86615524R00007Amendment 1.pdf

(x)

86615524R00007 x x copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

WASHINGTON DC 20410-1000

ROOM 5256

HUD-NPG

451 SEVENTH STREET SW

OFFICER

OFFICE OF THE CHIEF PROCUREMENT

US DEPARTMENT OF HUD

08/14/20240001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

07/31/2024

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Multifamily Master Sub-Servicer (MF MSS)

The purpose of RFP 86615524R00007 Amendment 1 is to do the following:

1. Provide Government responses to vendor questions.

2. Provide Extinguishment Standard Operating Procedure.

3. Provide MF MSS Portfolio Seizure Management Standard Operating Procedure.

All other conditions remain unchanged.

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

CHERI L. REDDING

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 2

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

86615524R00007/0001

Period of Performance: 01/06/2025 to 01/05/2030

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

Vendor Questions and Government Responses to RFP 86615524R00007, Amendment 1

Multi-Family Master Sub-Servicer (MF MSS) Support Services

Question Number

Reference Section (Attachment #/Page #) Section/Paragraph Question Government Response

1 RFP & PWS

RFP B.1 page 2 / B.6 - PWS 1.6

B.1. page 2 states the ordering period is three 12-month periods and B.6 states it is for 1 base year and 4 option years, for a total of 5 years. Is this procurement for 3 or 5 years?

Base year plus 4 12-month Option periods.

2 Form 336 9

Section 5.10, Content Management, appears to be misnumbered and should be 5.9, as the list goes from 5.8 to 5.10 and 5.9 in the option years is Content Management. Is there a missing item? (See next question)

That does not appear to be the case in our review of the PWS. 5.9 is Transition Out in the table of contents and the task are also numbered correctly.

3 Form 336 46

There is a Transition Out Item, however there is no Transition In Item. Should this be 5.10 under Base year and 5.9 is Content Management?

There is no Transition In item as there is no portfolio to transition.

4 RFP

Section C, C.4 HUDAR 2452.237-70 Key Personnel

Please confirm Key Personnel includes one Contract/Program Manager, one alternate Contract/Program Manager, and one In-House Counsel. Yes.

5 RFP

E.5, (e) Past Performance, Bullet 1

How many past performance references are allowed from the prime and how many are allowed from a subcontractor/joint ventures/partners, or other entity with more than 20% of the contract value?

In accordance with the solicitation, 5 is the maximum Past Performance submissions that will be reviewed. For each subcontractor/joint ventures/partners, or other entity with more than 20% of the contract value, no more than 1 past performance for each submission will be reviewed and the remaining past performance submissions should be for the prime.

6 RFP

E.6, Factor 3 Past Performance

The RFP states "for this solicitation, magnitude is defined as the offeror(s) having serviced at least 100 Ginnie Mae MF MBS pools within the last 12 months before submitting their final proposal and most recent field review must have no unmitigated findings." If the offeror can demonstrate relevant similar experience, is that acceptable or does it have to be for Ginnie Mae only? Ginnie Mae program only.

7 Attachment 2 QASP 1. Vision

The QASP states "The Government National Mortgage Association (Ginnie Mae) seeks to obtain the services of an Issuer approved under the Ginnie Mae multifamily (MF) mortgage-backed securities (MBS) program with the demonstrated experience and management capability to service pools of MF loans obtained from Issuers that have been subject to a T/E/S under the MBS program (Extinguished Issuer)." Only the QASP mentions the above requirement, not the RFP or PWS - is this a requirement to bid to provide these services?

The Offerors are to bid on the tasks provide in the PWS.

8 Attachment 2 QASP 1. Vision

The QASP states "The Government National Mortgage Association (Ginnie Mae) seeks to obtain the services of an Issuer approved under the Ginnie Mae multifamily (MF) mortgage-backed securities (MBS) program with the demonstrated experience and management capability to service pools of MF loans obtained from Issuers that have been subject to a T/E/S under the MBS program (Extinguished Issuer)." If required, does the prime contractor have to have this approval, or can a subcontractor or teaming partner meet this requirement?

All parties, individually or as a team must be approved.

9 Attachment 6 - Subcontracting Plan N/A

To fulfill the requirement for a subcontracting plan, can the contractor provide only Attachment 6, completely filled out, or is a narrative also required?

