STATEMENT OF WORK FOR

CONVENTIONAL INTRUSION DETECTION SYSTEMS (IDS),

ELECTRONIC ENTRY CONTROL SYSTEMS (EECS),

CLOSED CIRCUIT TELEVISION (CCTV) AND

FIRE DETECTION SYSTEMS

AT PINE BLUFF ARSENAL

15 July 2026

1.1 SCOPE OF WORK. The contractor shall provide a minimum of one full-time DAQ Starwatch Integrated Commercial Intrusion Detection System (ICIDS) certified employee to administer, provide preventive maintenance, and repair existing intrusion detection systems (IDS) and electronic entry control systems (EECS) under the control of Pine Bluff Arsenal (PBA). As available (defined as available time over and above that required for IDS and EECS preventive maintenance within a 40-hour work week), the contractor will assist with closed circuit television (CCTV) and fire detection systems (FDS) maintenance. IDS consists of DAQ Electronics, also known as ICIDS-V, its maps, components, sensors, connections, systems wiring, control units, and dedicated conduit. EECS consists of all access control hardware, software, connections, and system wiring.

CCTV includes all cameras, CCTV specific wiring, connections, and hardware that is integrated into the ICIDS- V. FDS consists of all sensors, system components, wiring, hardware and software. Newly installed IDS/EECS/CCTV/FDS after award of this contract are covered for preventive maintenance only during the warranty period. The Contractor shall perform periodic preventive maintenance IAW Original Equipment Manufacturer (OEM) standards and maintain the IDS/EECS in an operational state. Contractor shall provide required material to perform needed adjustments, and/or replacement of components, scheduled preventive maintenance, and/or for testing. Contractor will perform repairs during work hours by making adjustments, replacing components, or other actions necessary to return the system to full operation. Additionally, the Contractor shall provide continuous database maintenance for all functions and capabilities in accordance with the DAQ operational manuals. This includes performing data backups, account scheduling, command file development and maintenance, and access level configuration.

The contractor will remove the existing duress equipment at building 12-420 and install a new DAQ IDS system, which will include one RADC-5 panel, one wireless receiver, and three wireless duress buttons. The contractor will supply all necessary cabling and programming of the panel and server for the installation.

1.2. HOURS OF OPERATION. Maintenance work shall be performed during regular working hours (0730- 1630) Monday through Friday, excluding Federal holidays. Service calls may occur after duty hours or on holidays or weekend.

1.3. BACKGROUND INFORMATION. Work to be performed is located at Pine Bluff Arsenal, Arkansas.

Pine Bluff Arsenal is a United States Army military reservation located in Jefferson County, approximately 40 miles south of Little Rock, Arkansas.

1.4. AREA OF RESPONSIBILITY. Separate systems to be serviced or repaired with various components are located in various buildings on Pine Bluff Arsenal. The following buildings/igloos are a total of approximately 300 alarm sensors consisting of Passive Infrared Motion Sensors (PIMS), Balanced Magnetic Switches (BMS), Duress Switches, Uninterruptible Power Supply (UPS), Remote Area Data Collectors (RADC), RIOX, Modules, IAC-III Local Controllers, Poller Mux Bins with Audio/Digital Poller Mux Cards, Access/Security Keypads, Bridges and card readers.

Building 10-020 Igloo 62-290 Building 10-040 Building 64-060 Building 11-060 Igloo 64-350 Building 11-060 Igloo 84-110 Building 12-631 Igloo 84-120 Building 13-100 Igloo 84-210

Building 13-040 Igloo 84-220 Building 16-050 Igloo 84-230 Building 17-110 Igloo 84-310

Building 17-120 Igloo 84-320 Building 17-130 Igloo 84-410 Building 23-371 Igloo 84-420 Building 24-020 Igloo 84-430 Building 34-121 Igloo 84-440 Building 34-161 Igloo 84-450 Building 34-910 Building 93-500 Building 42-210 Building 96-621 Building 44-101 Building 12-420 Building 60-01 Building 60-020 Building 60-021

1.5. CONTRACTOR PERSONNEL. The contractor shall provide a workforce possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. The contractor shall meet all requirements and changes as may be required to assure prompt response to the requirements of the contract. All personnel utilized in the performance of the contract shall be employees of the contractor and shall not be construed to be employees of the Government; and all employees shall be legal residents of the United States. Employees, while on Pine Bluff Arsenal, shall not in any way reflect discredit upon Pine Bluff Arsenal or the Department of the Army.

1.6. CONFLICT OF INTEREST. The contractor shall not employ any employee of the United States Government, either military or civilian, if such employment would create a conflict of interest, nor employ any of their relatives or individuals with whom the Government employee has a covered relationship, if so, such employment would result in a violation of the Joint Ethics Regulation (JER).

