Attachment 1 SOW.pdf

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COURIER SERVICES
Solicitation number
RFQ2043FY-26-Q-00030
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Statement of Work Summary: Kansas City Courier Service

This is a Statement of Work for courier services to be provided to the Internal Revenue Service's Kansas City Submission Processing Center (KCSPC). The contractor must transport daily tax revenue deposits to Liberty Bank & Trust and UMB banking facilities in secure vehicles. The service includes two primary contract line items (CLINs): daily pick-ups and deliveries Monday through Friday at 4:00 p.m. during non-peak periods (May 1–March 30), with expanded twice-daily service (8:30 a.m. and 4:00 p.m.) during peak tax season (April 1–30); and weekly cash deliveries on Thursdays (or Wednesdays if a holiday). Deposits must be transported in sealed packages weighing approximately 6–10 pounds each, with delivery to Liberty Bank & Trust at 4850 State Street, Kansas City, Kansas, completed within 15 minutes for normal deliveries or 25 minutes for cash deliveries. A third CLIN addresses late fees for delays exceeding 30 minutes beyond scheduled pick-up times.

The contractor must maintain $1,000,000 in insurance coverage, employ only bonded/insured couriers, and ensure all personnel pass FBI fingerprint checks, SF-85P questionnaires, and background investigations per IRM 1.23.2 requirements. Two couriers must accompany each shipment in a locked, steel-frame vehicle meeting specified safety standards. The contractor must provide monthly Courier Deposit Access Lists (CDAL), Courier's Additional Disclosure Statements (CADS), and Form 10160 receipts documenting each transport. The contract period runs from July 1, 2026, through June 30, 2027 (base year) with four optional 12-month renewal periods. The contractor must submit a Disaster Contingency Plan addressing service continuity during strikes, weather events, and emergencies. The Service Contract Act of 1965 applies, with wage determination No. 2015-5105 specifying minimum hourly rates for employees. The Contracting Officer's Representative is De'Airra Gant at KCSPC, (816) 499-6842.

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Attachment 5 Questions_ Answer Responses.xlsx XLSX spreadsheet
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Attachment 4 Quality Assurance Surveillance Plan (QASP).pdf PDF
Attachment 6 Initial Staffing Plan.xlsx XLSX spreadsheet
Attachment 3 Past Performance.xlsx XLSX spreadsheet
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STATEMENT OF WORK

KANSAS CITY COURIER SERVICE

A. ORGANIZATION IDENTIFICATION

Internal Revenue Service Kansas City Submission Processing Center Receipt and Control Operations 333 W. Pershing Road Kansas City, Missouri 64108

B. BACKGROUND INFORMATIONF

The Internal Revenue Service (IRS), Kansas City Submission Processing Center (KCSPC), is required to deposit all tax revenues collected daily in the Liberty Bank & Trust in a timely manner. Professional, responsible couriers are required to provide dedicated service to transport the deposits to the Liberty Bank & Trust in a secure vehicle. The packages to be delivered contain deposit slips, endorsed checks, and complete documentation, including identification of taxpayers and amounts and types of remittances.

As an independent contractor, the courier, under contract with the IRS, must fully understand that much of the information that is provided to the courier and its employees is privileged and legally and administratively restricted and falls under the provision of the Privacy Act of 1974 and Internal Revenue Code (IRC) Sections 6103, 7213 and 7431. The Privacy Act, the Safeguards and the Criminal/Civil Sanctions paragraphs specify the courier responsibility and liability regarding disclosure of this information. At the expiration of courier contract with the IRS the courier is required to return all documents in its possession to the IRS.

Reference IRM 3.8.45.1.9.1, pages 12-25

C. DESCRIPTION OF SERVICES

1. Daily Pick Ups and Deliveries – (CLIN 1)

a) The courier service shall report to 333 West Pershing Road, southeast corner of the guard station by the dock off 26th and Broadway, at 4:00 p.m., daily, Monday through Friday, during the non-peak period of May 1 through March 30, for each year of the contract. During the peak period between April 1 through April 30 of each contract year, the couriers shall report on the days and times shown in the following expanded schedule:

Dates: April 1 through April 30 Days: Monday through Friday Times: 8:30 a.m.

