A02_PWS_USAG Wiesbaden Pest Mgmt_Final 01.29.26.pdf

PEST MANGEMENT SERVICES

PERFORMANCE WORK STATEMENT (PWS)

United States Army Garrison Wiesbaden

25 November 2025

Table of Contents

Table of Contents

1.0 General Information:

2.0 Definitions and Acronyms:

3.0 Government Furnished Property, Equipment and Services:

4.0 Contractor Furnished Equipment and Items:

5.0 Specific Task and Standards:

6.0 Operations:

7.0 Applicable Publications: (Current Editions)

8.0 Attachments

1.0 General Information:

Scope:

The Contractor shall provide non-personal scheduled and On-Demand Pest Control and

Surveillance services. The Contractor shall furnish all employees, supervision, equipment, supplies, tools and transportation necessary to provide comprehensive integrated pest control and surveillance services within the USAG Wiesbaden footprint.

The Contractor shall utilize primary and, on all levels, Integrated Pest Management (IPM) for the pest surveillance and control program. The Contractor shall have adequate personnel for scheduled and On-Demand services that allow for services to be carried out in several varying locations simultaneously. The Contractor shall comply with existing applicable Host Nation laws and regulations, environmental laws, and accepted commercial standards and practices. Over time, changes may occur to the USAG

Wiesbaden footprint and inventory that may increase or decrease the size or magnitude of services covered by this contract. Any such changes shall be considered within the scope of this contract.

Objectives:

The Contractor shall manage all Pest Control and Surveillance related requirements within USAG Wiesbaden. Services shall include regularly scheduled pest control services as well as On-Demand service order requests (see approved service requests, Para#

5.1.1).

USAG Wiesbaden has a self-help pest management program to assist building occupants with control of nuisance pests such as ants, silverfish, etc. Factors such as individual success in the self-help pest management program, variations of sanitation, weather conditions, pesticide effectiveness, and new developments in pest control materials or changes in Host Nation law or Army policies may affect the amount of work required.

Pest Management Services under this PWS include surveillance and control of:

• Rats and Mice

• Household Pests - Cockroaches, earwigs, sow bugs, crickets, etc.

• Stored Product Pests - Grain and flour beetles, meal moths, spider beetles, mites, etc.

• Public Health Pests - Fleas, bedbugs, wasps, Oak Processionary Moth caterpillar larvae and nests, etc.

• Nuisance Pests - Ants, silverfish, spiders, etc.

• Response to problems with wild animals entering the facilities such as dormice

• Control of pigeons, and eventually other birds

• Carcass removal and proper disposal of rodents, birds, and rabbits associated feces, and any other contaminated materials

Period of Performance:

The period of performance shall be five (5) 12-month ordering periods based on the dates below. The Government reserves the right to issue one or more task orders during each ordering period based on its needs. The date of issuance of each task order will determine the pre-established pricing to be utilized, as outlined in the price book incorporated into this contract.

Ordering Period 1 February 01, 2026, to January 31, 2027

Ordering Period 2 February 01, 2027, to January 31, 2028

Ordering Period 3 February 01, 2028, to January 31, 2029

Ordering Period 4 February 01, 2029, to January 31, 2030

Ordering period 5 February 01, 2030, to January 31, 2031

Contractor Work Plan (CWP) and Quality Control Plan (QCP):

1.4.1 Contractor Work Plan (CWP) (Deliverable 1): The Contractor shall develop and maintain a detailed Contractor’s Work Plan (CWP) to schedule and accomplish the requirements of this contract.

The CWP shall specify the schedule, technical approach, and resources required for the planning, execution, and completion of the performance objectives. The

CWP shall address continuous monitoring, pest response and removal procedures, record keeping, warranties, education, and communication to installation personnel to prevent nuisance pests and disease vectors in and around any facility located on the USAG Wiesbaden grounds and facilities. The

Contractor may review the installation’s historical records of pest activity and abatement actions, survey facilities and grounds, and consult with the

Installation Pest Management Coordinator (IPMC) through the COR in development of a plan.

