Att. A_ESF13_Support_Services_PWS.pdf

Department of Justice (DOJ) Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)

Field Operations (FO) Special Operations Division (SOD)

Performance Work Statement (PWS)

Emergency Support Section (ESS) Planning, Logistics, Training and Emergency Response

Support Services

ESS Support Services

1.0 General

1.1 Background: ATF is a law enforcement organization. ATF’s unique responsibilities consist of reducing violent crime, collecting revenue, and protecting the public. ATF enforces Federal laws and regulations relating to alcohol, tobacco, firearms, explosives, and arson by working directly and in cooperation with other government agencies to:

a) Suppress and prevent crime and violence through enforcement, regulation and community outreach;

b) Ensure fair and proper revenue collection;

c) Provide fair and effective industry regulation;

d) Support and assist Federal, State, Local and international law enforcement;

e) Provide innovative training programs in support of criminal and regulatory enforcement functions;

f) Help reduce the criminal use of firearms;

g) Provide for public safety by reducing the criminal misuse of explosives, combating arson, and remove safety hazards caused by improper and unsafe storage of explosive materials.

1.2 Organization: ATF is a law-enforcement organization with unique responsibilities. It is dedicated to reducing violent crime and protecting the public. ATF enforces federal laws and regulations relating to alcohol, tobacco, firearms, explosives, and arson. The Agency accomplishes this mission by working directly with and cooperating with other Federal, state, local, and international authorities. The Bureau’s objective is to provide fair and effective industry regulation, provide assistance to Federal, state, local and international law enforcement, prevent crime and violence through enforcement, regulation, and community outreach, and provide innovative training programs that support criminal and regulatory enforcement activities.

ATF is a decentralized organization composed of 25 Field Division offices and approximately 250 field and satellite offices across the United States (U.S.) and its territories.

Within the ATF, the Emergency Support Section (ESS) is located under the Special Operations Division within the Directorate of Field Operations. ESS has two branches:

(1) Emergency Support Function (ESF) #13 Branch and (2) Incident Support Branch. In 2006, DOJ designated ATF as its provisional coordinator for ESF #13. This assignment was permanently tasked to ATF on October 16, 2008, with the designation of DOJ’s ESF #13 Lead Coordinating Agency. As a result of collaborative relationships, it has established with law enforcement partners at all levels of government, as well as extensive work by ATF and contracted personnel, ESF #13’s assistance is often sought for emergency and disaster response under the National Response Framework (NRF). ATF is now also using this incident management capability internally for large law enforcement deployments as well.

The mission of ESF #13 is to provide Federal public safety and security assistance to Federal, state, local, territorial, tribal, and insular (FSLTTI) organizations overwhelmed by the consequences of an actual or anticipated natural/man-made disaster or an act of terrorism. The ESF #13 Branch provides operational coordination, planning, logistics, and financial management functions necessary to deploy interagency public safety and security personnel, resources, and capabilities to meet requests for assistance through Federal Emergency Management Agency (FEMA) or directly from other Federal agencies.

Homeland Security Presidential Directive – 5 (Management of Domestic Incidents) mandates that domestic incidents are managed by a single, comprehensive national incident management system (NIMS). The Incident Support Branch of ESS is a key resource to ensure that ATF is able to provide incident management teams for incidents it is responsible for managing within the framework of NIMS.

1.3 Objective/Purpose: The objective of this Performance Work Statement is to provide planning, logistics, training and emergency response contractor support services.

1.4 Scope: The contractor shall provide all necessary personnel and equipment required to meet the requirements and tasks outlined in this PWS. Technical Exhibit 1 (Estimated Workload Data) provides a list of the required qualifications and skills to perform these non-personal support services.

The contractor shall support this important public safety mission of the Emergency Support Section (ESS) and operational needs which ESS must achieve through a cooperative effort between government full-time employees and the contractor. The mission of ESS is illustrated to give context to the structure, government provided management and capabilities that have developed since the program’s inception in order to demonstrate continuing contractor needs in a performance-based acquisition that values the results achieved: always meeting the mission in a timely and effective manner.

The PWS describes the functional lines of ESS that is designed consistent with National Incident Management System and to differentiate how the organization aligns in steady-state and activations to illustrate a successful government/contractor workflow.

The PWS is the vehicle for all contract support to ESS in steady-state planning and liaison activities at HQ and FEMA regional level, logistics readiness, pre-activation/deployment planning, management of activations, deployable incident management teams, the HQ Management Support Team, support and logistics for all assigned FLEOs, emergency operations center liaison officers (LNOs) and other staff across all types of missions in support of the Emergency Support Section mission during planned special events/enforcement operations and unplanned emergencies which may include providing service during national emergencies and other difficult conditions.

Existing concepts of operations are presented by ESS in order to demonstrate the current methods used to achieve mission goal, but the government does not intend for these processes prevent future innovation and improvements in operational efficiency and service delivery.