Dates: April 1 through April 30 Days: Monday through Friday Time: 4:00 p.m.

Delivery of the "cash" deposit will be made first to Liberty Bank & Trust at 4850 State Street Kansas City, KS. in the "drive through" area. Cash delivery is made once per week on Thursday, unless a Holiday, then cash delivery is usually made on Wednesday.

Delivery of the daily deposit package shall be made to the Liberty Bank & Trust located at 4850 State Street Kansas City, KS.

b) Courier services are normally not required on Federal holidays. In the event that courier services are required on a Federal holiday, the courier shall perform regularly scheduled services after notification by the Contracting Officer’s Representative (COR) at least 24 hours in advance of the holiday.

c) During Peak periods, Saturday and/or Sunday pick-ups may be required.

d) Courier service will only be paid for days that service was provided.

e) The couriers should also provide occasional one-time services on an on-call basis. The COR will notify the contractor at least 12 hours in advance of all requirements for occasional one-time services.

f) Additional requirements and instructions concerning schedule compliance are set forth in

Additional Services.

g) IRS personnel will annotate a register with the courier’s actual arrival and departure times.

Shipments may vary from one to 25 boxes, which weigh approximately six to ten pounds each and are 3’ long X 8” wide X 4” high. The average non-peak shipment is five to ten boxes. Only sealed packages shall be accepted by the contractor. The couriers will be furnished with a Receipt for Transport of IRS deposits (Form 10160) for each shipment, which shall include dates, actual pick-up time and applicable signatures and initials.

h) The couriers shall provide dedicated services. It is not acceptable to include additional pick-ups and deliveries while in possession of the Government package(s). The couriers shall be allowed for up to 15 minutes to deliver the shipments to Liberty Bank & Trust. When making the "cash" delivery the couriers will be allowed for up to 25 minutes to deliver shipment first to UMB 1800 Grand and then UMB 928 Grand.

i) The courier shall take the shipment to UMB located at 928 Grand, the Dock, KCMO 64106, in downtown Kansas City, Missouri. The courier shall have Form 10160 stamped with the Liberty Bank & Trust time and date of delivery and name, signature of Liberty Bank & Trust Representative. Form 10160 will be returned to the designated KCSPC personnel during the next scheduled pick up. The contractor shall also pick up all empty mailbags to return to KCSPC during the next scheduled pick up, as required.

j) The Courier Service must be prepared to provide an explanation for any deliveries that exceed the 15-minute delivery time frame, unless transporting the "cash" delivery. In which case, the Courier Service must be prepared to provide an explanation for any deliveries on "cash" delivery days that exceed the 25-minute delivery time frame.

2. Weekly Cash Deliveries – (CLIN 2)

Delivery of the "cash" deposit will be made first to Liberty Bank & Trust at 4850 State Street Kansas City, KS. in the "drive through" area. Cash delivery is made once per week on Thursday, unless a Holiday, then cash delivery is usually made on Wednesday for that week.

The couriers shall provide dedicated services. It is not acceptable to include additional pick-ups and deliveries while in possession of the Government package(s). The couriers shall be allowed for up to 15 minutes to deliver the shipments to Liberty Bank & Trust. When making the "cash" delivery, the couriers will be allowed for up to 25 minutes to deliver shipment first to Liberty Bank & Trust 4850 State Street Kansas City, KS.

The Courier Service must be prepared to provide an explanation for any deliveries that exceed the 15-minute delivery time frame, unless transporting the "cash" delivery. In which case, the Courier Service must be prepared to provide an explanation for any deliveries on "cash" delivery days that exceed the 25-minute delivery time frame.

The Government may also require special one-time services on an on-call basis. The COR will notify the contractor at least 12 hours in advance of all requirements for one-time services.

3. Late Fees – (CLIN 3)

If the deposit is not ready for pick up when the courier arrives, the courier shall wait up to 30 minutes beyond the established pick-up time at no additional cost. If the delay exceeds 30 minutes from the established pick-up time, the courier may be asked to wait or the pick-up time will be rescheduled, depending on the amount of time until the deposit is ready to be released. There will be an additional charge if the courier is requested to wait longer than 30 minutes.

