Attachment 7 Appendix C Service Call Historical Workload Data.xlsx

XLSX spreadsheet 42 KB Posted

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Industrial Door Maintenance and Repair Services
Solicitation number
FA441826Q0048
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About this file

This file is a historical workload data spreadsheet documenting service calls and repair costs for industrial door maintenance across a four-year period (Years 1-4). The data captures 400+ individual service incidents across multiple building numbers, with costs ranging from $47.50 to $21,584.05 per incident, totaling $441,827.12 in cumulative maintenance and repair expenses. Service calls document common door malfunctions including inoperable doors, broken cables, failed operators, safety edge failures, brake system issues, chain problems, electrical failures, button station malfunctions, and weather-related damage. The spreadsheet serves as historical baseline data for the related RFQ (FA441826Q0048) for Industrial Door Maintenance and Repair Services, providing actual workload volume and repair cost history that informs pricing and resource requirements for the upcoming contract. The data demonstrates consistent demand across the facility portfolio, with multiple recurring failure modes and replacement requirements suggesting both routine preventive maintenance and emergency repair needs.

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Sheet1

Contract YearBLDG. #Service Call/Repair DescriptionCost
Year 1688Top of Door came off$ 1,157.32
Year 196343The deflate button and n/o contacter is bad. Also needs race way packing to keep water tight seal.$ 474.10
Year 197433Service Call to Diagnose doors 1, 2 & 3$ 570.00
Year 197433left wheel bracket bent part # 762X. Right wheel bracket broken 762XL. Right bottom wheel broken. Door #1$ 3,021.00
Year 1629Barrel sprocket came off$ 142.50
Year 1335Door INOP$ 657.94
Year 1458Door stuck open$ 237.50
Year 1M97506Service Call to Diagnose doors 1,2 & 3$ 237.50
Year 1M97506Replace broken cable, ferules and stops,D3$ 1,913.92
Year 1335no power$ 495.63
Year 1403door will not go up all the way$ 190.00
Year 13107Barricade gate hydraulic hose leak$ 1,919.68
Year 11681Bay 9 door stop button not working(door barely works manually)$ 95.00
Year 11660Door stops 4 ft from the ground$ 142.50
Year 1459Contractor determined a whole new door is needed$ 475.00
Year 1688Diagnose door, determine repairs$ 95.00
Year 13107C4 roll up gate will not close$ 142.50
Year 19004 doors malfunctioned due to power outage$ 142.50
Year 13155Door dropped and alarm was beeping$ 237.50
Year 180two doors not working$ 332.50
Year 1869Door 8 needs operator and 9 is operational$ 237.50
Year 13680emerg release was pulled$ 95.00
Year 1459door inop$ 190.00
Year 1335needs new operator$ 142.50
Year 11990Front security gate auto stop inop$ 142.50
Year 1317Door not working$ 95.00
Year 13155Needs new batteries$ 144.70
Year 1168Safety edge needs replaced$ 734.54
Year 1407door will not go up all the way$ 95.00
Year 169844Door will not open$ 95.00
Year 1346doors 11 and 7 locked out$ 427.50
Year 1403Door slides down$ 190.00
Year 1113room 145 - roll-up door right side lower lock does not unlock$ 47.50
Year 196350chain is broke and door will not close electonically$ 237.50
Year 196352door will not open or close$ 95.00
Year 13107C4 gate wind damaged/tried to repair$ 3,230.00
Year 13107Replace C4 gate$ 18,847.91
Year 1863Sliding blast door stuck open$ 5,067.76
Year 1308Garage style door has broken cable$ 926.42