1.5 Period of Performance: The Period of Performance will be for one (1) Base year with four (4) Option years. FAR 52.217-8 Option to Extend Services is included in this requirement to provide an extension of up to six months. The Option to Extend Services clause may be exercised by the Contracting Officer at any time during the period of performance or to extend the period of performance.

1.6 Place of Performance: The place of performance shall be at the National Coordination Center at 145 “N” Street, N.E., Washington, D.C. 20530 in addition to the Central Deployment Facility in Richmond, VA and various ATF Field Divisions, other government facilities, and activation sites described throughout the PWS.

1.6.1 Remote Location: The contractor’s personnel may be authorized or required to work from worksites other than the place of performance when it’s advantageous to the mission. This shall be approved by the COR, after consultation with the Contract Project Manager, prior to assignment of a worksite or remote location.

1.7 Hours of Operation: The contractor’s personnel shall conduct business based on an eight-hour workday that starts after 6:00am and concludes before 6:00pm, Monday thru Friday local time to their worksite except for Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS unless otherwise directed by the COR or CO.

1.7.1 Extended/Emergency Hours: When mission needs dictate, at the request of or upon coordination with the CO and COR, the contractor staff shall be available outside facility duty hours (i.e., may be required to work nights, holidays, and weekends either locally to their worksite or in travel status) to support the types of work described within the PWS. The level of effort for contractor personnel should be based on an eight (8) hour business day of 40 hours per week.

However, the Contractor Project Manager, Contractor Field Coordinators, Contractor SPOs, and Contractor Logistics Officers must be available for duty for extended periods of time in support of disaster response operations when ESS is activated. The Contractor should anticipate that their personnel will be required to work overtime as necessary or when activated. All overtime must be approved by the COR or the CO in advance. The contractor shall document overtime separate from regular time and furnish ATF with detailed supporting documentation to support all overtime.

1.8 Security: The nature and specific degree of background investigation or facility review will be determined by ATF’s Personnel Security Division (PSD) as required, depending upon the nature and degree of risk associated with the requirement and the position. All contractor personnel assigned to this contract must be cleared by ATF before commencing work or having access to government facilities or information. These agency specific ATF requirements are independent of National Security clearances and may increase the time to process individuals to be able to work inside ATF facilities or have access to ATF information. This must be factored into timelines for acquiring and on-boarding new personnel.

Contractors must undergo and receive a favorably adjudicated, Federal background investigation (BI) as determined by the position’s sensitivity designation. The BI is to determine the contractor’s suitability to access ATF information, information technology (IT) systems and/or unescorted access to facilities.

For any individual contractor supporting the tasks associated with the vendor, he/she must undergo a Tier 5 (T5) investigation, receive a favorable adjudication and be able to obtain and retain a Secret

(S) or Top Secret (TS) clearance.

This investigation will be conducted by or under the auspices of the ATF, Personnel Security Division (PSD) and be performed under such standards PSD may establish. If a contractor has a current BI with another agency, PSD will follow reciprocity procedures for security; however, a review to determine the contractor’s compliance with all ATF agency specific requirements will be conducted prior to authorizing access to ATF information, IT systems, and/or unescorted access to facilities.

Failure to adhere to ATF’s conduct and integrity guidelines and/or follow DOJ’s and/or ATF’s agency-specific qualifications may result in immediate disqualification of the contractor. Additionally, failure to complete the required personnel security forms and have a BI favorably adjudicated will result in disqualification. ATF must determine a favorable adjudication of the BI prior to the contractor gaining access to ATF information, IT systems and/or unescorted access to ATF’s facilities.

The Contractor may be authorized access to ATF information, IT systems and/or unescorted access to facilities with an approved temporary eligibility (TE) while awaiting the completion of the full BI. The ATF Contracting Officer’s Representatives may request a TE only after advising and gaining the concurrence of the contractor. Should, at any time, suitability or security issues are developed that cannot be resolved or mitigated, the contractor will no longer be granted continued access to ATF information, IT systems, and/or unescorted access to any ATF facility and will be removed from the contract/task order.

Unless exempted by the CO, in writing, all email communications after contract award to complete work on this contract shall be transmitted via electronic mail (e- mail) using government accounts.

1.9 Travel/Training/Other Direct Costs:

1.9.1 Travel: All travel will be compensated in accordance with the Federal Travel Regulations (FTR). All work-related travel will be reimbursable based on actual allowable direct cost IAW FAR 31.205-46 Travel Costs at the rate specified for the location and time frame identified by regulation.

1.9.1.1 All Contractor personnel may be required to travel on commercial or Government-provided transportation at Government cost. The respective COR or CO shall authorize all travel prior to each trip via email confirmation which shall confirm adequate funding is available and the mode of transportation is authorized.

1.9.1.2 All Contractors will utilize the Exemption Certificate from Tax on Occupancy of Hotel, Motel, and Tourist Home Rooms Forms, which will be provided to the awarded Contractor. All Contractors will ensure they only use accommodations that are within the per diem rates published in accordance with the FTR or have been authorized to exceed per diem by the CORor CO in accordance with an incident specific waiver.

