Attachment 001 - PWS_MIOSS.pdf

MEDICAL SIMULATION TRAINING CENTER (MSTC) INSTRUCTOR/OPERATOR SUPPORT

SERVICES (MIOSS)

Base Performance Work Statement (PWS)

U.S. Army Capability Program Executive Office Simulation, Training, Test & Threat (CPE ST3)

12211 Science Drive

Orlando, FL 32826-3276

Approved 18 June 2026

PWS – 2026 -012

Version 1.0

W900KK-26-R-A017

Prepared By: Ms. Caffee Odermann APM, PL TADSS Support Operations

Approved By: Mr. James Griffith Approved By: COL Gustavo Moreno PdL CSO, PL TADSS Support Operations Director of Army Medical Simulation, MEDCoE

Contents

VISION STATEMENT

1.0 INTRODUCTION

1.1 Mission

1.2 Background

1.3 Scope

2.0 Applicable Documents

3.0 GENERAL REQUIREMENTS

3.0.1 Training/Education Services

3.0.2 Disciplines

3.0.3 Exercise Planning, Management and Operator Support

3.0.4 Mandatory Minimum Staffing Baseline (MMSB)

3.1 Non-Personal Services

3.2 Business Relations

3.3 Contract Administration and Management

3.3.2 Contract Administration

3.3.3 Personnel Administration

3.3.4 OCONUS Requirements

3.4 Subcontract Management

3.5 Contractor Personnel, Disciplines, and Specialties

3.6 Location and Hours of Work

3.6.1 Government Installation Work Schedule

3.6.2 Surge Support Requirements

3.7 Travel / Temporary Duty (TDY)

3.8 Tools and Equipment

3.8.1 Common Tools and Equipment

3.8.2 OEM Proprietary Tools and Equipment

3.9 Access and Key Control

3.9.1 Base Access

3.9.2 Base Pass at Contract Completion

3.10 Safety and Risk Management

3.11 Hazardous Materials (HAZMAT) Management

3.12 Security

3.12.1 Common Access Card (CAC)

3.12.2 Controlled Unclassified Information (CUI)

3.12.3 Cybersecurity Standards

3.13 Security Related Training

3.13.1 Level 1 Antiterrorism Awareness Training

3.13.2 Antiterrorism Awareness Training for US based Contractor Personnel Traveling Overseas

3.13.3 iWatch Training

3.13.4 OPSEC Training

3.13.5 Army Training Certification Tracking System (ATCTS)

3.13.6 Equal Opportunity (EO), Equal Employment Opportunity (EEO), Fraternization, and Sexual Harassment/Assault Response and Prevention Program (SHARP)

3.14 Government Furnished Materials

3.15 Quality Assurance Surveillance Plans (QASPs)

3.16 Accidents and Incidents

3.16.1 Accident/Incident Reporting and Tracking

3.16.2 Criminal, Legal and Administrative Adverse Actions

3.17 PERFORMANCE REQUIREMENTS

The contractor shall provide medical skills training in a realistic simulated, virtual, or constructive training environment.

3.17.1 Qualified Personnel/Subject Matter Experts (SMEs)

3.17.2 Instructor/Operator Support

3.17.3 Training Evaluation

3.17.4 Program of Instruction (POI)

3.17.5 Authority for Programs of Instruction

3.17.6 Training and Instruction Courses (See Appendix B, C & D)

3.17.7 TADSS Operator Maintenance

3.17.8 Training Exercises

3.17.9 After Action Reviews

3.18 Program Management

3.18.1 Phase-In Plan

3.18.2 Phase-In

3.18.3 Post Award Conference (PAC)

3.18.4 Program Management

3.18.5 In Progress Review (IPR)

3.18.6 Integrated Product Team (IPT) Meetings

3.18.7 Quality Control Plan (QCP)

3.18.8 Phase-Out Tasks

3.18.9 Request for Information (RFI) ................................................................................... Error! Bookmark not defined.

3.19 MIOSS I/O Qualification Requirements

3.20 MIOSS I/O Requirements

3.20.1 Exceptions and Waivers

3.20.2 Training Performance Parameters

3.20.3 Scheduling

3.20.4 I/O Training Capabilities

3.20.5 Training Scenario Development

3.20.6 Other Training

3.20.7 Training Supplies

3.20.8 Test Support

Vision Statement To be the premier Instructor/Operator (I/O) support service provider for Capability Program Executive for Simulation, Training, Test and Threat (CPE ST3) Medical Training Aids, Devices, Simulators, and Simulations (TADSS).

1.0 Introduction

This Performance Work Statement (PWS) establishes the general performance requirements necessary to execute tasks within the Medical Simulation Training Center (MSTC) Instructor Operator Support Services (MIOSS) contract. The CPE ST3 has a requirement to provide Instructors / Operators (I/Os) for Medical TADSS worldwide. The efforts described in this PWS are required to support teacher-led medical based training and situational scenario-based training, and provide services related to medical TADSS instruction and operation. The MIOSS contract will support MSTC TADSS during the contract period of performance.

1.1 Mission

To provide I/O support services in the MSTCs which strengthen the Warfighters’ skills required to successfully perform mission requirements. Deliver effective teacher led medical training with a standardized training platform for both classroom and simulated battlefield conditions. The MSTC program supports training for medical and non-medical personnel including Active Duty, Reserve, and National Guard, with priority given to deploying units. The MSTC’s goal is to better prepare Soldiers for the application of medical interventions under combat conditions.