4. Shipment Inspection and Acceptance

a) The IRS is responsible for ensuring that all packages to be shipped are securely sealed and clearly tagged, with the delivery and return addresses. The couriers shall reject shipments containing any open or unsuitably packaged boxes and shall allow the IRS 20 minutes to repair or replace the unsuitable packaging.

b) Courier Service employees must review to ensure information on Form 10160 is accurate by verifying package seal numbers on mailbags and sign it to take possession of the deposit.

D. PERFORMANCE REQUIREMENTS

1. Liability for Loss and Theft

a) The contractor shall be fully liable for each depository shipment. Contractor liability shall commence when each shipment has been received into the courier’s possession and shall terminate when the courier has delivered the same to the designated consignee.

b) The courier service must have insurance coverage valued at $1,000,000.00, made payable to IRS, to cover the costs to reconstruct a lost, stolen, or destroyed deposit. Provide a copy of the underwriting verbiage.

c) Upon request by the Contracting Office, the contractor shall furnish evidence of its insurability in accordance with the preceding paragraph prior to contract award. A Certificate of Insurance evidencing the required coverage shall be provided to the Contracting Officer (CO) prior to the commencement of any services under this contract. Upon policy expiration, renewal certificates shall also be provided during the term of the contract. The contractor shall report any insurance policy cancellation, or any material change adversely affecting the

Government’s interest, by written notice to the CO at least 30 days in advance of the cancellation or change, or as soon as the contractor has knowledge of the cancellation or change.

d) The contractor shall insert the substance of this clause in all subcontracts under this contract and shall require such subcontractors to provide evidence of and maintain insurance in accordance with paragraph (a) of this clause. At least five days before the commencement of work by any subcontractor, the contractor shall furnish with the CO evidence of such insurance.

2. Minimum Hourly Wage Rates

a) The Service Contract Act of 1965 applies to this contract. Wage Determination No. 2015- 5105 specifies the minimum hourly wage rates to be paid to all employees who provide services under this contract. Updates and/or revisions to the current Wage Determination may supersede prior editions and may be incorporated into this contract as required by unilateral modification.

b) The current Department of Labor Wage Determination is attached to this contract.

3. Vehicle Qualifications

The contractor should utilize only fully securable vehicles for performance of services under this contract. All vehicles must adhere to the following requirements:

a) The vehicles must be maintained and in good condition, both in appearance and working order.

b) The vehicles must be state-registered and meet the minimum safety standards of the licensing state.

c) The vehicles must be steel-frame and doors must be able to be secured from both inside and outside.

d) The area of the vehicle in which the Government package(s) are placed must be clean, debris free and without containers, tarps or other items.

e) All IRS deposits must be transported within the locked area of the vehicle (such as the cab or trunk). “Locked Area” does not include any container of any sort in the bed (back) portion of a pickup truck or any open bedded vehicle (with or without a camper shell) whether or not such shell or container is locked or otherwise secured.

4. Identification

In order that IRS personnel and IRS guard service may properly identify those couriers who report to KCSPC to pick up the depository shipments, all courier personnel shall:

a) Display on their person a picture identification badge that clearly identifies them as authorized messengers for the courier service contractor.

b) Wear Company logo uniforms.

The IRS guard service and IRS employees will validate the courier employees against the Courier Deposit Access List (CDAL), described in Section 5 of this Statement.

5. Courier Service Requirements / Responsibilities

All contractor personnel considered for use on the contract must undergo an appropriate background investigation in accordance with the provisions of IRM 1.23.2, Contract Investigations. The Government will provide necessary forms for processing of the investigations; it will be the contractor’s responsibility to ensure that all required forms are submitted to the Government as specified by the COR. Contractor employees who undergo Minimum Background Investigation checks, which reveal, but are not limited to the following, may be unacceptable under this contract: conviction of a felony, a crime of violence or a serious misdemeanor, or a record of arrests for continuing offenses. The IRS reserves the right to approve/disapprove contractor employees based on the results of their background investigations.

