ATTACHMENT 4 - PAST PERFORMANCE SURVEY.docx
DOCX document 26 KB Posted
- Attached to
- Salvage Vehicles Transport and Delivery
- Solicitation number
- 15A00025Q00000048
About this file
The document is a Past Performance Survey form for a federal contract opportunity with the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). The survey is designed to collect detailed feedback from previous customers about a contractor's performance across multiple evaluation areas, including quality of service, timeliness, business relations, management of key personnel, and compliance with environmental, safety, health, and security requirements. Respondents are asked to rate the contractor's performance as either "Unacceptable" or "Acceptable" across various subcategories and are requested to email the completed survey to Amanda Boshears at amanda.boshears@atf.gov by noon EDT on Sunday, 4/27/25.
The related federal contract opportunity is for salvage vehicle delivery and transport services for the ATF Academy in Brunswick/Glynco, GA. The solicitation (Number: 15A00025Q00000048) is a small business set-aside using the Lowest-Price-Technically-Acceptable (LPTA) method. Quotes must be submitted via email by the specified closing date, with offerors required to be registered and active in the System for Award Management (SAM). Quotes must be good for 30 calendar days, and any submissions not meeting the Statement of Work and attachment requirements will not be considered for award.
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Text version
PAST PERFORMANCE SURVEY
FOR OFFICIAL USE ONLY (When Filled In)
A. GENERAL INFORMATION:
Contractor’s Name:
Project Title or Brief Description of Work:
Contract Number Provided by Offeror:
Contract Dollar Amount: $
Types of work performed:
Contract Period or Dates of Performance Provided by Offeror: ___________________________
Contractor performed as the (1) Prime Contractor (2) Sub-Contractor _____________________
B. RESPONDENT INFORMATION (Point of Contact, Agency and Address):
POC Name:
Address:
Agency:
Phone: Fax: ______________ Email Address:
C. EMAIL COMPLETED SURVEY FORM TO: Completed forms should be emailed directly to Amanda Boshears - amanda.boshears@atf.gov prior to the closing date and time of the RFQ, which is noon EDT, Sunday, 4/27/25 and should not be returned to the contractor.
D. PERFORMANCE INFORMATION: Choose the letter on the scale that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR AN UNACCEPTABLE RATING.
Attachment 4
| Unacceptable (U) |
| Acceptable (A) |
| Performance did not meet contractual requirements. |
| Performance met contract requirements. |
QUALITY OF SERVICE (Circle Response)
| 1 |
| Contractor's ability to meet minimum quality standards specified for performance |
| U |
| A |
| 2 |
| Contractor's ability to effectively control the quality of services provided |
| U |
| A |
| 3 |
| Contractor's compliance with contractual terms and conditions |
| U |
| A |
| 4 |
| Overall rating of contractor's quality of service |
| U |
| A |
TIMELINESS OF PERFORMANCE (Circle Response)
| 1 |
| Contractor's ability to meet specific response times and scheduled timeframes for completion of specific tasks. |
| U |
| A |
| 2 |
| Contractor's responsiveness/timeliness for providing |
administrative reports/documentations required by contract.
| U |
| A |
| 3 |
| Contractor's timeliness in responding to emergency services |
requirements.
| U |
| A |
| 4 |
| Overall rating of contractor's responsiveness/timeliness. |
| U |
| A |
BUSINESS RELATIONS (Circle Response)
| 1 |
| Contractor's ability to identify problems and potential problems and promptly notify the Contracting Officer |
| U |
| A |
| 2 |
| Contractor's ability to correct problems and prevent or mitigate potential problems in a timely manner. |
| U |
| A |
| 3 |
| Contractor's willingness to improve and correct noncompliance issues or concerns. |
| U |
| A |
| 4 |
| Contractor's ability to use effective approaches and provide |
technical expertise and resources to solve contract problems.
| U |
| A |
| 5 |
| Extent to which the contractor has demonstrated reasonable |
and cooperative behavior.
| U |
| A |
| 6 |
| Contractor's working relationship with the Contracting Officer, |
quality assurance personnel, and customers.
| U |
| A |
| 7 |
| Contractor's flexibility in satisfying the requirements of its |
customers.
| U |
| A |
| 8 |
| Extent to which the contractor provided prompt and courteous service when responding to customer complaints. |
| U |
| A |
| 9 |
| Overall rating of business relations. |
| U |
| A |
MANAGEMENT OF KEY PERSONNEL (Circle Response)
| 1 |
| Contractor's ability to select and retain cooperative and effective key personnel, such as the contract manager and quality control personnel. |
| U |
| A |
| 2 |
| Extent key personnel were knowledgeable about contractual |
requirements.
| U |
| A |
| 3 |
| Contractor's ability to meet appropriate staffing levels with |
qualified personnel in order to provide required services.
| U |
| A |
| 4 |
| Overall rating of contractor's management of key personnel. |
| U |
| A |
COMPLIANCE WITH ENVIRONMENTAL, SAFETY, HEALTH, AND SECURITY REQUIREMENTS (Circle Response)
| 1 |
| Has the contractor ever received any Notices of Violations for |
noncompliance with environmental laws or regulations?
YES
NO
| 2 |
| Contractor's compliance with safety requirements. |
| U |
| A |
| 3 |
| Contractor's compliance with security requirements. |
| U |
| A |
CONTRACTUAL CONSIDERATIONS (Circle Response)
| 1 |
| Has an election ever been made not to exercise an option or |
continue relations due to contractor's poor performance?
YES
NO
| 2 |
| Has a Contract Discrepancy Report ever been issued? |
| YES |
NO
| 3 |
| Has a Cure Notice or Show Cause Notice ever been issued? |
| YES |
NO
| 4 |
| Extent to which the contractor provided reliable, supportable |
cost estimates or proposals.
| U |
| A |
| 5 |
| Overall rating of contractor's performance under this contract. |
| U |
| A |
| 6 |
| Would you hire this contractor again? |
| YES |
NO
WHAT IS YOUR OVERALL ASSESSMENT OF
PAST PERFORMANCE? (Circle Response)
| U |
| A |
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