1.2 Background

The MSTCs are standardized Army training assets located at various military installations worldwide, delivering effective medical training with a standardized training platform. The MSTC provides medical training and education on new battlefield procedures and equipment, while affording military members the ability to provide comprehensive training in several formats such as the classroom setting, practical hands-on training, trauma lanes, and distance learning. Each MSTC configuration consists of a Medical Training Command and Control Center (MT-C2) which integrates and controls the Instructor Support System (ISS), and Virtual Patient System (VPS) that contains all the MSTC training devices and critical technologies.

Training devices include bleed/breathe patient simulators, dead-weighted simulators, airway management simulators, partial task trainers and moulage kits that replicate single patient polytrauma injuries. In addition to program of record (PoR) training aids, cadavers may also be utilized for training. Training Soldiers, leaders and units is the vital ingredient that ensures the readiness of the force to accomplish this mission. To be effective, training must provide Combat Medics with opportunities to practice their skills in a realistic operational environment.

Conditions are tough and realistic as well as physically and mentally challenging. The MSTC uses scenarios and situational training exercises to train and evaluate Soldiers, Combat Lifesavers and Combat Medics in medical, trauma and evacuation skills. The use of Tactical Combat Casualty Care (TCCC or TC3) in tactics, techniques and procedures is required to reinforce care under fire and tactical field care.

1.3 Scope

The primary requirement described in this PWS is for the contractor to provide continuous, uninterrupted I/O support for the MSTCs as well as support for other miscellaneous courses and training events located at Army MSTCs throughout the CONUS and OCONUS. The Government is purchasing a single-award Firm-Fixed-Price contract operational capability. To successfully deliver this capability, the Contractor must meet or exceed the Government’s defined minimum technical specifications for staffing presence, qualifications, and shift coverage. The requirements described in this PWS are primarily to facilitate Combat Medics enhancing their skills and honing their tactics, techniques and procedures, Military Occupation Specialties (MOS) proficiency and skills to complete their wartime mission.

MSTCs’ primary training focus is on Combat Medic (68W Military Occupational Specialty (MOS)) sustainment training and non-Combat Medic training, Tiers I and II. This training includes Medical Education and Demonstration of Individual Competence (MEDIC) (TC8-800 Tables) and Combat Life Saver (CLS) and all other applicable medical tiered medical training per DoDI 1322.24 or as designated by the Medical Center of Excellence (MEDCoE).

MSTC locations are funded for training of US Army personnel (e.g., Active Army, Army Reserve/National Guard (ARNG), United States Army Reserve (USAR), and Department of Army Civilians (DAC's).

2.0 Applicable Documents

The contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures specified in the MIOSS PWS. The contractor shall perform each requirement in accordance with (IAW) current versions of governing instructions as identified in applicable paragraphs of this PWS. Applicable documents are cited throughout this PWS. The following documents are provided only as reference unless otherwise specified. The Contractor can find the most current version of the documents at http://armypubs.army.mil/, http://www.dtic.mil/whs/directives/, and www.tradoc.army.mil/tpubs/pamndx.htm.

AR 25-2: Army Cybersecurity.

AR 380-10: Foreign Disclosure and Contacts with Foreign Representatives.

AR 385-10: The Army Safety and Occupational Health Program.

AR 530-1: Operations Security (OPSEC).

DODI 1322.24: Medical Readiness Training.

AR 600-20: Army Command Policy.

DODI 2000.16: DOD Antiterrorism (AT) Standards.

AR 525-13: Antiterrorism.

DODM 5200.01 Vol 1, DOD Information Security Program: Overview, Classification and Declassification.

DODI 5200.48: Controlled Unclassified Information (CUI).

DODI 8582.01: Security of Unclassified DOD Information on Non-DOD Information Systems.

32 CFR Part 117 National Industrial Security Program Operating Manual (NIPSOM).

TC 7-0.1: After Action Reviews

3.0 General Requirements

The contractor shall be capable of providing simultaneous services/support in all MSTCs. The medical related tasks identified in this PWS are broken down into the core service areas as defined below. To successfully deliver this capability, the contractor shall meet or exceed the Government’s defined minimum technical specifications for staffing presence, qualifications, and shift coverage.

3.0.1 Training/Education Services

The contractor shall provide instructor-led training services in the MSTCs to support the customer’s capability to meet existing and emerging medical training requirements.

http://armypubs.army.mil/ http://www.dtic.mil/whs/directives/ http://www.tradoc.army.mil/tpubs/pamndx.htm

3.0.2 Disciplines

The contractor shall provide instructors with the following but not limited to the following disciplines:

• All Roles of 68W Military Occupational Specialty (MOS) Medical Care

• Didactic Training (Classroom or Field)

• TC3 All Tiers (ASM, CLS, CM, CP)

• Other Sustainment Medical Training

3.0.3 Exercise Planning, Management and Operator Support

The contractor shall provide the following support:

• Instrumented Systems

• Scenario Development

• Support Military Exercises

• Operations Control and Oversight Support

• After Action Review (AAR)

• Training Related Administrative Functions

• Operations and Operator Level Maintenance (preventive maintenance checks and services (-10 level maintenance)) for medical TADSS

3.0.4 Mandatory Minimum Staffing Baseline (MMSB)

To meet the minimum threshold for operational capability, the contractor shall maintain the Mandatory Minimum Staffing Baseline of 110 Full-Time Equivalents (FTEs) as outlined below. The Government and the Contractor agree that falling below this baseline, outside of the permitted grace period for Short-Term Absences, prevents the contractor from performing the services in full compliance with the contract requirements, resulting in a diminished value of services rendered to the Government, thereby reducing the value of the contract under FAR 52.246-4 (Inspection of Services—Fixed-Price).