a) All courier service employees designated to transport IRS deposits and/or requiring access to the IRS site and those officers of the firm who, for any reason, may visit the work site, shall be required to:

i. Satisfy the requirements for a Basic Investigation as defined in IRM 1.23.2.2.8.1.1 and conducted by IRS personnel, prior to being granted access to the IRS Site, which includes:

• FBI fingerprint and name check

• A completed SF-85P – Questionnaire for Public Trust Positions

• FCRA Credit Release

• Form I-9 - Employment Eligibility Verification

• Additional paperwork as needed

ii. Be a United States Citizen or have Lawful Permanent Resident Status (LPR).

iii. Be bonded/licensed

b) The contractor should ensure that the courier service prohibits immediate family members or extended family members who are residing in the same domicile from traveling together in the same courier vehicle while transporting IRS deposits. Any violation of this requirement may be cause for immediate termination of the contract.

c) To ensure compliance, the couriers will be asked to complete the “Courier’s Additional

Disclosure Statement (CADS).” The statement must include:

• Name(s) and relationship(s) of all immediate family members or extended family members residing in the same domicile who perform courier duties.

• Printed or typed name of the courier.

• Signature of the courier.

• Signature of the courier service authorizing official and date.

d) The CADS must be updated annually or when there is a change in the courier’s status. The Submission Processing COR must be notified within 24 hours of a change in the courier’s status.

e) Upon receiving the contract, IRS Kansas City Submission Processing will contact the contractor to start procedures for the basic investigations through NBIC. The contractor must have a minimum of five couriers with NBIC checks with interim and final access approval.

The granting of an interim clearance to any individual shall not be considered as assurance that full clearance will follow as a result or condition thereof and the granting of either temporary or full clearance shall in no way prevent, preclude or bar the withdrawal or termination of any such clearance by the Government. Under no circumstances shall the COR permit an individual to transport the deposit prior to clearance.

f) The contractor shall provide the IRS with two (2) contact names (a primary and an alternate), telephone numbers, and pager/cell phone numbers, if applicable. Also, the courier service must provide the IRS with a 24-hour emergency telephone number and name of the person to contact during non-business hours. The courier service must notify the IRS within 24 hours of any change in contact persons and/or telephone numbers.

g) Two courier employees are required for each pickup from IRS and delivery to the designated drop-off. One Courier shall remain with the deposit and have direct control of the deposits at all times. No deposits may be left unattended in the vehicle, even if locked, at any time.

h) The IRS prohibits any deposit packages and/or containers to be transported by walking or by bicycle.

i) Deposits shall not be transferred to another courier or courier vehicle after the deposits are picked up, except in emergency situations, such as vehicle breakdown. The courier shall notify the COR, within 30 minutes of an accident or the theft, loss, or destruction of government property being transported. To ensure this notification can be made promptly, courier vehicles must contain appropriate IRS contact names and phone numbers, and radio or telephone equipment.

j) Only authorized bonded or insured courier employees may be in the vehicle during IRS pick-ups and deliveries.

k) Courier shall provide the IRS with bonding or insured certifications.

l) Courier shall provide a monthly CDAL. The CDAL must contain the courier service employees designated and approved to transport the deposits, on a signed contractor’s official dated letterhead, with the following information:

i. Employee’s Typed Name

ii. Employee’s Title

iii. Employee’s Signature

iv. Employee’s Photograph

m) The courier shall ensure the CDAL is current by notifying the designated KCSPC representative or alternate within 24 hours, by facsimile transmission:

i. When a courier service employee, who appears on the CDAL, has been discharged from his/her duties.

ii. When a new courier service employee has been hired to provide services specified here-in and approval has been granted for access to the site.

n) Courier shall provide an updated replacement list to the IRS every twelve (12) months during the term of the contract.

o) Courier shall provide each employee with a printed and laminated identification card (badge) containing the following information that is consistent with the CDAL information provided to the agency.

i. Employee’s Typed name

ii. Employee’s Title

iii. Employee’s Signature

iv. Employee’s Photograph

v. Company Name

p) Courier service shall notify the IRS immediately when established time frames cannot be met.

q) Courier service shall be dedicated to the IRS and cannot perform other pick-ups and/or deliveries while in possession of the IRS deposits.

r) Courier service shall deliver IRS deposits the same day. No overnight deliveries.

s) Courier shall provide ad-hoc pick- ups upon notification by IRS.

