Atch 1 PWS revised dated 24 Jun2022.pdf

PERFORMANCE WORK STATEMENT

DRAFT 24 JUNE 2022

FOR

CLEANING OF U.S. GOVERNMENT

HOUSEHOLD APPLIANCES

86th CES/CEHF

FURNISHINGS MANAGEMENT SECTIONS

(FMS)

EINSIEDLERHOF AIR STATION

TABLE OF CONTENTS

Section Page

1.0 SCOPE OF WORK 3

2.0 PERFORMANCE OF WORK 3-4

2.5 SERVICES SUMMARY 4-5

3.0 GENERAL CLEANING TASKS 5

4.0 CONFORMANCE WITH ENVIRONMENTAL MANAGEMENT SYSTEMS 5

4.3 CONFORMANCE WITH ENVIRONMENTAL REQUIREMENTS 5-6

4.4 ENVIRONMENTAL REQUIREMENTS 6

4.4.1 HAZARDOUS MATERIAL 6

4.4.2 HAZARDOUS MATERIAL STORAGE 6

4.4.3 HAZARDOUS WASTE 6

4.4.4 SPILL PREVENTION AND RESPONSE 6

5.0 PERFORMANCE SCHEDULE/HOURS OF OPERATION 6-7

6.0 PERSONNEL 7

7.0 GOVERNMENT PROVIDED FACILITIES 7

8.0 GOVERNMENT PROVIDED SERVICES 7

Attachments

1. APPLIANCE CLEANING STANDARDS 8

2. DAILY CONTROL DOCUMENT 9

3. APPLIANCES SURVEILANCE CHECKLIST WASHER 10

4. APPLIANCES SURVEILANCE CHECKLIST DRYER 11

5. APPLIANCES SURVEILANCE CHECKLIST REFIRGERATOR 12

6. APPLIANCES SURVEILANCE CHECKLIST MCROWAVE OVEN 13

7. U.S. AND GERMAN HOLIDAY SCHEDULE/HOURS OF OPERATION 14

8. SAMPLE BI MONTHLY SCHEDULE NON PEAK/PEAK SEASON 15

1.0 SCOPE OF WORK

1.1 This is a non-personal services contract, the Government shall not exercise any supervision or control over the contract service providers performing the services herein. The Contractor shall provide all non-personal services, management, equipment, tools, materials, supervision, labor, transportation and all other items and services necessary to provide cleaning of U.S. Government Household Appliances at the Einsiedlerhof Air Station, Building 720, in Stockroom 6, appliance cleaning room. The Contractor shall perform to the standards in this contract. All services shall be performed in accordance with (IAW) all applicable German and EU laws in their current version and conform to standard commercial practices.

1.2 The following types of household appliances are to be cleaned: refrigerators, washers, dryers and occasionally microwave-ovens. Appliances are manufactured by several different companies and include various types and models.

The estimated quantities of appliances to be cleaned will be provided to the contractor by schedule, bi-monthly for the following two weeks. These estimates are for planning purposes only see sample on Attachment No.8. The actual quantities to be cleaned can fluctuate daily. During non-peak season from 1 Oct – 30 Apr. and during peak moving season of 1 May – 30 Sep, quantities to be cleaned daily may increase but will not exceed 60 total appliances.

1.3 The COR will notify the contractor or on site supervisor upfront and during normal work hours, of any increased cleaning requirements exceeding the bi monthly scheduled appliances. The contractor or on- site supervisor shall respond to the notification within 24 hours and start performing no later than 5 business days after notification.