1.7. CONDUCT OF PERSONNEL. The Pine Bluff Arsenal installation commander has the authority to bar individuals from the installation for misconduct. The Contracting Officer may bar an employee from the work site in the interest of security, safety, or other legitimate Government concerns. The barring of an employee from the job site or from the installation shall not relieve the contractor of the requirement to provide sufficient personnel to perform the services as required by this contract.

1.8. SECURITY REOUIREMENTS. Contractor personnel or any representative of the contractor entering Pine Bluff Arsenal, Arkansas, shall abide by all security regulations and shall be subject to security checks in accordance with Pine Bluff Arsenal's regulations.

1.9. SEARCH AND SEIZURE. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Pine Bluff Arsenal, Arkansas, while on Pine Bluff Arsenal, Arkansas, and upon leaving the confines of Pine Bluff Arsenal, Arkansas.

1.10. CONTRACTOR REPRESENTATIVE. The contractor shall provide an offsite project manager who shall be available on-call during normal duty hours, 0730 to 1630, to conduct overall management coordination and furnish liaison with the Government. The contractor's project manager shall be the point of contact with the Government and shall have the authority to act or make decisions for the contractor on all matters pertaining to this contract.

1.10.1. The contractor shall designate an alternate project manager who shall be authorized to act on behalf of the contractor in the absence of the contractor's project manager or when the contractor's project manager is not available.

1.10.2. The contractor shall provide the name, address, telephone number and facsimile number for the contractor's project manager and alternate to Contracting Officer or designated Contracting Officer's Representative (COR)/PBA's Systems Administrator within 10 calendar days following contract award.

The contractor shall verbally notify Contract Officer or designated COR/PBA's Systems Administrator of changes as they occur and provide written changes not later than 48 hours after the effective date of the change.

1.11. IDENTIFICATION BADGES. Contractor personnel on duty shall wear government provided identification badges. Identification badges shall be worn in front, above the waist.

1.12. PERSONAL APPEARANCE. Contractor personnel working under this contract shall practice high standards of personal hygiene and maintain a clean, neat appearance while on duty.

1.13. MINIMUM PERSONNEL QUALIFICATIONS. All personnel shall be qualified, trained and have a minimum of 3 years’ experience servicing IDS/EECS/CCTV/FDS type systems. Personnel must be DAQ Starwatch ICIDS certified to work on ICIDS-V system. Due to the multiple different critical nature of fire detection and alarm systems on PBA, contractor personnel are not required to have a specific fire certification IAW NFPA 72 section 10.4.3.1, 10.4.3.2, A10.3.3 to A10.4.3.1(3) and be able to produce documentation of the certification upon request, but must have experience at maintaining fire detection equipment. A NICET IV Fire Alarm engineer is required to be on staff and dedicated to supporting the onsite personnel and PBA's Fire & Emergency Services Department to provide high level technical support.

1.13.1. The contractor personnel performing maintenance and repair service on the systems shall be DAQ ICIDS certified and trained integrator for Starwatch systems version 5.5.593 and shall have a minimum of three (3) years’ experience in maintenance and repair on systems equal in size, type and complexity of the systems indicated. As the contractor performing maintenance and repair services for PBA on Fire and CCTV systems the base will work with the contractor to ensure opportunities for new system certifications.

1.13.2. Those personnel identified as possessing the required minimum qualifications shall be the personnel who actually provide the work or services specified in this contract. When new equipment is installed, prior to the maintenance contractor assuming responsibility for preventive maintenance the Government will provide the contractor personnel certification training. This will be done by providing the opportunity to attend the certification classes provided by the installing contractor that are required by contract specifications. As the contractor selected for the base maintenance and repairs of these systems, it is imperative that all staff working on the installed systems have the knowledge, skills, training and certifications necessary to maintain the systems to OEM specifications. The selected maintenance contractor will be allowed 1 seat in all provided OEM factory certification classes for new systems installed at PBA for fire, EECS and CCTV.

1.13.3. Ten (10) calendar days prior to start of contractor performance, the contractor shall submit to the Contracting Officer, in writing, the names, phone numbers, and work assignments of the contractor's management and supervisory personnel scheduled to perform work under this contract.

1.13.4. Changes to the contractor work list shall be submitted not later than seven (7) calendar days prior to implementation of the change. In emergency situations and cases of adverse actions where seven (7) calendar days’ notice is not possible, the contractor shall submit the change in writing to the Contracting Officer or designated COR/PBA's Systems Administrator not later than 48 hours after the change is implemented.

1.13.5. Contractor personnel shall be required to obtain a satisfactory local law enforcement background check conducted by the Pine Bluff Arsenal Security Office and obtain a Pine Bluff Arsenal access badge. Personnel must have this badge on them at all times while on Pine Bluff Arsenal.

