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PERFORMANCE WORK STATEMENT (PWS)

Maintenance and Repair of Dining Facility (DFAC) and Mensa Kitchen Equipment at Caserma Ederle, at Del Din DFAC, and Italian Mensa at Livorno Camp Darby, Italy.

Part 1

General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. This services contract is to provide

Preventative Maintenance, Unscheduled Repair, Inventory and Warranty Administration service for food service equipment for the 405th Army Field Support Brigade, Logistics

Readiness Center, Vicenza, Italy and US Army Garrison – Italy.

1.1 Description of Services/ Introduction: This is a non-personal service(s) contract to provide preventative maintenance, unscheduled repair, inventory and warranty administration service for food service equipment at three dining facilities located at

Caserma Ederle and Caserma Del Din, in Vicenza and at Camp Darby in Livorno, Italy;

and refrigeration units in the Subsistence Supply Management Office (SSMO) located at

Caserma Ederle.

1.2 Background: The mission of the 405th AFSB, LRC is to conduct food service operations in support of the US Army mission in Italy. This includes operating and maintaining dining and subsistence management facilities located within the US Army

Garrison – Italy. Maintenance and administration of the food service equipment is critical to mission success.

1.3 Scope: The contractor shall provide all necessary management, supervision, personnel, and equipment necessary to perform scheduled maintenance and repairs on food service equipment as listed on the inventory/density list (Technical Exhibit 1). The contractor shall maintain an equipment inventory, maintain a current library of operator and maintenance manuals and manage the equipment warranty program. This does not include purchasing new equipment.

1.4 Objectives: Perform scheduled maintenance of food service equipment in accordance with the manufacturer’s suggested procedures and schedule. Maintain a list and schedule of scheduled maintenance services. Services shall be performed by technicians certified by the manufacturer.

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1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within seven (7) calendar days after contract award (DELIVERABLE 0001).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) calendar days. If the

Government has provided comments, the Contractor shall then have three (3) calendar days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted

QCP are required to be resubmitted for acceptance by the Contracting Officer no later than thirty (30) calendar days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the

Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals).

c. How the Contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d. How the Contractor will inventory, and track maintenance of all Government

Provided Equipment / Materials.

e. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

f. How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance

Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

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1.5.2 Subcontracting: The Contractor is allowed to subcontract services (labor hours) equivalent no more than fifty percent (50%) of the total amount of the services to be performed under the contract. Within seven (7) days from contract award date, the

Contractor, shall submit the following documents (DELIVERABLE 0021):

a. Name of the Subcontractor/s.

b. Description and percentage of work to be subcontracted.

c. Current copy of the Subcontractor's DURC (Documento Unico di Regolarita

Contributiva). Self certifications (autocertificazioni) are NOT allowed. The document

MUST include the following statement: "Con il presente documento si dichiara che l'impresa RISULTA REGOLARE ai fini del DURC"("This document declares that the company is regular for the DURC purposes".

d. Copy NOT older than six (6) months at the time of the quote of the

Subcontractor's Chamber of Commerce Certificate of Membership (Certificato di

Iscrizione alla Camera di Commercio). Self-certifications are NOT allowed.

e. List of any certifications possessed by each subcontractor, in accordance with paragraph vi, a)b)c)d) above. All services, whether performed by the Contractor or its subcontractors, shall be executed in accordance with this Performance Work Statement

(PWS).

1.6 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.6.1 Host Nation Holidays: The Mensas are closed on host nation holidays. Work shall not be performed on local Host Nation holidays occurring during the normal work week unless otherwise directed by the Contracting Officer.

