Attachment 2 - Past Performance Questionnaire August 2020.docx

DOCX document 59 KB Posted

Attached to
Canine Explosive Scent Kits
Solicitation number
70RFP325QE3000018
Issued by

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This document is a Past Performance Questionnaire from the U.S. Department of Homeland Security Federal Protective Service for a solicitation (70RFP325QE3000018) seeking references and performance evaluations for a contractor providing Canine Explosive Scent Kits. The solicitation involves delivering these kits to multiple locations across the United States, including cities in VA, GA, TX, CO, CA, WA, AK, MA, NY, PA, IL, MO, and Puerto Rico.

The questionnaire is designed to gather detailed feedback from previous clients about a contractor's performance, focusing on key areas such as hazardous materials training consistency, documentation management, problem identification and resolution, quality control, supervision effectiveness, and overall service quality. The document provides a structured template for past clients to rate the contractor's performance across eight specific evaluation criteria, with options to categorize the contractor's performance as highly acceptable, acceptable, or unacceptable.

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U.S. Department of Homeland Security Federal Protective Service 701 Market Street Philadelphia, PA 19106

U.S. Department of Homeland Security Federal Protective Service 701 Market Street Philadelphia, PA 19106

ATTACHMENT 2

PAST PERFORMANCE QUESTIONNAIRE

Solicitation: 70RFP325QE3000018

NAME OF CONTRACTOR REQUESTING THE REFERENCE: __________________

The purpose of this questionnaire is to obtain information regarding the quality of the above named Contractor’s past performance relative to a contract, completed or in progress, at your company/agency. The Federal Protective Service is requiring Annual Canine Explosive Scent Kits at the following location:

City
State
Zip
Alexandria
VA
22312
Alexandria
VA
22312
Atlanta
GA
30302
Grand Prairie
TX
75050
Denver
CO
80225
Los Angeles
CA
90012
Seattle
WA
98174
Anchorage
AK
99501
City
State
Zip
Boston
MA
02203
New York
NY
10278
Philadelphia
PA
19106
Chicago
IL
60604
Kansas City
MO
64106
San Juan
PR
00918

We would greatly appreciate your input regarding the quality of the Contractor’s past performance.

Handwritten responses are sufficient. It is requested that the individual(s) responsible for the administrative oversight of the project (e.g. security specialist, COR, COTR, etc.) respond to this questionnaire. More than one copy of the questionnaire may be submitted if responses from more than one individual are appropriate.

Upon completion of the survey, please email to Steven.Abbeyii@fps.dhs.gov . If you have any questions, please call Steven Abbey at 267-942-0039. We appreciate your efforts on our behalf.

CONTRACT NO. OR PROJECT TITLE: _____________________________________

PERIOD OF PERFORMANCE TO

INCLUDE ALL OPTION PERIODS:_________________________________________

TOTAL PROJECT VALUE TO

INCLUDE ALL OPTION PERIODS: _________________________________________

Please provide a brief description of the scope of this project so that we can determine any similarities to this contract:

QUESTIONS

PERFORMANCE:

Please provide your comments on the Contractor’s performance in the following areas:

1. How consistent is the Contractor in providing required training for Hazmat procedures?

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

2. How consistent is the Contractor in providing collection and recycling of lead

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

3. How consistent is the Contractor in keeping training records, certifications, and related documentation complete, accurate, and current?

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

4. How effective is the Contractor in identifying potential problems and resolving them on his own?

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

5. Discuss the Contractor’s quality control of the project.

Comments: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

6. Discuss the Contactor’s ability to provide the level of supervision sufficient to ensure effective performance over the course of the Contract.

Comments:

7. If you had a choice, would you hire this Contractor again? Why or why not?

8. In summary, would you describe the quality of the Contractor's services and overall performance as:

a. _____Highly Acceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is substantially less than the level expected from a competent vendor.
b. _____Acceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is no more than the level expected from a competent vendor.
c. _____Unacceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is greater than the level normally expected from a competent vendor.
Your Name:______________________________
Your Position:______________________________
Company:______________________________
Telephone No:______________________________
Fax:______________________________
E-mail address:______________________________

August 2020 Version image1.png

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