Attachment 2 - QASP ISWM 2024.pdf

FA4528-20-C-0028

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

FOR

Integrated Solid Waste

Management Services

At

Minot AFB North Dakota

9 April 2024

TABLE OF CONTENTS

1.1 PURPOSE

2.1 MULTI-FUNCTIONAL TEAM MEMBERS & RESPONSIBILITIES

3.1 SERVICE SUMMARY (SS) & METHOD OF ASSESSMENT .................................................................... 3-6

4.1 UNACCEPTABLE PERFORMANCE REMEDIES

5.1 CERTIFICATION/ACCEPTANCE OF SERVICES ................................................................................... 6-7

6.1 PERFORMANCEMANAGEMENT ............................................................................................................... 7-8

7.1 CONTRACTOR’S QUALITY CONTROL PLAN

8.1 COMBAT TRAFFICKING IN PERSONS (CTIP)

ATTACHMENTS

1 CUSTOMER COMPLAINT

2 CORRECTIVE ACTION REPORT ............................................................................................................... 11-12

3 PERFORMANCE ASSESSMENT REPORT ................................................................................................. 13-15

4 Contracting Officer Representative (COR) NOMINATION LETTER ........................................................ 16-18

5 COR DESIGNATION LETTER

6 COR TERMINATION LETTER

7 COR Training Requirements

1.1 PURPOSE.

1.2 This Quality Assurance Surveillance Plan (QASP) has been developed to provide an effective and systematic method to evaluate contractor-provided services as required by the terms and conditions of the contract. This QASP implements the requirements of Mandatory Procedures (MP) 5301.602-2(d) and MP5346.103 with respect to the Government’s quality assurance requirements.

1.3 This QASP is based on the premise that the Contractor is responsible for contract management and quality control actions necessary to meet the terms of the contract, not the Government. The Government’s objective in having the service provided is to survey activities to provide sufficient assurance to justify acceptance/rejection of the Contractor’s integrated solid waste management (ISWM) services. Based on quality data trends, the frequency and methods of Government surveillance may be changed. Failure to provide quality services could result in termination of the contract and other monetary repercussions. Results that the Multi-Functional Team (MFT) is striving to achieve in managing the acquisition is to ensure the Contractor obtains an acceptable level of performance, meets the stated qualifications, and is available to provide services according to Air Force needs. A contract to provide the service is the best means of achieving this objective and results.

1.4 The Contractor is encouraged to manage costs and resources effectively while meeting Government expectations. The Contracting Officer Representative (COR) shall inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this Performance Work Statement (PWS). This QASP provides the Government with an objective and recordable means for reducing the Contractor’s profits for repeated non-performance. Conversely, Contractors have an incentive to utilize their resources in a cost effective manner to increase profit.

1.5 This QASP describes the method(s) used to evaluate contractor-provided services in meeting performance objectives and performance thresholds. The COR will use periodic inspection assessment methods to evaluate the Contractor’s performance. The assessment procedures identified in this QASP, with active application of the Contractor’s Quality Control Plan (QCP), are intended to ensure acceptable contractor performance. The COR Role is found in AFI 63-138, Para 2.10.

1.6 The role of Government quality assurance is to ensure contract standards are achieved. In conducting assessments, CORs are to be objective, fair, and consistent in evaluating Contractor performance against the performance standards.

1.7 This QASP is a living document and shall be revised or modified by members of the MFT as circumstances warrant, throughout the life of the contract, to ensure adequate oversight of Contractor performance is maintained.

1.8 The COR shall input the appropriate information into the Procurement Integrated Enterprise Environment (PIEE) for this contract.

2.1 MULTI-FUNCTIONAL TEAM (MFT) MEMBERS AND RESPONSIBILITES.

(Reference AFI 63-138, Chapter 2.9)

Contracting Officer (CO) Contract Administrator (CA) Quality Assurance Program Coordinator (QAPC) Contracting Officer Representative (COR) COR Supervisor Contractor (For partnering purposes only - the Contractor has a limited role)

3.1 Service Summary (SS): The contract service requirements are summarized in performance objectives that relate directly to the mission. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the Contractor’s QCP provide information on contract requirements, the expected level of Contractor performance, and the expected method of Government surveillance

JAMES, KATHLEEN M GS-11 USAF AFGSC 5

CONS/PKP

2019-03-04 14:17:00

Word procedures replaced with Plan and included acronym, since first time used.

