Attachment_1c_SAFB_DRAFT_PWS_Section_11-Operations Management_13DEC22.pdf

FA3002XXR00X

SHEPPARD AFB

BMC PWS

13 December 2022

11-1

SECTION 11: Operations Management

Performance Work Statement (PWS)

Table of Contents

11.1. DESCRIPTION OF SERVICES. .................................................................................... 11-2

11.1.1. Overview. ................................................................................................................... 11-2

11.1.2. Operations Management. ........................................................................................... 11-2

11.1.3. Operations Engineering. ........................................................................................... 11-15

11.1.4. U-FIX-IT. ................................................................................................................. 11-22

11.1.5. AMPS and Sub-AMPS. ............................................................................................ 11-23

11.1.6. Traffic Management Program. ................................................................................. 11-27

11.2. SERVICE SUMMARY. ................................................................................................. 11-28

11.3. GENERAL INFORMATION. ........................................................................................ 11-31

11.3.1. General. .................................................................................................................... 11-31

11.3.2. EMCS. ...................................................................................................................... 11-32

11.3.3. Performance Oversight. ............................................................................................ 11-32

11.3.4. MOA Initiative. ........................................................................................................ 11-33

11.3.5. Priorities. .................................................................................................................. 11-33

11.3.6. Government Provided Services ................................................................................ 11-33

APPENDIX 11A - PUBLICATIONS .................................................................................. 11-38

APPENDIX 11B - ESTIMATED WORKLOAD DATA .................................................... 11-39

APPENDIX 11C- MAPS AND WORK AREAS LAYOUT/GOVERNMENT FURNISHED

FACILITIES (GFF) .............................................................................................................. 11-46

APPENDIX 11D- CONTRACT DATA REQUIRED LIST (CDRL) ................................. 11-47

APPENDIX 11E- COLLATERAL TASKS (DUTIES) ....................................................... 11-52

APPENDIX 11F- GOVERNMENT FURNISHED PROPERTY (GFP) ............................. 11-53

APPENDIX 11G - GOVERNMENT FURNISHED TRAINING (GFT) ............................. 11-54

APPENDIX 11H - ACRONYMS ........................................................................................ 11-55

APPENDIX 11I- OPERATIONS PLANS (OPLANS) AND SUPPORT AGREEMENTS 11-56

APPENDIX 11J - SPECIAL TRAINING, CERTIFICATION, OR LICENSING

REQUIREMENTS ............................................................................................................... 11-57

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SECTION 11-1

11.1. DESCRIPTION OF SERVICES.

11.1.1. Overview.

11.1.1.1. Service Provider (SP) Operations Flight is responsible for effectively and efficiently operating, maintaining, and repairing Air Force (AF) real property (RP) and RP Installed Equipment

(RPIE) through usage of asset management principles at Sheppard Air Force Base (SAFB) and any attached or related properties under the control of SAFB. This includes facility and infrastructure operations, maintenance and repair, material control, customer service, Industrial Control Systems

(ICS), and facility engineering functions. This is accomplished by providing execution, management, and oversight of facility and infrastructure operations, maintenance and repair, materiel control, work planning, customer service, service contract management, and operations engineering capabilities. Also includes capability to prepare for and respond to and mitigate any infrastructure-related emergency conditions and contingency operations when necessary.

11.1.1.2. Operations Flight includes (1) Operations Management; (2) Operations; (3) Heavy Repair;

(4) Infrastructure Systems; (5) Facility Systems; (6) Requirements and Optimization; and (7)

Transportation and Utilities Activity Management Plans (AMPs). Broad examples of included activities are Heating Ventilation and Air Conditioning (HVAC), plumbing, electrical maintenance and repair, fire suppression maintenance, airfield maintenance, work request management, power production, minor construction, structural, and roof maintenance. This activity also maintains and operates base-wide Civil Engineering (CE) customer interface.

11.1.2. Operations Management.

11.1.2.1. Provide a dedicated Operation Manager to manage and perform all activities and functions related to leading, managing, training, and directing people and resources dedicated to performing operations and maintenance activities for all RP, RPIE, and Memorandum of

Agreement (MOA) Supported RP Similar Equipment (RPSE).

11.1.2.2. Provide information and support to include, but not limited to, status reports, work task

(WT), and operations management task, to the Base CE (BCE) and government designated CE representatives as required (CDRL 1101).

11.1.2.3. Conduct and participate in ad hoc meetings, teleconferences, Defense Collaborating

Services (DCS) meetings and information exchange with base and higher headquarters (HHQ) staff.

11.1.2.4. Generate, distribute, file, and maintain records of all required inspections, testing, training, certifications, operating instructions, personnel appointments memorandums, and policy letters.

11.1.2.5. Provide the Contracting Officer (CO) and Program Management Office (PMO) current copies of primary and alternative emergency point of contacts (POCs) within ten (10) business days

11-3 after contract start date.

11.1.2.6. Ensure all material cost and labor hours regardless of who accomplished the task/requirements (i.e., one time contract, subcontractor) that are captured within the approved

Government data systems to facilitate complete and accurate historical work data.

11.1.2.7. Operations and Maintenance (O&M).

11.1.2.7.1. Provide inspections, maintenance, repair, operations, and minor alterations, considering total system life cycle costs, and impact on the quality of service received by the customers.

11.1.2.7.2. Ensure maintenance personnel support of scheduled maintenance and repair appointments.

11.1.2.7.3. Provide priority service to facilities RPIE, RPSE, and systems designated critical by the Government.

11.1.2.7.4. Ensure proper coordination of all maintenance and alterations on structures listed in the historic registry.

11.1.2.7.5. Effectively utilize new technology and engineering methods to reduce government ownership cost. Maximize the use of highly efficient products wherever practical and as warranted by life cycle analysis.