The Contractor shall submit a draft of the CWP, with proposed pesticide labels and Material Safety Data Sheets (MSDS), within fifteen (15) work days of contract award. The draft CWP and any subsequent revisions are subject to review and approval, through the Contracting Officer (KO) or the designated contracting Officer Representative (COR).

The Contractor shall submit the final CWP within ten (10) work days of receipt to the KO or the designated COR. The final CWP shall include labels, MSDS, and the planned pesticide use proposal (an electronic document provided by

Government) and comply with all applicable host nation and Federal regulations.

1.4.2 Quality Control Plan (QCP) (Deliverable 2):

The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with this PWS.

The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. At a minimum, the QCP must include the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How the Contractor will monitor work to ensure that performance complies with all timelines, deadlines, and goals.

c. How the Contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d. How the Contractor will monitor and ensure staff qualifications remain current and valid throughout contract performance.

e. How the Contractor will ensure all keys issued will remain controlled items

f. How the Contractor will inventory and track maintenance of all Government

Provided Equipment / Materials, if applicable.

g. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

h. How the Contractor will file and save all Quality Control related documents for the life of the contract plus five (5) years.

1.4.2.2 A draft QCP shall be submitted to the COR for review and acceptance within fifteen (15) working days after date of contract award. After acceptance of the QCP, the Contractor will receive the COR’s acceptance in writing. Revisions shall be addressed and resubmitted to the COR within five (5) work days after Government input. Any changes to the accepted QCP shall be resubmitted for acceptance within five (5) work days after changes occur.

1.4.3. The Contractor shall inform the COR or alternate COR (ACOR) of issues or potential issues that might affect the performance within two (2) hours of identifying those issues verbally or by phone call. Verbal or telephoned reports regarding these potential issues shall be followed up by written reports within two (2) work days (Deliverable 3).

Place of Performance:

The work to be performed under this contract will be performed at USAG Wiesbaden installations and facilities, see PWS Attachment 4.

License and Certifications:

The Contractor shall provide its business license and pest management specialist’s names, certification numbers, certification categories, and expiration dates. The

Contractor personnel shall perform pest surveillance, pest control, inspection operations, and pesticide application, in accordance with (IAW) DODI 4150.07 and USAG

Wiesbaden IPMP. All pest management work shall be performed by a licensed business and individuals certified IAW DOD and Host Nation requirements and regulations. All

Contractor personnel who apply pesticides shall have full commercial certification. (IHK approved Pest Controller and Sachkundenachweis Pflanzenschutz). Neither private applicator certification nor registered technician certification is acceptable. Proof of certification shall be provided to the government prior to contract award, and annually by end of the performance period. The Contractor shall ensure that the licenses/certificates and training of Contractor personnel are kept current. Copies of these licenses/certifications shall be provided to the IPMC IAW IPMP and the COR.

Certificates shall be provided prior to commencement of work and for any new personnel prior to performing services under this PWS and upon request. (Deliverable

4)

The Contractor shall provide to the COR the following current and valid professional licenses, certifications, and permits (Deliverable 5):

a. The Contractor shall have a DIN EN ISO 9001 Quality Management System certification (most recent version).

b. The Contractor shall have a DIN EN 14001 for Environmental Management System certification (most recent version).

c. Proof that the Contractor is registered and approved to perform pest control services in Germany, IAW Hazardous Substance Regulation, Amendment 1, No 3.

Traffic Flow:

The Contractor shall maintain the free flow of vehicular and pedestrian traffic while conducting pest management service tasks. At the close of each workday, the Contractor shall ensure that work sites are safe for traffic. Debris resulting from contract services shall be removed daily and disposed of in accordance with applicable regulations. The

Contractor shall provide disposal documents when requested by the COR (Deliverable

6). At the end of the workday or as soon as practicable, the Contractor shall provide to the COR any personal items or property found while performing services.

Restoration and Reporting of Real Property Damage:

The Contractor shall be responsible for all damages or claims, for injury to persons, their property, and equipment, which results from its conduct or the conduct of its personnel during the performance of contract services. Accidents, spills, and damages shall be reported immediately to the COR (Deliverable 7). The Contractor shall ensure that refueling of machines is performed on authorized paved areas.

