Attachment 2 BCTE TO 0001 PWS.pdf
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- W900KK-23-R-0009RFP
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Performance Work Statement (PWS)
For
Battle Command Training Equipment (BCTE)
Task Order 0001 V1
Prepared by:
United States Army
Program Executive Office Simulation, Training and Instrumentation (PEO STRI)
24 Mar 2023
Controlled By: PM SE
CUI Categories: CUI/SP-Procurement
Distribution/Dissemination Control: FEDCON POC: Mr. Bruce VanRemortel, PH: 407-455-2651
Distribution C. Distribution authorized to U.S. Government agencies and their contractors only, due to vulnerability information, effective 30 November 2018. Other request for this document shall be referred to U.S. Army PEO STRI, ATTN: SFAE-
STRI-SE-CSS, 12211 Science Drive Orlando, FL 32826-3276
DESTRUCTION NOTICE – For classified documents, follow the procedures in 32 CFR, part 117, National Industrial Security Procedure Operating Manual, or DoDM 5200.01 vol3 change3 Information Security Program: Protection of Classified Information. For unclassified Technical Documents, destroy by any method that will prevent disclosure of the contents or reconstruction of the document.
Table of Contents _Toc120538318
1. General
1.1. Scope
1.2. Period of Performance
2. Security Requirements
2.1. Physical Security
3. Post Award Conference/Periodic Progress Meetings
4. Identification of Contractor Employees
5. Contractor Travel
6. Transition - Phase In
7. Safety
8. Requirements
8.1. Program Management
8.1.1. Integrated Master Schedule (IMS) and Integrated master Plan (IMP)
8.1.2. Management Reviews
8.1.3. Contractor Manpower Reporting
8.1.4. Subcontractor Management
8.1.5. Integrated Product Teams (IPT)
8.1.6. Technical Reviews
8.1.7. Configuration Management (CM)
8.1.8. Risk Management
8.1.9. Anti-Terrorism (AT) Level 1 Training
8.1.10. Contractor Requiring Common Access Card (CAC)
8.1.11. Access to DoD Facilities or Installations
8.1.12. Anti-Terrorism Awareness Training for Contractor Personnel Traveling Overseas
8.1.13. Army Training Certification Tracking System (ATCTS) Registration
8.1.14. Operations Security (OPSEC)
8.1.15. Information Assurance (IA) Training and Certification
8.1.16. Performance or Delivery in a Foreign Country
8.1.17. Threat Awareness Reporting Training (TARP)
9. Procurement and Installation Support Services
9.1. BCTC-ES Refresh
9.2. CBCSE Refresh
10. Delivery of COTS products
11. Hardware and Software Integration
12. RWIS Support …………………………………………………………………………………………14
12.1 Video Teleconference Support........……………………………………………………..………..14
13. Warranty Purchases
14. COTS Manuals
15. Packaging, Handling, Storage and Transportation (PHS&T)
16. Site Damage/Repairs
17. Equipment Failure Notification
18. Software Licenses
19. Installation Tools and Test Equipment
20. End to End Integration
21. Close Out of sites
22. Customer Support
23. Electronic Security Systems (ESS)
24. Web Portal
25. References……………………………………………………………………………………………..19
26. Technical Exhibit Listing/Addendums
26.1. Technical Exhibit – Required Document Delivery List
26.2. Addendum 1: MTC Size and Example Equipment
26.3. Addendum 2: MCA/MTC Cybersecurity Equipment/Software List
26.4. Addendum 3: CBCSE Specifications
26.5. Addendum 4: JLCCTC System Diagrams
47035
Submitted by:
Digitally signed by
STACY.ANGELA.S.1362217152
.S.1362217152 Date: 2022.08.11 13:20:31 -04'00'
Angela S. Stacy Assistant Program Manager, BCTC-ES
PEO-STRI
VANREMORTEL.B Digitally signed by
RUCE.J.117147035 VANREMORTEL.BRUCE.J.1171
4 Date: 2022.08.12 14:08:39 -04'00'
Bruce J. Vanremortel Assistant Program Manager, CBCSE
Reviewed By:
POWELL.MICHAEL Digitally signed by
.THOMAS.1033983
POWELL.MICHAEL.THOMAS.10
33983669
Date: 2022.09.15 13:03:20 -04'00'
Michael T. Powell Product Director Constructive Simulation Support
Notice of Revisions and Changes
Revision Number
Date Log of Changes Made and Description of Reason Changes
Sections Affected
1.0 11.15.22 Initial IDIQ PWS TO 0001 All
2.0 2.6.23 Contractor comments to Draft Solicitation
All
3.0 3.24.23 SRB Comments All
STACY.ANGELA
PERFORMANCE WORK STATEMENT (PWS)
1. General This is a non-personal services contract and this PWS defines the effort required to maintain and provide Program Management (PM), engineering support services, logistics, procurement of Commercial-Off-The-Shelf (COTS) Information Technology (IT) hardware and software licensing, furniture, audiovisual and video teleconference equipment, installation services, and Electronic Security Systems (ESS) in support of the Battle Command Training Equipment (BCTE) mission to provide training enablers for training locations and new Military Construction, Army (MCA) projects. This effort consolidates two
(2) supporting programs within Product Directorate Construction Simulation Support (PD CSS) that fall under Project Management Office Synthetic Environment (PM SE): Common Battle Command Simulation Equipment (CBCSE) and Battle Command Training Capability
– Equipment Support (BCTC-ES). The Government shall not exercise any supervision or control over prime Contractor employees or subcontractor employees. In addition, the subcontractors shall be accountable solely to the prime Contractor who, in turn, is responsible to the Government.
