Atachment 1 - Basic IDIQ PWS.pdf

SP3300-22-R-5005

Attachment 1 – Basic ID/IQ PWS

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PERFORMANCE WORK STATEMENT (PWS)

FOR

BUSINESS DEVELOPMENT SUPPORT SERVICES

SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS

This Section provides general information relating to the conditions of operation and general requirements relating to the professional technical and analytical services required in this contract.

C-1.1 SCOPE OF WORK

A. The Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war. The primary mission of DLA Distribution is to provide supplies and services to United States military forces worldwide. As such, the DLA Distribution Storage and Distribution (S&D) Business Development Office (BDO), located at DLA Distribution, New Cumberland, PA has been established to pursue all Department of Defense (DoD)and Whole of Government (WoG) distribution work, as the DoD’s storage and distribution service provider. Successfully capturing DoD WoG new business will require analytical, process design and network modeling , as well as robust Program Management (PM) support.

B. The Contractor shall evaluate the ability of the organic storage and distribution network to support sustainment strategy for DoD, WOG and Foreign Partners. The Contractor shall develop additional scenarios and perform modeling on an accelerated time frame. Additionally, the Contractor shall perform analysis of the DLA’s Enterprise Business System (EBS) order fulfillment processes to support desired sustainment strategy and identify alternative network modelling strategies based on customer demand patterns and inventory levels and associated business rules.

C. Contractor personnel shall read and familiarize themselves with all organizational mission statements and charters, organizational structures, operating instructions, Standard Operating Procedures (SOP) and policy that will be provided by the government related to specific tasks/projects in the contract. The Contractor shall collaborate with the Government for specific documents/information and data requirements needed to complete specific tasks/projects in the contract. The Government will provide the agreed upon documentation and information within the timeframe agreed in order to support the timelines of the specific tasks/projects in the period of performance.

D. This contract contains brief descriptions of the type of work required and specifically the qualifications required for each labor category. Task orders issued will contain detailed tasks to be performed and timeframes for completion. The Contractor shall provide all project management and supervision necessary to perform the tasks ordered. A task order specifies and authorizes work to be accomplished by the Contractor to satisfy task requirements. The Contractor must be capable of providing a ready workforce with the ability to obtain the appropriate personnel clearances Technical Exhibit 2, and IT eligibilities, C-1.5.7 Information System Security, and Technical Exhibit 1 DoD Common Access Card (CAC).

C-1.2 GENERAL OPERATING CONDITIONS

C-1.2.1 PERIOD OF PERFORMANCE

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The period of performance will be established for a five-year ordering period. The basic contract and first task order will be issued simultaneously, the first task order will include a 90 day transition period. Subsequent TOs will specify the length of the transition period if one is necessary. The Contractor shall begin task order performance within 30 calendar days of the effective date of a task order award. If the Government so decides, a task order may specify shorter periods for the beginning of the task order performance. The Contractor may be required to perform task orders simultaneously.

C-1.2.2 PLACE OF PERFORMANCE

A. The primary place of performance for Contractor resources shall be at the Contractor’s facility.

No reimbursement will be made for Contractor resources travel to or sustainment support at this primary place of performance.

B. Tasks may require the Contractor to work from Government Facilities such as DLA Distribution, New Cumberland, PA; Pentagon, and other DLA, DoD and Military Services locations. If the Government requires support at a location other than the Contractor’s facility, this will done through the issuance of a Task Order. The Government will provide adequate space when on-site performance is required.

C-1.2.3 INTERACTIONS WITH OTHER GOVERNMENT ORGANIZATIONS

The Contractor’s primary interaction with the Government shall be through the Contracting Officer (KO) and the Contracting Officer’s Representative (COR). The COR will:

1. Perform all COR functions;

2. Perform quality assurance evaluations of the Contractor’s performance;

3. Provide the primary interface between the Contractor and Government; and

4. Perform other inherently governmental functions or other functions not part of this task order as prescribed in FAR subpart 7.5.

C-1.2.4 FEDERAL HOLIDAYS

A. Federal holidays generally observed by Government personnel include:

Observed Federal Holidays New Year’s Day Martin Luther King Day Presidents Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

B. If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday. The Contractor shall not be required to perform services on these days. In the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the Contractor on whether services are required for that day.