ITALIAN HOLIDAYS DATE

New Year's Day 1 January Epiphany Day 6 January Easter Monday Varies yearly Liberation Day 25 April

Labor Day 1 May Republic Day 2 June Assumption Day 15 August Local Holiday * 8 September * St Francis’s Day 4 October

All Saints’ Day 1 November Immaculate Conception Day 8 December Christmas Day 25 December Saint Stephen’s Day 26 December

1.6.2 U.S. Holidays: Dining facilities (DFACs) are open to serve soldiers every day and the

Version – September 2024 Page 4 of 39 contractor shall be prepared to respond to DFAC emergency work-orders when approved by the

COR. Work shall not be performed during American holidays, unless otherwise directed by the

Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

HOLIDAY NAME DATE HOLIDAY NAME DATE

New Year’s Day January 1st Labor Day 1st Monday in September M. L. King Memorial Day

3rd Monday in January

Columbus Day 2nd Monday in October

Presidents Day 3rd Monday in February

Veteran’s Day November 11th

Memorial Day last Monday in May Thanksgiving Day 4th Thursday in November

Juneteenth 19th June Christmas Day December 25th

Independence Day

Day July 4th

1.6.3 Training Holidays: Reserved.

1.7 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ.

Please refer to the following:

1.7.1 Government Facility Office Hours: The Government facility office hours are

Monday through Friday from 08:00 hours through 17:00 hours except Italian and U.S.

Holidays identified in paragraph 1.6.3.1 and 1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar

Government directed facility closings.

1.7.2 Government Facility Operating Hours: The Government facility operating hours are Monday through Friday from 08:00 hours through 17:00 hours except Italian and

U.S. Holidays identified in paragraph 1.6.3.1 and 1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar

Government directed facility closings.

1.7.3 Contractor Support Hours: The Contractor shall provide support Monday through Friday from 08:00 hours through 17:00 hours except U.S. Holidays and Italian holidays identified in paragraph 1.6.3.1 and 1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar

Government directed facility closings. The Contractor shall respond to emergency work orders when approved by the COR. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this

PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the

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1.8 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan.

The plan, as a minimum, shall identify regularly scheduled work (to include at least location, work to be completed, timeline). The Contractor’s proposed Work Plan shall be submitted to the COR for review within seven (7) calendar days after date of contract award (DELIVERABLE 0002). The Government will review and either accept or return their comments to the Contractor within 10 calendar days. The Contractor shall then have three (3) calendar days to submit a Final Work Plan. Any proposed change to the accepted Final Work Plan is required to be resubmitted to the COR for review and acceptance at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.

1.9 Place of Performance: The work to be performed under this contract will be performed throughout the United States Army Garrison (USAG) Italy, Vicenza and

Camp Darby, Livorno, Italy.

1.10 Security Requirements: The following information is provided on security related matters.

1.10.1 Security Program: Reserved.

1.10.2 Personnel Security Clearance Requirements: Reserved.

1.10.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE)

Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Italy specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with

AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with

Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access

Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the

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AE Reg 190-16 can be found on the following website:

https://home.army.mil/bavaria/4417/4316/2142/AEA_Reg_190-16_-_April_2024.pdf

1.10.3.1 Installation Pass Log: The Contractor shall provide the COR, an Initial

Installation Pass Log within Seven (7) calendar days after contract award

(DELIVERABLE 0003). The log must at a minimum contain the following information:

a. Name and address of each employee

b. Identification Document of each employee

c. Copy of personnel register

d. “Centro per l’impiego” Identification Document

e. The contractor shall furnish a list of private and commercial vehicles which will be used in conjunction with contract work. The contractor vehicles shall be clearly marked with the contractor’s name or company logo. The contractor shall maintain all contractor furnished vehicles in an operational condition. All vehicles shall meet all requirements as per Italian “Codice della Strada”. The contractor personnel shall comply with all standard signs and regulations in regard to parking on the Government installations. The list of such vehicles shall be submitted together with the list of personnel and shall contain:

(1) Make of vehicle.

(2) Model and year of manufacture.

(3) License Plate Number.

The log shall be updated as employees are added or removed. The Updated Installation

Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log.

1.10.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within seven (7) calendar days.

1.10.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within seven (7) calendar days.

