Att L-4 PPQ FINAL.docx

SECTION L – VOLUME 3

PAST PERFORMANCE QUESTIONNAIRE

Within 2 weeks from receipt of this questionnaire return this form to Sherry Pope, Contract Specialist, at sheryl.m.pope.civ@us.navy.mil

1. CONTRACTOR IDENTIFICATION

a. Contractor:

b. Program Title:

c. Contract Number:

d. Type of Contract: Percent Complete:

e. Period of Performance being assessed: _________________________________________________

Note: Whether identified or not, if you have any knowledge of other contracts for the identified contractor, you are requested to complete a questionnaire for each contract or subcontract similar to this acquisition.

2. RESPONDENT IDENTIFICATION

a. Name:

b. Agency:

c. Position:

d. Relation to Program:

e. Phone:

f. Fax Number:

g. Email Address:

f. Date Questionnaire Completed:

3. PROGRAM CHARACTERISTICS

3a. Please provide a short description of the subject contract.

3b. Please check those activities, which are applicable to your progr

a. ____Aircraft Modifications

b. ____Aircraft Field Maintenance at multiple sites in support of flight operations

c. ____Directed subcontracts

d. ____Management of Government Furnished Property (GFP)

e. ____Operation, Development and Maintenance of Computerized Management Information Systems in support Aircraft Field and Heavy Maintenance requirements at multiple sites

f. ____Configuration Management of Aircraft and Aircraft Components

g. ____Aircraft Flight Operations on Military sites

h. ____Hazmat/Environmental Program Development, Control and Management

i. ____Flight/Industrial Safety/Quality Assurance Management and Oversight of Field Maintenance activities

j. ____Corporate Oversight and Management of Aviation Maintenance Programs to include use of subcontract(s) in support of aircraft operating out of multiple sites

k. ____Supply Support for Field Maintenance activities supporting multiple aircraft sites

l. ____Management of Personnel performing aircraft maintenance at multiple sites to include training, recruitment and transfer of personnel between sites

m. ____Aircraft Strip and Paint

n. ____Engine Field Level Repair

o. ____Support Equipment Maintenance

p. ____Aviation Life Support Systems Maintenance and Issue

q. ____Training program in support of operator and maintainer certification and qualifications

r. ____Information and Personnel Security program development and implementation

s. ____Development, maintenance and training as related to SOPs

4. PERFORMANCE LEVELS

4.1 PERFORMANCE GRADES (Use these grades to provide the overall rating where requested below).

Exceptional - Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory - Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal - Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

4.2 QUESTIONS

4.2.1. TECHNICAL AND QUALITY PERFORMANCE

a. What kind of technical performance problems or strengths were experienced by the contractor?

b. What was the cause of these technical problems or strengths?

c. To what extent have corrective actions been taken to correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent the corrective actions addressed the root cause of the problem(s) and led to systemic improvement such that similar problems would not reoccur.

d. Overall, the contractor's technical performance is rated ________________________.

|_|Exceptional |_|Very Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

4.2.2. SCHEDULE PERFORMANCE

a. What kinds of delivery/schedule problems or strengths were experienced by the contractor?

b. What was the cause of these delivery/schedule problems or strengths?

c. To what extent have corrective actions been taken to correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent the corrective actions addressed the root cause of the problem(s) and led to systemic improvement such that similar problems would not reoccur.

d. Overall, the contractor's delivery/schedule performance is rated _________________.

|_|Exceptional |_|Very Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

4.2.3. COST PERFORMANCE

a. What kinds of Cost problems or strengths were experienced by the contractor?

b. If the contractor experienced an overrun please provide the percentage. _________

c. What was the cause of these Cost problems or strengths?

d. If available, provide earned value cost performance measures including indices for cost efficiency (CPI) and schedule efficiency (SPI). Based on this information, please provide a narrative assessment of their performance.

e. To what extent have corrective actions been taken to correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent the corrective actions addressed the root cause of the problem(s) and led to systemic improvement such that similar problems would not reoccur.

f. Overall, the contractor's Cost performance is rated ________________________.

|_|Exceptional |_|Very Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

4.2.4 MANAGEMENT

4.2.4.1 MANAGEMENT RESPONSIVENSS

a. What was the contractor’s record of timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals (especially responses to change orders, engineering change proposals, or other undefinitized contract actions), the contractor's history of reasonable and cooperative behavior, effective business relations, and customer satisfaction?

b. Were CDRLs submitted in a timely manner IAW contractual requirements and were they complete and accurate?

c. Were invoices, EAC’s and Subcontractor Financial Reports (as applies) submitted in a timely manner IAW contract requirements and were they complete and accurate?

4.2.4.2 SUBCONTRACT MANAGEMENT

What was the contractor’s success with timely award and management of subcontracts, including whether the contractor met or exceeded small business, small disadvantaged business, small business HUBZone, veteran-owned small business, service disabled veteran owned small business, women-owned small business participation and subcontracting goals?

4.2.4.3 PROGRAM MANAGEMENT AND OTHER MANAGEMENT

a. To what extent does the contractor discharge their responsibility for integration and coordination of all activity needed to execute the contract; identify and apply resources required to meet schedule requirements; assign responsibilities for tasks/actions required by contract; and communicate appropriate information to affected program elements in a timely manner?

b. What were the contractor’s risk management practices, especially the ability to identify risks and formulate and implement risk mitigation plans?

c. If applicable, identify and provide information on any other areas that are unique to the contract, or that cannot be captured elsewhere under the Management Assessment.

d. To what extent did the contractor work cooperatively with the Government to meet all applicable contractual, security, safety, and business processes, guidelines, SOPs and instruction requirements?

e. Did the contractor demonstrate the flexibility to meet urgent, new, or emergent requirements?

f. Did the contractor demonstrate cooperative behavior, professionalism and positive customer satisfaction for both the prime and sub-contractor personnel?

4.2.4.4 Small Business Utilization

If this contract contains a small business subcontracting goal, assess compliance with all terms and conditions in the contract relating to Small Business participation (including FAR 52.219-8, Utilization of Small Businesses and FAR 52.219-9, Small Business Subcontracting Plan (when required). Assess any small business participation goals which are stated separately in the contract Assess achievement on each individual goal stated within the contract or subcontracting plan including good faith effort if the goal was not achieved. Check one of the boxes below, noting however when applying the rating definitions for this assessment equate “small business goals” to requirements.

|_|Exceptional |_|Very Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

4.2.4.5 Overall Management Assessment

Overall, the contractor's management performance is rated____________________.

|_|Exceptional |_|Very Good |_|Satisfactory |_|Marginal |_|Unsatisfactory

4.2.5. OTHER. Is there any other information regarding this acquisition that you think would be helpful to our evaluation? If so please explain. Examples of additional information that could be helpful to our evaluation include information on (1) problems or strengths with regard to key personnel and (2) the kind of business relationship problems or strengths with regard to management of subcontracts, cooperation with business partners/customers, customer satisfaction, etc.

4.3 SUMMARY: If you had the option, knowing what you know today, would you (pick one), award this contract to this contractor, given the choice? Please explain.

Signature _____________________________________________ Date _____________ Please note that electronic signatures are acceptable. An e-mail from the originator of this document will suffice. Signatures (electronic or hand written) verify that the signator completed this form and agrees with the information contained within it.