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C. The Contractor shall coordinate in advance with the COR any requests to work outside the core duty hours. In emergency and critical situations, Contractor employees may be required to work over 40 hours per week as directed by the COR. Labor rates in the schedule do not vary for work over 40 hours per week. The Contractor shall accommodate the different distribution depot time zones when in a travel status as well as to support briefs and meetings occasionally given after normal core hours.

D. In the event an Executive Order (EO) issued by the President of the United States declares

Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the Contractor on whether services are required for that day.

C-1.2.5 CORE DUTY HOURS

The Contractor shall generally perform business development support services required under this task order between the core duty hours of 0700 and 1700, Monday through Friday, with the exception of federal holidays.

C-1.3 TRAVEL

Contractor resources will be required to travel to New Cumberland, PA; Washington, D.C.; DLA Distribution sites; and other potential customer locations. Travel will generally be within the Continental United States (CONUS); however, under special circumstances, travel outside the Continental United States (OCONUS) may be required. All travel by Contractor employees shall be authorized by the KO or COR prior to travel being performed. When travel has been authorized, the Lead Managing Director shall approve and forward travel requests to the COR for Government validation. The Lead Managing Director shall submit travel requests to the COR a minimum of five (5) workdays prior to the travel commencement date. Travel requests shall be in writing and contain the dates, locations, and estimated travel costs. The Contractor shall ensure that all travel is consistent with the Joint Travel Regulations (JTR).

Reimbursements for transportation costs will be limited to allowable expenses for Government directed travel. The Contractor shall be responsible for any costs incurred because of authorized travel, which were in excess of that allowed under Federal Acquisition Regulation (FAR) Part 31.205-46 Travel Costs and the appropriate regulations therein. The Contractor shall complete CDRL A002, Monthly Cost Report for Travel.

C-1.4 PERSONNEL

A. This is a non-personal services contract to perform the requirements described in this contract.

The Government will not exercise any supervision or control over the Contractor’s employees performing the services herein. Contractor employees shall be accountable solely to the Contractor who, in turn is responsible to the Government.

B. All Contractor personnel in performance of work under this contract where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors when work performance and meeting attendance occurs on a military installation.

C. The Contractor shall submit Travel Quarantine-Isolation Tracker, DD Form 3112 and Special SITREP IAW CDRL A003, Travel Quarantine-Isolation Tracker.

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D. Service Contract Reporting (SCR) (formerly known as Contractor Manpower Reporting

Application (CMRA)) Task. The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Logistics Agency via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: https://sam.gov.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. Contractors may direct questions to the Federal Service Desk at https://www.fsd.gov.

E. The Contractor shall provide the names and telephone numbers (to include mobile telephone and pager, as applicable) for all Key Personnel in writing at the start of the transition period. All Key Personnel, upon notification, shall be on-site to meet with Government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours, when not in an excused absence status. In the event of the replacement of any Key Personnel, the Contractor shall submit proposed substitution(s) to the KO or designee.

F. The skill level an individual qualifies for is dependent upon the relevant experience and capabilities of the individual, which equips him/her to perform work identified under this contract. Contractor labor category titles may differ from the Government stated titles below;

however, the Contractor offered labor category titles should match the minimum qualifications necessary to perform the requirements set forth in this PWS. By written mutual agreement and at the Government’s discretion, the contractor may be modified to incorporate additional labor categories not initially listed in the PWS.

C-1.4.1 KEY PERSONNEL

A. The Key Personnel labor categories in this section represent the Governments projected skill sets to meet its’ requirements. The projected skill sets of the labor categories listed in this section do not prohibit the Contractor from using different labor categories. Those individuals currently serving and performing the description of the key personnel requirements and the experience is included in their resumes, will be considered qualified, competent and eligible. The Contractor shall identify their labor categories to fulfil the Key Personnel requirements.

B. KEY PERSONNEL are skilled, experienced, professional and/or technical personnel who are essential for successful accomplishment of the work described herein. KEY PERSONNEL shall not be removed or replaced from the contract unless authorized by the Contracting Officer.

Requests for approval of substitutions shall be in writing and shall provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request must contain a complete resume for the proposed substitute, and any other information requested or needed by the Contracting Officer to approve or disapprove the request. Proposed substitutes must have qualifications that are equal to or higher than the key personnel being replaced. The Contracting Officer or his authorized representative shall evaluate such requests and promptly notify the Contractor in writing whether the proposed substitution is acceptable. The contractor shall submit resumes for all proposed key personnel in accordance with the instructions in the RFP for all Task Orders issued against this contract.