Year 196843Door would close but not open$ 641.02
Year 12300BUTTON STATION BROKEN$ 95.00
Year 12300button station repair$ 822.99
Year 196350/52Sliding doors cannot be opened$ 1,045.00
Year 1940The manuals chain fall and electrical motor is non-operational$ 340.69
Year 1940The manuals chain fall and electrical motor is non-operational$ 95.00
Year 13305Coil wire frayed and broken$ 296.02
Year 13305Coil wire frayed and broken$ 95.00
Year 1176Water in push button station$ 380.00
Year 11990Front security gate wouldn't go up$ 95.00
Year 1459Whole door replacement$ 19,364.73
Year 1864Noisy door, grinding noise$ 649.25
Year 11990door worked fine for COR and CON$ 95.00
Year 179bad coil cord$ 95.00
Year 1688Seperated slats$ 95.00
Year 1308Cable drum broken$ 95.00
Year 1308Cable drum broken$ 602.18
Year 1308Bad operator$ 2,120.14
Year 1308Bad Operator Service Call$ 190.00
Year 13107Replace bad operator C6 Gate$ 2,245.47
Year 1322Bottom door seal bad$ 95.00
Year 1389Safety edge needs replaced on 4 doors$ 95.00
Year 1389Safety edge needs replaced on 4 doors$ 512.78
Year 13107Gate jumping around$ 95.00
Year 11681door #5 inop$ 47.50
Year 1317Bay door 2 will not open$ 142.50
Year 196350/5296352 has a inop motor$ 2,889.29
Year 196352Electrician troubleshooting, found bad motor$ 756.19
Year 1322Replace door seals 4-EA$ 506.86
Year 1114Door glides down after button released$ 95.00
Year 1MAG 2352Door seal needs replaced$ 190.00
Year 1MAG 2354Door seals need replaced$ 190.00
Year 1MAG 2354Door seals need replaced$ 321.27
Year 11681Operator needs replaced. On its last leg. #4$ 2,230.36
Year 11681Operator needs replaced. On its last leg. #9$ 2,230.36
Year 11681Operator needs replaced. On its last leg. #5$ 2,230.36
Year 1MAG 231Door doesn't operate properly$ 95.00
Year 1MAG 2352Discovered the operator will not move chain$ 95.00
Year 1900Limits on roll off door inop$ 142.50
Year 1308Door closed down onto truck$ 600.88
Year 196350Motor locked up on sliding door$ 2,438.52
Year 1783Safety edge faulty$ 95.00
Year 1544Needs new operator$ 3,373.87
Year 1544Service Call Diagnosis$ 285.00
Year 1700Door will no operate$ 3,509.78
Year 1172Manual disconnect rope broken$ 200.92
Year 1178door #6 stuck on one side$ 285.00
Year 1178special handling door operator$ 2,063.78
Year 1175Screeching door$ 380.00
Year 17003 doors not working properly$ 855.00
Year 1543door stuck open$ 380.00
Year 1536Door lost power$ 190.00
Year 1178Slats out of wack$ 190.00
Year 1548roll up door won't stay shut$ 142.50
Year 1578doors 2 and 4 need push buttons need replaced$ 190.00
Year 1578doors 2 and 4 need push buttons need replaced and 1 motherboard$ 1,066.22
Year 1543dead batteries on 3 doors$ 95.00
Year 1536sliding door inop$ 95.00
Year 1174NOISY DOOR$ 95.00
Year 163Cable frayed$ 2,852.79
Year 1543Rods broken inside elec box$ 3,583.90
Year 1515Door came open on its own$ 95.00
Year 163cable snapped$ 681.96
Year 1548Door replacement$ 20,295.89
Year 1543Batteries died$ 68.01
Year 1515Door stuck closed$ 1,303.15
Year 1700door inoperable$ 95.00
Year 1575Access state of doors$ 190.00
Year 1515breaker tripped$ 190.00
Year 1543door won't close all the way$ 285.00
Year 1700right side door not working$ 237.50
Year 1515Hangar door not working$ 190.00
Year 1175door stuck open$ 190.00
Year 1700Clutch stuck on hangar door$ 95.00
Year 1166One side of door stuck$ 95.00
Year 1570Hangar doors will not close$ 380.00
Year 2458Door malfuntioning$ 95.00
Year 2317Operator acting up$ 285.00
Year 2317Replace bad operator$ 1,707.49
Year 23107storm damage from hurricane$ 819.97
Year 2308Fire truck hit door$ 95.00
