Attachment 1 - STARCOM PWS CGC Final.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

CIVILIAN GUARDIAN COURSE (CGC)

CURRICULUM DEVELOPMENT AND ITERATION

29 June 2026

STARCOM

Delta 1

Template AO: HQ STARCOM/Program Management

STATEMENT D: Distribution authorized to the Department of Defense and U.S. DoD Contractors only; administrative/operational use; 13 August 2021. Other requests for this document shall be referred to HQ STARCOM Program Management.

WARNING: This document contains technical data whose export is restricted by the Arms Export Control Act (Title22, USC, Sec 2751, et.

seq.) or the Export Administration Act of1979, as amended, Title 50, USC., App. 2401, et.seq. Violations of these export laws are subject to severe criminal penalties. Dissemination of this document is controlled under DoD Directive 5230.25.

DESTRUCTION NOTICE: Destroy by any method that will prevent disclosure of contents or reconstruction of the document.

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CHANGE CONTROL SUMMARY

Revision (Rev). A revision should be used to consolidate all changes into a new basic document with a new basic date. It should be used to clean up the document when it begins to become confusing with too many changes. It is the Data Managers (DM) decision when to revise the document. Number the revision and include a summary of the revisions in the change table. DM will remove all change bars when the document is revised since the revised document takes all previous changes into account. Do not remove changes from the change table when the document is revised since they may lend important historical value.

Version (Ver). A change that is administrative in nature does not require the document to be re-staffed.

Changes that remove or add items periodically assessed or affect items assessed in frequency of assessment or thresholds must be re-staffed for approval. Consolidate changes when possible. Include a summary of the changes incorporated in the change table. Ensure change bars have been inserted after initial release.

Rev./Ver. Eff. Date Description

6.3 29 Apr 26 Version for SAM use. Added in missing sections. Consolidated deliverables.

6.4 1 May 26 Edited following comments on 6.3

6.5 29 Jun 26 Removed curriculum GFIs due to confirmed unavailability, corrected Services

Summary references iii

Table of Contents

1. Introduction/Background

1.1. Mission Overview

1.2. Scope

2. General Requirements

2.1. Non-Personal Services

2.2. Contractor Management

2.2.1. Contract Administration

2.2.2. Contractor POC

2.2.3. Personnel Administration

2.2.4. Contractor Identification

2.3. Contractor Personnel, Disciplines, and Specialties

2.3.1. Personnel Turnover

2.3.2. Removal of Personnel at Government Request

2.4. Location and Hours of Work RESERVED

2.4.1. Building Access RESERVED

2.4.2. Morale Events RESERVED

2.4.3. Closures RESERVED

2.4.4. Teleworking RESERVED

2.5. Travel / Temporary Duty (TDY) RESERVED

2.6. Security and Safety

2.6.1. DD Form 254

2.6.2. Operational Security (OPSEC) RESERVED

2.6.3. Controlled Unclassified Information (CUI)

2.6.4. Special Access Programs (SAP) RESERVED

2.6.5. Personnel Security Program RESERVED

2.6.6. Non-Disclosure Agreements (NDA)

2.6.7. Communications Security (COMSEC) Monitoring

2.6.8. Counterintelligence Cooperation RESERVED

2.7. Manpower Reporting

2.8. Documentation

2.8.1. Documentation Rights

2.8.2. Government Data

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2.8.3. Quality Control

2.9. Performance Evaluation

2.10. Government Furnished

2.10.1. Government Furnished Property (GFP)

2.10.2. Government Furnished Resources

2.10.3. Government Furnished Information (GFI)

2.10.4. Materials and Other Direct Costs (ODC)

3. Performance Requirements

3.1. Transition

3.2. Associate Contractor Agreements (ACA) RESERVED

3.3. STARCOM Directed Meetings/Events

3.3.1. Kick-Off Meeting

3.3.2. Program Management Review (PMR) RESERVED

3.3.3. Working Group Tag ups

3.4. Civilian Guardian Course Descriptions and Requirements

3.4.1. The Contractor shall design, develop, and sustain all course materials—including lesson plans, instructional aids, student/instructor guides, and associated assets—throughout the period of performance Working Group Tag ups

3.4.2. Course Feedback

3.4.3. The Contractor shall provide Multimedia support to CGC Government personnel in all necessary multimedia activities used throughout CGC curriculum build. Multimedia support includes the design, development, and production and deployment of multimedia products for use in CGC

3.4.4. Courseware Documentation

4. Applicable Publications

5. Deliverables

6. Services Summary Attachment 1 – Government Furnished Information Attachment 2 – Tentative CGC Objectives Attachment 3 – CGC Tentative Sequencing & Pacing for Online Modules Attachment 4 – CGC Tentative Sequencing & Pacing for Capstone Portion Attachment 5 – Notional Learning Experiences and Assignments Attachment 6 – Part 5352 - Solicitation Provisions and Contract Clauses Attachment 7 – CMMC

Civilian Guardian Course (CGC) Curriculum Development and Iteration PWS

Performance Work Statement (PWS)

1. Introduction/Background

The Officer/Enlisted/Civilian (O/E/C) Principles and Narratives set the foundation for how each member of the United States Space Force (USSF) contributes to space superiority. To support this structure, dedicated training programs were established for officers and enlisted personnel.