1. Lead Managing Director. The Lead Managing Director shall possess an advanced degree

(Master’s degree or higher) in a field applicable to this position, i.e., logistics, engineering, business, operations research, mathematics or other related discipline. The Lead Managing Director shall also possess 10 or more years’ experience in logistics or related field of https://www.fsd.gov/

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a. Possess experience in leading and providing technical direction involving multiple projects of high complexity

b. Demonstrate communications skills with all levels of management

c. Possess experience in directing the completion of projects within estimated timeframes and budget constraints

d. Possess the ability to negotiate and make binding decisions for the Contractor

e. Deliver presentations and lead senior level client meetings

2. Senior Subject Matter Expert. The Senior Subject Matter Expert shall possess an advanced degree (Master’s degree or higher) in a field applicable to this position, i.e., logistics, engineering, business, operations research, mathematics or other related discipline. The Senior Subject Matter Expert shall have 10 or more years’ experience in logistics or related field of progressively higher responsibility in the public and/or private sector. Shall also be acknowledged in their respective field of expertise as a recognized leader as demonstrated by recent (i.e., within past the year) speaking engagements and/or recent (i.e., within past three years) assignments where their expertise has been required to successfully expedite or complete complex engagements. The Senior Subject Matter Expert shall:

a. Possess experience in leading and providing technical direction involving multiple projects of high complexity

b. Demonstrate communications skills with all levels of management

c. Demonstrate experience in directing the completion of projects within estimated timeframes and budget constraints

d. Possess specific, recent, and relevant supply chain management experience in DoD

e. Deliver presentations and lead senior level client meetings

3. Program Manager. The Program Manager shall possess an advanced degree (Master’s degree or higher) in a field applicable to this position, i.e., logistics, engineering, business, operations research, mathematics or other related discipline. The Program Manager shall have 10+ years’ experience in logistics or applied mathematics in the public and/or private sector. Shall also be acknowledged in their respective field of expertise as a recognized leader as demonstrated by recent assignments where their expertise has been required to successfully expedite or complete complex engagements. The Program Manager shall:

a. Be responsible for day to day management of project

b. Demonstrate ability to provide guidance and direction for specific tasks and sub-tasks of projects under this contract

c. Possess proven ability to manage multitask projects of high complexity

d. Shoulder responsibility for formulating design, implementation and management of assigned projects

e. Provide quality control of projects and interface with client on project specific issues

f. Ensure projects are completed within the estimated timeframes and budget constraints

g. Deliver presentations and leads client meetings

4. Project Management Lead. The Project Management Lead shall possess a Bachelor’s degree. The Project Management Lead shall have at least 1 year of professional experience in the analytical track of the assigned contract. The Project Management Lead shall:

a. Interface with the client on a day-to-day basis

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b. Support the completion of specific tasks of a project within estimated timeframes and budget constraints

c. Lead teams in conducting economic and business case analysis and providing decision support to senior management

d. Support strategic planning, visioning, and goal setting for senior management

e. Support presentations and client meetings.

C-1.4.2 NON-KEY PERSONNEL QUALIFICATIONS

A. The Non- Key Personnel labor categories in this section represent the Governments projected skill sets to meet its’ requirements. The projected skill sets of the labor categories listed in this section do not prohibit the Contractor from using different labor categories. The contractor shall submit resumes for all proposed key personnel in accordance with the instructions in the RFP for all Task Orders issued against this contract.

1. Analyst. The Analyst shall possess a Bachelor of Arts or Bachelor of Science degree in a field applicable to this position, i.e., logistics, engineering, business, operations research, mathematics or other related discipline. The Analyst shall have four or more years’ experience of progressively higher responsibility in the public and/or private sector in the analytical track of the task order. The Analyst shall:

a. Be responsible for project analytical and modeling activities

b. Demonstrate ability to provide guidance and direction for specific tasks and sub-tasks of a project under this contract

c. Interface with the client on a day-to-day basis

d. Support the completion of specific tasks of a project within estimated timeframes and budget constraints

e. Support presentations and client meetings

C-1.5 SECURITY

A. The Contractor or any representative of the Contractor entering DoD locations to perform task order requirements shall abide by all security regulations and may be subject to security inspections. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to regulatory guidance.

