Attachment 09_Perf Mon Results Template.pdf

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Aircraft Computer Maintenance Management System
Solicitation number
12760426Q0005b
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This document is a performance monitoring results template for a Computerized Maintenance Management System (CMMS) contract issued by the USDA Forest Service. The template is designed to track monthly compliance with four key performance requirements: PR 1.1 requires the CMMS to maintain 95% uptime functionality; PR 2.1 mandates 24/7/365 support availability via telephone and/or email; PR 3.1 requires the contractor to perform one user training session monthly; and PR 4.1 requires the contractor to be responsive to integration and configuration change requests.

The monitoring template includes columns for recording the PR number, performance requirement description, the party performing the requirement, a rating field, compliance status (In Compliance or Not In Compliance), and the monitoring performed by/date(s). This is a blank template intended for monthly completion and submission to document contractor performance against contractual service level agreements. No specific response dates, pricing terms, or award information is contained in this template document.

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Computerized Maintenance Management System (CMMS) Performance Monitoring Results (Template)

Exhibit A

Monthly Monitoring Results

PR

Number

Performance Requirement Performed By

Rating In

Compliance

Monitoring Performed by/Date(s)

PR 1.1 CMMS is fully functional 95% of the time.

PR 2.1 Support is available 24/7/365, by telephone and/or email

PR 3.1 Perform 1 user training PR 4.1 Responsive to integrate and configuration changes

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