1.4 The appliances to be cleaned are in possession of the U.S. Government Family Housing (FH) and Unaccompanied Housing (UH) and all appliances require cleaning as listed in Attachment 1, Appliance Cleaning Standard prior to staging for delivery. These appliances will be placed daily in the appliance cleaning room by Furnishing Management Section (FMS) personnel for cleaning and sanitation. Based on historical data, an average of each 50 appliances require cleaning on daily basis. This daily historical average consists of a mixture of washing machines, dryers, refrigerators and occasionally microwave ovens, but the mixture cannot be guaranteed. The space capacity of the appliance cleaning room is limited to up to 30 appliances. FMS personnel will only disassemble and re- install removable parts which require special handling such as moldings of refrigerator glass shelfs, door seals and dryer condenser as required. All other non-special handling parts of the appliances shall be removed, cleaned, wiped dry and reinstalled by contractor personnel. Specific Types of Refrigerators, Washers and Dryers are equipped with parts not easily removable for cleaning or re-installation and are subject to crack or damage. Such items are identified as moldings attached to glass shelf, box drawer fronts and door seals of refrigerators, lids of washer, dryer compartment door, seal and condenser. To prevent any damage these parts will be taken off by FMS personnel prior to the cleaning placed by the appliance and re-installed by FMS personnel after accomplished cleaning thru contractor personnel. All parts or accessories simply to be taken out and/or removable with a tool, like a screwdriver shall be handled by contractor personnel. FMS will assist contractor personnel for further technical guidance. After accomplished cleaning and inspection the appliances will be moved by FMS personnel to a holding area. Minor cleaning deficiencies found during inspection shall be corrected by the contractor immediately.

Major deficiencies as coordinated with the COR will be addressed and corrected within the Hours of Operation on that day. The cleaning room will be refilled with additional appliances by FMS personnel to meet daily requirements.

Performance shall occur continuously throughout each day to ensure a steady flow of appliances is cleaned, eliminating accumulation and minimizing the handling and storage of appliances.

1.5 DOD MISSION ESSENTIAL SERVICES DURING CRISIS. IAW DODI 1100.22, Policy and Procedure for Determining Work Force Mix, paragraph 5b, it is determined that none of the services stated in this PWS are mission essential.

2.0 PERFORMANCE OF WORK

2.1 The Contractor shall have an on-site supervisor who can read, write, speak, and understand the English and German Language. The on-site supervisor shall be able to verbally communicate with the contractor’s employees. The on-site supervisor shall meet with the Contracting Officer’ s Representative (COR) in Building 720 Einsiedlerhof Air Station, prior to the start of each day. The purpose of this meeting is to examine the workload and discuss/resolve any issues or discrepancies.

2.2 The COR will document the nomenclature, make of item, serial number, quantity and the origin possessor in the presence of a contractor representative, a “Daily Control Document” (see attachment No.2) for each type of appliance cleaned. The COR will then inspect the cleaned appliance for acceptability at the Appliance Cleaning Room or at the Holding Area. Deficiencies annotated at this time shall be corrected immediately by the contractor and the COR will remove the cleaned appliance(s). The COR will annotated the notification to the contractor to the Daily Control Document Comment Section, should additional appliances require cleaning. After final acceptance by the COR, the “Daily Control Document” shall be verified and signed by both the COR and the contractor representative. A copy of the “Daily Control Document” will be provided to the contractor for their files. The Contractor shall provide separate invoices for cleaned appliances for the two warehouses.

2.3 A surveillance checklist will be used by the COR for all appliances inspected during each workday. The surveillance checklist documents the quantity of items being accepted, found defective and re-inspected, or if rejected the reason why.

(See attachment No. 3, 4, 5, and 6. “Appliance Cleaning Surveillance Checklist”). Attachment No. 2, The Daily Control Document, and the Appliance Cleaning Surveillance Checklist will be used to measure the performance objectives addressed in the Service Summary, paragraph 2.5.

2.4 Quality Control Plan (QCP). The Contractor shall maintain a quality control program and have a QCP to ensure that the performance is in accordance with commercial standards as well as the standards established within this PWS.

The contractor shall have and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

As a minimum, the contractor shall have quality control procedures addressing the areas identified in the Services Summary Table. Quality control records shall be maintained throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract. The Government reserves the right to review the contractor’s QCP at any time deemed necessary.

2.5 SERVICES SUMMARY

SS TABLE

Performance Objective

(PO)

PWS Para Performance Threshold Remedy Method of Surveillance

SS‐1

Contractor shall meet with the COR prior to the contractor’s daily start to examine the workload

2.1 100% of the time each month.

Or as coordinated for that day with the

COR.

Periodic Inspection 100% Validation

SS‐2

Contractor shall respond to calls or for additional appliance cleaning within 24 hours after notification from COR

1.3 & 2.2 99% each time -1- Exception allowed if response for additional appliances is coordinated with

COR.

