Attachment 1- ACASS 2026 PWS Final rev1.pdf

PERFORMANCE WORK STATEMENT

Aviation Climate Assessment Survey System (ACASS) Administration and

Support Services

1.0 BACKGROUND. Commander Naval Air Forces (CNAF) continues to invest resources toward maintaining, upgrading, and administering the Aviation Climate Assessment Survey System (ACASS), as well as conducting analysis of the aggregate data. ACASS assesses the perceptions of Navy aviation personnel regarding issues associated with operational safety and risk management. ACASS is composed of the Command Safety Assessment (CSA), Maintenance Climate Assessment Survey (MCAS), Fleet Readiness Center Maintenance Climate Assessment Survey (FRC MCAS), Contractor Maintenance Survey (CTR), Administrative Support Personnel Assessment Survey (ASPA), Higher Headquarters Survey (HHQ), Air Traffic Control Survey (ATC), Flight Meteorology Survey (FLT MET), Private Motor Vehicle Survey (PMV), Motorcycle Survey (MTRCYCL), Drinking & Driving Survey (D&D), Off Duty & Recreational Activities Survey (OD&R), CVN Maintenance to Operation Survey (CMOS), and Hazing Survey (HS).

ACASS serves two primary purposes: (1) it provides unit commanders across the Naval Aviation Enterprise with real-time feedback on safety issues so they may better focus their mishap prevention efforts, and (2) it collects survey data which is analyzed in the areas of human factors and organizational behavior which could lead to the development of more effective mishap- potential metrics. The ACASS process includes: (1) survey log-in management, (2) collection of survey responses, (3) real-time display of comparison data, (4) warning indications of data outside sponsored-established tolerances, (5) Intervention strategy interface, (6) assessment activity chart, and (7) in-depth analysis. The Army, Navy, Marine Corps and Air Force are currently employing web-based safety assessment systems that are compatible with ACASS. This will allow for joint analysis of data across the military services.

2.0 SCOPE. The contractor shall provide maintenance, upgrades, and administration of ACASS as well as publish results regarding the analysis of ACASS data. The government will use Operations & Maintenance, Navy (OMN). Contract Line Item Number (CLIN) will be used for ACASS services provided to the operational, training/fleet readiness squadrons, and reserve squadrons reporting to Commander Naval Air Force U. S. Pacific Fleet (COMNAVAIRPAC/CNAP), Commander Naval Air Force U. S. Atlantic Fleet (COMNAVAIRLANT/CNAL), and Commander Naval Air Force Reserves (CNAFR), and test squadrons and commands reporting to Naval Air Systems Command (NAVAIRSYSCOM).

3.0 CONTRACTOR REQUIREMENTS. The contractor is responsible for the following:

(a) On-line survey development

(b) On-line survey administration and debriefing survey results

(c) Software architecture (ASP.NET, MSSQL Server, Visual C# programming, & web development) that supports on-line survey requests, completion, data collection, and post-survey analysis.

(e) Process modeling and computer interface design

(f) Server hosting process/procedures

(g) Keeping written/electronic documentation of previous organizational culture assessments, including feedback loops from the assessments from PhD level.

(h) Providing operational safety strategies and interventions to Navy/Marineleadership.

4.0 TASKS. The contractor shall complete the following tasks:

4.1 Provide administration of ACASS, to include:

- Processing unit requests to participate in the survey process.

- Tracking ACASS requests through survey completion.

4.2 Provide feedback of survey results to Commanders (CDREs), Commanding Officers (COs), and Officers In Charge (OICs) as appropriate, to include:

- Identify weaknesses and provide recommendations supported by statistical and trend analysis of empirical data, and case studies.

- Discuss results and potential intervention strategies.

- Demonstrate display of organizational results.

4.3 Provide software refinements, to include:

- Ability to compare intra-squadron survey results (e.g., day crew vs. night crew).

- Ability to aggregate results and compare using multiple parallel hierarchies (e.g., Carrier Air Wing (CVW) as well as type wing or Marine Air Group (MAG), as well as Marine Expeditionary Unit (MEU)).

- Cross-service comparisons.

4.4 Develop new surveys to address Navy policy matters on diverse issues (e.g. Hazing, Motorcycle Safety).

4.5 Conduct analysis.

- Analysis of individual and aggregate ACASS data.

- Publish papers/reports detailing analysis methods and findings.

- Provide briefings to Naval leadership highlighting analysis the findings and implications.