However, a specific developmental course for Civilian Guardians—who comprise over one-third of the total force—was missing from this triad. This gap resulted in an inconsistent onboarding process, impacting the speed of mission integration and posing a risk to long-term civilian talent retention.

This gap led to the creation and execution of three prototype courses in Los Angeles, Colorado Springs, and the National Capital Region to test content and curriculum based on guidelines provided by USSF/S1 and STARCOM. The purpose of this Statement of Work is to implement the evolved and formalized training model developed from these prototypes: the Civilian Guardian Course (CGC).

That feedback has been synthesized by the Government into the course objectives (Attachment

2) and the sequencing and pacing attachments (Attachments 3–4), which together constitute the complete expression of the resulting design intent. To preserve the integrity and spirit of this foundation, the finalized curriculum must achieve the following course-design priorities:

• Foster Guardian Identity and Mission Alignment: Deepen students' understanding of the USSF mission and national security role, strengthening their sense of purpose, commitment, and connection to Guardian values.

• Embed a Strategic Warfighter Perspective: Actively bridge the gap between tactical, day-to-day tasks and overall strategic objectives.

• Facilitate High-Level Engagement: Integrate dedicated time and structured interactions with USSF senior leaders and Subject Matter Experts (SMEs).

• Build Professional Networks: Provide deliberate opportunities for students to discover the broader USSF structure, forging strong collaborative networks across Deltas and Field Commands.

1.1. Mission Overview

The mission of the Civilian Guardian Course (CGC) is to serve as the foundational developmental experience for new Civilian Guardians. It is designed to accelerate their transformation into mission-focused professionals, providing the operational stability, unit continuity, and depth of expertise necessary to support Joint Warfighting functions and U.S.

National Security.

The CGC is structured to guide new Civilian Guardians into becoming fully integrated, space-minded, warfighting Guardians. The CGC begins by establishing a foundational space-minded perspective, requiring graduates to analyze the strategic environment to understand the 'why' behind the USSF mission. From there, it builds towards forging the Guardian identity by examining how USSF doctrine and Guardian warfighting ethos define their unique role and responsibilities and shape their impact as a civilian Guardian. The course then advances from theory to application, challenging students to apply concepts to solve complex, simulated operational challenges. By the conclusion of the course, each Guardian will have constructed a personalized development plan. This final step transforms the course from a singular training event into the starting point of a career-long journey, directly linking personal growth to USSF strategic needs and serving as a powerful tool for talent retention.

1.2. Scope

This effort shall be for the initial design and full development of assigned CGC classes/lessons, corresponding instructor guides, and all student-facing training materials as described in this PWS. The Contractor shall work in tandem with the GOV who will be simultaneously developing the inherently governmental curriculum to ensure continuity and branding consistency. While both parties will collaborate to integrate the final course, the Contractor is solely responsible for authoring and developing all original instructional content for their assigned lessons. All contractor-developed materials, including but not limited to lessons, activities, templates, and assessments, are subject to formal Government review and approval prior to implementation. Delivered over a two-month period, CGC is a cohort-driven, interactive course that uses a blended learning model.

The initial online phase shall consist of a 40-hour online curriculum, comprising a mix of synchronous and asynchronous engagements. This phase shall be developed as a high-engagement, multi-modal experience rather than a collection of static lectures or slide presentations. These 40 hours shall encompass the total student effort required to complete the curriculum, such as: mandatory readings, instructional video engagement, independent assignments and other knowledge assessments, online synchronous group collaboration, and direct synchronous (online or offline) interaction with the instructor and other SMEs. The course culminates in a one-week residential capstone focused on high-fidelity, performance-based activities, including instructor-led simulations. See Attachment 2 - 5 for KTR vs GOV curriculum responsibilities/assignments.

The Contractor will be required to participate in all curriculum development and iteration efforts from pre-execution through post-execution. The Contractor shall be responsible for the complete build-out and technical configuration of all assigned course content within the Government-provided Learning Management System (LMS). Curriculum maintenance and updates will occur on a consistent and reoccurring schedule as part of this effort. Additionally, this PWS covers all required multi-media support and Instructional Systems Design (ISD) support for the performance period outlined in this PWS. The Government retains final authority on all course content, instructional methodologies, and learning activities.