JAMES, KATHLEEN M GS-11 USAF AFGSC 5

CONS/PKP

2019-03-04 14:18:00

Added reference for COR Role.

JAMES, KATHLEEN M GS-11 USAF AFGSC 5

CONS/PKP

2019-03-04 14:18:00

Previously spelled out in Para 1.3.

JAMES, KATHLEEN M GS-11 USAF AFGSC 5

CONS/PKP

2019-03-04 14:19:00

Previously spelled out in Para1.5.

and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the Federal Acquisition Regulation (FAR) 52.212-4(a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the initial 30 days of the contract, two additional errors on each task shall be allowed in an effort to identify normal phase-in problems.

The SS cites the key performance objectives and the associated thresholds that must be attained, over which the Government shall exercise surveillance. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract.

SERVICE SUMMARY

Performance Objective

PWS

Paragraph Performance

Threshold Remedy

Method of Assessment

SS-1

Collect Municipal Solid Waste in accordance with the established schedule

Para 1.1 No more than 2 valid customer complaints per month

Re-performance the next work day after notification

Customer Complaint

SS-2

Dispose of Municipal Solid Waste in accordance with the established governing directives

Para 1.3

Zero deficiencies permitted

Customer Complaint

SS-3

Maintain equipment in good workable condition - trucks and solid waste containers washed and free of odors

Para 1.4

No more than 2 valid customer complaints per month

Re-performance the next work day after notification

SS-4

Perform unscheduled collections required by the CO IAW the PWS

Para 1.1.3.1 Zero deficiencies

SS-5

Provide complete reports and records IAW the established schedule

Para 1.5

CO/COR Review

SS-6

Collect, market, account and reimburse Recyclable Materials

Paragraph 1.2 permitted

CO/COR Review

JAMES, KATHLEEN M GS-11 USAF AFGSC 5

CONS/PKP

2019-03-04 14:15:00

This is so it matched the PWS’ Service Summary Item 6 Paragraph 1.3.

FA4528-19-R-A020

3.2 Assessment Schedule.

3.2.1 The COR will utilize a monthly Performance Assessment Report (PAR) schedule to document contractor performance based upon this QASP’s requirements. The schedule shall be completed no later than 7 calendar days before the beginning of the period it covers. Surveillance Schedules, when completed, shall be marked “For Official Use Only”, and shall not be shown to the Contractor. Copies of the surveillance schedule shall be provided to the COR Supervisor and the CO, and uploaded into the CORT Tool prior to the start of the surveillance period.

3.2.2 Changes to the Monthly Surveillance Schedule shall be posted promptly. Copies of the changed schedule shall be sent to the COR Supervisor, the CO, and uploaded into the CORT Tool.

3.3 Assessment of Service Summary (SS) Items.

3.3.1 It is essential for the CORs to conduct surveillances in accordance with (IAW) the projected surveillance schedule for an effective quality assurance program. Mission requirements may require deviations from the surveillance schedule. Surveillances should be performed as close to the schedule as is practicable. The COR shall document the surveillance via the PAR as it is conducted and upload the PAR into the CORT Tool monthly.

3.3.2 The COR shall conduct surveillances of the Contractor’s performance by determining whether or not the performance meets the standards contained in the contract, the PWS, and the SS items. The COR is required to notify the Contract Administrator (CA) each month regarding the acceptability of service. The CA will review the monthly PAR (Attachment 3) uploaded by the COR into the CORT Tool to ensure the COR is documenting the number of acceptable/unacceptable observations/non-performance of PWS requirements. The monthly PAR will be signed by the COR and mirror the Service Summary. Any customer complaints and/or corrective action reports will be attached to the Assessment Report by the COR. If the Contractor exceeds the performance threshold for any of the Service Summaries in any one month period, the CO may take action.

