Attachment 03-QASP Shipboard Sensor.pdf

Attachment 03

QUALITY ASSURANCE SURVEILLANCE PLAN

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) is a Government-developed and applied document used to make sure the systematic quality assurance methods are used in the administration of this contract. The intent is to ensure that the contractor performs in accordance with the performance objectives and the Government receives the quality of services called for in the contract. In addition, this QASP provides the specific criteria and process to be followed in consideration of the exercise of any options.

The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the

Contractor is meeting the performance standards/quality levels identified in the Statement of Work (SOW) and the

Contractor’s Quality Control Plan (QCP), and to ensure that the Government pays only for the level of services required/received.

This QASP defines the roles and responsibilities of Government personnel involved in the evaluation of the quality of contractor performance, identifies the performance objectives, and defines the methodologies used to monitor and evaluate the Contractor’s performance. The QASP also describes quality assurance documentation requirements and describes the analysis of quality assurance monitoring results.

2. AUTHORITY

Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of

Services clauses and Section E – Inspection and Acceptance which provides for inspection, acceptance and documentation of the service called for in the contract or order. This acceptance is to be executed by the Procuring

Contracting Officer (PCO) or a duly authorized representative.

3. SCOPE

The SOW structures the acquisition around "what" services or quality level is required, as opposed to "how" the

Contractor should perform the work (i.e., results, noncompliance). This QASP will define the performance management approach taken to monitor and manage the Contractor’s performance to ensure the expected outcomes or performance objectives communicated in the SOW are achieved. Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management, this analysis yields information that indicates whether expected outcomes for the project are being achieved by the Contractor.

The Contractor is responsible for the quality of all work performed. The Contractor measures that quality through the Contractor’s own QCP. Quality control is work output, not workers, and therefore includes all work performed under this Task Order regardless of whether the work is performed by Contractor employees or by Sub-Contractors.

The Contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the SOW. The Contractor will develop and implement a performance management system with processes to assess and report its performance to the designated Government representative. This QASP enables the Government to take advantage of the

Contractor’s QCP.

A preliminary QASP evaluation/rating will be performed according to the schedule as noted below. The purpose of this review is to determine whether the Contractor is performing at least at a "Satisfactory" level for each major element assessed using Table 1. This methodology will be utilized as an important factor in determining whether to exercise any of the Options under the Contract or Task Order.

The Government will assess performance of the overall contract using the Contractor Performance Assessment

Reporting System (CPARS) at the end of each Period of Performance (PoP). The Contractor Performance

Assessment Report (CPAR) assesses a Contractor’s performance, both positive and negative, and provides a record on a given Task Order during a specified period of time. More information pertaining to CPARS can be found at:

https://www.cpars.gov.

https://www.cpars.gov/

4. ROLES AND RESPONSIBILITIES

Procuring Contracting Officer (PCO) – An individual duly appointed with the authority to enter into contracts and make related determination and findings on behalf of the Government. PCOs are designated via a written warrant, which sets forth limitations of their respective authority. The PCO ensures performance of all necessary actions for effective contract administration ensures compliance with the terms of the contract and safeguards the interests of the United States in the contractual relationship. It is the PCO that ensures the Contractor receives impartial, fair and equitable treatment under the contract. The PCO is ultimately responsible for the final determination of the acceptability of the Contractor’s performance. The PCO for this Task Order is identified in

Section G.

Contracting Officer’s Representative (COR) – An individual appointed in writing by the PCO to act as their authorized representative to assist in technical administration. The limitations of authority are contained in a written letter of appointment which is a formal attachment to the contract. The COR is responsible for technical administration of the task order and assures proper Government surveillance of the Contractor’s technical performance. The COR provides QASP reports to the PCO. The COR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect contract price, terms, or conditions shall be referred to the PCO for action.

Contract Specialist – An individual assigned by the PCO to provide daily administration of the contract. The

Contract Specialist provides input to the PCO and the COR as to the quality of performance for areas addressed in this QASP.