Post Award Conference/Periodic Progress Meetings:

The Contractor Shall attend the post award conference convened by the Contracting

Activity or Contract Administration Office in accordance with Federal Acquisition

Regulation (FAR) Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the

Contractor's performance. At these meetings, the Contracting Officer will apprise the

Contractor of how the Government views the Contractor's performance and the

Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1. When the KO, COR, and DPW management meet with the Contractor to review the

Contractor’s performance, written minutes of the meeting will be recorded by the

Government and signed by the Requirements Authority (RA) and the KO.

2. The Government will distribute written minutes within five (5) work days after the meeting.

3. If any party does not concur with any portion of the minutes, the non-concurrence shall be provided in writing to the KO/COR within two (2) workdays following receipt of the minutes.

4. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

Specific Contractor Requirement, Roles, and Responsibilities:

1.10.1 Residency:

1. All Contractor employees shall be legal HN residents and/or shall be able to provide a legal HN work permit.

2. The Contractor shall immediately remove any employee that is not a legal

HN resident or does not have a legal HN work permit.

3. The Contractor personnel shall be able to communicate clearly in the

English language.

1.10.2 Contractor Hiring Restriction:

The Contractor shall not hire or subcontract with off-duty or former Government employees whose employment would result in a conflict of interest as defined in

DoD 5500.7-R Joint Ethics Regulation 30 August 1993, to include change dated

17 November 2011.

1.10.3 Contractor Identification:

1. The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from

Government employees.

2. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

3. Contractor owned/leased vehicles and trailers shall be clearly identified.

1.10.4 Standards of Conduct:

1. Contractor personnel’s conduct shall not reflect discredit upon the

Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation.

2. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance.

3. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner.

4. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

5. The Contractor shall ensure employee conduct complies with 41 USC §423, Procurement Integrity.

6. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

7. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

1.10.5 Contractor Key Personnel (Deliverable 8):

The Contractor shall provide a resume for key personnel, designated in writing, to the KO and COR during the acquisition process. In the event of a replacement after contract award, the Contractor must submit resumes or CVs for any newly hired key personnel to the COR and KO at least seven (7) days prior to the employee commencing work on the contract. These submissions must demonstrate that the new personnel meet all minimum qualifications and experience requirements as outlined in this PWS.

These key personnel shall be available during normal duty hours. See 1.12.

These individuals designated as key personnel shall be proficient in speaking, reading, and writing the English language.

Technical Project Manager (TPM):

The Contractor shall provide a TPM who is responsible for the performance of the work. The TPM shall have the necessary management expertise to assure the performance of work as required in this contract. The TPM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name and contact information of the TPM shall be provided to the COR and shall be on-site, or available, during normal business hours (See 1.12). In the circumstances when the TPM is not available, the Contractor shall designate an Alternate TPM (ATPM) who can perform the same duties in the TPM’s absence.

The TPM shall have a minimum of two (2) years of documented service contract management experience with team management and scheduling of workflow.

1.10.5.2 Quality Control Manager (QCM):

The Contractor shall designate a full time QCM on site during normal duty hours. At a minimum, the QCM shall have at least two (2) years of documented relative pest management services experience and shall be responsible for the overall management and implementation of the

Contractor's Quality Control Plan.

Quality Control Inspectors (QCI)

The Contractor shall designate QCI personnel sufficient to monitor Contract work to assure compliance with Government requirements. QCM may also serve as the QCI.

Work Leader / Foreman

The Contractor shall ensure an experienced work leader supervises each site where more than two (2) employees are working. The work leader shall be someone who has at least four (4) years of experience in the supervisory control category of the work being performed.

Integrated Pest Management Plan (IPMP):

On an ongoing basis, the Contractor shall review the IPMP to ensure actions follow the document. Electronic copies of the IPMP are available through the COR upon request.

Hours of Operations:

Normal hours of operation are between 0715 and 1600, Monday through Friday, excluding Federal (US and Host Nation) holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar

Government-directed facility closings. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when

Government facilities are not closed for the above reasons.

