Attachment 11 RD Application Technology Matrix.xlsx

XLSX spreadsheet 78 KB Posted

Attached to
RD Application Sustainment Operations & Maintenance Support Federal contract opportunity
Solicitation number
12SAD125R0002
Issued by
Department of Agriculture Rural Housing Service

About this file

The file is an Excel-based Application Technology Matrix detailing the comprehensive IT systems and applications supporting the USDA Rural Development (RD) technology portfolio across multiple program areas including Guaranteed Loans, Single Family Housing Direct, Commercial Lending, Multi-Family Housing, Enterprise Support Services, and Salesforce-based applications.

The matrix provides granular details on 65 distinct applications, including their infrastructure, software platforms, databases, and historical ticket volumes across three fiscal years. Key systems include the Guaranteed Loan System (GLS), LoanServ, Commercial Loan Servicing System (CLSS), and Salesforce-based applications like ReConnect and the Guaranteed Underwriting System (GUS2). The applications support critical functions such as loan origination, servicing, payment processing, reporting, and program management across rural housing, utilities, and economic development initiatives. Notably, the Salesforce applications represent a significant portion of the portfolio, with ReConnect and the Higher Blends Infrastructure Incentive Program (HBIIP) showing substantial ticket volumes and strategic importance to rural development programs.

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Combined

Application/System/ProcessDescriptionInfrastructureSoftwareFront EndMid-TierDatabaseHistorical Ticket Count SEHistorical Ticket Count PSOSE 3 year TotalTotal %PSO 3 Year TotalTotal %
FY 22FY23FY24FY 22FY23FY24
GUARANTEED/DIRECT
Guaranteed Loan System (GLS)GLS is an online transaction entry and inquiry financial and accounting system that records and manages obligations, servicing, and loss claims for guaranteed programs, as well as managing and monitoring lenders.WindowsIISN/ADB2546210444241182183120021.13%6065.97%
Electronic Status Reporting (ESR)ESR captures current loan status and delinquency information, monitors USDA portfolio and lender performance, and provides monthly reports on servicers and default status.LinuxApacheJBossDB2451841810141041.83%320.31%
Farm Service Agency Guaranteed (FSAG)FSAG includes loan origination, loan closing, losses, secondary market transactions, lender portfolio management, servicing actions, re-amortizations, consolidations, transfers, agency loan repurchases, liquidation expenses, interest assistance payments, and status reporting.LinuxApacheTomcatDB220628655540.95%160.16%
Guaranteed Annual Fees (GAF)GAF provides an automated method for lenders to retrieve billing of annual fees against guaranteed loans and submit annual fee payment requests.LinuxApacheTomcatDB230818171212560.99%410.40%
Guaranteed Loan (GuarLoan)GuarLoan includes common or shared (RD and FSA) applications, including loan origination, funds administration, loan closing, annual fees, late fees, losses, secondary market transactions, lender portfolio management, servicing actions, re-amortizations, consolidations, transfers, agency loan repurchases, liquidation expenses, interest assistance payments, status reporting, and credit bureau reporting.LinuxApacheJBossDB212910243010310.55%640.63%
Intermediary Relending Program (IRP)IRP facilitates loan making to local organizations (intermediaries) for establishing revolving loan funds. The funds finance business and economic development activities to create/retain jobs in disadvantaged/remote communities.LinuxApacheTomcatDB21844331260.46%70.07%
Multi-Family Housing Guaranteed (MFHG)MFHG includes loan origination, funds reservation, loan closing, losses, secondary market transactions, lender portfolio management, servicing actions, re-amortizations, consolidations, transfers, agency loan repurchases, liquidation expenses, interest credit payments, and status reporting.LinuxApacheTomcatDB23011771640.07%400.39%
Single Family Housing (SFH Loss)SFH Loss allows lenders to input and transmit loss data, the Agency to disburse loss payments to the lender via EFT. It allows for accurate and timely processing of SFH Loss claims data, and the captured data was used for the, now discontinued, Debt Collection Improvement Act (DCIA) processing.WindowsIISN/ADB2827225170.30%90.09%
Authorization Authentication Security Module (AASM)AASM provides secure external lender access, via eAuthentication, to the Guaranteed Loan System (GLS). This external connection allows BP, CF, FSA, MH, RUS, SFH, WW lenders limited capabilities to the Guaranteed applications.LinuxApacheTomcatDB2141121381744460.81%990.97%
Lender Interactive Network Connection (LINC)Accessible by Guaranteed Loan Program participating RD, Intermediary, and FSA private industry lenders, LINC houses GLS systems for accessing/inputting information for: Loan/Default Status Reporting, Annual Fees, Mortgage Recovery Advance, Loss Claim, Loan Underwriting, Loan Closing/Administration, Application Authorization, Intermediary Relending Program. The data collected is integrated with GLS.LinuxApacheTomcatDB224173312119741.30%320.31%
SINGLE FAMILY HOUSING DIRECT
Automated Mail Processing (AMP)AMP is an enterprise print and mail-handling service that produces and distributes financial and management reports, as well as loan servicing and customer notification correspondence. The volume of printed material exceeds 36.6 million pages per year and supports an average of 475,000 pieces of metered mail per month. SFHMainframePrecisely

• EngageOne™ Enrichment

• EngageOne™ Designer

• EngageOne™ Vault

• EngageOne™ Generate

• Finalist

• Mail360 Manager

• MailStream Plus

• Tag Print System II

Xerox

• Design ProTool

N/AN/AN/A111310151913340.60%470.46%
LoanServLoanServ a COTS product that records and manages obligations, disbursements, collections, and servicing for the SFHD loans and grants portfolio. NOTE: The COTS product is supported by another vendor. the support under this contract will include development and maintenance of LoanServ scripts and macros and test regions. SFHMainframeCOBOL

