Attachment 01 - Performance Work Statement.pdf

Performance-based Work Statement (PWS)

For

Group Fitness Instructors for Potter Fitness Center, Misawa AB

(Non-Personal Service)

35th FORCE SUPPORT SQUADRON

MISAWA AIR BASE, JAPAN

(17 Nov 2023)

TABLE OF CONTENTS

FOR

Group Fitness Instructor for Potter Fitness Center

Paragraph Title Page

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION. 2

1.1. Group Fitness Instruction 2

1.2. Aerobathons 2

1.3. Class Schedules 2

1.4. Class Times 3

1.5. Class Start Times 3

1.6. Attendance Record/Customer Satisfaction Survey 3

1.7. Class Cancellations 3

1.8. Emergency Cancellations 3

1.9. Safety 3

1.10. Care of Equipment 4

1.11. Contractor Personnel 4

1.12. Base Passes 5

1.13. Random Antiterrorism Measures (RAMS) 5

1.14. Antiterrorism Awareness Training for Contractors 5

1.15. Qualifications 6

1.16. Quality Assurance 7

1.17. Hours of Operation 7

1.18. Performance of Services during Crisis Declared by the National

Command Authority of Overseas Combatant Commander 8

1.19. Required Insurance 8

1.20. Misawa Air Base Fire Prevention 8

2. SERVICES SUMMARY 9

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES 9

4. APPENDICE A 10

APPENDICE B 11

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION. This is a non-personal service contract. The contractor shall provide all group fitness certified personnel, labor, music selections, fitness routines and transportation to conduct the group fitness program at Potter Fitness Center, Bldg 620/622 Misawa Air Base (Misawa AB), Japan.

1.1. Group Fitness Instruction. The contractor shall provide safe and effective instruction in various cardiovascular activities consistent with industry practices.

Instruction shall include, but is not limited to, Step Aerobics, Kick Boxing, Zumba, Circuit Training, Sports Conditioning, Body Sculpting, Jazzercise, Hip Hop Dance, Hi/Low Aerobics, High Fitness, Boot Camp, High Intensity (HIIT), Yoga and/or Pilates, and Indoor Cycling.

1.2. Aerobathons. The contractor shall provide instructors for aerobathons. Contractor will be notified at least one month before each aerobathon. An aerobathon is a four-hour event where various instructors alternate teaching fitness classes from the classes offered in paragraph 1.1. Instructors shall be certified in the areas of instruction they are providing and shall ensure a safe and effective environment for class participants.

1.3. Class Schedules. The contractor shall conduct a minimum of 15 one-hour group fitness classes per week, not to exceed 1,040 hours per year. The contractor is responsible for creating the monthly schedule. Scheduling will be based on operational need. Classes will be conducted Monday through Saturday (will henceforth be considered a week) at the Misawa AB Potter Fitness Center according to the Group Fitness Schedule. Schedule should consist of 3-5 yoga and/or Pilates classes, 3-5 Zumba classes, Hip Hop and Dance classes, 3-5 Indoor Cycling classes and 6-8 Fit Improvement classes like Boot Camp, HIIT, High Fitness, Kick Boxing. Schedules will look like the one below (Table 1). The contractor shall provide the Fitness Center Section Chief a copy of the next month’s schedule of classes and instructors assigned to teach each class no later than the 15th day of the preceding month.

Table 1

Sample Group Fitness Schedule (24 hour clock time)

Mon & Wed Tue & Thurs Fri Sat Sun

Group 6:00 - 7:00 6:00 - 7:00 6:00 - 7:00 9:00 - 10:00 Fitness 9:00 - 10:00 9:00 - 10:00 9:00 - 10:00 10:15 - 11:15

10:15 - 11:15 10:15 - 11:15 10:15 - 11:15 11:30 - 12:30 11:30 - 12:30 11:30 - 12:30 11:30 - 12:30 17:00 - 18:00 17:00 - 18:00 17:00 - 18:00

18:15 - 19:15 18:15 - 19:15 18:15 - 19:15

Group 6:00 – 7:00 6:00 – 7:00 6:00-7:00 9:00 – 10:00 Cycling 17:15 – 18:15 17:15 – 18:15 17:15 – 18:15

1.4. Class Times. Class times should be throughout the day with a concentration on morning and evening classes. Class times and days are subject to change to meet customer demand. The Fitness Center Section Chief through Contracting Officer (CO) will direct the changes in class schedules with a minimum notice of one week. No change to this PWS will be required to change class schedules or mix of classes.