Emergency Support Hours:

The Contractor shall provide 24-hour emergency services Monday through Sunday to include German Holidays, as coordinated with the COR or ACOR. The Contractor shall coordinate with Building/Area Managers to establish a schedule, especially when services are required outside of normal hours of operation.

Recognized Federal Holidays:

Except as otherwise specified, routine work shall not be scheduled on holidays or holidays observed in lieu thereof.

1.13.1 US Federal Government Holidays:

New Years Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.13.2 Host Nation Holidays:

Work shall not be performed on local Host Nation holidays occurring during the normal workweek unless otherwise requested by the Contracting Officer, or as coordinated by the COR / ACOR for emergency support. The German national and local holidays are:

New Year’s Day 01 January Good Friday Varies yearly Easter Monday Varies yearly

Labor Day 01 May Ascension Day Varies yearly Whit Monday Varies yearly Corpus Christi Varies yearly Day of German Unity 03 October 1st Christmas Day 25 December 2nd Christmas Day 26 December

1.13.3 Training Holidays:

United States Army Europe (USAREUR) has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day-on day-off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the

Contractor with an opportunity for unrestricted access to facilities and areas.

The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

Historic District: RESERVED

Environmental Protection Policy Regulation/SOP:

The Contractor shall comply with all Federal, State, and Host Nation laws, rules, and regulations concerning environmental protection, hazardous and toxic materials, pesticide usage, pesticide spill, and pesticide fires. All environment protection issues shall be coordinated with the COR/ACOR.

Safety Plan:

The Contractor shall develop and implement an internal safety plan for its employees.

Implementation of the Contractor’s safety plan shall meet the following requirements:

1. Medical Surveillance of Pesticide Applicators: The Contractor shall provide medical surveillance for all personnel applying pesticides IAW USAG Wiesbaden IPMP guidelines, including initial physical exams, annual physical exams, and monitoring of cholinesterase levels. Results of exams and blood tests shall be maintained for review. The Contractor shall submit a statement to the KO/COR annually confirming the medical surveillance is performed and a list of employees subject to the surveillance within thirty (30) days of contract award. (Deliverable 9)

2. Pest control workers shall wear appropriate PPE as required. The Contractor shall provide safety equipment and personal protective equipment (PPE) to each of their pest control applicators. This equipment at a minimum, the PPE required by the applicable pesticide labels, MSDS, AFPMB TG 14 “Personal Protective Equipment for Pest Management Personnel” September 27, 2017, the USAG Wiesbaden IPMP, State regulations, and shall be IAW industry standards. The Contractor shall ensure individual respirators (must be in compliance with OSHA and National Institute for Occupational Safety and Health (NIOSH) regulations and the USAG Wiesbaden Respiratory Program), full-face shields, and adequate clothing for daily changes and eyewashes are at the work preparation area in the pest control vehicles.

3. All work shall be performed in a safe manner. The Contractor shall comply with all safety and fire regulations as prescribed by the German Accident Prevention Regulations and their Insurance Companies (Unfall-Verhuetungs-Vorschriften der Berufsgenossenschaften (UVV) und der Unfall-Versicherungen). The Contractor shall also comply with the guidelines of Technische Regeln fuer Gefahrenstoffe (TRGS) 523, Technical guidelines for hazardous substances (Technische Richtlinien fuer Gefahrstoffe) and adhere to all safety-related, occupational health related, hygiene, and ergonomic requirements concerning the marketing and exposure to pesticides.

Key Control:

The Contractor shall establish a control system to ensure that no keys issued to the

Contractor by the Government are stolen, lost, misplaced, or used by unauthorized persons. The Contractor shall comply with all Army Regulations related to key control.

NOTE: All references for keys include key cards.

1. No keys issued to the Contractor by the Government shall be duplicated.

2. The Contractor shall develop procedures covering key control that shall be included in the QCP.

3. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

Security Requirements:

The security measures utilized on USAG Wiesbaden change as needed to meet the current security threat in the nation. The KO or COR will keep the Contractor informed of any security or Threat Conditions level changes as they apply to the Contractor. The

Contractor shall follow the security measure in place.