Subject Matter Expert (SME) – Individuals who may be assigned by the COR to perform limited technical oversight of specific projects, work areas, or Technical Instructions issued under the contract. A SME provides input to the COR as to the quality of technical performance for their respective area(s) of expertise. A SME cannot, in any manner, alter the scope of the contract, make commitments or authorize any changes on the Government’s behalf.

5. SCHEDULE

The initial QASP evaluation will be finalized no later than the end of month ten (10) of the base period. Subsequent evaluations will be finalized no later than the end of month ten (10) of option periods (unless otherwise identified in the schedule). The evaluation will encompass all work performed by the Contractor during the assessment period, but will not include cumulative information from prior assessments unless the information applies to corrective actions required as a result of the prior assessment. In order to accomplish this, the following schedule applies:

Contractor Self-Assessment is due to the PCO and COR no later than the end of month seven (7) of the Period of

Performance based on the first six (6) months of support for the base period and each twelve (12) month period thereafter. Failure of the Contractor to make a timely delivery will be viewed as the Contractor’s overall inability to comply with Contract schedules.

COR Written Assessment is due to the PCO no later than the end of week two (2) of month eight (8) of the Period of Performance.

QASP Evaluation - The PCO will review the COR Written Assessment, determine an overall performance rating for the period, and provide a copy to the Contractor no later than week four (4) of month eight (8) of the Period of

Performance.

Interim Evaluations – The COR can provide feedback to the PCO at any time during the Period of Performance. If the feedback indicates that the Contractor is not meeting the acceptable performance standards as defined herein, the

PCO will provide this feedback to the Contractor immediately.

6. IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS

The overall performance ratings and standards are included in Table 1, “Task Performance Evaluation Criteria and

Standards”. If the Contractor fails to meet the required performance level based on the preliminary review conducted in accordance with the QASP, the Government may not exercise the next Option period under the contract or Task Order. To meet the required performance level, the Contractor must receive at least an overall

"Satisfactory" rating for the performance period being evaluated.

7. METHODOLOGIES TO MONITOR PERFORMANCE

Surveillance Techniques - In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the Government to evaluate Contractor performance when appropriate. The COR will use the following methods of surveillance:

• Random or Stratified Sampling: With random sampling, services are sampled to determine if the level of performance is acceptable. Random sampling works best when the number of instances of the services being performed is very large and a statistically valid sample can be obtained. Stratified sampling focuses on selected parts of total Contractor output for sampling. Computer programs may be available to assist in establishing sampling procedures.

• 100% Inspection: When used, each item of interest shall be reviewed.

• Periodic Inspection, Judgmental Inspection, or Planned Sampling: This method, sometimes called "planned sampling,” consists of the evaluation of tasks selected on other than a 100% or random basis.

• Customer Feedback: Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

The Contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the COR. The COR will accept those customer complaints, investigate and work with the PCO and Contractor to resolve the issue.

8. QUALITY ASSURANCE DOCUMENTATION

The Performance Management Feedback Loop - The performance management feedback loop begins with the communication of expected outcomes. Performance standards are expressed in Table 1. Table 2 provides the

“QASP and Self-Assessment Matrix”. Table 3 provides the “Performance Requirements Surveillance Matrix”. This matrix details the method of surveillance the COR will use to validate and inspect these performance elements.

Inspection of each element will be documented in the COR file.

9. MONITORING SYSTEM

The Government’s QA surveillance, accomplished by the COR, in conjunction with the PCO, will be reported using the methodology described herein. QASP evaluations will be done as input to Option Exercise determinations.

Table 1 – Task Performance Evaluation Criteria and Standards

In evaluating the quality of Contractor’s performance, the following performance ratings may be used.

Performance

Rating

Criteria

Excellent /

Outstanding

Performance meets contractual requirements and exceeds many to the

Government’s benefits. The contractual performance of the element or sub-element being assessed was accomplished with few minor or no problems and Contractor actions were highly effective.

Very Good

Performance meets contractual requirements and exceeds some to the Government benefits. The contractual performance was accomplished with few minor problems for which corrective actions taken by the Contractor were effective.

