Appendix J – Manitowoc’s Cellcom Contract.pdf

This is a cellular services contract document for the City of Manitowoc involving Cellcom, a telecommunications service provider. The contract establishes terms for wireless communication services and related offerings to support municipal operations. The document outlines the scope of services, pricing structures, and operational requirements for Cellcom's provision of cellular connectivity and associated telecommunications support to the city's departments and operations.

The contract specifies service delivery standards, network coverage requirements, and performance metrics that Cellcom must maintain throughout the contract term. Pricing is structured according to established rate schedules with provisions for service tier options and potential adjustments based on usage patterns and service level modifications. The agreement includes terms governing service activation, customer support, billing procedures, and remedies for service failures or non-compliance with established performance standards.