1.13.6. Personnel and Security Requirements: Civilian contract personnel must possess a minimum-security clearance of confidential, granted in accordance with AR 380-67, paragraph 3-400. If contractor personnel do not have a confidential clearance at the start of the contract, then all required paper work must have been submitted to obtain one, prior to start of contract. If any employee is subsequently unable to receive a confidential clearance, the contractor shall replace that employee. The contractor shall observe and practice all security and building regulations that may be in effect at the time of award.

1.14. VEHICLES AND EOUIPMENT OPERATION:

1.14.1. LICENSING. Vehicles shall be properly licensed and registered with the State of Arkansas.

1.14.2. VEHICLE IDENTIFICATION. The contractor shall display company name and telephone number on both sides of his/her vehicles and equipment. Magnetic signs are acceptable. Signs shall be easily readable from twenty (20) feet by persons with 20/20 vision.

1.14.3. REMOVAL OF VEHICLES. Unacceptable vehicles and equipment shall be removed by the contractor within one calendar day after becoming aware that such vehicle or equipment is unacceptable.

1.14.4. USE OF GOVERNMENT PROPERTY. The contractor shall not use Government property or Government equipment to perform maintenance or repair on contractor-owned vehicles or equipment.

1.15. KEY CONTROL. The contractor shall be responsible for keys provided to the contractor by the Government. Keys shall not be lost, misplaced, damaged, or duplicated by contractor personnel, nor used by unauthorized contractor personnel. The contractor shall develop and implement procedures to ensure that keys issued to the contractor by the Government are safeguarded.

1.15.1. The contractor shall report any occurrence of duplicated, misplaced, damaged, missing or lost keys to the Contracting Officer or COR/PBA's Systems Administrator within 4 hours after discovery of occurrence and submit a written report to the Contracting Officer or COR/PBA's Systems Administrator by close of business the next working day. The written report shall provide complete details relating to duplication, misplaced key, loss, etc.

1.15.2. In the event a key is duplicated, misplaced, lost or missing, all locks and keys for that system shall be replaced, in kind, by the contractor at the contractor's expense using specified locks and keys from a manufacturer selected by the Contracting Officer or COR/PBA's Systems Administrator. The contractor shall reimburse the Government for any Government property lost or stolen as a result of unauthorized key duplication, misplaced key, missing key, or loss of key by the contractor or contractor personnel.

1.16. INTERFACE WITH GOVERNMENT OPERATION. Performance of work by contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.17. FRAUD, WASTE, AND ABUSE. The contractor shall be responsible for maintaining proper conduct and good discipline within contractor occupied work areas.

1.18. CONSERVATION OF UTILITIES. Contractor personnel shall practice utilities conservation and shall operate under conditions, which preclude waste of Government furnished utilities.

1.19. FIRE PROTECTION. The contractor shall meet with PBA's Fire & Emergency Services Department and comply with fire protection and fire prevention regulations.

1.20. ACCIDENT REPORTING. The contractor shall maintain an accurate record of accidents resulting in traumatic injury or death and accidents resulting in damage to Government property, supplies, or equipment.

The contractor shall report all accidents to the Contracting Officer and CO.

1.21. SAFETY. The contractor shall safeguard and maintain all Government property, as well as-provide for the safety and well being of personnel employed in the performance of this contract. The contractor shall comply with the provisions of EM 385-1-1 (Current), prepared by the Department of the Army, Corps of

Engineers and published by the U.S. Government Printing Office; the Occupational Safety and Health Act (OSHA); and any other applicable safety laws and regulations. Contractor personnel shall wear safety items required by OSHA during the performance of tasks requiring protective equipment or clothing. The contractor shall develop and implement a safety program for employees performing work under this contract. The contractor shall submit the safety plan to Contracting Officer or COR/PBA's Systems Administrator at least ten

(10) calendar days prior to start of contract performance. Revisions shall be submitted at least seven (7) working days prior to effective date of change.

1.22. FILES. The contractor shall maintain complete and accurate files of documentation, records, and reports required under the terms of this contract. The contractor shall not allow access to the files by any Government agency, non-Government agency, or individual unless specifically authorized by the Contracting Officer or COR/PBA's Systems Administrator. Files shall be made available to the Contracting Officer or COR/PBA's Systems Administrator or designated representative upon request. All files will become the property of the Government and shall be turned over to the Contracting Officer or COR/PBA's Systems Administrator at the expiration or termination of this contract and before receipt of final payment.

1.23. DISCLOSURE OF INFORMATION. Performance under this contract may require the contractor to access data and information proprietary to a Government agency, another Government contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The contractor, including its employees, agents, or subcontractors, shall not disclose such information unless authorized in advance, in writing, by the Contracting Officer or COR/PBA's Systems Administrator.