100% Validation

SS‐3

All appliances shall be cleaned properly, timely and IAW the appropriate cleaning checklist (Attachments 2-6)

3.0, 5.0, 5.1, 5.2

Minor deficiencies shall be corrected immediately. No more than 3 Major defects per month.

Re‐ performance of Minor deficiencies as coordinated with COR no later than end of same workday, Major deficiencies corrected within 1 Workday.

Periodic Inspection

SS-4

All appliances shall be cleaned IAW the schedule provided by the COR.

1.2, 1.3, 1.4, 5.0, 5.1, 5.2

97% of all scheduled and provided appliances for that day.

Re- performance following Workday.

Failure recorded for performances report.

Nonperformance reduction of invoice

Periodic Inspection

3.0 GENERAL CLEANING TASKS

The cleaning of appliances shall include the cleaning of single parts and or surfaces, and shall not be limited to the removal of a single foreign matter of parts or surfaces. The contractor shall accomplish an overall cleaning of the appliances described in Attachment 1 regardless of the cleanliness of appliances.

3.2 All cleaning shall be accomplished without damaging the appliance due to the work method or through the cleaning materials. After cleaning the appliances, there shall be no stickers, traces of dirt, grease, film, or foreign matter on seams, interior or exterior surfaces. All surfaces of the appliances shall be wiped dry. Enamel and chrome-plated surfaces shall be polished. Other than normal wear and tear of appliance use, each cleaned appliance shall be clean to a “like new” standard.

3.3 All cleaning shall be done with appropriate cleaning material for the specific type of surface to be cleaned. The cleaning of refrigerators and the microwave ovens shall be accomplished with a disinfectant cleaner. Cleaning agents containing acids are not suitable for appliances. Any cleaning material needed must be harmless for the re-use of the appliances after completion of cleaning. Environmental friendly cleaning material is required. Chemicals in use must be approved by the Environmental Office at Ramstein Air Base prior to being used in the performance of this contract. The Contractor shall provide Safety Data Sheets (SDS) of chemicals intend to be used for cleaning process with the proposal.

If chemicals change during contract performance or cleaning process the contractor shall notify the COR and provide a new SDS.

3.4 The Contractor shall ensure the work area is cleaned, floors are swept and mopped, and trash is disposed of daily.

4.0 CONFORMANCE WITH ENVIRONMENTAL MANAGEMENT SYSTEMS

4.1 The Contractor shall perform work under this contract consistent with the relevant environmental policy and objectives identified in the installation’s Environmental Management System (EMS) applicable for the contract. The Contractor shall perform work in a manner that conserves water, energy and other resources to the maximum extent feasible and ensure minimum production of waste as possible, giving preference to recycling and reutilization opportunities. Furthermore, the Contractor shall give preference to less toxic materials whenever available and still reliable for their work. In the event an environmental nonconformance or noncompliance of host nation and USAF environmental laws and regulations associated with the contracted services is identified, the contractor shall take corrective and/or preventative actions. In the case of a noncompliance, the Contractor shall respond and take corrective action immediately. In the case of a nonconformance, the Contractor shall respond and take corrective action based on the time schedule established by the EMS Coordinator. In addition, the Contractor shall ensure that their employees are aware of the environmental management system on base and how these requirements affect their work performed under this contract.

4.2 All on-site contractor personnel shall receive the installation EMS awareness level information. This training is provided by 86 CES Environmental Program Manager. They can be reached at DSN: 478-8405 or commercial number +49 63171 405 8405. The contractor shall document the training and provide the training document to the COR.

4.3 CONFORMANCE WITH ENVIRONMENTAL REQUIREMENTS

4.3.1 The contractor shall perform all work in accordance with applicable German and US Air Force environmental laws, regulations and operating standards, including but not limited to the Final Governing Standards (FGS) for Germany and United States OSHA standards. The contractor shall be immediately capable of understanding and addressing environmental laws and regulations as they pertain to work performed under this contract.

4.3.2 The FGS for Germany, US OSHA standards, and other important environmental laws & requirements applicable for all contractors working on base will be made available upon request.