2. General Requirements

This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

The CGC is an 80-hour blended learning program designed to integrate foundational knowledge with high-impact practical application. The course architecture is composed of two distinct phases:

Phase I consists of multiple online modules delivered over a 20-business-day window using a hybrid of synchronous and asynchronous modalities. This online portion is distributed intermittently, and while the exact schedule is not yet finalized, the contractor must maintain the flexibility to support this spread-out timeline. Phase II is the immersive engagement which serves as the course culmination, utilizing an in-person, experiential environment to tie together all aspects of the CGC curriculum.

The contractor shall provide curricular support for two prototype offerings during the period of performance. Iteration of course content and related materials will take place throughout the period of performance. Further details of the course descriptions and needed work are listed in Section 3 of the PWS.

The Period of Performance is as follows: Contract Start – 14 May 2027

The development of the curriculum is designed to be cyclical and iterative, involving an initial delivery for a validation pilot, followed by iterative refinement based on feedback.

A "Complete Deliverable Package" for each module is defined as all of the following components, fully integrated and operational on the designated Learning Management System (LMS):

• Student-facing content

• Instructor-facing content

• All associated feedback mechanisms for content feel and learning assessment (e.g., quizzes, surveys, assessments, answer keys, rubrics, etc.)

• Any and all supplementary or supporting materials

Schedule of Deliveries

The project will adhere to the following phased delivery schedule.

Phase 1: Initial Curriculum Delivery. The Complete Deliverable Package for Contractor assigned online and capstone content is due NLT 30 November 2026.

Phase 2: Iteration of content. The iteration process is intended to be continuous. For each module, the analysis of student feedback and subsequent content iteration shall begin as soon as that specific module's validation pilot is complete and feedback becomes available. This work should not be postponed until all modules have completed their initial pilot. An iterated and updated version of online the Complete Deliverable Package, incorporating all feedback, shall be delivered NLT 12 Mar 2027.

Phase 3: Final Revisions and Project Completion. Following the delivery of each iterated module during the second pilot, any subsequent changes and updates requested based on a final review must be completed. All project activities and final revisions are to be concluded by the end of the period of performance, 14 May 2027.

2.1. Non-Personal Services

The Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for individual Contractor employees. The Contractor shall ensure its employees understand the prohibitions imposed on the Government regarding personal services contracts, as defined in the FAR as “a personal services contract is characterized by the employer-employee relationship it creates between the Government and the contractor’s personnel.” The Contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, the Contractor shall notify the Procuring Contracting Officer (PCO) immediately.

2.2. Contractor Management

The Contractor shall integrate and coordinate all activity needed to satisfy the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification, and resolution, as applicable. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subContractors. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel. If the Contractor has any proposed revisions to this PWS or any other contract attachment, for the purposes of making the documents more accurate (regulatory changes) or complete (for clarity), the Contractor shall submit suggested revisions as word document with tracked changes and a change request to the COR and CO for consideration.

The Contractor shall provide a Monthly Status Report (MSR) covering activities of the preceding month.

Deliverable

A001 – Monthly Status Report (MSR)

2.2.1. Contract Administration

The Contractor shall ensure its personnel do not perform inherently Governmental activities, as defined in FAR 7.5. The Contractor shall ensure its personnel do not attempt to represent the Government of the United States (US) to any other person or entity, US, or foreign, except for delivering a Government-approved message or position. All briefings, policies, plans and other formal products the Contractor develops, reviews, and creates, will be reviewed and approved by the Government.

2.2.2. Contractor POC

The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support this contract. This lead shall coordinate with the Contracting Officer’s Representative (COR) to obtain and clarify contract requirements and shall be responsible for the daily control and supervision of the Contractor’s employees.

2.2.3. Personnel Administration

The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall obtain approval from Government prior to attending Government-provided training classes. Provided there is no cost to the Government, the Contractor may be eligible to attend Government-sponsored and Government-provided training to maintain proficiency in software, administrative procedures or other areas. Additionally, provided there is no cost to the Government, the Contractor may be eligible to attend third-party-provided off-site seminars and classes.

2.2.4. Contractor Identification

Contractor employees shall clearly identify themselves as “Contractors” at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, electronic mail (e-mail), and faxes, whether with Government personnel, other Contractor personnel, or with the public. Contractor personnel shall wear a readily visible badge that clearly identifies them as Contractor employees.

Deliverable

A002 – Contractor Personnel Roster

2.3. Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall ensure the labor categories, labor rates, and man-hours utilized in the performance of each Task Order (PWS line item) issued hereunder will be the minimum necessary to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

Substitutions not meeting the exact criteria below may be approved by the COR on a case-by-case basis. The Contractor must submit a written justification demonstrating equivalent expertise and experience.

