Attachment 1_Performance Work Statement_W912PB25RA016.pdf

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Snow and Ice Control Services at USAG Bavaria - Vilseck and Grafenwoehr
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W912PB25RA016
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This Performance Work Statement (PWS) details snow, ice, and sand removal services for the United States Army Garrison (USAG) Bavaria at Rose Barracks Vilseck and Tower Barracks Grafenwoehr in Germany. The contract is an Indefinite Delivery Type Requirements Contract with a base year from 1 November 2025 to 31 October 2026 and four 12-month option years. The contractor will perform comprehensive snow and ice control services across multiple locations, including roads, parking areas, sidewalks, airfields, and various military facility grounds, with strict performance requirements and specific operational parameters.

Key service requirements include clearing snow and ice from roads, parking lots, walkways, and airfield areas within specified timeframes (typically between 0400-2300 hours), using prescribed de-icing materials and equipment. The total service area spans approximately 187,200 square meters across Rose Barracks and Tower Barracks, with priority areas including the Army Airfield Grafenwoehr, Netzaberg Village Center, various military buildings, and housing areas. Contractors must comply with specific regulations, maintain equipment readiness, provide safety plans, and meet stringent quality control standards, with zero deviation allowed from specified performance thresholds.

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SNOW, ICE AND SAND REMOVAL

PERFORMANCE WORK STATEMENT (PWS)

at United States Army Garrison (USAG Bavaria)

Rose Barracks Vilseck & Tower Barracks Grafenwoehr

USAG Bavaria, Snow, Ice and Sand Removal Enterprise-wide Performance Work Statement (PWS) (Service 408 – Snow, Ice and Sand Removal) Template (U)