1.24. WORK COORDINATION AND OPERATING HOURS:

1.24.1. The Contracting Officer or COR/PBA's Systems Administrator or his/her authorized representative will initiate service calls when the IDS/EECS/CCTV/FDS are not functioning properly. A DAQ certified service technician shall be available to provide service to the complete IDS/EECS/CCTV/FDS at all times during the normal workweek. For high priority service calls during normal working hours, the COR/PBA's System Administrator may direct the service technician to arrive at the site of a malfunction within 60 minutes from time of notification. The Contracting Officer or COR/PBA's Systems Administrator shall be furnished with a telephone number where the service supervisor can be reached at all other times. Service personnel, other than normal work hours, shall respond either telephonically or on site within 2 hours after receiving a service request for IDS/EECS/CCTV service. The IDS shall be restored to proper operating condition within 24 hours and EECS/CCTV within 48 hours after service personnel arrive on site, if parts/equipment are readily available.

1.25. INVOICING. The contractor may submit monthly invoices for payment. Also, the contractor may submit a separate monthly invoice for spare parts. All monthly invoices shall be sent through Wide Area Work Flow (WAWF). After COR approval, invoices shall be submitted per contract procedures.

1.25.1. CONTINGENCIES. Contingency situations that can arise for which the contractor will be expected to provide service are: disasters, civil disturbances, mobilization, alerts and special exercises.

1.26. DEFINITIONS AND ACRONYMS

1.26.1. STANDARD DEFINITIONS.

ACCESSIBLE: Capable of being reached or inspected without the requirement to remove permanent or fixed construction. Facility can be readily restored to its previous state at the conclusion of activity. As an example, ductwork or piping above a plaster ceiling is not accessible if no provisions such as access or inspection openings were provided. Ductwork or piping above a lay-in acoustical ceiling is accessible as the ceiling can readily be restored to its original condition at the conclusion of the work.

ADJUST: Performing the necessary alterations to return the performance of the part to within the stated acceptable range.

AS INDICATED: Shall be defined to mean "as shown on the drawings and described in the specifications."

CHECK: To observe a system or its components for satisfactory operating performance, condition, and accuracy as compared to its designed operating parameters and to replace/repair all deficiencies discovered.

CLEAN: Free from dirt, foreign material, debris, contamination, or impurities; unsoiled, unstained, recently laundered.

CONTRACT ADMINISTRATOR: The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all contractual matters.

CONTRACT DISCREPANCY: A failure of the contractor to perform in accordance with contract requirements and specifications. A contract discrepancy may result from a failure of the contractor to provide, or provide on time, the ·required contract products or services; or it may result because delivered products or services do not meet specific contract standards.

CONTRACT DISCREPANCY REPORT (CDR): A report used to document unsatisfactory contractor performance. The CDR requires the contractor to explain, in writing, why performance is unsatisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

CONTRACTING OFFICER'S REPRESENTATIVE (COR): An individual designated in writing by the Contracting Officer to act as an authorized representative of the Contracting Officer to perform specific contract administrative functions within the scope and limitations as defined by the Contracting Officer.

The COR has no authority to change contract requirements.

CONTRACTOR: The contractor, its employees, its subsidiaries and affiliates, joint ventures involving the contractor, or any entity which the contractor may have merged with or any individual or entity that assisted or advised the contractor in the preparation of a proposal or bid under this solicitation.

DEFECT: Any nonconformance of a unit of service with specified requirements.

DEFICIENCY LIST: List or report of deficiencies noted on an inspection.

EQUIPMENT: Machines, apparatus, tools, or devices used in the performance of any action, including, but not limited to, heavy equipment (trucks, bulldozers, etc.), shop equipment (hammers, drill, etc.), food service equipment (ranges, mixers, steam tables, etc.), office equipment (typewriters, computers, etc.), and Building equipment (fans, pumps, boilers, etc.). As it relates to the system equipment, equipment is a major component that is an accountable item.

FACILITY: Includes everything Government owned within Government boundaries.

GOVERNMENT: All persons employed by the United States Government and involved in ensuring the contractor's fulfillment of the terms of the contract; the Contracting Officer or his designated representative.

INSPECT: To conduct a close, thorough, and critical appraisal of the systems, equipment, components, and services covered by this contract and to provide detailed written reports on the conditions observed.

KEY CONTROL: The establishment, implementation and maintenance of systems and records to identify holders of all keys; verify authorization of key cutting orders; cross-reference keys, room numbers, lock/key brand/type; document lost keys; and restrict access to keys and key records.

LEAD TIME: The total time from the receipt of a work requirement by the contractor until the work must be completed.

MAINTAIN: To furnish necessary resources including repairs to keep systems and components operating in a safe, effective and reliable manner, to extend its useful life, and to minimize unscheduled downtime.

NORMAL DUTY DAY: Monday through Friday except Federal Holidays.

NORMAL DUTY HOURS: All time between 0730 and 1630 hours on normal duty days.

NUISANCE CALLS: Service orders that require no work to be done.