3.3.2.1 Quality Assurance. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received IAW requirements set forth in this contract. The COR shall inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will use the Contractor’s work schedule or modified version thereof to record surveillance results. Results of the surveillance then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the Contractor a Corrective Action Report (CAR) and forward the CAR and the Contractor’s response to the CO. The Contractor shall respond to the CAR IAW instructions provided and return it to the CO within 10 calendar days of receipt.

3.4 Surveillance Methods.

3.4.1 Periodic Surveillances. This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s schedule. Periodic surveillances will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. The COR is afforded a daily check of the contractor’s performance.

Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the CO or COR within 24 hours.

Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO.

Failure to meet the performance threshold as outlined in the SS of these performance objectives in any combination for any two or more consecutive or non-consecutive months during a contract period shall require an immediate Progress Meeting with the MFT. All remedies shall be IAW FAR 52.212-4(a), Contract Terms and Conditions – Commercial Items, Inspection/Acceptance.

3.4.2 Customer Complaints. The COR will review and investigate all complaints received from Customers. The

COR shall be responsible for initially validating customer complaints. Complaints that are validated by the COR shall be documented on the customer complaint form. The complaint form will be forwarded to the Contractor for acknowledgement and review, and a copy will be sent to the CA. The CO shall make final determination of the customer complaint(s) in cases of disagreement with the COR and the Contractor.

If the Contractor exceeds the performance threshold of the Performance Objectives in any one month period, the CO may take action.

3.4.3 One Hundred Percent Inspection (If applicable to the Service Summary). This method requires the COR to review every occurrence. If the performance threshold is not attained for the performance objective, the CO may take action.

3.5 Periodic Progress Meetings. The CO, COR Supervisor, COR, and other government personnel from the MFT, and the Contractor shall meet at least annually to discuss the Contractor’s performance. The following topics shall be discussed: opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections against each performance objective observed, and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summary of unsatisfactory inspections and provide insight into any identified trends.

At these meetings, the CO will inform the Contractor of how the Government views the Contractor’s performance, and the Contractor will inform the Government of any on-going problems. The Contractor will also notify the CO, in writing, of any work being performed, if any, that the Contractor considers over and above the requirements of the contract. Appropriate action shall be taken to resolve any outstanding issues.

The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, a nd distributed to the functional area and the Contractor. Should the Contractor not concur with the minutes, the Contractor will provide a written notification to the CO identifying areas of non-concurrence for resolution. The COR will maintain the signed meeting minutes in the COR Binder.

4.1 Remedies for Unacceptable Performance.

4.1.1 IAW FAR Clause 52.246-4, Inspection of Services, if any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements at no increase in contract amount. This includes but is not limited to termination of Contractor personnel and recruitment of substitute personnel that are equally qualified within established timeframes. When the defects in services cannot be corrected by re-performance, the Government may:

4.1.1.1 Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and

4.1.1.2 Reduce the contract price to reflect the reduced value of the services performed. This may include a reduction in the number of paid hours to reflect the total non-performance period.

4.1.2 If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance is in conformity with contract requirements, the Government may:

4.1.2.1 By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service; or

4.1.2.2 Decrease the invoice as stated in the PWS related to performance; or

4.1.2.3 Terminate the contract.

5.1 CERTIFICATION/ACCEPTANCE OF SERVICES.

The Customer, either the COR or Resource Advisor (RA), will certify receipt of Contractor services via the Procurement Integrated Enterprise Environment (PIEE) website https://wawf.eb.mil. The certification will be accomplished in the Wide Area Work Flow (WAWF) program located on this website. Certification of services shall be accomplished on the first workday following the submission of the invoice by the Contractor to avoid payment of interest penalties.

6.1 PERFORMANCE MANAGEMENT. This section identifies the use of performance measurement information to effectively obtain a positive change in organizational culture, systems, and processes by helping to set agreed upon performance goals and sharing results of performance in pursuing those goals.

6.2 Market Research. On-going market research is conducted to ensure the contract requirements remain current with commercial standards, practices and industry performance evaluation methods.