Please submit in accordance with the solicitation and Attachment 6.

10 Attachment 2 QASP 1. Vision

The QASP states "The Government National Mortgage Association (Ginnie Mae) seeks to obtain the services of an Issuer approved under the Ginnie Mae multifamily (MF) mortgage-backed securities (MBS) program with the demonstrated experience and management capability to service pools of MF loans obtained from Issuers that have been subject to a T/E/S under the MBS program (Extinguished Issuer)." Would this not create a Conflict of Interest having an approved Issuer auditing and reviewing other approved issuers in order to designate them as terminated and an extinguished issuer? We suggest a major subcontractor (with at least 20%) to be able to have the desired GM servicer experience as one way to mitigate this conflict.

The Contractor would not be evaluating or auditing another Issuer. The Contractor would only be exercising Ginnie Mae’s right to T/E/S an Issuer at the direction of Ginnie Mae and fulfill the tasks under the contracts.

11 RFP, Page 46 Management Plan

The Government requests details regarding a Quality Control Plan. Does the Government want a complete QCP, or just a general description of the features of such a plan? If the Government requires a complete QCP, can this be submitted as an Appendix excluded from page count?

A complete Quality Control Plan. This can be submitted as an Appendix to the Technical Proposal and will be excluded from the page count.

12 RFP, Page 51

FACTOR 3 – PAST

PERFORMANCE

If the past performance of major subcontractors is used to demonstrate scope, value, or magnitude, will this subcontractor past performance be weighted the same as prime past performance? If subcontractor past performance will receive different weighting, how will that weighting be calculated? They will be weighed the same.

13 RFP, Page

FACTOR 4

SOCIOECONOMIC

PARTICIPATION

The evaluation criteria as presented for Factor 4 prevent an other than small offeror from receiving a rating of Excellent or Good. Is this intentional, and if so is this in conflict with releasing this procurement as full and open?

The government supports the use of small business subcontracting participation and agency goals in accordance with Federal Acquisition Regulation for unrestricted requirements.

14 RFP

E.6, Factor 3 Past Performance

If the Prime does not have experience servicing at least 100 Ginnie Mae MF MBS pools within the last 12 months with no unmitigated findings, and the subcontractor does have this experience, then is this permitted and desirable for Ginnie Mae? The prime contractor may have desirable experience (i.e., FedRamp) with a major subcontractor with the Ginnie Mae servicer experience.

The Prime must be an approved MF Issuer and can team/subcontract with other MS Issuers to fulfill the tasks under the contract.

15 Attachment 2 QASP 1. Vision

If the Prime is not an Issuer approved under the Ginnie Mae multifamily (MF) mortgage-backed securities (MBS) program but a subcontractor is an approved Issuer with the demonstrated experience and management capability to service pools of MF loans obtained from Issuers that have been subject to a T/E/S under the MBS program, then is this permitted and desirable for Ginnie Mae?

No. The Prime must be an approved MF Issuer.

16 Attachment 2 QASP 1. Vision

Given Ginnie Mae's requirement for a master subservicer that is also an approved lender, how does Ginnie Mae plan to address potential conflicts of interest to ensure a level playing field for all subservicers? Specifically:

1. What measures will Ginnie Mae implement to prevent self-dealing and ensure that the master subservicer does not unduly favor its own interests over those of other subservicers?

Offeror’s will be evaluated against the Solicitation evaluation criteria.

2. How will Ginnie Mae maintain transparency and accountability in this arrangement to prevent any bias and ensure fair competition among all participants?

Offeror’s will be evaluated against the Solicitation evaluation criteria.

3. Could Ginnie Mae consider leveraging the expertise and experience of specialized subcontractors to fulfill the master subservicer role while maintaining an independent and impartial oversight structure?

Provide a response in accordance with the solicitation and the Government will evaluate proposals in accordance with the evaluation criteria.

20 PWS 5.8.1 Federal IT Security

Based on the information system security requirements, scale, and nature of information managed under the contract; would the Government benefit from a Prime with significant HUD IT security experience overseeing an approved issuer as a major subcontractor?

Please provide a solution in accordance with the solicitation/PWS.