VB

Click Once

.NET

N/AN/AN/A67656861781062003.52%2452.41%
Mortgage Account Information (MAI)MAI provides online information to Single Family Housing Direct borrowers regarding the loan accounts they hold with RD.LinuxApacheJBossMS SQL Server523141519100.18%480.47%
MortgageLinkMortgageLink is a portal page to access LoanServ test and production regions.LinuxApacheN/AN/A00010000.00%10.01%
National Office Reserve Funds (NORF)
Trying to RetireNORF allows state offices to reserve program loan funds from the National Office.LinuxApacheTomcatMS SQL Server100511210.02%180.18%
Self Help Automated Reporting and Evaluation System (SHARES)SHARES manages, tracks, evaluates, and reports on the status of the Self-Help Housing Section 523 Grant Program, as well as provides this information with all parties that provide assistance to this program.LinuxApacheJBossOracle1122211619150.26%560.55%
Customer Initiated Payments (CIP)CIP is a web service that interfaces to Pay.Gov that allows borrowers to access their SFHD loans and make payments over the web.LinuxApacheJBossMS SQL Server00144210.02%100.10%
SFHD Workflows, File Transfers, and Automated ProcessesWorkflows/IntegrationsWorkflows/Integrations
Payment and Special Assistance (LoanServ Integration)Workflows/IntegrationsWorkflows/Integrations
New Loans (LoanServ Integration)Workflows/IntegrationsWorkflows/Integrations
FARETSFARETS retreives select origination legal documents that are send through FTPS to a vendor.Workflows/Integrations
Global Notes (GNOTES)GNOTES collects a file from the mainframe and based on the data has a cross-reference of notes that are rocorded on the borrower account in LoanServ.Workflows/Integrations
MONEYGRAMSFTP process to collect a file from Money Gram server and then place on the mainframe.Workflows/Integrations
SFHPAD (Single Family Housing Pre-Authorized Debit (PAD))Collects specific files from the mainframe, WEFTALL (PAD data), and EFS (credit reporting fees), and sends them to ECMS server.Workflows/Integrations
WESTERN UNIONSFTP process to collect a file from Western Union server and then place on the mainframe.Workflows/Integrations
New Loan Quality Assurance Review (QAR) UploadUploads new loan data to the data warehouse.Workflows/Integrations
PA TDW UploadUploads payment assistance data to the data warehouse.Workflows/Integrations
Property AdministrationRetrieves property data for other applications.Workflows/Integrations
COMMERCIAL
Commercial Loan Servicing System (CLSS)CLSS tracks and services the commercial direct loan and grant programs (e.g., electric, telephone, distance learning, broadband, cable television, water and environmental, community facilities) borrowers, obligations, loans, grants, and payments.LinuxApacheJBossDB29053579558712003.52%2242.20%
Rural Development Utilities Program Customer Initiated Payments (RDUPCIP)RD Utilities Program Customer Initiated Payments (RDUPCIP) is an electronic collection method that enables borrowers with Commercial program loans, being serviced in CLSS, to make payments through an on-line collection system. Pay.gov uses the information to transmit an Automated Clearing House transaction for an electronic withdrawal from the bank account designated by the borrower. The borrower is given credit at the time the payment is withdrawn. Pay.gov transmits the funds to Treasury and sends an electronic file to USDA. The file is used to update the borrower’s account.LinuxApacheJBossMS SQL Server11185530.05%180.18%
Staff Review Reporting System (SRRS)SRRS supports the Program Accounting Services Division in tracking various activities related to the Utilities Programs certified public accountants audit program and the Loan Fund and Accounting Reviews.WindowsIISN/ADB2163754616211071.88%430.42%
Data Collection System (DCS)DCS automates financial and statistical report submissions by their borrowers, fulfilling the regulatory reporting requirement. These reports make the information available to the Utilities programs for analysis in connection with Government loan funds security.Windows.NETN/AMS SQL Server8081501225262113.72%630.62%
Commercial Program Application Processing (CPAP)CPAP is an application used by RUS program to process Water and Waste loan and grant applications.Windows.NETN/AMS SQL Server9696523749452444.30%1311.29%
DocFactory Electric (in process of being migrated to Coupa)DocFactory Electric is the enterprise document assembly solution utilizing a COTS package called Exari to implement a system and workflow that aids in the selection and assembly of appropriate documents using data from other systems and/or data retrieved via an interview process.LinuxExariApacheTomcatMS SQL Server1013101020.04%230.23%
RD ApplyRDApply is an application intake system that allows an applicant to apply for loans and grants for Rural Utilities Services (RUS) Programs. With RDApply, applicants can create an application, upload attachments, sign certifications, and draw service areas, to name a few features.LinuxApacheJBossOracle8564377239631863.28%1741.71%
ePERThe electronic Preliminary Engineering Report (ePER) is an online tool designed to allow consulting engineers to enter and upload analyses, data, and technical information and produce a report that can accompany an application for funding from Rural Utilities Service’s (RUS)Water and Waste Disposal Loan and Grant program.LinuxApacheJBossOracle3111041250.09%260.26%
Electric and Telecommunications Loan Statistics (LoanStats)LoanStats tracks statistics on Rural Utilities Service Telephone and Electric loans. CommercialMainframeN/AN/AN/A00031000.00%40.04%
FoxPro Loan Statistics (FoxPro)Desktop application used to track statistics on Rural Utilities Service (RUS) Electric loans. CommercialMainframeN/AN/AN/A00030000.00%30.03%
MULTI-FAMILY HOUSING
Automated Multi-Family Account System (AMAS)AMAS records and manages obligations, disbursements, collections, and servicing for the multi-family housing loans and grants portfolio. MFHMainframeN/AN/AN/A333011505645741.30%1511.49%
Electronic Fund Transfer (EFT)EFT is a repository of customer banking information that is used to disburse Government funds electronically to a customer bank account.LinuxApacheTomcatDB27265513150.26%230.23%
Multi-Family Integrated System (MFIS)MFIS assists personnel in monitoring the management of Multi-Family rental properties. MFIS provides the capabilities to track all of the activities related to the management and servicing of the MFH property.WindowsLegacy ASPN/ADB28072317466631833.22%2032.00%
Pre-Authorized Debt (PAD)PAD is used for automatic payments of loans. PAD takes pre-authorized funds from borrower accounts via EFT for automatic payments of loans.LinuxApacheTomcatDB2331128370.12%230.23%
Management Interactive Network Connection (MINC)MINC collects project budget and tenant residency status information from management agencies and service bureaus either through EDI files or direct data entry through website. The data collected is integrated into MFIS.WindowsLegacy ASPN/ADB21111614916280.49%390.38%
