Attachment_1f_Appendix_F_RAF Fairford Fuels MS PWS.pdf
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- Attached to
- RAF Fairford Fuels and Marshalling Services Federal contract opportunity
- Solicitation number
- FA557025R0001
About this file
This Performance Work Statement (PWS) details contract requirements for Fuels Management and Marshalling Services at Royal Air Force (RAF) Fairford in the United Kingdom for the United States Air Forces in Europe (USAFE). The contract covers a base period from 1 May 2025 through 31 October 2025, with four optional years extending through 31 October 2029, totaling five years of potential performance.
The contractor will be responsible for comprehensive fuels and marshalling operations, including aircraft arrival/departure services, fuel receipt, storage, transfer, issue, and accountability of petroleum and cryogenic products. Key responsibilities include managing fuels facilities, operating a fuels laboratory, maintaining vehicles and equipment, conducting inventory management, performing environmental compliance, providing safety and security oversight, and executing marshalling services such as aircraft movement, parking, ground support, and emergency response. The contract requires specialized personnel with specific certifications, including a Fuels Manager, Supervisors, Fuel Distribution System Operators, and other technical roles, all of whom must maintain appropriate security clearances and undergo continuous training.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Attachment_1_Section_L_Instructions_to_Offerors_Final.pdf | ||
| Attachment_1c_Appendix_C_Fuels and Marshalling_Self_Scoring_Matrix.xlsx | XLSX spreadsheet | |
| Attachment_2_Section_M_Evaluation_Criteria.pdf | ||
| Solicitation - FA557025R0001.pdf | ||
| Attachment_1a_Appendix_A_Corporate_Relationships_and_Structures.xlsx | XLSX spreadsheet | |
| Attachment 1d_Appendix D_M Cross_Reference.xlsx | XLSX spreadsheet | |
| Attachment_1b_Appendix_B_Work_Sample_Cover_Sheet.docx | DOCX document | |
| Attachment_1e_Appendix_E_Past_Performance_Information_Sheet.docx | DOCX document |
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Performance Work Statement
United States Air Forces in Europe (USAFE)
Royal Air Force (RAF) Fairford, United Kingdom
Performance Work Statement (PWS) for
Fuels Management, and Marshalling Services
Period of Performance: 1 May 2025 through 30 April 2030
Base Period: 1 May 2025 – 31 Oct 2025
Option 1: 1 Nov 2025 – 31 Oct 2026 Option 2: 1 Nov 2026 – 31 Oct 2027 Option 3: 1 Nov 2027 – 31 Oct 2028
Option year 4: 1 May 2029 – 30 April 2030
Contract Expiration Date: 30 April 2030
Contracting Officer’s Representatives (COR) Responsible for this PWS:
Mr. Graham Ciudiskis: graham.ciudiskis.2@us.af.mil
INDEX
SECTION/PARA SECTION TITLE
SECTION 1 MARSHALLING SERVICES (MS) REQUIREMENTS
1.1 General Services
1.2 Aircraft Arrival and Departure Services
1.3 Emergency Services
SECTION 2 FUELS REQUIREMENTS
2.1 General Scope of Work
2.2 General
2.3 Staffing
2.4 Operations
2.5 Fuels Information Service Center (FISC)
2.6 Product Receipt
2.7 Return to Bulk (RTB)
2.8 Product Storage
2.9 Product Issues
2.10 Flightline Issues/Defuels
2.11 Organizational Tank Issues
2.12 Service Station Issues
2.13 Cryogenics Issues
2.14 Inventory Management
2.15 Laboratory
2.16 Data & Records Submission
2.17 Fuels Maintenance
2.18 Operator Maintenance
2.19 Buildings and Grounds Maintenance
2.20 Cryogenics Maintenance
2.21 Training Plan
SECTION 3 HOURS OF OPERATION REQUIREMENTS
3.1 Normal Hours of Operation
3.2 Recognized UK Holidays
3.3 Surge Hours
3.4 Continuation of Mission Essential Contractor Services
SECTION 4 SUPPLEMENTAL SUPPORT REQUIREMENTS
4.1 Contingency, Tenant Unit and Special Event Support
4.2 Royal Air Force Surge Support
4.3 Non-MS Aircraft Deicing Support
4.4 Major Inspections and Exercises
4.5 Strike Plan
SECTION 5 ADMINISTRATIVE REQUIREMENTS
5.1 Correspondence
5.2 Records Management
SECTION 6 PROGRAM REQUIREMENTS
6.1 Test Measurement and Diagnostic Equipment (TMDE) Program
6.2 Test and Support Equipment Maintenance Program
6.3 Self-Inspection Program
6.4 FOD Prevention Program
6.5 Land Mobile Radio (LMR) Program
6.6 Technical Order (TO) Management Program
6.7 Computer/Information Technology Equipment (ITE) Program
6.8 MS and Fuels End of Month Report
SECTION 7 VEHICLE REQUIREMENTS
7.1 Shared Use Property (SUP) Government Owned Vehicles (GOV)
7.2 U-Drive It (UDI)
7.3 Contractor Furnished Vehicles
7.4 Contractor Vehicle Licensing
7.5 Flightline Driver Licensing
7.6 Vehicle Operation
7.7 Vehicle Accidents
SECTION 8 SUPPLY & PROPERTY MANAGEMENT REQUIREMENTS
8.1 Supply Management
8.2 DPAS Supply & Equipment Accounts
8.3 Condemnation and Repair
8.4 Repair Cycle Asset Management
8.5 Defense Logistics Agency Disposition Services (DLA/DS)
8.6 Deficiency Report (DR)
8.7 Mobility, Shipment and Storage
SECTION 9 CONTRACTOR PROCUREMENT REQUIREMENTS
9.1 Contractor Procured Items
9.2 Contractor Use of Mandatory Sources of Supply or Services
9.3 Green Procurement
SECTION 10 GENERAL TRAINING REQUIREMENTS
10.1 Government Provided Training
10.2 Government Provided Supplemental Training
10.3 Technical Training for New Equipment/Technologies
SECTION 11 QUALITY ASSURANCE PROGRAM REQUIREMENTS
11.1 Services Summary (SS)