1.5. Class Start Times. Instructors shall ensure that classes begin at the published time and arrive at a minimum of ten (10) minutes prior to the start time posted. All necessary equipment and supplies shall be in place at the start of the class to ensure classes begin on time. The contractor shall ensure no more than 10% of all classes conducted during the month fail to begin at the published time or are cancelled through fault of the instructor.

Fitness Center staff will monitor class start times and document any late starts and the apparent cause. The Government will report late starts to the Contracting Officer Representative (COR) for resolution.

1.6. Attendance Record/Customer Satisfaction Survey. Instructors shall ensure class participants sign an attendance roster/sign-up sheet provided by instructor, to document attendance statistics. Instructors shall provide attendance roster to the Fitness Center from desk staff at the end of each class. Instructors shall also provide class participants with Government-provided Customer Satisfaction Survey cards. Instructor’s performance quality will be measured based on input from the Customer Satisfaction Survey cards and technical review by fitness center staff. In addition, Customer Satisfaction Survey information will be used to make changes in class times and fitness class offerings. Class participants will be directed to return surveys to the Fitness Center front desk.

1.7. Class Cancellations. A class shall be cancelled if it is not started within 10 minutes of scheduled meet time. Classes cancelled due to the fault of the contractor shall not be billed to the Government by the contractor.

1.8. Emergency Cancellations. In emergencies, the Fitness Center may cancel one or more classes by notifying the contractor personnel telephonically within two

(2) hours or more of class start time. The Contracting Officer will confirm any emergency requests in writing.

1.9. Safety. Instructors shall instruct class members on safety precautions and effective exercise principles, such as but are not limited to, properly taking heart rate and proper techniques for the exercise being instructed to prevent injury.

1.10. Care of Equipment.

1.10.1. At the conclusion of each class, instructors shall ensure all equipment are cleaned to remove dirt, body oils and perspiration. The equipment must be returned to the appropriate storage location, if applicable. Instructors may require class participants to clean the equipment and return it to storage. Equipment wipes or towels and non-toxic all-purpose cleaning solution will be provided by the Government and available in each classroom. If supplies are not available, the instructor shall report the shortage to the front desk.

1.10.2. Instructors shall ensure all indoor cycles are properly cleaned to remove dirt, body oils and perspiration and dried sufficiently to prevent rusting of metal surfaces.

Instructors may require class participants to clean the indoor cycles after use.

1.10.3. Instructors shall maintain a clean, safe environment for exercise. Instructors shall promptly notify Fitness Center staff at the front desk of any unclean or unsafe condition encountered in performance of the work. Instructors shall promptly notify Fitness Center staff at the front desk of any broken, improperly functioning, or hazardous equipment and shall restrict class participants from use of such equipment.

1.11. Contractor Personnel. The Government reserves the right to restrict the employment, under this contract, of any contractor employee, or prospective contractor employee who is identified as a potential threat to health, safety, security, general wellbeing, or the operational mission of the installation and its population.

1.11.1. The contractor shall not employ any person who is an employee for the United States Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives proper approval. Requested approval must be completed on an AF Form 3902 - Application and Approval for Off-Duty Employment. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

The contractor is prohibited from employing off-duty Government employees who are managing any contracts or subcontracts awarded to the contractor.

1.11.2. Contractor personnel shall present a clean, neat, and professional appearance and be easily recognized as contractor personnel. This may be accomplished by wearing distinctive clothing showing the name of the company and the individual or by wearing appropriate badges that contain the company name and employee name and do not interfere with or create a hazard in contract performance.

1.12. Base Passes. The contractor shall obtain the following pass and identification items and adhere to the rules regarding the passes set forth:

a. Prior to the start of on-site work, the contractor shall submit applications for base passes (listed below) to 35 SFS/S-5 via 35 CONS/PKB, for all employees including subcontractor employees, and vehicles requiring access to Misawa AB in order to perform services under this contract.