Role Minimum Required Skills/Education/Experience

Highly Desired Skills/ Education/Experience

Contract Program Manager

Master’s degree in Business or Program Management or six (6) years of experience as a Program Manager

Excellent Soft skills; familiarity with engaging multiple DoD agencies / organizations (e.g., SMC, HQ USSF, NRO, Intelligence Community (IC) as well at multiple levels (e.g., Section, Division,)

• Eligible for a Common Access Card (CAC) / Favorable Tier 1 Background Investigation

(NACI)

• Project Management Professional Certification or 6 years of experience as a Program Manager.

Multi- Media specialist

Bachelor’s Degree in Multimedia, or a related field or combination of lower degree and experience in related field.

• Eligible for a Common Access Card (CAC) / Favorable Tier 1 Background Investigation

(NACI)

• 3+ years of experience with creative design software tools building 2D/3D animations with motion graphics with video production, special effects and sound design while using Adobe Creative Cloud Suite and/or Autodesk’s 3DS Max, Maya, or similar

• Knowledge of instructional design, eLearning authoring tools, and delivery methodologies

• Research and recommend cutting edge technologies and tools to enhance design and development practices

Instructional System Design Specialist

Bachelor’s degree in Adult Education, Blended Learning, Instructional Design, or a related field; or, six (6) years of experience in curriculum development for adults or a related

• Eligible for a Common Access Card (CAC) / Favorable Tier 1 Background Investigation

(NACI)

field or combination of lower degree and experience in related field.

• 3 years of experience in blended learning curriculum/lesson development and instruction

• Master’s degree in Adult Education or Instructional Design

• 3+ years of experience designing and delivering online/blended learning tailored specifically for adult, professional, or military audiences.

• Proven ability to collaborate with highly technical Subject Matter Experts (SMEs) to translate complex content into pedagogically sound, accessible online learning modules

Space Subject Matter Expert

Master’s degree in Space Studies, Space Policy, Space Ecosystems, or a related field; or eight (8) years of relevant experience in the space domain areas related to course objectives.

Demonstrated expertise in topics such as: the global space ecosystem, space sustainability (debris mitigation, STM), national/international space programs, space economies/commercialization, space history, and orbital regimes/assets.

• Eligible for a Common Access Card (CAC) / Favorable Tier 1 Background Investigation

(NACI)

• Experience synthesizing and communicating complex space concepts to non-technical adult audiences in an educational setting

• Demonstrated expertise in adult learning theory (andragogy), curriculum development, and educational technology

• 3+ years of experience designing and delivering online learning for adult/professional audiences

• Experience collaborating with SMEs to develop effective online learning experiences

• National or international recognition as a thought leader in areas such as space policy, space sustainability, or the space economy, as evidenced by published research, invited speaking engagements, or advisory roles to government, industry, or academia

• Ph.D. or equivalent terminal degree in Space related topics

2.3.1. Personnel Turnover

The Contractor shall ensure continuity of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that impact to the Government is minimal. Once the Contractor knows an employee will no longer support the requirement, the Contractor shall provide written documentation to the CO and COR within three

(3) business days. In this notification, the Contractor shall include the date and time the position will be vacant, anticipated fill date, and what management actions the Contractor will take to ensure uninterrupted performance. Position vacancies shall not exceed 14 calendar days unless approved in writing or otherwise directed in advance by the CO (e.g. a grace period associated with new awards and PWS modifications increasing the number of personnel on a task order).

2.3.2. Removal of Personnel at Government Request.

The Government may request removal (permanent or temporary) of personnel for security, safety or health reasons, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person.

2.4. Location and Hours of Work RESERVED

2.4.1. Building Access RESERVED

2.4.2. Morale Events RESERVED

2.4.3. Closures RESERVED

2.4.4. Teleworking RESERVED

2.5. Travel / Temporary Duty (TDY) RESERVED

2.6. Security and Safety

All Contractor personnel proposed to work on this task order must be U.S. citizens. All Contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable National Agency Check (NAC).

The Contractor shall ensure employees who terminate their services to this contract shall immediately return any Government identification/access badges issued in support of this contract. The contractor shall immediately notify the COR of the employees’ departure to ensure all access to Government systems and facilities is terminated and update the Contractor Personnel Roster (A002).

If necessary, Contractor employees shall be capable of obtaining and possessing a DoD CAC and an Access ID Badge as required for access to government systems or government facilities in the performance of this contract. Contractor shall use the card IAW AFFARS 5352.242-9001. Upon favorable review, and initiation of the Personnel Security Investigation (PSI) to establish the suitability of an employee for the job and the approval for temporary Automated Information System (AIS) access pending final adjudication of the PSI, the Contractor shall submit to a Contractor’s onsite System Manager’s request for the DoD CAC and ID Badge.

2.6.1. DD Form 254

The DD Form 254 specifies overarching security requirements and Contractor access to classified information. Course material will be at the UNCLASSIFIED level. No DD Form 254 will be required.