1.10.3.4 Common Access Cards (CAC): Reserved.

1.10.4 Background Checks: Reserved, pertains to contractors that work or teach youth under the age of 18. Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

https://home.army.mil/bavaria/4417/4316/2142/AEA_Reg_190-16_-_April_2024.pdf

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1.10.4.1 U.S. Citizen: The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number (DELIVERABLE 0019). The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number (DELIVERABLE 0020). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.10.4.2 Local Nationals and Third Country Nationals: Forwarding correspondence from the Contractors shall identify the associated contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens (see paragraph 1.10.4.1 above, in particular, same requirements to replace the employee (and within timeframe noted) when results of background check are unfavorable).

1.10.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army

Physical Security Program (AR 190-13).

1.10.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.11 Key Control: Reserved.

1.12 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the

Contractor to review the Contractor's performance. At these meetings the Contracting

Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall appraise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

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1.12.1 Meeting and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. A list of any scheduled meetings will be provided by the COR to the contractor at the beginning of each month, if needed.

Unscheduled meetings will be notified to the Contractor at least 24 hours in advance.

The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

1.13 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the

Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the

Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the

Contracting Officer and Contractor of any deficiencies, coordinate availability of

Government property, and coordinate site entry of Contractor personnel.

1.14 Key Personnel: The following personnel are considered key personnel by the

Government: Contract Manager/Alternate Contract Manager and Quality Control

Manager. The name and resume of this personnel shall be provided in writing to the

COR no later than seven (7) calendar days after contract award. (DELIVERABLE

0004). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 08:00 and 17:00, Monday through Friday except Italian and Federal holidays or when the Government facility is closed for administrative reasons. There will be no substitutions of any key personnel without the authorization of the Contracting Officer.

The contractor shall not remove or replace Contract Manager for this contract without the written concurrence of the Contracting Officer. All Contractor Primary and Alternate

Key Personnel to include the Contract Manager must be able to read, write, speak and

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Exhibit 2. All written correspondence from/to the Contractor shall be in English.

The Contract Manager/Alternate Contract Manager shall have experience of at least three (3) years in industrial kitchen equipment repairs and maintenance.

1.15 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.15.1 Workspace sign: Reserved.

1.16 Substitution or addition of Contractor’s personnel: Reserved.

1.16.1 Contractor Identification Badges: The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification. The badge shall include the employee’s name, the contractor’s company name, the functional area of assignment. Companies with U.S. Government contracts shall require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the COR prior to the contract performance date and updated as needed to reflect Contractor personnel changes.

1.17 Contractor Travel: Reserved.

1.18 Other Direct Costs (ODCs): Reserved.

1.19 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer.

All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other

Government rights.

1.20 Non-Disclosure Requirements: Reserved.

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1.21 Non-Disclosure Statements: Reserved.

1.22 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall submit a plan to the Contracting Officer to avoid or mitigate any such OCI within seven (7) calendar Days (DELIVERABLE 0005). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.23 Phase In /Phase Out Period: Reserved.

1.24 Safety: The following provides information pertaining to Safety and Accident Prevention.

1.24.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Alternate I, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.

1.24.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal, State and Local requirements governing safety and health protection on construction sites and any other applicable occupational safety codes. The Contractor shall coordinate all work at the site, including development of plans and providing advance notices.

1.24.1.2 This project falls under the provisions of Italian Safety Law DLGS 81/2008 art.26. The Contractor shall submit to the COR all the information requested with Attachment 3 “Suitability of contractor for service contracts – MD0266”, paragraph B2 and B3, within seven (7) calendar days after award, for the preparation of the DUVRI by the Italian Safety Office, in accordance with the Italian regulation above

(DELIVERABLE 0006).

1.24.1.3 Safety Plan: The Contractor shall establish an approved safety plan that can be verified by the COR and KO. The plan will be in accordance with Safety Law 81/2008 and operational work plan (Piano Operativo). The safety plan shall be submitted to the COR for approval within seven (7) calendar days after contract award

(DELIVERABLE 0007).