1.1. Scope
The Contractor shall provide the program management oversight with management staff, material and financial resources, and technical expertise to perform all the tasks included in this task at various locations in the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as defined in this Performance Work Statement (PWS). Contractor shall manage the total work effort associated with all services required herein to assure full and timely completion of these services. All the requirements set forth in the base contract are applicable to this PWS. If any conflicts between this PWS and the Base Contract are found, the Base Contract PWS takes priority.
1.2. Requirements
The requirements for this contract include: Phase-in activities from current contract with incumbent Contractor to the new contract with the new contractor; program management;
fielding upgrades to identified sites section 9 of this PWS; PDSS activities, Help Desk Support for all sites; Site support and Exercise support activities; Technology Refresh (5 year cycle, 3 sites/year); and Web Portal support. These efforts will be concurrent activities that will require continued production and fielding/upgrades of the CBCSE and BCTC-ES efforts to the sites.
1.3. Period of Performance
The period of performance (PoP) for this Task Order (TO) 0001 is 12 months. The actual start date shall be based on the contract award.
2. Security Requirements
2.1. Physical Security
The contractor shall safeguard classified information and meet the security requirements identified in the DD Form 254 and 32 CFR part 117. The contractor shall enforce these safeguards throughout the life of the contract and all PWS activities.
2.1.1. The contractor shall comply with applicable on-site security regulations when at a U.S. Army facility related to facility access and building access.
2.1.2. The contractor shall follow security policy, procedures, and requirements for classified information provided in 32 CFR part 117.
2.1.3. The contractor shall enforce these safeguards throughout the life of the contract including the development, delivery, support phases, and the disposition and storage of controlled unclassified information at contract completion.
2.1.4. The contractor shall comply with the requirements of Contract Security Classification Specification (DD FORM 254). In addition, the contractor is restricted by terms of the contract from releasing information outside the Government and may release information inside the Government only on a need-to-know basis. It is the contractor's responsibility to obtain verification from the Cognizant Security Office of the recipient’s facility clearance, storage, and safeguarding capability prior to actual release of any sensitive information/material.
2.1.5. The contractor shall ensure that personnel possess the required personal security clearance (PLC) prior to granting access to classified information.
Personnel SECRET and Top Secret/Sensitive Compartmented Information clearance requirements will be specified by DD Form 254 as work requires.
2.1.6. The contractor shall comply with all security procedures provided in AR 380-5, AR 25-2, AR 380-67, AR 380-28, and all other security directives in effect within the Government facilities which are applicable to work conducted during the performance of the contract.
2.1.7. In accordance with AR 530-1, Operations Security (OPSEC), new contractor employees must complete Level 1 OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.
2.1.8. In accordance with AR 381-12, the contractor shall comply with Threat Awareness and Reporting Program (TARP) requirements in their initial and refresher training.
2.1.9. Personnel Security – Physical Access To And Working On DoD installations
Contractor personnel and associated subcontractor personnel shall obtain a Common Access Card (CAC) for admission to DoD installations, facilities, buildings, controlled spaces, and access to Government information systems. All contractor personnel and associated subcontractor personnel that are not eligible for CAC shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.
2.1.10. Contractor Employees Require Access To Government Information Systems
All contractor and associated sub-contractor’s employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter. This registration shall be completed within 60 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 90 calendar days after contract award.
2.1.11. Handling Or Access To Classified Information
All contractor employees and associated sub-contractor employees shall comply with FAR 52.204-2, Security Requirements. The contractor shall comply with— (1) The Security Agreement (DD Form 441), including the 32 CFR part 117, National Industrial Security Program Operating Manual The contractor shall comply with all safeguarding of classified information requirements per DFARS clause 204.73 (December 28, 2017) for the safeguarding and control of cyber incident reports.
https://www.acq.osd.mil/dpap/dars/dfars/html/current/204_73.htm
The contractor shall comply with FAR 52.204-2 “Security Requirements”. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret”. The Contractor shall comply with (1) Security Agreement (DoD Form 441), including the 32 CFR part 117 NISPOM Rule.
The Contractor shall process clearances to the level required to ensure that all contractor personnel have the proper clearance(s) to perform the requirements of the PWS.