Location Labor Category

Min Req. Pers Shift Coverage

CP Atterbury, IN Paramedic 2 0800-1700(M-F)

CP Atterbury, IN EMT 2 0800-1700(M-F)

CP Ripley, MN Paramedic 2 0800-1700(M-F)

CP Ripley, MN EMT 2 0800-1700(M-F)

CP Humphreys, Korea

Paramedic 2 0800-1700(M-F)

CP Humphreys, Korea

EMT 3 0800-1700(M-F)

Cp Williams, UT Paramedic 2 0800-1700(M-F)

CP Williams, UT EMT 2 0800-1700(M-F)

FT Bliss, TX Paramedic 2 0800-1700(M-F)

FT Bliss, TX EMT 3 0800-1700(M-F)

FT Bragg, NC Paramedic 2 0800-1700(M-F)

FT Bragg, NC EMT 3 0800-1700(M-F)

FT Campbell, KY Paramedic 2 0800-1700(M-F)

FT Campbell, KY EMT 3 0800-1700(M-F)

FT Carson, CO Paramedic 2 0800-1700(M-F)

FT Carson, CO EMT 3 0800-1700(M-F)

FT Dix, NJ Paramedic 2 0800-1700(M-F)

FT Dix, NJ EMT 3 0800-1700(M-F)

FT Drum, NY Paramedic 2 0800-1700(M-F)

FT Drum, NY EMT 3 0800-1700(M-F)

FT Hood, TX (A) Paramedic 2 0800-1700(M-F)

FT Hood, TX (A) EMT 3 0800-1700(M-F)

FT Hood, TX (B) Paramedic 2 0800-1700(M-F)

FT Hood, TX (B) EMT 3 0800-1700(M-F)

FT Indiantown Gap, PA

Paramedic 2 0800-1700(M-F)

FT Indiantown, Gap, PA

EMT 3 0800-1700(M-F)

FT Lewis, WA Paramedic 2 0800-1700(M-F)

FT Lewis, WA EMT 3 0800-1700(M-F)

FT McCoy, WI Paramedic 2 0800-1700(M-F)

FT McCoy, WI EMT 3 0800-1700(M-F)

FT Riley, KS Paramedic 2 0800-1700(M-F)

FT Riley, KS EMT 2 0800-1700(M-F)

FT Stewart, GA Paramedic 2 0800-1700(M-F)

FT Stewart, GA EMT 2 0800-1700(M-F)

FT Wainwright, AK Paramedic 2 0800-1700(M-F)

FT Wainwright, AK EMT 3 0800-1700(M-F)

Papago, AZ Paramedic 2 0800-1700(M-F)

Papago, AZ EMT 2 0800-1700(M-F)

Schofield Barracks, HI

Paramedic 2 0800-1700(M-F)

Schofield Barracks, HI

EMT 3 0800-1700(M-F)

Vilseck, Germany Paramedic 2 0800-1700(M-F)

Vilseck, Germany EMT 3 0800-1700(M-F)

MEDCoE, JBSA Paramedic 2 0800-1700(M-F)

CP Dodge Paramedic 1 0800-1700(M-F)

CP Dodge EMT 2 0800-1700(M-F)

Ft. Benning Paramedic 1 0800-1700(M-F)

Ft. Benning EMT 2 0800-1700(M-F)

CP. Shelby Paramedic 1 0800-1700(M-F)

CP. Shelby EMT 2 0800-1700(M-F)

TOTAL 110 0800-1700(M-F)

Note: The Government reserves the right to change performance locations or adjust the Minimum required personnel over the life cycle of the contract. Any Government-directed changes to the MMSB or locations that impact the Contractor's cost of performance will be executed via a bilateral, equitable adjustment modification in accordance with the Changes clause. To ensure continuous cost reasonableness and establish a defined pricing methodology for scope changes, any equitable adjustment—whether an additive cost for increased scope or a deductive credit for reduced scope—shall be calculated strictly utilizing the fixed, fully burdened labor rates and ceiling prices established in the Contract Pricing Schedule

3.0.5 The Contractor shall notify the Contracting Officer (KO) and Contracting Officer's Representative (COR) in writing of any personnel departure that causes staffing levels to drop below the Mandatory Minimum Staffing Baseline.

3.0.6 In accordance with FAR 52.246-4, Inspection of Services—Fixed-Price, if the Contractor fails to fill the vacancy with a qualified replacement the Government shall reduce the fixed monthly invoice price to reflect the reduced value of the services. This reduction is not a penalty, but a commensurate reduction for services not received.

The Contractor must maintain the Mandatory Minimum Staffing Baseline (MMSB) at all times. In the event of a staffing shortfall (including Short-Term Absences or Permanent Vacancies), the Government will assess financial deductions in accordance with the terms, conditions, and grace periods explicitly defined in Section H.1.1 and H.1.4.