6. Kansas City Submission Processing Center Requirements / Responsibilities

a) The Receipt & Control Operations Manager or COR shall:

i. Ensure procurement of a sufficient number of high-level security mailbags and non-sequential numbered seals to provide for all deposit transports.

ii. Upon notification of tampering or loss, the Operations Manager will notify the:

• Office of the Treasury Inspector General for Tax Administration (TIGTA).

• Remittance Security Coordinator for the campus.

• Headquarters Tax Analyst.

• The COR designated for the courier contract.

iii. Be required to ensure that all courier employees have satisfied the basic investigation as described in IRM 3.8.45.1.9.1

iv. Ensure the receipt of the Disaster contingency Plan from the courier service.

v. Ensure incidences involving couriers are recorded and accessible for official use.

vi. Proceed as outlined in IRM 3.8.45.1.9.5.(6) a., b. and c. if the Form 10160 is returned to the campus and the bank representative’s signature (when required) or the date and/or time the deposit was received at the depository bank is not present.

Ensure that the company has and maintains bonding/insurance coverage valued at $1,000,000 to cover the costs to reconstruct a lost, stolen or destroyed deposit made payable to the IRS.

• Maintain a copy of the insurance certificate.

• Provide accurate and complete addresses and contact information. IRS shall notify contractor accordingly if there are changes to the Center’s information.

• Ensure that all scheduled shipments are ready for pick up within the scheduled time.

• Ensure that Couriers designated to transport IRS deposits and/or requiring access to

IRS sites satisfy the requirements for a Low-Risk Investigation, which includes an FBI fingerprint and name check as defined in IRM 1.23.2.8.1.1 and conducted by IRS personnel;

• Be a U.S. citizen or have lawful permanent status.

• If immediate family members are employed as Couriers for the same Service, these employees must complete the CADS. Maintain in Receipt and Control and accessible for review upon demand a copy of the following items:

• The memorandums granting Staff-Like-Access for each Courier listed on the CDAL.

CDAL on site for 1 year after the conclusion of the GAO audit for that year.

• Unexpired approved background investigations must be maintained on site. Expired background investigations and the investigations for employees who are no longer employed by contractor must be maintained on site for 1 year after the conclusion of the GAO audit for that year.

• A current valid courier insurance certificate valued at $1,000,000.00 dollars must be maintained on site and produced upon request. If the certificate expires during the year, both certificates must be maintained together on site. When new insurance certificates are issued, provide copies to the Headquarters Deposit Analyst within 5 working days. Expired insurance certificates must be maintained for 1 year after the conclusion of the GAO audit for that year.

• A copy of the CADS must be maintained on site with the CDAL for one year after the conclusion of the GAO audit for that year.

b) Courier Incident Log.

Courier Daily Checklist.

Provide contractor with two (2) contact names (a primary and an alternate), telephone numbers, and pager/cell phone numbers if applicable. Also, the Submission Processing Center must provide contractor with a 24-hour emergency telephone number and name of the person to contact during non-business hours. The Submission Processing Center must notify contractor within 24 hours of any change in contact persons and/or telephone numbers.

1. Maintain a monthly CDAL and copies of all CADS. The CDAL must be of Couriers designated to transport IRS deposits, on the contractor's signed official dated letterhead, with the following information:

a) Employee's Typed Name

b) Employee's Title

c) Employee's Signature

d) Employee's Photograph

2. The CADS must be completed by each Courier and must include:

a) Name(s) and relationship(s) of all family members (regardless of residence) who perform courier duties. If no other family members perform courier duties, write "NONE" in large letters in the space where family member's name(s) are to be shown on the CDAL.

• Printed or typed name of the courier.

• Signature of the courier.

• Signature and date of contractor’s authorizing official.

b) The disclosure statement must be updated annually or when a change of status occurs.

Designated SPC must be notified within 24 hours of a change in a courier's status. Provide updates on the CDAL to the guard force immediately upon receipt to ensure authorized and timely access.

3. Ensure monthly the validity of the CDAL and the CADS by:

a) Reconciling the monthly list against the updated facsimile transmission(s) advising when a

Courier who is authorized to satisfy the services specified herein has been discharged / hired.