In the event of a National Defense Emergency affecting USAG Wiesbaden, the USAG

Wiesbaden POC will immediately notify the contract POC. At that time, the Contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the installation and

USAG Wiesbaden POC that National Defense Emergency conditions are no longer in effect.

1.18.1 Anti-Terrorism (AT) Level 1 Training:

All Contractor employees, including subcontractor employees, requiring access

Army installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The Contractor shall submit certificates of completion for each covered Contractor employee and subcontractor employee, to the COR within three (3) calendar days after completion of training by all employees. AT level I awareness training is available at the following website:

https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam. (Deliverable 10)

1. Access and General Protection/Security Policy and Procedures:

Contractor and all associated sub-contractor’s employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director with all personal identity verification requirements (FAR clause

52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force

Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2. If access to a computer is not available, the Government will provide AT

Level I training to Contractor employees within thirty (30) calendar days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT

Level I training within thirty (30) calendar days either online or as provided by the Government. The Contractor must present the training certificate to the KO or designated Government representative/COR within thirty (30) calendar days. (Deliverable 11)

1.18.2 Operational Security:

Per Army Regulation 530-1 Operations Security, the Contractor employees, to include subcontractor’s employees, must complete Level I OPSEC Awareness training. New employees must be trained within thirty (30) calendar days of their reporting for duty and annually thereafter. OPSEC Awareness Training is available at: http://www.cdse.edu/catalog/operations-security.html http://www.cdse.edu/catalog/operations-security.html

The Contractor shall provide either certificates of completion or dates of attendance at the OPSEC classroom training, for each covered Contractor employee and subcontractor employee to the COR within ten (10) workdays after completion of training. (Deliverable 12)

1.18.3 Physical Security:

The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, the contractor shall ensure government facilities, equipment, and materials are secured IAW the Army Physical Security Program (AR 190-13).

1.18.4 iWATCH:

The Contractor, and all associated sub-contractors, shall brief all employees on the local iWATCH program (training standards provided by the requiring activity

ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days of contract award and within thirty (30) calendar days of new employees commencing performance with the results reported to the COR NLT three (3) calendar days after contract award. (Deliverable 13)

1.18.5 Local Health Protection Conditions:

Contractor will comply with all national and DoD policies with regard to health protection issues including pandemic outbreaks. Local Health Protection Conditions (HPCON) change based on risk levels in the USAG Wiesbaden surrounding area and in cooperation with local and Host Nation guidance. The Contractor shall comply with installation and higher headquarters policies aimed at mitigating the spread of dangerous communicable diseases.

2.0 Definitions and Acronyms:

Definitions:

Ability One Commission - Formally known as “The Committee For Purchase For People Who Are Blind Or Severely Disabled”. This is the independent Government Agency responsible for the Ability One Program. (For more information, go to website http://www.AbilityOne.gov)

Acceptable Quality Level (AQL) - The AQL is the maximum percent defective (or the number of defects per hundred units) that, for purposes of sampling inspection, can be considered satisfactory.

Building - A permanent structure, set on a solid foundation, designed for a life span in excess of 25 years.

Call Outs - Call outs may be requested for tasks identified as a standard or enhanced service.

These can include non-recurring requests for special events, spills, and events that may be re-occurring. however, on an unscheduled basis such as cleaning before and after services which do not have a set, predetermined schedule.

Certified Applicator/Operator - Any individual who applies pesticides or supervises the use of pesticides, and who has been authorized to do so by successfully completing a training program approved by the EPA, followed by formal certification by DoD or a State.

Child, Youth, and School Services (CYS) - Overarching naming convention for Child Development Center (CDC); Youth Activity Center; and School Age Services (SAS) is Child, Youth and School, Services (CYS); shall be used when referencing all programs.

Contracting - A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contracting Administrator – A person who administrates the contract from the time it is awarded to its conclusion.

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this PWS refers to the prime. Contractor Acquired Property (CAP) - Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Contracting Officer (KO) – A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government.

Note: The only individual who can legally bind the Government

Contracting Officer Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Contractor Work Plan (CWP) - A Contractor-developed document submitted as part of the Contractor proposal that describes how the requirements of this contract will be met.

The plan establishes strategies and methods for conducting a safe, effective, and environmentally sound IPM program.