3.0.7 Validation of Replacements

The Government reserves the right to review the qualifications (e.g., resumes, certifications, and required credentials) of replacement personnel if concerns arise regarding their ability to meet PWS labor category requirements. Should the Government determine that a replacement does not meet the minimum qualifications specified in the PWS, the individual will not be accepted as meeting the baseline requirement. In such cases, the position will then be classified as “Vacant,” and applicable deductions will continue until a fully qualified candidate begins performance.

3.0.7 Deliveries

The Contractor shall submit a Monthly Staffing Report (MSR) detailing the status of all positions required to meet the Mandatory Minimum Staffing Baseline. The MSR must be attached to the monthly WAWF invoice.

A001 DI-MGMT-81928 Contractor’s Progress, Status and Management Report (CPSMR)

3.0.8 Continuity of Operations and Personnel Absences

3.0.8.1 Definitions: Vacancy vs. Short-Term Absence

To administer the Mandatory Minimum Staffing Baseline (MMSB) and the associated Section H Diminished Value Deductions, the following definitions apply:

• Permanent Vacancy: Occurs when an employee resigns, is terminated, is reassigned to another contract, or is otherwise permanently removed from their position on this contract.

Deductions for a Permanent Vacancy begin on Day 1.

• Short-Term Absence: Occurs when an employee is temporarily unavailable to perform their duties due to Paid Time Off (PTO), illness, jury duty, or military reserve obligations, but remains an active employee designated to this contract.

3.0.8.2 Continuity of Services During Short-Term Absences

The Contractor is required to maintain 100% of the MMSB at all times. The Government does not dictate the Contractor’s leave policies; however, standard employee absences shall not result in a degradation of mission support.

To maintain 100% capacity during a Short-Term Absence, the Contractor shall create their own plan or strategy in their own program management plan.

3.0.8.3 Failure to Cover Short-Term Absences

If an employee is on a Short-Term Absence and the Contractor fails to provide coverage, the position shall be considered an unfilled requirement. In such events, the Section H Diminished Value Deduction shall be applied for every business day the seat remains unstaffed beyond the two

(2) business day grace period.

3.1 Non-Personal Services

The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances will the Government assign tasks to or prepare work schedules for, individual contractor employees. The contractor shall manage its employees and guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, the contractor shall notify the Contracting Officer’s Representative (COR) immediately.

3.2 Business Relations

The contractor shall provide a Program Management Office (PMO) structure and organization to manage the requirements of this contract. The contractor shall facilitate routine face-to-face Program Management. The contractor shall manage, organize, coordinate, and control all program activities to meet requirements as described in this PWS. The contractor shall participate in such activities as analysis, Integrated Product Team (IPT) meetings, partnering, transition meetings, and support for training I/O support services. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors.

The contractor shall ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

No later than 3 months after contract award, the contractor shall establish an Associate Contractor Agreement (ACA) with the maintainer under the Warfighter Training Readiness Solutions (Warfighter TRS / W-TRS) contract. All simulators and equipment that are used for the training are being provided, serviced, and inventoried under a separate contract that has already been established. The contractor shall maintain an ACA with the W-TRS contractor to be in compliance and in order to use this equipment. The contractor shall include the procedures and what each contractor’s responsibilities are in providing and maintaining the simulators/equipment in the ACA. The contractor shall notify the W-TRS contractor of any equipment failure outside.

3.3 Contract Administration and Management

The following subsections specify requirements for financial, contract, management, and personnel administration.

3.3.1 Financial Management

The contractor shall plan, budget, schedule, and control the resources allocated to meet the requirements of the contract. The contractor shall document and track the status of all obligated funds associated with the contract to include payments, cancellations, and invoices against each Contract Line-Item Number (CLIN) and Subline Item Number (SLIN). The contractor shall correlate contractor’s Contract Work Breakdown Structure (CWBS) with each CLIN. The CWBS defines the lower-level components or services of what is to be procured and includes all the product and service elements (hardware, software, data, or services), which are defined by the contractor and the contractor’s responsibility. The contractor shall use the CWBS as the framework for contract planning, budgeting, and reporting of cost and schedule status. The contractor shall identify major elements of subcontracted work in the CWBS. The contractor may propose changes to the CWBS to enhance its effectiveness in satisfying program objectives.

Deliverables A001 DI-MGMT-81928 Contractor’s Progress, Status and Management Report (CPSMR)

3.3.2 Contract Administration

The contractor shall plan, implement, and maintain a management process to minimize cost. The contractor shall establish processes and assign appropriate resources to effectively administer the requirements of this PWS. The contractor shall respond to Government requests for contractual action within 10 business days. The contractor shall have a single primary Point of Contact (POC) between the Government and contractor personnel assigned to support contracts and a single POC between the Government and contractor personnel at each location (determined by the contractor's analysis of manpower requirements to support I/Os and training).

The contractor shall provide the overall management and administrative effort necessary to ensure that the requirements of this contract are accomplished.

Deliverables A001 DI-MGMT-81928 Contractor’s Progress, Status and Management Report (CPSMR)

3.3.3 Personnel Administration

The contractor shall provide the following management and support as required. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks. The contractor shall comply with all applicable local host-nation and international laws, rules, regulations, and policies.

3.3.4 OCONUS Requirements

The contractor shall be responsible for researching and considering all costs of doing business when pricing the services to be performed Outside Continental US (OCONUS). No pre- or post-award price adjustments for services being performed OCONUS will be considered. The contractor shall adhere to AR 380-10, Foreign Disclosure and Contacts with Foreign Representatives.