Prepayment Tracking/Concurrence (PreTrac)PreTrac processes MFH prepayment requests and enables RHS to process, manage, and track prepayment applications received from MFH borrowers of rental properties and to offer incentives for borrowers to remain in the program in areas where there is a need for such housing by low-income families and minorities.LinuxApacheTomcatOracle7308107100.18%250.25%
Prepayment Information Exchange (PIX)PIX allows nonprofit organizations and public bodies interested in preserving affordable housing to obtain information regarding MFH projects that have applied to prepay their MFH Loans.LinuxApacheTomcatOracle12075730.05%190.19%
RD GENERAL SUPPORT SERVICES
RD General support Services (RD GSS)RD GSS hosts the DevOps and Security Tool Chain which consists of Confluence, Jira, BitBucket/Git, ArtiFactory, Jenkins, Compliance Sheriff, OwnBackup, IBM AppScan, Burp Suite Professional, and HP Web Inspect.LinuxApacheTomcat1691270370410260.46%105010.34%
Rules Engine BRE/FICO BlazeBusiness Rules Engine (BRE) / FICO Blaze Advisor business rules management system with the primary purpose to develop, deploy and maintain business rules services. This service automates policies and procedures as a service in an application. This desktop tool has an integrated set of development and deployment tools used for creating business rule services.LinuxFICO Blaze AdvisorApacheJBossMS SQL Server01730180.14%40.04%
Automated Report Tracking System (ARTS)ARTS tracks internal management control documents, such as Financial Management Division (FMD) reviews, Management Control Reviews (MCRs), State Internal Reviews (SIRs), investigations, and hotline complaints. ARTS is used by National Office FMD staff and each state’s Management Control Officers (MCOs) and Alternate MCOs. Rural Development (RDs) Operations and Maintenance (O&M) staff and other users access ARTS through the web to input/retrieve appropriate/pertinent data into/from the application. ARTS processes system data to produce RD audit and results information. Appropriate O&M staff then take the respective actions/steps to resolve/respond to ARTS-generated audit reports.Windows.NETN/AMS SQL Server10083410.02%150.15%
Credit Reform Data Store (CRDS)CRDS extract data from financial systems and pass to BICS. CRDS import data from the SAS mainframe system and Excel files. CRDS is a secure data store for credit reform data. The data store provides analytical tools for analyzing and comparing data, automating the creation of reports, and maintaining version control over reporting.SolarisEssBaseApacheEssBaseOracle00060100.00%70.07%
User Access Management (UAM)UAM manages the initiation and documentation of the lifecycle of user account administration.LinuxApacheTomcatMS SQL Server23219201270.12%510.50%
MulesoftAWS GovCloudN/AN/AN/A0136615540.07%1221.20%
ENTERPRISE SUPPORT SERVICES
Account Cross Reference (ACR)ACR serves as a social security number (SSN) translator with a data warehouse front the masks SSN's with a certificate-based value. The service resides inside of the Tabular Data Warehouse.LinuxApacheJBossOracle2001192320.04%430.42%
Enterprise Cash Management Services (ECMS)ECMS is the web view of the ECMS database which currently holds all the loan level accounting data (FY’s appropriation codes, type of assistance codes, cohorts, Treasury Account Symbols (TAS), etc) all necessary to derive the component TAS and Business Event Type Code (BETC) required by Treasury.LinuxApacheJBossMS SQL Server331428665257751.32%1751.72%
Income & Property EligibilityWeb site listing income eligibility requirements and displaying maps showing eligible loan areas.LinuxApacheJBossMS SQL Server181330221740611.07%790.78%
Rural Development CensusWebsite that provides RD census data needed for various RD programs in order to calculate eligibility and rates related to US census numbers..NETN/AN/A00010000.00%10.01%
Program Funds Control System (PFCS)Financial management system designed to consolidate and reengineer the funding controls for multiple loan programs at FSA and RD.SolarisOracle App ServerOracle29126722814313212478613.84%3993.93%
Program Loan Accounting System (PLAS)PLAS tracks and services business programs, community facilities, water and waste, MFH Preservation, farmer program borrowers, obligations, loans, grants, and payments. PLAS also supports general ledger, cash tracking, Pre-Authorized Debit, and the County Office Information file.
NOTE: FPAC is the systems owner for PLAS. However, Contractor will provide full-time data base support, Batch scheduling/processing support (control-M) and secondary application support for all environments.MainframeN/AN/AN/A1057824128105852073.65%3183.13%
Lead-Based Paint (LBP)LBP is a decision support tool for complying with Federal regulations regarding lead-based paint.LinuxApacheJBossMS SQL Server3511241190.16%270.27%
Grants USDA (GIM)GIM interfaces with Grants.gov. GIM provides USDA employee access to information and forms to allow submission of specified grant forms electronically.LinuxApacheJBossMS SQL Server1145191550200.35%840.83%
Multi-Family Management RentalsWeb site listing MFH properties for rent.LinuxApacheTomcatDB2122831450.09%250.25%
Eligibility ManagerWebsite to maintain county textual descriptions of property eligibility for RD direct and guaranteed loans.LinuxApacheJBossMS SQL Server00023300.00%80.08%
eFormseForms is a web-based application used to lessen the public paperwork burden mandated by the Paperwork Reduction Act. Forms gives customers, producers, partners, and others access to forms and account information related to USDA programs. eForms consists of the following modules:LinuxAdobe Experience Manager (AEM)ApacheTomcatMS SQL Server6710795389172694.74%640.63%
FormsForms - Portal that allows public access to forms for FSA, NRCS, and RD. Forms can only be view and printed without an eAuth ID but to submit a form than an eAuth ID is required.LinuxApacheTomcatMS SQL Server30195840.07%220.22%
My FormsMyForms - Web application that allows public access (with eAuth ID) to access for FSA, NRCS, and RD. Forms can be saved and submitted electronically to Federal service centers.LinuxApacheTomcatMS SQL Server00043500.00%120.12%
Forms AdminForms Administration - Web application providing RD and FPAC employee processing of electronic service requested submitted through MyForms.LinuxApacheTomcatMS SQL Server00060700.00%130.13%
RD Address Verification (Verification)Address Verification is a geospatial system which identifies eligible and ineligible areas by program based off the user’s input of a geographic location (address). This service is used by the RD Eligibility system. This services uses Bing Spatial Services to determine if a property exists, and if its location is in an eligible area for a preliminary eligibility assessment. It is also used in reporting on Congressional Districts that RD services.WindowsApacheJBossN/A100841110.02%230.23%