2.6.2. Operational Security (OPSEC) RESERVED

2.6.3. Controlled Unclassified Information (CUI)

The Contractor shall safeguard all information provided and marked as CUI via this contract IAW DoD Instruction (DoDI) 5200.48, Controlled Unclassified Information (CUI). If the Contractor generates/handles any CUI or Federal Contract Information (FCI), it shall protect and disseminate that information per the controls required by DoDI 5200.48 and the Cybersecurity Maturity Model Certification (CMMC) program (described in USC Title 32 CFR §170.3, see

Attachment 7). The Contractor shall monitor CUI for aggregation and compilation based on the potential to generate classified information pursuant to security classification guidance addressing the accumulation of unclassified data or information. The Contractor shall immediately report the potential classification of aggregated or compiled CUI to the CO and the COR. The Contractor shall safeguard unclassified nonpublic information by applying specified network security requirements, as defined in DoD Instruction 8582.01, Security of Non-DoD Information Systems Processing Unclassified Nonpublic DoD Information, which includes identified CUI and Federal Contract Information that resides in or transits contractor unclassified information systems.

2.6.4. Special Access Programs (SAP) RESERVED

2.6.5. Personnel Security Program RESERVED

2.6.6. Non-Disclosure Agreements (NDA)

The Contractor’s assigned personnel shall complete and sign Non-Disclosure Agreement(s) (SF-

312) regarding protection of sensitive Government and third-party Contractor information.

Deliverable

A002 - Contractor Personnel Roster

A003 - NDA

2.6.7. Communications Security (COMSEC) Monitoring

Telecommunications networks are continually subject to interception by unfriendly intelligence organizations. All communications within DoD organizations are subject to Communications Security (COMSEC) review. The Government may conduct COMSEC monitoring and recording of electronic or voice communications originating from or terminating at DoD organizations at any time. The Contractor shall ensure all assigned personnel are aware that any time they communicate to or from a Government facility, they are subject to COMSEC procedures. The Contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with Government information.

2.6.8. Counterintelligence Cooperation RESERVED

2.7. Manpower Reporting

In accordance with FAR 52.204-14 Service Contract Reporting Requirements, the Contractor shall report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor shall fill in all required data fields at the data collection site. Use the following web address: www.sam.gov.

http://www.sam.gov/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, the Contractor shall report all data no later than October 31 of each calendar year. Contractors may direct questions to the System for Award Management (SAM) help desk.

2.8. Documentation

The Contractor shall make all information and documentation generated or maintained (to include Government-furnished documents) by this contract available for Government review upon request for the duration of the contract. The Contractor shall generate and maintain all such documentation in an electronic, editable (where appropriate) format. Contractor-generated format is acceptable, unless otherwise noted by this PWS.

The Contractor shall provide responses to requests for information. These requests are in addition to Deliverable submissions and other documentation that is available for review by request. Requests may cover the range of activities under this PWS.

2.8.1. Documentation Rights

The Government has unlimited rights to data for all deliverables developed under this PWS. The Contractor shall not use any materials pertaining to this contract for business development or any other Contractor purposes; however, the Contractor is authorized to include summary performance information in proposals to be submitted to the Government to satisfy past performance information requirements.

All products developed and produced by the Contractor in the performance of this PWS are the property of the Government, and this could include software, electronic files, hard copy documents, etc. Rights to all documentation are governed by Defense FAR Supplement (DFARS) 252.227-7032, Rights in Technical Data and Computer Software.

2.8.2. Government Data

The Contractor shall request Government approval prior to the use of any proprietary data or software tools to fulfill the requirements of this contract. The Government will provide the Contractor access to information required to accomplish assigned tasks commensurate with security clearance and on a need-to-know basis. The Contractor shall not retain classified or unclassified material generated or received under this contract after the contract ends without approval of the Contracting Officer.

2.8.3. Quality Control

The Contractor shall develop, implement, and maintain a comprehensive inspection system that assures compliance with all requirements of this contract.

The Contractor shall develop a Quality Control Plan (QCP) that demonstrates how the Contractor shall maintain an inspection system acceptable to the Government covering the services under this contract to include deliverable requirements. The QCP will include procedures to identify, prevent, and ensure non-recurrence of defective services that inhibit or negatively impact the Delta 1 missions.

The Contractor's QCP is the means by which the contracting company providing the product or services reaffirms internally that the work complies with the requirement of the contract.

The QCP shall demonstrate the Contractor’s documented processes and procedures to monitor and control:

• Objectives for Services Summary Items

• Non-conformances

The draft finalized QCP will be provided to the government within 30 days after award for potential acceptance and review. It will be accepted, if deemed adequate to prevent or correct defective services as described above. The CO may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the CO. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 working days prior to effective date of the change. The QCP shall be subject to the Government's review and approval. The Government may find the QCP "unacceptable" whenever the Contractor's procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 working days from receipt of notice that QCP is found "unacceptable."