Table of Contents

1.0 General

1.1 Description of Services/Introduction

1.2 Background

1.3 Objectives

1.4 Scope

1.5 Period of Performance (PoP)

1.6 Restoration of Real Property Damage

1.7 General Information

1.7.1. Scope

1.7.2 Place of Performance

1.7.3 Recognized Holidays

1.7.4 Hours of Operation

1.7.4.3 Installation Closures

1.7.4.4 Emergency Delays

1.7.5 Performance Location

1.7.6 Type of Contract

1.7.7 Security Requirements

1.7.7.1 Access and General Protection/Security Policy and Procedures

1.7.7.2 Physical Security

1.7.7.3 Security Training

1.7.7.4 Key Control. N/A

1.7.7.5 Lock Combinations. N/A

1.7.8 Post Award Conference/Periodic Progress Meetings

1.7.9 Government Roles and Responsibilities

1.7.9.1 Contracting Officer (KO)

1.7.9.2 Contracting Officer’s Representative (COR)

1.7.10 Specific Contractor Requirements, Roles and Responsibilities. N/A . 9

1.7.10.2 Contractor Hiring Restrictions. N/A

1.7.10.3 Contractor Identification

1.7.10.4 Standards of Conduct

1.7.10.5 Contractor Key Personnel

1.7.10.6 Phase In /Phase Out Period. N/A

1.7.10.7 Emergency Services

1.7.10.8 Accident Reporting

1.7.10.9 Environment and OSHA

1.7.11 Environmental Compliance

1.7.12 Safety Data Sheets

2.0 Definitions and Acronyms

2.1 Definitions

2.1.1 AbilityOne Commission

2.1.2 Acceptable Quality Level (AQL)

2.1.3 Call Outs

2.1.4 Contractor

2.1.5 Contractor Acquired Property (CAP)

2.1.6 Contracting Officer (KO)

2.1.7 Contracting Officer’s Representative (COR)

2.1.8 Day

2.1.9 Deficient Service

2.1.10 Deliverable

2.1.11 Equipment

2.1.12 Government Furnished Property (GFP)

2.1.13 Government Property

2.1.14 Government Project Manager

2.1.15 Heating, Ventilation and Air Conditioning (HVAC)

2.1.16 Legal and Other Requirements

2.1.17 Loss of Government Property

2.1.18 Material

2.1.19 Non-Personal Services

2.1.20 Performance Requirements Summary (PRS)

2.1.21 Physical Security

2.1.22 Property

2.1.23 Property Records

2.1.24 Provide

2.1.25 Public Traffic Areas

2.1.26 Quality Assurance

2.1.27 Quality Assurance Surveillance Plan (QASP)

2.1.28 Quality Control

2.1.29 Real Property

2.1.30 Recyclable Materials

2.1.31 Sensitive Property

2.1.32 Service Calls

2.1.33 Spill Plan

2.1.34 Subcontractor

2.1.35 Sweeper – Rotary (Self Propelled)

2.1.36 Trash Removal

2.1.37 Wide Area Work Flow (WAWF)

2.1.38 Work Day

2.1.39 Work Week

2.2 ACRONYMS

3.0 Government Furnished Property, Equipment and Services

3.1 Property

3.2 Equipment

The Government will not provide any equipment under this contract

3.3 Services

3.4 Utilities

3.5 Materials

The Government will not provide any materials under this contract

4.0 Contractor Furnished Items and Services

4.1 General

4.3 Materials

4.4 Equipment

4.4.1 Unserviceable Contractor Equipment

5.0 General

5.1 Airfield Snow Removal

5.2 Specialized Locations

5.2.1 Paved/Unpaved Roads and Access Control Points (ACP)

5.2.2 Parking Areas

5.2.3 Sidewalks

5.2.3.1 Snow Shoveling and Ice Removal

5.2.3.2 Catch Basins. N/A

5.2.3.3 Hydrants. N/A

5.2.3.4 Dumpsters. N/A

5.2.3.5 HVAC Clearing. N/A

5.3 Removal Priorities

5.4 Pre-Treatment and Clearing

5.4.1 De-icing Material/Salt

The use of salt, abrasives or a mixture thereof shall be used IAW local regulations DIN EN 16811-1 Winter Service Equipment and Products – De-Icing Agents

5.4.2 Ice Control Abrasives

5.5 De-icing Supplies

5.5.1 On-Call De-icing Materials. N/A

5.5.2 Snow Plowing and Ice Removal Standby

5.6 Pavement Sweeping

5.6.1 Airfields

5.7 Inoperable Vehicles

5.8 Schedules and Reports

5.8.1 Work Schedule

5.8.1.1 Alternate Day Work Schedule

5.8.2 General Report Submittals. N/A

5.9 Contractor Management Reporting

5.9.1 Service Contract Reporting

5.9.2 Quality Control Report

6.0 Applicable Publications (Current Editions)

6.1 Regulations, Publications, Manuals, Local Policies and Procedures

7.0 Mandatory Records and Report Forms. N/A

8.0 Attachment/Technical Exhibits (TEs)

8.1 Attachment 1/TE-1 – Performance Requirements Summary

8.2 Attachment 2/TE-2 – Deliverables Schedule

8.3 Attachment 3/TE-3 – Estimated Workload Data. N/A

8.4 Attachment4/TE-4 – Areas to receive services

ITEM 38

8.5 Attachment 5/TE 5 – Installation Map(s)

1.0 General.

This is a non-personal services contract to provide Snow, Ice and Sand Removal for the U.S. Army Garrison Bavaria, Grafenwoehr Tower Barracks and Rose Barracks Vilseck.

• The Government will not exercise any supervision or control over the contract service providers.

• The Contractor shall perform to the standards specified in this Performance Work Statement (PWS).

• Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

• The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to complete the requirements as outlined and defined in this PWS.

1.1 Description of Services/Introduction.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform all pavement clearance services, to include snow and ice removal services, on paved driving/parking areas and side roads, and US Army Airfield Grafenwoehr (GAAF), as described and defined in this Performance Work Statement (PWS), Part 4 Contractor Furnished Items and Services. The Contractor shall perform to the standards in this contract.

1.2 Background.

USAG Bavaria is located in Bavaria, Germany, Grafenwoehr/Vilseck. USAG Bavaria consists of approximately 97,335 acres and 6,300 buildings. The population base consists of approximately 25,200 military and Government civilian and Contractor personnel, as well as, 12,700 resident family members.

The USAG Bavaria, Vilseck Directorate of Public Works (DPW) Buildings and Grounds Branch is responsible to provide snow and ice control for buildings CDC, SAS, CYS, Teen Center, include walkways, parking lots and Fitzthum Military Family Housing (MFH) Area located in Vilseck City. For Medical Department Activity (MEDDAC) buildings incl.

walkways, parking lots and exit roads, 250, 700, 701.

The DPW, Buildings and Grounds Branch Grafenwoehr is responsible to provide snow and ice removal services at the US Army Airfield Grafenwoehr, Netzaberg Village Center, TA-1 Road to Netzaberg Family Housing, Chancellorsville Road, One Community Road, Gate 6, Wash Wrack # 10 and other areas at Main Post Rose Barracks / Tower Barracks and Field Camps as shown with the task order.

This contract supplements the DPW in-house team to assure timely completion prior to start of daily operations at these locations that cannot wait until the DPW in-house team completes other top priority snow clearance. The limited DPW team is not equipped or manned to be everywhere at once between the start of snowfall and the opening of daily business operations. Safety is paramount.

1.3 Objectives.

This service contract supports the work of the US in-house personnel for the performance of the snow and ice control at the performance area. It is the objective to guarantee safest movement conditions for the users of roads, walkways and parking lots during the winter season. The Contractor shall ensure all work accomplished as fulfillment of this PWS meets all applicable Federal, State, and local laws, regulations, directives and other requirements (LOR) (See Definitions & Acronyms, 2.2 Acronyms --- Legal and Other Requirements) to include, but not limited to the documents in Part 6 Applicable Publications.

1.4 Scope

The Contractor shall perform snow and ice removal but is not limited to the following:

plowing snow from roads, access control points (ACP), airfield pavements, taxiways, aprons, driveways and parking areas by pushing and piling the snow into adjacent areas or by collecting and removing snow. The Contractor shall begin clearing snow & ice from areas within one (1) hours of notification by the COR Snow and ice removal shall be cleared from walkways, doorways, and gates to provide full opening and safe access for personnel and equipment. Snow & ice piles shall not be left in the plowed or swept areas. The Contractor shall perform deicing services to maintain free from hazard sidewalks, steps, handicapped ramps, and access to buildings and essential facilities.

1.5 Period of Performance (PoP).

The period of performance shall be for one (1) Base Year of 12 months and FOUR (4) 12-month option years. The Period of Performance reads as follows:

Base Year 01 Nov 2025 thru 31 Oct 2026 Option Year I 01 Nov 2026 thru 31 Oct 2027 Option Year II 01 Nov 2027 thru 31 Oct 2028 Option Year III 01 Nov 2028 thru 31 Oct 2029 Option Year IV 01 Nov 2029 thru 31 Oct 2030

1.6 Restoration of Real Property Damage.

Any damage to Government Real Property by the Contractor’s operations shall be restored to the original state at no additional cost to the Government (e.g. structural damage, damage to landscape or fencing, et al).

1.7 General Information.

1.7.1. Scope.

The Contractor shall perform snow, ice and sand removal in accordance with the PWS and the technical exhibits.

1.7.2 Place of Performance

1.7.2.1 USAG Rose Barracks Vilseck and Tower Barracks Grafenwoehr:

1.7.2.1.1 Rose Barracks followed by the information for RB.

1.7.2.1.1.1 CDC, Bldg # 2234

1.7.2.1.1.2 SAS, Bldg # 2237

1.7.2.2.1.3 CYS, Bldg # 224

1.7.2.3.1.4 Teen Center, Bldg # 1706

1.7.2.4.1.5 Fitzthum Family Housing Area.

1.7.2.4.1.6 MEDDAC Areas Bldg #250, # 700, # 701

At the functional areas are located roads, parking lots, walkways, steps, spots and areas arounds buildings. The surfaces of the functional areas can be asphalt, concrete, gravel or pavement IAW the Technical Exhibits # 5_1-23. Within the Rose Barracks and Fitzthum Army Family Housing Area, Vilseck the average distance (driving ways) between the performance areas is not more than 8 km.

1.7.2.1.2 Tower Barracks followed by the information for TB.

1.7.2.1.2.1 General walk and traffic areas

1.7.2.1.2.2 Netzaberg Village Center

1.7.2.1.2.3 Netzaberg TA-1 Road

1.7.7.1.2.4 Connection road between Main Post and Netzaberg

1.7.7.1.2.5 Areas of the Field Camps and at the Main Camp Tower Barracks

1.7.7.1.2.6 Chancellorsville Road

1.7.7.1.2.7 One Community Road (tank road)

1.7.7.1.2.8 Gate 6, including in- and outbound lanes

1.7.7.1.2.9 Wash Wrack # 10

1.7.7.1.2.10 Army Airfield Grafenwoehr.

At the functional areas at Tower Barracks Grafenwoehr are located roads, parking lots, walkways, spots, areas arounds buildings and a runway. The surfaces of the functional areas can be asphalt, concrete, gravel or pavement IAW the Technical Exhibits # 5_1- 23.

1.7.3 Recognized Holidays.

The contract shall perform services on all days of the year, also on Federal and Host National Holiday,

1.7.3.1 Federal Holidays

New Year’s Day January 1st

M. L. King Jr. Birthday 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May

Independence Day July 4th

Junetenth Day 19 September Labor Day 1st Monday in September Labour Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.7.3.2 Host Nation Holidays

New Year’s Day: January 1st Epiphany January: 6th Good Friday: varies Easter Monday: varies Labor Day: May 1st Ascension Day: varies Whit Monday: varies Corpus Christ: varies Assumption Day August: varies German Unity: October 3rd All Saints’ Day November: 1st 1st Christmas Day Dec: 25th 2nd Christmas Day December: 26th

Note: The Contractor is responsible to inform itself about local Host Nation Holidays which varies year by year.

1.7.3.3 Training Holidays

USAREUR has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules).

Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The COR takes full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.7.4 Hours of Operation.

1.7.4.1 Government Facility Office Hours.

Normal hours of operation of Department of Public Works, Buildings and Grounds Branch are: 0730 – 1200 hrs., 1230 – 1600 hrs. Between the hours of Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.7.4.2 Contractor Support Hours

1.7.4.2.1 Availability to receive on-demand orders by the COR

At Tower Barracks Grafenwoehr and Rose Barracks Vilseck, the project manager or designated alternate shall be available for telephone communication or site attendance, with the COR, in coordination with the COR, Monday thru Sunday from 0300 hours thru 2200 hours, also on Federal and Host Nation Holidays.

1.7.4.2.2 Contractor`s hours of performance

The contractor must ensure that the necessary service work shall be performed during the contract period from Monday thru Sunday from 0400 thru 2300 hours. Within one (1) hour after notification from the COR, performance of work must be started.

1.7.4.2.3 Times of delay at access control points

The access waiting time on the access control points may be up to 60 minutes, therefore the start of work at the areas to be serviced will be later. The Contractor will not be reimbursed for waiting times on access control points.

1.7.4.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

1.7.4.4 Emergency Delays.

The Contractor shall coordinate with the DPW Contracting Officer`s Representative (COR) in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations. This must be throughout the PWS.

1.7.5 Performance Location.

The work to be performed under this requirement will be performed throughout the entire area occupied by USAG Bavaria and at any pertinent locations in and around Rose Barracks Vilseck, Fitzhum Village near City of Vilseck and Tower Barracks Grafenwoehr.

A map of locations are located in Part 8, Attachment/Technical Exhibit Listing, TE 5.5.

1.7.6 Type of Contract.

The government will award an Indefinite Delivery Type (IDT) Requirements Contract.

1.7.7 Security Requirements.

1.7.7.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated Subcontractors’ employees shall comply with applicable Installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA), and local policy. The COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or Installation changes.

Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control, will be grounds for denying access to U.S. installations and controlled areas. The Contractor is responsible to ensure that any subcontractor used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16, the regulation takes precedent. Deliverable #1

1.7.7.2 Physical Security.

At the close of each work period, the contractor shall ensure government facilities, equipment, and materials are secured IAW the Army Physical Security Program (AR 190- 13).

1.7.7.3 Security Training.

In the event of a National Defense Emergency affecting USAG Bavaria, the COR or the Contracting Officer will immediately notify the contract POC. At that time, the contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the COR or the Contracting Officer when conditions are no longer in effect.

1.7.7.3.1 Anti-Terrorism (AT) Level I Training.

IAW Department of Defense Instruction (DoDI) 2000.16, Vol. 1 DoD Antiterrorism Standards and Army Regulation (AR) 525-13 Antiterrorism, all Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: http://jko.jten.mil

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom http://jko.jten.mil/ training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 30 calendar days after completion of the training. Deliverable #2.

1.7.7.3.2 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the Installation Anti-Terrorism Officer (ATO)) to all its’ employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to USAG Bavaria, Military Police and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KO or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion. Deliverable # 3.

Documentation to be used by the COR to satisfy this requirement can be found at:

https://www.lrn.usace.army.mil/Portals/49/docs/Security/iWatch_USACE%20C ontractors%2024AUG20.pdf

1.7.7.3.3 Operational Security (OPSEC) Awareness Training.

For contracts that require OPSEC Training. All contractor employees, to include subcontractor’s employees, requiring access to Army installation, facilities, controlled, access areas, and/or installation computers shall complete OPSEC Level I training within 30 days after contract start date or effective date of incorporation of this requirement into the contract. The Contractor shall provide either certificates of completion or dates of attendance at the:

https://www.cdse.edu/Training/eLearning/GS130/ for each affected contractor employee and subcontractor employee to the COR, or to the Contracting Officer if a COR is not assigned, with 15 calendar days after completion of training by all employees and subcontractor. Deliverable #4.

1.7.7.3.4 Threat Awareness and Reporting Program Training. N/A

1.7.7.3.5 Local Health Protection Conditions

Contractor shall comply with host nation policy DGUV 212-515 Personal protective equipment.

1.7.7.4 Key Control. N/A

1.7.7.4.1 Lost Keys. N/A

1.7.7.4.2 Prohibited use of Government provided keys or key cards. N/A https://www.cdse.edu/Training/eLearning/GS130/

1.7.7.5 Lock Combinations. N/A

1.7.8 Post Award Conference/Periodic Progress Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document.

• When the KO, COR and DPW management meets with the Contractor to review the Contractor's performance, written minutes of meetings will be recorded by the Government and signed by the Requirements Authority (RA) and the KO.

• The written minutes will be distributed within five (5) business after the meeting.

• If any party does not concur with any portion of the minutes, the non-concurrence shall be provided in writing to the KO/COR within two (2) workdays following receipt of the minutes.

• Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

1.7.9 Government Roles and Responsibilities.

1.7.9.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

• In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor.

• All contract administration will be effected by the KO.

• Communications pertaining to contractual administrative matters shall be addressed to the KO.

• No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes.

• The KO will approve all Deliverables and plans required in this PWS.

1.7.9.2 Contracting Officer’s Representative (COR).

As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.7.9.2.1 COR Authority.

A letter of designation will be issued to the COR by the KO.

• A copy of the letter will be sent to the Contractor.

• The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates.

• The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

1.7.9.2.2 COR Functions.

The COR shall monitor all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies;

coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

1.7.10 Specific Contractor Requirements, Roles and Responsibilities. N/A

1.7.10.2 Contractor Hiring Restrictions. N/A

1.7.10.3 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees.

• The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

• Contractor owned/leased vehicles and trailers shall be clearly identified.

1.7.10.4 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the German and US Government.

The Contractor shall ensure all personnel present a professional appearance while working on the Government installation.

• The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner.

• The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

• The Contractor shall ensure employee conduct complies with 41 USC §423, Procurement Integrity.

• The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

• The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

1.7.10.5 Contractor Key Personnel.

Contractor shall provide a resume of key personnel, who will be designated in writing, to the KO not later than the pre-conference meeting.

These key personnel shall be available during normal duty hours. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

The contractor is required to have at least three (3) years’ experience in this trade. Offeror shall submit a list of recent and relevant contracts performed within the last 3 years with the Federal Government or Private Industry. The list shall be submitted with the following minimal information:

(1) Primary place of performance and customer name;

(2) Contract number (if such a designation exists);

(3) A narrative explaining the requirement and how it is relevant to the requirements of this solicitation;

(4) Contract performance dates; and

(5) Total contract value.

Deliverable # 5

1.7.10.5.1 Project Manager (PM).

The Contractor shall provide a PM who is responsible for the performance of the work.