B. All Contractor personnel shall conduct themselves IAW acceptable business decorum at all times.

The Contractor shall remove any individual from the site whose continued presence or employment on this task order is deemed by the KO to be contrary to the public interest, deemed to adversely affect health, morale, welfare, or good order and discipline on the installation, or inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

C. The Contractor shall ensure the physical security of all Government property, accountable property or information provided under this contract is secured and protected against theft, sabotage, or other acts constituting illegal destruction. The Contractor and its personnel shall comply with all DoD and DLA regulatory guidance:

1. DLAM 5200.08 DLA Physical Security Manual

2. DLAR 4145.11 Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and

Pilferable Items of Supply.

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3. DLAI 6304 Information Security Program

4. DLAI 6305 Operations Security (OPSEC)

5. DLA 4306 Physical Security Program

6. DoDM 5200.1 (Volumes 1-4) Information Security Program

7. DoD 5200.2-R Personnel Security Program

8. DoD 5200.8-R Physical Security Program

9. DoD 5205.02-M DoD Operational Security (OPSEC) Program Manual

10. DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM)

11. DoD 5220.22-R Industrial Security Regulation

12. DoD 2000.12 DoD Antiterrorism Program

13. DoD 2000.16 DoD Antiterrorism Standards

14. DoD O-2000.12-H DoD Antiterrorism Handbook

15. DoD 5100.76 Physical Security of Sensitive Conventional Arms, Ammunition, and

Explosives (AA&E)

16. DoDI 5240.6 Counterintelligence (CI) Awareness and Briefing Program

D. The Contractor shall report any security deviation or Practices Dangerous to Security (PDS), to include COMSEC, OPSEC, INFOSEC, etc., to the KO or designee within one (1) hour of discovery. PDS have the potential to jeopardize the security of sensitive information and material if allowed to perpetuate.

C-1.5.1 REPORTING OF CRIMINAL VIOLATIONS

The Contractor shall report immediately to the KO or COR, any suspected, alleged, or actual criminal incidents IAW DLAI 5105, Reporting of Criminal Incidents.

C-1.5.2 AUTHORIZED VISITOR CONTROL

Authorized visitors on official business related to this contract shall obtain approval from the host installation Law Enforcement and Security Office and the KO or COR for entrance to the host installation. The Contractor shall submit a DLA Form 1818, Visitor Request Form or equivalent form to the KO or COR at least one (1) week in advance for all planned off-base visitors needing base access and shall follow the host installation policy for all visitors.

C-1.5.3 PERSONNEL CLEARANCE

A. The Homeland Security Presidential Directive 12 (HSPD-12) has established criteria for Contractors who require a Common Access Card (CAC) for either physical access to an installation or access to government information technology (IT) systems. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary access pending final adjudication of the PSI. The Contractor shall request personnel clearances IAW instructions found in TE 1.1 Contractor Personnel Security.

C-1.5.4 DoD COMMON ACCESS CARD (CAC)/IDENTIFICATION BADGE (ID

BADGE)/ELECTRONIC KEY CARD

A. Every Contractor employee shall obtain and possess a DoD Common Access Card (CAC) and/or an Access ID Badge, as required by HSPD-12 and Directed-Type Memorandums (DTM) 08-003.

Upon favorable review and initiation of the PSI to establish the suitability of an employee for the

8 | P a g e job and the approval for temporary Information Technology (IT) access pending final adjudication of the PSI, the Contractor shall submit to the KO or designee a request for the DoD CAC IAW TE 1.2, CAC Procedures. The Contractor shall complete CDRL A001, Monthly Contractor Employee CAC Report.

B. The Contractor shall safeguard all CAC and/or ID Badges. Contractor employees shall not share CAC and/or ID Badges. Each Contractor employee shall wear the ID Card(s) conspicuously on his or her outer clothing above the waist at all times while working on the installation. Personnel may be challenged and removed from the work area or denied access to the host installation if the ID Card(s) are not worn. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

C. In the event that a Contractor employee damages his or her CAC and/or ID Card, the Contractor shall report the damaged CAC and/or ID Badge within two (2) working hours after discovery of damage to the KO or COR. The Contractor shall arrange for a replacement CAC and/or ID Card.