11.1.2.7.6. Provide twenty-four (24) hours a day, seven (7) days a week emergency response capability.

11.1.2.7.7. Service Requests shall be processed within twenty-four (24) hours after submission.

Service Requests submitted in NexGen-IT after normal business hours will be processed the next business day.

11.1.2.7.8. During normal business hours, respond within twenty (20) minutes and perform unscheduled emergency Corrective Maintenance (CM) work, Work Priority (1), and complete/eliminate the emergency condition within twenty-four (24) hours after receipt. Material requirements for all Emergency CM work shall be processed the same day the call is received.

After business hours, respond to Emergency CM work request within sixty (60) minutes after notification.

11.1.2.7.9. Perform Plant Operations and Preventive Maintenance (PM) Work Priority 2A, on all

RP, RPIE, and RPSE. 2A - Plant Operations Facility Operations Facility Project (FOFP) IAW guidance on the AFCEC/COOM Work Management Business Process Library (Operations Flight

Support Site – Home).

11.1.2.7.10. Include new RP, RPIE, and RPSE into the PM Program. Review and update PM

Program annually and submit to the PMO for approval (CDRL 1138). Gather information and data to support asset management tools, assessments, techniques, and strategies to include, but not

11-4 limited to, BUILDER (or any designated Government replacement system), Facility Condition

Assessments (FCA), Asset Visibility Teams (AVT), Energy Audits, linear segmentation infrastructure assessments, PM, and RPIE inventories. Ensure the information and data gathered is accurate and up to date.

11.1.2.7.11. Utilize a prioritized critical facilities/critical facility equipment listing approved by the BCE to prioritize mission requirements.

11.1.2.7.12. All WT for critical facilities or systems identified, where the requirement is not considered Priority 1, will be classified, and accomplished as a 3A WT.

11.1.2.7.13. No more than 40% of Work Priority 3 CM work shall be assigned to any one Priority

3A, B, or C category unless approved by the government.

11.1.2.7.14. Priority 3A categorizes and prioritizes all work carrying an unabated Risk Assessment

Code (RAC) 1-3 or unabated Fire Safety Deficiency (FSD) code 1 and 2. 3A is also scheduled sustainment work for Tactical Mission Dependency Index (T-MDI) >= 80 as this represents the greatest mission risk if not completed, therefore the highest level of scheduled sustainment work.

11.1.2.7.15. Initially respond to 100% of Work Priority 3A CM work requests the same business day they are activated as a WT and complete 98% within seven (7) calendar days after WT activation, including material requirements. The remaining 2% shall be completed within fourteen

(14) calendar days of WT activation, including material requirements. Material requirements for

3A CM work shall be processed within three (3) calendar days after WT activation.

11.1.2.7.16. Priority 3B categorizes and prioritizes all work carrying an unabated RAC 4 and 5 or scheduled sustainment work for Tier 3 assets (Commander Focus items or T-MDI 79-69).

11.1.2.7.17. Complete 95% of Work Priority 3B CM work within thirty (30) calendar days after

WT activation, the remaining 5% shall be completed within forty-five (45) calendar days after WT activation, including material requirements. Material requirements for all 3B CM work shall be processed within 7 calendar days after WT activation.

11.1.2.7.18. Priority 3C categorizes and prioritizes scheduled sustainment work for Tier 4 assets

(all other sustainment work as defined and prioritized through the Facility Utilization Board process). The intent is for this work to not be accomplished at the expense of higher priority sustainment work.

11.1.2.7.19. Respond to and complete 85% of Work Priority 3C CM work within thirty (30) business days after WT activation, the remaining 15% is completed in forty-five (45) business days after WT activation, including material requirements. Material requirements for all 3C CM work shall be processed within seven (7) business days after material after WT activation. .

11.1.2.7.20. WTs regardless of assigned priority, where material with long lead times is not readily available will be considered for exclusion from the performance standard with PMO written

11-5 approval prior to the requirement becoming delinquent.

11.1.2.7.21. The following chart provides guidance on category description and prioritization:

Category Description CE

Maint

Priority

% of Annual

Direct Hours

Comments

Corrective Maintenance

(CM) – Sustainment maintenance and repair to keep assets good during managed lifecycle of ownership

3A High

30-60%

Primary focus of scheduled work

Maintenance risk is primary driver to respond urgently, T-MDI score 100-80, Critical Facility or System, RAC 1-

3/FSD 1-2

3B

Medium

Maintenance risk requires expedited response. T-MDI score 79-69, RAC 4-5

3C Low Low Maintenance risk supports delayed response. T-MDI score 68 and below, FSD 3

11.1.2.7.22. Coordinate and perform multi craft WTs, or Facility Projects (FP) for all 3A 3B and 3C

Work Priorities. Ensure WTs or FP work meets required prioritized category.

11.1.2.8. Facility Operations Facility Projects (FOFPs).

11.1.2.8.1. When there is little benefit from the repeated creation of individual WTs for an activity performed throughout the year, FOFPs provide an alternative application of the Facility Project

Form to reduce this administrative burden. There are also instances where it may not be feasible to create a WT for each facility or when essential mission support work is not a sustainment activity performed on RP. For guidance when these situations arise, Pseudo Locations and FOFPs provide the solutions. The FOFP process is intended to package WTs shops can use for labor and in some cases materiel, for up to an entire FY. R&O creates FOFPs and their associated WTs on a Fiscal

Year (FY) basis. The SP shall use FOFPs and associated WTs to track all work in these respective activities IAW Government Direction. FOFP WTs are NOT required to follow established timelines of other corrective maintenance work described above.

