Attachment 1 Performance Work Statement.pdf

Joint Base Charleston

Performance Work

Statement Industrial Specialty Door Inspection, Maintenance, and Repair

Services

05 May 2026

Table of Contents

1. PURPOSE

2. PERFORMANCE REQUIREMENTS

3. SERVICE SUMMARY

4. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

5. GENERAL INFORMATION

6. SPECIAL REQUIREMENTS

7. OMBUDSMAN

8. DELIVERABLES

9. APPENDICES

1. PURPOSE

The purpose of this requirement is to provide the 628th Civil Engineer Squadron (CES) with inspection, preventive maintenance, and repair services for various Industrial

Specialty Doors located on Joint Base Charleston (JB CHS), South Carolina.

1.1. DESCRIPTION OF SERVICES

The work described herein covers the completion of Preventative Maintenance and

Inspection (PMI), and Repair Services for various categories of industrial specialty doors for JB CHS as listed in the applicable appendices and in accordance with the

Performance Work Statement (PWS), all applicable laws, regulations, commercial practices, and manufacturer's recommendations and specifications. The contractor shall provide all management, tools, supplies, equipment, labor, transportation, supervision, and any other items and services necessary to provide these services.

Appendix A identifies doors requiring Preventive Maintenance and Inspections (PMI), and Appendix B identifies doors that will be subject to service calls and repairs (note that all doors listed in Appendix A are also included in Appendix B). The contractor is expected to fulfill all responsibilities with a demonstrated emphasis on safety and customer service and is encouraged to use innovative approaches to accomplish PWS requirements in a timely and cost-effective manner.

This requirement includes a contractor Limit of Liability, herein referred to as the LOL, for repairs and service calls.

2. PERFORMANCE REQUIREMENTS

2.1. PREVENTATIVE MAINTENANCE AND INSPECTION (PMI)

The contractor shall perform PMI services on all doors listed in Appendix A. This includes but is not limited to inspection, operational checks, lubrication, calibration, adjustment, re-programing, and minor part replacement to ensure equipment is maintained in a safe and fully operational condition.

Repairs identified during PMI that are under the LOL shall be performed by the contractor at no additional cost to the Government. Repairs that exceed the LOL shall be communicated to the COR immediately, and repair estimates provided in accordance with (IAW) Section 2.6. If a door is inaccessible, inoperable, or damaged, the contractor shall immediately contact the Contracting Officer Representative (COR) for reporting.

The contractor must provide a preventative maintenance task list (PMTL) for each door type.

Note: Annual PMI for Hangar Doors requires a high-level inspection with a lift

(dimensions are in Appendix A). Roll-up Fire Doors require a “qualified person” that has been trained and possess the knowledge and understanding of the operating components for each type of fire door being inspected.

2.2. STANDARDS

All maintenance work shall be performed in accordance with standard commercial practices and the latest editions of the following specifications and standards:

• OSHA Standards 29 CFR 1910 & 1926

• USACE EM-385-1-1, US Army Corps of Engineers Health & Safety Manual

• AFMAN 91-203, Air Force Occupational Safety, Fire and Health Standards

• NFPA 80, Standard for Fire Doors and Other Opening Protectives, 2025 Edition

• DASMA, Door and Access Systems Manufacturers Association, TDS #270, TDS #271

2.3. PMI SCHEDULE

The contractor shall submit an annual inspection schedule in Microsoft Excel format to the COR for review and acceptance. The schedule must ensure each door in Appendix A is inspected annually (no more than 12 months between inspections). Any changes must be communicated to the COR 14 days in advance. Monthly schedules must be submitted at least seven days prior to the first scheduled maintenance. The annual inspection schedule and PMTLs are due within 15 days following contract award.

2.4. PMI REPORTS

A PMI Report for each door must be submitted electronically to the COR within five business days of the completed PMI. The report shall include:

• PMI completion date, door category, manufacturer, location, and ID number.

• Status of each PMTL (satisfactory/unsatisfactory).

• Record of any minor corrective repairs.

• Overall assessment of the door’s safety and operability.

• Inspector's printed name and signature.

• Recommendations for necessary repairs exceeding the LOL, with a cost estimate submitted IAW paragraph 2.6.

2.5. SERVICE CALLS AND REPAIRS

Service Calls/Repairs will be issued by the COR /CO and be designated as

Routine or Emergency. Service Calls and Repair work orders may originate in one of the following ways, but not limited to:

• Identified during performance of scheduled PMI.

• Identified during response to Service Calls.

• Identified during COR inspection.

Service Call – Diagnostic and minor repairs at or below the LOL. Service Calls shall be accomplished by the contractor at no additional cost to the Government.