Service Center Agencies Online Services (SCAO)Service Center Agencies Online Services, (SCA Online Services) (SCAOS) is a static web page that lists services provided by FSA, NRCS and RD.LinuxApacheN/AN/A4133221380.14%380.37%
Federal Asset Sales-Real Property (FASRP)FASRP is a non-authenticating module which provides a centralized searching solution for all United States Federal Assets for sale. The initial release will focus on “Real Property”, e.g., Commercial property holdings.LinuxApacheJBossMS SQL Server00041800.00%130.13%
Property Administration
Property Administration - RD security staff uses this application to add, modify or delete UserIDs and passwords that are stored in the database for FCLREO properties.LinuxApacheJBossMS SQL Server010521010.02%170.17%
Foreclosure Real Estate Owned (FCLREO)FCLREO is a protected internal website (USDA employees) for the RD field offices to list Foreclosure and Real Estate Owned property to the properties website that is for sale.LinuxApacheJBossMS SQL Server00081000.00%90.09%
Farm Service Agency Real Estate Owned (FSAREO)FSAREO is a protected internal website (USDA employees) for the FSA field offices to list farm Foreclosure and Real Estate Owned property to the properties website that is for sale.LinuxApacheJBossMS SQL Server00010000.00%10.01%
Home SalesHomeSales provides a centralized repository of re-possessed property for sale for all Federally owned real-estate (REO).LinuxApacheJBossMS SQL Server10080610.02%140.14%
MFHREOMFHREO display MFH foreclosure and real estate owned (REO) properties for sale.LinuxApacheJBossMS SQL Server01120020.04%20.02%
Budget Information Control Systems (BICS)BICS automates and streamlines the data handling, data analysis and document production process during the various budget phases within the Budget Division of USDA Rural Development. The system was designed to provide a central repository for data for all the Budget Division branches (Credit Reform Staff (CRS), Administrative Program Branch (APB), and Program Budget Branch (PBB)). The system aggregates relevant program information received from various sources internal and external to the Budget Division (e.g., RD Program Area, NFAOC, and CSC). Budget Division Director and staff can retrieve and analyze the data and generate various reports that are used for submissions during the fiscal year.Windows.NETN/AMS SQL Server94813915210.37%370.36%
Properties
USDAProperties is a non-authenticating public facing website for RDSFH, RDMFH, RBS, and FSAREO and FSAFCL.LinuxApacheJBossMS SQL Server3141011380.14%240.24%
SALESFORCE – RD FORCE
ReConnect (RPS)/Telecom Program ServicesReConnect supports the intake and reporting of loans, grants, and loan-grant combinations to facilitate broadband development in areas of rural America that currently do not have sufficient access to broadband.Salesforce GovCloudN/AN/AN/A193792368456177145088.95%217621.42%
(RPS) Funding Opportunity Announcement (Intake Application)Community within ReConnect that streamlines the application intake.RPS community
(RPS) Reporting and Compliance (R&C)Community within ReConnect that streamlines the reporting process for entities receiving financial assistance from Rural Utility Services.RPS community
(RPS) Public Notice Filings (PNF)Community within ReConnect to publish Proposed Funded Service Areas included in the recently submitted broadband applications requesting financial assistance.RPS community
(RPS) Community ConnectRPS community
Resource 1 RDForceResource 1 is used by USDA RD employees to enter basic contact information to share with fellow employees facilitating effective communication and correspondence with new and existing.Salesforce GovCloudN/AN/AN/A011616120.04%230.23%
Higher Blends Infrastructure Incentive Program (HBIIP)HBIIP provides the intake for an application to expand the availability of ethanol and biodiesel by incentivizing the expansion of sales or renewable fuels. The HBIIP grant program includes infrastructure projects for transportation fueling facilities and fuel distribution facilities.Salesforce GovCloudN/AN/AN/A151353812958010091883.31%171816.91%
Food Systems Modernization FSCGFSC-G is a public facing portal for lenders to upload documents into ECF using information from GLS to identify Borrower and Loan information to which these documents should be related. Lenders will only be able to upload documentation post obligation. The system features automated communications to and from the agency and lender, allowing lenders to send and receive secure information and stay up to date on their servicing requirements for the program. It also has reporting features for RD program staff.Salesforce GovCloudN/AN/AN/A000002200.00%220.22%
Food Systems Modernization VAPGFSM-VAPG provides an application intake and review portal for potential grantseekers looking to garner funding for investments in the creation of more enhanced products than what their already owned initial product. The Value-Added Producer Grant automated solution provides a way for external users, potential or current applicants, to fill out the grant application via an online portal.
The FSM-VAPG deliverability will provide grant seekers a grant application intake portal for investments in Value-Added initiatives to increase and drive demand for changed product lines.Salesforce GovCloudN/AN/AN/A000002600.00%260.26%
Inflation Reduction Act (IRA) Rural Energey for America Program (REAP) Grant ProgramThe program provides guaranteed loan financing and grant funding to agricultural producers and rural small businesses for renewable energy systems or to make energy efficiency improvements. Agricultural producers may also apply for new energy efficient equipment and new system loans for agricultural production and processing. The goal is to increase energy independence in the United States by generating a higher supply of clean energy in the private sector while simultaneously decreasing energy needsSalesforce GovCloudN/AN/AN/A0000121100.00%290.29%
New Empowering Rural America (New ERA) loan/grant programHelps rural Americans transition to clean, affordable, and reliable energy. New ERA program funding is available to member-owned rural electric cooperatives, which have been the backbone of America’s rural power delivery for nearly a century.Salesforce GovCloudN/AN/AN/A000025500.00%580.57%
Powering Affordable Clean Energy (PACE)Makes available partially forgivable loans to renewable-energy developers and electric service providers, including municipals, cooperatives, and investor-owned and Tribal utilities to help finance large-scale solar, wind, geothermal, biomass, hydropower projects and energy storage in support of renewable energy systems.Salesforce GovCloudN/AN/AN/A0000145500.00%690.68%
SALESFORCE – RD FORCE RA
GUS2The Guaranteed Underwriting System, known as GUS, is an