11.1.2.8.2. The following activities are most often recorded, but not limited to, on FOFPs:

• Snow Removal Operations.

• Street and Airfield Sweeping Operations

• Utility Plant Operations

• Work Clearance/AF Form 103, Base Civil Engineering Work Clearance Request, shop support when needed for requirements that are not going to be executed by the Operations

Flight

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• ESP Code or Natural Disaster FOFPs

• Facility Maintenance Program, AF Form 1219, BCE Multi-Craft Job Order

11.1.2.8.3. Perform separately funded enhancement work, Work Priorities 4A and 4B, (enhancement WTs) only when directed by the Administrative Contracting Officer (ACO). All work associated with processing, planning, and obtaining approval for 4A and 4B requirements shall be accomplished and documented in the data system as the service requests are received and the WTs are created. The PMO will compile a list from the database and prioritize the requirements for accomplishment.

11.1.2.8.4. Perform supporting work associated with the acquisition of RP or RPIE by a government procurement agency including all administrative work, document preparation, inspection, commissioning of new equipment prior to the acceptance of work, and attend operational familiarization training, walk through and related activities.

11.1.2.8.5. Confirm finished work requests meet customer requirements and all material cost and labor hours regardless of who will accomplish the task/requirements (i.e., one time contract, subcontractor) that are captured within the approved Government data systems to facilitate complete and accurate historical work data, verify accurate maintenance ownership costs are passed to the RP records, and feed the CE reimbursable billing program.

11.1.2.8.6. Be aware of mold, asbestos, lead based paint and Polychlorinated Biphenyls (PCBs) during construction, maintenance/repair activities and take necessary actions in coordination with the Environmental Activity.

11.1.2.8.7. Maintain historical records of asbestos and lead tests performed to support Operation and Engineering work.

11.1.2.8.8. Provide testing and abatement of mold, asbestos containing materials and lead painted surfaces as part of operations and maintenance activities, to include, but limited to, repair and maintenance of asbestos and lead utilities (water, electric, gas, sewer, and wastewater) distribution piping, generators, HVAC distribution piping, flue pipes, and associated components.

11.1.2.8.9. Personnel shall have appropriate training and certifications to perform work in potentially hazardous environments with hazardous materials, for example, PCBs, lead-based paint, mold, and asbestos.

11.1.2.8.10. Coordinate all activities with Government representative in the abatement process.

Notify the State of Texas prior to abatement.

11.1.2.8.11. Initiate, process, and support BCE Work Clearance Requests.

11.1.2.8.12. Comply with all applicable and current Occupational Safety and Health Act (OSHA), Environmental Protection Agency (EPA), National Fire Protection Association (NFPA), National

Electric Code (NEC), National Plumbing Code (NPC), International Building Code, Unified

11-7

Facilities Criteria, (UFC), DoD, AF, federal, state, and local regulatory requirements.

11.1.2.8.13. Populate, maintain, update, generate, and manage data and reports from AF-mandated

IT systems to receive work request and manage work and collect annual operating costs (labor, contracted services, etc.), input and manage whole building and asset warranties, validate inventories, and record condition assessments in Sustainment Management Systems (SMS) IAW published guidance.

11.1.2.9. Materiel Acquisition System (MAS).

11.1.2.9.1. SP shall procure and assume responsibility of MAS and be responsible for annual subscription renewal use. The Government requires the SP to assume all required licenses and access rights to ensure continuity.

11.1.2.9.2. Support government provided assessments, for example, Civil Engineer Maintenance

Inspection and Repair Team (CEMIRT), FCA, AVT, Energy Audits, Airfield Pavement

Evaluations (APE), and related support requirements (CDRL 1115).

11.1.2.9.3. Establish Damage Assessment Teams to quickly identify damage, establish repair priorities, determine and report estimated cost for securing temporary and permanent repairs to all facilities damaged from disasters.

11.1.2.9.4. Document all damages in the Air Education and Training Command (AETC) Damage

Assessment Tool database or designated software database system.

11.1.2.9.5. Participate and provide support for inspections, exercises, disaster recovery operations

(e.g., brush clearance for search and recovery teams, cutting a diversion ditch for emergency spill response team, debris clearance due to natural disasters, aircraft wreckage removal, move concrete barriers/planters, haul loads of topsoil or base course materials, provide backhoe excavation support, lift heavy objects, provide debris/dirt removal, dispose of unsatisfactory materials generated by separating environmentally contaminated materials) and emergencies; twenty-four

(24) hours a day, seven (7) days a week, including federal holidays until no longer required.

11.1.2.9.6. Post any Force Protection Condition (FPCON) changes to include after-hours in accordance with (IAW) FPCON and Facility Manager Handbook policies.

11.1.2.9.7. Heavy Repair. Manage and sustain properly functioning RP structures, interior and exterior areas at SAFB and all attached or related properties under the control of SAFB to include, but not limited to, pavements, roads, sidewalks, and fences. Provide pavement clearance, pavement sustainment and signage. Inventory all RP, accountable RPIE, and associated non-RPIE items IAW

HHQ directives.

11.1.2.10. Structures.

11.1.2.10.1. Maintain, construct, repair, paint, and modify wooden, masonry, metal, concrete buildings and structural systems.

11-8

11.1.2.10.2. Fabricate and repair components of buildings such as, but not limited to, locks, utility systems, RP, and associated non-RPIE items.

11.1.2.10.3. Provide locksmith services. Locksmith services on cypher locks, key locks, and safes combination.

11.1.2.10.4. Perform welding operations, HVAC sheet metalwork, signs, window screens, bollards, metal frames, metal hatches, metal poles, etc.