11.2 SS Method of Surveillance Definitions
11.3 Quality Control Plan
11.4 Quality Control and Performance Measurement Report
11.5 Quality Control Schedule
11.6 Quality Control Inspectors
11.7 Quality Control Inspections
11.8 Customer Complaint Process
11.9 Contract Officer Representative
11.10 Evaluations by the COR
11.11 Major Finding
11.12 Minor Finding
11.13 Reperformance of Services and Performance Assessment Disputes
SECTION 12 GOVERNMENT PROPERTY MANAGEMENT REQUIREMENTS
12.1 Government Furnished Property (GFP)
12.2 Shared Use Property (SUP)
12.3 Support Equipment
12.4 Industrial Equipment
12.5 Automatic Data Processing Equipment (ADPE)
12.6 Property Inventory
12.7 Property Liability
12.8 Property Turn-in
12.9 Government Provided Facilities
12.10 Facility Management and Building Custodians
12.11 Key Control
12.12 Facility Abuse/Vandalism
12.13 Supplemental Provision
SECTION 13 GOVERNMENT FURNISHED SERVICES REQUIREMENTS
13.1 Utilities
13.2 Postal Service
13.3 Telephone Service
13.4 Custodial Service
13.5 Refuse Collection Services
13.6 Pest Management Services
13.7 Security Forces & Fire Protection Services
SECTION 14 PERSONNEL REQUIREMENTS
14.1 Contractor Program Manager (CPM)
14.2 Contractor Employees
14.3 Logistical Support for Contractor Employees
14.4 Removal of Contractor Employees
14.5 Subcontractor Personnel
14.6 Non-Personal Services
14.7 Contractor Employee Attire
14.8 Tobacco Use
14.9 Drug Testing
14.10 Employee Conflict of Interest
14.11 Associate Contractor Agreements
SECTION 15 SECURITY REQUIREMENTS
15.1 Computer Systems Security
15.2 Facility Security Officer (FSO)
15.3 Visitor Group Security Agreement (VGSA)
15.4 Base Access for Contractor Support
15.5 Clearance Requirements
15.6 Installation Access and Employment Requirements
15.7 Department of Defense Common Access Card (CAC)
15.8 Controlled/Restricted Areas
15.9 Mission Partner Identity, Credential and Access Management
15.10 Operational Security (OPSEC) Requirement
15.11 Communications Security (COMSEC) Requirement
15.12 Physical Security Requirement
15.13 Anti-Terrorism/Force Protection (AT/FP) Requirement
15.14 Security Forces
SECTION 16 SAFETY REQUIREMENTS
16.1 Safety
16.2 Mishap Reporting
16.3 Industrial Safety
SECTION 17 ENVIRONMENTAL REQUIREMENTS
17.1 Environmental Management
17.2 Air Quality Management
17.3 Hazardous Material Requisitioning
17.4 Hazardous Material Handling and Training
17.5 Hazardous Material Storage
17.6 Hazardous Waste Accumulation Point (HWAP) Management
17.7 Petroleum, Oil, Lubricants (POL) Accumulation
17.8 Environmental Reporting, Inspections and Audits
17.9 Pollution Prevention (P2), Energy Conservation and Recycling
17.10 Spill Response
17.11 Fuels Specific Spill Response
17.12 Leak Detection
17.13 Storage Tanks (ST) Program
17.14 Environmental Management System (EMS)
17.15 Ozone Depleting Substances
17.16 Hazardous Waste Disposal
17.17 Asbestos
SECTION 18 TRANSITION PLAN REQUIREMENTS
18.1 Transition Plan
18.2 Completion Invoice/Voucher
SECTION 19 GENERAL SERVICES ADMINISTRATION SAM REQUIREMENTS
19.1 Labor Hour Reporting
SECTION 20 ADMISISTRATION CONSIDERATIONS
20.1 Contract Modifications
20.2 Period of Performance and Location
20.3 Telework
SECTION 21 DELIVERABLE REQUIREMENTS
SECTION 22 APPENDICIES
Appendix A Abbreviations and Acronyms
Appendix B List of Procedures, Regulations & Guidance
Appendix C Government Furnished Facilities
Appendix D Shared Use Property (SUP) (Government Vehicles)
Appendix E Fuels Shared Use Property (SUP)
Appendix F Fuels Workload Data
Appendix G Industrial Safety Requirements
Appendix H Marshalling Services and Fuels End of Month Report
Appendix I Facility Inspection Checklist Appendix J Marshalling Services Support Equipment Account Requirement
SECTION 1 MARDHALLING SERVICES (MS)REQUIREMENTS
1.1 General Services
1.1.1 The Contractor shall perform MS services IAW applicable TOs, Job Guides (JG), DAFIs and local instructions. The Contractor shall perform MS services that include, aircraft movement and marshalling, aircraft parking and grounding, support equipment delivery and collection, mobile staircase, aircraft deicing support, special event support, aircraft lavatory, potable water support, and international refuse collection.
1.1.2 The Contractor shall provide all MS qualified personnel, equipment (not identified as government furnished or shared use), materials, training, and supervision necessary to perform MS services. At a minimum, the Contractor shall train and cross-utilize Fuels Technicians to maximize manpower resources in the accomplishment of MS.
1.1.3 The Contractor shall ensure employees possess the certifications and knowledge necessary to perform aircraft MS. The Contractor shall certify all employees to perform those tasks set forth in the PWS. Individual training records, qualifications, and certifications shall be maintained by the Contractor and made available for Government review upon request.
1.1.4 The 420 ABS Squadron Commander is the authority on flight line hours of operations and can extend the hours of operation to meet mission needs. The Contractor shall provide MS during normal flight line hours of operation (0730-1630) or as required and mission dictates. When MS fall outside normal operating hours, they will be provide Surge support.
