ATTACHMENT 4 - PAST PERFORMANCE SURVEY (Amend 0001).docx

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Attached to
Salvage Vehicles Transport and Delivery
Solicitation number
15A00025Q00000048
Issued by

About this file

The file is a Past Performance Survey template for a federal contract opportunity with the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). The survey is designed to collect detailed performance feedback from previous customers across multiple evaluation categories including quality of service, timeliness of performance, business relations, management of key personnel, environmental/safety compliance, and overall contractual performance. Respondents are asked to rate the contractor's performance as either "Unacceptable" or "Acceptable" across nine specific subcategories and answer binary questions about violations, contract discrepancies, and willingness to rehire.

The related federal contract opportunity is for salvage vehicle transport and delivery services for the ATF Academy in Brunswick/Glynco, GA. The solicitation (Number 15A00025Q00000048) is a small business set-aside using the Lowest-Price-Technically-Acceptable (LPTA) method. Quotes are due by 12:00 PM on Sunday, April 27, 2025, and must be submitted via email to amanda.boshears@atf.gov. Offerors must be registered and active in the System for Award Management (SAM) at the time of quotation submission. Quotes must remain valid for 30 calendar days and be submitted in good faith, with complete adherence to the Statement of Work and accompanying attachments.

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PAST PERFORMANCE SURVEY

FOR OFFICIAL USE ONLY (When Filled In)

A. GENERAL INFORMATION:

Contractor’s Name:

Project Title or Brief Description of Work:

Contract Number Provided by Offeror:

Contract Dollar Amount: $

Types of work performed:

Contract Period or Dates of Performance Provided by Offeror: ___________________________

Contractor performed as the (1) Prime Contractor (2) Sub-Contractor _____________________

B. RESPONDENT INFORMATION (Point of Contact, Agency and Address):

POC Name:

Address:

Agency:

Phone: Fax: ______________ Email Address:

C. EMAIL COMPLETED SURVEY FORM TO: Completed forms should be emailed directly to Amanda Boshears - amanda.boshears@atf.gov prior to the closing date and time of the RFQ, which is 11:59am, EDT, Wednesday, 5/7/25 and should not be returned to the contractor.

D. PERFORMANCE INFORMATION: Choose the letter on the scale that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR AN UNACCEPTABLE RATING.

Attachment 4

Unacceptable (U)
Acceptable (A)
Performance did not meet contractual requirements.
Performance met contract requirements.

QUALITY OF SERVICE (Circle Response)

1
Contractor's ability to meet minimum quality standards specified for performance
U
A
2
Contractor's ability to effectively control the quality of services provided
U
A
3
Contractor's compliance with contractual terms and conditions
U
A
4
Overall rating of contractor's quality of service
U
A

TIMELINESS OF PERFORMANCE (Circle Response)

1
Contractor's ability to meet specific response times and scheduled timeframes for completion of specific tasks.
U
A
2
Contractor's responsiveness/timeliness for providing

administrative reports/documentations required by contract.

U
A
3
Contractor's timeliness in responding to emergency services

requirements.

U
A
4
Overall rating of contractor's responsiveness/timeliness.
U
A

BUSINESS RELATIONS (Circle Response)

1
Contractor's ability to identify problems and potential problems and promptly notify the Contracting Officer
U
A
2
Contractor's ability to correct problems and prevent or mitigate potential problems in a timely manner.
U
A
3
Contractor's willingness to improve and correct noncompliance issues or concerns.
U
A
4
Contractor's ability to use effective approaches and provide

technical expertise and resources to solve contract problems.

U
A
5
Extent to which the contractor has demonstrated reasonable

and cooperative behavior.

U
A
6
Contractor's working relationship with the Contracting Officer,

quality assurance personnel, and customers.

U
A
7
Contractor's flexibility in satisfying the requirements of its

customers.

U
A
8
Extent to which the contractor provided prompt and courteous service when responding to customer complaints.
U
A
9
Overall rating of business relations.
U
A

MANAGEMENT OF KEY PERSONNEL (Circle Response)

1
Contractor's ability to select and retain cooperative and effective key personnel, such as the contract manager and quality control personnel.
U
A
2
Extent key personnel were knowledgeable about contractual

requirements.

U
A
3
Contractor's ability to meet appropriate staffing levels with

qualified personnel in order to provide required services.

U
A
4
Overall rating of contractor's management of key personnel.
U
A

COMPLIANCE WITH ENVIRONMENTAL, SAFETY, HEALTH, AND SECURITY REQUIREMENTS (Circle Response)

1
Has the contractor ever received any Notices of Violations for

noncompliance with environmental laws or regulations?

YES

NO

2
Contractor's compliance with safety requirements.
U
A
3
Contractor's compliance with security requirements.
U
A

CONTRACTUAL CONSIDERATIONS (Circle Response)

1
Has an election ever been made not to exercise an option or

continue relations due to contractor's poor performance?

YES

NO

2
Has a Contract Discrepancy Report ever been issued?
YES

NO

3
Has a Cure Notice or Show Cause Notice ever been issued?
YES

NO

4
Extent to which the contractor provided reliable, supportable

cost estimates or proposals.

U
A
5
Overall rating of contractor's performance under this contract.
U
A
6
Would you hire this contractor again?
YES

NO

WHAT IS YOUR OVERALL ASSESSMENT OF

PAST PERFORMANCE? (Circle Response)

U
A

File details come from the government source that posted it. Updated .