3. Post Award Conference/Periodic Progress Meetings
The Contractor shall attend any Post Award Conferences convened by the contracting activity IAW Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officer Representative (COR) and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems being experienced. Appropriate action shall be taken to resolve outstanding issues.
4. Identification of Contractor Employees https://www.acq.osd.mil/dpap/dars/dfars/html/current/204_73.htm
All Contractor personnel attending meetings or working in other situations where their Contractor status is not obvious to third parties shall be required to identify themselves as Contractors to avoid creating an impression that they are Government officials. The Contractor shall be responsible for obtaining required identification cards, tags and badges for personnel working on Government premises IAW DoDI 1000.13.
5. Contractor Travel The Contractor shall be required to travel to both CONUS and OCONUS MTC locations identified in PWS Addendum 1, BCTE Fielding Locations and PEO STRI during the performance of this contract to attend meetings, for site surveys, for installation services and on-site training services. Contractor shall be authorized travel expenses IAW the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. For JLCCTC CBCSE site installs, the contractor will ensure two complete installation teams are available for simultaneous installation activities at two geographically separated locations to expedite fielding requirements.
6. Transition - Phase In
The Contractor shall provide a transition phase-in strategy with the Contractor’s proposal that addresses all work efforts identified in this PWS. The Contractor shall hire, train and be able to provide services to meet the requirements of the contract no-later-than sixty (60) calendar days after contract award. The Contractor shall perform phase-in activities in conjunction with the previous Contractor and the Government to include the following:
a) Transition planning
b) Training of personnel
c) Property inventory
d) Property accountability
e) Property transfer
f) Data inventory
g) Data accountability
h) Data transfer
7. Safety
The Contractor shall maintain compliance with current Federal, State and Local Occupational Safety and Health Administration requirements as defined by the country in which services are being provided.
8. Requirements
8.1. Program Management
The Contractor shall provide the overall management and administrative effort necessary to ensure the requirements of this contract are accomplished. The Contractor shall use an integrated project management approach for the overall management and execution of this contract. The Contractor shall provide a management structure which supports providing training enablers to an installation to facilitate home station training for the U.S.
Army. The Contractor shall provide key personnel, staff and team members with required skills and experience in design, procurement, and installation services for furniture, audiovisual, video teleconference, networking infrastructure capability and ancillary equipment. The Contractor shall provide an organizational structure which supports a working relationship with stakeholders and the ability to manage multiple task orders and simultaneous fielding activities. The Contractor shall track program progress utilizing metrics. The Contractor shall manage the program throughout the life cycle of the program.
The Contractor shall facilitate Government insight into contract activities.
8.1.1. Integrated Master Schedule (IMS) and Integrated master Plan (IMP)
The Contractor shall develop, implement, manage, update, and maintain the contract IMS/IMP. All contract schedule information delivered or presented at Program Management Reviews (PMR) shall originate from the IMS/IMP. The IMS/IMP shall contain all critical tasks and milestones, including any predecessors and successors tasks and their dependencies. The IMS shall address total program activities including task performed by Subcontractors. The tasks activities time and progress data shall be updated to reflect accomplished activities and any changes in activity time estimates. The Contractor shall conduct critical path analysis of the tasks and identify problem areas and corrective actions required to eliminate or reduce schedule impacts.
A005 & A006 (DI-MGMT-81861C) CBCSE/BCTC-ES Integrated Program Management Data and Analysis Report (IPMDAR)
8.1.2. Management Reviews
The Contractor shall conduct Program Management Reviews (PMR), at the request of the Government (e.g.; quarterly), with Government personnel at the Contractor’s facility, develop the agenda and provide minutes within five workdays of the conclusion of the review. The PMR shall provide a program overview (cost, schedule, and performance) and a detailed discussion of pre-selected topics, including action items and status from previous reviews and risk management topics. The Contractor shall conduct In Progress Reviews (IPR) prior to each delivery to coordinate with the Government, including BCTE site personnel receiving the delivery, to establish and manage site deployment plans. The Contractor shall provide IPR minutes within five (5) workdays of the conclusion of the IPR.
The Contractor shall develop and deliver a Progress Report at each PMR.
A001 (DI-MGMT-81904) Contractor’s Progress Status Management Report (CPSMR) (DI-ADMN-81250C) Conference Minutes/Meeting Minutes
8.1.3. Contractor Manpower Reporting
The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://cmra.army.mil.
8.1.4. Subcontractor Management
The Contractor shall manage and have agreements with Subcontractors and Partners as required. Contractor shall integrate Subcontractors and Partners into program Integrated Product Teams (IPT). The Contractor shall ensure the requirements of this contract are applied to all Subcontracts and Associate contracts.
8.1.5. Integrated Product Teams (IPT)
Contractor shall implement and maintain an IPT structure for the duration of the contract.