11.1.2.10.5. Establish and maintain an active Roof Inspection Program. Conduct periodic inspections, annotate existing conditions, conduct investigations IAW AF Preventative

Maintenance Task List (PMTL) and as required.

11.1.2.10.5.1. Maintain and repair roofing systems to include, but not limited to, built up roof

(BUR), standing seams metal roof (SSMR), shingle, tile, membrane, asphalt, composite, metal, concrete.

11.1.2.10.5.2. Maintain and repair roof distresses and the top surface of roofs.

11.1.2.10.5.3. Maintain and repair waterproofing membrane, insulation material, decking, and the structural elements.

11.1.2.10.6. Conduct periodic inspections, identify problem areas, and coordinate repair method.

Evaluate work performance and perform quality assurance (QA).

11.1.2.10.7. Conduct routine maintenance of gutters, roof top equipment, debris, flashing, and copings, and similar components IAW PM procedures.

11.1.2.10.8. Maintain and repair interior drain, vent, collection system, welding, floor covering.

11.1.2.10.9. Perform minor painting (64 sq. ft. or less); match texture and paint schemes according to surrounding areas.

11.1.2.11. Pavement Clearance.

11.1.2.11.1. Develop and maintain a Snow and Ice Removal/Control Plan IAW AFI 32-1001, Civil

Engineering Operations.

11.1.2.11.2. Provide removal of debris, snow, and ice from paved areas including streets, airfields, walkways, parking lots, and similar surfaces, IAW snow and ice control plan.

11.1.2.11.3. Sweep streets, parking lots, , airfield pavements, and walkways.

11.1.2.11.4. Ensure the airfield and its adjoining assets are always capable of supporting mission aircraft, including transient aircraft, unless previously approved by airfield management or other governmental agencies.

11-9

11.1.2.12. Pavement Sustainment.

11.1.2.12.1. Repair and maintain paved areas including streets, airfields, , walkways, parking lots, and other similar surfaces.

11.1.2.12.2. Ensure the airfield and its adjoining assets are always capable of supporting mission aircraft, including transient aircraft, unless previously approved by airfield management or other governmental agencies.

11.1.2.13. Signage. Install, maintain, and repair standardized signs in compliance with SAFB sign program IAW SHEPPARDAFBI 32-1001, Standardization of Sheppard Air Force Base (SAFB)

Signs and Street Markings, latest version and UFC 3-120-01, Design: Sign Standards, latest version.

11.1.2.14. Infrastructure Systems.

11.1.2.14.1. Manage and perform all activities and functions related to the SAFB infrastructure systems. Systems include utilities maintenance, HVAC, interior plumbing, Unaccompanied

Housing (UH), liquid fuels maintenance, Energy Management Control System (EMCS), and associated tasks including for example, corrosion control and cathodic protection. (CDRL 1107, 1108, 1109)

11.1.2.14.2. Inventory all RP and accountable RPIE items IAW HHQ directives. Ensure infrastructure systems comply with the most current DoD, AF, federal, state, local requirements, and environmental regulations (CDRL 1103, 1116).

11.1.2.15. HVAC.

11.1.2.15.1. Maintain, repair, replace, and operate HVAC systems, RP, accountable RPIE, and

RPSE items to include for example portable emergency systems, fire/unfired pressure vessel testing requirements (CDRL 1102).

11.1.2.15.2. Maintain appropriate and consistent climate control throughout SAFB.

11.1.2.15.3. Ensure building temperatures are within specified ranges provided in the local policy approved by the BCE. Local policy is based on UFC 3-410-01, Heating, Ventilating, And Air

Conditioning Systems, latest version, recommendations.

11.1.2.15.4. Provide and maintain an Industrial Water Treatment Program designed to improve heat transfer systems by reducing biological growth and scale buildup.

11.1.2.15.5. Support the installation’s Class I and II Halon, Refrigerant Management Plan and provide inputs to the Environmental Activity utilizing APIMS or designated government system.

11.1.2.15.6. Interior Plumbing. Maintain, repair, replace, and operate interior plumbing systems to include backflow prevention devices and fire suppression systems IAW plumbing codes (CDRL

11-10

1119).

11.1.2.16. Refrigerant Management.

11.1.2.16.1. SP shall comply with all requirements of the Refrigerant Management Plan and with current DoD, AF, federal, state, local regulatory requirements, and environmental regulations.

11.1.2.16.2. The SP shall maintain and update the Refrigerant Management Plan on an annual basis to ensure compliance with AFMAN 32-7002, Environmental Compliance and Pollution

Prevention, and ensure personnel performing refrigerant requirements are certified and licensed as required.

11.1.2.16.3. Except for household type appliances removed from RP facilities prior to salvage, the

SP is not responsible to recover refrigerant from non-CE owned assets.

11.1.2.17. Utilities Maintenance.

11.1.2.17.1. Manage and perform all activities and functions (documenting maintenance activity and keeping records) related to electrical, water, and gas distribution systems as well as sewer/wastewater (WW) systems, storm drainage systems, plant operations, and associated tasks to include coordinating Work/Digging permits (CDRL 1117, 1118, 1127, 1128,).

11.1.2.17.2. The SP shall complete Texas Commission on Environmental Quality (TCEQ) Form

No. TCEQ-00672 (latest revision), TCEQ-10400, and register as a water operations company and maintain registration for the duration of the contract so long as SP are operating Public Water

System No. TX2430007 according to 30 Texas Administrative Code (TAC), Chapter 30, Subchapter K, Public Water System Operators and Operations Companies.

11.1.2.17.3. Maintain, locate lines, mains, and repair, replace, and collect data from all utilities to include for example, water, electric and gas meters.