Year 23107Gate was dropped on top of food truck$ 380.00
Year 2176Curtain went up too far$ 570.00
Year 23681emerg pull guide arm bent$ 95.00
Year 23681Replace guide arm$ 282.99
Year 23107Chain needed tightened$ 95.00
Year 23375Door needed track adjustments$ 95.00
Year 2688Button station not working$ 95.00
Year 21681Operator acting up. Needs replaced$ 95.00
Year 23155Fire door battery dead$ 95.00
Year 23155Replace battery$ 133.65
Year 21681Replace Operator$ 2,293.05
Year 2941bad operator motherboard$ 237.50
Year 2500STALL DOOR CLOSED ON TRUCK$ 190.00
Year 2941Replace bad operator motherboard$ 596.49
Year 21660needed limits reset$ 95.00
Year 2328bad wiring$ 95.00
Year 2308operator shifted$ 380.00
Year 23155Alarm sounding, door won't close$ 95.00
Year 2850bad door seals$ 95.00
Year 23371door seals needed$ 95.00
Year 2444Manual door won't open$ 190.00
Year 2444Replace manual door$ 8,532.76
Year 2458Door goes up on its own$ 190.00
Year 2317Brake sticking$ 95.00
Year 297506Door will not close$ 190.00
Year 296844door will not open$ 190.00
Year 21990Bad push buttons$ 142.50
Year 2731door arm snapped$ 95.00
Year 2850Replace door seals$ 777.72
Year 23371Replace weather seals around door$ 1,289.07
Year 297506Replace cables and bevel gears$ 1,397.07
Year 296844Broken chain$ 691.01
Year 2317Brake bad$ 597.36
Year 2731Arm to door broke$ 142.37
Year 2940chain tangled up in motor$ 427.50
Year 22300button station messed with$ 95.00
Year 297432door would not close all the way$ 142.50
Year 297432Broken chain$ 166.75
Year 2168safety edge broke$ 190.00
Year 2458Door sticking$ 495.63
Year 296350Door would not open$ 190.00
Year 2317Bad brake system$ 142.50
Year 21900bad operator$ 237.50
Year 2MAG 58Broken chain$ 95.00
Year 2176bad push button$ 142.50
Year 21681doors won't close all the way$ 142.50
Year 23155Bad safety edge$ 495.63
Year 2318Bad break in operator$ 95.00
Year 22300Repair Push button station$ 254.29
Year 2mag 282clutch disengaged$ 142.50
Year 21681bad stop button$ 95.00
Year 290Door off track$ 414.47
Year 2458door not closing all the way$ 95.00
Year 21660door not closing all the way$ 95.00
Year 23107Motherboard bad$ 332.50
Year 23107Motherboard bad$ 279.24
Year 2MAG 149Door needs new weather seal$ 95.00
Year 2MAG 149Replace weather bottom weather seal$ 255.92
Year 2900Roll up door rolled up into itself$ 95.00
Year 2783remote control not working$ 95.00
Year 2458safety edge worn out$ 95.00
Year 21681push buttom issues for doors 5 and 12$ 95.00
Year 2403Door free falls$ 95.00
Year 23107Delay in gate operation$ 95.00
Year 22300button station messed with$ 260.79
Year 2403bad pusg button$ 95.00
Year 2178door catching on one side$ 95.00
Year 2515Hangar door will not work$ 95.00
Year 2174safety edge issue$ 95.00
Year 2578Push button station issue$ 190.00
Year 2178Door #52 not able to open$ 285.00
Year 2543Battery Dead$ 95.00
Year 2515Hangar door will not close$ 95.00
Year 2575door check-up$ 95.00
Year 2575door would not go up$ 95.00
Year 2575Set screw came lose allowing door to fall$ 285.00
Year 2178Door will not close$ 142.50
Year 2700no power to doors$ 190.00
Year 2578bad wiring to push button$ 237.50
Year 2570Hangar doors will not close$ 491.92
Year 2570Gear box cog loose$ 190.00
Year 2178door catching on one side$ 190.00
Year 2570Adjusted motor mount to unbind chain$ 811.57
Year 2570Broken safety edge$ 405.78
Year 2172Door work fine for Technician$ 162.31
Year 2570same continous problem with tammer$ 332.50
Year 2570Replace Tammer Assy$ 2,651.97
Year 2700overload swtches tripped$ 142.50
Year 2515Right side$ 475.00