4.4 ENVIRONMENTAL REQUIREMENTS

In addition to all applicable German federal and local environmental codes and regulations, the following specific guidance is provided:

4.4.1 HAZARDOUS MATERIAL

The Contractor shall provide Safety Data Sheets (SDS) of materials and chemicals intend be used and the quantity possible stored for cleaning process with the proposal. Any Hazardous Material possibly required performing the work described in this PWS including cleaning products and rags, but not limited to motor oil, Lubricant, Gasoline, pesticides, herbicides and are required approval prior to be brought onto the installation in accordance with AFI 32-7086, Hazardous Material Management program. The Contractor is required to maintain and have readily available a manufacture specific Safety Data Sheet (SDS) for each hazardous material used to perform the tasks in the PWS. The contractor is responsible to train contractor personnel on the handling, storage use and disposal of the used hazardous material. . All hazardous material need to be transported, and stored in accordance with ADR, and AFI 90-821 “HAZCOM Program”.

4.4.2 HAZARDOUS MATERIAL STORAGE

Any Hazardous material stored on the AF installation has to be stored in approved storage containers in accordance with Wasserhaushaltsgesetz (WHG), and FGS-Germany, Chapter 5 “Hazardous Material, and Chapter 9 “Petroleum, Oil, and Lubricants. FMS will provide one Storage Cabinet for Hazardous Material store the cleaning supplies see para 7.4.

4.4.3 HAZARDOUS WASTE

Any Hazardous waste generated under this contract including cleaning products and rags shall be disposed of base in accordance with the Kreislaufwirtschafts- und AbfallG, TA - Abfall und TA - Siedlungsabfall (current version), the 86 AW Hazardous Waste Management Plan, and AFI 32-7042 Waste management. The contractor is responsible for the correct disposal in accordance with Host Nation (HN) regulations and requirements. No hazardous waste shall be stored at the government facility.

4.4.4 SPILL PREVENTION AND RESPONSE

The contractor shall maintain spill control material on hand at all times sufficient to contain a worst-case scenario spill, both volume and hazard level. If the contractor spills or releases any hazardous substance, the contractor shall immediately report the incident to the COR. The contractor shall be liable for containment and environmental cleanup of the spill or release of such substances. The contractor shall report all spill in accordance with the Hazardous Materials Spill Prevention and Response Plan – 86 AW Plan 32-7069A (U) dated June 2015, to 86 CES/CEIE at building 572 on RAB, 0637147-7712 or DSN 480-7712 immediately. Any refueling or maintenance activity on contractor owned equipment such as vehicles, law mover, tractors or other equipment has to be performed on an approved area equipped with a secondary containment in order to prevent any spill reaching the environment.

5.0 PERFORMANCE SCHEDULE/HOURS OF OPERATION

5.1 All cleaning shall be performed on a daily basis excluding German and American Holidays. Required appliances will placed in the appliance cleaning room by FMS personnel during non- peak and peak season no later than 30 min after work start. Refer to Attachment 7 for a listing of German and American Holidays/Hours of Operation. The Contractor shall be available to receive telephone calls from the COR during normal duty hours and shall respond to calls within 24 hours after notification. Contractor employees shall report on all scheduled days, any day where contractor employees are not present will be reduced from the monthly invoice using the formula of unit monthly price divided by 21 days, to get the daily rate. Timely cleaning of appliances for quick turn is the main objective of FMS and the contractor’s failure to provide consistence performance will be recorded for their performance report.

5.2 The contractor shall complete cleaning on all appliances in the cleaning room and/or accumulated for the cleaning room for that day. Contractor employees shall clean all appliances assigned for the day. Based on the season and demand, that number may vary a daily mixture of the types of appliance cannot be guaranteed.

6.0 PERSONNEL

6.1 The Contractor shall provide in writing within 10 business days after contract award to the Contracting Officer (CO) and the COR, the names of the Contract Manager and Alternate(s) who shall have full authority to act for the Contractor on all matters relating to daily operation of this contract.

6.2 The Contract Manager or Alternate(s) shall be on site during normal duty hours. The Contract Manager or Alternate(s) shall be able to read, write, speak and understand the English language.