Crack and Crevice Treatment - The application of small amounts of pesticides directly into cracks and crevices in which pests hide or through which they may enter a structure.

Such openings commonly occur at expansion joints, between different elements of http://www.abilityone.gov/ construction, and between equipment and floors. These openings may lead to voids such as hollow walls, equipment legs and bases, conduits, motor housing, and junction or switch boxes.

Day – means, unless otherwise specified, a calendar day.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Objective evidence that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Equipment - A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

EPA – Environmental Protection Agency – The federal agency delegated authority to enforce the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA).

Facility Manager — A person responsible for organizing, coordinating, and controlling the care of a facility.

Food Handling Facilities - Areas or places other than private residences in which food is stored, processed, prepared, or served. Examples include any fixed or mobile restaurant or snack bar, food plant or warehouse, dining hall, canteen, bar, sandwich shop, exchange or commissary.

Food Areas - Areas for receiving, serving, storage (dry, cold, frozen, or raw), packaging (canning, bottling, wrapping, boxing), preparing (cleaning, slicing, cooking, grinding), edible waste storage, and enclosed processing systems (mills, dairies, edible oils, syrups).

Government Furnished Property (GFP) - Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government Property - All property owned or leased by the Government. Government property includes both Government- furnished property and Contractor-acquired property.

Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Government Project Manager - The DPW Engineering Division, Project Engineer/Technician assigned to manage this PWS.

Installation Pest Management Coordinator (IPMC) – The individual designated by the installation commander to oversee the installation pest management program.

Integrated Pest Management Plan (IPMP) – A long-range, comprehensive planning and operational document that establishes the strategy and methods for conducting a safe, effective, and environmentally sound IPM program. Written IPMPs are required to establish and implement an installation pest management program.

Integrated Pest Management (IPM) – A planned, incorporating continuous monitoring, education, record keeping, and communication to prevent pest and disease vectors from causing unacceptable damage to operations, people, property, material, or the environment. The IPM strategy uses targeted, sustainable, economical, environmentally sound methods including education, habitat modification, biological control, genetic control, cultural control, mechanical control, physical control, regulatory control, and, where necessary, the judicious use of the least hazardous pesticides.

Legal and Other Requirements - Applicable Federal, State, local, DoD and Army laws, codes, regulations and other requirements.

Loss of Government Property - Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

o Items that cannot be found after a reasonable search.

o Theft.

o Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or o Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair. Contractor shall prepare damage reports monthly and submit them to COR.

Material - Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

Non-Personal Services - The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

Non-Food Areas - Areas within food handling establishments including garbage rooms, lavatories, floor drains (to sewers), entries and vestibules, offices, locker rooms, mechanical rooms, boiler rooms, garages, mop closets, and non-food storage.

On-Demand Services - Services where the requirement for treatment arises through infestations encountered upon inspection or by request called in by occupants.

On-Demand Service Requests - A request for pest control service. The Government may specify the day and time for a particular service.

Operational Work Order / OWO – Equals Service Request/Service Call scheduled or on demand.

Priority I / Emergency On-Demand Service Request - A request for service with a short response time, when health, safety, or military mission will be adversely affected if the situation is not abated in an expeditious manner. Priority I work will be started within two (2) hours and accomplished in the least time necessary.

Priority II / Urgent On-Demand Service Request - A service priority designated by the Government for work that must be performed more rapidly than Priority III requests.

Priority III Non-Urgent On-Demand Service Request - A request for service to be performed by the Contractor in a routine manner, basically first-in first-out.

Performance Requirements Summary (PRS) - Identifies the key service outputs of the Contractor.

Pests – Arthropods, birds, rodents, nematodes, fungi, bacteria, viruses, algae, snails, marine borers, snakes, weeds, and other organisms (except for human or animal disease-causing organisms) that adversely affect readiness, military operations, or the well-being of personnel and animals; attack or damage real property, supplies, equipment, or vegetation; or are otherwise undesirable.

Pest Control / Management – The prevention and control of disease vectors and pests that may adversely affect the DoD mission or military operations; the health and well-being of people; or structures, material, or property.