6.3 COR Records Review. The CA will review the COR’s Electronic Binder semia nnually and the CORT Tool monthly to ensure completeness and to ensure the monthly surveillance is properly conducted and documented, and contractor performance is within acceptable levels. The annual review will be documented and acknowledged by the CO or QAPC. The Electronic COR Binder will contain the items located on the Table of Contents (TOC) provided by the QAPC. At a minimum, the binder will contain the following:

a) Contractor Quality Control Plan (QCP)

b) Quality Assurance Surveillance Plan (QASP)

c) Performance Work Statement (PWS)

d) Request for CORs, COR Nomination Letters, COR Designation Letters, and COR Termination Letters

e) COR training certificates, refresher certificates, and COR Supervisor Certificates for each COR (group by COR)

f) Correspondence between COR and Contractor and Correspondence to or from the CO/CA

g) COR Monthly Schedules

h) Records of Inspections, Surveillances, Schedules and the results

i) Progress Meeting Minutes – to include other meetings

j) Contract and all Modifications(in sequence, with most current mod on top)

k) Delivery/Task Orders (DO/TO) and all DO/TO Modifications (if a “D” type contract, sequentially, with the most current mod on top.

l) My Invoice and WAWF/iRAPT Documentation

m) All other documentation of actions taken by COR (PARs, CARs, Safety Issues, etc.)

n) Customer Complaints

o) Letters of Concern from CO (when applicable)

p) Contractor Performance Assessment and Reporting System (CPARS)

q) Past Documentation

6.4 Performance Feedback: The COR is advised to maintain/track a narrative summary of Contractor performance throughout the contract and retain it in their files. The COR will also keep the COR Supervisor informed of all performance assessments. This information is strictly a tool to support Contractor ratings in CPARS and provide a snapshot view of Contractor’s performance.

JAMES, KATHLEEN M GS-11 USAF AFGSC 5

CONS/PKP

2019-03-04 14:24:00 iRAPT no longer used & website is actually PIEE with the WAWF program on it.

JAMES, KATHLEEN M GS-11 USAF AFGSC 5

CONS/PKP

2019-03-04 14:25:00

File are to be electronic, paperless.

JAMES, KATHLEEN M GS-11 USAF AFGSC 5

CONS/PKP

2019-03-04 14:28:00

CORs are required to track the monies of the contract; therefore they need to review WAWF and My Invoice.

6.5

Performance Element

Description

Quality of Service Assess the Contractor’s conformance to contract requirements, specifications, and standards of good workmanship (e.g., commonly accepted technical, professional, environments, or safety health standards).

Schedule Assess the timeliness of the Contractor against the completion of the contract, task orders, milestones, delivery schedule, and administrative requirements (e.g., efforts that contribute to or affect the schedule variance).

Business Relations

Assess the integration and coordination of all activities needed to execute the contract, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the Contractor’s history of reasonable and cooperative behavior, customer satisfaction, timely award and management of subcontracts, and whether the Contractor met small/small disadvantaged and woman owned business participation goals.

Management of Key Personnel

Assess t he C o n tr a c to r ’ s p er f o r m a n ce in s e le c t i n g , retaining, supporting, and replacing (when necessary) key personnel.

6.6 Performance Ratings. Contractor ratings and criteria are described below:

Performance Rating

Criteria

Exceptional

Performance meets contractual requirements and exceeds many of the Government’s benefits. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Very Good

Performance meets contractual requirements and exceeds some of the Government benefits. The contractual performance element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were highly effective.

Satisfactory

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

Marginal

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

7.1 CONTRACTOR’S QUALITY CONTROL PLAN.

7.2 CONTRACTOR QUALITY CONTROL PLAN (QCP). The Contractor shall develop and maintain a QCP to ensure Integrated Solid Waste Management Services are performed IA commonly accepted commercial practices and services identified in this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. A written QCP shall be submitted to the Contracting Officer for review, feedback and approval. The plan shall be submitted no later than 10 days before the contract performance begins. The plan shall specifically address the Contractor’s strategy to provide quality workmanship, continual process improvement, and to correct deficiencies as required.

