Atch 3- Past Performance Questionnaire.pdf

Attachment 3

Past Performance Cover Letter/Questionnaire

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION

IAW FAR 2.101 AND 3.104

FA5000-20-R-0015 GROUNDS MAINTENANCE AND SNOW REMOVAL SERVICES

SUBJECT: Request for Past Performance Questionnaire

TO: Whom It May Concern

We are currently participating in a proposal in response to the Government’s Request for Proposal No. FA5000-20-R-0015 for a firm fixed price contract on Grounds Maintenance and Snow Removal at Joint Base Elmendorf-Richardson, Alaska.

The Government will be evaluating contractors for this service based on several selection factors.

One of the key factors in the Government’s final decision is past performance. To assist the Government in its assessment of our past performance, we are required to identify previous contracts and clients who are familiar with our past performance. For the purpose of this questionnaire, past performance is defined as contracts performed and/or being performed for any customer within the last three (3) years prior to the issuance date of the solicitation.

As one of our customers for past contracting work on _________________________, we are requesting that you complete the attached questionnaire regarding our past performance. This letter authorizes you to discuss our past performance with the Government and to release information regarding our past performance as directed.

Your prompt attention in completing the attached questionnaire will ensure we receive full consideration in this competition. Please return the completed form to the Government’s point of contacts identified below, to arrive no later than 4:30 P.M. local Alaska Time on Friday, April 3, 2020.

Please use the point of contact information below to email the completed questionnaire:

Ms. Viola Stepetin @ viola.stepetin@us.af.mil and TSgt Ryan Dearth @ ryan.dearth@us.af.mil

Thank you for your assistance.

(Signature and title of individual having the authority to sign for and legally bind the offeror.)

1365571607A Typewritten Text FA5000-20-R-0015 Atch 3 - PPQ

Contract Title:

SECTION A - CONTRACTOR INFORMATION: Offeror is to complete this section prior to sending this form to each reference listed on the Past and Present Performance References form (Attachment 3)

PAST AND PRESENT PERFORMANCE QUESTIONNAIRE

Contractor Company Name: Address: Cage Code:

Duns Number:

Email Address: Point of Contact: Telephone Number:

Name: Title: Company/Organization:

SECTION B - RESPONDENT INFORMATION: To be completed by each reference providing information in Sections C & E. This is a 2-page questionnaire---please complete both pages. Please forward filled PPQ to Ms. Viola Stepetin @ viola.stepetin@us.af.mil AND TSgt Ryan Dearth @ ryan.dearth@us.af.mil.

Physical Address (Street, City, State, Zip Code): Telephone Number (to include area code): Email Address:

Brief Description of Services:

Reason for Difference Between Initial & Current/Final Contract Costs, if any exists:

Initial Contract Value Current/Final Contract Value:

YES NO

Total Value:

Period of Performance: Competitive Contract (Check Yes/No)

Contractor's Role: Prime Contractor Sub Contractor

SECTION C - CONTRACT SPECIFICS: To be completed by each reference. To be completed by each reference. Please provide information on any Grounds Maintenance and Snow Removal Contracts with the contractor listed in Section A.

RETURN COMPLETED QUESTIONNAIRE TO THE INDIVIDUALS LISTED BELOW:

Contract Type (Firm Fixed Price, Cost Reimbursement, etc.):Contract Number:

DEFINITION

Unsatisfactory

YES NO N/A

Exceptional Satisfactory Marginal Unsatisfactory

SECTION D - EVALUATION RATING SCALE:

RATING

Exceptional Performance meets contractual requirements and there is a high expectation that the offeror will successfully perform the required effort. The contractual performance of the contract being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Satisfactory Performance meets contractual requirements and there is a reasonable expectation that the offeror will successfully perform the required effort. The contractual performance of the contract contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

QUALITY OF SERVICE

Marginal Performance does not meet some contractual requirements and there is a reasonable concern that the offeror will not successfully perform the required effort. The contractual performance of the contract being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

QUESTIONS

1. Does your service contract include any snow and ice removal?

SECTION E: CONTRACTOR'S PERFORMANCE RATINGS (Recency, Relevancy & Administration Information). To be completed by each reference using the rating scale in Section D, YES/NO answers, or a brief response as indicated.

6. How would you rate the contractor's ability to maintain grounds service outlined in your Performance Work Statement, Statement of Work, or equivalent document?

7. How would you rate the contractor’s ability to follow and adhere to, their quality control plan?

10. How would you rate the contractors ability to maintain a schedule, meet specific response times, and adjust to varying work load?

Hills Valleys

9. How would you rate the contractors ability to hire, maintain & replace if necessary qualified personnel during the contract period?

Additional Comments: Signature & Date:

Mud Switchbacks

8. How would you rate the contractors response to customer complaints, and if required, re-performance of tasks.

Bridges Railroad Crossings

7% Grade 5% Grade 3% Grade 1% Grade

COMPLEXITY (LOCATAIONS, SURFACES, TERRAIN)

11. Please select the types of road surfaces covered in your Grounds contract:

12. Please select the types of road grades and terrain covered in your Grounds Maintenance contract:

Paved Unpaved

Performance does not meet some contractual requirements and there is a high concern that the offeror will not successfully perform the required effort. The contractual performance of the contract contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

6-10 miles 16+ miles0-5 miles 11-15 miles

5. Would you award another contract to this company?

2. Did the contractor have the ability to provide satisfactory service during rapidly changing weather events? i.e. wind, snow and ice storms.

3. Did the contractor demonstrate surge capabilities for the workforce and equipment during rapidly changing weather events?

4. During weather events, what was the farthest distance traveled between work sites by work crews?