Repairs - Repair work over the LOL. Efforts outside the firm, fixed price scope specified by this PWS are not allowed without proper authorization.

Authorization may come from the COR, or, in some cases, the CO, depending on the estimated expense.

The LOL is as follows:

• $1,000 to include labor, material and rental equipment.

2.5.1. ROUTINE SERVICE CALLS

The contractor shall respond to routine service call requests from the COR within one business day. The response includes troubleshooting, assessment and minor repairs to restore safe operation. If a Service Call is expected to exceed the LOL or the door is damaged beyond normal use, the contractor must notify the COR immediately to determine the next steps. A Service Call Completion Report is due to the COR within five business days of completion.

2.5.2. EMERGENCY SERVICE CALLS

Emergency response is required within two hours of notification for issues that impede aircraft movement, pose a security risk, or could lead to further property damage. The response includes troubleshooting, assessment and minor repairs to restore safe operation. The contractor must take immediate action to secure the door and place it in a safe energy state. If the required performance is expected to exceed the LOL, the contractor must notify the COR immediately. A verbal "Not to Exceed" NTP may be issued by the CO/COR to expedite performance above the LOL. An Emergency Service Call Report is due within five business days of completion.

2.5.3. REPAIR WORK ORDERS

Repairs are ordered by the Contracting Officer (CO) and/or COR based on the contractor's cost estimate. The Contractor is financially responsible up to the LOL for any repair.

• The LOL for repairs is $1,000 to include labor, material, rental equipment and subcontractor cost.

• For repairs where the total estimate is below $15,000 and labor is under $2,500, the COR may authorize the repair.

• The CO must authorize repairs where the estimate exceeds $15,000 or labor exceeds

$2,500.

Upon approval, the contractor will receive a Notice to Proceed (NTP) and must complete the repair within the assigned Period of Performance (POP). No work above the LOL shall be initiated by the contractor without a verbal or written NTP. If the contractor performs work above the LOL without approval, the contractor shall be responsible for the price of performance. A written Repair Report is required within five business days of completion. For hangar doors only, the COR or Facility

Manager must witness all retesting.

2.5.4. SERVICE CALL & REPAIR REPORTS

• Service Call Report: Must be submitted after Routine or Emergency service calls and include: date, work order number, door details as described in Appendices, description of conditions, actions taken, current status, and technician's name.

• Repair Report: Must be submitted after repairs exceeding the LOL and include:

date, work order number, door details as described in Appendices, labor hours, parts replaced, current status, retesting verification, and technician's name.

2.6. WRITTEN CONTRACTOR QUOTE

Cost estimates are required for repairs exceeding the LOL and must include a detailed breakdown of expenses (man-hours, labor rate, parts cost, mark-up, shipping, rentals, subcontractor costs). All applicable mark-ups shall be applied after the limit of liability has been deducted from the total price. Two or more quotes are required for subcontracted work, materials and rental equipment. Repair parts must be new unless otherwise authorized. Repair quotes shall be submitted within five working days of notification for routine repairs and 48 hours for emergency repairs.

2.7. CONTRACTOR WARRANTY

The contractor will warranty all repairs for a period consistent with the manufacturer’s standard commercial warranty, including parts and labor. Warranty information must be submitted with the written repair report.

3. SERVICE SUMMARY

The following table outlines the performance objectives and their minimum acceptable thresholds.

Performance Objective (PO) PWS Para Performance Threshold

PO1: Preventive Maintenance and Inspection

Para 2.1 95% of PMI is performed on time IAW the PWS.

PO2: Repairs Para 2.5 Repairs are made within the identified POP, and IAW the

PWS 95% of the time.

PO3: Service Call Response

Time

Para 2.5 Routine: within 24 hours (90% of the time). Emergency:

within 2 hours (100% of the time).

PO4: Deliverables Para

2.4/2.5/2.6

Deliverables will be accurate and submitted on-time 90% of the time.

4. GOVERNMENT-FURNISHED PROPERTY, SERVICES AND UTILITIES

4.1. GOVERNMENT PROPERTY TO BE PROVIDED

No government property will be provided to the contractor for this requirement.

5. GENERAL INFORMATION

5.1. SERVICE CONTRACT REPORTING REQUIREMENTS

The contractor shall report in accordance with Revolutionary FAR Overhaul

(RFO) 52.204-15, Service Contract Reporting Requirements

5.2. HOURS OF OPERATION

Normal base hours are 7:00 AM to 4:30 PM, Monday through Friday. Services are not required on Federal Holidays.