The QCP would only need to be a 5-10 page document, focusing on:

1. Technical Accuracy Review: How the KTR ensures tools being taught are the current versions used in the field.

2. Section 508 Compliant: Ensuring all digital materials are accessible to users with disabilities (part of the Rehab Act of 1973).

Deliverable

A004 – Quality Control Plan

Performance Standard:

a) Review Cycle: A "30-60-90%" review process where the government approves the design at various stages before full production begins.

The Government shall monitor the Contractor's performance under this contract in accordance with the Government's Quality Assurance Surveillance Plan (QASP). The QASP is a Government-only document and will not be released to the Contractor.

2.9. Performance Evaluation.

Contractor performance is subject to Government surveillance to ensure PWS compliance. The Contractor shall comply with the following:

Access. The Contractor shall permit the CO or authorized representative access to all work records and data used in the performance of the contracted services. The Contractor shall provide support, and not interfere with the CO, Contracting Officer’s Representatives (CORs), state, federal, and other designated personnel in the performance of their official duties. The Contractor shall provide access as soon as possible, but not to exceed one (1) workday after the request.

Non-conformance. The Contractor shall identify root causes of non-conformances and shall control them through analysis, corrective actions, and preventive actions. The Contractor shall focus on eliminating the cause to prevent reoccurrence. The Contractor shall maintain records of non-conformities and actions taken. The Contractor shall correct and provide responses to all Government-identified non-conformances in accordance with (IAW) time frames specified by the CO. There are two types of non-conformances: Minor and Major.

Minor Non-conformance. A Minor Non-conformance is a non-conformance, which by itself does not adversely impact mission, safety of personnel and equipment, performance (quality), schedule (delivery), or cost. A Minor Non-conformance does not normally increase risk to the Government. Minor Non-conformances are typically low risk and are communicated through a Corrective Action Request (CAR) notice. First notices are issued for any identified non-conformance, second notices are issued for repeat non-conformances or failing to correct issues within a reasonable amount of time. Upon receipt of a non-conformance notification (first or second notice), the Contractor shall complete applicable sections and return it to the CO within time constraints directed by the CO in the notice. A formal corrective action plan may not be required for minor CAR notices.

Major Non-conformance. A Major Non-conformance is a non-conformance that adversely impacts (or has the potential to impact) mission, safety of personnel and equipment, performance (quality), schedule (delivery), or cost. A Major Non-conformance may also be a significant number of recurring non-conformances, which is an indication of inadequate preventive measures or actions and lowers the Government’s confidence that the Contractor can provide quality services on time and within costs. The CO will communicate Major Non-conformances using the CAR notice and will include a suspense date for the Contractor’s Corrective Action Plan. As a minimum, the Contractor’s Corrective Action Plan shall address:

• Actions taken to fix the immediate problem

• Root cause analysis of the problem to determine cause

• Corrective action on the cause of the problem

• Actions taken to prevent recurrence

2.10. Government Furnished

The Government will make available the materials, communications capability, and information on the dates specified as identified in Attachment 1for use by the Contractor in the performance of this contract.

2.10.1. Government Furnished Property (GFP).

The Government will not provide any GFP for Contractor use on this contract. GFI will be listed on Attachment 1.

2.10.2. Government Furnished Resources.

The Government will not furnish any physical resources.

2.10.3. Government Furnished Information (GFI)

Government staff personnel will be available for technical exchanges with the Contractor.

Government personnel will provide technical input, answer questions, review and approve completed work, and provide feedback regarding Contractor efforts. The COR is the primary source of technical guidance for this PWS.

All GFI in contractor possession, regardless of how received, is subject to DFARS 52.227-7025 Limitations on the use or disclosure of government-furnished information marked with restrictive legends. GFI will be listed on Attachment 1.

2.10.4. Materials and Other Direct Costs (ODC)

ODC includes material and licensing support of Delta 1 for the execution and curriculum development and maintenance of CGC. Additional ODCs may occur in performance of contract and are to be reviewed by the COR prior to them being incurred to have government payment.

All open market materials and licenses purchases must be approved in advance by the COR.

Contractor shall submit invoices for these purchases and provide records to the COR.

For material purchases exceeding $10,000, the Contractor shall obtain review and concurrence, from both the COR and the CO prior to purchase. In addition, the Contractor shall provide at least three quotes to the COR and the CO for determination of reasonable cost and best technically acceptable offeror that meets the Government need. If the contractor recommends a solution other than the lowest cost, detailed rationale shall be provided to the Government. The Contractor shall not break up purchases to meet this threshold. All receipts for charges on the ODC CLIN shall be submitted with the invoice when billed.

