Attachment 1 PRS Laundry and Dry-Cleaning.xlsx
XLSX spreadsheet 21 KB Posted
- Attached to
- Fort Leonard Wood Laundry & Dry Cleaning (BPA)
- Solicitation number
- W911S7-24-B-0002
About this file
This document is a Performance Requirements Summary (PRS) that outlines the performance thresholds, inspection methods, and incentives/remedies for a laundry and dry-cleaning services contract. The key requirements include providing laundry services to authorized government customers, coordinating alternate service during holidays/emergencies, ensuring contractor personnel appearance and compliance with regulations, using bio-based cleaning products, meeting delivery timelines, maintaining quality standards for linens and specialty items, repairing/replacing damaged items, and properly transporting/accounting for government-owned items.
The related federal contract opportunity is for a Blanket Purchase Agreement (BPA) to provide laundry and dry-cleaning services at Fort Leonard Wood. The solicitation number is W911S7-24-B-0002, with bids due by 0900hrs CST on 02 August 2024. All questions must be submitted by 0900hrs CST on 15 July 2024, with answers published by 1600hrs CST on 19 July 2024. The contracting agency is the Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis.
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Text version
PRS 2024
| PRS # | PWS Contract Paragraph Reference | Performance threshold. (This is the maxium error rate. It could possibly be zero deviation from standard.) | Inspection Method | Incentives / Remedy |
| 1 | 2.1.3 The Contractor shall provide laundry service to Government authorized customers only IAW AR 710-4 | 2 valid discrepancies per inspection period. | 100% Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 2 | 2.1.4 In the case of a holiday or emergency (e.g., inclement weather, post closure), the Contractor shall coordinate an alternate day for laundry service (pick up / delivery) during the same business week. | 1 valid discrepancy per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 3 | 2.1.5 The Contractor personnel shall be clean in appearance and be appropriately dressed (IAW the contractor’s dress code) for the work to be performed while on duty. The contractor shall provide employees with appropriate dress code information that aligns with Army values for their required functional area. The Government will not provide for or reimburse the contractor for the cost of uniforms or appropriate dress. | 2 valid discrepancy per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 4 | 2.1.6 The Contractor shall be compliant with Federal, State, Local and Department of Health regulations and CDC. | 1 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 5 | 2.1.7 The Contractor shall use bio-base Laundry and Dry-Cleaning cleaning products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user | 2 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 6 | 2.1.8 The Contractor shall accurately and timely submit deliverables IAW Attachment 2 - Deliverables Schedule. | 0 valid discrepancies per inspection period. | Periodic Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 7 | 2.1.9 All linens (sheets, pillows, pillowcases, mattress covers/pads, bedspreads, and blankets) shall be clean and serviceable and laundered IAW Manufacturer care label/instructions. | 5 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 8 | 2.1.10 All finished linen shall be folded and bundled (ten (10) each sheet, ten (10) each pillowcases, five (5) each mattress covers/pads, five (5) each bedspreads, and five (5) each blankets). The contractor shall ensure linens are dry with no signs of wetness, damage to the cleaned items or deep creases. | 5 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 9 | 2.1.11 All soiled linen items turned in for laundry shall be clean and serviceable at the time of delivery. All items turned in by a customer shall be returned to the same customer within 5 business days. | 2 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 10 | 2.1.13 All items that fail to meet quality standards shall be returned for re-laundering at no additional costs. | 0 valid discrepancies per inspection period. | 100% Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 11 | 2.1.14 The Contractor shall clean specialty items (e.g., OCIE (sleep system) and Care of Supplies in Storage (COSIS)) for authorized customers IAW manufacturer care/label instructions, be serviceable, dry (with no signs of wetness) and free of dirt and soil. | 2 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 12 | 2.1.15 OCIE items IAW Attachment 6, List of Items shall be cleaned and serviceable. All items shall be cleaned and dried with no signs of wetness IAW with manufacturer care label/instructions. | 2 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 13 | 2.1.16 OCIE Items shall be folded and bundled by size and like-items to provide ease of count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit. | 2 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 14 | 2.1.17 The Contractor shall clean shop rags for authorized customers. All shop rags shall be free of oil and grease. Scales shall be National Type Evaluation Program (NTEP) approved and legal for trade. Any shop rags turned in from the customer must be returned to the same customer. | 1 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 15 | 2.1.18 All dry cleaning of flags, tablecloths and bunting, shall be cleaned, wrinkle free, and be free of dirt and soil IAW manufacturer/care label instructions. | 2 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 16 | 2.1.19 Draperies accepted by the Contractor for processing shall be invoiced by the Contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the Requiring Organization. | 1 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 17 | 2.1.20 The Contractor at their expense shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the laundering process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry-cleaning ticket. The replacement linen shall be IAW Attachment 3 - Linen Specifications. | 2 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 18 | 2.1.21 Thread, material, zippers and buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article. | 2 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 19 | 2.1.22 Claims for lost or damaged items shall be documented and resolved within ten (10) business days following the date the claim is received by the Contractor. | 2 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 20 | 2.1.23 All cleaned laundry and dry-cleaning items shall be transported separately from items to be cleaned and dry cleaned. | 0 valid discrepancies per inspection period. | 100% Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 21 | 2.1.24 Vehicles shall be cleaned with germicidal cleaner after each working day. | 0 valid discrepancies per inspection period. | Random Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 22 | 2.1.25 The Contractor shall maintain accountability of Government-owned items. | 0 valid discrepancies per inspection period. | 100% Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
| 23 | 2.1.26 The Contractor shall return all items turned in by the customer to the same customer. | 0 valid discrepancies per inspection period. | 100% Inspection | 1) Corrective Action Report (CAR) 2) Possible equitable adjustment for every fraction above AQL, NTE 10% |
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