The IPT structure shall bring together functions that have a stake in the performance of a product or process. The IPT shall make recommendations for decisions affecting that product or process (e.g., requirements analysis, market research, design, integration, evaluation, and peer reviews). Each IPT shall consist of Government and Contractor personnel and have Government and Contractor co-chairs. The Contractor shall define and document composition, structure, roles, and responsibilities of each IPT. With Government input, each IPT shall develop a governing charter and maintain a membership list. Each IPT shall be empowered to make critical life cycle decision recommendations regarding each product or process within their assigned areas in compliance with their defined charter authority. Each IPT shall prepare a conference agenda, maintain minutes, and provide to the Government.
8.1.6. Technical Reviews
The Contractor shall conduct and participate in technical reviews for the purpose of assessing COTS products availability and maintainability. The reviews at a minimum shall include a discussion on the DoD Unified Capabilities (UC) Approved Products List (APL) status for COTS products, results of trade-off analysis for COTS products nearing end-of-life (EOL) and/or end-of-support (EOS) and replacement recommendations for next generation of COTS products to meet the BCTE mission requirements. Use of APL equipment is required unless a waiver to use non-APL equipment is approved by appropriate cybersecurity offices.
(DI-MISC-80711A) CBCSE Scientific and Technical Reports
8.1.7. Configuration Management (CM)
Configuration Management (CM) addresses the tracking of all associated data relative to COTS products procurement, deployment, and DoD Unified Capabilities Approved Products List (UC APL) status.
8.1.7.1. The Contractor shall establish and follow internal/industry best practices for CM processes. The Contractor shall obtain and keep a copy of all signed DD Form 250, Material Inspection and Receiving Report, for all equipment delivered to an MTC or JCCLTC site. The DD Form 250 information shall be available from within the Contractor’s CM system. The Contractor’s CM system shall track the procurement and deployment of COTS products. Contractor’s CM system shall track COTS products status on the DoD UC
APL.
COTS hardware CM will include at a minimum the following per deployment and item:
a) Item Nomenclature
b) Item Model
c) Item Serial Number
d) Item specifications (Central Processing unit (CPU) quantity, CPU Speed, random access memory, hard disk drive)
e) Item Warranty information (including coverage, duration, transferability, and method of execution)
f) Fielded location
g) Deployment trail (i.e., ship date, receive date, DD250 signature chain)
h) COTS products delivered under the prior Constructive Training System contract
8.1.7.2. The Contractor shall maintain CM of all contractors supplied COTS software licenses. COTS software Licensing CM will include at a minimum the following per deployment and item:
a) Location (site), machine and/or person license is assigned
b) License Key data
c) License expiration date
d) Renewal cycles
e) Maintenance/version release cycles
f) Version fielded
The Contractor shall, upon request by the Government, provide access within one working day to CM data related to BCTE procured COTS products and a CM report. The Contractor shall aid the Government in accessing CM data.
8.1.8. Risk Management
The Contractor shall prepare, implement, and maintain a risk management process that includes identification, analysis, mitigation planning, mitigation plan implementation and tracking of risks, issues and opportunities, using the Department of Defense Risk, Issue, and Opportunity Management Guide for Defense Acquisition Programs as a guide, for management of technical, programmatic, business and cyber risks. The Contractor shall develop and implement cybersecurity risk management, which will include security safeguards. The cybersecurity risk management will be based on current DOD and government standards, including the NIST Risk Management Framework (RMF). These safeguards shall include but are not limited to local policy and guidance, identifies threats, problems, and requirements, and adequately plan for the required resources. The Contractor’s risk management process shall measure future uncertainties in achieving program goals within defined cost, schedule, and performance constraints. The cybersecurity risk shall be addressed across the risk management process and can be addressed in multiple areas.
8.1.8.1. The Contractor shall develop, submit, and maintain a Risk Management Plan to document Risk Management procedures and processes. The Contractor shall execute Risk Management in accordance with (IAW) their Risk Management Plan.
8.1.8.2. The Contractor shall:
a) Identify and document moderate and high-risk items for each risk assessment area.
b) Identify and implement risk-handling approaches and track over time each moderate and high-risk item to closure.
c) Develop risk tree with risk triggers and mitigation paths for each high-risk item.
d) Document risk issues that have been successfully resolved and schedule each open item into the program IMS.
e) Develop and deliver to the Government mitigation plans to identify the recommended critical path for contract completion and the appropriate risk handling approach to lower the level of uncertainty identified.
B005 & B006 (DI-MGMT-81808) CBCSE/BCTC-ES Contractor’s Risk Management Plan
8.1.9. Anti-Terrorism (AT) Level 1 Training
All Contractor employees, to include Subcontractor employees, requiring access to Army installations, facilities, and/or controlled access areas shall complete AT Level 1 awareness training in accordance with AR 381-12 within 90 calendar days of contract start date or effective date of incorporation of this requirement into the contract whichever is applicable, then annually thereafter for the life of the contract. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR, or the Contracting Officer if a COR is not assigned, within ninety
(90) calendar days after completion of training by all employees and subcontractor personnel. AT Level 1 awareness training is available at the following website:
https://jkodirect.jten.mil.