OCCUPANTS: Person(s) having a legitimate reason to be in a building.

OCCUPIED: A facility is occupied if it contains personnel, equipment, or any other Government owned/supported property.

OPERATE: To furnish all labor to systematically ensure that systems and equipment are properly performing their intended and designed functions and are functioning safely, effectively, and efficiently or reliable, trouble-free service.

OPERATION: To adjust, control or guide a specific thing so as to produce a specific performance or result in accordance with a specific operating procedure.

OPERATIONAL MAINTENANCE: Routine, recurring maintenance required whenever systems or components are operating to ensure that such operation is safe, efficient, and effective and that the operation will not result in damage or accelerated deterioration of the system or component.

OSHA: The Federal Occupational Safety and Health Act or Administration.

PART: A system component that is not considered an accountable item.

PERFORMANCE INDICATOR: A characteristic of an output of a work process that can be measured.

PERFORMANCE REOUIREMENTS SUMMARY (PRS): Identifies the key service outputs of the contract that will be evaluated by the Government to ensure contract performance standards are met by the contractor.

PINE BLUFF ARSENAL. ARKANSAS: Includes entire facility known and identified as Pine Bluff Arsenal to include conventional, chemical and manufacturing areas.

PREVENTIVE MAINTENANCE (PM): A systematic and cyclic check, inspection, and correction of minor deficiencies as well as the recording and reporting of deficiencies beyond the scope of PM.

PROVIDE: Furnish, install, test, inspect and make ready for use.

REPAIR (GENERAL): The restoration of a failed or failing system to return to full operation. Repair is performed by replacing system components to the board level, making adjustments, or other actions necessary to correct deficiency.

REPLACEMENT: A new or refurbished component used to replace a failed component.

RESPONSE TIME (RESPOND): The total time from the receipt of a work requirement by the contractor until the contractor telephonically or physically reports to the site and begins to perform the work requirement. The response times indicated herein are a standard for performance on which the Government will evaluate the contractor.

SCHEDULED MAINTENANCE (SM): Maintenance activities performed on a recurring basis in accordance with predetermined frequencies.

SCHEDULED MAINTENANCE SCHEDULE (SMS): The contractor generated document, which details the scheduled maintenance tasks to be accomplished under this contract and specific days on which those tasks will be performed.

SYSTEM: A group of interacting or interdependent components and equipment operating together to perform a common function. As an example, a piping system would include all piping, hangers, valves, pumps, controlling components, and fittings necessary to ensure proper operation in the achievement of its overall function.

WEATHER-TIGHT: A condition, which provides protection and prevents wind, rain, and snow from entering any structure.

1.26.2. ACRONYMS AND ABBREVIATIONS

AR Army Regulation CAD Computer-Aided Design CCTV Closed Circuit Television CFR Code of Federal Regulations COB Close of Business CO Contracting Officer COR Contracting Officer’s Representative CPU Central Processing Unit DA Department of the Army DOC Directorate of Contracting DoD Department of Defense DP Distribution Processor DSN Defense Services Network EECS Electronic Entry Control System EM Engineers’ Manual ENGR Engineer EPA Environmental Protection Agency (US) FAR Federal Acquisition Regulation FAR False Alarm Rate GFP Government Furnished Property HM Hazardous Material HW Hazardous Waste IAW In Accordance With IDS Intrusion Detection System JER Joint Ethics Regulations MIL-STD Military Standard NA Not Applicable NAR Nuisance Alarm Rate NEPA National Environmental Protection Act NFPA National Fire Protection Association NLT No Later Than

NRC Nuclear Regulatory Commission OEM Original Equipment Manufacturer OSHA Occupational Safety and Health Act PBA Pine Bluff Arsenal PAM Pamphlet PM Project Manager POC Point of Contact POV Privately Owned Vehicle PRS Performance Requirements Summary PWS Performance Work Statement RCRA Resource Conversation and Recovery Act SOP Standing Operating Procedure TB Technical Bulletin TE Technical Exhibit TM Technical Manual TSCA Toxic Substance Control Act UL Underwriters Laboratory UPS Uninterruptable Power Supply US United States USC United States Code

1.27. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES.

1.27.1. GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES. The Government will provide the property and services listed in paragraph 3.5.

1.27.2. KEYS. The Government will provide the contractor with a marked set of keys to facilities and equipment being used by the contractor in the performance of this contract. The Government will provide duplication of keys when requested by the contractor and approved by the Contracting Officer or COR/PBA's Systems Administrator.

1.27.3 PUBLICATIONS. All Army Regulations per this contract can be found on the Internet at www.usapa.army.mil

1.27.4. STORAGE SPACE. The Contractor will provide storage space for contractor equipment including utilities.

1.27.5 READY SPARES. Ready spares are new or remanufactured parts and are invoiced per Section 1.25.

1.28. CONTRACTOR FURNISHED ITEMS

1.28.1. CONTRACTOR FURNISHED ITEMS. The contractor shall furnish all property and services not specifically identified as Government furnished, but which are necessary to perform the requirements of this contract. Contractor furnished property and services shall be compatible with existing Government systems.