(1) 5 AF Form 99, Application for Base Pass, for employees.

b. The contractor in conjunction with sponsoring unit/agency, will periodically cross-reference current employees against the base pass listing maintained by the Visitor Control Section, 35 SFS/S-5, Bldg. 301, to ensure accuracy and to verify employment status of assigned personnel. The contractor will immediately report any changes in employment status such as termination, retirement, or resignation of employed personnel in possession of base and/or vehicle passes to the sponsoring unit/agency and/or the base contracting office. The contractor will be responsible for collection of the base and/or vehicle pass turn-in to the sponsoring unit/agency within three (3) working days of the employee’s termination.

c. Upon completion of this purchase order, the contractor shall return all employees and vehicle passes to the Visitor Control Section, 35 SFS/S-5, Bldg. 301, and obtain a Certification of Receipt then submit to 35 CONS/PKB. Final payment will be withheld until the contractor has accomplished required clearances.

1.13. Random Antiterrorism Measures (RAMS). RAMS are conducted on Misawa AB at varying times during a 24-hour period and may consist of measures such as spot checks of identification credentials, random vehicle searches, and site security sweeps.

The contractor is subject to participating and cooperating with RAMS as directed by competent authority. Anticipate increased RAMS during implementation of elevated Force Protection Conditions (FPCONs).\

Reporting Suspicious Activity. It is the responsibility of all personnel working and residing on Misawa Air Base to be alert for detecting and reporting suspicious criminal or terrorist activity. The contractor shall immediately report any on-base observed suspicious activity to the 35 SFS/BDOC, Bldg. 646. All contractor-employed personnel shall be familiar with suspicious activity reporting numbers and procedures. The primary number for reporting suspicious activity on Misawa Air Base is 911 from a base phone or 0176-53-1911 from a mobile phone or off-base.Misawa Air Base to be alert for detecting and reporting suspicious criminal or terrorist activity. The contractor shall immediately report any on-base observed suspicious activity to the 35 SFS/BDOC, Bldg. 646. All contractor-employed personnel shall be familiar with suspicious activity reporting numbers and procedures. The primary number for reporting suspicious activity on Misawa Air Base is 911 from a base phone or 0176-53-1911 from a mobile phone or off-base.

1.14. Antiterrorism Awareness Training for Contractors (252.204-7004, March 2023)

(a) Definition. As used in this clause—

“Military installation” means a base, camp, post, station, yard, center, or other activity under the jurisdiction of the Secretary of a military department or, in the case of an activity in a foreign country, under the operational control of the Secretary of a military department or the Secretary of Defense (see 10 U.S.C. 2801(c)(4)).

(b) Training. Contractor personnel who require routine physical access to a Federally-controlled facility or military installation shall complete Level I antiterrorism awareness training within 30 days of requiring access and annually thereafter. In accordance with Department of Defense Instruction O-2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation: DoD AT Standards, Level I antiterrorism awareness training shall be completed—

(1) Through a DoD-sponsored and certified computer or web-based distance learning instruction for Level I antiterrorism awareness; or

(2) Under the instruction of a Level I antiterrorism awareness instructor.

(c) Additional information. Information and guidance pertaining to DoD antiterrorism awareness training is available at https://jko.jten.mil/ or as otherwise identified in the performance work statement.

(d) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (d), in subcontracts, including subcontracts for commercial products and commercial services, when subcontractor performance requires routine physical access to a Federally controlled facility or military installation.

1.15. Qualifications.

1.15.1. Group fitness instructors must have and maintain a primary instructor certification by a DoD recognized organization. Instructors must obtain the additionally necessary specialized training and certification for specialized classes such as step and kickboxing fitness. All instructors must maintain current First Aid certification, and either American Heart Association’s Basic Life Support/Automated External Defibrillator (BLS/AED) or Red Cross Cardiopulmonary Resuscitation External Defibrillator (CPR/AED) certification. Certifications shall be provided prior to contract start for all instructors to start instructing classes at the fitness center, to include first-aid and CPR/AED. The contractor must provide an updated spreadsheet of current instructors and their certification status (type and dates) quarterly. All renewed certifications must accompany the spreadsheet. Additional updates will be required at intervals as required in the industry. These same requirements are required for Aerobathons.