underwriting system to support Single Family Housing Guaranteed Loan Program loans. GUS was created by USDA Rural Development to assist approved lenders to underwrite Single Family Housing Guaranteed Loans by providing underwriting

recommendations and a comprehensive underwriting findings report.Salesforce GovCloudN/AN/AN/A88941002022011412824.97%5445.35%
RD DirectPro (Point of Sale)In Development as part of the UNIFI replacement projectSalesforce GovCloudN/AN/AN/A0020362820.04%640.63%
SALESFORCE – RDWORKFORCE/ MISSION SUPPORT
CIO Budget Tracker System (BTS)The RD CIO Budget Tracker System is an end-to-end Cloud-based application that provides a secure, scalable, enterprise-level, web-based application for efficiently tracking RD CIO's Budget. It provides the complete capability to create, manage, track, and report on all Budget topics. The application is configured to provide an environment that offers maximum ease of use to the RD management and the users by using presentation techniques that are familiar to users of Internet Explorer or other internet browsers. Being a cloud based solution, it enables RD management to free up IT resources from day-to-day administration of servers, operating systems and databases.Salesforce GovCloudN/AN/AN/ANANANANANANA00.00%00.00%
RD Employee Portal/OneRD/Team RDThe OneRD Portal is an employee-based portal for centralizing USDA RD various Business Center administrative service offerings and service requests. The Business Center, which works with employees throughout the country, performs various workflow that can accommodate selected RD administrative functions and be used by a virtual workforce. The intent is to automate majority of administrative tasks, and provide a paperless, fast, and efficient service to our virtual workforce.Salesforce GovCloudN/AN/AN/A46067349100.18%1101.08%
Civil Rights Automated Management (CRAMS)CRAMS is a tracking system for civil rights compliants.Salesforce GovCloudN/AN/AN/A00021000.00%30.03%
Congressional Announcement Management System (CAMS)CAMS provides reporting for the Congressional Announcements for the Office of External Affairs (OEA) and RD leadership to track data and communications and assist with communication to various organizations and external customers.Salesforce GovCloudN/AN/AN/A0093233890.16%640.63%
TOTALS220016501828300531653989567810159
Three Year Average18933386100%100%

Mainframe

Application/System/ProcessDescriptionInfrastructureSoftwareFront EndMid-TierDatabaseHistorical Ticket Count SEHistorical Ticket Count PSOSE 3 year TotalTotal %PSO 3 Year TotalTotal %
FY 22FY23FY24FY 22FY23FY24
Mainframe
Automated Mail Processing (AMP)AMP is an enterprise print and mail-handling service that produces and distributes financial and management reports, as well as loan servicing and customer notification correspondence. The volume of printed material exceeds 36.6 million pages per year and supports an average of 475,000 pieces of metered mail per month. SFHMainframePrecisely

• EngageOne™ Enrichment

• EngageOne™ Designer

• EngageOne™ Vault

• EngageOne™ Generate

• Finalist

• Mail360 Manager

• MailStream Plus

• Tag Print System II

Xerox

• Design ProTool

N/AN/AN/A111310151913346.60%476.12%
LoanServLoanServ a COTS product that records and manages obligations, disbursements, collections, and servicing for the SFHD loans and grants portfolio. NOTE: The COTS product is supported by another vendor. the support under this contract will include development and maintenance of LoanServ scripts and macros and test regions. SFHMainframeCOBOL

VB

Click Once

.NET

N/AN/AN/A676568617810620038.83%24531.90%
Electric and Telecommunications Loan Statistics (LoanStats)LoanStats tracks statistics on Rural Utilities Service Telephone and Electric loans. CommercialMainframeN/AN/AN/A00031000.00%40.52%
FoxPro Loan Statistics (FoxPro)Desktop application used to track statistics on Rural Utilities Service (RUS) Electric loans. CommercialMainframeN/AN/AN/A00030000.00%30.39%
Automated Multi-Family Account System (AMAS)AMAS records and manages obligations, disbursements, collections, and servicing for the multi-family housing loans and grants portfolio. MFHMainframeN/AN/AN/A3330115056457414.37%15119.66%
Program Loan Accounting System (PLAS)PLAS tracks and services business programs, community facilities, water and waste, MFH Preservation, farmer program borrowers, obligations, loans, grants, and payments. PLAS also supports general ledger, cash tracking, Pre-Authorized Debit, and the County Office Information file.
NOTE: FPAC is the systems owner for PLAS. However, Contractor will provide full-time data base support, Batch scheduling/processing support (control-M) and secondary application support for all environments.MainframeN/AN/AN/A10578241281058520740.19%31841.41%
TOTALS2161861132602592495157683
Three Year Average172256100%100%
Percentage of total9.07%7.56%