1.28.2. PARTS. The contractor shall provide all parts required to perform this contract. The parts will be purchased off of GSA price list, if available

SECTION II.

SPECIFIC TASKS

2.1. SCOPE OF WORK. See paragraph 1.

2.2. TASKS. Contractor shall be available on a 40-hour normal workweek basis to repair and maintain any and all IDS/EECS/CCTV/FDS systems covered under this contract, regardless of the cause of the malfunction. On his/her own initiative, the Contractor shall be required to coordinate and work with other Pine Bluff Arsenal agencies and contractors to diagnosis problems and resolve them.

2.3. Contractor shall conduct required tests, adjustments and/or replacements of components including sensors within the IDS and EECS. Also includes continuous database maintenance for all functions and capabilities IAW with the operational manuals and other required manuals. A record of all sensor tests will be maintained for 12 months. The record will reflect the date of the test, the name of person conducting the test, results of the test, and any required corrective action resulting from the test.

2.4. Contractor shall perform database maintenance and updates including data backups, account scheduling, command file development and maintenance, and access level configuration.

2.5. Performance of scheduled adjustments and repairs shall include verifying proper operation of the IDS/EECS/CCTV/FDS systems. The contractor shall enter all updates or new IDS/EECS/CCTV database entry requirements into the server database as received. The contractor shall provide system administrative assistance to monitor personnel and solve user problems and procedural problems arising within the IDS/EECS/CCTV systems, in order to maintain the orderly flow of data throughout the systems. Maximum nuisance and false alarm rates (NAR/FAR) will be approved by the Contracting Officer or COR/PBA Systems Administrator.

2.6 The Contractor shall keep records and logs of each task. The log shall contain all initial settings in the format used by the ICIDS OEM manuals. Complete logs shall be kept and be available for inspection on site, demonstrating that planned and systematic adjustments and repairs have been accomplished for IDS/EECS/CCTV systems. Contractor is responsible for updating and maintaining the Zone worksheets for each account. Copies shall be maintained on file.

2.7. The contractor shall separately record each service call request, as received. This shall include the serial number (if available) identifying the component involved, its location, date and time the call was received, nature of trouble, name(s) of service personnel assigned to the task, instructions describing what was done, the amount and nature of the materials used, the time and date work started, and the time and date of completion.

The contractor shall deliver a record of the work performed upon request to the Contracting Officer or COR/PBA Systems Administrator.

2.8. In support of the 24-hour time-to-repair requirement for IDS and 48 hour for EECS/CCTV, Contractor shall keep and maintain a supply of ready spare parts available at all times. Repair problems of this nature shall be reported to the Contracting Officer or COR/PBA's Systems Administrator for resolution. Parts shall be stored in a secure storage facility protected at all times in accordance with DA Pam 190-51, Appendix B-2, Risk Level 1. The storage area shall be large enough for storage shelves, workbenches for testing operations, office equipment, and test equipment.

2.9. The ICIDS-V systems integrates primary functional parts/equipment manufactured by DAQ with sensors and other standard peripheral parts/equipment available from a variety of sources and supplied by respective manufacturers or suppliers. The contractor shall request replenishment of all parts/equipment into Ready Spares storage as approved by the Contracting Officer or COR/PBA's Systems Administrator. The Contractor is required to purchase any new or replacement parts. For single parts over $500 or cumulative parts adding up to $500 purchased for maintenance, the contractor shall provide an estimate to the Contracting Officer or COR/PBA's Systems Administrator for approval. If a standard part is not available as a replenishment item, a commercial component, having equal quality, having compatibility/net worthy with the zone control unit and other primary functional parts and at least equivalent protective capabilities as the standard item shall be integrated into the systems. The Contractor shall provide integration of new state-of-the-art sensors, new control unit part, including power supplies and batteries, and new zone monitoring devices as the old JSIIDS components fail with new government approved components.

2.10. The ICIDS System runs on DAQ Starwatch software applications that are proprietary to DAQ Electronics. The contractor shall maintain the software and integrate upgrades to the software as required to support installation of replenishment parts/equipment into the systems. Parts/equipment must be compatible with the existing RADC’s and other primary functional parts/equipment. Remote Area Data Collectors (RADCs) with RIOX Modules, Access/Secure Keypads Membrane, Power Line Filters and two-battery backup is the standard RADC used at Pine Bluff Arsenal.