The Contractor shall return all government-furnished CAC and/or ID Card(s) to the Government IAW TE 1.2 Common Access Card (CAC) Procedures. Contractor personnel failing to return their Government CAC and/or ID Card are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701.

C-1.5.5 INFORMATION SYSTEM SECURITY

A. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary IT access pending final adjudication, but not less than fourteen (14) working days prior to the employee’s start date, the Contractor shall request Information Technology (IT) eligibility for an employee requiring access and passwords to the government-furnished data systems. All Contractor employees who perform data entry and query functions shall require IT Level III category eligibility (the minimum access level that includes no sensitive or classified information).

B. Contractor access to Government IT data systems shall be granted on a “need-to-know” basis, IAW DLAI 8510.01 Information Assurance (IA) Management Controls to Contractor personnel who will perform data input and retrieval functions and for “clearance special access,” if applicable IAW DoD 5200.2-R, Personnel Security Program. All Contractor personnel provided with access to government-furnished computers and systems shall observe IT security policies and procedures as provided by the KO or COR. The Contractor shall notify the KO or COR within 12 hours when, for reasons of personnel resignation, reassignment, termination, or completion of portions of the contract, Contractor personnel no longer require access to government systems.

C. The Contractor shall observe all copyright agreements. In the interest of protecting Government systems from computer viruses, the Contractor shall not use public domain software nor shall Contractor personnel download software from public bulletin boards or Internet websites. The Contractor shall use only government-furnished software in performance of the contract requirements. Should the introduction of a computer virus or malicious destruction of computer software, stored information, or hardware result from the use of public domain software or from software taken from a public bulletin board or Internet website, the Contractor shall be required to repair the damage and incur all costs at no expense to the Government and without impact on delivery schedules.

C-1.5.6 SAFEGUARD INFORMATION

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A. The Contractor shall not allow access or disclosure of contract related information regarding the operations of DLA to any government agency, non-government agency, or individual unless specifically authorized by the KO or COR. The Contractor shall provide documents and files requested by such parties to the KO or COR within one (1) hour of receipt of the authorized request. All files are the property of the Government and the Contractor shall turn all files over to the KO or COR at the completion or termination of this task order.

B. The Contractor may be required to access data and information that is proprietary to a government agency or Contractor or that is of such nature that its dissemination and use other than as specified in this contract would be adverse to the interests of the Government or others.

The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to government personnel who are authorized to receive the information or upon written approval of the KO or COR. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.

C. Disclosure of information regarding operations and services of DLA to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity, which could result in, or increase the likelihood of, the possibility of a breach of DLA’s security or interrupt the continuity of DLA’s operation.

C-1.5.7 CONTACT OF A SUSPICIOUS NATURE

A. Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately, either verbally or in writing, to their supervisor who shall report it within two (2) hours to the KO or COR for action. Key contacts for reporting purposes are defined as:

1. Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.

2. A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.

3. Contact with a known or suspected intelligence officer from any country.

4. Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons. Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests’ may be adverse to the United States. Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the KO or COR for action.

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C-1.5.8 FORCE PROTECTION

Force Protection Conditions (FPCONs) may affect access to Government installations. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed because of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s access to Government facilities. The Contractor shall ensure that business development support services are sustained during heightened security measures.

C-1.6 RECORDS MANAGEMENT

A. The Contractor shall complete appropriate documentation as necessary for each of the contract requirements. The Contractor shall retain source documents IAW DLAI 5015.01, Records Management, 44 U.S.C Chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552);

Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228. Source documents include but are not limited to receipts, issues, shipments, transfers, supply CC changes, inventory and financial adjustments, and packaging work orders. The Contractor shall:

1. Treat all deliverables under the contract as the property of the U.S. Government for which the

Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

2. Not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

3. Not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

4. Not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

5. Deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

6. Comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

7. Obtain prior written consent from the KO for disposition of documents. The Government and its Contractors are responsible for preventing the loss or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

C-1.7 QUALITY CONTROL PLAN (QCP)

A. The Contractor shall provide a QCP compliant with FAR 52.246-4(b), “Inspection of Services- Fixed Price” and IAW CDRL A004. The contractor’s QCP shall specifically addresses methods for meeting performance standards, customer requirements, and complying with applicable regulations.

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B. The Contractor’s quality system shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance (e.g., all functional areas, all Acceptable Performance Levels (APL) and non-APL requirements). The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. Within 24 hours of completion, the Contractor shall provide to the COR, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts and graphs.