8.1 COMBATING TRAFFICKING IN PERSONS (CTIP): The COR will verify and monitor that the Contractor has policies and procedures in place to prohibit any activities on the part of contractor employees that support or promote trafficking in persons as part of ongoing surveillance or performance of contract services. The Contractor or the COR shall immediately bring to the attention of the CO any non-compliance with contract clause FAR 52.222-50, Combating Trafficking In Persons. Additional information on DoD’s efforts to combat trafficking in persons can be found at the following website: http://www.dodig.mil/Inspections/IPO/combatinghuman.htm and the DFARS Procedures, Guidance, and Information 222.17. This required training is available from the Defense Acquisition University (DAU) link, https://www.dau.mil/. The course is DoD002, Combatting Human Trafficking for DoD Acquisition Professionals.

Attachment 1

CUSTOMER COMPLAINT RECORD

DATE/TIME OF COMPLAINT

SOURCE OF COMPLAINT

ORGANIZATION BUILDING NUMBER INDIVIDUAL PHONE NUMBER

NATURE OF COMPLAINT

CONTRACT REFERENCE

VALIDATION / COR SIGNATURE

DATE/TIME CONTRACTOR INFORMED OF COMPLAINT

RESPONSE ACTION TAKEN BY CONTRACTOR

CONTRACTOR RECEIVED / VALIDATED BY SIGNATURE

Customer Complaint Record Template, Feb 05 (SAF/AQCP) COMPLAINANT – 1

Attachment 2

CORRECTIVE ACTION REPORT (CAR)

(If more space is needed, use reverse and identify by number)

1. CONTRACTOR 2. CONTRACT NUMBER 3. TYPE OF SERVICES

4. FUNCTIONAL AREA 5. SUSPENSE DATE 6. CONTROL NUMBER

7. DEFICIENCY MAJOR MINOR

FINDING:

FINDING IMPACT:

Please respond with a written corrective action plan that details the corrective action of the cited deficiency, the cause of the deficiency, and actions taken to prevent recurrence by Suspense Date in Block 5.

If date was not entered in Block 5, the contractor is not required to provide a response.

8. CONTRACTING OFFICER REPRESENTATIVE (COR)

TYPED NAME AND GRADE SIGNATURE AND DATE

9. ISSUING AUTHORITY

TYPED NAME AND GRADE SIGNATURE AND DATE

10. COR RESPONSE TO CONTRACTOR CORRECTIVE ACTION AND ACTION TAKEN TO PREVENT RECURRENCE

11. COR DETERMINATION

ACCEPTED REJECTED

12. CLOSE DATE

Corrective Action Report (CAR) Template, Feb 05 (SAF/AQCP)

Attachment 2

CORRECTIVE ACTION REPORT (CAR)

Yes

PERFORMANCE ASSESSMENT REPORT (Attachment 3)

Monthly Surveillance for (MMM/YY)

Contract: ISWM Services Contract #:

Delivery Order/Task/Order (TO/DO) #: Current Modification #:

CO:

COR:

COR Supervisor:

CA:

COR:

1. Are the correct individuals assigned to the COR? If not, update immediately? Yes No

Contracting Officer (CO) If no, who should it be?

Contract Administrator (CA) If no, who should it be?

Contracting Officer Representative (COR) Supervisor If no, who should it be?

2. Was the Schedule provided to the Contract Administrator (CA) within the 7 days prior to reporting period in accordance with (IAW) Performance Work Statement (PWS), Para 3.1.1? Yes No

3. Was the Schedule uploaded into the CORT Tool? Yes No

4. Was the previous Monthly Report uploaded into the CORT Tool?

Below are the Service Summary (SS) Items located in the PWS, Para 3.0:

{SS-1}

Contractor complied with Performance Schedule IAW PWS, Para 1.1? No

Was there more than 1 valid Customer Complaint per item type per month? No

How many complaints for this objective? . Please attach all Customer Complaint(s).

Was Re-performance required for any of the tasks? Yes No

If Yes, state the Contractor Employee’s name who had to re-perform?

COR Additional Comments:

{SS-2}~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did the Contractor comply with disposing SW IAW PWS, Para 1.3? Yes No

Were there any valid Customer Complaints per item type per month? Yes No

How many complaints for this objective? . Please attach all Customer Complaint(s).

{SS-3}~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Contractor complied with equipment/trucks/containers IAW PWS, Para 1.4? Yes No

Yes No

Was there more than 1 valid Customer Complaint per item type per month?