1.1.5 The Contractor shall ensure annual aircraft marshalling data is submitted to the respective USAFE AGE FAM by 1 February of each year. Data will reflect previous year's aircraft landings by aircraft Mission Design Series (MDS). Record arrivals and departures of aircraft on AF Form
861 IAW 21-101.
1.1.6 The Contractor shall maintain a recall roster of key personnel and will provide it to the COR who will distribute it on a need-to-know basis to applicable base points of contact for any potential surge requirements.
1.2 Aircraft Arrival and Departure Services
1.2.1 The Contractor shall provide the following minimum services:
1.2.1.1 The Contractor shall provide direction and movement of aircraft using “Follow-Me” services from the designated taxiway to designated parking spot. These services shall be performed for one aircraft at a time unless additional “Follow-Me” vehicles are available. The Contractor shall remain in contact with base operations and/or ground control on any aircraft requiring “Follow-Me” service to and from designated parking spots.
1.2.1.2 The Contractor shall ensure the “Follow-Me”, “Staircase” and/or “Deicing” vehicle(s) is/are inspected and operational and required PPE (e.g., hearing protection, reflective vest, communication sets) is utilized and is in good working order.
1.2.1.3 The Contractor shall license and/or certify personnel to operate mobile staircase trucks. At a minimum, the Contractor must maintain the capability to position two (2) trucks simultaneously.
The program shall be operational within 60 calendar days of the contract start date.
1.2.1.4 The Contractor shall license and/or certify personnel to operate aircraft deicing trucks and perform aircraft deice functions. At a minimum, the Contractor must maintain the capability to deice two (2) aircraft simultaneously. The program must be operational within 60 calendar days of the contract start date.
1.2.1.5 The Contractor shall license and/or certify personnel to operate aircraft lavatory and potable water vehicles and perform international refuse collection as the vehicles and processes become available. At a minimum, the Contractor must maintain the capability to perform lavatory and potable water operations simultaneously. The program shall be operational within 120 calendar days of the Government’s notification to the Contractor to initiate the program at RAF Fairford.
1.2.1.6 The Contractor shall prepare parking spot for aircraft arrival/departures by removing Foreign Objects (FO) from assigned parking and work areas.
1.2.1.7 The Contractor shall perform operational checks of and preposition/remove all necessary safety and ground equipment as required by aircraft and/or ground crews. The types of equipment include but not limited to ground wires, chocks, ladders, and powered and non-powered SE. The Contractor shall not be responsible for the connection and/or disconnection of SE from the aircraft.
1.2.1.8 The Contractor shall ensure flight line fire extinguishers and/or bottles are available and pre-positioned at the spot for use. In the event of a shortage of fire extinguishers and/or bottles, the contractor shall arrange adequate fire protection coverage with the fire department.
1.2.1.9 The Contractor shall marshal the aircraft into and out of the parking spot and insert/remove wheel chocks as required by TO and/or the aircraft commander. If required, the Contractor shall ground aircraft IAW TOs or local procedures.
1.2.1.10 The Contractor shall perform aircraft chute retrieval as required and assist aircrew when requested on installing a new chute.
1.3 Emergency Services
1.3.1 The Contractor shall provide MS services for ground and in-flight emergencies.
SECTION 2 FUELS REQUIREMENTS
2.1 General Scope of Work
2.1.1 This PWS is for contracted operational and management services on Air Force (AF) installations (RAF Fairford and RAF Welford). General services are identified under Scope of Work and Performance Requirements, and base specific requirements will be specified. The Contractor will be responsible for providing the necessary personnel and resources to accomplish all tasks specified herein at Contractor expense unless specifically stated otherwise. The Contractor shall provide personnel, equipment, tools, materials, vehicles, supervision, logistics, training, technical support, and other items and services (except those items and services specifically identified as government furnished) necessary to manage and perform the services of this contract.
2.1.2 The Contractor will ensure safe, accurate, and timely receipt, storage, transfer, issue, and accountability of all Defense Working Capital Fund (DWCF)-owned petroleum products and cryogenic products under their control. The Contractor will perform required maintenance to ensure facilities, associated systems, vehicles, and equipment remain operational to meet the base mission. The Contractor is not required to follow the Fuels Management Flight (FMF) structure outlined within DAFI 23-201 A2.1, if all responsibilities that are identified in DAFI 23-201, DLA Policies and this PWS are successfully accomplished.
2.1.3 The Contractor will comply with environmental protection, safety, and security directives.
Tasks identified in this PWS, DAFI 23-201, Technical Orders and DLA Policies for the Fuel Information Service Center (FISC), Terminal Manager (TM), Product Issues, Accounting/Auditability, Quality Surveillance/Laboratory, and Preventive Maintenance (PM) shall be performed by the Contractor. The Contractor must be able to conduct multiple tasks simultaneously and abide by the Two Person Policy IAW DAFI 23-201 without causing any impact to other tasks.
2.2 General
2.2.1 The Contractor shall comply with all applicable DAFIs, AFIs, TOs, DLA Policies, federal, local, and international agreements, compliance with USAF and host nation laws, regulations, and policies including, but not limited to the directives listed herein in performance of the contract effort.
2.2.2 The Contractor must keep current with any changes published and must be able to implement them. Administrative requirements of directives not directly pertaining to performance may be limited to DLA, DoD, Air Force Petroleum Office (AFPET), and legal regulatory body requirements. Clarification of applicability should be obtained from the CO if necessary. In the event of conflicting guidance, the most stringent requirements shall be followed.
2.2.3 The Contractor shall ensure all US, Non-US and/or local national employees who are employed to perform services under this PWS shall meet the experience, proficiency and certification requirements outlined in Section 2.3. Upon request, the Contractor shall provide the Government with the necessary documents and/or records to substantiate each individual’s experience, proficiency and certifications.
2.3 Staffing
2.3.1 The Contractor’s personnel shall be qualified IAW PWS Paragraph 2.3 to effectively perform all required PWS tasks. The Contractor shall ensure all personnel are adequately trained and certified to perform job tasks prior to performing tasks unsupervised. If necessary to perform PWS tasks beyond or after normal hours as listed in this PWS, the Contractor shall notify the COR (for information only) and shall perform without additional charge to the government. The Contractor shall provide the surge hours points of contact (POC’s) details to applicable base points of contact for any potential surge hours requirements.