6.3 Contractor Personnel shall wear job-related work clothing, personal protection and health material. Personnel shall be easily identifiable by wearing either distinctive clothing bearing the name of the company or wear an appropriate badge, which contains the company and employee’s name. It is the Contractor’s responsibility to ensure the Contractor Personnel have all applicable documents to obtain a base pass. The Government will not sign in Contractor Personnel for any reason.

Sign-in privileges shall be given only to the Contract Manager or an Alternate(s) who can read, write, speak, and understand the English language.

7.0 GOVERNMENT PROVIDED FACILITIES

The Government will provide, without cost, a work area to include:

7.1 APPLIANCE CLEANING ROOM is located in Building 720, Stock Room No. 6 at Einsiedlerhof Air Station.

The size of the room is 96 square meter. The Contractor shall not consume food or smoke in this area. Food consumption and smoking is only allowed in areas designated by the Government.

7.2 The lavatory facilities are located in Stock Room No. 6.

7.3 BREAKROOM Contractor personnel will be allowed access to the Break Room located in Stock Room No.6.

Contractor personnel may utilize the refrigerator located in the Break Room to store food items.

7.4 STORAGE the Government will provide lockable metal storage cabinets including one cabinet for hazardous cleaning material within the cleaning room for the purpose of storing and securing contractor supplies to perform and complete services. The contractor is responsible for providing their own locks. The storage of flammable material or liquids is prohibited. The Government will also provide personnel lockers for contractor personnel to store and secure private property.

8.0 GOVERNMENT PROVIDED SERVICES

The Government will provide, without cost, the following services:

8.1 UTILITIES Hot and cold running water sink drainage, heat, lighting and electrical outlets.

8.2 REFUSE The contractor will have access to trash receptacles of the Einsiedlerhof Air Station, only to dispose of trash generated while performing work under this PWS.

ATTACHMENT NO. 1

APPLIANCE CLEANING STANDARDS

REFRIGERATOR: Clean entire interior and exterior removing stickers, stains, food particles, grease and mold. Clean all sides, doors, handles, sealing’s, and the backsides with the liquefier and compressor. The inside and outside fold of door seals shall be cleaned carefully. Push all the seals aside and remove all dirt underneath. Clean the entire compartment.

All removable shelves, drip pans, racks, crisper drawers, inserts and accessories shall be taken out, thoroughly cleaned, dried and reinstalled. All moldings shall be taken of the glass shelfs. Clean and dry glass shelfs and moldings. Re- attach all moldings to glass shelfs. The interior shall be dried prior to reinstallation of all parts and all exterior sides shall be wiped dry.

DRYER: Clean entire outside panels, upper top panel with dials and top below, front, front door and handle, back side and duct and connection plug. Pull out the lint screen and/or condenser and clean and dry. Clean inside of front door, lint screen and condenser compartment including dryer drum, remove loose objects. The seal of door shall be cleaned carefully.

Re-install lint screen filters and condenser. The interior and all exterior sides shall be wiped dry.

WASHER: Clean entire outside panels, the top panel with dials and knobs, the top, door or lid with handle and the back side with all connections. Open and clean inside door or lid, hinge area and top edge of drum. The door seal shall be cleaned and dried carefully. Clean entire inside of drum and remove loose objects. Take out lint filter and detergent dispenser. Clean the detergent dispenser compartment flush and reinstall lint filter and detergent dispenser. The interior and all exterior sides shall be wiped dry.

MICROWAVE OVEN: Clean all sides, the backside with cord, the switch panel, knobs and the door with handle. The inner side, the outside of door and the door seal shall be cleaned carefully. Open the door, remove turntable, plate, accessories, and clean all items. Clean and dry the inside walls and the exterior. Reinstall all items.

/// FURNISHINGS MANAGEMENT OFFICE ///

DAILY CONTROL DOCUMENT (Fill in O&M or MFH) CONTROL NUMBER:

APPLIANCES CLEANING - CONTRACT NO.

NOMENCLATURE: DATE OF SERVICE:

MAKE: SERIAL NO:

TOTAL:

I CERTIFY THAT ALL ABOVE LISTED APPLIANCES ARE CLEAN, THE PERFORMANCE CONFORMS TO

THE CONTRACT AND THE SERVICE ARE ACCEPTED.