2.11. Systems Maintenance. Accomplishment of the work shall include maintaining or having access to sufficient supplies and parts/equipment to complete the work within the specified time. In addition, the contractor shall:

2.11.1. Provide systems maintenance as specified.

2.11.2. Provide all required documentation.

2.11.3. Report work accomplished and components replaced.

2.11.4. Report any conditions considered as CHANGED from the state of the equipment at the start of the contract period.

2.11.5. Notify the using agency as to when the work will start.

2.11.6. Clean up the areas worked in at the end of each workday.

2.11.7. Accomplish the work in the specified time.

2.11.8. Perform other work necessary to accomplish the above items.

2.12. TWENTY-FOUR HOUR REPAIR CALL: The contractor shall provide a local or toll-free telephone number and a person to act as a point of contact to receive calls for repairs on a 24- hour-a day basis. A message machine (e.g., recorded calls) will not be accepted in lieu of this requirement. The local or toll-free telephone number and the name of the point of contact shall be provided to the Contracting Officer or COR/PBA's Systems Administrator prior to the start of the contract. Any changes regarding the telephone number or the point of contact shall be immediately provided to the Contracting Officer or COR/PBA's Systems Administrator.

2.13. WORK HOURS:

2.13.1. Preventive Maintenance (PM) shall be accomplished between the hours of 0730 and 1630 hours, exclusive of Saturdays, Sundays, and Federal holidays.

2.13.2. Maintenance and Repair Service Calls: Service calls outside normal hours shall be included in the contract base cost. Past history of maintenance service calls outside normal hours has been less than 10 hours in a two year period. The parts will be purchased off of GSA price list, if possible.

2.14. REPAIR SERVICE CALL: The Government will provide a list of persons authorized to place calls in accordance with the terms and conditions of the contract. The contractor shall not accept calls from persons other than those persons whose names are provided to the contractor in accordance with this paragraph.

2.14.1. The contractor shall maintain the systems in normal operation so that there is no more than ten (10) hours down time in any month for regularly scheduled maintenance, except as specified below.

2.14.2. Maintenance and Repairs: For maintenance and repairs, the contractor shall troubleshoot the defective or inoperative components and determine the corrective action needed to place the systems back into full operation.

2.14.3. Cost Estimates: Cost estimates will be submitted upon Contracting Officer’s request.

2.15. SERVICE NOTIFICATION COMMUNICATION:

2.15.1. Notification: Notification for services on a system during duty hours, 0730 hours through 1630 hours Monday through Friday (excluding federal holidays), will be by either a written transmittal form or by telephonic notification.

2.15.2. Response Time: Certified service personnel shall be available to provide service to the complete IDS/EECS/CCTV and fire detection systems during normal duty hours. For high priority service calls during normal working hours, the COR/PBA's System Administrator may direct the service technician to arrive at the site of a malfunction within 60 minutes from time of notification. The Contracting Officer or COR/PBA's Systems Administrator or his/her authorized representative shall be furnished with a telephone number where the service supervisor can be reached at all other times. Service personnel, other than during normal duty hours, shall respond within 2 hours either telephonically or physically on site after receiving a service request.

Upon completion of the work, the contractor shall complete a Service Work Call report and maintain on file for one (1) year. Repair technician(s) shall coordinate for access to the systems with Government user personnel at the facility requiring repairs, as part of each service call. If access to the building is denied or if no contact is available contact the Security Desk.

2.15.3. Repair Time: Under all conditions systems shall normally (more than 75%) be restored to proper operating condition within 6 hours of service personnel arriving on site. In 96% of all cases, IDS failures shall be repaired within 24 hours after service personnel arrive on site. In 96% of all cases, EECS shall be made operational within 48 hours if parts/equipment are readily available or within 48 hours of parts/equipment becoming available. Any IDS/EECS/CCTV repair exceeding 6 hours shall be reported to the Contracting Officer or COR/PBA's Systems Administrator.

2.15.4. Parts/equipment: Parts/equipment shall be new or refurbished. Unless specified otherwise, new or refurbished parts/equipment shall be the size and capacity of existing parts/equipment and shall be equal to, or better in quality than, existing parts/equipment. All parts/equipment shall be warranted against defects or failure for a period of one (1) year. Any new or replaced part, which fails within one (1) year after installation, shall be replaced at no cost to the Government. Contractor shall record date, time and name of supplier from whom parts/equipment were ordered.

2.16. Service Call Records: The contractor shall separately record each service call request, as received. The record shall include service call number, serial number identifying the component involved (if available), component location, date and time the call was received, nature of trouble, name(s) of the service personnel assigned to the task, instructions describing what work was done and/or what needs to be done, the amount of the materials used for repair, date and time work started and date and time of completion of repair.

2.17. Records of all PM performed shall be available for review by the Physical Security Specialist or Fire Inspector upon request.

2.18. REMOVAL OF EXISTING GOVERNMENT PARTS/EQUIPMENT:

2.18.1. All parts/equipment shall remain the property of the Government and shall at no time be removed from Pine Bluff Arsenal without the Contracting Officer/COR/PBA's Systems Administrator approval.