2.3.2 The Contractor must employ a Fuels Manager and an alternate for when the Fuels Manager is absent. These individuals must obtain and maintain a US “Secret Clearance”.
2.3.3 The non-US Secret clearance positions listed in this section are full-time key personnel positions. The Contractor must ensure the positions do not remain vacant for more than 120 days and if vacant notify the government in writing to provide a candidate onboarding date.
2.3.4 Position Descriptions. In accordance with DAFI 23-201 and DLA Energy-P-7, the following positions are required:
Fuels Manager/ Contract Program Manager The contractor shall designate a Fuels Manager who shall have a minimum of 4 years specialized commercial experience in Fuels operations. Based at RAF Fairford who can make all decisions concerning the Fuels Management Team (FMT), who has a complete understanding of the terms and conditions of this PWS and IAW DAFI 23-201 Chapter 5. They must have managerially experience in the operation and maintenance of bulk petroleum storage terminals. The contractor shall notify the COR within 2 business days if there is a new Fuels Manager designated. The Fuels Manager shall hold a current U.S. Secret clearance.
Additional Requirements: The individual shall be trained and capable of performing all MS outlined in section 1. The individual shall possess a valid US/UK driver’s license and be capable of operating tow vehicles.
Fuels Supervisor/Team Lead
• The Contractor shall employ a Supervisor/Team Lead to ensure operational compliance within the fuels section. The Fuels Supervisor/Team Lead shall have a minimum of 4 years specialized commercial experience in fuel terminal operations and maintenance, they must hold an AF Fuels Management seven-skill level (2F071) Shall hold and maintain at a minimum a U.K. Security clearance.
Additional Requirements: The individual shall be trained and capable of performing all MS outlined in Section 1. The individual shall possess a valid US/UK driver’s license and be capable of operating tow vehicles.
Fuel Distribution System Operator (FDSO)
• Shall have a commercial or military experience in operating fuel bulk storage and distribution systems and equipment performing tasks equivalent to an AF Fuels Management five-skill level (Air Force Specialty Code 2F051) personnel or similar commercial/military standard.
• Lead Operators shall have experience equivalent to an AF Fuels Management seven- skill level (Air Force Specialty Code 2F071) personnel or similar commercial/military standard.
• Shall hold and maintain at a minimum a U.K. Security clearance.
Additional Requirements: The individual shall be trained and capable of performing all MS outlined in Section 1. The individual shall possess a valid US/UK driver’s license and be capable of operating tow vehicles.
Refueling Unit Operators
• Shall have commercial or military experience in driving/operating fuel servicing vehicles and equipment performing tasks equivalent to an AF Fuels Management five-skill level (Air Force Specialty Code 2F051) personnel or similar commercial/military standard. Shall have all current and valid professional certifications before starting work.
• Possess and maintain valid UK commercial driver’s license with at least a Class C with Tanker and Hazmat Endorsement.
• Possess or successfully complete base Flightline driving training and obtain Flightline access pass.
• Shall hold and maintain at a minimum a U.K. Security clearance.
• Additional Requirements: The individual shall be trained and capable of performing all MS outlined in Section 1. The individual shall possess a valid US/UK driver’s license and be capable of operating tow vehicles.
Terminal Manager (TM)
• The contractor shall employ and designate a primary TM on-site at RAF Fairford who has at a minimum 2 years’ experience in the TM role. The TM will support all Geographically Separated Units (GSU) sites within the 501st providing training, support and visit these sites when required.
Additionally, a TM shall have broad experience of fuels functions such as operations, accounting, laboratory and shall have attended the Fuels Terminal Manager/Responsible Officer Course as specified in DLA Energy P-7, P-32 and ensure compliance with all DLA polices. Shall hold and maintain at a minimum a U.K. Security clearance.
• Additional Requirements: The individual shall be trained and capable of performing all MS outlined in Section 1. The individual shall possess a valid US/UK driver’s license and be capable of operating tow vehicles.
*If the primary TM is absent the contractor must have an additional TM designated and available to perform the TM duties IAW DLA P-7. The additional TM must also have attended the Terminal Manager/Responsible Officer Course. If the Primary TM is absent for more than two accounting months a transfer of account is required, the contractor shall notify the CO within 2 business days and provide a qualified temporary or permanent replacement at no additional cost.
Accountant
• Shall at least have 1 years commercial or military/government experience in performing fuel inventory accounting tasks equivalent to an AF Fuels Management five-skill level (Air Force Specialty Code 2F051) or similar commercial/military standard. Accountants must also have completed the DLA Base Level Defense Fuels Management Course and follow all requirements set in DAFI-23-201 and all DLA Policies. IAW DLA P-32 A minimum of two employees, one primary and one alternate, shall be trained to process/record energy transactions and shall have attended the DLA Base Level Defense Fuels Management Course and be current on FMD processes, training, and certifications. Shall hold and maintain at a minimum a U.K. Security clearance.
Laboratory Technician
• The Laboratory technician shall have at least 1 year experience and hold the SEI039 Fuels Quality Control Course. They will be responsible for verifying quality of product receipts and of product in the custody of the Contractor IAW TOs 37-1-1 and 42-Series, DAFI 23-201, DoDM4140.25 and all other applicable directives. Shall hold and maintain at a minimum a U.K.
Security clearance.
Cryogenics Tank Operator/Maintainer
• The Cryogenics Tank Operator/Maintainer shall have at least 1 year experience and have completed the Cryotainer Maintenance and Support Equipment course for performing cryogenics operations and maintenance equivalent to an AF Fuels Management five-skill level (2F051) They will be responsible for all requirements in DAFI 23-201, DAFI 21-101 Para 4.4.2.3, TOs 42B6-1- 1, all 37C2-8 series, and all other applicable directives. Shall hold and maintain at a minimum a U.K. Security clearance.
2.4 Operations
2.4.1 The Contractor shall conduct all necessary fuels and cryogenics operations IAW DAFI 23- 201 and all other associated policies and publications to support base operations, deployments, exercises, Multi-Purpose Hanger (MPH), 99 ERS, GPMS and contingencies under normal conditions as well as during periods of heightened security, inclement weather, or other unique situations. Operations must be safely and efficiently conducted to receive, store, transfer, issue, prepare vehicles/equipment for maintenance. Ensure all personnel have active Account Management and Provisioning System (AMPS) roles assigned to conduct all tasks.
2.4.2 The contractor shall account for products with appropriate controls to ensure fuel/cryogenic quality, maintain inventory accuracy and ensure no environmental impact. In the event of failure of the existing facilities or equipment resulting in extended downtime, the contractor may be required to perform the same functions using an alternative method. The contractor will coordinate and attend meetings with Vehicle Management on vehicle in-commission rates/Mission Equipment Levels (MELs), with the Defense Infrastructure Organization (DIO) and Civil
Engineering (CE), DLA Region, AFPET and MAJCOM on fuel system repairs/tank cleaning, base operations, or aircraft maintenance on any aircraft servicing requirements.
2.4.3 The contractor shall provide in familiarizing Temporary Duty (TDY) personnel in the operation of all fuels, storage/hydrant systems and local Fuels layout of RAF Fairford. Contractor performance is required during normal duty hours when TDY personnel are present for exercises and contingencies. Additionally, a Fuels Facility Master Plan and base grid map must be conspicuously posted in Fuels control with all fuels systems highlighted. A list of frequently used and important telephone numbers must also be available.
2.5 Fuels Information Service Center (FISC)
2.5.1 The Contractor shall staff the FISC to cover all requirements IAW DAFI 23-201 chapter 7 and ensure rapid and effective receipt and response to requests for support from authorized customers. The contractor shall monitor quantities of fuel ordered and received against authorized purchase program contracts. The contractor will maintain an up-to-date vehicle/facility/inventory status and inform management of any issues that may impact the ability to meet mission requirements.
2.5.2 The contractor will make notifications to appropriate base, AFPET, DLA Energy, and other offices for either quality or quantity discrepancies as required, respond to request and/or administrative tasking’s concerning any aspect of Fuel operations from the AFPET, DLA Energy, Air Force Functional Managers, COR, and any other authorized department. Responsibilities include gathering, analyzing, and evaluating all data concerning the inquiry and then formulating a response. AFPET is the contact for support, assistance, questions, tasks, or action pertaining to any fuel’s activity.
2.6 Product Receipt
2.6.1 The Contractor shall receive all products IAW TO 37-1-1, 42B-1-1, 42B1-1-16, 42B6-1-1, DoD 4140.25-M, DAFI 23-201 and localized checklists, and any other directive without causing operational delays. The Contractor shall coordinate receipt and pipeline cleaning scheduling within the normal hours of operation. When it is not feasible to receive quantities of product from contractual sources during the time limitation imposed by restricting deliveries to normal duty hours, it will be incumbent upon the Contractor to make all necessary arrangements to receive product during other than normal duty hours.
2.7 Return to Bulk (RTB)
2.7.1 The Contractor shall RTB non-suspect quality fuel from defuel units or bowsers upon request. Defueled fuel and RTB bowsers will be sampled/tested IAW T.O 42B-1-1 to ensure product quality prior to offloading into the fuel system. Off-specification product will not be offloaded into the fuel system without DLA Energy Region approval.
2.8 Product Storage
2.8.1 The Contractor shall be responsible for all product integrity and quantity IAW T.O 37-1-1, 42B-1-1, 42B6-1-1 and DAFI 23-201. Products will be maintained to preclude degradation, contamination, commingling, or other occurrences that render the product unsuitable for its intended use. The Contractor shall adopt the policy of first in, first out product rotation and ensure Dormant stocks are sampled IAW TO 42B-1-1. The Contractor shall notify the LR Chief, COR and FSC of any issues which impact the integrity, quantity, or availability of products in storage.
2.9 Product Issues
2.9.1 The Contractor shall issue fuel via truck or hydrant without causing operational delays. The Contractor will conduct this IAW TO 00-25-172 CL-4, 37-1-1, 37A-1-101, approved localized checklists and any other applicable directive. The Contractor shall notify the FSC of any fuel quality discrepancy. For any discrepancy the Contractor shall initiate required corrective actions to facilitate delivery of on-specification product. The Contractor shall prepare all documents required for product issue.
2.10 Flightline Issues/Defuels
2.10.1 The Contractor shall respond to requests from Airfield Operation Flight (OS), COR, FC or Air Crew for alongside aircraft refueling (cold or hot) or aviation/Flightline support equipment.
The Contractor when required will be part of the Base team that shall certify individual hot pit refueling sites on a case-by-case basis, the personal that conducts this must be AFSC 2F071 Fuels Management Flight Member or civilian equivalent. Training for hot pit refueling if required is conducted locally in three distinct phases IAW DAFI 21-101 para 11.25. The Government will provide training for hot pit refueling when required, this will be conducted locally in three distinct phases IAW DAFI 21-101 para 11.25.
2.11 Organizational Tank Issues
2.11.1 The contractor will provide fuel support IAW DAFI 23-201 to base Civil Engineering (CE) organizational tanks. The contractor will order fuel requests from CE and provide delivery information and instructions. The contractor shall provide mobile fuel support to tanks unable to receive from a commercial source, any Emergency mobile fuel support to tanks shall use a prioritized list. The contractor shall not defuel organizational tanks or return product to DWCF stocks until the quality has been verified and approval provided by DLA Energy Region. The contractor will also provide fuel ordering and approval support to all current and future 501st bases.
2.12 Service Station Issues
2.12.1 The Contractor shall perform daily inspections (Monday-Friday), operate, and maintain the self-service automated service station facilities (RAF Fairford and Welford), equipment, and systems. The Contractor will ensure sufficient product is available to provide 24 hours a day, seven days a week support of ground fuels.
2.12.2 The Contractor shall manually operate the service station until the system is restored should the automated system fail or be disabled at any time. Should manual operations fail, the Contractor shall provide ground product support through alternative means such as positioning a ground product refueling unit and operator at the service station or other convenient location. For vehicles and equipment that cannot utilize the service station, the contractor shall provide refueling support through refueling unit delivery.
2.12.3 The contractor shall appoint personnel to be the Vehicle Purchase Media Manager (VPMM), issue and maintain EPoS QR Codes or Vehicle Identification Link (VIL) keys systems for all the 501st Combat Support Wing authorized bases and TDY vehicles and equipment IAW DLA Energy P-29, P-30 and P-5. They will coordinate with Vehicle Management & Analysis (VM&A) to reconcile the Master Vehicle List quarterly and requirements IAW DAFI 23-201 Para
7.2.19 and 7.2.20.
2.12.4 The TM shall ensure manual dips are taken and recorded on the DD Form 2026 by supporting staff or by the TM monthly from the automated base service stations at RAF Menwith Hill, RAF Alconbury, RAF Croughton, RAF Molesworth, RAF Fairford, and RAF Welford for ground fuels IAW DLA-Energy P-1, P-7, DAFI 23-201 and TO 37-1-1.
2.13 Cryogenics Issues
2.13.1 The contractor shall coordinate service times for cryogenic support and other requirements with OS or Maintenance units to ensure efficient and effective operations. Cryogenic operations will be completed IAW DAFI 23-201 Para 6.6, 9.8 and all 37C2-8 series and all applicable cryogenics technical orders and work cards.
2.14 Inventory Management
2.14.1 The management of inventories involves a range of physical and accounting actions associated with ordering/requisitioning, receiving, storing, issuing, and transferring fuel and cryogenics. The Contractor shall coordinate inventory management to ensure an adequate fuel and cryogenics inventory is maintained IAW DAFI 23-201 Para 7.2, DLA Policies and all other directives associated. To Include GSU service stations, Organizational tanks and Generators within current and future 501st bases.
2.14.2 Physical Inventory Management
The Contractor shall follow the physical inventory management procedures specified in DAFI 23- 201 Para 7.2, DLA Energy Policies and all other associated directives to maintain sufficient product inventories to meet daily demand requirements and minimum levels required in the Inventory Management Plan (IMP) and the Wartime Consumable Document Objective (WCDO).
IMP and WCDO will be sent out from the Functional Area Manager.
2.14.3 Accounting/Auditability
The Contractor shall ensure proper daily, monthly and yearly accounting as required by DLA- Energy and maintain auditability for DWCF products. The Contractor shall implement procedures specified in all applicable directives (special attention to all DLA Energy Policies, documents and implement any changes). The Contractor shall designate an employee for the CO to appoint as the Terminal Manager to oversee the accounting and auditability IAW DLA Policies P-7.
2.14.4 Automation Requirements
The Contractor shall implement and maintain the Automated Information Technology (AIT) Equipment, including all automated fuels equipment and facility devices. Maintain existing fuels automation software and hardware and install new fuels automation software and hardware within 30 days of receipt. The Contractor shall coordinate for necessary updates or resolution of automation issues with applicable, AFPET Automation base and DLA Energy information technology (IT) offices or help desks.
2.15 Laboratory
2.15.1 The Contractor appointed Laboratory technician(s) shall be responsible for verifying quality of product receipts and of product in the custody of the Contractor IAW TOs 37-1-1, 42B-1-1 and other 42 Series, DAFI 23-201, DoDM4140.25 and all other applicable directives. The Contractor shall follow all applicable directives to ensure products remain on-specification. The Government shall provide all necessary laboratory supplies and replacement equipment through the Air Force Supply system or Air Force Equipment manager. Contractor must hold the Agreement concerning the International Carriage of Dangerous Goods by Road qualification to complete all required documentation to ship Dangerous goods via road to the Area Laboratory or other locations as required.
2.16 Data & Records Submission
2.16.1 The Contractor shall keep records of all inspections that shall be available to the government throughout the contract performance period and for the period after contract completion until a final settlement of any claims under this contract. Copies of all the below reports shall be made available to the COR on request.
• Bulk Petroleum Contingency Report (REPOL): Contractor shall submit a fuels damage assessment report, as directed by higher headquarters in support of contingencies or wartime operations. The report shall be submitted IAW DAFI 23-201 or as directed by HQ
USAFE/A4RMF
• Jet Petroleum Thermal-Stable (JPTS): Contractor shall report inventories IAW the Energy Planning Collaborator. Each site is required 1 Primary and 1 Alternate to have access through AMPS and select applicable Role JD-2205.
• The Contractor shall prepare and submit annual forecast requirements to HQ USAFE/A4RMF and any other agencies IAW applicable directives.
• The Contractor shall ensure that annual Mission Equipment Listing (MEL) is updated annually/within (10) Business days after revisions occur.
• The Contractor shall ensure Fuel operating instructions (FOIs) and locally developed checklists are produced, current, documented and reviewed every year IAW DAFI 23-201 para 5.7 or within
(10) Business days after revisions occur.
• Define the Hydrant Utilization Strategy (HUS) IAW DAFI 23-201 Para 6.5 or within (10) Business days after revisions occur.
2.17 Fuels Maintenance
2.17.1 The Contractor shall develop procedures and local operator inspection and maintenance checklists IAW T.O 37-1-1 and DAFI 23-201 to ensure the safe and efficient operation of installed and mobile fuels systems and equipment. When facilities or equipment will be out of commission for more than 24 hours and mission cannot be met, the Contractor will notify HQ USAFE/A4RMF, AFPET, COR, FC and LR Chief. The Contractor shall conduct or request, coordinate, and monitor maintenance and repair actions to ensure completion IAW applicable directives or project plans.
