Attachment 5 - Past Performance Questionnaire.pdf

Contractor Performance Questionnaire

IAW FAR 52.212-1 section 3.5.4.1, submit this letter to all PPQ references.

PPQ references who have returned the questionnaires will be included in the past performance evaluation. Note that the PPQ will only be accepted if it's received directly from the reference and the PPQ must also be received by the due date and time (CST), as annotated in the solicitation SF1449 block 8.

Submit all PPQ’s to SSgt Gabriel Robison (gabriel.robison@us.af.mil) and MSgt Michael Heth (michael.heth@us.af.mil).

PPQ MUST BE RECEIVED DIRECTLY FROM THE REFERENCE TO BE ACCEPTED!

FA4608-23-R-0010

Attachment 5 mailto:gabriel.robison@us.af.mil mailto:michael.heth@us.af.mil

CONTRACTOR PERFORMANCE QUESTIONNAIRE

COMPANY NAME: _____________________________________________________

CONTRACT NUMBER: __________________________________________________

AMOUNT OF ACREAGE SERVICED (BY TYPE) ON THE PROJECT/CONTRACT:

A. IMPROVED/ENHANCED: _________ B. SEMI-IMPROVED: _________

C. UNIMPROVED: __________

PERFORMANCE INFORMATION: When responding to the following statements, choose the letter on the scale most accurately describing the contractor’s performance. If the statement is not applicable, circle

"N". The letters correspond to the following:

(E) Exceptional Based on the offeror's performance record, essentially no doubt exists the offeror will successfully perform the required effort.

(V) Very Good Based on the offeror's performance record, little doubt exists the offeror will successfully perform the required effort.

(S) Satisfactory Based on the offeror's performance record, some doubt exists the offeror will successfully perform the required effort.

(N) Neutral No performance record identifiable (see FAR 15.305(a)(2)(iii) and (iv)).

(M) Marginal Based on the offeror's performance record, substantial doubt exists the offeror will successfully perform the required effort. Changes to the offeror's existing processes may be necessary in order to achieve contract requirements.

(U) Unsatisfactory Based on the offeror's performance record, extreme doubt exists the offeror will successfully perform the required effort.

Performance Evaluation Instructions: When responding to the descriptive statements, select the answer most accurately describing the contractor’s performance or situation. If the contractor has no record of past/present performance relevant to a particular question, select “N for Neutral”.

Performance:

1. Rate the contractor’s ability to cut grass without a lot of excuses? E V S N M U Comments/Remarks:

2. Rate the contractor’s ability to cut the grass or perform other grounds E V S N M U maintenance service such as policing, plant bed maintenance, in less than perfect conditions, i.e., misty rain?

Comments/Remarks:

FA4608-23-R-0010

Attachment 5

3. Did the contractor routinely perform work such as edging and crack Y N grass removal during non-duty hours or on weekends when there were fewer obstacles such as parked cars?

Comments/Remarks:

4. Rate how the contractor provided spare equipment or rent equipment to E V S N M U insure there was no work stoppage when his own equipment was not operational.

Comments/Remarks:

5. Rate the contractor’s ability to devise a work schedule to insure work E V S N M U was performed within the timelines required in the specifications.

Comments/Remarks:

6. Select one rating (#1 being poor to #10 being exceptional) most accurately describing the contractor’s overall performance on your contract: ______ Comments/Remarks:

Quality

7. Rate the contractor’s cooperation in repairing facilities if damage was discovered E V S N M U during contractor grounds maintenance operations. (Was it a problem getting the contractor to make repairs?)

Comments/Remarks: _______________________________________________________________________

8. Rate the contractor’s ability to quickly resolve claims from private individuals E V S N M U having damaged property caused by grounds maintenance operations such as broken windshields or chipped paint?

Comments/Remarks: _______________________________________________________________________

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9. Rate the quality control person’s ability to insure identified E V S N M U deficiencies were corrected prior to customer inspection?

10. Was reperformed work: (Choose only one answer)

A. Always completed satisfactorily.

B. Sometimes completed satisfactorily.

C. Rarely completed satisfactorily.

D. Never completed satisfactorily.

Comments/Remarks: _______________________________________________________________________

11. Rate the effectiveness of the contractor’s quality control program effective? E V S N M U

12. Select one numerical rating (#1 being poor to #10 being exceptional) most accurately describing the contractor’s overall quality on your contract: _________

COST:

13. Were any other types of deductions made to the contractor’s payment Y N as a result of unsatisfactory work?

14. Has there been any indication the contractor is undergoing Y N financial problems?

15. Has the contractor submitted any claims? Were claims valid? Y N

16. At any time after contract award, did the contractor admit to Y N underbidding the cost of the contract?

17. Did the contractor recommend any cost saving measures? Y N

18. Select one numerical rating (#1 being poor to #10 being exceptional) most accurately describing the contractor’s overall cost performance on your contract: ________

MANAGEMENT:

19. Rate base/agency leadership satisfaction with the quality of service. E V S N M U

20. Rate the ability of the contractor able to provide a sufficient quantity E V S N M U of employees to perform all specification requirements?

21. Rate the contractors’ managers experience, knowledge, and E V S N M U ability to direct and supervise the work force to insure contract compliance?

22. Was there any replacement in contract managers during the duration of Y N the contract period of performance?

23. Did company leadership (owner, CEO, etc.) periodically visit the job site? Was he involved in the set up and routine operation of the contract? (Choose only one answer)

A. Frequently (less than monthly) B. At least monthly?

C. At least quarterly?

D. At least semi-annually?

E. At least yearly?

24. Did the contractor provide full-time quality control individual(s) Y N to inspect the work to insure contract requirements were met?

25. Did the contractor live up to what was proposed in technical Y N documents after contract award?

26. Would you award another contract to this contractor? If not, Y N please explain in “remarks”?

27. Select one rating (#1 being poor to #10 being exceptional) most accurately describing the contractor’s overall management on your contract: ________ Comments/Remarks: _______________________________________________________________________

Safety

28. Rate the effectiveness of the safety plan adequate E V S N M U and was it implemented properly?

Comments/Remarks: ________________________________________________________________________

29. Rate the contractor’s efforts to comply with environmental E V S N M U and safety guidelines/regulations.:

Comments/Remarks:____________ _____________________________________________________

30. Rate the contractor’s assignment of special qualification personnel E V S N M U (i.e. pesticide applicators, tree trimmers, etc.) to perform the specialized task. (Did the contractor have special qualification(s) on site, but not assigned to the specialized task in progress?)

Comments/Remarks:_____________ ____________________________________________________

31. Rate the contractor’s ability to service unique and/or specialized E V S N M U grass/plantings/trees. Describe any issues or superior work.

Comments/Remarks:_______________________________________________________________

OVERALL EVALUATION OF THE CONTRACTOR

1. I would enter into another contract with this contractor.

2. I might enter into another contract with this contractor.

3. I would not enter into another contract with this contractor.

COMMENTS/REMARKS:________________________________________________________________

If you know of any other similar projects accomplished by this company, please provide the following information.

Contract Number: POC:

Phone Number:

NAME: TITLE:

PHONE NUMBER: E-Mail Address:

Date:

Please return to: Fax Number:

E-Mail Address: