Attachment 1 - Performance Work Statement (PWS).pdf

Annex A—Overarching

Performance Work Statement (PWS)

POL Separators Inspection and Maintenance Services at USAG Bavaria Hohenfels, Tower

Barracks Grafenwoehr, Rose Barracks Vilseck and Garmisch-Partenkirchen

1 June 2024

Directorate of Public Work Operation & Maintenance Division

Service Contract Management Branch 92366 Hohenfels

Table of Contents

1.0 INTRODUCTION………………………………………………...…………………………..…4

1.1 Background…………………...…………………………….……………………..…4

1.2 Objectives………………………………………….………………………..……….4

1.3 Climatic Conditions…………...…………………….………………………..……..5

1.4 Facility Access…………...……….………………………………......…….………5

1.5 Traffic Flow.……………………….…………………………………………. ….……5

1.6 Drainage…………………………………………………………………………………5

1.7 Restoration of Landscape Damage……………………………………......………...5

1.8 Dust Suppression……………………………………………………………......…….5

1.9 Utility Location…………………………………………………………………...…….5

1.10 Excavation Permits………………………….………...………………...…………...6

2.0 REQUIREMENTS……………………………………………….…………………………….7

2.1 Description of Services………………………………………………………………...7

2.2 General Information…………………………………………………………….....…..7

2.3 Emergency Services.…………….………………………………...…….…………..9

2.4 Contract Administration and Management...…………………………………….…10

2.5 Work Management

2.6 Demand Maintenance Orders (DMOs)…………………………………………

2.7 Preventive Maintenance Orders (PMOs)………………..…………………………20

2.8 Operations Work Orders (OWOs)……………………..……………………………20

2.9 Project Work Orders (PWOs)……………………………………...………………..20

2.10 Warranty Program……………………………………..……………………………..21

2.11 Technical Document Library Operation……………………………………………21

2.12 Maintain As-Builts…………………………………………………………………….21

2.13 Historic Property or Archeological Site…………………………………………….21

2.14 Security……………………………………,,,………………………………………..22

2.15 Security Training……………………………………………………………………..23

2.16 Safety……..………………………..………………………….………………………25

2.17 Training, Physical Requirements, or other Expertise Required…………………26

2.18 Environmental Requirements……………………..………………………………...26

2.19 Contingency Plans………………...…………………………….…………………29

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS………………………………30

3.1 Quality Assurance……………………………..…………………………………….30

3.2 Quality Control Plan……………………………………………………………...….30

3.3 Customer Feedback Program

4.0 PERFORMANCE TASK REQUIREMENTS……………………………...………………32

5.0 COMMON LEVELS OF SUPPORT (CLS)……………………………………..………..37

6.0 DELIVERABLES …………………………………………………………..………………..38

7.0 RELATED DOCUMENTS………..…………………...………….………………………...68

7.1 Definitions and Acronyms……………………………………….......……………...68

7.2 Applicable Directives, Publications…………..……………..………...….………..68

7.3 Technical Exhibit (TE) Index…………….…………………………………….……89

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE)…………………..…….89

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)……….……..91

7.6 U.S. Department of Labor Wage Determination (DOL WD)……….………………..…...92

1.0 Introduction.

This is a non-personal services contract to provide Base Operation and Support Services for the U.S. Army Garrison (USAG) Bavaria (Hohenfels, Training Area Freihoelser Forst - Amberg, Tower Barracks Grafenwoehr, Rose Barracks Vilseck and Garmisch-Partenkirchen). The Government will not exercise any supervision or control over the contract service providers.

The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).

1.1 Background.

This is a non-personal service(s) contract to provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Inspection and Maintenance on POL Separators at USAG Bavaria (Hohenfels, Training Area Freihoelser Forst, Tower Barracks Grafenwoehr, Rose Barracks Vilseck and Garmisch-Partenkirchen). The Contractor shall perform to the standards of this contract. The maintenance and cleaning of POL separators is mandated by German wastewater disposal law and final governing standards. The Contractor shall provide inspection, maintenance and emptying services for a variety of different POL Separator units from nominal size (NG) 3 up to NG 130 and their components. This work includes inspection, maintenance, repair and installation of all components, devices, equipment and systems in accordance with (IAW) the manufacturer’s manuals.

1.2 Objectives.

The Contractor shall ensure all work accomplished in the performance of this PWS meets all maintenance and repair standards consistent with the original equipment manufacturer’s recommendations; all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the applicable publications listed in Section 7.0, Related Documents.

The objective of this contract is to provide complete and full preventive maintenance and inspection on POL separators equipment at USAG Bavaria (Hohenfels, Training Area Freihoelser Forst, Tower Barracks Grafenwoehr, Rose Barracks Vilseck and Garmisch- Partenkirchen). Preventive maintenance includes all inspections, testing, routine services, and maintenance IAW prescribed manufacturer guidelines and intervals. All work not specifically mentioned, which is required to ensure that maintenance is complete and is within the intent of this contract, shall be performed without additional cost. Contractor shall perform, coordinate, and complete the requirements of the contract in cooperation with any other contractors or trades performing work at USAG Bavaria (Hohenfels, Training Area Freihoelser Forst, Tower Barracks Grafenwoehr, Rose Barracks Vilseck and Garmisch-Partenkirchen) promptly and diligently as required by the standards of this contract.

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions: RESERVED

1.4 Facility Access.

The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow.

The Contractor shall maintain the free flow of traffic during surfaced area maintenance.

1.6 Drainage.

Maintenance work performed under this contract shall not impede drainage.

1.7 Restoration of Landscape Damage.

Trees or other landscape features, and irrigation systems damaged by the Contractor’s operations shall be restored to the original state at no additional cost to the Government.

1.8 Dust Suppression.

I f a p p l i c a b l e , t he Contractor shall perform dust suppression when necessary during maintenance and repair activities or as directed by the KO or COR. The contractor will report to this information on a monthly basis or as requested by the Government, (i.e., the number or water truck loads and gallons of water used for dust suppression, etc.)

1.9 Utility Location. RESERVED

1.10 Excavation Permits. RESERVED

2.0 Requirements

2.1 Description of Services. Provide complete and full preventive maintenance and inspection on POL separators equipment at USAG Bavaria (Hohenfels, Training Area Freihoelser Forst, Tower Barracks Grafenwoehr, Rose Barracks Vilseck and Garmisch- Partenkirchen).

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Transition (Phase In/Phase Out). RESERVED

2.2.2 Phase-out. RESERVED

2.2.3 Place of Performance and Hours of Operation.

2.2.3.1 Place of Performance

The work to be performed under this requirement will be performed throughout the entire area occupied by US Army Garrison Bavaria and at any pertinent locations in and around US Army Garrison Bavaria.

a) Functional Areas at Tower Barracks: The POL systems are located within the functional area at the Tower Barracks Grafenwoehr including the Main Post Area, Field Camps and the POL Systems at the Maintenance Areas, Maintenance Platforms and Maintenance Buildings at the Firing Ranges around the tank trail and the Gas Station Netzaberg, Village Center.

b) Functional Areas at Rose Barracks: The POL systems are located within the functional area at Rose Barracks Vilseck, Main Post Area.

c) Functional Areas at Garmisch- Partenkirchen: The POL systems are located within the functional area at Garmisch-Partenkirchen, Main Post Area.

d) Functional Areas at Hohenfels and Training Area Freihoelser Forst - Amberg: The POL systems are located within the functional area Hohenfels and Training Area Freihoelser

Forst- Amberg.

2.2.3.2 Hours of Operation.

The Contractor shall conduct business, between the hours of 0730 to 1600, Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.2.3.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.3.4 Inclement Weather Delay. RESERVED

2.2.3.5 The Contractor shall coordinate with DPW in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire, or other emergency situations. The Contractor may be called upon to deliver a wide variety of services to the installation through an emergency DMO/PWO in support of emergency response. The Contractor shall be required to provide all normal services during an emergency response unless otherwise directed by the KO, however emergency response requirements will take precedence over normal DMO/PWO activities.

2.2.3.6 Recognized Holidays.

The following provides information on recognized holidays for the purpose of PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on holiday, the closet work day prior to the holiday will apply as the deadline for submittal.

2.2.3.6.1 U.S. Holidays: Work shall not be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by Contracting Officer. When a U.S. holiday occurs on Saturday or Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st Labor Day 1st Monday in September

Martin Luther King Jr.’s Birthday 3rd Monday in January Columbus Day 2nd Monday in October

President’s Day 3rd Monday in February Veteran’s Day November 11th

Memorial Day last Monday in May Thanksgiving Day 4th Thursday in

November

Independence Day July 4th Christmas Day December 25th

Juneteenth June 19th

2.2.3.6.2 Host National Holidays: Work shall not be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

New Year’s Day January 1st Epiphany January 6th

Good Friday Varies Easter Sunday Varies

Easter Monday Varies Labor Day May 1st

Ascension Day Varies Pentecost

Whit Monday Varies Corpus Christ Varies

Assumption Day August 15th Day of German Unity October 3rd

All Saints’ Day November 1st 1stChristmas December 25th

2ndChristmas December 26th

2.2.3.7 Travel/Temporary Duty. RESERVED

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the Fire Department POC, and COR immediately, no later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs.

[Deliverables A001]

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend any post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document IAW FAR Subpart 42.5. The COR may meet periodically with the Contractor to review the Contractor's performance. Written minutes of meetings may be recorded by the Government and in this case will be signed by both the Program Manager and the attending Government representative The written minutes may be distributed within five (5) business after the meeting.

If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the COR within two (2) calendar days following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.1.1 Scheduled and Unscheduled Meetings, Conferences and Briefings The Contractor shall attend, participate in and furnish input to scheduled meetings, conferences and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Project Manager or designated representative shall attend meetings as requested by Government. Meeting attendees shall at times include Contractor managerial, supervisory and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

2.4.1.2 Scheduled Meetings

The Contractor shall attend monthly meetings with COR directly after the RPM monthly inspections took place in order to discuss the inspections and their findings. The Contractor shall attend meetings with COR directly after any repairs took place.

2.4.1.3 Contractor’s Duties and Responsibilities

The work to be performed by the Contractor under this contract shall consist of furnishing all material, labor, tools, and equipment necessary to provide full preventive maintenance service on the equipment described. All work not specifically mentioned, but which is needed to make the maintenance complete within the intent of this contract shall be performed without additional cost. The Contractor shall schedule and arrange work so as to cause the least interference with normal operations and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall make every effort to minimize the impact of the interference, inconvenience, equipment downtime, interrupted service, and customer discomfort.

All work shall be accomplished in conformance with approved and accepted standards of the industry; equipment manufacturers; all applicable local, state, and federal standards; and all applicable regulations. When the Contractor completes work on a system, that system shall be free of missing components and/or defects, which would prevent it from functioning as originally intended and/or designed. Corrective or repair/ replacement work shall be carried out to completion including operational checks and cleanup of the job site. Except where otherwise noted, replacements shall match existing in dimensions, finish, color, and design.

2.4.1.4 Installation Pass Log

The Contractor shall provide an Installation Pass Log of all Contractor employees, subcontractors, subcontractor employees, and their vehicles including last, first, middle name of the employee (and subcontractors); copy of her/his valid personal identifier (e. g. passport);

copy of his/her valid residence permit (only for non-EU citizens); date the employee will start working on the installation included probation and training period; criminal record certificate (polizeiliches Führungszeugnis); security questionnaire for a simple security check; registration information on privately owned vehicle (POV) used for the work at the installation: plate number, country, make, model, year, body type, and color. The log shall be updated as employees are added or removed and include last, first, middle name of the employee’s sponsor (if applicable, for the time a new employee does not have any permanent installation access) as well as contact details of the sponsor. The updated installation pass log shall be current and available at any time upon request by the Government and submitted to the COR and ACOR NLT the post award conference and within five (5) days after any changes to the log [Deliverable A.002].

2.4.1.5 Installation access passes

The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within twenty-four (24) hours [Deliverable A003].

Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within twenty-four (24) hours [Deliverable A003].

2.4.1.6 Recurring Preventive Maintenance (RPM) Plan

The Contractor shall perform Recurring Preventive Maintenance (RPM) inspections on the equipment and systems. RPM consists primarily of inspection, cleaning, lubrication, adjustment, calibration, and minor part and component replacement as required minimizing malfunction, breakdown, and deterioration of equipment; and the identification of and/or performance of any repairs required to bring the equipment up to the manufacturer’s operating standards. RPM shall be performed as specified and shall include all of the applicable checkpoints and services indicated in Section 5.0. The Contractor shall complete all repair requirements identified during the performance of a RPM inspection as part of the RPM. The Contractor shall submit a detailed RPM Plan for all systems to the COR not later than twenty

(20) days after contract award and at least thirty (30) days prior to the start date of each contract year. The Government will review and either accept or return their comments to the Contractor within ten (10) days. The Contractor shall then have three (3) days to submit a Final Recurring Preventive Maintenance Plan. Any proposed change to the accepted Final RPM Plan is required to be resubmitted to the COR for review and acceptance a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes. The RPM Plan shall cover the entire term of the contract year and shall include, as a minimum, each specific piece of equipment and RPM inspection, the location, the work to be performed included during the RPM inspection and the week of the month that those RPM works will be performed [Deliverable A004].

2.4.1.7 Routine Calls:

Service calls will be classified as routine when the work does not qualify as an emergency or urgent call (i. e. reduced system capability). The Contractor shall respond to and begin work on routine service calls within twenty-four (24) hours after receipt of the call [Deliverable A005].

Routine service call work will normally be performed during the government’s regular working hours. The Contracting Officer or their designated representative will notify the Contractor of repairs to be made from the service call. The Contractor shall report to the work location, survey the repair, and provide an estimated time to repair and cost of repairs not covered in the basic service contract within three (3) days after the repair requirement was identified and/or requested [Deliverable A006]. Refer to 5.2.2.3 for major repairs and routine repairs. The Contractor shall commence repair work after notification as required by the task order. All repair work shall be IAW normal commercial practices using parts specified by the manufacturer or items of equal or better quality. The Contractor must notify the customer of all projected downtime and estimated time for repair. The Contractor shall prepare and submit a report directly after the repairs were completed to COR and the final version of this report shall be submitted within three (3) days through the COR to the Contracting Officer after the repairs are completed [Deliverable A007]. The report shall include the date and time of the service call, the location of the component, exact dates and times of the reparation works, the repairs performed, the name of the technician who performed the repairs, the man-hours spent on the repairs as well as information on expended parts and materials by type of work. The Contractor shall have adequate procedures for receiving service call work and telephone messages, and for receiving and responding to service calls twenty-four (24) hours per day, seven (7) days a week, including weekends, and holidays.

2.4.1.8 Emergency Calls:

Service calls will be classified as an emergency calls when system failures constitute a danger to personnel, threaten to damage property, and/or threaten to disrupt activity operations or mission.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor by KO. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR Functions.

The COR or shall monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished

Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

The following personnel are considered key personnel by the Government: Contract Manager/ Alternate Contract Manager. The Contractor shall provide a Contract Manager and Alternate Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Contract Manager, who shall act for the Contractor when the Contract Manager is absent, shall be provided in writing to the COR no later than five (5) days after contract award and thirty (30) days prior to the start of work in key personnel function (Deliverable A008). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. For daily operation of this contract, the Contract Manager or Alternate Contract Manager shall be available between the hours of 0730 to 1600 Monday through Friday except U.S. and Host Nation Holidays identified in paragraph 2.2.3.6 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Refer to 2.2.3.2 for Hour of Operation. Qualifications for all key personnel are listed below:

a) Contractor, Sub-Contractor including all performing personnel shall have a minimum documented experience of five (5) years in this field of duties.

Contractor has to be certified as licensed waste disposal company IAW German Waste Management Act (KrWG). Contractor shall prove qualification with the submission of offer.

All, contractors and sub-contractors personnel performing:

1. Maintenance and Inspection Tasks IAW Para 5.2 shall be at least Qualified Person (Sachkundige) certified IAW DIN 1999-100, DIN EN 858-1, DIN EN 858-2.

2. Leak Test Tasks IAW Para 5.3 shall be Technical Experts (Fachkundige) certified IAW

DIN 1999-100/-101, DIN EN 858-1, DIN EN 858-2.

a) Contract Manager and Alternate Contract Manager: The Contract Manager and Alternate Contract Manager must demonstrate that key personnel has a good working knowledge of both written and spoken English. The Contractor included Contract Manager and Alternate Contract Manager shall be able to read and understand regulations, operating instructions, memoranda, and related material concerning the field of work, to prepare correspondence and standardized reports, and to communicate effectively with English-speaking staff members. The CM and his alternate shall have a minimum experience of five (5) years in their respective field.

b) Accident Response: The Contractor shall have competent personnel trained and capable of dealing with minor injuries. The Contractor, or their employees, shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, orally notify the COR within 30 minutes of the incident and in writing within twenty-four (24) hours after the incident (Deliverable A009).Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

c) Special Qualifications on General Inspection: Refer to 5.2.3.8 for proficiency and Contractor’s expertise AW DIN 1999 part 100.

a) Special Qualifications on Recycling of Residues: Refer to 5.2.3.4 for special qualifications on recycling of residues.

2.4.3.1 Project Manager.

The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have a minimum of five (5) years of experience in base support management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided to the COR and shall be present and on-site and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

2.4.3.2 Operations and Maintenance Superintendent (O&M Superintendent) RESERVED

2.4.3.3 Quality Control Manager (QCM) RESERVED

2.4.3.4 Quality Control Inspectors (QCI) RESERVED

2.4.3.5 General Fund Enterprise Business System (GFEBS) Project Manager Coordinator.

RESERVED

2.4.4 Contractor Requirements.

2.4.4.1 U.S. Residency. RESERVED

2.4.4.2 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems.

2.4.4.3 Qualification Standards.

The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

2.4.4.4 Contractor Identification.

Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27- 715). The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee. A listing of issued ID cards shall be furnished to the COR prior to the contract performance date and updated as needed to reflect Contractor personnel changes [Deliverable A010].

2.4.4.5 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.4.7 Organizational Conflict of Interest (OCI)

Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.

g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall submit a plan within twenty-four (24) hours after the Contractor becomes aware of potential or actual OCI to the KO via COR and/or ACOR to avoid or mitigate any such OCI [Deliverable A011]. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.5.1 Data Rights

The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

2.4.5.2 Non-Disclosure Requirements

Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this PWS would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel (COR and KO) or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

The Contractor shall not cite any information (e. g. contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

The use of propaganda violates DoD Commercial Use of Imagery Guidelines stated at https://www.defense.gov/Help-Center/Article/Article/2762906/use-of-department-of-defense-imagery/ The Contractor shall not cite any information (e. g. contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

2.4.6 Manual Operations. RESERVED

2.4.7 Interactive Customer Evaluation (ICE). RESERVED

2.5 Work Management.

Applicable to all CLS’. All coordination requirement in this section and inherent to this Contract shall take into consideration the DPW WR and their operations. Work requirements and timelines shall include coordination with the DPW WR.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the Building/Facility Manager in charge of the facility where the work is to be done.

2.5.2 Work Clearance. RESERVED

2.5.3 Work Status.

The status of all assigned work shall be available to the COR within one (1) hour of Contractor receipt of request during normal working hours, and 12 hours at all other times.

2.5.4 General Fund Enterprise Business System (GFEBS).

GFEBS is the web-based asset and accounting system for the Government. The Government will use GFEBS as a production scheduling and monitoring system for determining the status of work, maintenance, and repair expenditures against individual facilities. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA). NOTE: the Primary GFEBS input will be accomplished through a DPW WR.

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed.

Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.6 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials).

Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.5.7 Environmental Requirements.

The Contractor shall comply with all Federal, State, local, DA, and installation environmental laws, rules, plans, and policies including air and water pollution control requirements. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall provide upon request from the COR all required data to meet environmental-mandated reporting requirements (e. g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR [Deliverable A.012].