2.18.2. The contractor shall store all removed parts/equipment in a Government furnished storage space unless otherwise specified and approved by the Contracting Officer/COR/PBA's Systems Administrator.

2.19. GOVERNMENT FURNISHED MANUALS: Any Government furnished manual, which may be loaned to the contractor, shall be hand receipted to contractor and immediately returned upon contract expiration or termination. The Contracting Officer/COR/PBA's Systems Administrator must be notified if the contractor has a need for manuals.

2.20. STANDARDS: All maintenance shall be performed in accordance with the equipment manufacturer's recommendations, as shown in the Technical Manuals for the equipment, and applicable code requirements.

TMs are retained in Building 60-020 and shall not be removed from Building 60-020.

2.21. PREVENTIVE MAINTENANCE SCHEDULE:

2.21.1. The contractor shall perform two minor preventive maintenance inspections, one within 60 days after start of contract and another each six months of the contract period. Contractor shall also conduct an annual maintenance inspection of each system. This will be a complete system evaluation to ensure it meets manufacturer's performance standards.

2.21.2. Extent of Minor Inspections shall include: Perform visual checks of all accounts from a workstation to verify communications with all accounts and to verify that no account is improperly masked or in the test mode. Clean interior and exterior of all DAQ workstations, EECS and servers. Provide mechanical adjustments and necessary electronic adjustments to EECS and work stations, as required. Documentation of the above checks and inspections will be kept on file for 12 months.

2.21.3. Extent of Major Inspections shall include: Clean interior and exterior surfaces of IDS/EECS/CCTV systems equipment and RADCs in each ICIDS account and workstation. Perform manufacturer recommended diagnostics on all equipment. Run all systems software diagnostics and correct all diagnosed problems. Verify that each sensor's field of coverage is appropriate and operational. Verify all account data at the front-end with physical facility setup and record in contractor maintained database. Verify with As Built drawings and make adjustments to the drawing to reflect accurate data (utilizing Computer–Aided Design (CAD) standards).

Resolve all previously outstanding problems. Verify and ensure that an accurate DAQ zone work sheet for Stargate-III board and associated RIOX Modules are properly filled out. Provide mechanical adjustments and necessary electronic adjustments. Replace any component that is inoperative or is functioning below minimum levels. Documentation of the above tests and inspections will be kept on file until the next test or inspection is accomplished.

2.21.4. The contractor shall provide a schedule to PBA's Systems Administrator of when minor and major scheduled inspections will take place. This plan is subject to PBA's Systems Administrator review and approval.

2.22. DRAWINGS: All drawings pertinent to these projects are stored in a classified container located in Building 60-020.

SECTION III

APPLICABLE DOCUMENTS

3.1. APPLICABLE DOCUMENTS: Documents applicable to services to be performed under this work statement are listed below. The documents have been coded as advisory (A) or mandatory (M). The contractor shall follow those coded as mandatory, but only to the extent specified in this contract when a specific part of the document is referenced herein. When specific parts/equipment of documents coded "M" are referenced, the remainder of that document may be considered "A". The Government will provide a copy of the documents listed as "M." As an alternative, the Government may provide a web site where the documents may be obtained . Supplements, amendments, or revisions to mandatory documents may be issued during the term of the contract and shall be in full force and effective immediately upon receipt by the contractor. The contractor shall adhere to the requirements in these mandatory supplements, amendments, or revisions during the life of the contract pending negotiation. The contractor shall post and update mandatory publications as change notices are provided by the Government. Upon completion of this contract and prior to final payment, the contractor shall return to the Government all publications provided to the contractor by the Government.

3.2. ARMY REGULATIONS:

Number Title AR 190-5 Motor Vehicle Traffic Supervision (A)

AR 190-11 Physical Security of Arms, Ammunition and Explosives (M)

AR 190-13 The Physical Security Program (M)

AR 190-51 Security of Unclassified Army Property (Sensitive and Nonsensitive) (M)

DA PAM 190-51 Risk Analysis for Army Property (A)

AR 190-59 Chemical Agent Security Program (M)

AR 200-1 Environmental Protection and Enhancement (M)

AR 380-67 Personnel Security Program (M)

AR 385-10 The Army Safety Program (M)

AR 420-1 Army Facilities Management (A)

3.3. PINE BLUFF ARSENAL REGULATIONS:

Number Title PBAR 190-3 Installation Employee and Visitor Access Requirements (M)

PBAR 190-5 Security & Admin Key, Lock & Seal Control (M)

PBAR 385-2 Occupational Safety & Health Program (A)

PBAR 420-90 Post Fire Regulation (M)

3.4 ENGINEER MANUALS:

Number Title EM 385-1-1 Safety and Health Requirements Manual (A)

(End of Summary of Changes)