Whenever the Contracting Officer becomes aware of any noncompliance with these

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Contractor orally, with written confirmation, and initiate a Corrective Action Report in

PDREP.

1.24.1.4 Reporting Accidents: The Contractor shall report to the Contracting Officer via the COR and the safety offices located on the installations by telephone any accident involving injury, death, damage to Government property, or accidental loss of

Government property resulting from the activities of the Contractor, his sub-contractors, his agents, or employees within 24 hours after the date of occurrence. A written accident report shall be forwarded to the Contracting Officer within two working days after the date of occurrence (DELIVERABLE 0008). In addition, the Contractor shall cooperate and provide data to any follow-up investigation of an accident by the installation or higher command.

1.25 Environmental Compliance: The contractor shall be responsible for the correct disposal of all controlled or hazardous waste produced as a result of this effort in accordance with EPA regulations.40 CFR Part 260 contains all of the RCRA regulations governing hazardous waste identification, classification, generation, management and disposal. The contractor must comply with local European requirements, including waste recycling requirements.

1.25.1 Environmental Compliance Plan and Program: Reserved.

1.26 Required Training: The following provides information on training requirements.

1.26.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT

Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the

COR after completion of this training by all employees and subcontractor personnel

(DELIVERABLE 0009). AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

If training cannot be conducted on the website, the Contractor shall coordinate with the

COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the https://jkodirect.jten.mil./

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1.26.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 30 calendar days of employment under this contract. Verification of the training shall be provided to the COR after completion of the training (DELIVERABLE 0010). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months Verification of the training shall be provided to the COR after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the

COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR after completion of the training.

1.26.3 Cyber Awareness Training: Reserved.

1.26.3.1 Contractor Access to Government Information Systems: Reserved.

1.26.4 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance, with the results reported to the COR after the contract is awarded and after new employees commence contract performance (DELIVERABLE 0011).

Verification of the training shall be provided to the COR after completion of the training.

Training slides can be found on the Army One Source website:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.as px

1.26.5 Common Access Card Issuance: Reserved.

1.26.5.1 CAC Process: Reserved.

1.26.6 Personally Identifiable Information (PII): Reserved.

1.27 Notice to Proceed: Reserved.

1.28 Electromagnetic Compatibility Directive: Reserved.

http://www.cdse.edu/catalog/elearning/GS130.html http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

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1.29 Government Property and Services: Reserved.

1.30 Combating Trafficking in Persons Training: Contractor shall maintain 100% compliance at all times with FAR clause 52.222-50, Combating Trafficking in Persons. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete the CTIP training within 30 calendar days after the contract start date (DELIVERABLE 0022). Paragraph (e) of the clause provides the remedies available to the Government for contractor failure to comply with the requirements of the clause.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) – means a person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the

Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. Department of Defense Instruction (DoDI)

5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, contracting officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing support personnel to assist the COR, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

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Contractor-acquired property – means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract, and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished property – means property furnished to the contractor the

Government and subsequently furnished to the Contractor for performance of a contract.

Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government property – means all property owned or leased by the Government.

Government property includes both Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator – means an authorized representative of the Contracting

Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work

Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various

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Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based

Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that

Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the

Performance Work Statement (PWS). It provides specific details on how the

Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to

Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s).

Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The

Government does not have privity of contract with the subcontractor.

Work Day – The number of hours per day the Contractor provides services in accordance with the contract.