How many complaints for this objective? . (Attach all Customer Complaint(s))

{SS-4}~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did the Contractor comply with unscheduled collections IAW PWS, Para 1.1.3.1? Yes No

Were there any valid Customer Complaints per item type per month?

How many total complaints? . Please attach all Customer Complaint(s).

{SS-5}~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did the Contractor provide reports and records IAW PWS, Para 1.5? No

{SS-6}~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did the Contractor collect/market/account for recyclables IAW PWS, Para 1.2? Yes No

Were any corrections required? Yes No If

Any additional problems and/or concerns?

Contracting Officer Representative (Digital signature required)

SAF/AQCPTemplate I 29 Jul 2014 Page I of 2

Attachment 4

Nomination of Contracting Officer's Representative

DEPARTMENT OF THE AIR FORCE

Date: [ click and select I

MEMORANDUM FOR: [ Contracting Officer I

SUBJECT: Nomination of Contracting Officer's Representative for I Enter Contract Number if awarded or Purchase

Request/Solicitation Number l

Reference: Procurement package for the acquisition of [Service or Construction Project] in support of [Using Activity).

1. This office has a Type A requirement for [Describe service or construction project being procured in slightly more detail] . A procurement package for this acquisition [will be/has been] forwarded to your office. The requirements of the Performance Work Statement (PWS) included in the procurement package are such that the appointment of a Contracting Officer's Representative (COR) is required. I therefore nominate Mr./Ms. [Insert name) to serve as COR for the proposed contract.

2. Nominee Contact information.

Name;

Address:

Phone/ Fax:

E-mail:

[Activity, Office Symbol, Street Address, and Building Number]

3. Mr./Ms. [Insert name] has [Insert number of months/years] experience as a COR, and has the following technical experience:

[insert technical experience]

4. Mr./Ms. [Insert name] has successfully completed (or will complete) the following courses/training:

Course /Training Actual

Completion Estimated

Completion

DAU CLC 106, COR with a Mission Focus [click & select] [click & select]

DAU CLC 222, COROnline Training N/A N/A

DAU CLC 206, CORs in a Contingency Environment (if applicable) N/A N/A

DAU CLM 003 Overview of Acquisition Ethics [click& select] [click & select]

DoD 5500.7-R Joint Ethics Regulation (review and understanding) No Certificate [click & select]

CORInitial Training withQuality Assurance Program Coordinator (QAPC) [click& select] [click & select]

Contract Specific Training withContract Administrator (CA) [click & select] [click & select]

Combating Trafficking in Persons(CTIP) in ADLS [click & select] [click & select]

SAF/AQCPTemplate I 29 Jul 2014 Page 2 of 2

Nomination of Contracting Officer's Representative

Contractor Performance Assessment Reporting Systems (CPARS) Webinar [click & select] [click & select] lnoice Receipt Acceptanceand Property Transfer(iRAPT)Overview Training [click & select] [click & select] iRAPTInspector Training (if required) [click & select] [click & select] iRAPT Acceptor Training (if required) [click & select] [click & select]

CORT Tool Overview Lesson Training [click & select] [click & select]

CORT Tool CORand COR NomineeLesson Training [click & select] [click& select]

System Authorization AccessRequest (SAAR)Completed, Signed & submitted Automated in CORTTool

OGE 450,Confidential Financial Disclosure Report Complete & Submit to Legal [click & select] [click & select]

EthicsTraining in ADLS [click & select] [click & select]

IWG■MF 1&dHM¥ꞏG

5. Mr./Ms. [Insert name] will beafforded necessary resources (time, supplies, equipment, opportunity) to perform the designated COR duties.

6. In accordance with OUSD (AT&L) Memo, dated 29 Mar 2010, "DoD Standard for Certification of Contacting Officer's Representativesfor Services Acquisitions", I affirm that Mr./Ms. [Insert name) is qualified and technically competent to perform COR duties and will be able to perform Type A work/requirement competencies identified in the memo.

7. I affirm that Mr./Ms. [Insert Name] understands the importance of performance of the designated functions.

8. I affirm that Mr./Ms. [Insert name] has no personal conflicts of interest for performance of the duties/ responsibilities to be delegated.