3.4 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The contractor may add subcontractors to their team after notification to the PCO and COR.

3.5 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience.

3.6 Location and Hours of Work

The contractor shall be responsible for providing training and training activities at the MSTC locations indicated in section 3.0.4 of the PWS, during normal business hours of not less than 8 hours per day Monday through Friday, excluding U.S. federal holidays. Maximum use of flextime can be used to meet training requirements when necessary to cover weekend operations. The contractor shall support a flexible work schedule that facilitates site/user training requirements during times of certification cycles, pre-deployment training, ARNG/USAR Inactive Duty Training (IDT, also known as Drill Weekends), or ARNG/USAR Annual Training periods. To accommodate changing training schedules, it may be necessary to reschedule training events or be impacted by federal or state labor laws or policies that cause any of the forty hours to be premium time, however the contractor will not be required to exceed a forty-hour work week.

A contractor representative shall attend training/coordination meetings or coordinates with the MSTC Course Coordinator for a minimum of two weeks prior to week of training execution and then daily, prior to the following days training. The contractor shall be provided a minimum of two weeks’ notice of schedule changes. The contractor shall always maintain sufficient workforce for the uninterrupted performance of all tasks defined within this PWS. The Government will provide 15-day advanced notice to contractor that surge support is required.

3.6.1 Government Installation Work Schedule

The Holidays applicable to this contract are: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.

If any of the above holidays fall on a Saturday, the preceding Friday will be considered a holiday.

When such holidays fall on a Sunday, the succeeding Monday will be considered a holiday. Except as otherwise specified, routine work shall not be scheduled on holidays or holidays observed in lieu thereof.

3.6.2 Surge Support Requirements

Surge support is defined as a temporary, Government-directed increase in staffing requirements operating above and beyond the Mandatory Minimum Staffing Baseline (MMSB).

a) Government Direction Only: Surge support will only be initiated at the explicit, written direction of the Contracting Officer (KO) [or Contracting Officer's Representative (COR), if delegated]. The Contractor shall not independently initiate, assume, or bill for surge support without prior written Government authorization.

b) Authorized Use Cases: Surge support is strictly reserved for periods of extraordinary, temporary operational demand. The Government will only direct surge support during events such as:

• Unit deployments or redeployments.

• Unexpected periods of high processing/operational throughput.

• Other unforeseen, mission-critical events requiring temporary capacity beyond the MMSB.

c) Prohibited Use (MMSB Shortfalls): Under no circumstances shall surge support mechanisms, funding, or personnel be utilized to backfill, mitigate, or cover the Contractor’s inability to recruit, retain, or maintain the MMSB. If the Contractor fails to meet the MMSB, the Government will apply the financial deductions outlined in Section H.1.1, and the Contractor may not use surge authorizations to remedy those specific vacancies.

3.7 Travel / Temporary Duty (TDY)

The Contractor shall provide travel support, when directed by the Government, for mission-related requirements that fall outside the scope of routine daily operations and/or management. The contractor shall obtain approval from the Government for the travel and associated costs. Travel requirements shall be pre-approved by the Government (subject to local policy procedures). The contractor shall bill travel costs in accordance with the regulatory implementation of Public Law 99- 234, FAR 31.205-46 Travel Costs, and the Joint Travel Regulations. The contractor shall collect, record, and submit all travel cost data and cumulative fiscal data.

3.8 Tools and Equipment

3.8.1 Common Tools and Equipment

Under a separate contract the Army Maintenance Contractor will provide all necessary common tools to perform all PWS maintenance requirements on TADSS.

3.8.2 OEM Proprietary Tools and Equipment

The OEM will provide medically unique tools and equipment as needed.

3.9 Access and Key Control

The contractor shall coordinate with the Government to obtain access and/or keys on an as-needed basis.

3.9.1 Base Access

The contractor shall submit to the requiring authority, a written list with the following: contract number, location of work site, start and stop dates, and names of contractor employees needing base access, in order to obtain Common Access Cards (CACs).

3.9.2 Base Pass at Contract Completion

Upon completion or termination of the contract or expiration of the identification passes, contractors shall ensure that all base identification passes issued to contractor employees are returned to the issuing office. If a contractor employee has been terminated, the pass will need to be retrieved and returned to Security Forces (SF)/ Military Police (MP) so that employee does not have base access.

If the pass is not retrieved, then SF/MP will need to be notified so base access is not allowed.

3.10 Safety and Risk Management

The contractor shall establish and maintain a Risk Management Process and Reporting System to identify hazards, assess their risk, track hazards, mitigate hazards, verify implementation of corrective action, and verify the elimination of hazards to an acceptable level.

3.11 Hazardous Materials (HAZMAT) Management

The contractor shall comply with military installation, local, state, and federal laws, regulations, policies/procedures for HAZMAT, and be guided by AIA/NAS 411 "Hazardous Materials Management Program. The contractor shall comply with all applicable federal, state, and local laws and regulations addressing handling, storage, clean-up of spills, and disposal procedures for regulated wastes and hazardous materials, and create and/or maintain relevant Safety Data Sheets (SDS) as guided by ANSI-Z400.1 at each site. Additionally, the contractor shall be responsible for ensuring contractor personnel are certified and trained IAW applicable Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), U.S. Military public health regulations, and state and local regulations, as appropriate. The contractor shall be responsible for any additional expenses incurred due to their management of regulated waste or hazardous materials including, but not limited to, noncompliance with or violation of federal, state, or local laws and regulations, maintaining inappropriate records, spills, failure to source separate wastes, or failure to provide chemical composition of wastes.