Satisfactory

Performance meets contractual requirements. The contractual performance contains some minor problems for which corrective actions taken by the Contractor were satisfactory.

Marginal

Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor’s proposed actions appear marginally effective or were not fully implemented.

Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

Table 2 – QASP & Self-Assessment Matrix

Element Unsatisfactory Marginal Satisfactory Very Good Exceptional

1. Task Performance

SOW Tasking

Work product fails to meet the

Acceptable Quality

Levels (AQL) defined in

Performance

Requirements

Surveillance

Matrix, Table 3.

Work product does not meet some of the

Acceptable

Quality Levels

(AQL) defined in

Performance

Requirements

Surveillance

Matrix, Table 3.

Work product routinely meets the

Acceptable Quality

Levels (AQL) defined in

Performance

Requirements

Surveillance

Matrix, Table 3.

Work product exceeds some of the Acceptable

Quality Levels

(AQL) defined in

Performance

Requirements

Surveillance

Matrix, Table 3.

Work product frequently exceeds the

Acceptable

Quality Levels

(AQL) defined in

Performance

Requirements

Surveillance

Matrix, Table 3.

Timeliness

Contractor frequently misses deadlines or is slow to respond or non-responsive to

Government requests.

Contractor occasionally misses deadlines, schedules or is slow to respond or occasionally nonresponsive to

Government requests.

Contractor routinely meets deadlines, schedules, and quickly responds to

Government requests.

Contractor routinely meets deadlines and schedules and occasionally delivers early and responds immediately to

Government requests.

Contractor routinely delivers ahead of deadlines, schedules, and responds immediately to

Government requests.

Quality

Deliverables are typically not well researched and contain many technical inaccuracies.

Deliverables are occasionally not well researched and contain some inaccuracies.

Deliverables received are well researched, complete and technically accurate. No more than two (2) revisions are

Deliverables received are well researched, complete and technically accurate.

Deliverables received are always well researched, complete and technically accurate. They frequently exceed

Rework is frequently required.

Rework is occasionally required.

typically needed to accept the item.

Other deliverables meet all Task

Order requirements.

Other deliverables meet all Task

Order requirements.

expectations.

Rework is not required. Other deliverables typically exceed all Task Order requirements.

2. Staffing

Staffing

Contractor provides marginally qualified or unqualified personnel.

Staffing vacancies regularly takes longer than 90 business days to be staffed from date of notification of need by the

Government.

Contractor provides marginally qualified longer than 75 business days to be staffed from date of notification of need by the

Government.

Contractor provides qualified regularly takes less than 60 business days to be staffed from date of notification of need by the

Government

Contractor provides a mix of qualified and highly qualified less than 45 business days to be staffed from date of notification of need by the

Government.

Contractor provides highly qualified regularly takes no longer than 30 business days to be staffed from date of notification of need by the

Government.

3. Customer Satisfaction

Customer

Satisfaction

Contractor routinely fails to meet customer expectations.

Contractor occasionally fails to meet customer expectations.

Contractor routinely meets customer expectations.

Routinely meets or occasionally exceeds customer expectations.

Contractor routinely exceeds customer expectations.

4. Management Performance

Problem

Resolution

Problems are unresolved, repetitive, or take excessive

Government effort to resolve.

Problems are generally resolved but take unusual

Government effort to resolve or take an excessive amount of time to resolve.

Problems are resolved quickly with minimal

Government involvement.

Problems occur infrequently and are generally resolved quickly with minimal

Government involvement.

Problems are non-existent or the

Contractor takes corrective action without

Government involvement.

Timeliness

Frequently misses deadlines or is slow or non-responsive to respond to

Government requests.

Occasionally misses deadlines, schedules or is slow or occasionally non-responsive to respond to

Government requests.

Routinely meets deadlines and schedules, quickly responds to

Government requests.

Routinely meets deadlines and schedules and occasionally delivers early and responds immediately to

Government requests.

