive/valuable assets, provide motorist assistance (including battery boost and unlock), and escort persons and equipment. The Contractor shall report all public assistance, security, and law enforcement activities.

Respond to, investigate, and report on incidents when discovered, reported or as directed by the Patrol Supervisor, PSCC, CCPS, Annex COR or other authorized NASA Special Agents, and when necessary for the protection of life and property, make arrests IAW proper arrest authority (Title 51 U.S. Code §20134).

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

1. At LaRC, the Contractor shall notify the on-duty NASA Special Agent, or the CCPS or designee.

F. See PWS.

G. See PWS.

https://www.law.cornell.edu/uscode/text/51/20134

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1. See LaRC Table 6.0, LaRC Security Operations Positions for post requirements.

At LaRC, the Contractor shall support any deviation on posts or positions directed by a NASA Special Agent.

I. See PWS.

J. See PWS.

K. See PWS.

L. See PWS.

1. At LaRC off road operation is not required of Contractor vehicles.

M. See PWS.

N. See PWS O. See PWS P. See PWS Q. See PWS R. See PWS.

1. At LaRC, the Contractor shall conduct and document inquiries and investigations.

Normal inquiries and investigations include, but not limited to; missing property, violations of policy concerning traffic infractions, violations of procedures, misconduct, security, and emergency management incidents.

S. See PWS.

1. At LaRC, the Contractor shall supervise incidents in the normal course of police work. Incident command shall be established upon the arrival on scene of the first NASA Special Agent or such other person as designated by the PSO.

T. See PWS.

1. At LaRC, see paragraph S.1 above.

U. See PWS.

V. See PWS W. See PWS X. See PWS Y. See PWS Z. See PWS AA. See PWS BB. See PWS CC. See PWS DD. See PWS EE. See PWS FF. See PWS GG. See PWS HH. See PWS II. See PWS JJ. See PWS KK. See PWS LL. See PWS MM. See PWS.

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1. Not applicable at LaRC.

NN. See PWS.

OO. See PWS.

6.2 Traffic Enforcement

At LaRC, the Contractor shall:

A. See PWS.

1. At LaRC, the Contractor shall control and enforce all parking regulations on

LaRC, direct and control traffic, and provide continuous surveillance and enforcement of LaRC traffic regulations as specified in LAPD 1700.7 and/or as directed by the LaRC Annex COR.

B. See PWS.

1. At LaRC, the Contractor shall issue and process traffic citations, update daily the traffic citation database, investigate traffic accidents, and complete detailed accident reports.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

6.3 Criminal Violation Enforcement

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

6.3.1 Criminal Investigations

At LaRC, the Contractor shall:

A. See PWS.

1. Preliminary reports shall be completed and reviewed prior to submittal to the PSO before 1800 hours the following day based on the date the incident was reported.

Extensions shall be requested by the SM in an email to the COR, with a short preliminary briefing on the incident, justification for the delay, and an estimated completion date and time. The Annex COR shall direct a new submittal date and time in a reply to the SM. Such communication shall be included as an attachment in the report file.

B. See PWS.

https://www1.grc.nasa.gov/wp-content/uploads/chapter_19.pdf

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1. The SM or designee shall investigate incidents as directed by the PSO.

C. See PWS.

1. By the patrol supervisor, or an assigned SPO, of the following shift when witnesses and information are/become available.

D. See PWS.

E. See PWS.

1. At LaRC, the Contractor shall collect and provide incident video footage, photographs, incident statements, diagrams, and copies of reports from outside entities as directed by the PSO.

F. See PWS.

6.4 Weapons Storage Areas (Security Armory)

At LaRC a weapons storage area is located at the main gate. The LaRC Armory is equipped with CCTV and alarm systems. At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

1. Complete a joint (on-coming and off-going Patrol Supervisors) inventory of all weapons, ammunition, portable radios, keys and accountable equipment stored in the Armory area at the end of and beginning of every shift or when directed by the LaRC Annex COR.

2. Maintain, and update annually, or as required by the LaRC Annex COR, an inventory of weapons, ammunition, explosives, and pyrotechnics including type, amount, and serial numbers.

D. See PWS.

E. See PWS.

F. See PWS.

1. Notify the LaRC Annex COR of unserviceable weapons.

2. Ensure weapons will not be repaired or modified by other than a certified gunsmith.

6.5 Flag Protocol

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. Not applicable at LaRC.

E. See PWS.

1. Weathered, tattered or faded flags shall be replaced by the Contractor with flags provided by the Government.

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2. Using protocols and an SOP approved by the LaRC Annex COR, fold, unfurl, hoist and lower, render appropriate honors toward, and protect flags from disgrace or dishonor. Only uniformed Security Police Officers shall perform these duties.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. Presentations of U.S. Flags shall be as directed by the CCPS.

6.6 Internal Security Education and Training

At LaRC, the Contractor shall:

A. See PWS.

1. Teach the NPSTA Surviving an Armed Violent Encounter (SAVE) course to

NASA LaRC personnel as requested by PSO. Sessions are four hours in duration and shall be offered as required by the COR.

2. Train Security Police Officers on these topics, to include, but not be limited to:

Introduction to and familiarization with NASA and LaRC security policies, regulations, and procedures; Training for emergency actions covering first aid, CPR, blood-borne pathogens, fire prevention, bomb threat response, responding to security/duress alarms, natural disasters, violence in the workplace, demonstrations/protests, building evacuations, oxygen-deficiency alarms, fire alarms, chemical spills, and crowd control; Sabotage and espionage threats;

Traffic control, parking, and accident investigation; Use of communications and emergency equipment; Identifying and safeguarding classified and SBU information; Patrol procedures, reporting procedures, and report writing;

Professional ethics, standards of conduct, and public relations; Legal subjects which shall include, as a minimum, jurisdiction and authority, rules of evidence, search and seizure, use of force and apprehension and arrest; Use of the telephone and radio voice recording systems; Use of Force Continuum/Officer Survival;

Vehicle stops; Vehicle Search Techniques; and NASA Threat Conditions.