• The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract.

• The PM’s name and contact information must be provided to the KO five (5) business days after contract award.

• The PM shall be available for phone calls and electronic communications during snow removal operations Monday through Sunday from 0300 to 2200 hours. The PM must be physically on site at Rose Barracks or Tower Barracks during snow removal operations. Otherwise, The PM must be available during normal duty hours Monday through Friday from 0730 to 1600 hour.

• In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

• Project Manager and the Quality Control Program Manager can be the same person.

1.7.10.5.2 Quality Control Manager (QCM).

The Contractor shall designate a full time QCM physically on site at Rose Barracks or Tower Barracks during snow removal operations. The QCM shall have a minimum three (3) year experience in snow and ice removal business.

1.7.10.5.3 Quality Control Inspectors (QCI). N/A

1.7.10.6 Phase In /Phase Out Period. N/A

1.7.10.7 Emergency Services.

1.7.10.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any incident requiring immediate emergency medical treatment.

• The Government may provide 911 emergency support ambulance service and/or DoD medical facility, if available.

• If injuries incurred while an employee is performing work under this contract, the contractor shall verbally notify the KO/COR no later than (NLT) two (2) hours after an emergency medical event, followed by a documented summary of events.

• The Contractor shall be responsible for reimbursement of any cost of provided emergency medical treatment services provided to Contractor personnel.

• Reimbursement shall be paid to the U.S. Treasury

1.7.10.8 Accident Reporting.

• The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact.

• The Contractor shall provide a verbal report to the KO/COR within two (2) hour of each such occurrence followed up by an email documenting each such occurrence.

Deliverable # 6

1.7.10.9 Environment and OSHA.

Any apparent conflict between compliance (with such local, State, and Federal environmental and occupational safety laws, rules, and regulations) and the requirements of the contract shall be notified within 60 minutes after the incident happens to the attention of the KO and authorized representative(s) (i.e., Environmental Officer, Safety Officer and COR ) verbally.

• The Contractor shall notify the KO and the COR via email outlining the details for each said conflict such that a final resolution is derived.

1.7.10.9.1 Safety.

The Contractor shall ensure snow and ice removal equipment that is slow moving or otherwise creates an unsafe condition are clearly visible to oncoming traffic and bystanders (e.g., equipped with rotating or flashing amber lights).

• The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract.

• All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO to halt any and all Contractor performance until such unsafe conditions are corrected.

• The Contractor shall take due caution not to endanger personnel during performance of this contract.

• Upon discovery of a serious hazard such as, but not limited to, fire, or fuel spill, the Contractor shall notify the KO and the COR verbally followed up with an email notification within 60 minutes.

• The Contractor shall comply with the local government regulation VSG 1.1, and VSG 3.1. (Regulation for safety and personnel protection at work site.)

• Before contractor starts snow and ice control services at airfield area runway or apron area equipment operators must report to “FLIGHT DISPATCH OFFICE”, Bldg. # 2078, to receive radio phones. At the end of service work radios phones must be turned in daily. The contractor´s personnel will receive an onsite instruction by the Airfield Safety Manager.

• The contractor is fully responsible to keep serviced area free from particles of loss of contractor equipment. These particles may endanger the health and welfare of personnel if debris shall be lifted and projected by aircrafts or helicopters.

• Child Development Center (CDC)/School Age Services (SAS). The Contractor shall watch for moving persons especially children and teenagers while performing work at the CDC and SAS Centers.

1.7.10.9.2 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees, based on host nation regulation VSG1.1 and VSG3.1.

• The Contractor shall submit the safety plan to the KO/COR for review and acceptance within 30 business days after contract award.

• Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change. Deliverable #7

1.7.10.9.3 Spill Plan.

The Contractor shall comply with the USAG Bavaria Spill Prevention Control and Response Plan (The Red Plan), Attachment/Technical Exhibit Listing 8.6.

1.7.11 Environmental Compliance.

The contractor shall implement the following environmental objectives in accordance with FAR 23.4; FAR 23.7; FAR 52.223-1 through 52.223-5; and based on EPA-issued guidance):

• Maximize the utilization of environmentally preferable products.