1.9.1.3 To be reimbursable, the travel expenses shall be (i) other than local commuting travel expenses within the contractor’s assigned worksite, (ii) allowable under the FTR and the provisions of this requirement, (iii) approved by the CO or respective COR prior to being incurred or expended, and (iv) allocable and necessary for performance of this requirement.

1.9.1.4 Travel reimbursement requests shall be submitted in sufficient time for the CO or respective COR to give prior approval and shall identify (1) the name of the traveler(s); (2) destination(s), including itinerary; (3) purpose of the travel; and (4) cost breakdown.

1.9.1.5 To be reimbursed, invoices, including travel expenses, shall provide a detailed breakdown of the actual expenditures invoiced, including copies of the receipts. Contractor shall maintain the original or legible copy of receipts for all travel expenses invoiced. ATF reserves the right to request evidence of any travel expense paid.

1.9.1.6 Under no circumstances will Profit or Other Direct Costs/Overhead be allowed for travel.

Reimbursement shall be limited to the direct costs of travel.

1.9.1.7 No travel shall be reimbursed for local travel within a 50-mile radius of the contractor’s work site.

1.9.2 Training: All technical training required to maintain the highest quality support for this requirement shall be the responsibility of the contractor. The Government may, at its sole discretion and cost, provide additional ESS or ATF-specific training which are not part of the contract requirements, as necessary, for the Contractor personnel to maintain knowledge of evolving requirements of ESS, ATF, the Department of Justice and FEMA processes and procedures.

1.9.2.1 All contractor employees must complete and continually meet all information security, computer security awareness, human relations, or operations security training requirements that are deployed to the contractor workforce by ATF, DOJ, or FEMA in order to maintain their computer or building access privileges after the contract award. This training will be scheduled by appropriate authority and will normally be on-line.

1.9.3 Other Direct Costs (ODCs) include, but are not limited to, training material, software, copying, faxing, phone usage, etc. The CO or COR may approve these expenditures for reimbursement in advance provided that they are necessary for the scope of work on this contract and are limited to when no other purchasing option is available.

1.9.3.1 During ESS activations, ODCs also include rental vehicles, fuel for GOVs and rental vehicles, emergency supplies such as food, water and supplies needed to maintain life and safety, and other essential supplies and equipment necessary to establish and operate the Incident Command Post or support activities. The CO or COR may approve these expenditures for reimbursement in advance provided that they are necessary for the scope of work on this contract and are limited to when no other purchasing option is available.

1.9.3.2 ODCs will be reimbursed for direct costs. Under no circumstances will profit or overhead be allowed as an ODC. Reimbursement shall be limited to the direct costs of the purchase or travel expenditure. To be reimbursed, invoices must provide a detailed breakdown of the actual expenditures invoiced. Contractor shall maintain a legible original or legible copy of receipts for all ODCs invoiced. ATF reserves the right to request evidence of any ODCs requesting reimbursement. To assure timely reimbursement of ODCs, the contractor must submit charges within 45 days of the expense.

1.9.3.3 The Contractor should anticipate that their personnel will be required to work overtime as necessary or when activated. All overtime must be approved by the COR or the Contracting Officer in advance. The contractor will document overtime separate from regular time and furnish ATF with detailed supporting documentation to support all overtime.

1.10 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this requirement may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5.

The contractor shall notify the CO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the CO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.11 Inspection and Acceptance:

1.11.1 Inspection and Acceptance:

1.11.1.1 Supplies or services delivered under this requirement shall be inspected and accepted by the respective COR. The Contractor shall only tender for acceptance those items that conform to the requirements of this requirement. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance IAW the appropriate inspection and acceptance clause.

1.11.1.2 The basis for acceptance shall be compliance with the requirements, objectives and other terms and conditions set forth in this PWS.

1.11.1.3 Deliverable items rejected shall be corrected IAW the applicable clause(s) or PWS specifications.

1.11.2 Acceptance Criteria

1.11.2.1 The respective COR will review all draft and final deliverables` to ensure accuracy, functionality, completeness, professional quality, and overall compliance within the guidelines/requirements of the PWS. The Contractor shall ensure the accuracy and completeness of all deliverables. Errors, misleading or unclear statements, incomplete or irrelevant information, and or excessive rhetoric, repetition, and “padding”, shall be considered deficiencies and shall be subject to correction by the Contractor, at no additional cost to the Government.

1.11.2.2 Unless otherwise indicated, the government will require seven (7) business days to review and comment on deliverables. If the deliverable does not meet the noted criteria, the Government will return it for correction.

1.11.3 Rejection Procedures

1.11.3.1 If the respective COR rejects any deliverable, that rejected document will be handled in the manner described in this Section and the PWS.

