Attachment 7 70CTD024Q00000027 Past Performance Questionnaire.docx

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Attached to
Solicitation for Cisco & Poly Virtual Teleconferencing (VTC) Equipment Blanket Purchase Agreement Federal contract opportunity
Solicitation number
70CTD024Q00000027
Issued by
Immigration and Customs Enforcement

About this file

This document is a Past Performance Questionnaire related to a federal contract opportunity with Solicitation Number 70CTD024Q00000027. The questionnaire requests an assessment of a contractor's performance on a previous contract in areas such as quality, timeliness, business relations, customer satisfaction, cost control, technology, and innovation. The government agency involved is the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Acquisition Management (OAQ). The contract is for the delivery and installation of Cisco and Poly brand Virtual Teleconferencing (VTC) equipment packages under a Single Award Blanket Purchase Agreement (BPA). The questionnaire asks the respondent to rate the contractor's performance on a scale of 1-5 and provide supporting comments for each rating. Additionally, the respondent is asked whether they would recommend selecting the contractor again.

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Text version

ATTACHMENT 7 - 70CTD024Q00000027

PAST PERFORMANCE QUESTIONNAIRE

I. CONTRACT IDENTIFICATION

A. CONTRACTOR _____________________________________________

B. CONTRACT NO. _____________________________________________

C. CONTRACT TYPE _____________________________________________

D. PERIOD OF PERFORMANCE _____________________________________

E. ACTUAL OR ESTIMATED

CONTRACT TOTAL _____________________________________________

(Including all possible option periods)

F. DESCRIPTION OF REQUIREMENT ________________________________

II. AGENCY IDENTIFICATION

NAME OF GOVERNMENT ACTIVITY ___________________________________

(Include point of contact/phone #/ ___________________________________ fax #/address) ___________________________________

III. ASSESSMENT OF CONTRACTOR PERFORMANCE

Please rate the contractor’s performance in the following categories on a scale of 0 to 6 as follows:

1 = Marginal 2 = Satisfactory 3 = Neutral 4 = Good 5 = Outstanding

Also, please provide an explanation in support of each rating in the space provided.

A.QUALITY OF PERFORMANCE: Please rate/explain the quality of the contractor’s performance; conformance to contract requirements and statement of work; and, quality of products, services, reports and documentation.
1 2 3 4 5 (Circle one)
B.TIMELINESS OF PERFORMANCE: Please rate/explain the timeliness of the contractor’s performance, adherence to contract schedules, including meeting interim project milestones; completing work efforts on time; and, submission of reports and documentation response to requests for information.
1 2 3 4 5 (Circle one)

C. BUSINESS RELATIONS: Please rate/explain the contractor’s management abilities relative to its use of personnel and subcontractors to meet the requirement, cooperation of personnel and subcontractors during performance, turnover of personnel and subcontractors, ability to solve performance problems.

1 2 3 4 5 (Circle one)

D. COMMITMENT TO CUSTOMER SATISFACTION: Please rate/explain the contractor’s communications with the Government staff, response to technical directions, maintenance and reporting of problems, effectiveness of contractor interface with Government staff. 1 2 3 4 5 (Circle one)

E. COST CONTROL: Please rate/explain the contractor’s cost control capabilities and accuracy of any projected cost changes. 1 2 3 4 5 (Circle one)

F. TECHNOLOGY: Please rate/explain the contractor’s manner and effectiveness in ensuring that information technology systems kept pace with leading edge technology.

1 2 3 4 5 (Circle one) G. INNOVATION: Did this contract require the contractor to use innovative technical approaches? YES NO (Circle) Additional information or comments:

H. Would you recommend selection of this contractor again? YES NO (Circle) Additional information or comments:

Source Selection Information – See FAR 2.101 and 3.104

File details come from the government source that posted it. Updated .