Pest Control Services - Preventive measures to forestall, e.g., sanitation and surveys, and corrective measures to control, insect, rodent, and other pest infestations by biological, chemical (pesticide) or mechanical methods (traps, barriers, screen, etc.).

Pesticide – Any substance or mixture of substances, including biological control agents, that may prevent, destroy, repel, or mitigate pests and are specifically labeled for use by the EPA.

Also, any substance or mixture of substances is used as a plant regulator, defoliant, desiccant, disinfectant, or biocide.

Pest Control Work Performance Record – Contains service order number or scheduled maintenance identifier, Contractors technician first and last name, facility number, exact location, requested type of service and date, pest problem(s) identified, report of findings, also for structural deficiencies, performed services, labor time, material used, completion date and time, and the facility’s Point of Contact’ name, phone number, and signature.

Pesticide Applicator – Any individual who applies pesticides or supervises the use of pesticides by others and who has been authorized to do so by successfully completing a training program approved by the EPA, followed by formal certification by DoD or HN Certification Officials.

Physical/Community Fitness Centers - Physical/Community Fitness Center facilities may include a gymnasium, athletic courts, work out areas, weight rooms, showers, restrooms, locker rooms, indoor handball courts, whirlpool, sauna, administrative space, and storage space. Outdoor fitness/recreation facilities, indoor/outdoor swimming pools, ice-and/or roller-skating rinks, physical educational training facilities, and buildings that house a fitness center are not included.

Physical Security - Actions that prevent the loss or damage of Government property.

Property - All tangible property, both real and personal.

Property Records - Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

Provide - To furnish, as in Government-furnished property, or to acquire, as in Contractor-acquired property.

Public Traffic Areas - Lobbies, hallways, corridors, stairwells, meeting rooms, and lavatories.

Project – Items selected for order on each individual Task Order.

Quality Assurance (QA) – The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Evaluator (QAE) – A person designated by the KO to monitor Contractor performance. May also be designated PMQAE (Pest Management QAE).

Quality Assurance Surveillance Plan (QASP) - An organized document written by the

Government specifying the surveillance methodology used for surveillance of Contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Real Property – DoD lands, building, structures, utility systems, surfaced areas, and improvements. Includes equipment affixed and built into a facility as an integral part.

Rodent – As applies to this contract – A mouse, rat, or other rodent as approved by the CONTRACTING OFFICER OR THEIR DESIGNATED REPRESENTATIVE or Installation Pest Management Coordinator. Does not include plains pocket gopher (Geomys bursarius), thirteen-lined ground squirrel (Spermophilus tridecemlineatus), eastern mole (Scalopus aquaticus), or prairie vole (Microtus ochrogaster). Common mice and rats found on Fort Riley include the deer mouse (Peromyscus maniculatus), the white-footed mouse (Peromyscus leucopus), the plains harvest mouse (Reithrodontomys montanus), the western harvest mouse (Reithrodontomys megalotis), the house mouse (Mus musculus), and the eastern woodrat (Neotoma floridana).

Self-Help - Performance of minor maintenance, such as pest control using general use insecticides, by building occupants to maintain or improve living conditions and appearance of facilities.

Sensitive Property - Property is potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

Scheduled Services - Recurring pest control services outlined below and in the specific tasks stated in this contract.

Service Order – Pest control services that is not considered scheduled service on-demand service request equals to approved service request and/or service call.

Spill Plan - A plan designed to identify steps to prevent the discharge of one or more hazardous substances that adversely impact, or threaten to adversely impact, human health, welfare or the environment and requires an immediate response.

Subcontractor - One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Surveillance - Inspection to detect actual infestation of pests in order to prepare recommendations for the control and elimination of such sources. Surveillance operations include installing rodent bait stations and rodent traps, applying insecticide aerosols and insect traps, and mapping breeding sources, resting station collections, population estimates and sanitary inspections. Proper handling, packing, and submitting of specimen to designated laboratories, in a condition which will allow identification and isolation of disease agents, may be required. Includes removal and disposal of dead carcasses, exposed bait stations and traps.