6. SPECIAL REQUIREMENTS

6.1. INSTALLATION SECURITY REQUIREMENTS

6.1.1. Contractor Access to Department of the Air Force Installations

• The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

• The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license (Real ID), current vehicle registration, valid vehicle insurance certificate to obtain a vehicle pass.

• During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

• When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with DAFI 31-101, Integrated Defense, and DODMAN5200.02_DAFMAN 16-1405 , Air Force Personnel Security Program.

• Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

Base-specific information is provided in Appendix D.

6.2. SAFETY

The contractor must comply with all safety regulations, maintain a written Health and Safety plan, and report all mishaps immediately to the COR.

6.3. SAFETY DATA SHEETS

Safety Data Sheets (SDS) are required for all potentially hazardous products to be used.

A list of all hazardous products to be used, including the SDS, must be provided to the JB

Charleston 628 CES Environmental Element (628 CES/CEIE) for approval prior to being brought on base. The contractor is responsible for the proper containerization, labeling, and disposal costs of any hazardous products used. Products containing

EPCRA Sec 313 Chemicals, EHS, ODS, or PBT chemicals are prohibited.

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6.4. HAZARDOUS SPILL RESPONSE

The contractor is responsible for reporting and prompt cleanup of all spills in a manner consistent with current environmental regulations and the SDS for the type of HAZMAT that was spilled. In the event it is necessary to utilize government material, equipment or personnel to clean up a contractor caused spill, the contractor shall be required to reimburse the government for all associated costs. The Government shall be notified when a spill gets into a water body such as a pond, or storm drain with moving water.

Waste water with cleaning chemicals (e.g. dirty mop bucket water) shall not be dumped on the ground but shall be disposed of in the sanitary sewer.

6.5. HAZARDOUS MATERIAL/WASTE MANAGEMENT

A list of all Hazardous Chemicals used on this contract shall be provided to the 628 CES

Environmental element. This information shall be provided at minimum annually or provide periodic updates as new materials are added or deleted. Quantities of each

HAZMAT consumed shall be provided monthly.[1] The contractor shall ensure proper storage of Hazardous Chemicals in accordance with 29 CFR 1910 or applicable sections of the National Fire Protection Codes and Standards.

6.5.1. Hazardous Material (HAZMAT) Handling.

Safety Data Sheets (SDS), IAW Federal Standard 313, are required for all products that are potentially hazardous and require safety controls. All products must be approved by

JB CHS Environmental (CEIE) prior to being brought on to the installation. The contractor shall not use products that are, or contain EPCRA Sec 313 Chemicals, Extremely Hazardous Substances (EHS), Ozone Depleting Substances (ODS), or

Persistent Bio-accumulative and Toxic (PBT) chemicals. Any hazardous material containing one of these banned substances will not be allowed on base.

6.6. FIRE SAFETY

The contractor must obtain a burn permit from the Base Fire Department before any welding, burning, or cutting operations.

6.7. QUALITY CONTROL

The contractor must develop and maintain a quality control program. A Quality Control

Plan must be submitted within 15 days following contract award.

6.8. ANTITERRORISM

The contractor shall comply with all Antiterrorism requirements at JB CHS.

In accordance with Department of Defense and Air Force Anti-terrorism (AT) program implementation instructions, all contractors must successfully complete Level 1 AT

Awareness training within 30 days of requiring installation access, and annually thereafter. This provision shall not apply to deliveries, contractors requiring access using single-day passes, or any contractors requiring access for less than or equal to 180 continuous calendar days in a one-year period. The primary method of training delivery will be via Computer Based training (CBT) and can be located at:

https://jko.jten.mil/courses/AT-level1/launch.html.

The host webpage is Joint Knowledge Online (JKO), and the provided link does not require a Common Access Card (CAC) for access to the training. The course number and title are JS-US0007, Level 1 Antiterrorism Awareness Training, and the Course is expected to take between 1-2 hours to complete. A certificate will be issued after successful completion of the training. To ensure initial and continued access to the installation, a copy of a valid completion certificate must be submitted to the COR.

Special considerations for alternative options to satisfy this Level 1 AT Awareness training may be available upon request to the COR and approved by the Contracting

Officer (CO). Failure to provide documentation of training will result in denial or revocation of base access credentials. The Contractor shall maintain current Level 1 AT

Awareness certificates for all employees and shall provide to the CO/COR upon request.

7. OMBUDSMAN

An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.

Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution.

Consulting an ombudsman does not alter or postpone the timelines for any other processes

(e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions).

If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, Ms. Lisa A. Gross, 510 POW/MIA Drive, Scott AFB IL 62225-5022, 618-

299-0267, lisa.gross@us.af.mil of AFICC/KM. Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/FLDCOM/DRU ombudsman level, may be brought by the interested party for further consideration to the

Department of the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) https://jko.jten.mil/courses/AT-level1/launch.html mailto:lisa.gross@us.af.mil

(Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.