Year 2700flight line side doors not working$ 95.00
Year 2178operator leaking oil$ 142.50
Year 2178operator leaking oil$ 2,337.82
Year 31660Operator is bad, only works manually$ 2,890.40
Year 31660Lift to install replacement operator$ 324.15
Year 31660Roll up door would not go down$ 237.50
Year 31681Breaker needed flipped$ 190.00
Year 3714Manual Door won't open$ 380.00
Year 32300Door would not open$ 190.00
Year 3317Door would not close/needs new operator$ 95.00
Year 33107Technician could not determine issue$ 95.00
Year 320Fire Dept door not operating smoothly$ 142.50
Year 320Replace Operator$ 3,168.21
Year 33107Mounting plate not level and chain rusted$ 142.50
Year 3444door stuck closed$ 285.00
Year 33107Gate overrolled on itself$ 665.00
Year 33107Motor burned up/needs replaced$ 3,215.54
Year 3MAG 97432Replace bevel gears$ 357.54
Year 3MAG 96352Broken Chain$ 142.50
Year 3MAG 96352Broken Chain$ 1,302.71
Year 3MAG 96352Replace contactors$ 567.71
Year 3MAG 96343Door would not open$ 332.50
Year 3MAG96350Cannot open door$ 1,355.34
Year 3MAG 96843Door would not open$ 285.00
Year 3MAG96350Installed Sprocket$ 159.20
Year 3869Door is stopping during operation$ 475.00
Year 3869Needs new operator$ 2,621.00
Year 3346safety edge box in bad shape$ 190.00
Year 336802 doors will not close$ 570.00
Year 33680Replace mother board and wiring bay 1 & 4$ 1,603.89
Year 3907The door will not work at all$ 190.00
Year 3907Replace bevel gears$ 262.54
Year 3317Replacing Brake$ 691.30
Year 3317Motor leaking oil$ 190.00
Year 3317Motor leaking oil (Replace Operator)$ 2,382.87
Year 3366Door inop$ 142.50
Year 390Broken Chain$ 95.00
Year 390Repair Broken Chain$ 593.15
Year 3869bad safety edge$ 95.00
Year 397434Needs new operator and cables.no elect$ 285.00
Year 32322Sprocket came off$ 570.00
Year 3403Replace Operator$ 2,623.15
Year 3783Replace remote controls$ 344.07
Year 31990Reevaluate Door Issue from 11 Months ago$ 285.00
Year 3308Truck hit door, broke cables$ 190.00
Year 3907Box was on limit switch causing door not to work$ 190.00
Year 3403door would not close all the way$ 285.00
Year 31681Door inop$ 190.00
Year 3458Door on right side of bldg not working$ 427.50
Year 396343MAG personnel could not operate door$ 950.00
Year 3320Manual door out of commission$ 427.50
Year 3176bad push button and brake$ 530.52
Year 3176Replace operator$ 2,643.92
Year 3318Door Replacment$ 21,584.05
Year 3688Door Replacement$ 17,988.24
Year 379Replace NEMA operator$ 3,979.76
Year 31900Replace operator$ 2,960.98
Year 397507Maual door pull broken$ 190.00
Year 3407Manual chain gear came off$ 95.00
Year 33673Cables unwinded$ 285.00
Year 379Bay door is inoperable$ 190.00
Year 3731roll up door not operating$ 380.00
Year 3362slats shifted$ 285.00
Year 396844Bldg has power but door not working$ 380.00
Year 396842Needs drive chain$ 190.00
Year 33107C8 gate inop$ 95.00
Year 3MAG 192Magazine door left side door will not open$ 95.00
Year 3MAG 97505Door will not open$ 285.00
Year 390Broken door trolley$ 190.00
Year 390Broken door trolley Repair$ 653.98
Year 3MAG 53Middle door will not operate at all$ 95.00
Year 33506Door not working properly$ 95.00
Year 351Middle door chain failure$ 95.00
Year 3Mag 58 97434Door 2 is inop$ 95.00
Year 3MAG 96351Troubleshooting door issue$ 190.00
Year 3MAG 96351Install fuse and troubleshoot if needed$ 1,508.48
Year 33155Door stuck open$ 427.50
Year 3308Truck hit door, broke cables$ 1,979.94
Year 33680Door 2 inoperable$ 225.00
Year 390Safety edge box in bad shape, needs replaced$ 190.00
Year 390Replaced safety edge wire$ 247.56
Year 3346North door inop$ 190.00