Work Week – Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, the following provides a list of acronyms used throughout this PWS or commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative

AE Army in Europe

AFARS Army Federal Acquisition Regulation Supplement

AHA Activity Hazard Analysis

AOR Area of Responsibility

Version – September 2024 Page 16 of 39

AR Army Regulation

AT Anti-terrorism

ATCTS Army Training Certification Tracking System

CAC Common Access Card

CCE Contracting Center of Excellence

CFE Conventional Forces Europe

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer’s Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DoD Department of Defense

FAR Federal Acquisition Regulation

FRG Federal Republic of Germany

GFP Government Furnished Property

HLO High Level Objective

HIPAA Health Insurance Portability and Accountability Act of 1996

IA Information Awareness

IAC Installation Access Control

IACO Installation Access Control Office

ID Identification

IGCE Independent Government Cost Estimate

IT Information Technology

JTR Joint Travel Regulation

JPAS Joint Personnel Adjudication System

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes

Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security

PA Property Administrator

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

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QC Quality Control

QCP Quality Control Program

RA Requiring Activity

RCO Regional Contracting Office

SIGE Safety and Health Protection Plan

TE Technical Exhibit

USAREUR U.S. Army Europe

UOM Unit of Measure

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PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: The Government will provide the kitchen equipment at the facilities for maintenance and repair of needed equipment. Contractor is responsible for coordinating with the COR to schedule onsite visits to accomplish the maintenance and repairs as needed.

3.2 Facilities: Reserved.

3.3 Utilities: The Contractor shall instruct employees in utilities conservation practices.

The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc. after using the required amount to accomplish tasks requiring the use of the utilities.

3.4 Equipment: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

3.5 Special Tooling and Test Equipment: Reserved.

3.6 Materials: Reserved.

3.7 Training: Reserved.

3.8 Common Access Cards (CAC): Reserved.

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PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The contractor shall provide all personnel, labor, vehicles, containers, tools, materials, equipment, transportation, supervision and other items and services necessary to manage and perform food service equipment maintenance service.

4.2 Secret Facility Clearance: Reserved.

4.3 Materials: Contractor shall supply the spare parts needed to perform the repair services.

The contractor shall not purchase new equipment.

4.4 Vehicles and Equipment: The Contractor shall provide all necessary vehicles and equipment to perform the work described in this PWS. All Contractor provided vehicles, and equipment shall have the company name prominently displayed on both sides of the vehicle or equipment and present a neat, professional appearance.

Contractor's vehicles and equipment used in the performance of this contract shall meet all local and Host Nation traffic, safety, and environmental requirements. Vehicles and equipment found to be unsafe shall be removed from the installation and replaced. Any vehicle(s) accessing USAG-Italy installations is subject to being searched.

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PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services for maintenance and repair of kitchen equipment to the DFACs, Italian Mensas, and Scheduled Maintenance

Subsistence Supply Management Office (SSMO) at Caserma Ederle, Caserma Del Din, Vicenza, and Camp Darby Livorno, Italy. The Contractor shall perform all work by qualified personnel who have obtained all of the necessary certifications and authorizations to perform this service in accordance with the Italian and U.S.

regulations, including but not limited to: see paragraphs 5.14 and 5.19. The Contractor shall provide all personnel, labor, vehicles, containers, tools, materials, equipment, transportation, supervision and other items and services necessary to perform below required services.

5.2 Tasks:

5.2.1 Scheduled Maintenance: This task consists of the performance of maintenance repairs as recommended by the original equipment manufacturer. Repairs are required to maintain appliance safety and function for which the repair cost is €500.00 or less in labor and materials is also considered scheduled maintenance. The Contractor will request approval for the repair work to the COR.

5.2.2 Unscheduled Repairs: Unscheduled Repair is defined as a corrective action not listed as a manufacturer’s suggested maintenance item. Additionally, any unscheduled repairs exceeding €500 will require COR Authorization through a work order.

When the estimated cost to repair an item exceeds its current fair market or replacement value, the Contractor shall recommend the replacement of the item instead of performing the repair. The Government shall be responsible for the acquisition of new equipment.

5.3 Schedules, Reporting and Archives: The contractor shall create and maintain a master schedule of all scheduled maintenance for the total contract period including all option years. The master schedule will be submitted to the COR within 10 days of contract start date. Recurring reports and forms shall be submitted monthly, no later than the 7th workday of the succeeding month, in Microsoft office format

(DELIVERABLE 0012). The contractor shall maintain an archive of all reports and schedules. The Government shall be allowed to access and consult the database at any time. At contract’s end, all data contained in such archive is to be considered the property of the US Government.