8.1.10. Contractor Requiring Common Access Card (CAC)
Contractor and all associated Subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or
Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force requirements change (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy, the Government may require changes in Contractor procedures and/or processes. In addition to the changes otherwise authorized by the changes clause of this contract, should the Health Protection Condition (HPCON) and/or Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.
8.1.10.2. Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated Tier 1 (T1) or an equivalent or higher investigation in accordance with Army
Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to
DoD networks on-site or remotely (2) Remote access, via logon, to a DoD network using
DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six (6) months or more. At the discretion of the sponsoring activity, an initial
CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled Tier 1 (T1) at the Office of Personnel Management.
8.1.11. Access to DoD Facilities or Installations
https://jkodirect.jten.mil/
The Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or
Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor
Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
The contractor shall also arrange for their personnel to obtain the required post/base access and necessary local badges. This process requires the contractor personnel to provide pertinent contractor information such as company name, address, etc. The government will use these documents and information to process the vendor personnel for placement on the installation access roster. Vendor personnel shall process the required security level clearance through the Defense Information System for Security (DISS) or current system prior to assignment to a specific task and fielding site to effectively perform assigned work.
8.1.12. Anti-Terrorism Awareness Training for Contractor Personnel Traveling Overseas
All U.S. based Prime Contractor and Subcontractor employees must take Government provided Area of Responsibility (AOR) specific Anti-Terrorism awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit Anti-Terrorism Officer being the local point of contact.
8.1.13. Army Training Certification Tracking System (ATCTS) Registration All Prime Contractor employees and subcontractor employees with access to a government information system (IS) must be registered in the ATCTS at commencement of services and must successfully complete the DoD Cybersecurity Awareness prior to access to the IS and then complete training annually thereafter. Confirmation of training shall be provided to the COR not later than thirty (30) calendar days following completion of training. Mandatory cybersecurity certification training must be completed within 6 months of hire, and should be stipulated as a condition of continued employment.
8.1.14. Operations Security (OPSEC)
Per AR 530-1 Operations Security, Contractor employees must complete Level I OPSEC Awareness training within thirty (30) calendar days of contract award, employment, or assignment to this contract, whichever comes first, and annually thereafter.
Confirmation of training shall be provided to the COR not later than thirty (30) calendar days following completion of training.
8.1.15. Information Assurance (IA) Training and Certification
Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award to ensure that personnel accessing information systems have the proper and current information assurance (IA) certification to perform IA functions in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement. Program.
Confirmation certification shall be provided to the COR within thirty (30) calendar days of certification.
8.1.16. Performance or Delivery in a Foreign Country
The Contractor shall comply with DFARS clause 252.225-7043, Anti- terrorism/Force Protection for Defense Contractors outside the U.S. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.
8.1.17. Threat Awareness Reporting Training (TARP)
For all Contractors with security clearances, per AR 381-12 TARP, all Contractor employees must receive annual TARP training by a counterintelligence agent or other trainer as specified in paragraph 2-4b of the AR within 180 calendar days after contract award. Confirmation of training completion shall be provided to the COR within thirty (30) calendar days of completion of training.
9. Procurement and Installation Support Services
9.1. BCTC-ES
The contractor shall provide expertise to support the repair and installation of BCTE provided training enablers at Mission Training Complex (MTC) locations. The contractor shall quote hours of support for this requirement, see Addendum 1 and 2.
9.1.1. The contractor shall provide hours of Risk Management Framework (RMF) support for the Electronic Security System (ESS) and Radio Wire Integration System (RWIS) support and Authorities to Operate (ATOs) effort. See Base IDIQ PWS 5.3.
The contractor shall provide labor and materials to install equipment and update software licenses at the following sites (may change based off operational need):
a) Fort Leavenworth, Kansas (Small)
b) Fort Campbell, Kentucky (Medium)
c) Fort Stewart, Georgia (Medium)
d) Fort Riley, Kansas (Medium)
e) Joint Multinational Simulation Center, Germany (Large)
f) Joint Base Elmendorf-Richardson, Alaska (Small)
g) Joint Readiness Training Center, Fort Polk, Louisiana (Small)
h) Fort Bragg, North Carolina (Large)
i) U.S. Army Special Operations Command, Fort Bragg, North Carolina (Small)
j) Camp Humphreys, South Korea (Medium)
9.1.2. The contractor shall provide labor and materials to install additional BCTC- ES and add MS Teams capabilities to previously installed VTC hardware at the following 4 sites (may change based off operational need):
a) Camp Humphreys, South Korea (Medium)
b) Fort Campbell, Kentucky (Medium)
c) Fort Bliss, Texas (Medium)
d) Joint Base Lewis McChord, Washington (Large)
9.1.3. The contractor shall provide labor to perform BCTC-ES site surveys to the following 5 sites (may change based off operational need):
a) Arlington Heights, Illinois (Medium)
b) Ellington Field, Texas (Medium)
c) Camp Atterbury, Indiana (Medium)
d) Fort Hood, Texas (Large)
e) Grafenwoehr, Germany (new MCA)
9.1.4. The contractor shall create three Options for Task Order 1:
a) Option 1 –labor hours for ESS Maintenance and Repair at Ft. Drum, NY
b) Option 2 –labor hours for ESS Maintenance and Repair at Ft. Polk, LA
c) The Contractor shall purchase and ship materials IAW base PWS.