Year 3706Door binding on drum$ 1,130.00
Year 3706door 1 inop$ 285.00
Year 3176Door will not open$ 142.50
Year 396352Replace push button station and relays$ 2,231.31
Year 3178Roll up door will not open$ 190.00
Year 3700Door not closing all the way$ 190.00
Year 3700Repair broken chain$ 1,070.41
Year 363Door will not close all the way$ 190.00
Year 363Replace break and wiring$ 3,239.00
Year 3515Breaker tripped$ 190.00
Year 3515System needed reset$ 475.00
Year 3700Breaker issue$ 237.50
Year 3178Door #46 limits out of adjustment$ 95.00
Year 3515DOORS NOT SEALING$ 285.00
Year 3178Reset limits$ 285.00
Year 3700Doors on the right side of bldg not working$ 475.00
Year 3700Gear falling off shaft$ 95.00
Year 3178Door not operating$ 95.00
Year 3178Replaved V belt$ 212.74
Year 3578Door will not close$ 95.00
Year 3578Door inoperable$ 95.00
Year 3178Door was damaged$ 95.00
Year 3178Replace bent slats$ 1,523.00
Year 3178Replace bent slats$ 240.20
Year 3178oil leaked from motor. New motor needed$ 237.50
Year 3178Replacing motor$ 3,076.99
Year 3178oil leaked from motor. Door#49$ 190.00
Year 3178Motor Replacement$ 3,452.56
Year 3172not electronically working$ 712.50
Year 3515Door will not open$ 237.50
Year 3172Replace Operator$ 2,241.00
Year 3543Door does not close all the way$ 285.00
Year 3543Door does not close all the way$ 560.00
Year 3519Door inoperable - brake is bad$ 380.00
Year 3172Customer sent a repeat SC (WO5222)$ 95.00
Year 3700Door will not close all the way$ 285.00
Year 3551Door has gap$ 285.00
Year 3517aperture offline$ 190.00
Year 3517Adjust Aperture$ 2,584.86
Year 3519Door brake locked up$ 142.50
Year 3178Safety edge not working door #48$ 190.00
Year 3550Door has missing parts from sliding gate$ 285.00
Year 4348Brake failure$ 1,306.85
Year 41681Door stuck open$ 1,225.00
Year 4903Replace Break$ 1,005.95
Year 4903Eastside door not working$ 285.00
Year 4455Door won't stay closed$ 95.00
Year 43155Door alarms making noise (Need batteries)$ 285.00
Year 43155Replace batteries$ 815.38
Year 4176Door stopping$ 95.00
Year 4346Both roll up doors inop$ 190.00
Year 4863replace links and fasteners$ 427.64
Year 4863Door unable to close$ 380.00
Year 423222 doors not working$ 380.00
Year 423222 doors not working$ 5,072.18
Year 4MAG 194Door not working$ 380.00
Year 4MAG 194$ 8,723.44
Year 4MAG 193Door not working$ 380.00
Year 4MAG193Repair inop door$ 8,438.44
Year 43155Door stuck open$ 285.00
Year 43155Replace operator$ 3,838.85
Year 4209Wire Harness Dry Rotten$ 142.50
Year 4Door closes randomly$ 190.00
Year 4900Replace operator$ 2,378.63
Year 4627Personnel door broken, not on the contract$ 95.00
Year 4346Replace inop loading dock door$ 15,644.20
Year 4335Door stuck open$ 190.00
Year 43107vehicle gate inop$ 190.00
Year 4MAG 97430Door will not open$ 190.00
Year 4MAG 97430Replace bevel gears$ 718.94
Year 43680doors 3 and 6 inop$ 95.00
Year 4903Motor smoking$ 95.00
Year 4105Troubleshoot door$ 190.00
Year 41681Controls not working$ 95.00
Year 4941door# 2 not working$ 95.00
Year 4335south end bay door operates in Manual Mode$ 380.00
Year 4610Roll up door hanging at an angle$ 380.00
Year 4MAG 109Doors not working electronically$ 95.00
Year 4MAG 106Doors not working electronically$ 95.00
Year 4308Replace safety edge$ 724.72
Year 4308Bad safety edge$ 190.00
Year 43107Operator ruined because rain$ 285.00
Year 43107Replace Operator$ 4,177.25
Year 497753Door not opening$ 237.50
Year 497751Door not working$ 142.50
Year 4610Button station inop$ 95.00
Year 4903Operator belt missing$ 310.07
Year 497430door #1 not working$ 285.00
Year 43680Door not working$ 285.00