3.12 Security

3.12.1 Common Access Card (CAC)

The contractor shall provide information required for issuance of a Common Access Card (CAC) to the contract Trusted Agent, as appropriate, for all personnel requiring access to Government facilities in performance of this contract.

For contractors requiring Common Access Cards (CAC), the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 (T1) or an equivalent or higher investigation in accordance with Army Directive 2014-05, Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Un-cleared contractors. The contractor shall be responsible for submitting T1 requests. The contractor employee shall be issued a CAC to include but not limited to the following duties (1) To meet Isolated Personnel Report (ISOPREP)/ mandatory training requirements (2) Both physical access to a DoW facility and access, via logon, to DoW networks on-site or remotely; (3) Remote access, via logon, to a DoW network using DoW-approved remote access procedures; or (4) Physical access to multiple DoW facilities or multiple non-DoW federally controlled facilities on behalf of the DoW on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the Federal Bureau of Investigation (FBI) fingerprint check and a successfully scheduled T1 at the Office of Personnel Management (OPM).

3.12.2 Controlled Unclassified Information (CUI)

The contractor shall adhere to all applicable standards and procedures to secure Controlled Unclassified Information (CUI) as defined by DODI 5200.48, Controlled Unclassified Information (CUI) and IAW DODM 5200.01 Vol 1, DOD Information Security Program: Overview, Classification and Declassification.

3.12.3 Cybersecurity Standards

The contractor shall secure all CUI, unclassified DoW information, on non-DoW information systems in accordance with DODI 8582.01, Security of Unclassified DOD Information on Non-DOD Information Systems, and DFARS Clause 252.204-7012.

3.13 Security Related Training

3.13.1 Level 1 Antiterrorism Awareness Training

All contractor employees, to include subcontractor employees, requiring access to military installations, facilities, and controlled access areas shall complete Level 1 Antiterrorism Awareness training in accordance with DODI 2000.16 within 30 calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the PCO within 30 calendar days of completing training. Level I Antiterrorism Awareness training is available at the following website: https://jko.jten.mil.

3.13.2 Antiterrorism Awareness Training for US based Contractor Personnel Traveling Overseas All U.S. based contractor employees and associated subcontractor employees must take Government Provided Area of Responsibility specific AT Awareness Training as directed by AR 525-

13. Specific Area of Responsibility Training content is directed by the combatant commander with the unit AT office being the local point of contact.

file:///C:/Users/1229042340.CIV/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/IOS631GD/s

3.13.3 iWatch Training The contractor and all associated subcontractors shall brief all employees on the local iWatch program (training standards provided by the requiring activity AT Office). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR and/or PCO. This training shall be completed within 30 calendar days of contract award and within 30 days of new employees commencing performance with the results reported to the PCO/COR no later than 60 calendar days after contract award.

3.13.4 OPSEC Training

Per AR 530-1, Operations Security (OPSEC), contractor personnel must complete Level 1 OPSEC training within thirty (30) calendar days of reporting for duty. All contractor personnel must complete annual OPSEC awareness training. The contractor shall ensure all applicable personnel have completed OPSEC initial training and annual refresher training and shall certify that their work force has completed the training through the submission of completion certificates(s) upon request to the COR/ Contracting Officer within 30 days of arrival on the installation.

OPSEC training can be accomplished at the Defense Security Services website at:

https://securityawareness.usalearning.gov/opsec/index.htm.

3.13.5 Army Training Certification Tracking System (ATCTS)

All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DoW Army Cybersecurity, IAW AR 25-2, Army Cybersecurity, prior to access to the IS and then annually thereafter.

3.13.6 Sexual Harassment/Assault Response and Prevention Program (SHARP) All contractor employees conducting operations and training within a MSTC shall receive annual SHARP training. Copies of completed training shall be forwarded to the MSTC PoR Manager, Directorate of Simulation, Medical Center of Excellence (MEDCoE).

3.14 Government Furnished Materials

The Government will make available the office space, communications capability, and information standard equipment and supplies, e.g. Desks, computers, phone, at each training location.

3.15 Quality Assurance Surveillance Plans (QASPs)

The Government will monitor the contractor’s performance under this contract in accordance with the Governments QASP. The QASP will determine if the contractor’s performance meets the performance standards contained in the contract. The Government will utilize the QASP to verify the contractors adherence to their Quality Control Program (QCP) (See section 3.3.3 for additional information on the QCP). The QASPs establish procedures on how the surveillance process will be conducted and provides the detailed process for a continuous oversight process. The COR will monitor the contractor’s performance to ensure it meets the standards of the contract.

3.16 Accidents and Incidents

Reportable accidents and incidents are those involving training assets supported by the MIOSS contract, involving, or witnessed by contractor personnel, and other incidents as defined below.

https://securityawareness.usalearning.gov/opsec/index.htm

An accident is defined as an unplanned event that causes personal injury or illness, or property damage. Incident is defined as an occurrence or event involving or resulting from failure to comply with standards or regulations, and/or misbehavior or criminal behavior, which results in negative mission impact, personal injury, property damage, or criminal, legal, disciplinary, or adverse administrative action being taken by authorities.