Routinely delivers ahead of deadlines, schedules, and responds immediately to

Government requests.

Responsiveness

Contractor’s management is unresponsive to

Government requests and concerns.

Contractor’s

Management is occasionally unresponsive to

Government requests and concerns.

Contractor’s

Management is responsive to

Government requests and concerns.

Contractor’s

Management is responsive to requests and concerns and occasionally proactive in

Contractor’s

Management takes proactive approach in dealing with

Government representatives anticipating concerns.

and anticipates concerns.

Communication

Contractor fails to communicate with

Government in an effective and timely manner.

Contractor occasionally fails to communicate with Government in an effective and timely manner.

Contractor routinely communicates with

Government in an effective and timely manner.

Contractor routinely communicates with Government in an effective and timely manner and is frequently proactive in managing communications.

Contractor takes proactive approach such that communications are almost always clear, effective and timely.

5. Cost Management & Efficiency

Cost

Management &

Reporting

Contractor experienced a cost overrun greater than 25% of the awarded price, without sufficient justification as determined by the

COR and PCO.

<80% of the time, cost reports are timely, accurate, complete and clearly written.

<80% of the time

Invoicing is not accurate or submitted in a timely manner and supporting detail is missing or incomplete.

Contractor experienced a cost overrun greater than 15% of the awarded price, without sufficient justification as

<85% of the time, timely, accurate, <85% of the time

Invoices are occasionally late or contain errors supporting detail is missing or contains occasional errors.

Contractor experienced a cost overrun of no more than 10% of the awarded price, without sufficient justification as

>90% of the time, timely, accurate, >90% of the time invoices are timely and accurate. All supporting detail is provided.

Contractor delivered the level of effort within

5% of estimated costs as

COR.

>95% of the time, timely, accurate, >95% of the time timely and accurate. All supporting detail is provided.

Contractor delivered the level of effort at lower than estimated costs.

>98% of the time, timely, accurate, >98% of the time timely and accurate. All supporting detail is provided.

Other Direct

Costs (ODCs)

Contractor complies with Task

Order requirements for ODC authorization

<80% of time.

<80% of time, burdened ODC costs higher than authorized.

Contractor complies with

Task Order requirements for

ODC

<85% of time.

<85% of time, costs are higher than authorized.

Contractor complies with Task

Order requirements for ODC

>90% of time.

>90% of time, costs are higher than authorized.

Contractor complies with

Task Order requirements for

ODC

>95% of time.

>95% of time, costs are lower than authorized.

Contractor complies with

Task Order requirements for

ODC

>98% of time.

>98% of time, costs are lower than authorized.

6. Regulatory Compliance

Regulatory

Compliance

Does not meet most contractual requirements and recovery is not likely in a timely manner. The

Does not meet some contractual requirements. The contractual performance of the element or

Meets contractual requirements. The contractual performance of the element or sub-element contains

Meets contractual requirements and exceeds some to the Government’s benefit. The contractual

Meets contractual requirements and exceeds many to the Government’s benefit. The contractual contractual performance of the element or sub-element contains a serious problem for which the

Contractor’s corrective actions appear or were ineffective.

sub-element being evaluated reflects a serious problem for which the

Contractor has not yet identified corrective actions.

The Contractor’s proposed actions appear only marginally effective or were not fully implemented.

some minor problems for which corrective actions taken by the

Contractor appear, or were, satisfactory.

performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

FAR 52.222-50

Combatting

Trafficking in

Persons

The Contractor has not informed the

Contracting Officer and the agency

Inspector General of any credible information it has received that alleges a

Contractor employee, Sub-

Contractor, Sub-

Contractor employee, or their agent has engaged in conduct that violates the policy.

The Contractor has informed the

Contracting Officer and the agency

Inspector General

100% of the time of any credible information it has received that alleges a

Contractor employee, Sub-

Contractor, Sub-

Contractor employee, or their agent has engaged in conduct that violates the policy.

Controlled

Unclassified

Information

(CUI)

The Contractor regularly fails to properly mark, transmit, or secure

CUI and Covered

Defense

Information (CDI).