Mainframe Sofware

VendorProductPlatform
BroadComCA ENDEVOR CM BASEz/OS
BroadComCA ENDEVOR CM EXT PROC OPTIONz/OS
BroadComCA EASYTRIEVE PLUS REPORT GENz/OS
BroadComCA EASYTRIEVE PLUS IDMS OPTIONz/OS
BroadComCA IDMS/DBz/OS
BroadComCA IDMS PERFORMANCE MONITORz/OS
BroadComCA OPTIMIZER/IIz/OS
EISSAS/AFz/OS
IBMIBM Debug for z Systems V14z/OS
IBMDB2 High Performance Unload for z/OSz/OS
IBMDB2 12 for z/OSz/OS
IBMDB2 Utilities Suitez/OS
IBMz/OS V2 GDDM-PGFz/OS
IBMWebSphere Application Server for z/OSz/OS
IBMz/OS V2 XL C/C++z/OS
IBMPSF V4 for OS/390z/OS
IBMCOBOL V4z/OS
IBMIBM Connect:Direct z/OS Stdz/OS
IBMCICS TS VUE V5z/OS
IBMIBM Hourglassz/OS
IBMDB2 QMF z/OSz/OS
IBMEnterprise COBOL z/OS V6z/OS
IBMIBM CICS Optim Solution S&Sz/OS
IBMOptim DGS for DB2 for z/OSz/OS
IBMVS COBOL II Comp Lib and Debugz/OS
Immix TechnologyBasic Reporting Systemz/OS
Immix TechnologyDatabase Managementz/OS
Immix TechnologyFOCUS DBMS Serverz/OS
Immix TechnologyMultiple Session Optionz/OS
Immix TechnologyDB2 Read Interfacez/OS
Immix TechnologyCA-IDMS/R Read Interfacez/OS
Immix TechnologyWebFOCUS ReportCasterz/OS
Immix TechnologyWebFOCUS Reporting Serverz/OS
Immix TechnologyWebFOCUS Comprehensive User Servicesz/OS
Immix TechnologyPitney Bowes: EngageOne DOC1 Generatez/OS
Immix TechnologyPitney Bowes: Finalistz/OS
Immix TechnologyPitney Bowes: Finalist DBz/OS
Immix TechnologyPitney Bowes: Mail 360 Managerz/OS
Immix TechnologyPitney Bowes: Streamweaverz/OS
Immix TechnologyPitney Bowes: MailStream Plusz/OS
Immix TechnologyPitney Bowes: USPS Reference File Monthlyz/OS
Levi Ray & Shoup, Inc.DRSz/OS
Levi Ray & Shoup, Inc.VMCF/vtamz/OS
Levi Ray & Shoup, Inc.VPS/Report Browserz/OS
Levi Ray & Shoup, Inc.VTAM Printer Supprtz/OS
MacKinney Systems Inc.Batch to CICSz/OS
PKWARE, Inc.Smartcrypt SE for z Systemsz/OS
Software Engineering America$AVRSz/OS
Software Engineering AmericaArchive Browse Program Product Suitez/OS
Software Engineering AmericaTRMS/MVSz/OS
IBMVA Java OS/390 V2 Compilerz/OS

Guaranteed

Application/System/ProcessDescriptionInfrastructureSoftwareFront EndMid-TierDatabaseHistorical Ticket Count SEHistorical Ticket Count PSOSE 3 year TotalTotal %PSO 3 Year TotalTotal %
FY 22FY23FY24FY 22FY23FY24
GUARANTEED
Guaranteed Loan System (GLS)GLS is an online transaction entry and inquiry financial and accounting system that records and manages obligations, servicing, and loss claims for guaranteed programs, as well as managing and monitoring lenders.WindowsIISN/ADB2546210444241182183120074.44%60664.06%
Electronic Status Reporting (ESR)ESR captures current loan status and delinquency information, monitors USDA portfolio and lender performance, and provides monthly reports on servicers and default status.LinuxApacheJBossDB2451841810141046.45%323.38%
Farm Service Agency Guaranteed (FSAG)FSAG includes loan origination, loan closing, losses, secondary market transactions, lender portfolio management, servicing actions, re-amortizations, consolidations, transfers, agency loan repurchases, liquidation expenses, interest assistance payments, and status reporting.LinuxApacheTomcatDB220628655543.35%161.69%
Guaranteed Annual Fees (GAF)GAF provides an automated method for lenders to retrieve billing of annual fees against guaranteed loans and submit annual fee payment requests.LinuxApacheTomcatDB230818171212563.47%414.33%
Guaranteed Loan (GuarLoan)GuarLoan includes common or shared (RD and FSA) applications, including loan origination, funds administration, loan closing, annual fees, late fees, losses, secondary market transactions, lender portfolio management, servicing actions, re-amortizations, consolidations, transfers, agency loan repurchases, liquidation expenses, interest assistance payments, status reporting, and credit bureau reporting.LinuxApacheJBossDB212910243010311.92%646.77%
Intermediary Relending Program (IRP)IRP facilitates loan making to local organizations (intermediaries) for establishing revolving loan funds. The funds finance business and economic development activities to create/retain jobs in disadvantaged/remote communities.LinuxApacheTomcatDB21844331261.61%70.74%
Multi-Family Housing Guaranteed (MFHG)MFHG includes loan origination, funds reservation, loan closing, losses, secondary market transactions, lender portfolio management, servicing actions, re-amortizations, consolidations, transfers, agency loan repurchases, liquidation expenses, interest credit payments, and status reporting.LinuxApacheTomcatDB23011771640.25%404.23%
Single Family Housing (SFH Loss)SFH Loss allows lenders to input and transmit loss data, the Agency to disburse loss payments to the lender via EFT. It allows for accurate and timely processing of SFH Loss claims data, and the captured data was used for the, now discontinued, Debt Collection Improvement Act (DCIA) processing.WindowsIISN/ADB2827225171.05%90.95%
Authorization Authentication Security Module (AASM)AASM provides secure external lender access, via eAuthentication, to the Guaranteed Loan System (GLS). This external connection allows BP, CF, FSA, MH, RUS, SFH, WW lenders limited capabilities to the Guaranteed applications.LinuxApacheTomcatDB2141121381744462.85%9910.47%
Lender Interactive Network Connection (LINC)Accessible by Guaranteed Loan Program participating RD, Intermediary, and FSA private industry lenders, LINC houses GLS systems for accessing/inputting information for: Loan/Default Status Reporting, Annual Fees, Mortgage Recovery Advance, Loss Claim, Loan Underwriting, Loan Closing/Administration, Application Authorization, Intermediary Relending Program. The data collected is integrated with GLS.LinuxApacheTomcatDB224173312119744.59%323.38%
TOTALS7202856073682792991612946
Three Year Average537315100%100%
Percentage of total28.39%9.31%