Year 4629Push button broke$ 95.00
Year 4308Overhead Door Cable Not In The Machanism Properly$ 190.00
Year 4MAG 97507Manual pull chain won't engage$ 142.50
Year 4MAG 97754no comment$ 190.00
Year 4MAG 97434The manual pull chain will not engage$ 142.50
Year 4500Truck hit the door and damaged it$ 285.00
Year 4MAG 97434Door only raises 14'$ 190.00
Year 4869Does not work electrinically going down$ 190.00
Year 4863Bay door will not open$ 190.00
Year 4863Replace key lock$ 164.71
Year 43680Door doesn't close completely$ 190.00
Year 4941Flashing installed by structures is hurting the door$ 95.00
Year 4M98449could not open door$ 95.00
Year 4M98449could not open door$ 124.24
Year 4M192Chain pops off$ 142.50
Year 4M96341Cannot open door$ 190.00
Year 4869Door sticking$ 190.00
Year 4863Needs new sprocket$ 190.00
Year 4863Replace sprocket$ 683.46
Year 4335Door not working correctly$ 95.00
Year 4335Replace operator$ 3,036.94
Year 4308Door stuck open$ 95.00
Year 4MAG97752Request services make doors operational$ 95.00
Year 41681bay door not working$ 95.00
Year 41681bay door not working$ 560.00
Year 493door not working$ 95.00
Year 4318Door not working$ 95.00
Year 4MAG97751Door not working$ 190.00
Year 43023 doors added to the contract need work$ 380.00
Year 4M96350Door unable to close$ 142.50
Year 420Operator Leaking Oil, replace bad operator$ 3,391.34
Year 4918Rollup door is broken$ 190.00
Year 4500Garage door hit by fire truck$ 13,339.00
Year 463Replace Contactor and Relay$ 971.27
Year 4178Replace fuses$ 124.43
Year 4519Replace brake, lovejoy, solenoid$ 3,177.11
Year 4178Repair Roll-Up Door$ 469.46
Year 463Replace VFD$ 1,192.79
Year 4700Main hangar doors facing AMU are not operating electrically$ 380.00
Year 4700Replace fuses and switch$ 1,005.90
Year 4515Right side hangar door not working$ 380.00
Year 4515Replacce logic board and contactor$ 767.49
Year 4548Safety edge broken$ 95.00
Year 4178Door going up half way$ 95.00
Year 4178Replace operator$ 2,512.10
Year 4515Repair Door bladder issues$ 14,192.72
Year 4515Door bladder issues$ 190.00
Year 4570left door inop$ 237.50
Year 4515west side door not working$ 380.00
Year 4178door inop$ 237.50
Year 4700a piece of copper piping fell from near the top of the hangar doors while opening the doors.$ 2,860.24
Year 4515Door will not open$ 285.00
Year 4517Hangar door hard to open$ 285.00
Year 4178Door at an angle$ 380.00
Year 4178Doors 7 and 47 not working$ 332.50
Year 4178Doors 7 and 47 not working$ 3,926.06
Year 4570Repair breaking system$ 3,830.96
Year 4532Door 8 off track$ 285.00
Year 4532Hangar door not working$ 285.00
Year 4700obtain wire model for Repair$ 95.00
Year 4700Replace worn out wiring$ 8,219.25
Year 4543Door won't go down$ 285.00
Year 4515Grinding noise coming from door$ 332.50
Year 4532Door not working$ 427.50
Year 4MAG 2192Door would not open$ 285.00
Year 463CEN contractor couldn't open the door$ 95.00
Year 4570Door needed opened for Plane$ 95.00
Year 4543Batteries bad in door$ 95.00
Year 4536Replace bad push button$ 234.08
Year 4536Door stopped randomly$ 142.50
Year 463left side door not working$ 190.00
Year 4515Hangar door will not open$ 570.00
Year 4178Push button not working$ 95.00
Year 4178Replace operator$ 3,431.43
Year 4166Door stuck open$ 332.50
Year 4700Door not working caused by thunderstorm$ 190.00
Year 4536Door is crooked$ 380.00
Year 4570Operator needs replaced door #1$ 3,057.46
Year 4570Operator and bracket replacement door #2$ 3,254.23
Year 4575Safety check door$ 142.50
TOTAL$ 441,827.12

File details come from the government source that posted it. Updated .