11.1.2.17.4. Coordinate scheduled utility outages with the BCE and Facility Manager or designated government representative no less than ten (10) workdays in advance.

11.1.2.17.5. Schedule all utility outages to maximize the least amount of disruption to occupants.

11.1.2.17.6. During business hours, ensure interruption of service shall not exceed sixty (60) minutes unless pre-scheduled (approved by COR), caused by natural or man-made disaster.

11.1.2.17.7. After business hours, interruption of service shall not exceed two (2) hours, unless approved by COR.

11.1.2.17.8. Notify the BCE and affected occupants of expected downtime due to emergency outages.

11.1.2.17.9. Ensure RP and RPIE is made operational immediately after utility is restored.

11-11

11.1.2.17.10. Ensure installation swimming pools are operational, maintained, and winterized as required by the Government. (CDRL 1126)

11.1.2.18. Liquid Fuels.

11.1.2.18.1. Maintain, repair, and operate CE fuels systems, RP, and accountable RPIE (CDRL

1130, 1131, 1132, 1133).

11.1.2.18.2. Perform maintenance on cathodic protection (CP) systems for fuels; evaluate impressed current systems and sacrificial systems; complete corrosion surveys and water tank calibrations; perform close-interval surveys; and maintain all required records.

11.1.2.19. Electrical Distribution System.

11.1.2.19.1. Maintain, repair, replace, and manage the electrical distribution systems, RP, and accountable RPIE.

11.1.2.19.2. Maintain “special levels” identified for critical spare parts, for example sub-station relays and circuit breakers.

11.1.2.20. Sewer/Wastewater (WW) Systems. Maintain, repair, replace, and manage the sewer/WW collection/treatment systems, RP, and accountable RPIE.

11.1.2.21. Water Distribution Systems.

11.1.2.21.1. Maintain, repair, replace, and manage the water distribution systems, fire hydrants, RP, and accountable RPIE.

11.1.2.21.2. Establish a Backflow Prevention Program that identifies, investigates, and documents all cross connections and ensures backflow surveys are conducted (CDRL 1120, 1121, 1122, 1123).

11.1.2.21.3. Perform flow tests on fire hydrants and exercise valves to ensure proper operation

(CDRL 1124, 1125).

11.1.2.21.4. Publish a water distribution system Flushing Plan coordinated with Bioenvironmental

Engineering Flight.

11.1.2.22. Gas Distribution Systems. Maintain, repair, replace, and manage the gas distribution systems, RP and accountable RPIE.

11.1.2.23. Plant Operations. Manage, maintain, conduct inspections, repair, and replace plant system components.

11.1.2.24. Entomology.

11-12

11.1.2.24.1. Provide pest control activities to include for example domestic and wild animal control services, monitoring, response, removal, and education programs for installation personnel utilizing a government approved Integrated Pest Management Program (CDRL 1134, 1135, 1136, 1137).

11.1.2.24.2. Minimize or eradicate all undesirable insects, rodents and vermin from associated facilities and grounds. Trap, net, relocate, and dispose of animals.

11.1.2.24.3. When noxious odors indicate the presence of dead rodents or other animals, locate and remove the animals and apply an effective deodorizer.

11.1.2.24.4. Participate in the Bird Hazard Working Group and maintain the most current Bird Air

Strike Hazard (BASH) standards IAW AFI 91-212, Bird/Wildlife Aircraft Strike Hazard (BASH)

Management Program.

11.1.2.24.5. Conduct Bird Dispersal Program. Protect installation personnel from vector borne diseases and medical pests (animals and plants that do not directly transmit disease pathogens but are medically important because of biting, stinging, or other annoyances including secondary skin infections).

11.1.2.25. Herbicides.

11.1.2.25.1. Provide application of herbicides except where covered under a separate ground’s maintenance service contract IAW DoD, AF, federal, state, local codes, licensing and certification requirements.

11.1.2.25.2. Schedule and perform weed control maintenance to eliminate weeds and vegetation for example on airfield, fences around ball fields, security areas, joints and cracks in pavements, airfield pavements, roads, sidewalks, storage, and parking areas free of vegetation, as required.

11.1.2.25.3. Remove and take action to prevent return of vegetation on airfield pavements, roads, sidewalks, and playgrounds.

11.1.2.25.4. Provide review and approval of all pesticides and herbicides used by SP on base.

11.1.2.26. Unaccompanied Housing (UH) Maintenance.

11.1.2.26.1. Accomplish maintenance and repair of all UH units when the occupant moves out and before the new occupant occupies the room/suites.

11.1.2.26.2. The maximum number of days authorized for unit downtime of UH is seven (7) calendar days, exclusive of material delays for change of occupancy.

11.1.2.26.3. The seven (7) calendar day maintenance downtime requirement starts when the service request submitted by the FM into the NexGen-IT system has been validated and activated as a WT.

11.1.2.26.4. Report to the Government, via email or telephonic call, all required maintenance work

11-13 that may have been caused by abuse or negligence on the part of the current occupant.

11.1.2.27. Energy Management Control System (EMCS)/Controls.

11.1.2.27.1. Maintain, monitor, install, remove, operate, calibrate, and repair EMCS/controls systems and associated components. EMCS shall be manned twenty-four (24) hours a day seven

(7) days a week 365 days per year .

11.1.2.27.2. Maintain appropriate and consistent climate control throughout SAFB. Monitor and perform temperature control.

11.1.2.27.3. Ensure building temperatures are within specified ranges provided in the local policy approved by the BCE. Local policy is based on UFC 3-410-01 recommendation.