4.6 Provide continuous, uninterrupted server hosting and virus protection for the period of contract, as exercised.

4.7 Provide Academic level presentations of ACASS analysis. Typically, these are high level broad base briefings that will allow decision makers to make programmatic Command-wide decisions. Contractor shall identify weaknesses and provide recommendations supported by statistical and trend analysis of empirical data, and case studies.

4.8 Travel as requested to CNAP, CNAL, CNAFR, CNATRA, and NAVAIR to provide ACASS presentations.

5.0 ESTIMATED/HISTORICAL WORKLOAD INFORMATION:

5.1 General Population Covered: It is estimated approximately 300 shore and afloat units participate annually.

5.2 Estimated number of unit requests to participate in process/month: approximately 30 unit requests per month (a unit may request 1-10 different types of surveys).

5.3 Estimated number of ACASS requests tracked through survey completion/month:

Approximately 100 surveys taken/tracked/completed per month.

5.4 Frequency of Feedback provided to CDREs/COs/OICs: Approximately 100 survey feedback reports per month (plus any follow-up questions or requests for information that

CDREs/COs/OICs mayhave.

5.5 Estimated number of new surveys: Historically, approximately 2-5 new surveys were delivered per year.

5.6 Number of Presentations: Approximately 12 presentations per year, utilizing Microsoft Word or Microsoft Power Point.

5.7 Survey refinements: Generally, 2-4. Shifts in tasking from Combatant Commanders in response to Congressional Foreign Policy will dictate how many refinements will occur – the contractor will need to change the survey to adapt to the changing environment of those deployed, working to be deployed, as well as those returning home from deployments that are longer than normal (e.g. changes necessary to accommodate a Carrier Strike Group on a 10 month deployment, after having only 6 months off from a 6 month deployment).

5.8 Approximately 2-5 trips per year usually no more than 2 individuals traveling.

6.0 DELIVERABLES.

6.1 The contractor shall provide a monthly status report and trip reports as needed to include detailed information on each of tasks 4.1 through 4.8 that were performed (or not performed), as well as a full expense summary of trip expenditures. Contractor format as approved by the Government.

7.0 LABOR LEVEL OF EFFORT.

7.1 The level of effort estimated to be expended each year in service of this contract based on historical data is 1,912 man-hours of direct labor if all performance items are executed. The composition by task/requirement of the estimated man-hours is provided in the table below. The labor categories and associated hours are provided for proposal preparation and evaluation purposes only. The contractor shall manage the contract so as to meet all goals and objectives set forth in this PWS.

BASE PERIOD LABOR CATEGORY/HOURS

Sr Subject Matter Expert (1562) CNAP/CNATRA @ 709 hours CNAL @ 527 hours CNAFR @ 204 hours NAVAIR @ 122 hours

Computer Systems Analyst, Level I (14102) CNAP/CNATRA @ 145 hours CNAL @ 118 hours CNAFR @ 63 hours NAVAIR @ 24 hours

OPT YEAR 1 LABOR CATEGORY/HOURS

Sr Subject Matter Expert (1562)

CNAP/CNATRA @ 709 hours

CNAL @ 527 hours

CNAL @ 118 hours CNAFR @ 63 hours NAVAIR @ 24 hours

OPT YEAR 2 LABOR CATEGORY/HOURS

CNAP/CNATRA @ 709 hours CNAL @ 527 hours

CNAL @ 118 hours

OPT YEAR 3 LABOR CATEGORY/HOURS

CNAP/CNATRA @ 709 hours CNAL @ 527 hours

CNAL @ 118 hours

OPT YEAR 4 LABOR CATEGORY/HOURS

CNAP/CNATRA @ 709 hours CNAL @ 527 hours CNAFR @ 204 hours NAVAIR @ 122 hours

Computer Systems Analyst, Level I (14102) CNAP/CNATRA @ 145 hours CNAL @ 118 hours

7.2 Labor Categories and Key Personnel: The following labor categories are anticipated. The contractor shall provide only personnel fully-qualified and competent to perform the scope of effort set forth herein. The levels of skills, education and experience of the different classifications of personnel provided for contract performance must meet the requirements set forth below.

7.2.1 Labor Categories:

7.2.2 Professional Services include all tasks requiring higher education and extensive experience, which includes identifying the customer’s assessment goals and intended metrics, survey content development and refinement to achieve intended metrics, interfacing with customers regarding technical or contracting issues, research and statistical analysis of survey results, and producing written reports based on statistical analyses of survey results.