1.11.3.2 After notification that the deliverable did not meet the acceptance criteria, the Contractor shall resubmit an updated/corrected version within five (5) business days after receipt of Government comments.

1.11.3.3 Upon re-submission by the Contractor, the Government will reapply the same acceptance criteria. If the deliverable does not meet the acceptance criteria a second time, the Government might consider the Contractor as having deficient performance with respect to the subject PWS.

1.11.3.4 Any rework of rejected deliverables will be completed at no additional cost to the Government - no payments will be issued against rejected deliverables, until they are corrected and accepted by the Government.

1.12 General Government and Contractor Roles and Responsibilities:

1.12.1 The roles of a federal CO, a COR, other key government representatives and the Contractor Project Manager (CPM) are explained below.

1.12.1.1 The CO ensures performance of all necessary actions for effective contracting, compliance with the contract terms, and safeguards the interests of the U.S. in the contractual relationship. The CO also ensures that the Contractor receives impartial, fair, and equitable treatment under this PWS. The CO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance and authorization of pertinent remedies based on input from the COR.

1.12.1.2 The COR is responsible for technical administration of the PWS and for assuring proper government surveillance and assessment of the Contractor’s performance. The COR is the primary point of contact for the CPM and shall be alerted of any changes or events that could adversely impact the Contractor’s ability to effectively perform the requirements of the PWS.

Based on a monthly analysis of the Contractor’s performance, the COR will recommend the application of remedies to the CO.

1.12.1.3 The CPM serves as the single point of contact for the Contractor for collecting, reviewing, and submitting performance data and information to the CORs, engaging in discussions and resolving issues with the COR. The CPM is responsible for notifying the respective COR via email of any requested changes in the established delivery schedule for any deliverable. If this notification does not occur, the original delivery date will be used in calculating on-time delivery.

The CPM shall email all deliverables to the respective COR. The CPM must receive an ATF clearance as described in Section 1.8, Security.

1.12.1.4 All ESS federal supervisors have the primary responsibility for monitoring and reporting the Contractor performance in the areas of timely delivery and deliverable quality to the COR.

1.13 ATF Policies, Procedures and Standards:

1.13.1 The contractor shall conform to all ATF guidelines, security requirements, and federal regulation and legislation throughout the life of the contract. ATF reserves the right to amend/upgrade these standards and internal guidelines, processes, and procedures. The following guidelines are applicable to this requirement:

a. Minimum Database Security Requirements as prescribed by the ATF Information Systems Security Office (ATF ISSO)

b. NIST Special Publication 800-53

c. ATF Minimum Security Requirements for Contractor Off Site Labs

d. ATF Publication, 7500.1 Rules of Behavior and Customer Agreement for ATF

Workstation Users

e. Section 508 of the Rehabilitation Act (29 U.S.C. 794d), Subpart B – Technical Standards, 1194.21, Software Applications and Operating Systems, and 1194.22, Web-based Intranet and Internet Information and Applications, as it applies to this requirement.

1.14 Government Furnished Property:

1.14.1 ATF will provide the following government furnished property:

a. Laptop computer workstations with standard accessories

b. Government Cell Phone

c. Contractor PIV Card (and additional access cards as may be required for various facilities)

d. ATF credentials

e. Limited clothing items with ESS mission-specific indicia

1.14.2 The Government will provide office space as appropriate at worksites.

1.14.3 ATF shall furnish all contractor employees hired under this contract with a computer and government cell phone for official use only with access to the DOJ and ATF e-mail systems and other law sensitive but unclassified systems databases. This access is provided for the sole purpose of developing and executing their duties under this contract including creating, storing. and relaying information, documents, and photographs. These government devices must be used exclusively to transmit and receive government information and conduct official business in accordance with ATF information security and document retention policy, including the prohibition of auto-forwarding government email to non-government devices. However, should exigent circumstances require the use of a personal or contractor provided account to conduct ATF business, the ATF email user must ensure that the communicated information is fully captured in a ATF recordkeeping system within 20 days. If sending the email from a non-official account, the email user must copy his or her ATF email address as a recipient. If receiving a ATF business-related email on a non-official email account, the DOJ email user must forward the business-related email to his or her ATF email account. Once the user has ensured the capture of the email information in the ATF account, the ATF email should be removed from the non-official email account. Contractors may use company systems for company business as long as government information remains only on government devices or if Government information is approved for release by the CO or COR. Further, contractors must provide the necessary effort to keep all workstations and electronic devices updated with patches, software updates, and network connections to maintain the functionality of the devices.

1.14.4 Contractors are authorized to operate government-owned vehicles (GOVs) for official purposes. The contractor shall carry and pay for liability insurance to operate all classes of commercial and non-commercial motor vehicles operated by ESS and demonstrate proof of insurance to the Government.

1.15 System for Award Management (SAM): The selected contractor shall have an active registration in the SAM database prior to award in accordance with Federal Acquisition Regulation 52.204-7.