Wide Area Work Flow (WAWF) - A secure web system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt/acceptance documents over the web and allows Government personnel to process those invoices in a real-time, paperless environment.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise (Installation specific or as defined by the Collective Bargaining Agreement).

2.2 Acronyms:

AFARS Army Federal Acquisition Regulation Supplement ACC Army Contracting Command ACS Army Community Service ACOR Alternate Contracting Officer's Representative ANSI American National Standards Institute AQL Acceptable Quality Level AR Army Regulation ATO Anti-Terrorism Officer BioStoffV HN Biological Substance regulation CAP Contractor Acquired Property CDC Child Development Center CFE Contractor Furnished Equipment CFM Contractor Furnished Material CFP Contractor Furnished Property CFR Code of Federal Regulations ChemVerbotsV HN Prohibited Chemicals Act CLIN Contract Line Item Number CLS Common Levels of Support CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative CPARS Contractor Performance Assessment Reporting System CWP Contractor Work Plan DA Department of the Army DES Directorate of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DoDI Department of Defense Instruction DoDM Department of Defense Manual DOL Department of Labor DPW Directorate of Public Works ENV Environmental EPA US Environmental Protection Agency FAR Federal Acquisition Regulation FIFRA Federal Insecticide, Fungicide, and Rodenticide Act FIPS Federal Information Processing Standards FPCON Force Protection Condition GefStoffV HN Hazardous substance regulation GFE Government-Furnished Equipment GFM Government-Furnished Material GFP Government-Furnished Property GOV Government HEPA High-Efficiency Particulate Air HN Host Nation (Germany) HQDA Headquarters Department of the Army HSPD Homeland Security Presidential Directive HVAC Heating, Ventilation and Air Conditioning IAW In Accordance With IG Inspector General

IICRC Institute of Inspection, Cleaning and Restoration Certification IMCOM Installation Management Command ISSA International Sanitary Supply Association JKI Julius-Kühn-Institut; Bundesinstitut für Risikobewertung (German federal institute for risk assessment) KO Contracting Officer LOR Legal and Other Requirements MSDS Material Safety Data Sheets N/A Not Applicable NATO North Atlantic Treaty Organization NLT Not Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental US (includes Alaska and Hawaii) OPSEC Operational Security OSHA Occupational Safety and Health Administration OWO Operational Work Order PAM Pamphlet PFC Physical Fitness Centers PIEE Procurement Integrated Enterprise Environment PL Public Law PM Project Manager POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary PUB Publication PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RCRA Resource Conservation and Recovery Act SAM System for Award Management SDS Safety Data Sheets SF Square Foot SOFA Status of Forces Agreement SPM Surveillance and Performance Monitoring SSP Service Support Program TARP Threat Awareness and Reporting Program TE Technical Exhibit TRGS Technische Regeln für Gefahrstoffe U.S.C. United States Code VIP Very Important Person WAWF Wide Area Work Flow WD Wage Determination YC Youth Centers

3.0 Government Furnished Property, Equipment and Services:

Property: RESERVED

Equipment: RESERVED

Services: RESERVED

3.3.1 Utilities:

The Government will provide water and electricity for use in the performance of the tasks under this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount for the contractor to perform the tasks outlined in this PWS.

Materials: Any materials provided by the Government will be identified at the task order level.

Training: The Government will provide the necessary resources and reference material for all required training listed in 1.18.

Parking and storage areas: Contractor machinery, equipment, and materials may be stored at the work site, or at other Government-designated locations as available and designated by the COR. Surveillance and securing of items shall be the sole responsibility of Contractor.

4.0 Contractor Furnished Equipment and Items:

General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.

Classified Controlled Facility Clearance: RESERVED

Materials: The Contractor shall furnish all materials and supplies necessary to meet the requirements identified in this PWS.

Vehicles and Equipment: The Contractor shall provide all equipment, tools, safety equipment, and vehicles needed to perform the services described in this PWS.

Contractor furnished equipment shall not be cleaned or washed on Government property.

4.4.1 Unserviceable Contractor Equipment:

Contractor furnished equipment or items, inoperable or unserviceable for whatever reason including failure to meet Federal, HN, or local safety requirements, shall be removed from the…