2.18 Operator Maintenance
2.18.1 The Contractor shall inspect, service, and maintain all fuel distribution systems and equipment IAW DAFI 23-201, TO 37-1-1, UFC 3-460-03, other applicable directives, manufacturer’s specifications, and best commercial practices. The contractor will keep all refuel pits clean, remove water/fuel and check for leaks. Any water/fuel in the pits will be removed into a bowser and handed in to Base Environmental. At least once a month, a member of the Fuels Management Team (FMT), COR, and TM at the minimum will conduct an inspection of each fuel system. The FMT/COR/TM performing the facility inspection shall add any comments, sign and date the AFTO Form 39 Page 2, in the monthly section. Completed AFTO Form 39’s will be provided to CE Environmental.
2.19 Buildings and Grounds Maintenance
2.19.1 The Contractor shall maintain buildings to the standards expected of any Base facility occupant and grounds IAW Base guidelines. The Contractor shall report building maintenance needs to Base Civil Engineering (BCE) through the facility manager. The Base will provide snow removal for access roads, truck loading/offloading pavement, and parking lots. The Contractor will be responsible for snow and ice removal on all walking surfaces within the area to include sidewalks, tank stairs, and dike wall stairs as well as fuel operational areas required for mission continuation.
2.19.2 The Contractor will ensure buildings are clean, free from debris, and pest free. The Contractor will not permit or allow fire hazards to accumulate in buildings or on grounds. The Contractor shall notify the COR of any unresolved maintenance action but will not perform major repairs or make any alterations to the buildings or grounds without prior approval from the CO.
2.20 Cryogenics Maintenance
2.20.1 The contractor shall maintain and repair cryogenics tanks, carts, equipment, and ensure the area conforms IAW DAFI 23-201 Para 6.6, 9.8, DAFI 21-101 Para 4.4.2.3, TOs 42B6-1-1, all 37C2-8 series, and all other applicable directives to ensure safety of personnel and quality/quantity of product is maintained. The Fuels section shall assist by properly preparing the units for maintenance and corrosion treatment.
2.20.2 The contractor will designate in writing personnel authorized to clear “Red X” conditions IAW DAFI 23-201 Para 9.4.10 and T.O 00-20-1 Chapter 4. The contractor shall utilize maintenance forms and histories IAW TO 00-20-1. Shall coordinate with laboratory personnel to ensure scheduled tests are taken IAW 42 B-series TOs and results entered into FMD QC program.
The contractor shall establish a Cryogenic Conversation Plan IAW DAFI 23-201 para 9.1.8.
2.21 Training Plan
2.21.1 The contractor shall develop a training plan, NLT 30 days after the performance start date, and maintain individual training records on each employee which shall be made available to the government upon request. The contractor’s training records shall mirror the Air Force Form 623a task and knowledge items but may be in the contractor’s preferred format.
Additional Requirements: The individuals within the Fuels section shall be trained and capable of performing all MS outlined in Section 1. The individuals shall possess a valid US/UK driver’s license and be capable of operating tow vehicles.
2.21.2 Fuels Employee Training Records and Documentation
The contractor shall ensure employees that possess qualification equivalent to AFSC 2F0X1 skill level and 2F091 level for Fuel management. This shall be documented to validate their knowledge of fuels distribution, expeditor, hydrants, preventive maintenance, cryogenics, Fuels Service Center (FSC), material control, laboratory sampling, fuel receipts, environmental compliance, and contingency training practices. Special purpose vehicle operators will have a valid professional certification including C or C+E heavy goods driving licenses, Certificate Professional Competence (CPC) and hazardous cargo licenses (category 3) these need to be in place before driving special purpose vehicles.
2.21.3 The contractor shall ensure start training dates do not exceed 180 calendar days. If training is not complete after 180 days, the employee’s training start date shall be restarted.
2.21.4 The contractor shall document and maintain a training file and qualification/certification record for each employee. The contractor shall make training records available for government review, upon request. Personnel shall be re-certified annually, when applicable. The contractor will comply with DLA Energy P-32 training and timeline requirements for the Terminal Manager (TM) and accounting function. Contractor must have trained personnel for laboratory, accounting, and TM functions. The contractor will comply with DAFI 23-201 section 5.15 Managing Personnel and 7.6 Fuels training. Upon request, the Contractor shall provide the Government with the necessary training documents and/or proof of certification to substantiate individual level of competency.
2.21.5 Fuels Employee Training
2.21.5.1 The contractor can request additional formalized training opportunities through HQ USAFE/A4RMF and/or DLA. DLA required training is scheduled through the Fuels Training website; the contractor employee will need to create a profile before signing up for courses. The contractor will submit requests for required classroom slots through the COR and approved/ disapproval from the Contracting Office.
2.21.5.2 If and when courses have been approved and scheduled, it is the contractor responsibility for all costs incurred for personnel to attend training, although there is no charge for the classes themselves. If courses are unavailable to maintain the minimum staffing requirements below, the Contractor may be required to fill vacant positions with personnel who have already completed training. The contractor is required to ensure employees have or will complete formal technical training in the following courses:
• The TM shall have completed or will completed TM course (DLA Fuels Training).
• Fuels Quality J3ZR2F051 09AA, at least one Laboratory technician must be experienced in fuels laboratory and have certification equivalent to military SEI 039.
• Cryogenics, course number J3AZR2F051-09AA
• Base Level Defense Fuels Management Course, at least two personnel must have a certification equivalent to military SEI 040 and be trained in Air Force accounting procedures IAW DLA Policy 7 and 32 (DLA Fuels Training).
SECTION 3 HOURS OF OPERATION REQUIREMENTS
3.1 Normal Hours of Operation
3.1.1 The Contractor shall perform services required under this PWS during normal hours of operation excluding UK Holidays. Normal hours of operation are Monday through Friday 0730 – 1630, excluding UK Holidays. Normal hours represent the minimum hours of operation.
3.1.2 The Contractor shall ensure someone is available to answer phones and respond to customer requests during normal duty hours.