SFH Direct

Application/System/ProcessDescriptionInfrastructureSoftwareFront EndMid-TierDatabaseHistorical Ticket Count SEHistorical Ticket Count PSOSE 3 year TotalTotal %PSO 3 Year TotalTotal %
FY 22FY23FY24FY 22FY23FY24
SINGLE FAMILY HOUSING DIRECT
Automated Mail Processing (AMP)AMP is an enterprise print and mail-handling service that produces and distributes financial and management reports, as well as loan servicing and customer notification correspondence. The volume of printed material exceeds 36.6 million pages per year and supports an average of 475,000 pieces of metered mail per month. SFHMainframePrecisely

• EngageOne™ Enrichment

• EngageOne™ Designer

• EngageOne™ Vault

• EngageOne™ Generate

• Finalist

• Mail360 Manager

• MailStream Plus

• Tag Print System II

Xerox

• Design ProTool

N/AN/AN/A1113101519133413.03%4711.06%
LoanServLoanServ a COTS product that records and manages obligations, disbursements, collections, and servicing for the SFHD loans and grants portfolio. NOTE: The COTS product is supported by another vendor. the support under this contract will include development and maintenance of LoanServ scripts and macros and test regions. SFHMainframeCOBOL

VB

Click Once

.NET

N/AN/AN/A676568617810620076.63%24557.65%
Mortgage Account Information (MAI)MAI provides online information to Single Family Housing Direct borrowers regarding the loan accounts they hold with RD.LinuxApacheJBossMS SQL Server523141519103.83%4811.29%
MortgageLinkMortgageLink is a portal page to access LoanServ test and production regions.LinuxApacheN/AN/A00010000.00%10.24%
National Office Reserve Funds (NORF)
Trying to RetireNORF allows state offices to reserve program loan funds from the National Office.LinuxApacheTomcatMS SQL Server100511210.38%184.24%
Self Help Automated Reporting and Evaluation System (SHARES)SHARES manages, tracks, evaluates, and reports on the status of the Self-Help Housing Section 523 Grant Program, as well as provides this information with all parties that provide assistance to this program.LinuxApacheJBossOracle1122211619155.75%5613.18%
Customer Initiated Payments (CIP)CIP is a web service that interfaces to Pay.Gov that allows borrowers to access their SFHD loans and make payments over the web.LinuxApacheJBossMS SQL Server00144210.38%102.35%
SFHD Workflows, File Transfers, and Automated ProcessesWorkflows/Integrations
Payment and Special Assistance (LoanServ Integration)Workflows/Integrations
New Loans (LoanServ Integration)Workflows/Integrations
FARETSFARETS retreives select origination legal documents that are send through FTPS to a vendor.
Global Notes (GNOTES)GNOTES collects a file from the mainframe and based on the data has a cross-reference of notes that are rocorded on the borrower account in LoanServ.
MONEYGRAMSFTP process to collect a file from Money Gram server and then place on the mainframe.
SFHPAD (Single Family Housing Pre-Authorized Debit (PAD))Collects specific files from the mainframe, WEFTALL (PAD data), and EFS (credit reporting fees), and sends them to ECMS server.
WESTERN UNIONSFTP process to collect a file from Western Union server and then place on the mainframe.
New Loan Quality Assurance Review (QAR) UploadUploads new loan data to the data warehouse.
PA TDW UploadUploads payment assistance data to the data warehouse.
Property AdministrationRetrieves property data for other applications.
TOTALS958284121133171261425
Three Year Average87142100%100%
Percentage of total4.60%4.18%