11.1.2.27.4. Modify existing programs to accommodate changes in occupancy times.

11.1.2.27.5. Perform load shedding as required to keep electrical cost down.

11.1.2.27.6. Monitor EMCS at all times to immediately recognize HVAC system issues and ensure they are addressed IAW the priority of the WT (WT) assigned.

11.1.2.28. Facility System.

11.1.2.28.1. Manage and perform all activities and functions related to controls, alarms, electrical, power production, airfield lighting systems and associated tasks.

11.1.2.28.2. Facility systems shall comply with current DoD, AF, federal, state, local requirements, and environmental regulations.

11.1.2.28.3. Alarms. Maintain, install, remove, operate, program, and repair alarm systems to include for example fire alarm monitoring control systems and associated components deemed part of the RP Records (RPR).

11.1.2.29. Electrical. Maintain, install, operate, and repair energized and de-energized facility components for example electrical circuits, distribution systems, control systems, lightning protection systems, grounding systems, and associated mechanisms (CDRL 1106, 1109, 1110).

11.1.2.30. Power Production.

11.1.2.30.1. Maintain, remove, install, modify, operate, and repair renewable and non-renewable energy electrical power generating equipment and control systems, to include but not limited to emergency and standby generators, Fire Suppression Pump Generators, aircraft arresting systems, and associated equipment (CDRL 1105, 1129).

11.1.2.30.2. Ensure the arresting systems are fully operational and respond to arresting systems outages within fifteen (15) minutes after notification during scheduled flying operations.

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11.1.2.30.3. During the time the airfield is open, and the aircraft are flying, qualified technicians shall be present and ready to respond (CDRL 1114).

11.1.2.30.4. Perform daily operational checks to ensure the arresting systems are fully operational prior to airfield opening.

11.1.2.30.5. Provide scheduled and unscheduled operations maintenance, inspections, repair, installation, preparation for storage, fueling and periodic testing of power production and generation systems, equipment, and accessories.

11.1.2.30.6. Provide light cart systems and light cart maintenance support.

11.1.2.30.7. Maintain the generator wheel kits and load bank trailer used to test the generators.

11.1.2.30.8. Perform annual inventories of all generators, and associated property (CDRL 1103).

11.1.2.30.9. Develop, maintain, and provide status of generators and inventory list to HHQ upon request (CDRL 1104).

11.1.2.30.10. Complete monthly emissions reports using the Air Program Information

Management System (APIMS) “power home module”.

11.1.2.30.11. Provide annual generator operation training to authorized emergency generator operators, ensuring all are trained to operate applicable generators safely and efficiently.

11.1.2.31. Airfield Lighting Systems.

11.1.2.31.1. Maintain, repair, replace, modify, and operate the airfield lighting systems to include:

(e.g. constant current regulators, control components, counterpoise components, airfield lighting cables, obstruction lights (fixtures & lamps), condenser discharge lights, master sequence control timers, approach lights (fixtures & lamps), runway edge lights (fixtures & lamps), taxiway lights

(fixtures & lamps), approach path indicators, and isolating transformers) and all related RP, accountable RPIE, and associated non-RPIE items (CDRL 1113).

11.1.2.31.2. During the time, the airfield is open, and the aircraft are flying, qualified technicians shall be present and ready to respond.

11.1.2.31.3. Ensure the airfield lighting is fully operational and respond to outages within fifteen

(15) minutes after notification during flying hours.

11.1.2.32. Entry Gate Denial Barriers.

11.1.2.32.1. Maintain, operate, repair, installation’s entry gate denial barriers.

11.1.2.32.2. Denial barriers include for example permanent, power-assisted, and manually deployed active vehicle barriers.

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11.1.2.33. Vertical Transportation/Hydraulic Lift Pits. Currently SAFB has twenty-eight (28) freight and passenger elevators. They are maintained/repaired/inspected through a CES service contract. These items are excluded from the full maintenance coverage and will be the responsibility of the SP if they are damaged due to rescue and recovery operations, acts of God

(including damage resulting from emergency power generator power spikes and low quality), cosmetic, or construction. Additionally, ancillary components of the VTE system including the finishing, repairing or replacement of the cab enclosure, ceiling frames, hoist way door panels are the SP responsibility. Exception to this requirement are door frames, sills, car flooring, floor covering, main line power switches, main power breaker(s), hydraulic elevator jack outer housing, buried piping, smoke and fire sensors, fire service reports, main communication feeders to controller, security systems, and batteries for emergency lighting and lowering that are not solely dedicated to the VTE, air conditioners, and heaters.

11.1.2.34. Exhaust Hoods, Grease and Sand and Grit Traps. Currently SAFB has a service contract to perform service on this equipment. SP shall be responsible for providing functional maintenance and repair and PM.

11.1.3. Operations Engineering.

11.1.3.1. Establish an Operations and Maintenance Engineering capability.

11.1.3.2. Work closely with other Operations personnel to provide analysis of built and natural infrastructure asset data.

11.1.3.3. Apply an asset lifecycle approach to continually measure the performance of assets with respect to predicted lifecycle performance and use that analysis to ensure the CE's investment plans minimize risk to the mission and maximize the AF's return on investment (ROI).

11.1.3.4. The BCE and PMO will review and approve/disapprove all long-range plans.

11.1.3.5. Work with the Engineering Activity to align and de-conflict all investments for example, preventative maintenance, in-house repair or replacement, and renovation/replacement by contract investments.

11.1.3.6. Ensure facility and infrastructure systems changes are updated into BUILDER and

PAVER Government directed SMS data systems and as-built drawings within thirty (30) business days after transfer and acceptance of DoD RP.