Discrepancies found during reconciliation will be documented in writing and brought to the attention of the COR or Receipt and Control Operations Manager or designee for non-FRB sites within 1 business day of discovery.

b) The CADS must be updated when a Courier has experienced a change that will affect their relationship status. Campuses must provide blank copies of the CADS form to the Courier or depository when requested.

c) The Receipt & Control Operations Manager or COR (if the deposit is to a Treasury General

Account (TGA)) or non-FRB site, will ensure monthly that new personnel have undergone a low-risk investigation, which includes FBI fingerprint/name check before access is granted.

4. Ensure that verification of identity for each Courier is performed by comparing the individual's identification card against the CDAL and CADS as follows:

a) An authorized access list at the first point of contact (e.g., gate, main building entry, loading dock, etc.) by a member of the contract security guard force assigned to the Submission Processing Center. CDAL at the point of pickup by the designated IRS Submission Processing representative or designee.

b) Ensure that the two Couriers are not related by checking their names against the CADS.

c) In addition to the requirement contained above, the local Physical Security Office (PSO) can grant access on the basis of the following:

• Information maintained in the center's electronic access control system (EACS) database, or

• Information maintained in a database (or similar) used by the PSO to clear visitors at the first point of contact

Note: If either option 4A or 4B is utilized, it is required that the access authorization for each Courier be associated with an expiration date (or verification date) whose term matches the updates required of Courier Deposit Access List. See IRM 3.8.45.1.9.1(5).

1. Must ensure that all Couriers designated to transport IRS deposits:

a) Display (on their person) the picture company identification card that clearly identifies them as authorized messengers for contractor.

b) Wear company logo uniforms.

2. Must establish the following conditions for courier pickup of deposit:

a) Designate a place/entrance for Couriers’ pickup ensuring that access into the

Submission Processing Center is limited (e.g., loading dock).

b) Designate a time for pickup.

c) Ensure that all deposits prepared for pickup by Couriers be delivered and turned over by the designated IRS Submission Processing representative or designee.

d) Ensure that all deposits are accompanied to the vehicle by at least one Receipt and

Control employee.

3. Inspect the vehicle, on a continuous basis, to ensure that no unauthorized passengers are accompanying Couriers designated to accept the agency’s deposit and ensure that all doors are locked once the deposit is placed in the vehicle.

Procedures for Securing Deposit Packages:

1. Must ensure that all deposit packages, at a minimum, are contained in corrugated boxes, secured with either heat strap or packing tape, then placed in high level security mailbags with non-sequential numbered seals for tracking.

2. Must ensure all deposit boxes and mailbags are clearly tagged with "To and from” address.

3. The deposit employee will prepare Form 10160, Receipt for Transport of IRS Deposit. (See

(4) below for preparation procedures of Form 10160.)

4. Must complete Form 10160, Receipt for Transport of IRS Deposit, for each Courier pickup and, additionally, ensure the following information is contained on each Form 10160:

• The name and signature of the designated IRS Submission Processing representative or designee who released the deposit to Couriers.

• The time the deposit was released to Couriers.

• The date the deposit was released to Couriers.

• The number of boxes released to Couriers.

• The serialized number(s) of the security seal(s) used to secure the deposit are entered in "Description" column.

• The name and signature of Couriers who received the deposit.

5. Must maintain one carbon copy of Form 10160 with Couriers signature, date, and time they took possession of the deposit.

6. Must receive back by the next business day the original completed Form 10160 with bank representative's signature, date, and time deposit was received by the depository. Must receive back by the next business day the original completed Form 10160 with the date and time stamp the deposit was received. Date stamps the reverse side of each Form 10160 with the date the form was received from the bank.

7. Must reconcile each day's Form 10160 to ensure dedicated service is being received (e.g., the time between your release to Couriers and the release to the bank is not in excess). If discrepancies are found, or if Form 10160 is not returned from the bank as required, immediately notify the designated Submission Processing Center Operations Chief with responsibility for deposits.

