Attachement C- Technology and Infroamtion Services Hosted Solution Questionaire.pdf
PDF 225 KB Posted
- Solicitation number
- S-P03012-00015160
- Issued by
- Clackamas County, Oregon
About this file
This document is a Hosted Solution Questionnaire from the North Clackamas School District (NCSD) Technology and Information Services department, designed to evaluate potential technology vendors and their software platforms. The questionnaire comprehensively assesses technical capabilities across multiple domains including end-point requirements, system security, cybersecurity frameworks, user access flexibility, and account rostering capabilities. The document requires potential vendors to provide detailed information about their software's browser compatibility, client software installation requirements, authentication methods, data storage practices, security certifications, multi-factor authentication support, and compatibility with various identity management systems like OneRoster, Classlink RosterServer, Google Workspace, and Active Directory.
The questionnaire emphasizes critical security and data privacy considerations, requiring vendors to disclose their cybersecurity frameworks, data access and usage policies, and student data handling practices. Vendors must specify their compliance with frameworks such as NIST Cybersecurity Framework, ISO 27000 series, and Center for Internet Security controls. The document also requires vendors to clarify their stance on data ownership, indicating that NCSD retains exclusive rights to all uploaded, stored, and processed data. Additionally, the questionnaire probes vendors' capabilities for manual and automated account creation, potential overrides of roster data, and willingness to sign student data privacy agreements. Vendors must provide comprehensive details about their platform's authentication methods, rostering capabilities, and commitment to protecting the school district's digital ecosystem.
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North Clackamas School District Technology and Information Services
Hosted Solution Questionnaire
Company name:
Company or product website:
Product name and version:
Primary contact person and information:
Description of product:
End Point Requirements
1. Does the application run on the following browsers? (Check all that apply)
☐ Chrome
☐ Edge
☐ Firefox
☐ Safari
2. Does the application require client software to be installed?
a. If so, which platforms are supported (check all that apply)?
☐ Microsoft Windows 11 or above
☐ MacOS 15 or above
☐ ChromeOS 138 or above
System Security
1. For any facility(s) that will be storing NCSD data:
a. Security Certification of facility(s):
☐ SSAE 18
☐ SOC 2
☐ N/A - Please explain:
b. Will data be stored within the United States? If not, where will data be located?
2. Do you enforce Multi-Factor Authentication (MFA) for all employees, contractors, and partners on the following? If yes, please select all that apply:
☐ Cloud Deployments
☐ Mission Critical Systems
☐ Remote Access
☐ Other (please specify):
3. Does your platform allow for Multi-Factor Authentication for accounts created for our users?
4. Does your organization have an incident response plan - tested and in-effect - setting forth specific action items and responsibilities for relevant parties in the event of a cyber incident or data breach matter?
5. The following is a list of known and credible cybersecurity frameworks which can protect digital learning ecosystems. These specific frameworks were chosen based on a set of guiding cybersecurity principles provided by the US Cybersecurity and Infrastructure Security Agency (CISA) in cooperation with the Australian Signals Directorate: https://www.cisa.gov/resources-tools/resources/choosing-secure-and-verifiable-technologies
Please select all Frameworks in use by your organization:
MAINTAINING ORGANIZATION/GROUP FRAMEWORK(S)
☐ National Institute of Standards and Technology
NIST Cybersecurity Framework Version 1.1
☐ National Institute of Standards and Technology
NIST SP 800-53, Cybersecurity Framework for Improving Critical Infrastructure Cybersecurity (CSF), Special Publication 800-171
☐ International Standards Organization Information technology — Security techniques — Information security management systems (ISO 27000 series)
☐ Secure Controls Framework Council, LLC Security Controls Framework (SCF)
☐ Center for Internet Security CIS Critical Security Controls (CSC, CIS Top 20)
☐ Office of the Under Secretary of Defense for Acquisition and Sustainment (OUSD(A&S))
Cybersecurity Maturity Model Certification (CMMC, ~FAR/DFAR)
6. NCSD retains exclusive rights to all data uploaded, stored, and processed. Given these data ownership terms:
a. Data Access: What access will the Company have to NCSD’s data?
b. Data Rights: Is the company assuming or seeking any right to in any way use or to resell
NCSD’s data?
7. Does your software platform involve credit card payment processing?
☐ No, our software does not process payments
☐ Yes, and we have a current PCI DSS certification
☐ Yes, and we do not have a current PCI DSS certification (please explain):
User Access Flexibility
How are end users authenticated? (Check all that apply)
☐ Local platform account only
☐ Active Directory
☐ OAuth
☐ SAML
Account Rostering
1. NCSD utilizes the OneRoster standard to roster applications. Does your platform support syncing user data via the OneRoster standard?
2. NCSD uses Classlink RosterServer to transmit roster data. Does your platform support syncing roster data from Classlink RosterServer via either of these methods? (Check all that apply):
☐ REST API
☐ SFTP Upload
☐ N/A
3. If OneRoster is not supported, are any other account creation or identity management solutions supported by your platform (check all that apply)?
☐ Google Workspace
☐ Active Directory
☐ LDAP
4. Does your platform allow for manual account creation in addition to automated rostering?
5. Can manual accounts be created or edited in such a way that overrides data included via OneRoster (i.e. OneRoster data lists a user as a teacher but manually adjusting their account within the platform to allow for Principal level access)?
6. Will your platform access or store student data? If yes, we will require a signed data privacy agreement. Our preference would be to use the Student Data Privacy Consortium Agreement (https://privacy.a4l.org/)
☐ We will not store any student data
☐ We will store student data and will sign the Student Data Privacy Consortium Agreement or an equivalent agreement
By filling in the fields below I indicate that the information provided in this form is accurate and complete to the best of my knowledge.
Information provided by:
Name:
Title:
Date:
https://privacy.a4l.org/
| Chrome: Off |
| Edge: Off |
| Firefox: Off |
| Safari: Off |
| Microsoft Windows 11 or above: Off |
| MacOS 15 or above: Off |
| ChromeOS 138 or above: Off |
| SSAE 18: Off |
| SOC 2: Off |
| NA Please explain: Off |
| Email: Off |
| Cloud Deployments: Off |
| Mission Critical Systems: Off |
| Remote Access: Off |
| Other please specify: Off |
| No our software does not process payments: Off |
| Yes and we have a current PCI DSS certification: Off |
| Yes and we do not have a current PCI DSS certification please explain: Off |
| Local platform account only: Off |
| Google: Off |
| Active Directory: Off |
| OAuth: Off |
| SAML: Off |
| Other please specify_2: Off |
| REST API: Off |
| SFTP Upload: Off |
| NA: Off |
| Google Workspace: Off |
| Active Directory_2: Off |
| LDAP: Off |
| Other please specify_3: Off |
| We will not store any student data: Off |
| We will store student data and will sign the Student Data Privacy Consortium Agreement or: Off |
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