C. The Contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the Government. Changes made after KO or designee acceptance shall be submitted in writing to the KO or designee for review and acceptance. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

D. The Government will implement a Quality Assurance Surveillance Plan (QASP) to ensure acceptable performance is achieved. The KO or COR will tailor the QASP based on the Contractor’s QCP. The QASP documents QCP effectiveness and provides a systematic method to evaluate the services the Contractor is required to furnish. Failure to perform a missed or incomplete documentation submission that negatively impacts DLA Operations, for example, may result in remedial actions by the Government. Failure to perform that results in circumstances that cannot be quantified as a dollar value may result in the issuance of a Contract Deficiency Report (CDR) that defines the specific failure to perform, requests the Contractor investigate and document the circumstances, and directs the Contractor to institute a course of action that will preclude a reoccurrence. Specific failure to perform or an act of willful negligence that can be quantified in terms of dollars may result in an adjustment to the Contractor monthly invoice. In all cases, documentation relevant to the failure to perform will be retained by the Government and may be considered during past performance evaluations and assessments.

C-1.8 CERTIFICATION AND ACCEPTANCE

The KO will identify the COR at the time of contract award. The COR is designated, along with the KO, as the primary points of contact concerning the performance requirements under this contract. The COR is designated as the point of final inspection and acceptance by the Government of all deliverables and services performed under this task order.

C-1.9 TRANSITION

The Government envisions some or all of the requirements in Section C-1.9.2 and C-1.9.2 (See below) to be necessary during transition. See section C-1.2.1, Period of Performance.

C-1.9.1 PERSONNEL HIRING ACTIONS AND TRAINING

A. Within 10 days after task order award, the Contractor shall have completed all hiring actions that includes but is not limited to initial background checks, drug screening, etc. for the Key Personnel. The Contractor shall complete all necessary personnel clearance actions and Systems Access Requests (SAAR). All SAARs are requested using the Account Management and Provisioning System (AMPS).

B. The Contractor shall complete all necessary personnel clearance actions and Systems Access Requests (SAARs) throughout the transition period but NLT 10 working days prior to the start of task order performance.

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C. The Contractor shall review training records of personnel hired from the preceding task order to determine if the employee has current training documented for safety and Training specific to position.

C-1.9.2 WORK-IN-PROCESS REVIEW

The Government will determine the carry-over for work-in-process (WIP). Throughout the transition period, the Government will monitor work-in-process and provide the new Contractor weekly WIP reports. Not later than (NLT) five (5) working days prior to the end of the transition period, the Government will review all work-in-process that is the responsibility of the incumbent Contractor and assess any impacts to the new Contractor’s performance on the scheduled start date.

SECTION C-2 DEFINITIONS

C-2.1 DOD DICTIONARY

A. The DoD Dictionary of definitions and terms is available on the Internet at http://www.dtic.mil/doctrine/dod_dictionary.

SECTION C-3 GOVERNMENT- FURNISHED DATA SYSTEMS

C-3.1 GOVERNMENT–FURNISHED DATA SYSTEMS

A. The Government will provide access to resources and information to include Government data systems required for performance of work under this contract. The Government will furnish training for Contractor personnel on the Government data systems at no additional cost to the Contractor.

B. Contractor access to Government-Furnished IT data systems shall be granted on a “need-to-know” basis, IAW DLAI 6401 IA Management Controls and IA Technical Controls, to Contractor personnel who will perform data input and retrieval functions and for “clearance special access,” if applicable IAW DoD 5200.2-R. At contract award, the Contractor shall request IT access for employees requiring access and passwords to the Government-

Furnished Data Systems. (See paragraph C-1.5.7, Information System Security). The Contractor shall use data systems furnished by the Government only for performance of work under this task order or as authorized by the KO or COR.

SECTION C-4 CONTRACTOR-FURNISHED EQUIPMENT, SUPPLIES, AND TRAINING

C-4.1 CONTRACTOR-FURNISHED EQUIPMENT AND SUPPLIES

A. The Contractor shall furnish equipment not provided by the Government. Title to Contractor-furnished equipment shall remain with the Contractor. Contractor-furnished equipment shall meet the same safety requirements as those established for government equipment.