1.16 Key Personnel:

1.16.1 The Contractor shall provide the personnel with education, training, and experience necessary to perform the tasks listed in each labor category. The Government reserves the right to reject proposed personnel if they do not meet the qualifications defined in the methodology for the positions requested. The Government does not expect the Contractor to waste Government time and money on personnel that are not suitable for the qualifications required and described in the PWS.

1.16.2 The Government also reserves the right to reject proposed personnel substitutions if they do not meet qualification requirements. The Contractor shall absorb any costs resulting from substitutions of personnel initiated by the Government if they are deemed unsuitable. If a Contractor employee hired under this contract resigns or is released, the COR shall be notified immediately. The COR will provide the Contractor a copy of the out-processing checklist for clearing the building. The employee shall complete this checklist prior to final out-processing.

1.16.3 A variety of skill sets are needed for resources associated with this PWS. The Contractor shall provide a qualified team of experts with a variety of skill sets needed for resources associated with the tasks listed in the PWS. The contractor shall provide the following below listed personnel in sufficient numbers and with the skills and experience levels necessary to perform all the tasks identified in this PWS:

a. Contractor Project Manager or equivalent

b. Contractor Field Coordinators or equivalent

c. Contractor Situational Awareness and Planning Officers or equivalent

d. Contractor Logistics Officers or equivalent

1.16.4 The Contractor shall present the skills, education, and experience for each labor category that ATF requests. The Contractor must submit key personnel for this effort along with their resume, which shall demonstrate that the labor category skills, education, and experience are met. The resume must contain a listing of academic credentials, pertinent job experience, teaching history and references.

1.16.5 For all positions, ATF reserves the right to request candidates for interview. The COR has the authority to review the qualifications proposed to perform work under this contract.

1.16.6 The Government reserves the right to reject proposed personnel if they do not meet the qualifications defined in the methodology for the positions requested. The Government incurs a significant cost in time and money on investigations of personnel that are not suitable for the qualifications required and described within this section. The Government also reserves the right to reject proposed personnel substitutions if they do not meet qualification requirements. The

Contractor shall absorb any costs resulting from substitutions of personnel initiated by the Contractor if the employee is deemed unsuitable by the government.

1.16.7 The CO may notify the Contractor of substandard job performance and/or personal behavior by the Contractor personnel under this contract. The CO shall have the discretion to require the Contractor to remove any Contractor personnel from the contract for any reason.

1.16.8 At least 30 days prior to diverting or replacing any of the specified individuals, the Contractor shall notify the COR and CO with comprehensive justification for the diversion or replacement request (including proposed substitutions for key personnel) to permit evaluation by the Government of the impact on performance under this contract. The Contractor shall not divert or otherwise replace any key personnel without the written consent of the CO.

1.16.9 If a Contractor employee hired under this contract resigns, the COR shall be notified immediately. The COR will provide the Contractor a copy of ATF out-processing checklist. The employee must complete this checklist prior to final out- processing.

1.16.10 If a contractor position is required to be replaced for any reason, the contractor shall ensure that a replacement has been approved by the government and has provided information to ATF to initiate the background process within 20 business days of the last day of work of the predecessor. In no instance shall the government pay for a vacant or unfilled position.

1.16.11 Plans to on-board a new contractor employee must be carefully made using realistic assessments about the delay of the background process. ESS has no control over the length of time it takes to complete a background investigation. Further, factors beyond the control of ESS or ATF Personnel Security Division may delay candidates. Candidates that are awaiting completion of the background clearance shall not be compensated by the government and cannot have access to ATF facilities and information in accordance with security standards.

1.16.12 If a position is not filled within the requisite time, the government may at their discretion eliminate the position as no longer needed or take hourly deductions against the unfilled position.

1.17 Access to Records, Data and Facilities: The contractor shall permit the CO or designated representative(s) access to all records, data, and facilities used in performance for the services covered in this PWS.

1.18 Quality Control: The contractor shall develop, implement, and maintain a quality control program. The program shall include inspection, validation, evaluation, corrective action, and procedures necessary to affect quality control of all performance and products provided under the PWS. The program shall allow inspection and evaluation by the Government and shall be applicable to all subcontractors and members of the contractor’s team, as appropriate.

1.18 Quality Assurance: The Government will evaluate the contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP), a document describing what the Government must do to assure the contractor has performed IAW the requirements of this PWS (Att. E_QASP).

1.19 Transition-In: To ensure a smooth transition in the change of work effort from the current contract (GS10F0039V-15A00019FAQA00087), the incoming contractor shall explain their strategy and length of time needed to conduct a Transition-In period as required by the solicitation/contract.

The incoming Contractor shall use their specified period to implement those operating procedures under the contract described in the Transition-In Plan. The incoming Contractor will be allowed access to the facilities to familiarize supervisors, key personnel and staff with equipment, reporting, work scheduling and procedures. However, such access will not interfere with the production efforts of incumbent contract personnel. To preclude such interference, arrangements for access to the Government facilities will be made with the CO.