The ombudsman has no authority to render a decision that binds the agency.

Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the contracting officer.

8. ELIMINATION OF USE OF CLASS I OZONE DEPLETING SUBSTANCES (ODS)

a. Contractors shall not:

1. Provide any service or product with any specification, standard, drawing, or other document that requires the use of a Class I ODS in the test, operation, or maintenance of any system, subsystem, item, component, or process; or

i. Provide any specification, standard, drawing, or other document that establishes a test, operation, or maintenance requirement that can only be met by use of a Class I ODS as part of this contract/order.

b. For the purposes of Department of the Air Force policy, the following products that are pure (i.e., they meet the relevant product specification identified in AFI 32-

7086[AR2] ) are Class I ODSs:

1. Halons: 1011, 1202, 1211, 1301, and 2402;

c. Chlorofluorocarbons (CFCs): CFC-11, CFC-12, CFC-13, CFC-111, CFC-112, CFC-113, CFC-114, CFC-115, CFC-211, CFC-212, CFC-213, CFC-214, CFC-

215, CFC-216, and CFC-217, and the blends R-500, R-501, R-502, and R-503; and

1. Carbon Tetrachloride, Methyl Chloroform, and Methyl Bromide.

9. Health and Safety on Government Installations

a. In performing work under this contract on a Government installation, the contractor shall:

1. Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of contractor and Government personnel performing or in any way coming in contact with the performance of this contract; and

i. Take such additional immediate precautions as the contracting officer may reasonably require for health and safety purposes

b. The contracting officer may, by written order, direct Department of the Air Force

Occupational Safety and Health (AFOSH) Standards and/or health/safety standards as may be required in the performance of this contract and any adjustments resulting from such direction will be in accordance with the Changes clause of this contract.

c. Any violation of these health and safety rules and requirements, unless promptly http://static.e-publishing.af.mil/production/1/af_a4/publication/afi32-7086/afi32-7086.pdf http://static.e-publishing.af.mil/production/1/af_a4/publication/afi32-7086/afi32-7086.pdf https://usaf.dps.mil/sites/AFCC/AQCP/KnowledgeCenter/SitePages/DAF-Contracting-Compass/Part-23---Environment,-Sustainable-Acquisition,-and-Material-Safety.aspx?CID=d7c975cb-ed41-49ba-8b44-9279666ee32b#_msocom_2 corrected as directed by the contracting officer, shall be grounds for termination of this contract in accordance with the Default clause of this contract.

10. Contractor Access to Department of the Air Force Installations

a. The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the

Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

b. The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, valid vehicle insurance certificate, and

[ insert any additional requirements to comply with local security procedures ] to obtain a vehicle pass.

c. During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

d. When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with [insert any additional requirements to comply with DAFI 31-101, Integrated Defense, and DODMAN5200.02_DAFMAN

16-1405 , Air Force Personnel Security Program] citing the appropriate paragraphs as applicable.

e. Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

f. The contractor shall provide an after-hours contact number or after-hours email in the Emergency Mass Notification System (EMNS) for each of their personnel, whose normal place of duty is on a DoD installation or within a DoD facility. The contractor shall comply with any additional requirements in DAFMAN 10-206 for emergency operational reporting. Foreign Nationals may participate and may remove themselves from the Emergency Mass Notification System at any time. To update information, personnel can access the globe icon on their system desktop screens and choose the “Access Self-Service” option.

g. Failure to comply with these requirements may result in withholding of final payment.

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11. DELIVERABLES

The contractor shall provide the following deliverables:

Identifier Description Due Date

A001 Annual PMI Schedule 15 days after contract award

A002 PMTL 15 days after contract award

A003 PMI Report Within 5 business days of Inspection

A004 Service Call Report Within 5 business days of Service Call

A005 Repair Report Within 5 business days of Repair

A006 Written Contractor Cost Estimate Within 5 business days of Service Call

A007 Worksheet for Base Access Annually or 5 days prior to work

A010 Safety Plan 15 days after contract award

A011 Quality Control Plan 15 days after contract award

12. APPENDICES

• 9.1 APPENDIX A: PREVENTIVE MAINTENANCE AND INSPECTION

• 9.2 APPENDIX B: INDUSTRIAL DOOR SERVICE CALL AND REPAIR LISTING

• 9.3 APPENDIX C: SERVICE CALL AND REPAIR HISTORICAL WORKLOAD DATA

• 9.4 APPENDIX D: CONTRACTOR AND VENDOR SECURITY REQUIREMENTS HANDOUT