B. The Contractor shall furnish supplies not provided by the Government.

C-4.2 CONTRACTOR-FURNISHED TRAINING

http://www.dtic.mil/doctrine/dod_dictionary

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A. The Contractor shall provide the training, which may be required for Contractor personnel to comply with the contract requirements. The Contractor shall be responsible for all costs associated with this training. The Contractor shall maintain copies of training records, designation letters, and certificates on site and make them available for the KO or COR to review upon request. The training records shall include, at a minimum, the name of the employee, the name of the course, the source of the training, a description of the training provided, and the date the employee successfully completed the training.

B. The Contractor shall maintain copies of all Government and Contractor provided training records, designation letters, and certificates onsite for the duration of the contract and make them available for the KO or designee to review upon request. The following Enterprise Wide Mandatory Training, will be tracked in LMS: .

1. Antiterrorism Level 1. The purpose of this training is to increase awareness of terrorism and to improve ability to apply personal protective measures. Completion of this training meets the annual requirement for Level I antiterrorism training prescribed by DoDI 2000.16.

2. Combating Trafficking in Persons. DoD requires Contractor employees to complete CTIP Computer Based Training (CBT) within 30 days of employment and thereafter on an annual basis. Training time for the completion of this course is approximately 20 minutes.

3. Counterintelligence. Training is provided to meet requirements of DoD 5240.6 Counter intelligence (CI) Awareness Briefing, and Reporting Programs, August 7, 2004, para 6.1.4.

Source: DoDI 5240.6, Counterintelligence Awareness, Briefing, and Reporting Program

4. Cyber Awareness. This training is required for all employees with access to DLA network and Government Data Systems. This training is available via a web-based, self-taught course. This 40-minute course is part of the vital effort to ensure the confidentiality, integrity, availability, and non-repudiation of DLA information and data. An employee failure to complete this training may result in loss of his/her access to the DLA IT systems.

5. OPSEC. The purpose of this training is increased mission effectiveness. DLA has a very important mission to support the war fighter and we have a lot of critical information that our adversaries can use to disrupt those operations. Terrorists, other governments, and even private organizations are a threat to us. Every day, they are attempting to collect our government’s secure critical information in order to have an advantage over us.

6. PII-Personally Identifiable Information. The course is designed to prepare personnel to recognize the importance of PII, to identify what PII is, and why it is important to protect PII.

7. Records Management. Federal regulations require all personnel to be reminded annually of Agency recordkeeping policies (36 CFR 1222.20(9)). In this briefing you will be advised of what your responsibilities are in managing this organization's information resources as records. You will find out just what information is considered to be a record and what is not a record. This briefing will cover management of records created or received in all media, including electronic.

SECTION C-5 SPECIFIC TASKS

C-5.1 Network Planning and Modeling

The Contractor shall simulate network capability in order to anticipate cost, capacity, and performance impacts associated with new offerings and a greater level of inventory integration.

Furthermore, as demand levels, stock positioning, and customer fulfillment methods change, the Contractor shall support to quantify the associated network impacts in order to enable a more efficient use of the network. Services include but are not limited to the following:

1. Develop a data repository of all materials, transportation flows, and costs of the network

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2. Update and maintain working network model to continue to capture changes to the network and new customer integration

3. Develop capability to model customer outcomes and operations.

4. Develop and execute scenarios to determine the cost, capacity, and performance impacts of changes to the network.

5. Support the development of recommendations based on these outputs for internal decision-makers, customers, and industry partners.

C-5.2 Product Integration

The Product Integration Initiative is to align organic distribution solutions, functions, and customer outcomes with commercial providers. Services include but are not limited to the following:

1. Identify business processes impacted by new products/offerings

2. Design new business processes or modifications to existing processes to support new products/offerings

3. Analytics support to determine business impact of institutionalizing process changes

4. Provide recommendations for processes to be updated and new products/offerings

5. Conduct a detailed impact analysis on all current processes and standard operating procedures.

6. Compare and quantify the cost of policy compliance and the associated customer impact.

7. Based on the outcomes of the assessment, propose streamlined processes by functional area and associated policy changes with the objective of reducing cost while achieving required customer performance outcomes.