8. Must be retained for 3 years from date of deposit of Form 10160.

9. Must ensure that Couriers provides ad-hoc pickups for single remittances of 100 million dollars or more and that they are deposited on the same day of receipt when received before depository's cutoff time. If the remittance is received after the depository cutoff time, the remittance must be secured at the Submission Processing Center overnight and deposited as soon as the depository opens on the next business day.

E. DISASTER PLANNING

The contractor shall provide the IRS, prior to the implementation of the contract, with a Disaster Contingency Plan. The contingency plan must address what alternative actions the courier will implement to fulfill its obligation in the event of employee strikes, inclement weather, natural disaster, traffic accident and unforeseen events. This plan will be provided to the IRS CO with the proposal and COR listed in Section I below for the award.

Development of Disaster Contingency Plan

This section provides campuses with the information necessary to create a courier contingency plan.

However, site-specific issues should be identified and included as necessary. (IRM 3.8.45.1.9.3.1) All of the following elements must be incorporated into each campus' local courier contingency plan:

1. Courier service contact name and number. This will facilitate contact with the Courier service to rectify the failed requirement.

2. Directions to the campus' depository.

3. Contact name and numbers at the depository to notify them of any change or delay in the delivery of the deposit.

4. List of the designated campus employees (primary and alternates) and telephone numbers who will be responsible for delivering the deposit.

5. Establish procedures to obtain a government vehicle that will be used to deliver the deposit to the depository. If a government vehicle is not an option, identify how the deposit will be transported to the depository.

6. Name and number of HQ Tax Analyst. Primary is Cindy Webster, (PA) W&I (801-620-6161) who must be notified as soon as possible when it is necessary to implement the contingency plan.

7. Identify campus employee or designee who will be responsible for notifying the following:

Receipt and Control Operations Chief or designee, HQ Analyst, and SPC COR.

8. The date the contingency plan was created/revised

Campus employees are required to adhere to all deposit delivery procedures. They will ensure Form 10160 is completed.

• There will be no stops between the Campus and the point of delivery at the depository.

• They will have access to a cell phone in case of emergency.

• The vehicle must meet the requirements outlined in 3.8.45.1.9.1(10).

The Courier Contingency plan should be utilized when the following occurs with the campus' contracted courier:

• The courier fails to arrive.

• The courier company fails to send two authorized couriers, and the courier service will be unable to send suitable replacement couriers in time to meet the campus' deposit deadline.

• One or both couriers do not meet the requirements outlined in 3.8.45.1.9.1 and the courier service will be unable to send suitable replacement couriers in time to meet the campus' deposit deadline.

• The vehicle does not meet the requirements in 3.8.45.1.9.1(10) and the courier service will be unable to send a suitable replacement vehicle in time to meet the campus' deposit deadline.

• The courier company has allowed their required one-million-dollar insurance binder for deposit reconstruction to expire as required in 3.8.45.1.9.1(13) and will be unable to present a current insurance binder in time to meet the campus' deposit deadline.

• The contract with the courier has expired.

• The campus contingency plan must be updated when there is a change in IRS personnel, courier service or depository.

• A copy of the contingency plan must be maintained with the CDAL.

F. DELIVERY SCHEDULE

The courier should have 15 minutes (normal driving time) to 25 minutes (rush hour) and/or for the first "cash" delivery.

Non-peak periods are from May 1 through March 30. Peak periods are approximately April 1 through April 30. These dates may fluctuate and are subject to minor revisions. The COR will notify the contractor of any revisions to these periods at least 48 hours in advance of the required change. Minor revisions to the terms of the peak and non-peak periods will not constitute change orders under this contract. If major revisions to the terms of the peak and non-peak periods are necessary, any such changes will be incorporated by modification issued by the CO.

G. ADDITIONAL SERVICES

1. Federal Holidays

The above schedule may or may not include the following official Federal Holidays:

New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Columbus Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.

The COR will notify the contractor at least 24 hours in advance of all requirements for holiday services

2. One-Time Services

The Government may also require special one-time services on an on-call basis. The COR will notify the contractor at least 12 hours in advance of all requirements for one-time services.