CALLED IN BY DATE/TIME

COR/FMS INSPECTOR CONTRACTOR REPRESENTATIVE

DATE/NAME/SIGNATURE NAME/SIGNATURE

COMMENTS:

ATTACHMENT NO. 3

APPLIANCE CLEANING SURVEILLANCE CHECKLIST

WASHER CONTRACT#

AREAS INSPECTED

S U REMARKS / REINSPECTION

OF DEFECTIVE

1. ENTIRE OUTSIDE PANELS CLEANED

2. TOP PANEL W/ DIALS & KNOBS CLEANED

3. DOOR/LID, HANDLE, HINGE, & SEAL CLEANED

4. BACK SIDE WITH ALL CONNECTIONS CLEANED

5. TOP EDGE OF THE DRUM CLEANED

6. INSIDE OF DRUM CLEANED

7. DETERGENT DIPENSER FLUSHED & REINSTALLED

8. LOOSE OBJECT FOUND

Appliance: accepted Qty: ________ defective & re-inspected Qty rejected Qty See Remarks

Inspector’s printed name:

Inspector’s signature: DATE:

WASHER: Clean entire outside panels, the top panel with dials and knobs, the top, door or lid with handle and the back side with all connections. Open and clean inside door or lid, hinge area and top edge of drum. The door seal shall be cleaned and dried carefully. Clean entire inside of drum and remove loose objects. Take out lint filter and detergent dispenser. Clean the detergent dispenser compartment flush and reinstall lint filter and detergent dispenser. The interior and all exterior sides shall be wiped dry.

ATTACHMENT NO. 4

DRYER: Clean entire outside panels, upper top panel with dials and top below, front, front door and handle, back side and duct and connection plug. Pull out the lint screen and/or condenser and clean and dry. Clean inside of front door, lint screen and condenser compartment including dryer drum, remove loose objects. The seal of door shall be cleaned carefully. Re-install lint screen filters and condenser. The interior and all exterior sides shall be wiped dry.

DRYER CONTRACT#

AREAS INSPECTED

S U REMARKS / REINSPECTION

OF DEFECTIVE

1. ENTIRE OUTSIDE PANELS CLEANED

2. TOP PANEL W/ DIALS & KNOBS CLEANED

3. DOOR/LID, HANDLE, HINGE, & SEAL CLEANED

4. BACK SIDE WITH ALL CONNECTIONS CLEANED

5. LINT SCREEN AND/OR CONDENSER CLEANED

6. INSIDE OF DRUM CLEANED

7. LOOSE OBJECTS FOUND

Appliance: accepted Qty________ defective & re-inspected Qty rejected Qty See Remarks

[Type here]

ATTACHMENT NO. 5

REFRIGERATOR CONTRACT#

AREAS INSPECTED

S U REMARKS / REINSPECTION

OF DEFECTIVE

1. ENTIRE EXTERIOR AND INTERIOR CLEAN AND DRY

2. ALL RUBBER SEALS CLEANED

3. ALL RACKS CLEANED

4. ALL SHELVES AND MOULDINGS CLEANED

5. ALL CRISPER DRAWERS AND UNDER CRISPER

DRAWER CLEANED

6. ALL INSERTS / ACCESSORIES CLEANED AND

REINSTALLED

7. DRIP PAN CLEANED

Appliance: accepted Qty defective & re-inspected Qty rejected Qty See Remarks

REFRIGERATOR: Clean entire interior and exterior removing stickers, stains, food particles, grease and mold. Clean all sides, doors, handles, sealing’s, and the backsides with the liquefier and compressor. The inside and outside fold of door seals shall be cleaned carefully. Push all the seals aside and remove all dirt underneath. Clean the entire compartment. All removable shelves, drip pans, racks, crisper drawers, inserts and accessories shall be taken out, thoroughly cleaned, dried and reinstalled. All moldings shall be taken of the glass shelfs. Clean and dry glass shelfs and moldings. Re- attach all moldings to glass shelfs. The interior shall be dried prior to reinstallation of all parts and all exterior sides shall be wiped dry.