3. Performance Requirements

The following section specifies the Performance Objectives and Performance Elements for the contract. Acceptable Quality Level (AQL) is a tolerable variation in the execution of a PWS Standard.

The Contractor shall provide required tools, materials, and labor necessary to support and execute the in-residence courses required by CGC. Technical efforts required by this contract include the maintenance and instruction of in-residence covering key CGC discipline subject matter areas utilizing the ISD Process.

Performance Standard:

Upon mutual agreement between the Government and the Contractor on the finalized CGC Curriculum Development Guide (CDG) and IAW DAFH36-2675, supplied by the Government, to support execution of CGC, the following performance standards will be implemented.

a) Standard: Course iteration will utilize the ISD process and guidance as specified within the CGC Curriculum Development Guide (CDG) and DAFH36-2675.

b) Standard: Contractor course lessons and instructor guides will be developed IAW CGC CDG and DAFH36-2675. These lessons are developed in accordance with the Master List of Objectives for the CGC. See Attachments 2 -5.

Deliverable

A001 – Monthly CGC Status Report. All associated contract performance requirements are to be included in the monthly status report. During the curriculum development the report will include progress updates to the projected development schedule and course documentation. During the piloting stage, the report will include changes made or not made based on feedback of the content.

3.1. Transition

The Contractor shall follow the transition plan submitted as part of the proposal and keep the Government fully informed of status throughout the transition period. Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The Contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods.

3.2. Associate Contractor Agreements (ACA) RESERVED

3.3. STARCOM Directed Meetings/Events

Contractor personnel shall attend STARCOM newcomer orientation, all calls, and other major organizational related STARCOM meetings deemed necessary by the STARCOM and/or Delta Commander. NDA’s for these meetings shall be used as required.

3.3.1. Kick-Off Meeting

The Contractor shall present a kick-off meeting to describe cost, schedule, and performance requirements within 10 days of performance start. The briefing shall include a description of deliverables, a schedule/plan for lesson design and development (which will subsequently be included in and updated in the Monthly Status Report), as well as key personnel roles and responsibilities.

Deliverable

A005 – Kick-Off Meeting Slides/Handouts

3.3.2. Program Management Review (PMR) RESERVED

3.3.3. Working Group Tag ups

The Contractor shall participate in working group tag-ups with the Government, to occur no less than twice a month, to demonstrate development progress and ensure stylistic and pedagogical cohesion across all course modules. These sessions will serve to verify that independently developed lessons logically stack and integrate into a unified curriculum while adhering to the established delivery schedule. Participation to include comments and recommendations to allow CGC to successfully resolve issues and meet action item suspense’s.

3.4. Civilian Guardian Course Descriptions and Requirements

The CGC is structured to guide new Civilian Guardians into becoming fully integrated, space-minded, warfighting Guardians. The CGC begins by establishing a foundational space-minded perspective, requiring graduates to analyze the strategic environment to understand the 'why' behind the USSF mission. From there, it builds towards forging the Guardian identity by examining how USSF doctrine and Guardian warfighting ethos define their unique role and responsibilities and shape their impact as a civilian Guardian. The course then advances from theory to application, challenging students to apply concepts to solve complex, simulated operational challenges. By the conclusion of the course, each Guardian will have constructed a personalized development plan. This final step transforms the course from a singular training event into the starting point of a career-long journey, directly linking personal growth to USSF strategic needs and serving as a powerful tool for talent retention.

The Contractor shall provide all personnel necessary to develop the curriculum which will consist of a blended learning model, beginning with an online portion that is a mix of asynchronous and synchronous online engagements and ending with a one week, immersive in-person engagement.

Contractor developers operate as subject matter experts (SMEs) in space knowledge (as detailed in Attachment 2) and play a critical role in courseware development, validation, maintenance, and instruction. They possess a deep understanding of the subject or tradecraft that will ultimately be covered by the curriculum, and as such, they are considered the definitive expert in this regard. In the course design process, they coordinate with the CGC Gov team in validating the accuracy and relevancy of course scope and sequence, learning outcomes, samples of behavior, learning experiences instructional media, technology integration, mission planning scenarios, and desired levels of learning. These personnel will advise the Government on any course changes or modification.

The contractor's responsibility is to build lessons and activities that teach and assess at the Enabling Learning Objective (ELO) level, with the understanding that successful completion of all ELOs will result in the achievement of the Terminal Learning Objective (TLO).

Performance Standard:

Upon mutual agreement between the Government and the Contractor on the finalized CGC Curriculum Development Guide (CDG) and IAW DAFH36-2675, supplied by the Government, to support execution of CGC, the following performance standards will be implemented.

a) Standard: Course iteration will utilize the ISD process and guidance as specified within the CGC Curriculum Development Guide (CDG) and DAFH36-2675.

b) Standard: Contractor course lessons and instructor guides will be developed IAW CGC CDG and DAFH36-2675. These lessons are developed in accordance with the Master List of Objectives for the CGC. See Attachments 2 -5.