7.2.2.1.1 Professional Services also requires Doctorate level degree (Phd) of Organizational Management or Applied Management and Decision Science for the survey development/refinement and presentation to CNAP/CNAL, and/or recent long-term prior experience directly related to the programs and tasks addressed in work statement. Prior direct experience working with CNAP and CNAF organizations with knowledge/understanding of Naval Aviation Culture is highly desirable. The subject matter expert will have high level of technical knowledge and experience in the field of survey development, administration, and analysis.

7.2.2.1.2 Professional Services may also include hours spent in traveling to/from customer locations, software development of survey website functionality, and database management in support of survey websites and data analysis, of which the contractor must have six years of experience and exhibit strength in the areas of survey content design, data analysis, report writing, software engineering, and/or database management.

7.2.1.2 Administrative Services Computer Systems Analyst, Level I ): Associate degree in science, administration, or business, or an equivalent combination of education and practical systems analysis is required. The functional analyst will have a basic understanding of the survey process, the customer’s organizational structure, and the software used to conduct surveys. Prior recent, direct experience in the workplace that demonstrates communication skills and the ability to assimilate new information is required.

7.2.2 Certain skilled experienced professional and/or technical personnel are essential for accomplishing the work to be performed under this contract. The contractor shall provide resumes for all Key Personnel. No substitutions shall be made of accepted key personnel except for sudden illness, death, or termination of employment, without prior written approval from the Contracting Officer’s Representative (COR) and Contracting Officer. Substitutions shall only be accepted if in compliance with paragraph 7.2.3 Substitution of Key Personnel.

7.2.2.1 For the purposes of this work statement, Professional Services labor category is considered Key Personnel.

7.2.3 Substitution of Key Personnel: All Contractor requests for approval of substitutions shall be submitted in writing to the Contracting Officer and the COR within thirty (30) calendar days in advance of the effective date, whenever possible, and shall provide a detailed explanation of the circumstances necessitating the proposed substitution, a complete resume for the proposed substitute, and any other information requested by the Contracting Officer necessary to approve or disapprove the proposed substitution. The Contracting Officer and the COR will evaluate such requests and promptly notify the Contractor of approval or disapproval in writing.

8.0 PERIOD OF PERFORMANCE: Period of Performance will be for a Base, plus four (4) option periods.

9.0 PLACE OF PERFORMANCE: Work will be accomplished at vendor’s place of business.

10.0 TRAVEL. Travel may be required, as such the Government has budgeted $5,000 per year for travel. This amount should be incorporated into the contractor’s proposal. No travel will be performed without prior approval by the Contracting Officer’s Representative (COR). Trip Reports must be submitted in a format approved by the Government.

All authorized travel shall be in accordance with FAR 31.205-46 and applicable travel regulations (Joint, Federal or Standardized). Costs for lodging, meals, and incidental expenses will only be allowable to the extent that they do not exceed, on a daily basis, the maximum per diem rates in effect at the time of travel. Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g. airfare and hotel/lodging receipts) as well as any receipts valued at or above $75.00. Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses.

Travel costs will be handled as a direct reimbursement with no profit or indirect costs.

11.0 CLASSIFICATION/SECURITY: Unclassified. Security clearance not required.

COR responsibilities

1. CONTRACTING OFFICER'S REPRESENTATIVE (COR) is responsible for:

a. Liaison as required with personnel at the Government installation and the contractor personnel on site;

b. Technical advice/recommendations/clarification on the statement of work;

c. The statement of work for delivery/task orders placed under this contract;

d. An independent government estimate of the effort described in the definitized statement of work

e. Quality assurance of services performed and acceptance of the services or deliverables;

f. Government furnished property;

g. Security requirements on Government installation;

h. Providing the PCO or his designated Ordering Officer with appropriate funds for issuance of the Delivery/Task order; and/or

i. Certification of invoice for payment.

NOTE: When, in the opinion of the Contractor, the COR requests effort outside the existing scope of the contract (or delivery/task order), the Contractor shall promptly notify the Contracting Officer (or Ordering Officer) in writing. No action shall be taken by the contractor under such direction until the Contracting Officer has issued a modification to the contract or, in the case of a delivery/task order, until the Ordering Officer has issued a modification of the delivery/task order, or until the issue has otherwise been resolved. THE COR IS NOT AN

ADMINISTRATIVE CONTRACTING OFFICER AND DOES NOT HAVE AUTHORITY TO

DIRECT THE ACCOMPLISHMENT OF EFFORT WHICH IS BEYOND THE SCOPE OF

THE STATEMENT OF WORK IN THE CONTRACT OR DELIVERY/TASK ORDER.