9. I affirm that Mr./Ms. [Insert name]'s performance of the designated COR functions will be addressed as part of the individual's performance assessments. As the COR Supervisor, I will solicit input on performance of COR duties from the Contracting Officer.

10. If you have any questions or concerns, please contact me (CORSupervisor) at the phone number or e-mail address below.

Date CORNominee Signature

[Type Name]

[click & select] [ TypeOffice Symbol, Phone Number l

I TypeE-mail Addressl

Date COR Supervisor Signature

[Type Name]

[click & select] [ TypeOffice Symbol, Phone Number l

[ TypeE-mail Address]

7. Standards of Conduct and Conflict of Interests. You are reminded that Government employment, as a public trust, requires that DoD personnel place loyalty to country, ethical principles, and law above private gain and other interests. You must comply with DOD 5500.7-R, Joint Ethics Regulation. As a COR, you are directed to read and familiarize yourself with FAR 3.2, Contractor Gratuities to Government Personnel, to ensure that, in carrying out your responsibilities in your official capacity, you avoid any action which might result in, or reasonably be expected to create the appearance of, conduct prejudicial to the Government. You will not allow yourself to be placed in a position in which a conflict of interest might arise or might justifiably be suspected. You are reminded that throughout the Federal Acquisition Regulation and Defense Federal Acquisition Regulation Supplement there is direction relating to gratuities, and it applies not only to you but also to members of your family. You are cautioned that if you violate any of the Standards of Conduct, you will be subject to the full range of statutory and regulatory sanctions, and may be personally and financially liable for unauthorized acts.

8. You are required to acknowledge receipt of this appointment letter and return the original to the Contracting Officer for retention in the contract file. Please make certain that you retain a copy of this letter for your official COR files. Should you have any questions regarding this letter of appointment, please contact the Contracting Officer identified below.

9. If you have any questions regarding the COR roles/responsibilities described herein, contact the contracting officer below, or your supervisor. If you have problems gaining access to (or navigating) the COR Tool, contact the cognizant Department Administrator (DA) or Quality Assurance Program Coordinator (QAPC).

DA: Mrs. Kathleen M.James, Comm: 701-723-2892 or DSN: 453-2892, kathleen.james.l@us.af.mil

QAPC: Mrs. Kathleen M. James, Comm: 701-723-2892 or DSN: 453-2892, kathleen.james.l@us.af.mil

Date Contracting Officer Signature

[ Type Name J

[click & select] [ Type Office Symbol, Phone Number ]

[ Type E-mail Address]

COR ACKNOWLEDGEMENT

I acknowledge receipt of my COR appointment. I have received and understand the assigned duties and responsibilities. I certify that I have no personal or other conflict of interest with regard to this appointment, and that I meet the qualification requirements.

{ Hide Acknowledgement

Date

[click & select]

Contracting Officer's Representative (COR) [ Type Name] [ Type Office Symbol, Phone Number ]

Signature

Date COR Supervisor (not optional) Signature

[ Type Name]

[click & select) [ Type Office Symbol, Phone Number ]

Date

[click & select]

Contractor Representative [ Type Name] [ Type Company ] [ Type Phone Number]

Attachment 5

I INSERT organizationI I INSERTlocationI

[click & select date]

MEMORANDUM FOR: [ INSERT COR by name and position. ]

SUBJECT: Designation of Contracting Officer's Representative

References: (a) FAR l.602-2(d)

(b) DFARS 201.602-2

(c) AFFARS MP 5301.602-2(d)

(d) DoDI 5000.72

1. Pursuant to reference (a) you are designated as the Contracting Officer's Representative (COR) for the administration of the following contract/order:

Contractor:

Contract Number:

order Number (if applicable):

Date of Award:

For: [ Insert description of items/supplies/services. ]

Contract Period of Performance: [ Insert Base and All Option periods. ]

2. You will serve as the COR throughout the period of performance of this contract unless this appointment is terminated. Your performance and contributions as the COR will be reported to your immediate supervisor as part of your official performance review. Also, if checked, the following requirements apply:

D You will be a Departmental Accountable Official (DAO).

[8J You must file an OGE Form 450.