The Contractor shall prepare the TFR IAW the CDRL:
B008 (DI-FACR-80966) BCTC-ESTrainer Facilities Report
B003 (DI-MISC-80711A) BCTC-ES Scientific and Technical Reports/ BCTC-ES Initial Deployment Technical Report
B004 (DI-MISC-80711A) BCTC-ES Scientific and Technical Reports/ BCTC-ES Product Refresh Technical Report
9.2. CBCSE Installation
9.2.1 The contractor shall provide travel, labor and equipment to install CBCSE suites at the following 16 sites (quantity, location and order may change based off operational needs), see Addendum 3 and 4:
a) Joint Base Lewis McCord (JBLM)
b) Joint Base Elmendorf-Richardson (JBER)
c) Schofield Barracks, HI
d) Ft Bliss, TX
e) Ft. Indiantown Gap, IN
f) Ft Drum, NY
g) Ft Hood, TX
h) Ft Carson, CO
i) Ft Riley, KS
j) MCTP, Ft. Leavenworth
k) GSC, Ft Leavenworth
l) LESD, Ft. Lee, VA
m) KBSC, Korea
n) JMSC, Germany
o) JMRC, Germany
p) Ft. Bragg, NC
9.2.2 The contractor shall procure 1300 Dell 7770 laptops workstations for refresh annually to JLCCTC sites worldwide. Typically, hardware will be refreshed five years after deployment. Workstations will be drop-shipped directly to sites and will not require travel.
The Contractor shall prepare the Trainer Facilities Report IAW the CDRL:
B007 (DI-FACR-80966) CBCSE Trainer Facilities Report
B001 (DI-MISC-80711A) CBCSE Scientific and Technical Reports/CBCSE Initial Deployment Technical Report
B002 (DI-MISC-80711A) CBCSE Scientific and Technical Reports/CBCSE Product Refresh Technical Report
10. Delivery of COTS products
The Contractor shall deliver COTS products to worldwide JLCCTC and MTC locations in accordance with this PWS.
The Contractor shall install and configure COTS hardware, software licenses at the fielding sites IAW Government approved site specific system layout diagram with site personnel present. Additionally, the Contractor per the request of the Government shall drop ship equipment to specified sites.
C001 & C002 (DI-SESS-81758A) CBCSE/BCTC-ES Logistics Product Data
11. Hardware and Software Integration
The Contractor shall perform all activities required to integrate and assemble the hardware and software to achieve a fully functional system. The Contractor shall be responsible for testing connectivity from the patch panel to final outlet.
A002 & A003 (DI-MGMT-81804A) CBCSE/BCTC-ES Item Unique Identification (IUID) Marking Activity, Validation and Verification Report
12. RWIS Support
The Contractor shall provide an Enterprise License Agreement (ELA) for the MTC RWIS.
The RWIS ELA shall include annual software license renewals and information assurance (IA) maintenance support. The IA maintenance support shall provide monthly software updates including the latest RWIS software release, COTS operating system security patch set and automated hardening scripts to ensure compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG). The IA maintenance support shall include Help Desk support, virtual classroom courses (to be priced separately when required), engineering development services for product enhancements and development of the Risk Management Framework artifacts and accreditation package to achieve and maintain an Authority to Operate (ATO) for operations on other than closed restricted networks. The Help Desk shall have the ability to provide remote diagnostic, troubleshooting and system configuration assistance to the users. The Help Desk support shall be available Monday-Friday during your organization’s normal business hours. The objective is for users to have the ability to submit request for support twenty-four (24) hours per day via email, website or voicemail and receive a callback the next business day. The RWIS ELA shall include unlimited licenses and support for the BCTE program. The current MTC RWIS system is the Advanced Simulations Technologies, Inc. (ASTi) Voisus radio wire integration system. RWIS Cyber Security (CS): Any changes made to the system(s) because of the maintenance and sustainment covered in this document that impact the security posture of the system must be documented and provided to the government customer. These changes may include but are not limited to changes in hardware vendor, changes to software versions, system configuration changes, and hardware location changes. Updated documentation and artifacts that may be required include but are not limited to software and hardware lists, network diagrams, dataflow diagrams, and Ports, Protocols, and Services (PPS). The contractor shall provide support for the maintenance of the RWIS ATO, as well as support to reissue the ATO as required. This involves expertise on EMASS, RMF processes and procedures. Additionally, the Contractor shall maintain a lab with the ESS equipment baseline to test and issue IAVA patches on a quarterly basis. (B011 DI-MGMT- 82002A,BCTE Cyber Security Plan)
12.1. Video Teleconference Support
The Contractor shall provide Help Desk support for the video teleconference (VTC) capability fielded to each MTC. The Help Desk shall have the ability to provide remote diagnostic, troubleshooting, system configuration assistance to the users and will assist sites in initiating return material authorizations for equipment still under warranty from the original equipment manufacturer. The Help Desk support shall be available Monday- Friday during your organization’s normal business hours. The objective is for users to have the ability to submit request for support twenty-four (24) hours per day via email, website or voicemail and receive a callback the next business day. The current MTC VTC systems are an Ultra Electronics,3eTI secure video conferencing capability.