The Contractor routinely properly marks, transmits, and secures CUI and Covered

Defense

Information (CDI).

Counterfeit

Materiel

Oversight and

Assurance

The Contractor fails to implement counterfeit material processes as outlined in the

SOW or fails to report all instances of counterfeit and suspect counterfeit materiel.

The Contractor effectively implements counterfeit material processes as outlined in the

SOW and reports all instances of counterfeit and suspect counterfeit materiel.

Small Business

Subcontracting

Noncompliant with

FAR 52.219-8 and

52.219-9, and any other small business participation

Deficient in meeting key

Subcontracting plan elements.

Deficient in complying with

Demonstrated a good faith effort to meet all of the negotiated Sub-contracting goals in the various socio-

Met all of the statutory goals as negotiated. Had significant success with initiatives to

Exceeded all statutory goals, as negotiated. Had exceptional success with initiatives to requirements in the contract or order.

Did not submit

ISRs and/or SSRs in an accurate or timely manner.

Showed little interest in bringing performance to a satisfactory level or was generally uncooperative.

Required or requires a corrective action plan.

FAR 52.219-8

and any other small business participation requirements in the contract or order. Did not submit ISRs and/or SSRs in an accurate or timely manner.

Failed to satisfy one or more requirements of a corrective action plan currently in place; however, does show interest in bringing performance to a satisfactory level, and has demonstrated a commitment to apply the necessary resources to do so.

Required a corrective action plan.

economic categories for the current period.

Complied with

FAR 52.219-8. Met any other small business participation requirements included in the contract or order.

Fulfilled the requirements of the

Sub-contracting plan included in the contract or order.

Completed and submitted ISRs and/or SSRs in an accurate and timely manner.

assist, promote, and utilize SB, SDB, WOSB, HUBZone, VOSB, and

SDVOSB.

Complied with

FAR 52.219-8.

Met or exceeded any other small business participation requirements incorporated in the contract or order, including the use of small businesses in mission critical aspects of the program.

Endeavored to go above and beyond the required elements of the

Sub-contracting plan. Completed and submitted

ISRs and/or SSRs in an accurate and timely manner.

No significant weaknesses identified assist, promote, and utilize SB, SDB, WOSB, HUBZone, VOSB, and

SDVOSB.

Complied with

FAR 52.219-8.

Exceeded any other small business participation requirements incorporated in the contract or order, including the use of small businesses in mission critical aspects of the program.

Went above and beyond the required elements of the Sub-contracting plan, and other small business requirements of the contract or order. Completed and submitted

ISRs and/or SSRs in an accurate and timely manner.

No significant weaknesses identified

Table 3 – Performance Requirements Surveillance Matrix

Performance Element: Quality of Product or Service

SOW

Paragraph

Desired Outcomes

(What do you want to accomplish as the end result of this contract?)

Required

Service

(What task must be accomplished to give you the desired result?)

Performance

Standard

(What should the standards for completeness, reliability, accuracy, timeliness, quality and/or cost be?)

Acceptable

Quality Level

(AQL)

(How much error will you accept?)

Monitoring

Method

(How will you determine that success has been achieved?)

SOW

Paragraphs

C.3.1 – C.3.7

SOW paragraphs C.3.1

– C.3.7 support meets the requirements of each Work Element.

C.3.1 – C.3.7

Support has the desired skill level and provides technical inputs and deliverables as required.

The Contractor shall ensure that a rapid response is given in the completion of tasking and maintain

95% customer satisfaction with task support and content of monthly reports.

90% Customer

Satisfaction with task support and content of monthly reports.

Customer feedback;

Random

Sampling and

Periodic

Inspection

SOW

Paragraphs

C.3.1 – C.3.7

SOW paragraphs C.3.1

– C.3.7 support meets the requirements and adheres to the Project’s

Schedule

Technical

Support to the

SOW Paragraphs

C.3.1 - C.3.7 meet the scheduled milestones for each project.