3.16.1 Accident/Incident Reporting and Tracking.

The contractor shall comply with AR 385-10, The Army Safety and Occupational Health Program as well as all installation or local community safety rules and regulations, including those pertaining to assisting injured personnel, securing accident scenes as practicable, safeguarding evidence in their possession, and assisting the Government in investigations as required. The contractor shall provide a preliminary report and update it as necessary. The contractor shall provide a final report after closing out the accident or incident.

In addition to the reporting requirements below, the contractor shall report all accidents and incidents within 24 hours to the PCO, COR and the Director and Deputy Director of Field Operations via email within 72 hours.

The contractor shall promptly report pertinent facts regarding incidents involving USG property damage, personnel misconduct and/or injury to personnel and to cooperate in any resulting safety and/or security investigations. The contractor shall adhere to the following INCIDENT LEVELS (IL), based on severity, when determining specific incident reporting protocols. These reporting requirements should not be perceived to take precedence over an individual's personal assessment with regard to his or her own health and well-being. The contractor shall prepare an Accident/Incident Report IAW the CDRL (DI-SAFT-81563, Accident/Incident Report).

MINOR INCIDENTS: The contractor shall report pertinent facts regarding the incidents involving minor equipment/property damage, personnel misconduct and/or injury WITHIN 48 hours of the initial discovery. The contractor shall notify the appropriate USG POCs (i.e. COR) via telephonic or electronic (email) means. For this IL, minor property damage is defined as damage that does not pose any risk of non-performance of the requirement (s) for which it was intended and poses no risk of bodily injury to any person (s) operating in and around it. For this IL, minor injury is defined as superficial, including but not limited to minor cuts, bruises or muscle strains.

MODERATE INCIDENTS: The contractor shall report pertinent facts regarding incidents involving moderate equipment/property damage, personnel misconduct and/or injury within 24 hours of the initial discovery. The contractor shall notify the appropriate USG POCs (i.e. cognizant PCO, local authorities and COR), where applicable, telephonically). A voice mail message left telephonically isF not acceptable to meet this requirement. Within 48 hours of the initial verbal report, the contractor shall submit an Accident/Incident Report IAW the CDRL to the PCO and the (COR). For this IL, moderate equipment/property damage is defined as damage that causes a diminished training capability and poses some risk of non-performance of the requirement (s) for which it was intended and/or poses some risk of bodily injury to any person (s) operating in and around it. For this IL, moderate injury is defined as injuries that temporarily incapacitate an individual (to include but not limited to, twisted ankles and concussion) but which does not pose any significant hindrance to the Individuals' performance of the requirement(s).

MAJOR INCIDENTS: The contractor shall report pertinent facts regarding incidents involving major equipment/property damage, and/or major personnel misconduct, and/or major injury or fatality IMMEDIATELY upon initial discovery, in person or telephonically, to the appropriate USG POCs (i.e.

cognizant PCO, Program Director, local authorities). A voice mail message left telephonically is not acceptable to meet this requirement. The contractor shall also IMMEDIATELY secure the site to ensure the preservation of evidence and cooperate in any resulting safety and/or security investigations. Within 24 hours of the initial verbal report, the contractor shall submit an Accident/Incident Report IAW the CDRL to the PCO and COR. For this IL, major equipment/property damage is defined as damage that ceases, severely diminishes the training capability and/or poses a serious risk of bodily injury to any person(s) operating in and around it.

For this IL, major injury is defined as any injury/illness that completely incapacitates an individual, to include but not limited to bone breaks, loss of limb(s).

After an incident, the contractor shall take appropriate steps to correct the situation and inform the USG of the corrective action taken.

A002 DI-SAFT-81563 Accident/Incident Report

3.16.2 Criminal, Legal and Administrative Adverse Actions

IMMEDIATELY upon discovery, the contractor shall report any incident involving or witnessed by contractor personnel. Reportable incidents include, but are not limited to: criminal action by contractor personnel on a military installation or when in a Status Of Forces Agreement (SOFA) or when subject to Uniform Code of Military Justice (UCMJ); any incident which results in military, civilian, or host nation authorities recording the event in a crime blotter or arrest or indictment, or writing a memorandum, letter, or email which bans, reprimands, or admonishes contractor personnel or their behavior; bans from installation or post, bans from contact with military member, or revocation of access to facilities; violations of SOFA; and any other action which would reflect poorly on CPE ST3 and the Government. In instances involving criminal, legal or administrative adverse actions, the contractor shall provide a telephonic notification to the PCO, COR and the Director and Deputy Director of Field Operations ensuring a contact is made in real time, followed by written notification as soon as possible. A voicemail on a telephone is not sufficient to meet the notification requirements for criminal, legal or administrative adverse actions.

A002 DI-SAFT-81563 Accident/Incident Report

3.17 Performance Requirements

The contractor shall provide medical skills training in a realistic simulated, virtual, or constructive training environment.

3.17.1 Qualified Personnel/Subject Matter Experts (SMEs)

The contractor shall provide qualified personnel, SMEs, and advisors for medical skills training and instruction in a realistic environment, in both classroom and field locations. The contractor shall facilitate and support training exercises for varying sizes (small team to Brigade level), complexities, and conditions. The contractor shall maintain personnel qualifications, certifications, and experience in accordance with Section 3.19 (I/O Qualification Requirements) of this PWS. The contractor shall maintain quality of training and personnel qualifications throughout the performance of the contract.