AAPTE (Academy of Applied Personal Training Education) http://www.aapte.org/

Personal Trainer/Health Fitness Instructor Course ACE (American Council on Exercise) http://www.acefitness.org/

Personal Trainer Certification & Group Fitness Instructor Certification ACSM (American College of Sports Medicine) http://www.acsm.org/

Health/Fitness Instructor Certification &Certified Personal Trainer ACTION Certification CI (The Cooper Institute) http://www.cooperinst.org/

Certified Personal Trainer Certification, Military Exercise Leader & Group Exercise Leadership CSCCa (Collegiate Strength and Conditioning Coaches association) IFPA - International Fitness Professionals Association ISFTA - International Sports & Fitness Trainers Association NASM - National Academy of Sports Medicine NAYS - National Alliance for Youth Sports NCHEC - National Commission for Health Education Credentialing, Inc.

NCSF - National Council on Strength and Fitness NESTA - National Exercise and Sports Trainers Association NETA - National Exercise Trainers Association NFPT - National Federation of Professional Trainers NSCA - National Strength and Conditioning Association PTA Global, Inc.

TWCC - Training & Wellness Certification Commission ISSA - International Sports Sciences Association USCI - US Career Institute

Note: This is not an exhaustive list and subject to change by the Air Force Services Activity as NCCA and DEAC may changes.

http://www.aapte.org/ http://www.acefitness.org/ http://www.acsm.org/ http://www.cooperinst.org/

1.16. Quality Assurance. The government will periodically evaluate the contractor’s performance as needed to monitor performance to ensure services are received. The Fitness Center staff will evaluate the contractor’s performance through intermittent on- site inspections of the contractor’s quality control program and receipt of customer comment cards from base personnel. The Fitness Center may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during quality assurance inspections or repeated customer complaints. Likewise, the Fitness Center may decrease the number of quality assurance for inspections excellent performance. The Fitness Center will also receive and investigate complaints from various customers located on the installation. The contractor shall be responsible for initially validating customer complaints. However, the Fitness Center shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s).

1.17. Hours of Operation.

1.17.1. Normal hours of operation at the Potter Fitness Center are as follow:

Monday-Friday: 0500-2200 Saturday, Sunday: 0800-2000 PACAF Family Days: 0800-2000 Federal Holidays: Closed

1.17.2. The contractor is not required to perform on the following U.S. federal holidays.

New Year's Day 1st of January Martin Luther King, Jr. Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day 4th Monday of May Independence Day 4th of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th of November Thanksgiving Day 4th Thursday of November Christmas Day 25th of December

1.17.3. Classes may be held on PACAF Family days.

1.17.4. The Fitness Center will notify the contractor in writing within three (3) workdays of start of a base exercise or other event that could cause unusual traffic congestion hampering instructors’ ability to enter or exit the base. Exercise dates will be announced so instructors can plan ahead to ensure classes begin at the published times. Inability to conveniently enter the base or to locate a nearby parking space will not be an acceptable excuse for starting classes after the published time.

1.18. Performance of Services during Crisis Declared by the National Command Authority of Overseas Combatant Commander. This service contract is not classified as “mission-essential” during a crisis as declared by the National Command Authority or Overseas Combatant Commander. In the event of such a crisis, the contracting officer or the contracting officer representative will direct the contractor to discontinue the service due to base closure. Until such a notification, the contractor is required to continue the performance.

1.19. Required Insurance.

(a) The contractor shall procure and maintain during the entire period of his/her performance under this contract, the following minimum vehicle insurance.

Property Damage – ¥2,000,000

(b) Prior to the commencement of work hereunder, the contractor shall provide the Contracting officer a certificate or written statement of above required insurance. The contractor is required to notify the CO immediately upon cancellation or of any material change in the policies adversely affecting the interests of the Government.

(c) The contractor agrees to insert the substance of this clause including this paragraph c, in all subcontracts hereunder.

1.20. Fire Prevention. The contractor shall be responsible for fire prevention in all areas, and be free from any potential fire hazards. The contractor shall comply with the following fire prevention guidance.

Fire Reporting: 1) The primary emergency reporting number on Misawa Air Base is 911 or 0176-53-1911 from off base. Fire Department is located in bldg. 3003. 2) On-base telephones shall have “911” stickers. 3) All contractor-employed personal shall be familiar with fire reporting numbers and procedures and shall put the number “0176-53- 1911” into his/or her mobile phone. Vehicles: 1) Access for the fire fighting vehicles must be maintained at all working sites. 2) Contractor’s vehicles shall not be parked within 15 feet of any fire hydrant of Fire Department connection. 3) Contractor’s vehicles shall give the right-of-way to reporting fire/emergency vehicles.