Commercial

Application/System/ProcessDescriptionInfrastructureSoftwareFront EndMid-TierDatabaseHistorical Ticket Count SEHistorical Ticket Count PSOSE 3 year TotalTotal %PSO 3 Year TotalTotal %
FY 22FY23FY24FY 22FY23FY24
COMMERCIAL
Commercial Loan Servicing System (CLSS)CLSS tracks and services the commercial direct loan and grant programs (e.g., electric, telephone, distance learning, broadband, cable television, water and environmental, community facilities) borrowers, obligations, loans, grants, and payments.LinuxApacheJBossDB290535795587120020.88%22431.59%
Rural Development Utilities Program Customer Initiated Payments (RDUPCIP)RD Utilities Program Customer Initiated Payments (RDUPCIP) is an electronic collection method that enables borrowers with Commercial program loans, being serviced in CLSS, to make payments through an on-line collection system. Pay.gov uses the information to transmit an Automated Clearing House transaction for an electronic withdrawal from the bank account designated by the borrower. The borrower is given credit at the time the payment is withdrawn. Pay.gov transmits the funds to Treasury and sends an electronic file to USDA. The file is used to update the borrower’s account.LinuxApacheJBossMS SQL Server11185530.31%182.54%
Staff Review Reporting System (SRRS)SRRS supports the Program Accounting Services Division in tracking various activities related to the Utilities Programs certified public accountants audit program and the Loan Fund and Accounting Reviews.WindowsIISN/ADB21637546162110711.17%436.06%
Data Collection System (DCS)DCS automates financial and statistical report submissions by their borrowers, fulfilling the regulatory reporting requirement. These reports make the information available to the Utilities programs for analysis in connection with Government loan funds security.Windows.NETN/AMS SQL Server80815012252621122.03%638.89%
Commercial Program Application Processing (CPAP)CPAP is an application used by RUS program to process Water and Waste loan and grant applications.Windows.NETN/AMS SQL Server96965237494524425.47%13118.48%
DocFactory ElectricDocFactory Electric is the enterprise document assembly solution utilizing a COTS package called Exari to implement a system and workflow that aids in the selection and assembly of appropriate documents using data from other systems and/or data retrieved via an interview process.LinuxExariApacheTomcatMS SQL Server1013101020.21%233.24%
RD ApplyRDApply is an application intake system that allows an applicant to apply for loans and grants for Rural Utilities Services (RUS) Programs. With RDApply, applicants can create an application, upload attachments, sign certifications, and draw service areas, to name a few features.LinuxApacheJBossOracle85643772396318619.42%17424.54%
ePERThe electronic Preliminary Engineering Report (ePER) is an online tool designed to allow consulting engineers to enter and upload analyses, data, and technical information and produce a report that can accompany an application for funding from Rural Utilities Service’s (RUS)Water and Waste Disposal Loan and Grant program.LinuxApacheJBossOracle3111041250.52%263.67%
Electric and Telecommunications Loan Statistics (LoanStats)LoanStats tracks statistics on Rural Utilities Service Telephone and Electric loans. CommercialMainframeN/AN/AN/A00031000.00%40.56%
FoxPro Loan Statistics (FoxPro)Desktop application used to track statistics on Rural Utilities Service (RUS) Electric loans. CommercialMainframeN/AN/AN/A00030000.00%30.42%
TOTALS372333253249207253958709
Three Year Average319236100%100%
Percentage of total16.87%6.98%

MFH

Application/System/ProcessDescriptionInfrastructureSoftwareFront EndMid-TierDatabaseHistorical Ticket Count SEHistorical Ticket Count PSOSE 3 year TotalTotal %PSO 3 Year TotalTotal %
FY 22FY23FY24FY 22FY23FY24
MULTI-FAMILY HOUSING
Automated Multi-Family Account System (AMAS)AMAS records and manages obligations, disbursements, collections, and servicing for the multi-family housing loans and grants portfolio. MFHMainframeN/AN/AN/A3330115056457423.13%15131.26%
Electronic Fund Transfer (EFT)EFT is a repository of customer banking information that is used to disburse Government funds electronically to a customer bank account.LinuxApacheTomcatDB27265513154.69%234.76%
Multi-Family Integrated System (MFIS)MFIS assists personnel in monitoring the management of Multi-Family rental properties. MFIS provides the capabilities to track all of the activities related to the management and servicing of the MFH property.WindowsLegacy ASPN/ADB280723174666318357.19%20342.03%
Pre-Authorized Debt (PAD)PAD is used for automatic payments of loans. PAD takes pre-authorized funds from borrower accounts via EFT for automatic payments of loans.LinuxApacheTomcatDB2331128372.19%234.76%
Management Interactive Network Connection (MINC)MINC collects project budget and tenant residency status information from management agencies and service bureaus either through EDI files or direct data entry through website. The data collected is integrated into MFIS.WindowsLegacy ASPN/ADB21111614916288.75%398.07%
Prepayment Tracking/Concurrence (PreTrac)PreTrac processes MFH prepayment requests and enables RHS to process, manage, and track prepayment applications received from MFH borrowers of rental properties and to offer incentives for borrowers to remain in the program in areas where there is a need for such housing by low-income families and minorities.LinuxApacheTomcatOracle7308107103.13%255.18%
Prepayment Information Exchange (PIX)PIX allows nonprofit organizations and public bodies interested in preserving affordable housing to obtain information regarding MFH projects that have applied to prepay their MFH Loans.LinuxApacheTomcatOracle12075730.94%193.93%
TOTALS14212355170159154320483
Three Year Average107161100%100%
Percentage of total5.64%4.75%

GSS

Application/System/ProcessDescriptionInfrastructureSoftwareFront EndMid-TierDatabaseHistorical Ticket Count SEHistorical Ticket Count PSOSE 3 year TotalTotal %PSO 3 Year TotalTotal %
FY 22FY23FY24FY 22FY23FY24
RD GENERAL SUPPORT SERVICES
RD General support Services (RD GSS)RD GSS hosts the DevOps and Security Tool Chain which consists of Confluence, Jira, BitBucket/Git, ArtiFactory, Jenkins, Compliance Sheriff, OwnBackup, IBM AppScan, Burp Suite Professional, and HP Web Inspect.LinuxApacheTomcat16912703704102656.52%105084.07%
Rules Engine BRE/FICO BlazeBusiness Rules Engine (BRE) / FICO Blaze Advisor business rules management system with the primary purpose to develop, deploy and maintain business rules services. This service automates policies and procedures as a service in an application. This desktop tool has an integrated set of development and deployment tools used for creating business rule services.LinuxFICO Blaze AdvisorApacheJBossMS SQL Server017301817.39%40.32%

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