Deliverable A002 DI-MGMT-81834A Contractor and Subcontractor Personnel Roster

3.17.2 Instructor/Operator Support

The contractor shall provide I/O support of mission support services that develop and use advanced learning technologies and methodologies to improve medical education and training for healthcare teams and patients for the purpose of improving healthcare options. The contractor shall deliver effective medical training with a standardized training platform. The contractor shall provide I/O support for medical training and education on new battlefield procedures as approved and released by the Government. The contractor shall use existing and new equipment.

The contractor shall enable comprehensive training in several formats such as the classroom setting, practical scenario based hands-on training and indoor and outdoor trauma lanes. The contractor shall provide I/O support to set-up, configure, monitor, operate and provide all functions encompassing planning through After-Action Review (AAR) reports.

3.17.3 Training Evaluation

The contractor shall evaluate and report the results of individual and/or collective training and instruction. The contractor shall provide instruction that allows for effective comprehension of course materials through demonstrated testing results with a pass rate determined by the medical proponent (by MEDCoE). The contractor shall complete and submit AARs that which identify trends, areas for improvement, and possible corrective actions plans in relation to instructor performance.

The contractor shall provide students with the Directorate of Simulation (DoS), MEDCoE approved MSTC course survey to assess instructor performance and course content (https://forms.osi.apps.mil/r/LYcQdmKDTY).

3.17.4 Program of Instruction (POI)

The contractor shall provide existing, modified and/or contractor-developed training tutorials, courseware curricula and Programs of Instruction (POI) for military and civil-related subjects. The contractor shall provide instructional services that follow the guidance and approval of the medical proponent’s POIs, curriculum and training support packages. The contractor shall provide training to include medical sustainment training of Combat Medics, supporting the CLS trained Soldiers preservation of perishable skills. The contractor shall ensure that all courseware is current and consistent IAW DoW doctrine and associated academic and qualification standards and be in compliance with 32 CFR Part 117, National Industrial Security Program Operating Manual

(NIPSOM).

3.17.5 Authority for Programs of Instruction

The contractor shall follow the guidance and approval of the medical proponent’s Programs of Instruction (POIs), curriculum, and training support packages. The contractor shall support training that includes medical sustainment training of Combat Medics, supporting the CLS trained Soldiers preservation of perishable skills.

3.17.6 Training and Instruction Courses (See Appendix B, C & D) The contractor shall:

• Conduct and instruct TC 8-800 sustainment training; Instruct CLS IAW Deployed Medicine guidelines to units that have minimal medical assets

• Conduct CLS recertification training/validation

• Conduct Hands-on skills performance in a training scenario IAW MEDCoE, Deployed Medicine, and Combat Medic Sustainment Division (CMSD) scenarios and testing requirements. See appendix C

• Perform sustainment training and Basic Life Support (BLS)

• Operate MSTC training devices in support of 68W led sustainment training, TC 8-800 validation and all TC3 Tiers

• Utilize cadavers in MEDCoE approved POI/ curriculums at/ adjacent to the MSTCs

• Conduct 68W NCO Train the Trainer training for the TC3X TADSS

• Perform MEDCoE approved medical Just-In-Time-Training (JITT) within MSTC capabilities, with approval obtained by the individual MSTC Course Coordinator

• Assist with maintaining records of training conducted at the MSTC IAW the MSTC PoR Manager and CMSD Standard Operating Procedures (SOP) and policies. See appendix C

• The contractor shall execute the POIs in accordance with applicable doctrine, lesson plans, and medical authority POIs.

3.17.7 TADSS Operator Maintenance

The contractor shall perform operator-level maintenance before, during, if necessary, and after training to ensure the systems are fully operational and ready to be used for training. The contractor shall conduct preventive maintenance to determine the systems status and shall correct operator level maintenance discrepancies IAW operator manuals.

3.17.8 Training Exercises

The contractor shall employ problem resolution during exercise execution within the required timeframe of the exercise. Exercise support personnel shall be responsive to any in-scope updates, changes, or multi- tasking during the training event. The contractor shall ensure ancillary and/or support exercise equipment is delivered and made available for use in accordance with exercise commander's intent.

This is to include cadavers if provided. The contractor shall ensure support personnel are present and performed according to individual exercise requirements.

3.17.9 After Action Reviews

The contractor shall conduct After Action Reviews (AARs) following training events IAW TC 7-0.1 to capture critical student and staff data, identifying specific areas for sustainment and improvement.

I/Os shall facilitate AARs upon completion of training iterations per TC 7-0.1, After Action Reviews standards to synthesize participant feedback into actionable sustainment and improvement data.

3.18 Program Management

3.18.1 Phase-In Plan

The contractor shall develop a phase-in plan for transitioning responsibilities from the incumbent contractor. The contractor shall include the Management Structure; Hiring, Manning, Staffing and Training of Personnel, to include applicable hiring regulations and laws, as applicable for OCONUS locations; Facilities and Equipment; Supply Management and Inventory; ACAs, Subcontractor Relationships; Management Information System; Compliance with Local Installation Policies and Procedures; and Quality Assurance in their phase-in plan. The phase-in plan shall depict the contractor’s phase-in tasks and follow-on full contract performance tasks for the first Year.

3.18.2…