ATTACHMENT NO. 6

MICROWAVE OVEN CONTRACT#

AREAS INSPECTED

S U REMARKS / REINSPECTION

OF DEFECTIVE

1. ENTIRE EXTERIOR CLEANED

2. BACKSIDE W/ CORD CLEANED

3. SWITCH PANEL AND KNOB CLEANED

4. ENTIRE INTERIOR CLEANED

5. TURNTABLE OR PLATE CLEANED & REINSTALLED:

6. DOOR HANDLE AND SEALS CLEANED

Appliance: accepted Qty: ________ defective & re-inspected Qty rejected Qty See Remarks

MICROWAVE OVEN: Clean all sides, the backside with cord, the switch panel, knobs and the door with handle.

The inner side, the outside of door and the door seal shall be cleaned carefully. Open the door, remove turntable, plate, accessories, and clean all items. Clean and dry the inside walls. Reinstall all items.

ATTACHMENT NO. 7

U.S. AND GERMAN HOLIDAY SCHEDULE/HOURS OF OPERATION

List of U.S. Holidays:

*1. 1 January New Year’s Day

2. 3rd Monday in January Martin Luther King’s Day

3. 3rd Monday in February Washington’s Birthday

4. Last Monday in May Memorial Day *5. 20 June Juneteenth *6. 4 July Independence Day

7. 1st Monday in September Labor Day

8. 2nd Monday in October Columbus Day *9. 11 November Veteran’s Day

10. 4th Thursday in November Thanksgiving Day *11. 25 December Christmas Day

*When the holiday is on a Saturday, the preceding Friday will be the U.S. Holiday.

*When the holiday is on a Sunday, the following Monday will be the U.S. Holiday.

List of German Holidays.

1. 1 January New Year’s Day Neujahr

2. ** Good Friday Karfreitag

4. ** Easter Monday Ostermontag

5. 1 May Labor Day Tag der Arbeit

6. ** Ascension Day Himmelfahrt

7. ** Whit Monday Pfingstmontag 8 ** Corpus Christi Fronleichnam

9. 3 October Union Day Tag der Deutschen Einheit

10. 1 November All Saints Day Allerheiligen

11. 24 December Holy Night Heiligabend

12. 25 December Christmas Weihnachten

13. 26 December Christmas Weihnachten

** Indicates dates change each year

Hours of Operation:

Non-Peak Moving Season: 01-October to 30-April Monday- Thursday: 07.30h -16.30h Friday: 07.30h - 15.15h Bldg. opens: 07.30h Appliance for cleaning will be in place by: 08.00h.

Cleaning shall be done by: 16.15h and 15.00h on Fridays

Peak Moving Season: 01-May to 30-September Monday- Friday: 07.00h - 16.00h.

Bldg. opens: 07.00h Appliance for cleaning will be in place by: 07.30h Cleaning shall be done by: 15.45h

ATTACHMENT NO. 8

SAMPLE BI MONTHLY ESTIMATED SCHEDULE FOR NON PEAK SEASON/PEAK SEASON

None Peak Season Schedule Peak Season Schedule Work Month of Scheduled Work Month of Scheduled days for cleaning days for cleaning

1 UP TO 50 1 UP TO 60

2 UP TO 50 2 UP TO 60

3 UP TO 50 3 UP TO 60

4 UP TO 50 4 UP TO 60

5 UP TO 50 5 UP TO 60

6 UP TO 50 6 UP TO 60

7 UP TO 50 7 UP TO 60

8 UP TO 50 8 UP TO 60

9 UP TO 50 9 UP TO 60

10 UP TO 50 10 UP TO 60

11 UP TO 50 11 UP TO 60

12 UP TO 50 12 UP TO 60

13 UP TO 50 13 UP TO 60

14 UP TO 50 14 UP TO 60

15 UP TO 50 15 UP TO 60

16 UP TO 50 16 UP TO 60

17 UP TO 50 17 UP TO 60

18 UP TO 50 18 UP TO 60

19 UP TO 50 19 UP TO 60

20 UP TO 50 20 UP TO 60

21 UP TO 50 21 UP TO 60

Totals 1050 Totals 1260 Bi Monthly /2 525 Bi Monthly /2 630 Workdays 21 Workdays 21 Average p. day 50 Average p. day 60