8. Design and development of new processes and support models to meet the requirements of new customers/products

9. Internal and external stakeholder engagement support for new initiatives to support new customers, products, and business processes

10. Support the re-development of internal warehousing strategies to align to current and future customers or products

11. Assist in facilitation of information-sharing, strategy development, operational and future planning sessions with customers and other related stakeholders regarding new business opportunities and associated on-boarding of new missions

12. Assist in development of information and decision Powerpoint briefs and Fact Sheets to ensure all internal and external Leadership and stakeholders aligned on program status, challenges and way forward

C-5.3 Program Management Support (PM)

The contract will provide Program Management support to assist DLA Distribution in the development, execution, and monitoring of assigned and future projects aimed at identifying, onboarding and sustaining new customers and their related storage and distribution requirements.

This effort shall assist DLA Distribution Program Managers and Project Leads in the execution of logistical support for DoD and WoG requirements during the development and implementation of product support strategies, supporting new storage and distribution missions, supporting major modifications to storage and distribution missions, the re-validate and re-engineer of service support strategies for existing and new DoD and WoG requirements. Program Management support includes, but is not limited to: performing mission analysis of prospective new work being considered, developing business cost analysis relative to new missions, developing plan of action and milestones (POAM) for new missions being onboarded, creating associated PM-related deliverables, such as Fact Sheets, Powerpoint Presentations, excel spreadsheets, Executive

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Summaries, and organizing meetings and capturing meeting minutes. Distribution Programs requiring such PM-related support include, but are not limited to: F-35 Lightning II, Veteran’s Administration (VA) Personal Protective Equipment (PPE), Public Private Partnerships (PPP) authorized under NDAA 2017 Section 883 authority, OSD’s Warehouse Utilization (WU) initiative, and U.S. Army Corp of Engineer (USACE).

This effort necessitates the need of Program Management support to DLA Distribution’s Business Development and Strategic Plans Office (J5/BD) for the sustainment of various emerging and on-going storage and distribution initiatives and projects. this includes, but not limited to; new business or network optimization operational, process and financial assessment, requirements gathering, data analytics and modeling, written deliverables (Reports, Fact sheets, Powerpoint Briefings, ect), and deployment assistance.

Operational and Functional Areas: DLA Distribution J5/BD requires Program Manager related functional support assistance in the areas of (1) life cycle logistics and sustainment product support; 2) supply chain and asset management (order fulfillment); (3) provisioning and cataloging; (4) storage, distribution, and transportation; and (5) and disposition. The contractor shall support DLA Distribution’s efforts by providing program management and technical support knowledgeable in these areas, and assist in the development, planning, and execution in these complex efforts involving numerous external organizations (e.g. OSD, Weapons System Program Offices, U.S. Military Services, International Partner and Allied Nations, Foreign Military Sales Customers, etc.).

C-5.4 Pricing Strategies

The contractor shall conduct data analysis on the costs incurred by the organization and develop/recommend pricing strategy(s) for the organization to recoup their costs from the customer. The contractor shall produce simulations to reflect impacts of changes in customer groups, changes in customer demand, changes in customer pricing, and changes level of support provided. The contractor shall communicate the outcomes to senior leadership, develop a pricing tool, and develop an implementation plan.

,SECTION C-6 REPORTING REQUIREMENTS AND TECHNICAL EXHIBITS (TEs)

C-6.1 MANDATORY REPORTS

The Contractor shall create and distribute reports as described below in the Contract Data Requirements Lists (CDRLs) listed below for the Government to administer performance of the contract requirements and to manage and interface with other government activities or agencies.

Title CDRL Number Monthly Contactor Employee CAC Report

A001

Monthly Cost Report for Travel A002 Travel Quarantine Isolation - Tracker

A003

Quality Control Plan A004 Small Business Participation Quarterly Progress Report

A005

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C-6.2 TECHNICAL EXHIBITS

This PWS incorporates the following list of TEs by reference, with the same force and effect as if they were given in full text

TEs

NUMBER TITLE

TE 1.1 Contractor Personnel Security TE 1.2 CAC Procedures

C-7 ACCEPTABLE PERFORMANCE LEVELS

END OF PERFORMANCE WORK STATEMENT (PWS)

ACCEPTABLE PERFORMANCE LEVELS (APLs) PWS Paragraph Performance Requirement

Standard Acceptable Performance Standard

Method of Surveillance

Specific taskings/projects IAW contract requirements

Taskings/projects are accurately and comprehensively completed IAW project milestones

Quality and Timeliness - 98% of taskings…