Electrical Hazard: 1) All of the contractor’s electrical tools and equipment shall be in good (original) working condition and its maintenance shall be done properly in compliance with manufacture’s maintenance instructions. 2) All extension cords used shall be equipped with circuit breakers and plugged directly in the outlet (no other extension cords). 3) Building utility panels shall not be blocked by contractor tools/ supplies.

Storage: 1) Flammable liquids shall not be stored inside the warehouses, next to the buildings, or near exit ways. 2) Fire protection system shall not be obstructed at any time.

2. SERVICES SUMMARY.

Performance Objective PWS Paragraph Performance Threshold Perform classes at published times

Paragraph 1.1. thru 1.5. Provides miscellaneous aerobics class on time: no more than 5% contractor-caused cancellations per month or 10% classes with late start

Customer satisfaction survey

Paragraph 1.6. The instructor provides efficient and satisfactory service; the performance is rated an average “Satisfactory” or more per month

Certified to provide group fitness instruction.

Maintains certificate in Adult CPR

Paragraph 1.15. Certified instructors perform the instructor duty; 100%

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. The Government will furnish classrooms, cleaning wipes, attendance lists, customer satisfaction survey cards, steps, dumbbells, bikes and stereo systems, excluding transmitter microphones and headsets. The stereo system has pitch control at Potter Fitness Center accommodates cd’s as well as aux connection. Detailed equipment listing located in Appendix B.

3.2. Group Fitness Room(s). The Government will provide dedicated rooms for classes. The contractor shall ensure that rooms are safe and clear of hazards before during and after class and reports all deficiencies to Fitness Center Director for correction before proceeding.

3.3. Injuries or Other Health Emergencies. The Instructor shall immediately notify the Fitness Center staff of any injuries or accidents pertaining to the class. Fitness Center staff will request medical assistance. If Fitness Center staff is not available, the instructor shall immediately call 911 from base phones located in Fitness Center behind the front desk.

APPENDIX A

APPLICABLE PUBLICATIONS AND FORMS

Publications and forms applicable to this Performance-based Work Statements (PWS) are listed below. The contractor has coded publications as mandatory (M) or advisory (A). The contractor shall follow those publications coded as mandatory to the extent (that is, the specific procedure in a paragraph, section, chapter, or volume) specified in the PWS. The contractor shall be guided by those coded advisory to the extent necessary to meet requirements in this PWS. At the start of the contract, the Government provides all publications and forms listed. The Government may issue supplements or amendments to listed publications from any organizational level during the life of the contract. The contractor shall keep all issued publications up to date. The contractor shall immediately implement those changes in publications that result in a decrease or no change in the contract price. Before implementing any such revision, supplement, or amendment that will result in an increase in contract price, the contractor shall submit to the administrative contracting officer (ACO) a price proposal for approval. Price proposals shall be submitted within 30 calendar days from the date the contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. The Government will consider changes in the contract price due to supplements and amendments shall be considered under the "Contract Terms and Conditions-Commercial Items" clause. The Government will continue to supply the Government forms needed for daily operations. Upon completion of the contract, the contractor shall return to the Government all issued publications and unused forms.

Publications Code:

AFI--Air Force Instruction AFMAN--Air Force Manual AF Form--Air Force Form.

DD Form--Department of Defense Form.

DEPARTMENT OF DEFENSE and AIR FORCE PUBLICATIONS:

Number Title of Directive Mandatory (M)

Or Advisory (A)

DoD 5500.7-R 8/30/93 Ethics Standards A

Change 7 11/17/11

M

AFI 64-106 05/04/17 Contractor Relations Activities M

AFI 34-266 09/25/18 Air Force Fitness and Sports Programs M

APPENDIX B

Equipment. Items used by customers to workout. Cardio equipment includes stair stepping machines, elliptical machines, treadmills, and stationary bikes. Weightlifting equipment includes dumbbells, barbells, weight plates, benches, cable machines, benches, and accessories. Other equipment may include mats, balls, nets, etc.

Government Furnished Property Listing

45 Spinner Pro Spin Bikes 21 Aerobics Steps 13 Stability Balls 16 Bosu Balls 30 Stretch Mats 16 Body Bars 110 Assorted Dumbbells Sizes 1lb-5lbs