13. Warranty Purchases
All COTS products shall be purchased with the commercially available warranty for a minimum of one year on parts, labor, replacement, and some repair at the discretion of the original equipment manufacturer. Additional features shall be considered in discrimination between warranty values. All COTS network infrastructure equipment (i.e., switches, routers, cabling, etc.) will have the industry standard warranty, generally one – three years, for parts and labor from date of delivery. Some equipment for CBCSE hardware requires 3 year warranties, if available, and shall fall under Army Training Aids, Devices, Simulators and Simulations (TADSS) Maintenance Program (ATMP) for the 4th and 5th year warranty.
The Contractor shall document all warranties that are provided and shall be responsible for maintaining a current list of warranties for each fielded site as a part of their CM process.
The Contractor shall provide the Government an updated warranty list for each site on a quarterly basis in a Microsoft Office excel workbook. The updated warranty list will at a minimum identify the site, list the noun/nomenclature, serial number and warranty expiration date for all COTS products fielded to the site. The Contractor shall ensure all warranties are transferable to the Government without additional cost. Warranty features shall be used as a factor in determining component selection.
14. COTS Manuals
The Contractor shall deliver the commercially available technical publications available from the original equipment manufacture or other commercial source for the COTS products deployed in support of the BCTE program. The COTS manuals shall include operation, maintenance, and other instructions for the associated COTS equipment.
C003& C004 (DI-TMSS-80527C) CBCSE/BCTC-ES Commercial-off-the-Shelf Manuals & Associated Supplemental Data
15. Packaging, Handling, Storage and Transportation (PHS&T)
The Contractor shall be responsible for PHS&T of COTS products from initial shipment to final site acceptance. PHS&T of COTS products shall be done in such a manner to prevent loss or damage. Fragile items or items requiring special handling shall be boldly marked as such. Packaging for storage shall be the same as required for transportation and will not require items to be repackaged. Transportation to the site shall be by commercial means and shall be the responsibility of the Contractor.
16. Site Damage/Repairs
In accordance with FAR Clause 52.237-2, Protection of Government Buildings, Equipment and Vegetation the Contractor shall utilize reasonable precautions and deployment methodologies as protective means to safeguard against facility damage while at a site.
The Contractor shall repair/replace any aesthetic or structurally damaged floors, walls, doors, etc., that are damaged because of the Contractor’s failure to utilize reasonable care to avoid such damages during installation at each site.
17. Equipment Failure Notification
The Contractor shall identify any equipment related failures found during the installation and take immediate corrective action as appropriate. If this cannot be corrected at the time of installation, the Contractor shall advise the Government of approach to rectify the situation and a timeline to rectify the failure. Government approval shall be required by the Contractor in order to extend beyond the initial period of installation.
18. Software Licenses
The Contractor shall ensure all COTS software licenses are available and in place at each of the installations I.e. RedHat, Solarwinds, etc. The Contractor shall document all software licenses, duration, renewal cycles and associated maintenance/version release cycles for tracking purposes. The Contractor shall identify then notify the Government of any software licenses previously provided that are no longer used in current installation.
Software licenses shall be made available and documented IAW the requirements of the task order.
19. Installation Tools and Test Equipment
Contractor shall insure the installation team is equipped with all necessary tools and test equipment required for the equipment installation, configuration, operation, fault isolation and site cleanup during the installation. Tools and equipment include but are not limited to ladders, man lifts, forklifts and dumpsters unless these items are provided by the site.
20. BCTC-ES End to End Integration
For BCTC-ES site refresh equipment, the Contractor shall ensure that there is proper integration and functionality with legacy and new equipment installations. This work may be requested in conjunction with the refreshes or during updates to an MTC as part of the planned refresh cycle or IAW the requirements of the task order.
21. Close Out of sites The Contractor shall deliver all documentation, complete required training, ensure security badges are turned-in to security and post-fielding support infrastructure is in place and functional, such as the Help Desk number and email address for trouble reporting prior to departing the site. For further instruction, the Contractor shall refer to the task order.
Contractor shall use the most economical practices by using residual materials for subsequent jobs unless the site requests residual items to be left at the site. If material cannot be used on subsequent job and site does not request to keep residual materials, the contactor shall remove such materials from the site. The Contractor personnel shall be available as requested to aid a full accountability of delivered items and property transfer with site personnel and the designated PEO STRI Government on-site representative with a final delivered equipment lists or DD250.