• Maximize the utilization of bio-based products. See USDA-designated items at http://www.biopreferred.gov or 7 CFR part 3201.

• Maximize the reutilization of nonhazardous and recovered materials.

• Promote recycling and other cost-effective waste reduction.

• Eliminate or reduce the generation of hazardous waste and the need for special material processing (including special handling, storage, treatment, and disposal).

• Promote energy-efficiency and water conservation.

1.7.12 Safety Data Sheets.

For materials that have Safety Data Sheets (SDS) associated with them, the Contractor shall submit the SDS to the KO or designated Government representative (i.e., COR) for approval five (5) business days after contract award.

• The Contractor shall adhere to all applicable requirements of the Installation Hazardous Waste Management Plan.

• The Contractor shall provide all materials, labor, training, transportation, and equipment for the handling and storage of hazardous materials or toxic materials.

Delivery # 8

1.7.13 Quality Control Plan

The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

http://www.biopreferred.gov/

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have three (3) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than 30 days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor monitor and ensure staff qualifications remain current and valid including DOCPER processes/approvals throughout contract performance?

e. How will the Contractor ensure all keys issued will remain controlled items (Paragraph

1.7 Key Control)?

f. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

Delivery # 9

PART 2

DEFINITIONS & ACRONYMS

2.0 Definitions and Acronyms.

2.1 Definitions.

2.1.1 AbilityOne Commission.

Formally known as “The Committee For Purchase For People Who Are Blind Or Severely Disabled”. This is the independent Government Agency responsible for the AbilityOne Program. (For more information, go to website http://www.AbilityOne.gov)

2.1.2 Acceptable Quality Level (AQL).

The AQL is the maximum percent defective (or the number of defects per hundred units) that, for purposes of sampling inspection can be considered satisfactory.

2.1.3 Call Outs.

Call outs may be requested for tasks identified as a standard or enhanced service.

These can include nonrecurring requests for special events, spills, and events that may be reoccurring however on an unscheduled basis such as cleaning before and after flights which do not have a set, predetermined schedule.

2.1.4 Contractor.

A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.5 Contractor Acquired Property (CAP).

Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

2.1.6 Contracting Officer (KO).

A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.7 Contracting Officer’s Representative (COR).

An individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the http://www.abilityone.gov/ contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.8 Day

A day unless otherwise specified means a calendar day.

2.1.9 Deficient Service.

A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.10 Deliverable.

Objective evidence that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.11 Equipment.

A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.12 Government Furnished Property (GFP).

Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.13 Government Property.

All property owned or leased by the Government. Government property includes both Government- furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.14 Government Project Manager.

The DPW Engineering Division, Project Engineer/Technician assigned to manage this

PWS.

2.1.15 Heating, Ventilation and Air Conditioning (HVAC).

HVAC refers to the different systems used for moving air between indoor and outdoor areas, along with heating and cooling both residential and commercial buildings.

2.1.16 Legal and Other Requirements.

Applicable Federal, State, local, DoD and Army laws, codes, regulations and other requirements.

2.1.17 Loss of Government Property.

Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property.

Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

• Items that cannot be found after a reasonable search;

• Theft;

• Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

• Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair. Contractor shall prepare damage reports monthly and submit to COR.

2.1.18 Material.

Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.19 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non personal service contracts are authorized by the Government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.20 Performance Requirements Summary (PRS).

Identifies the key service outputs of the Contractor.

2.1.21 Physical Security.

Actions that prevent the loss or damage of Government property.

2.1.22 Property.

All tangible property, both real and personal.

2.1.23 Property Records.

Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

2.1.24 Provide.

To furnish, as in Government-furnished property, or to acquire, as in Contractor-acquired property.

2.1.25 Public Traffic Areas.

Lobbies, hallways, corridors, stairwells, meeting rooms, and lavatories.

2.1.26 Quality Assurance.

(Government contract quality assurance) Various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.27 Quality Assurance Surveillance Plan (QASP).

The key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

2.1.28 Quality Control.

All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.29 Real Property.

See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

2.1.30 Recyclable Materials.

Materials that are separated from mixed municipal solid waste for the purpose of reuse, donation, recycling or composting, including paper, glass, plastics, metals, automobile oil, batteries, source-separated compostable materials, and sole source food waste streams that are managed through bio-degradative processes. Please see the Army QRP Handbook (May 2020 or most current) for a list of recyclable materials.