3. Ensure LaRC In-Service Training also includes the following topics: Detention, Victim Rights, Workplace Violence/Conflict Resolution, Officer Response Options, Tactical Communications, Driving/Operator Control, Striking and Movement Techniques, Vehicle Stops and Tactical Movement and Response in Vehicle, Stress Induced Dynamic drills, dynamic shoot no shoot drills and active shooter drills. Only standards from the NPSTA approved curriculum are authorized for use in courses for armed Security Police Officers. The Contractor shall not supplement such training, licensing, or certifications without specific approval. Request(s) for a change in training standards, must be reviewed by NPSTA responsible officials and/or approved by the appropriate LaRC Annex COR before implementation.

B. See PWS.

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1. LaRC does not have a Firearms Range on Center. At LaRC, the Contractor is responsible for coordinating with the local police (Hampton Police Department) range for weapon training and qualification times. Range ammunition shall meet range requirements and NASA standards. NASA Special Agent weapons qualification shall include approximately 15 hours of range time and approximately 1,000 rounds of ammunition each year. Special Agents who fail to qualify are the responsibly of the NASA LaRC CCPS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

1. Ensure all Security Police Supervisors and Officers are certified in First Aid, and CPR-AED. This training shall be completed upon assignment or at the first available course.

J. See PWS.

6.6.1 Firearms Certification

At LaRC, this refers to Firearms Instructor Certification by the NPSTA.

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

6.7 NASA Physical Agility Standards for Armed Personnel

6.7.1. NASA Initial Physical Agility and Task Test (IPAT)

At LaRC, the Contractor shall:

A. See PWS.

B. See PWS.

C. See PWS.

E. See PWS.

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B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.

H. See PWS.

I. See PWS.

J. See PWS.

K. See PWS.

In addition to 7.0 A – K:

International Visits Coordinator (IVC):

1. The Contractor shall provide one (1) fully trained International Visits Coordinator (IVC), to process foreign national access requests to ensure requests obtain all required information and documentation for approval to ensure compliance IAW NPR 1600.4. Perform service during normal duty day hours, Monday – Friday, excluding holidays, 0730 – 1600 hours unless coordinated with the Annex COR.

A Secret clearance is required. The Contractor shall have complete working knowledge of the NASA Access Management System (NAMS) system, the U.S.

Citizenship and Immigration system Systematic Alien Verification for Entitlements (SAVE), and other systems required in performance of these duties.

Contractor personnel performing functions as the IVC shall possess and maintain a SECRET security clearance.

2. The Contractor shall process foreign national, foreign representatives, dignitaries, and guests according to NPR 1371.2 and NPR 1600.1.

3. Prepare and maintain all records for foreign national requests. Requests should be submitted for approval within 5 business days of receipt.

4. The Contractor shall process access requests through the NASA IdMAX system and review all FN visitor access control plans to ensure the requirements for each visit are captured and accurate.

5. The Contractor shall complete the database checks through Visual Compliance, I- 94, SAVE, NCIC, Federal Bureau of Investigations File, National Criminal History Check (NCHC), and LaRC Counterintelligence Office checks for each FN access request.

6. The Contractor shall review each FN access request record for accuracy and forward the record to the LaRC Export Control Office for approval for all non-designated country FN visitors and to the HQ NASA Office of International and Interagency Relations (OIIR) Office for FN visitors who are from designated countries.

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7. Enter all approvals/denials in the NAMS upon receipt from the PSO approver.

The Contractor shall transmit final approval in the NASA IdMAX system.

8. Support organizational points-of-contact in processing requirements and respond to all inquiries. The Contractor shall conduct training for FN Access Management Requestors and Sponsors and review and update SOPs as needed.

9. Participate on Agency teleconferences pertaining to foreign national processing.

The IVC shall provide Administrative Support to the Protective Services Office (PSO):

1. Prepare official debarment notification correspondence and ensure the PSO files are complete.

2. Maintain, publish, and distribute the LaRC Restricted Access Roster and Be On the Look-Out (BOLO) actions, when necessary.

3. Provide organizational services to the CCPS and the entire PSO by answering the office telephone, review correspondence, presentations, and other organizational documents, and tasks when requested or as needed.

4. Maintain hardcopy and/or electronic files for the PSO, including administrative files as well as technical documentation and reports IAW applicable standards and Government-approved procedures. The utilization of Government-provided archival systems for documentation is required.

5. Manage (including proof-reading for grammar and format) and coordinate the update of PSO Langley Policy Directives, Langley Procedural Requirements, and Center Procedures IAW the Langley Management System (LMS). Manage and coordinate the implementation and update of all security-related Langley Forms IAW applicable publications. Ensure all documents are updated and submitted to the LMS in a timely manner with all required signatures and approvals.

6. Maintain inventory of supplies by identifying PSO stock items that need to be replenished and notifying the appropriate credit card holder of what needs to be ordered, and upon receipt of items, store the supplies in the appropriate location.

8.0 Reserved

9.0 NASA Protective Services Training

At LaRC, the Contractor Shall:

A. See PWS.

B. See PWS.

C. See PWS.

D. See PWS.

E. See PWS.

F. See PWS.

G. See PWS.