11.1.3.7. Review Statement of Work (SOW), contract specifications, and request for proposal and material submittals for construction and repair projects to ensure the Government receives mission capable and high performing and warranted products.

11.1.3.8. Attend and coordinate attendance at project final inspection/BOI meetings to ensure O&M training is complete and proper documentation is kept on file.

11.1.3.9. Ensure all O&M manuals are kept on file, accessible to other CE personnel, and divested

11-16 of at the appropriate times.

11.1.3.10. Analyze customer work orders for planned investments on assets to validate the requirement and inform investment timing IAW PAD 12-03, Vol 2.

11.1.3.11. Conduct site visits and customer meetings to validate work requirements and estimate

WT man- hour/material. Ensure appropriate coordination on Facility Project WTs.

11.1.3.12. Build and provide government cost estimates for WTs for review and approval in Work

Request Review Board (WRRB). SP shall complete cost estimates for WT that do not qualify for priority 1, 2 or 3 tasks.

11.1.3.13. Manage, train, and perform all activities and functions related to requirements and optimization, customer service, Facility Manager Program, RP inventory, work order planning, engineering, material control, vehicle management, U-Fix It Program, and custodial, and associated tasks. Support linear segmentation efforts, gather supporting documentation and update database with pavement and utility assets. Update data into BUILDER and PAVER systems. Provide full time registered Professional Engineers (PEs) in each discipline (mechanical, electrical, and civil).

11.1.3.14. Requirements and Optimization.

11.1.3.14.1. Manage and execute requirements identification and prioritization, perform PM

Management Analysis and planning, corrective maintenance (CM) analysis and planning and support on cradle to grave contract execution.

11.1.3.14.2. Process Service Requests, to include after hour calls, IAW WT prioritization specified in Work Management Playbook https://usaf.dps.mil/teams/10041/ceplaybooks/pages/default.aspx and associated process map.

11.1.3.14.3. Dispatch craftsman to unscheduled Priority 1 WTs.

11.1.3.14.4. Write CM WTs from work center created, or customer submitted service requests.

11.1.3.14.5. Prioritize work utilizing the most current government Work Classification System.

11.1.3.14.6. Provide professional, courteous, responsive customer service and accurate information.

11.1.3.14.7. Provide service request feedback to facility managers to include for example, approved priority, status, estimated completion date, and completion status.

11.1.3.14.8. Activate and manage CE Command and Control Centers to include for example, Unit

Control Center (UCC), and Damage Control Center (DCC).

11.1.3.14.9. Process and control work requirements for work performed by CE work forces.

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11.1.3.14.10. Maintain accountability of resources to include for example, equipment, personnel, and facilities.

11.1.3.14.11. Maintain data entry quality and accuracy standards based on AF policy, government designated systems and database procedures, and technical guidance.

11.1.3.14.12. Control and issue Land Mobile Radios (LMRs) for the accomplishment of CE assigned duties.

11.1.3.14.13. Ensure all RPIE inventoried items are submitted for capitalization within ten (10) business days after close-out.

11.1.3.14.14. Administer a customer-focused Facilities Manager's Program that ensures cost effective expenditures of resources and provides functional and serviceable facilities.

11.1.3.14.15. Establish and maintain a working relationship with facility managers.

11.1.3.14.16. Provide and coordinate with other Government stakeholders (i.e., fire department, environmental, etc.), facility manager training monthly, to include, but not limited to, work requirements, identification of facility abuse/misuse, key/lock control, recycling programs, energy conservation, how to identify abnormal or alarm conditions and timely identification of facility damage, outages, and failures.

11.1.3.14.17. Facility Managers shall be trained IAW AFI 32-1001, chapter 7.

11.1.3.15. RP and Accountable RPIE Inventory.

11.1.3.15.1. Manage inventory of all RP and accountable RPIE.

11.1.3.15.2. Perform, document, and maintain cost analysis/report on each critical ($10K or more) asset. Evaluate long-term costs associated with repair compared to replacement costs.

11.1.3.16. WT Planning.

11.1.3.16.1. Coordinate with other Operation Engineering personnel, develop written estimates on work to be performed, and provide recommendations for review at staff meetings, the Work

Request Working Group (WRWG), WRRB and Facility Board (FB). Prioritize maintenance of facilities and systems based on mission criticality, urgency of repair with respect to safety, and best return on investment.

11.1.3.16.2. SP will conduct the WRWG meeting weekly or more frequently as necessary. The

Government Operations COR will be member this forum. The government reserves the right for final decisions for WTs.

11.1.3.16.3. Work that exceeds scope of CM shall be routed through WRWG the WRRB and the

PMO to determine method of completion.

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11.1.3.16.4. SP will conduct the WRRB meeting every two weeks or more frequently as necessary.

The SP will provide recommendation and the Deputy BCE or BCE (alternate) will provide final decision in this forum.

11.1.3.16.5. The WRRB will review, approve/disapprove, and make a final determination on which

WTs are to be performed by in-house capabilities for enhancement work and which will be sent to engineering as a capital project opportunity.

11.1.3.16.6. The SP shall be responsible for all Sustainment and CM valued at $100K and less

(Includes time and materials).

11.1.3.16.7. Ensure Priority 4A and 4B enhancement type work meets required prioritized category and provide written estimates utilizing a formal estimating program.

11.1.3.16.8. SP shall utilize NexGen-IT to input program estimated start and completion dates when the work is assigned. Accomplish enhancement work within scheduled start and completion dates.

11.1.3.16.9. Manage all Facility Projects work and ensure WT costs exceeding 25% of estimated cost are processed for re-approval prior to completion.