3.2 Recognized UK Holidays
New Years Day January 1st Good Friday Friday before Easter Easter Monday Monday after Easter Bank Holiday 1st Monday in May Spring Bank Holiday Last Monday in May Late Summer Holiday Last Monday in August Christmas Day December 25th Boxing Day December 26th
**National holidays subsequently declared by His Majesty’s Government shall likewise be considered official holidays, for the purpose of this PWS**
3.3 Surge Hours
3.3.1 As defined by paragraph 4.1.2, any MS/Fuels special event and contingency support required by the Government (to include declared/recognized UK Holidays) The Contractor shall submit an After-Action Report (AAR) to the COR upon completion of any surge hours support.
3.3.2 When notified, the Contractor shall be capable of performing MS and Fuels airfield operations during surge hours. Typical these periods shall encompass Monday to Friday from after 1630 and before 0730 and weekends (to include declared/recognized UK Holidays). The Contractor shall support any surge request that falls outside of typical established normal hours.
3.3.3 The Contractor shall provide a contact list of at least two points of contact (POCs) to facilitate notification requirements NLT 30 calendar days prior to the contract start date and within one (1) business day after revisions occur. The POCs must be contactable 24/7. The Contractor shall ensure personnel are present at the work center 1-hour prior to surge aircraft arrivals/departures.
3.3.4 The Contractor shall ensure the AAR includes, but is not limited to, numbers of hours performed, number of personnel, aircraft type, aircraft time of arrival/departure, if airstairs were used, type of fuel/cryogenic product dispensed, quantity of fuel/cryogenic product dispensed and any problems/issues that arose.
3.4 Continuation of Mission Essential Contractor Services
3.4.1 The entirety of this contract, SE Maintenance, MS and Fuels Management are designated mission-essential services unless deemed otherwise by the installation Commander. Mission essential services must be performed under all circumstances.
3.4.2 In accordance with DFARS 237.7602, the Contractor shall be prepared to continue providing the services designated as mission-essential services, in accordance with the terms and conditions of their contracts, during periods of crisis to include adverse weather conditions. These services shall be provided according to their normal schedules in this PWS as required for the duration of the emergency unless otherwise instructed by the COR or the CO.
SECTION 4 SUPPLEMENTAL SUPPORT REQUIREMENTS
4.1 Contingency, Tenant Unit, and Special Event Support
4.1.1 The Contractor shall support and attend pre-arrival planning meetings at RAF Fairford concerning contingency and special event support. The Contractor shall implement plans to accomplish the goals discussed during these meetings pertaining to MS, and Fuels support. The Contractor may be required to provide support up to 24-hours a day, seven (7) days a week during contingency and special event periods and/or provide 24-hour contact information to the COR or CO when activated. When special events occur outside normal operating hours, they will be in provide surge hours support.
4.1.2 The Contractor will be notified by the COR/FC/WRMO of contingencies and special events, to include but not limited to, real-world aircraft/personnel deployments, major base exercises, humanitarian missions, construction projects affecting Fuels facilities, Change-of-Command ceremonies, peacetime equipment use requests, RAF surge support aircraft, RAF Brize Norton Fuel support, RAF/NATO aircraft, and commercial aircraft (including RON aircraft), dignitary/distinguished visitor visits and 99 ERS diverts within the UK. This would include ensuring ADR approval for driving an R-11 refueler to divert location and provide refuel support to assist aircraft recovery.
4.1.3 The Contractor shall provide SE delivery, MS (to include Follow-Me), and aircraft refueling support to aircraft temporarily stationed at and conducting flying missions out of RAF Fairford.
When requested, the Contractor shall provide initial aircraft beddown and final launch services as long as those services remain consistent with the requirements set forth in the PWS.
4.1.4 The Contractor shall coordinate with incoming TDY personnel on a timeline for handover of incoming and outgoing responsibilities. When equipment is requested for contingency and/or special event use, the Contractor shall prepare and operationally check equipment and prior to handover to TDY personnel. At a minimum, equipment will be inspected for serviceability IAW applicable TO workcard criteria.
4.1.5 The Contractor shall deliver equipment to a predetermined staging area and turn over day-to-day operations of equipment to assigned organizations no later than 24-hours prior to the planned special event and/or contingency operation. The Contractor shall develop a local checklist to document the handover of equipment at the staging areas.
4.1.6 The Contractor shall ensure upon completion of the special event and/or contingency operation equipment is returned to the predetermined staging areas for reconstitution by the owning organization. These actions shall be accomplished no later than 10-calendar days after the end of the special event or contingency operation.
4.2 Royal Air Force Surge Support
4.2.1 RAF Surge Support is performed over a weekend period, normally during the month of July of each year. The Contractor shall coordinate with the appropriate POCs and other base agencies or departments to facilitate or coordinate Fuels and MS support. RAF Surge support shall not diminish the performance of any other requirements within this PWS.
4.2.2 The Contractor shall coordinate with incoming RAF personnel on a timeline for handover of incoming and outgoing Fuels equipment, facilities and responsibilities.
4.2.3 The scope of Fuels support during will be the week prior through the week after the RAF Surge Support. The Contractor shall provide RAF support along with the other requirements of this PWS during normal working hours. However, estimated surge support Fuels support will be on the following days and times:
Fuels Wednesday to Friday 4-hours Saturday 12-hours Sunday 12-Hours
4.3 Non-Marshalling Services- Aircraft Deicing Support
4.3.1 The Contractor shall license and/or certify personnel to operate aircraft deicing trucks and deice aircraft when required. At a minimum, the Contractor must maintain the capability to deice two (2) aircraft simultaneously. The Government shall determine aircraft deicing priority when conflicts exist.
4.4 Major Inspections and Exercises
4.4.1 The Contractor shall support all inspections. The Contractor may be evaluated by external inspectors using direct or indirect evaluation procedures identified in DAFI 90-201.
4.4.2 Inspectors must coordinate through the COR or CO prior to inspections and be accompanied by the COR or CO. The Contractor shall contact the COR or CO immediately if an inspection occurs without the COR or CO present.
4.4.3 The Contractor will not be required to dedicate a representative to staff the EOC but will ensure prompt response…
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