2.5.7.1 Particulate Matter.

The Contractor shall use water, or suitable oil or chemicals approved by DPW-ENV, to control dust in the demolition of structures, work operations, work performed on a road, street, or parking area, in the clearing of land.

2.5.7.2 Construction (Storm Water) permits.

When the Contractor activities result in soil disturbance, the Contractor shall meet the requirements of the Bavarian Environmental Protection Agency and all Federal and State laws.

2.5.7.3 Utility Clearances. RESERVED

2.5.7.4 As-Built Drawings. RESERVED

2.5.7.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the

Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.6 Installation Recycling Program.

The Installation Recycling Program is a resources conservation effort managed and operated by the DPW-ENV IAW DoD regulations.

2.5.7.7 Actions and Delivery. RESERVED

2.5.7.8 Facilities, Systems, and Equipment Identified for Future Replacement.

Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the KO.

2.5.7.9 New Components. RESERVED

2.5.7.10 Energy Conservation Standards. RESERVED

2.6 Demand Maintenance Orders (DMOs). RESERVED

2.6.1 Directorate of Public Work (DPW) Work Reception (WR). RESERVED

2.6.2 DMO Call Receipt and Entry. RESERVED

2.6.3 Completed Work. RESERVED

2.6.4 Materials. RESERVED

2.7 Preventive Maintenance Orders (PMOs). RESERVED

2.7.2. Process. RESERVED

2.7.3 Approved preventive maintenance schedule. RESERVED

2.7.4 PMO Stickers/Log. RESERVED

2.7.5 Operations & Maintenance (O&M) Library. RESERVED

2.8 Operations Work Orders (OWOs). RESERVED

2.9 Project Work Orders (PWOs). RESERVED

2.9.1. DA Form 4283, Facilities Engineering Work Requests. RESERVED

2.9.2 Conversion of DMO to PWO. RESERVED

2.9.3 Conversion during Execution. RESERVED

2.9.4 Conversion Prior to Execution. RESERVED

2.9.5 Cost Estimates for DMO Generated PWOs. RESERVED

2.9.6 Preparation of Detailed Estimates. RESERVED

2.9.7 Subcontract Work. RESERVED

2.9.8 Specialty Subcontracting Work. RESERVED

2.9.9 Execution of PWO Work.

2.9.10 Wage Rates for PWOs. RESERVED

2.9.11 PWO Bi-weekly Meetings. RESERVED

2.9.12 PWO Records. RESERVED

2.9.13 PWO Reporting Requirements. RESERVED

2.10 Warranty Program. RESERVED

2.10.1 Warranty Enforcement Manager. RESERVED

2.10.2 Warranty Management. RESERVED

2.10.3 Routing of Warranty DMOs. RESERVED

2.10.4 Warranty Records. RESERVED

2.10.5 Exception. RESERVED

2.11 Technical Document Library Operation. RESERVED

2.12 Maintain As-Builts. RESERVED

2.13 Historic Property or Archaeological Site. RESERVED

2.13.1 Repair and Replacement.

The Contractor shall report damages to the COR within two (2) hours. Damages can include those found on site during inspections and/or repair of other areas or damages caused by the Contractor during the repairs. The Contractor shall repair or replace parts with products similar in appearance to the original. Repairs, renovation, or replacement to historic buildings must be approved by the COR. The Contractor shall coordinate work through the DPW-ED Cultural Resources Manager. The Contractor shall comply with the appropriate provisions and stipulations of the Secretary of Interior's "Standards for Rehabilitation and Guidelines for Rehabilitating Historic Buildings" (Revised 1983) and the Integrated Cultural Resources Management Plan. Location maps are available at the DPW.

2.14 Security

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.14.3 Government Vehicles. Prior to operation of any Government-owned vehicle or heavy equipment, to include material handling equipment (MHE), the operator shall have a current and valid driver's license covering the type of vehicle or equipment being used. The driver's license shall be obtained IAW applicable regulations and operating procedures.

2.14.4 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingency.

Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.14.4.1 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.14.5 Contractor and Vendor Access.

USAG Bavaria their privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation.

Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

2.14.5.1 All Contractor personnel requesting access to USAG Bavaria will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is one year. Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the USAG Bavaria.