Attachment 2_Requirements Checklist1.xlsx
XLSX spreadsheet 15 KB Posted
- Attached to
- Social Media Monitoring Tool
- Solicitation number
- USCA25Q0260
- Issued by
-
Administrative Office of the U.S. Courts
About this file
The attachment is a detailed Requirements Checklist for Solicitation USCA25Q0260, seeking a Social Media Monitoring Tool for the Administrative Office of the U.S. Courts (AO). The comprehensive checklist outlines specific requirements across three main categories: General Requirements, Social Media Monitoring Requirements, and Social Media Publishing capabilities. Key technical requirements include 3 user accounts, cloud-based dashboards, customer support during business hours, ability to monitor multiple social media platforms (X, YouTube, LinkedIn, Instagram, Facebook, TikTok, Reddit, Threads, Bluesky, Mastodon, and Telegram), sophisticated search query capabilities, real-time mention tracking, trend analysis, and the ability to schedule and share posts across platforms.
The solicitation is unrestricted and not set aside for small businesses, with quotes due by 12:00 PM EST on June 24, 2025. Vendors must submit quotes via email to cheryl_bernhard@ao.uscourts.gov and David_kelley@ao.uscourts.gov, with the subject line "USCA25Q0260 Social Media Monitoring Tool". The AO seeks a tool to assist with scheduling judiciary social media posts and systematically monitoring platforms for judiciary-related topics, with a specific focus on emerging issues and information that could potentially undermine the judicial process. Questions regarding the RFQ must be submitted by June 16, 2025, at 12:00 PM Eastern.
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Other files
| File | Type | Posted |
|---|---|---|
| Questions and Answers Spreadsheet USCA25Q0260 Amendment 0002.xlsx | XLSX spreadsheet | |
| USCA25Q0260 Amendment 0002.pdf | ||
| Questions and Answers Spreadsheet USCA25Q0260 Amendment 0001.xlsx | XLSX spreadsheet | |
| USCA25Q0260 Amendment 0001.pdf | ||
| Attachment 2_Requirements Checklist1 Amendment 0001.xlsx | XLSX spreadsheet | |
| Attachment 1 - Price Sheet.xlsx | XLSX spreadsheet | |
| USCA25Q0260.pdf |
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Text version
Requirements USCA25Q0260 Attachment 2
| The quoter must include a copy of a completed version of this Attachment clearly demonstrating compliance with all requirements to be considered for award. | ||||
| Name of Quoter: | ||||
| Name of Product Quoted: | ||||
| Please complete the below checklist by placing an "X" in the appropriate Yes or No box indicating if your proposed training course fulfills each of the listed requirements. | ||||
| Item # | REQUIREMENTS: | YES | NO | Vendor Notes |
| 2.1 | General Requirements |
| 1 | 3 user accounts for posting and monitoring service |
| 2 | Cloud-based dashboard(s) |
| 3 | Assistance with account setup, including creating/refining effective searches |
| 4 | Customer support during regular business hours - Normal business hours (8:00 AM to 5:00 PM ET, Monday through Friday),with responses to questions to be provided no later than the next business day. |
| 2.2 | Social Media Monitoring Requirements |
| 1 | Ability to integrate with a social Customer Relationship Management Model (CRM) for better engagement with customers, gaining insights and personalized services |
| 2 | Ability to listen to feedback and respond quickly |
| 3 | Ability to capture insights with ease |
| 4 | Ability to transition easily from another social media platform |
| 5 | Ability to access information on social media mentions in real (or near-real) time on X, YouTube, LinkeIn, Instagram, Facebook, TikTok, Reddit, Threads, Bluesky, Mastodon and Telegram. |
| 6 | Sophisticated and customizable search queries based on one or more of the following: |
custom keywords boolean search queries automated search terms/trending topics
| 7 | Ability to track U.S. judiciary-related topics (both previously known and new) while weeding out false positives (e.g. state, local, or foreign court systems). |
| 8 | Ability to add additional filters on existing searches for more targeted searches and specific date ranges |
| 9 | Ability to track trend analysis track conversations concerning an organization, campaigns and sentiment over time |
| 10 | Ability to dig deeper into analytics, spot trends, obtain analytics and create reports |
| 2.3 | Social Media Publishing |
| 1 | Ability to plan and schedule social media posts across different social media platforms simultaneously |
Posting platforms include X, YouTube, and LinkedIn
| 2 | Ability to share posts in advance with external stakeholders for approval |
| 3 | Ability to add alt text to images and multi-media |
File details come from the government source that posted it. Updated .