H. PERIOD OF PERFORMANCE

The period of performance shall be a 12-month base year with four (4) 12-month option years as follows:

Base Year: 07/01/2026 – 06/30/2027 Option Year 1: 07/01/2027 – 06/30/2028 Option Year 2: 07/01/2028 – 06/30/2029 Option Year 3: 07/01/2029 – 06/30/2030 Option Year 4: 07/01/2030 – 06/30/2031

I. CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The COR for this contract is: De’Airra Gant 333 West Pershing Road Mail Stop 6053

KCSPC

Kansas City, Missouri 64108 Office phone: (816) 499-6842

The COR will represent the CO in the administration of technical details within the scope of this contract with assistance from the IRS POC. The COR/POC is also responsible for the final inspection and acceptance of all reports and such other responsibilities as may be specified in the contract. The COR is not otherwise authorized to make any representations or commitments of any kind on behalf of the CO of the Government. The COR does not have the authority to alter the contractor’s obligations or to change the contract specifications, price, terms or conditions. If, as a result of technical discussions, it is desirable to modify contract obligations or the statement of work, changes will be issued via a modification executed by the CO.

The COR assignment for this contract may be changed at any time by the Government without prior notice to the contractor. The contractor will be notified of the change.

J. DELIVERABLES

Per this Statement of Work, the contractor shall provide the following written documentation to the IRS:

1. Evidence of Insurability - with the proposal and as needed to the CO.

2. Background Investigations information - after award and as needed/requested by the COR.

3. Evidence of employee bonding - after award and as needed/requested to the COR.

4. Service Plan – with the proposal and as requested by the CO and/or COR.

5. Phase-In Plan – with the proposal and as requested by the CO and/or COR.

6. Disaster Contingency Plan - with the proposal and as requested by the CO and/or COR.

7. Past Performance References – with the proposal to the CO.

8. Owner and key employee’s experience – with the proposal to the CO.

9. Courier Deposit Access List (CDAL) – after award, monthly/as needed/annually to the

COR.

10. Receipt for Transport of IRS deposits (Form 10160) – after award, as specified after each delivery to designated KCSPC personnel.

11. Courier’s Additional Disclosure Statement (CADS) – after award and as needed/requested by the COR.

A. ORGANIZATION IDENTIFICATION
B. BACKGROUND INFORMATIONF
C. DESCRIPTION OF SERVICES
1. Daily Pick Ups and Deliveries – (CLIN 1)
d) Courier service will only be paid for days that service was provided.
j) The Courier Service must be prepared to provide an explanation for any deliveries that exceed the 15-minute delivery time frame, unless transporting the "cash" delivery. In which case, the Courier Service must be prepared to provide an explanation ...
The Courier Service must be prepared to provide an explanation for any deliveries that exceed the 15-minute delivery time frame, unless transporting the "cash" delivery. In which case, the Courier Service must be prepared to provide an explanation for...
D. PERFORMANCE REQUIREMENTS
1. Maintain a monthly CDAL and copies of all CADS. The CDAL must be of Couriers designated to transport IRS deposits, on the contractor's signed official dated letterhead, with the following information:
2. The CADS must be completed by each Courier and must include:
3. Ensure monthly the validity of the CDAL and the CADS by:
4. Ensure that verification of identity for each Courier is performed by comparing the individual's identification card against the CDAL and CADS as follows:
1. Must ensure that all Couriers designated to transport IRS deposits:
2. Must establish the following conditions for courier pickup of deposit:
3. Inspect the vehicle, on a continuous basis, to ensure that no unauthorized passengers are accompanying Couriers designated to accept the agency’s deposit and ensure that all doors are locked once the deposit is placed in the vehicle.
E. DISASTER PLANNING
Development of Disaster Contingency Plan
Campus employees are required to adhere to all deposit delivery procedures. They will ensure Form 10160 is completed.
The Courier Contingency plan should be utilized when the following occurs with the campus' contracted courier:
F. DELIVERY SCHEDULE
The courier should have 15 minutes (normal driving time) to 25 minutes (rush hour) and/or for the first "cash" delivery.
G. ADDITIONAL SERVICES
H. PERIOD OF PERFORMANCE
I. CONTRACTING OFFICER’S REPRESENTATIVE (COR)
J. DELIVERABLES

File details come from the government source that posted it. Updated .