2.1.31 Sensitive Property.

Property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

2.1.32 Service Calls.

Service calls are One-Time/On-call Services for standard service requirements, such as replenishing of restroom supplies.

2.1.33 Spill Plan.

A plan designed to identify steps to prevent a discharge of one or more hazardous substances that adversely impact, or threaten to adversely impact, human health, welfare or the environment and requires an immediate response.

2.1.34 Subcontractor.

One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.35 Sweeper – Rotary (Self Propelled).

Process of utilizing rotary sweeper, self-propelled type of device to remove dirt and debris from surfaces.

2.1.36 Trash Removal.

Trash removal includes the pickup and removal of all trash, recyclable materials and other debris from buildings. This includes but is not limited to wastebaskets, boxes, recycle bins or any other container used for solid waste collection.

2.1.37 Wide Area Work Flow (WAWF).

A secure web system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt/acceptance documents over the web and allows Government personnel to process those invoices in a real-time, paperless environment.

2.1.38 Work Day.

The number of hours per day the Contractor provides services in accordance with the contract.

2.1.39 Work Week.

Monday through Friday, unless specified otherwise (Installation specific or as defined by the Collective Bargaining Agreement).

2.2 ACRONYMS.

ACC Army Contracting Command ACS Army Community Service ACOR Alternate Contracting Officer's Representative ANSI American National Standards Institute AQL Acceptable Quality Level AR Army Regulation ATO Anti-Terrorism Officer CAP Contractor Acquired Property CDC Child Development Center CFE Contractor Furnished Equipment CFM Contractor Furnished Material CFP Contractor Furnished Property CFR Code of Federal Regulations CIMS-GB Cleaning Industry Management Standard-Green Building CLIN Contract Line Item Number CLS Common Levels of Support CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative CPARS Contractor Performance Assessment Reporting System DA Department of the Army DES Directorate of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DOL Department of Labor DPW Directorate of Public Works ENV Environmental FAR Federal Acquisition Regulation FIPS Federal Information Processing Standards FPCON Force Protection Condition GFE Government-Furnished Equipment GFM Government-Furnished Material GFP Government-Furnished Property GOV Government HEPA High-Efficiency Particulate Air HQDA Headquarters Department of the Army HSPD Homeland Security Presidential Directive HVAC Heating, Ventilation and Air Conditioning IAW In Accordance With IG Inspector General IICRC Institute of Inspection, Cleaning and Restoration Certification IMCOM Installation Management Command ISSA International Sanitary Supply Association KO Contracting Officer LOR Legal and Other Requirements N/A Not Applicable NLT Not Later Than OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii) OPSEC Operational Security OSHA Occupational Safety and Health Administration PAM Pamphlet PFC Physical Fitness Centers PIEE Procurement Integrated Enterprise Environment PM Project Manager POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary PUB Publication PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RCRA Resource Conservation and Recovery Act SAM System for Award Management SDS Safety Data Sheets SF Square Foot SPM Surveillance and Performance Monitoring SSP Service Support Program TARP Threat Awareness and Reporting Program TE Technical Exhibit TÜV Technischer Ueberwachungsverein (tec. control organization) U.S.C. United States Code VIP ‘Very Important Person VSG Regulation for Equipment Safety and Personnel Protection WAWF Wide Area Work Flow WD Wage Determination YC Youth Centers

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 Government Furnished Property, Equipment and Services.

3.1 Property.

The Government will not furnish any office space for the Contractor under this contract.

3.2 Equipment.

The Government will not provide any equipment under this contract.

3.3 Services.

N/A

3.4 Utilities.

The Government will not provide any utilities under this contract.

3.5 Materials.

The Government will not provide any materials under this contract.

USAG Bavaria, Snow, Ice and Sand Removal Enterprise-wide Performance Work Statement (PWS) (Service 408 – Snow, Ice and Sand Removal) Template (U)

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 Contractor Furnished Items and Services.

4.1 General.

The Contractor shall furnish all supplies, equipment, storages and services required to perform work under this…

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