The Transition-In Plan, which shall be available to the government during selection, shall include a Transition Work Breakdown Structure (WBS), recommendation for work observance accomplished by current employees, recommendation for staffing (note: soliciting personnel for employment during their duty hours is prohibited, unless interview arrangements are made through the contracting office), schedule for completion of personnel requirements (work force) including the hiring of personnel to assure satisfactory performance beginning on the contract start date, schedule to initiate security clearances, if required, schedule of training requirements and identification of training, if necessary, schedule detailing completion of the development of necessary work plans/procedures, schedule detailing the updates to the quality control plans and procedures and position title of the incoming contractor personnel available during the Transition-In phase.

1.20 Transition-Out: The contractor operating under this PWS shall facilitate the Transition- Out of contracted activities and services to the Federal Government or to a follow-on contractor by the end of the contract period of performance. During the transition-out period, the contractor shall assume full operating accountability and responsibility for all assigned tasks.

In the event a follow-on contract is awarded to a Contractor other than the incumbent, the incumbent Contractor shall cooperate to the extent required to permit an orderly change over to the successful Contractor. With regard to the successor Contractor’s access to incumbent employees, a recruitment notice may be placed in each facility. At the conclusion of any performance period, including option periods or extensions, the services provided under this contract may be changed or eliminated. The Contractor in place shall assist in all the transition activities.

The contractor shall assist ATF with all closeout requirements. The tasks will be coordinated between the ATF COR, CO, and CPM.

The Transition-Out Plan shall include, at a minimum: The Transition-Out team members and contact information, Access to project artifacts, Knowledge Transfer Plan.

1.21 Inherently Governmental Functions/Domain of Federal Supervision:

1.21.1 Approving the all-hazards disaster response, supervisory and command planning and preparation conducted by staff with federal, state, tribal, territorial, and local law enforcement/emergency management communities.

1.21.2 Setting the framework and approving all DOJ, ATF and FEMA planning submissions, concept of operations (CONOPS) for ESS, and directive policy or command of operations, logistics and administration including specific guidance for interagency planning, missions and/or deployments.

1.21.3 In cooperation with executive level government officials, coordinating and directing ESS ATF and interagency responses to disasters and other incidents, as well as after action review.

1.21.4 Establishing liaison roles for Federal and contractor personnel with federal, state, tribal, territorial, and local law enforcement, and emergency management personnel all phases of special event, incident and disaster planning and response.

1.21.5. Determining methods of integration with all levels of government during disaster responses, to include selection liaison officers to serve in operational command posts/emergency operations centers (EOCs).

2.0 Tasks

2.1 Kick-Off Meeting: The contractor shall attend a kick-off meeting with the Cleared Contractor personnel, key personnel, Contracting Officer, and Contracting Officer’s Representative (COR), to review business norms, discuss the project approach, policies, procedures, and the schedule/project plan. The contractor shall provide an agenda and briefing prior to the meeting to discuss the items below. The date of the kick-off meeting shall be determined by the COR and shall be within five (5) business days of essential cleared personnel.

2.2 Review Meeting: The CPM shall provide administrative and technical support for meetings, as required by the COR or CO coordinating and scheduling meetings preparing briefing slides, agendas, handouts, and other supplementary materials The CPM shall prepare and distribute meeting minutes for all meetings, as requested, by the COR. All action items shall be clearly delineated with due dates and responsibilities. The Contractor shall prepare and deliver Meeting and Review Minutes for all meetings and reviews that require the Contractor’s attendance. At a minimum the minutes shall contain the following as appropriate to the meeting topic:

a. Date and Place

b. Attendees

c. Service-delivery performance results measured against the PRS.

d. Invoice review, including expected adjustments.

e. Escalation and status of major issues.

f. Root Cause and Corrective Actions (RCCA) for sub-PRS performance and Critical Events.

g. Status of Projects.

h. Status of approved improvements.

i. Personnel attrition or replacement actions.

2.3 ESS Steady-State Mission: ESS provides coordination and support services to manage law enforcement deployments using teams of personnel operating under National Incident Management System compliant incident structures in the operations, planning, logistics and finance/administration areas. ESS provides these services externally to ATF for the Federal interagency community as the Department of Justice’s executive agent for Emergency Support Function #13 (Public Safety and Security) under the Stafford Act through the National Response Framework (NRF). Interagency coordination services may also be requested for non-Stafford Act emergencies provided legal authority and adequate funding is available from the requesting agency and the concept of operation is approved by the Attorney General. Internally, ESS provides the same services to ATF for special events, enforcement actions, and other large scale ATF operations.

The contractor shall provide personnel to support this ESS mission.