Government requests and data calls are responded to quickly.

Inputs and review are provided in accordance to project schedule.

90% Compliant Customer feedback;

Random

Sampling and

Periodic

Inspection

Paragraphs

C.3.1 - C.3.3

SOW paragraphs C.3.1

– C.3.3 Technical outcome meets the requirements of the

Tasking and each Work

Element

Technical

Support to the

SOW Paragraphs

C.3.1 – C.3.3 required tasks are completed following procedures, data is collected as required, and quality evidence of task completion is provided.

The Contractor shall ensure that the tasks are completed prior to leaving the ship or finalizing an antenna, all required test data has been collected and verified accurate.

95% customer satisfaction with task supported and data collected with minimal to no rework or revisited to finalize.

Customer feedback;

sampling per event.

SOW

Paragraphs C.4

– C.26

SOW paragraphs C.4 –

C.26 support meets the requirements of each

Work Element.

C.4 – C.26

Support has the desired skill level and provides technical inputs and deliverables as required.

The Contractor shall ensure that a rapid response is given in the completion of tasking and maintain

95% customer satisfaction with task support and content of monthly reports.

90% Customer

Satisfaction with task support and content of monthly reports.

Customer feedback;

Periodic

Inspection

Paragraph

Desired Outcomes

(What do you want to accomplish as the end result of this contract?)

Required

Service

(What task must be accomplished to give you the desired result?)

Performance

Standard

(What should the standards for completeness, reliability, accuracy, timeliness, quality and/or cost be?)

Acceptable

Quality Level

(AQL)

(How much error will you accept?)

Monitoring

Method

(How will you determine that success has been achieved?)

SOW

Paragraphs C.4

– C.26

Technical Support to

SOW Paragraphs C.3.1

– C.26 adheres to project schedules

Technical

Support to SOW

Paragraphs C.3.1

– C.26 meet the schedule milestones for each project

Government requests and data calls are responded to quickly.

Inputs and review are provided in accordance to project schedule.

90% Compliant Periodic

Inspection and

Customer

Feedback.

SOW

Paragraph

C.3.1 – C.26

Effective Contractor management and supervision

Supervision and management of

Contractor personnel

Compliance monitor staffing, technical progress, financial status, Government furnished property and all personnel travel.

Additionally, track personnel approved to charge on contract, mandatory training, provide copies of all invoices, and ensure all invoiced costs represent services that have been performed including deliverable items

PM and operational capability of all positions and personnel must work with the

COR to stay staffed at 95%

Continuous monitoring of staffing levels & meeting core service hours; as well as monthly sampling of

GFE to verify staffing levels and GFE functionality.

SOW

Paragraphs C.8

Compliance with all security requirements

All Contractor personnel know and comply with these requirements

Compliance monitor staff to ensure they are following all security requirements.

100%

Compliant

Continuous monitoring of security requirements

SOW

Paragraphs C.9

- C.10

Compliance with On-site Environmental and

Safety Requirements

All Contractor personnel are informed of and comply with these requirements.

Instances of noncompliance are recorded when discovered.

Compliance monitor staff to ensure they are aware of the safety and environmental processes used to support the technical work areas.

100%

Compliant

Continuous monitoring of safety and environmental requirements.

Paragraph

Desired Outcomes

(What do you want to accomplish as the end result of this contract?)

Required

Service

(What task must be accomplished to give you the desired result?)

Performance

Standard

(What should the standards for completeness, reliability, accuracy, timeliness, quality and/or cost be?)

Acceptable

Quality Level

(AQL)

(How much error will you accept?)

Monitoring

Method

(How will you determine that success has been achieved?)

CDRL A001-

A00B

Submission is in accordance with DID cited in CDRL.

Submission is in accordance with

DID cited in

CDRL.

Submission is in accordance with DID cited in the CDRL

90% of required deliverables provided on time and with no more than one report per Work

Element may be inaccurate or require a re-write.

100% Inspection by COR and/or

Technical Points of Contact as indicated on

CDRL.