Attachment 09_Perf Mon Results Template.pdf

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Aircraft Computer Maintenance Management System
Solicitation number
12760426Q0005-2
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This document is a performance monitoring template for a Computerized Maintenance Management System (CMMS) contract with the USDA Forest Service. The template is designed to track monthly compliance with four key performance requirements: (1) PR 1.1 requires the CMMS to maintain 95% uptime functionality; (2) PR 2.1 mandates support availability 24/7/365 via telephone and/or email; (3) PR 3.1 requires the contractor to perform one user training session per month; and (4) PR 4.1 requires responsiveness to integration and configuration change requests. The monitoring template includes columns for recording the performance requirement number, description, the party responsible for performance delivery, a rating assessment, compliance status (In Compliance or not), and the dates and personnel who conducted the monitoring. This template serves as the mechanism for the government to systematically evaluate contractor performance against contractual service level agreements on a monthly basis.

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Other files

File Type Posted
12760423Q0005-2 Amendment 01.pdf PDF
Attachment 02 Bill of Materials_Revised.xlsx XLSX spreadsheet
Attachment 07 USDA Sec Lang App B.pdf PDF
Attachment 05 ICT Accessibility Statement.pdf PDF
Attachment 02 Bill of Materials.xlsx XLSX spreadsheet
Attachment 01 PWS CMMS.pdf PDF
Attachment 10 FS COR Designation.pdf PDF
Attachment 08 Software Line Item Pricing.xlsx XLSX spreadsheet
Attachment 03 FAMAuth Developer Guide.pdf PDF
12760426Q0005.pdf PDF
Attachment 06 CMMS_QASP.pdf PDF
Attachment 04 WCF Fleet Aircraft List.xlsx XLSX spreadsheet
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Text version

Computerized Maintenance Management System (CMMS) Performance Monitoring Results (Template)

Exhibit A

Monthly Monitoring Results

PR

Number

Performance Requirement Performed By

Rating In

Compliance

Monitoring Performed by/Date(s)

PR 1.1 CMMS is fully functional 95% of the time.

PR 2.1 Support is available 24/7/365, by telephone and/or email

PR 3.1 Perform 1 user training PR 4.1 Responsive to integrate and configuration changes

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