22. Customer Support Customer Support requirements represent tasks that may be executed through the life of the contract based on mission corrective maintenance requirements and available funding.
These tasks will provide support to external customers, enhance current fielding events and/or provide increased support for BCTE within the scope of the Contract. The Contractor shall ensure that sufficient funds are available to conduct service before proceeding. Contractor shall perform CM and shall replace, or repair failed, damaged, or defective components, including hardware and software, on the CBCSE and BCTC-ES equipment. Repair may be the overhaul, or the replacement of nonfunctional parts or materials that have failed, that require continual repair, or shows signs of imminent failure.
Repair work may also include inspection, testing, adjustment, calibration, part or component replacement and programming, modernization, and cybersecurity (CS) support as required to complete the service request.
Previous mission requirements have included procurement, fielding of software, hardware, FFE, ancillary equipment and VTC troubleshooting. As these tasks are identified, the Contractor shall be asked to submit a proposal based on pre-negotiated rates for execution of the task on an FFP basis for the labor and a Cost basis for travel.
23. BCTC-ES Electronic Security Systems (ESS) The objective of this portion of the PWS is for the Maintenance & Service (M&S) of all integrated NIPR ESS, and the supporting communications and power equipment. The contractor shall provide expertise to support the repair and installation of BCTE provided ESS at Mission Training Complex Locations. The contractor shall quote hours for this requirement.
23.1. Existing Conditions. The current ESS used at each MTC were installed at various times and were tested and accepted by the Government on previous contracts. An ESS consists of an Intrusion Detection System (IDS), Access Control System (ACS) and Closed-Circuit Televisions (CCTV) systems. This task order applies only to the ACS and the CCTV systems at each MTC NIPR locations only (does not include IDS or equipment located in SIPR locations or Sensitive Compartmented Information Facility (SCIF)).
23.2. The objective of this section of the task order is for the Maintenance & Service (M&S) of all integrated ESS, and the supporting communications and power equipment, at the following Mission Training Complexes.
23.3. The current ESS systems used at each MTC were installed at various times and were tested and accepted by the Government. The current ESS consists of an IDS, ACS and CCTV systems. This task order applies only to the ACS and the CCTV systems at each MTC. As-Built drawings will be provided to show device locations and configurations upon request. The new MTCs are built to the new MTC standard, and each is classified as a Small, Medium, or Large. The ESS scope will be followed in accordance with the base PWS in section 5.6.
23.4. ESS Schedule
The contractor shall conduct one Preventive Maintenance Inspections and one Corrective Maintenance visit at each of the following sites during calendar year 2024 (may change based off operational need):
a) Joint Base Elmendorf-Richardson, AK
b) Ft. Bragg, NC – MTC
c) Ft. Bragg, NC – USASOC
d) Ft. Campbell, KY
e) Ft. Stewart, GA
f) Ft. Bliss, TX*
g) Ft. Carson, CO
h) Ft. Riley, KS
i) Ft. Polk**
j) Ft. Hood, TX
k) Ft. Wainwright, AK
l) Ft. Sill, OK
m) Sagami Depot, Japan
n) Ft. Drum, NY**
o) Joint Base Lewis-McChord, WA
p) Schofield Barracks, HI
q) Joint Multinational Simulation Center (JMSC), Germany and Italy
*Ft. Bliss also has the Sim Annex, which is a 2nd MTC-sized building. (PMI performed every other year / alternating at each building.)
**Ft. Drum, Ft. Polk are supported by the call center but do not get a PMI.
Note: Ft. Drum, NY and Ft. Polk, LA, will be part of the options proposed as they are self-funding.
24. Web Portal
The Contractor shall provide a Web Portal with the following capabilities:
a) Real-time information sharing and work flow implementation.
b) Team access to the most current information using a WEB Interface
c) Government access to the most current information.
d) Ability to assign rules regarding information access.
e) Electronic notification of changes to program and product information.
f) Ability to present a single interface to the entirety of your and your subcontractors' data creation activities.
g) Ability to recover from unexpected loss of program data due to environmental disasters, operator error, equipment failure, and hostile intruders.
24.1. The Contractor shall provide a World Wide Web based electronic data management system to facilitate the electronic data interchange of non-classified data.
The Contractor shall provide the Government and contractor team members with the capabilities for on-line review, comment, acceptance, and approval of deliverable data.
The Contractor shall include these comments, approvals, and acceptances in the web portal as well as mechanisms to establish appropriate audit trails to identify the sources of these additions and to maintain configuration control. The Contractor shall develop and implement procedures for establishing and administering user accounts for the web portal.
24.2. The Contractor shall generate and maintain a master listing of all documents maintained in the site libraries. The listing shall include all operations and maintenance publications, engineering drawings and specifications, software databases, training materials, and baseline…
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