Online Foundation: The online foundation (Modules 0, 1, 2, and 3) is a 40-hour mix of asynchronous and of synchronous. It is designed to provide students with the foundational knowledge required for advanced application. During this phase, students will analyze the strategic space environment, learn core USSF doctrine, and use digital tools like AI to collaboratively produce analytical products. This phase culminates in each student developing a complete first draft of their 18-month career development plan, ensuring they arrive at the residential portion fully prepared to move from theory to practice.

In-Person Application: The in-person application is a culminating, final synthesis and extension of all learning experiences executed over a one-week residential capstone. The goal is to forge foundational knowledge from online learning into practical professional skills. Through high-fidelity simulations, structured peer feedback sessions, and direct engagement with senior leaders and site visits to strategic partners, students practice collaborative problem-solving and decision-making in a facilitated gamified environment. The week's activities also include refining the career development plan and rehearsing the communication strategies needed to advocate for it.

This phase is not job-specific qualification training; it is designed to build the core competencies and professional network required of an effective, integrated Civilian Guardian.

Proficiency Level: Learning objectives are written using Bloom’s taxonomy and curriculum, in general, should be developed to achieve proficiency at that level. See Attachment 2.

The Four Knowledge Areas & Capstone of the CGC

The CGC consists of four knowledge areas. Responsibility for developing content in a specific knowledge area is outlined Attachments 2 – 4.

• Knowledge Area 1: The Strategic Environment: Understanding the Battlespace. (Focus: The "Where" and the "How/Why"): The objective of this domain is to establish a foundational space-minded perspective for all participants. The curriculum shall provide instruction on the character of the space domain. Required topics must include its physical nature, the geopolitical landscape (to include threats and opportunities) of key international and commercial actors, and the governing policies that define it as a contested and congested warfighting domain. Students will also receive the foundational knowledge necessary to build space-mindedness in cyber, intelligence, acquisitions, and space operations. Other key topics include building an understanding of the Space Warfighting organizational architecture across the USSF and Department of War.

• Knowledge Area 2: Doctrinal and Professional Foundations. The Guardian's Identity:

Finding Your Place on the Team. (Focus: The "Who" and "My Why"): The objective of this domain is to familiarize students with foundational USSF doctrine, with specific emphasis on "Spacepower," and the professional ethos described in the Guardian Commitment. The curriculum must ensure each civilian can articulate how these foundational principles define their roles and responsibilities within the integrated military and civilian total force structure. Students will be introduced to what it means to be a digital service and how to ethically and agilely employ Artificial Intelligence (AI) and other emerging technologies to enhance effectiveness and efficiency safely in their daily roles and responsibilities.

• Knowledge Area 3: Career Architecture and Strategy: Launching Your Guardian Career.

(Focus: The Future): Instruction will be provided on the principles of long-term career planning. Required topics shall include strategies for continuous professional growth, effective mentorship, and professional self-advocacy within the context of the Department of the Air Force.

• Knowledge Area 4: Applied Operational Concepts: From Theory to Decision. (Focus:

Application and Synthesis): The course must include a practical application component, requiring participants to engage in a high-fidelity, simulated operational challenge. In this environment, students shall be required to apply doctrinal concepts and demonstrate effective teamwork skills to analyze a complex problem and present viable courses of action.

• Capstone: Successful completion of the course is contingent upon the development, submission, and briefing of a capstone project. The capstone project shall consist of a personalized, space-minded career development plan. This plan must serve as an actionable roadmap that synthesizes concepts from all four learning domains. The primary requirement of the plan is to detail a viable strategy for the individual to enhance their skills and knowledge, with the expressed goal of transforming their specific function into a source of decisive advantage for the U.S. Space Force. See attached Attachments 2 – 5.

3.4.1. The Contractor shall design, develop, and sustain all course materials— including lesson plans, instructional aids, student/instructor guides, and associated assets—throughout the period of performance Working Group Tag ups

All curriculum planning, design, development, and evaluation shall be executed in compliance with industry-standard Instructional Systems Design (ISD) principles, referencing guidance such as DAFH36-2675, AFI 16-1007 and AFH 36-2235 Volumes 1-13.

The Contractor shall reference and draw upon Government-Furnished Information to ensure all developed content is substantively aligned with current Government policy, doctrine, vision, and standards. GFI includes authoritative source doctrine and reference materials (e.g., the strategic and doctrinal publications listed in Attachment 1) that the Contractor shall use to ground and align its content, as well as high-level requirements (TLOs/ELOs) and administrative documents.

The Government furnishes no lessons, courseware, or…