D You will need to establish an account in the Synchronized Predeployment and Operational Tracker

(SPOT).

[8J You will need to establish an account and update information in the Enterprise-wide Contractor Manpower Reporting Application (eCMRA) database.

[8J You will be an Assessing Official providing inputs in the annual Contractor Performance Assessment Reporting System (CPARS).

As the COR, you must prepare Memorandums for the Record (MFR) of all meetings, trips, and telephone conversations relating to this contract/order. Each MFR, other similar records, and all other correspondence relating to this contract/order must cite the contract number/order number. A copy of all documentation and correspondence must be furnished to the Contracting Officer (CO) and others at the CO's discretion. In addition, you must protect contractor proprietary data and business sensitive information (see FAR 3.104).

3. You must NOT:

a. Redelegate, redesignate, or transfer your COR authority.

b. Take any actions that would commit or change the contract/order price, quantity, quality, schedule/delivery, scope of work, place of performance, or any other term or condition of the existing contract.

c. Direct or redirect any contract/order action. This can only be done by the Contracting Officer.

d. Advise the contractor HOW to perform but rather WHAT is required in the contract/order.

Attachment 6

MEMORANDUM FOR:

I INSERT organization I I INSERT location I

[click & select date]

SUBJECT: Termination/Revocation of Contracting Officer's Representative Designation

References:

(a) Designation of Contracting Officer's Representative Memo, [date]

(b) Contract Number: xxx

(c) Contract Number: xxx

1. You are hereby notified that your designation as the Contracting Officer's Representative (COR) in administration of the subject contract(s) is hereby terminated. This termination of your COR responsibilities is effective on the date indicated in paragraph 3. Upon that date, you must transfer all records to either the Contracting Officer or successor COR, if there is one, or provide them with the closeout files if the contract is complete.

2. Reason for termination/revocation: [ insert text ]

3. Effective date of termination: [click & select date]

4. Request you sign the acknowledgement below and e-mail it to me no later than: [click & select date]

5. Any questions regarding the above may be directed to me.

Date Contracting Officer Signature

[ Type Name l

COR ACKNOWLEDGEMENT

I acknowledge receipt of my COR termination. All records will be transferred to either the successor COR, if there is one, or prepared for closeout files if the contract is complete.

Date Contracting Officer's Representative Signature [ Type Name l

COR SUPERVISOR ACKNOWLEDGEMENT

Date COR Supervisor

[ Type Name l [ Type Office Symbol, Phone Number ]

COR Training Requirements

All CORs must take at a minimum courses/trainings listed below prior to be being approved by their COR Supervisor and Designated by their Contracting Officer (CO). When possible screenshots and/or instructions will be provided by the QAPC.

All COR Supervisors at a minimum must take the courses with asterisks.

As each is completed, the training certificate MUST be uploaded into the CORT Tool and emailed to the Quality Assurance Program Coordinator (QAPC). Do not wait until all training has been completed.

The frequency of trainings is listed as one-time, annual, or tri-annual (every three years).

List of COR Trainings

Initial COR Training - Completed with QAPC Contract Specific Training - Completed with Contract Administrator (CA) JAM Training - Online https://wawf.eb.mil SPM Training - Online https://wawf.eb.mil WAWF Overview Training - Online https://wawf.eb.mil WAWF Acceptor Training - Online https://wawf.eb.mil WAWF Inspector Training - Online https://wawf.eb.mil CLC106 (tri-annually) - Online DAU https://www.atrrs.army.mil/channels/acqnow/ CLM003 (annually) - Online DAU https://www.atrrs.army.mil/channels/acqnow/ DoD002 (annually) - Online DAU https://www.atrrs.army.mil/channels/acqnow/ CPARS - Online https://www.cpars.gov Ethics (annually) - Online in ADLS https://golearn.adls.af.mil/login.aspx OGE Form 450 (annually) - Complete with Legal Seven Steps to PBSA Review only http://acquisition.gov/comp/seven_steps/home.html Joint Ethic Regulation Review only https://dap.dau.mil/policy/Documents/Policy/gov.ctr.relationship.doc

FYSA Cyber Awareness Training Date is required and must be manually updated by the COR Annually