2.4 ESF #13 Steady-State Planning Function:

2.4.1 Structure. The ESF #13 Plans/Situational Awareness Unit (PSAU) is composed of the Planning Unit Chief (Government FTE), two Contractor Plans/Situational Awareness Officers, and a US Army Fellow (MAJ or LTC/Government FTE). The National Coordinator or CPM may assign other specialized skill positions to the PSAU on a temporary or permanent basis. Taskings for contractor personnel shall be managed through the CPM in coordination with the Government Planning Section Chief. During activations, the PSAU defers its planning responsibilities, becomes the Situational Awareness Unit (SAU).

2.4.2 Areas of planning and improvement focus performed by contractor personnel subject to government approval include:

2.4.2.1 A yearly update to the high-level planning and operations guide for ESF #13. Currently this program structure and guidance is provided in the National Concept of Operations Plan which has 11 annexes:

• National Operations & Coordination

• Field Operations and Coordination

• Logistics Operations

• Stakeholder Committee

• National Training and Exercise Plan

• Legal Authority

• Financial Management and Reimbursement

• US Marshal’s Special Deputation Plan

• Planning and Situational Awareness

• NCC Activation Guide

• IMT Field Guide

2.4.2.2 A yearly update to Regional ESF #13 Concept of Operations Plans (an individual plan for each FEMA region) in synch with the National ESF #13 Concept of Operations and FEMA regional plans that fully documents ESF #13 regional operations.

2.4.2.3 Analyze available input and generate a weekly ESF #13 All Hazards Assessment

2.4.2.4 As required, pre-activation analyze input and generate an ESF #13 Watch Report

2.4.2.5 As required, pre-activation analyze input and generate an ESF #13 Warning Report

2.4.2.6 Provide FEMA planning support through analysis of FEMA drat plans, policies and other documents and draft responses for government approval in accordance with ESF #13 CONOPS and other Federal guidance to form a response consistent with ESS policy.

2.4.2.7 Operate Common Operating Picture Dashboards to include Power BI, ESRI products and the Operate the Deployment Tracking System provided by ATF.

2.4.2.8 Operate the Virtual Command Center software provided by ATF that documents incident progression and provides situational awareness for incident personnel and stakeholder leadership.

2.4.2.9 Operate ESS Notification System provided by ATF.

2.4.2.10 With the assistance of ATF government staff, contractor personnel provide subject matter expertise and develop primary written content to document business processes and information technology structure for Authority to Operate (ATO) certificates from ATF/DOJ for the Deployment Tracking System and the ESS notification system in coordination, and under the guidance, of the ATF Information Systems Security Office (ISSO) and ATF/DOJ regulations.

2.5 ESF #13 Steady-State Logistics Function:

2.5.1 Structure: The Logistics Unit is composed of the Logistics Branch Chief (Government FTE), two (2) Logistics Project Officers (Government FTEs) and three (3) Contractor Logistics Officers.

The National Coordinator or CPM may assign other specialist skill positions to the Logistics Unit on a temporary or permanent basis.

2.5.2 Areas of logistics planning and preparation completed by contractor personnel subject to government approval include:

2.5.2.1. Operation of CDF and satellite logistics bases

2.5.2.2 Stocking and Preparation of Satellite Logistics Baises

2.5.2.3 Fleet Management

2.5.2.4 Research and development of new disaster related deployment gear, communication equipment and vehicles.

2.6 ESF #13 Steady-State Operations Function:

2.6.1 Structure: ESS operations personnel, both Government and Contractor, during steady state provide specific operational pre-planning and liaison to FEMA Regionals, State ESFs and local officials through the 10 FEMA Regions and the assigned RLECs (Government FTE) and Contractor Field Coordinators (FC) In addition to the field personnel, two (2) Operations Branch supervisors (Government FTEs) are assigned to HQ and supervise the RLECs and work with the CPM to task Contractor FCs. During activations, these personnel devolve into other ESF #13 functions in accordance with the incident ICS structure.

2.6.2 Government Operations Branch Chief 1 coordinates activities in:

Region I: ME, NH, VT, MA, RI (RRCC: Maynard, MA) Region II: NY, PR, USVI, NJ (RRCC: New York, NY)

Region III: PA, VA, WV, MD, DE, DC (RRCC: Philadelphia, PA) Region IV: KY, TN, NC, SC, GA, FL, AL, MS (RRCC: Atlanta, GA)

2.6.3 Government Operations Branch Chief 2 coordinates activities in:

Region V: OH, IN, IL, MI, WI, MN (RRCC: Chicago, IL) Region VI: LA, AR, OK, TX, NM (RRCC: Denton, TX) Region VII: MO, KS, IA, NB (RRCC: Kansas City, MO) Region VIII: CO, UT, WY, MT, ND, SD (RRCC: Denver, CO) Region IX: CA, AZ, NV, HI, Pacific Islands (RRCC: Oakland, CA) Region X: WA, OR, ID, AK (RRCC: Bothell, WA)

2.6.4 Law Enforcement Resource Coordination is tasked to a Government supervisor and includes broad responsibility for liaison with the interagency law enforcement community, organizing stakeholder agencies and maintaining steady-state communications and training. During activations, this position devolves into the ICS structure.