11.1.3.16.10. Execute all enhancement work projects within the fiscal year the government issued work to the SP. 100% of all projects shall be awarded before the end of the fiscal year

11.1.3.16.11. Coordinate with Engineering Activity for inclusion of WTs of which initial estimated scope of work labor and material costs exceed Facility Project criteria.

11.1.3.17. Warranty. SP’s warranty management responsibilities include, but are not limited to:

11.1.3.17.1. Establishing the warranty program IAW Work Management Playbook.

11.1.3.17.2. Evaluate and planning for warranty stipulations as applicable using an ROI strategy.

11.1.3.17.3. Schedule quarterly warranty review meetings with engineers/shops/subject matter experts.

11.1.3.17.4. Ensure all warranty information is catalogued according to NexGen-IT procedures.

11.1.3.17.5. Briefing each sub-AMP working group quarterly on warranty inspection requirements for the next quarter. At these meetings, SP shall review warranty calls, remaining warranty life, and plan warranty end-of-life inspections.

11.1.3.17.6. Providing on-demand engineering expertise to CORs for any contract project.

11.1.3.17.7. Executing warranty calls in coordination with the CE SP Project Manager.

11.1.3.17.8. Accurately record the inventory and condition of all RP assets and RPIE in the

11-19 appropriate SMS to facilitate PM investment determination processes. Establish PM records in

NexGen-IT.

11.1.3.17.9. Ensure 100% BUILDER inventory adjustments and condition assessments in conjunction with annual PM requirement completion for those component sections/systems contained in PM program.

11.1.3.17.10. SP shall examine unconstrained asset inventory and develop an executable portfolio of PM requirements, for government review and approval, to sustain the assets, support the mission, and yield an effective ROI. The PM program shall comply with the AFI 32-1001, Civil

Engineer Operations, Chapter 3, The PM Playbook, and the AFCEC/COOM PM Business Process

Library. Commercial and AF specific PM task lists and associated PM execution frequencies are contained in NexGen-IT to provide estimated completion times and support NexGen-IT PM execution. The SP’s PM program shall consider as a minimum:

• Policy driven maintenance requirements.

• Criticality of how the asset supports the mission.

• ROI and cost effectiveness of the PM investment.

• The condition of the asset and its expected life cycle.

• Impacts of warranties that are tied to the asset.

11.1.3.17.10.1. Deviations/recommendations to set PM frequencies must be approved by the

Government prior to adjustments. SP will provide sufficient business case for recommended frequency change.

11.1.3.17.10.2. PM for all assets in the PM Program must be prioritized over all other forms of work, with the exception of Priority 1 Emergency Work defined in the PWS.

11.1.3.17.10.2.1. These deviations are limited to issues outside the SP’s control, such as a lack of access by facility occupants, facility/equipment under renovation, or other Government determinations.

11.1.3.17.10.2.2. SP shall account for the fluctuations of assets, e.g., additions and deletions, throughout the life of the contract to include new items as a result of acquisition or construction.

11.1.3.18. Industrial Control Systems (ICS).

11.1.3.18.1. Maintain ICSs standards across all systems based on AF policy and technical guidance.

11.1.3.18.2. Maintain ICS to ensure the Information Assurance (IA) compliance meets the technical guidance and criteria that utilize any means of connectivity to connect devices, points to panels and any central monitoring workstations, to include for example the local area network (LAN) based, radio frequency (RF), twisted pair, phone, fiber optic, and wireless methods.

11.1.3.18.3. SP CE shall coordinate with the SP ISSM for any WT that needs to be completed (See

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PWS Section 2, paragraph 2.1.13.13).

11.1.3.19. FCA.

11.1.3.19.1. Use, maintain, and update a Sustainment Management System (SMS), currently

BUILDER, capable of batch filing and producing reports that meet the requirements of this PWS.

Use of BUILDER is mandatory

11.1.3.19.2. Inventory. Provide and maintain asset visibility of all facilities at the facility level and at the three subordinate levels (below facility level) through the detailed inventory of the facility systems, components, and component-sections that comprise each facility.

11.1.3.19.3. The term “Facilities” as used in this section includes all facilities that are classified with RP Asset (RPA) Type B (Buildings), Type S (Structures) and Type LS (Linear Structures).

11.1.3.19.4. Maintain, update, and create detailed inventory data on all Type B, S, and LS facilities.

11.1.3.19.5. Oversee facility inventory in SMS, currently BUILDER, and make updates to reflect accurate information.

11.1.3.19.6. Include all installation RPIE in the BUILDER database. Inventory and enter RPIE into the BUILDER database. This requirement applies to RPIE not previously inventoried and

RPIE components replaced during the course of maintenance.

11.1.3.19.7. Assessment Completeness Standard: Achieve and maintain an assessment completeness standard of at least 99% of all facilities by both count and area as follows:

If the initial assessment completion status is:

Then the SP shall achieve at least 99% completeness within the first:

Less Than 80.0% 12 months of the Period of Performance

(POP)

Greater than 80.0 and less than 90.0% 6 months of the POP

Greater than 90.0 and less than 98.0% 3 months of the POP

98.0% or higher Month of the POP

11.1.3.19.8. Achieve and maintain both “facility count” and “facility area” assessment completeness at least 99% monthly.

11.1.3.19.9. Shall not conduct direct visual assessments during the first (1st) year of service for any newly installed component-section.

11.1.3.19.10. Newly installed items will begin with a condition index score equal to 100 for the first year of service.

11.1.3.19.11. Assessment Frequency. Perform FCA. The SP shall maintain monthly, at a

11-21 minimum, 90 % of all FCAs measured at the facility level for facility count and facility square footage.

11.1.3.19.12. Assessment Schedule. Create and implement an assessment schedule designed to achieve at least the minimum currency of 90% monthly.