5.4 Scheduled Maintenance and Repair Ederle DFAC: The contractor shall perform

Version – September 2024 Page 21 of 39 scheduled maintenance of food service equipment in accordance with the manufacturer’s suggested procedures and schedule. The contractor shall maintain a list of scheduled and completed services for each appliance on the DA Form 2408- 18

Equipment Inspection List. The contractor shall record shortcomings that are beyond scheduled services on the DA form 2404 Equipment Inspection and Maintenance

Worksheet. Services shall be performed by technicians certified by the manufacturer.

The replacement of any light bulbs and fluids (i.e refrigerants, lubricant oils) shall be considered as part of the scheduled maintenance. See equipment listing attachment

Technical Exhibit 1A Ederle DFAC.

5.4.1 Standard: Current DA Forms 2404 and 2408-18 shall be maintained for each appliance. The DA 2408-18 shall reflect the manufacturer’s suggested maintenance schedule. Scheduled maintenance shall be performed and recorded IAW with the manufacturer’s suggested schedule within three workdays of the accepted master schedule. Copies of DA Forms 2404 and 2408-18 shall be submitted to the COR no later than (NLT) the 5th of each month for the previous month.

5.5 Scheduled Maintenance and Repair Ederle MENSA: The contractor shall perform manufacturer’s suggested procedures and schedule. The contractor shall maintain a list of scheduled and completed services for each appliance on the DA Form 2408-18

Equipment Inspection List. The contractor shall record shortcomings that are beyond scheduled services on the DA for 2404 Equipment Inspection and Maintenance

Worksheet. Services shall be performed by technicians certified by the manufacturer.

The replacement of any light bulbs and fluids (i.e refrigerants, lubricant oils) shall be

Technical Exhibit 1B - Ederle Mensa.

5.5.1 Standard: Current DA Forms 2404 and 2408-18 shall be maintained for each schedule. Scheduled maintenance shall be performed and recorded IAW with the manufacturer’s suggested schedule within three workdays of the accepted master schedule. Copies of DA Forms 2404 and 2408-18 shall be submitted to the COR NLT the 5th of each month for the previous month.

5.6 Scheduled Maintenance and Repair Del Din DFAC: The contractor shall perform manufacturer’s suggested procedures and schedule. The contractor shall maintain a list of scheduled and completed services for each appliance on the DA Form 2408- 18

Equipment Inspection List. The contractor shall record shortcomings that are above and beyond scheduled services on the DA for 2404 Equipment Inspection and Maintenance

Version – September 2024 Page 22 of 39

Worksheet. Services shall be performed by technicians certified by the manufacturer.

The replacement of any light bulbs and fluids (i.e refrigerants, lubricant oils) shall be

Technical Exhibit 1C - Del Din DFAC.

5.6.1 Standard: Current DA Forms 2404 and 2408-18 shall be maintained for each schedule. Scheduled maintenance shall be performed and recorded IAW with the manufacturer’s suggested schedule within three workdays of the accepted master

5.7 Scheduled Maintenance and Repair Camp Darby Mensa: The contractor shall perform scheduled maintenance of food service equipment in accordance with the manufacturer’s suggested procedures and schedule. The contractor shall maintain a list of scheduled and completed services for each appliance on the DA Form 2408-18

Equipment Inspection List. The contractor shall record shortcomings that are above and beyond scheduled services on the DA for 2404 Equipment Inspection and Maintenance

Worksheet. Services shall be performed by technicians certified by the manufacturer.

The replacement of any light bulbs and fluids (i.e refrigerants, lubricant oils) shall be

Technical Exhibit 1D - Darby Mensa.

5.7.1 Standard: Current DA Forms 2404 and 2408-18 shall be maintained for each schedule.