2.6.5 Areas of operations planning and training completed by contractor personnel in each region subject to government approval include:

2.6.5.1 Stakeholder awareness of CONOPS

2.6.5.2 ESF #13 Participation in National Levell and Regional Exercises

2.6.5.3 Provides ESF #13 training to Federal Departments and Agencies

2.7 Incident Support Branch (ISB) Steady-State: is an internally focused function within ATF that provides Incident Management Teams and resources for ATF enforcement actions, National Special Security Events (NSSE) and any other domestic incidents for which these services are required. ISB deploys Incident Support Teams (IST) to support ATF Headquarters and ATF Field Divisions with advanced event planning, situational awareness, personnel tracking, logistical support, and establishment of and key staffing for an event specific command post. All these actions are accordance Homeland Security Presidential Directive (HSPD)-5 (Management of Domestic Incidents), NIMS doctrine and ICS. In an average year, ATF participates on average in thirty-six (36) special events, twelve (12) of those being SEAR 1 events, which are significant events with national and/or international importance that require extensive federal interagency support. During steady state operations, ISB:

2.7.1 Operations/Planning operates with four (4) Contractor Situational Awareness and Planning Officer positions in a steady state to prepare for special events, develop concepts of operations, and train field division personnel in concepts of ICS and uses of incident management teams. Their focus areas include:

2.7.1.1 Developing and improving procedures for the delivery of best-practice critical incident coordination, including mapping, tracking, and documentation of the incident/response.

2.7.1.2 Coordinating the delivery of ICS and NIMS training to ATF field divisions, as well as training in the use of the VCC by ATF in critical incidents. This training is necessary for the development of ATF’s critical incident management and coordination capabilities.

2.7.1.3 Assisting in the development, formulation, writing and maintenance of ISB policies, protocols, standard operating procedures, concept of operations, and field guides.

2.7.1.4 Working for months in advance with affected field divisions and headquarters offices in the planning for special events.

2.7.1.5 Create and coordinate emergency response training for all ESF #13 partnering federal agencies.

2.7.1.7 Providing staff support to training, operate and maintain the Authority to Operate for emergency messaging software used by ISB.

2.7.1.8 Managing the accounts, trained, and establishing instances for specific operations and ESS deployments in the Virtual Command Center.

2.7.2 Logistics is an ESS capability that is a shared resource between ESF #13 and ISB.

2.7.3 Finance and Administration is a shared resource between ESF #13 and ISB.

2.8 ESS Facilities:

2.8.1 The National Coordination Center (NCC) is the headquarters office for ESS and is the central location of the ESS emergency coordination efforts. The NCC is open Monday-Friday (except holidays) during normal business hours. Activations may extend the hours of the NCC to include 24/7 operations. The NCC is located in Department of Justice commercial rental space in the NOMA Section of Washington, DC near ATF Headquarters.

2.8.2 The Centralized Deployment Facility is a warehouse facility located in the Richmond, VA metropolitan area near the Richmond Airport. CDF is the primary storage area for ESS deployable equipment and fleet vehicles. The contractor must have a schedule with regular hours at the CDF to accept deliveries and conduct on-site business. The hours of operation and specific requirements will be established by the COR in coordination with the CPM and Logistics Unit Chief.

2.8.3 Regionally assigned ESS personnel have access to office space at the FEMA Region offices and/or a local ATF office based on their assigned branch, their authorized worksite and availability of government space. In addition, during activations, ESS personnel will deploy with FEMA personnel to the affected RRCC’s.

2.8.4 Satellite equipment facilities are also located in Jacksonville, FL, San Juan, PR, Honolulu, HI and Agana Heights, GU. Plans are underway for additional locations in Salt Lake City, UT and Anchorage, AK.

2.9 ESS Activations: Activations are dynamic situations and all contractor personnel within ESS may be expected to staff both ESF #13 and ISB missions to provide mission success especially during busy periods. The success of the ESS mission has resulted in repeated situations where multiple missions occur simultaneously and an “all hands” effort is required to provide proper support.

2.9.1 Emergency Support Function #13

2.9.1.1 Urgency. ESF #13 missions occur both with notice (hurricanes and developing wildfires) and also with no notice (earthquakes, tornados, acts of terrorism, etc.) One of ESF #13’s primary support missions for FEMA Urban Search and Rescue Teams which initiate deployment within 2-4 hours of an activation order. ESF #13 must identify and activate teams in similar time frames to be effective.

2.9.2 Situational Awareness Unit

2.9.2.1 Government and contractor personnel identify law enforcement and/or public safety and security (PS&S) needs or requests for assistance from state, territory or tribal organizations in the disaster area that are overwhelmed by the natural or manmade disaster and unable to meet critical public safety needs. ESF #13 may also provide federal support to other federal agencies responding to the incident.

2.9.2.2 Contractor personnel develop and conduct Pre-Deployment Briefings using content approved by government personnel.

2.9.2.3…