21 PWS 5.8.1 Federal IT Security

Based on the information system security requirements, scale, and nature of information managed under the contract; would the Government benefit from a Prime with significant HUD IT security experience overseeing an approved issuer as a major subcontractor? Could this approach provide additional benefits in terms of compliance, risk management, and operational efficiency, given the Prime's significant experience with HUD's IT security protocols?

Please provide a solution in accordance with the solicitation/PWS.

22 Attachment 2 QASP 1. Vision

Would the Government consider a Prime with significant HUD experience in IT and program management with a subservicer as a major subcontractor? Could this approach provide additional benefits in terms of compliance, risk management, and operational efficiency, and given the Prime's significant experience could this provide a mitigation of perseved OCI?

Please provide a solution in accordance with the solicitation/PWS.

Can you please provide the name of the Incumbent Contractor and provide the currently active contract number? See question #28

What is the current GNMA Multifamily Subservicer Portfolio size / Pools, Loans, number of units and types of units?

There is no MF portfolio that is being MSS and there is no incumbent.

Can GNMA provide the current and historical volumes to include the number of Terminations/Extinguishment/Seizure (T/E/S) events by year the number of Pools and Loans that were transitioned, as well as the monthly number of Operational Reports and Accounting reports? The reports will allow for the analysis of the portfolio to determine the labor size and mix. 1. There current is no portfolio.

2. Reports – under development/MSS would work with GNMA to test and implement them

Clarify the contract duration for the solicitation below, I see both 3 total years and 5 total years within the attached documents.

5 Year contract – 12-month base period plus 4 12-month option periods.

Is a brand new contract OR if there is (was) an incumbent performing these services.

There has not been a contract in place for these services since 2016.

If not brand new, could you please provide the current / previous contract number?

It was awarded to CWCapital and during the contract, Walker & Dunlop bought CWCapital, and the contract was novated to Walker & Dunlop. The contract number was C-

OPC-23792.

29 Solicitation Contract Opportunity Type: Combined Synopsis/Solicitation (Original) All Dates/Times are: (UTC-04:00) EASTERN

STANDARD TIME, NEW YORK, USA

Original Published Date: Aug 01, 2024 02:51 pm

EDT

Original Date Offers Due: Sep 01, 2024 10:00 am

EDT

Inactive Policy: 15 days after date offers due Original Inactive Date: Sep 16, 2024

Would the Government consider extending the offer due date to 10/1? Or 11/1?

Not at this time as the Government is looking to award this as soon as possible.

30 PWS / 7 Period of Performance Would the government entertain or look favorable upon a 3-year base term with 2 12 months options to extend versus 1 base 12 month base term with 4 12 month options?

Reason for the inquiry:

Carrington is able to form a Teaming arrangement with a top three (pooled

GNMA

receivables) GNMA approved multifamily Issuer that has the necessary FHA and USDA licensing for MF loan products, apartment buildings, hospitals, residential care facilities including nursing homes, assisted-living facilities, and board and care facilities.

Due to Congressional requirements, the period of performance will remain as a 1-year base plus 4 12-month option periods

31 PWS 5.1.1.2 Integrated Extinguishment Response Plan In an effort to create a Readiness Assessment Drill Plan, can the Government provide some insight to the termination scenarios the contract should take into consideration

Factors such as:

1. Minimum Loan Count and UPB to hold infrastructure and systems capacity

2. Would the government entertain holding staffing / headcount capacity

3. Does the government have a preference on portfolio mix and delinquency mix

Reason for inquiry: In an effort to model out the capacity model, Carrington would like to understand the size an scope of a potential default scenario that should be considered with setting aside/reserving capacity for this arrangement.

Attached, is the MF MSS Portfolio Seizure Management SOP and the Extinguishment SOP.

1. Minimum portfolio size should equal a small Issuer-greater than 2,500 and less than or equal to 10,000 loans, medium Issuer-greater than 10,000 and less than 75,000 loans and large Issuer-greater than 75,000 and less than or equal to 400,000 loans.

2. I'm not sure what they mean by this questions.

3. no Please note that the MSS must be a MF Issuer.

32 PWS 5.1.2 Reports Will the government desire to implement Accounting Reports and or SLDB or something similar?

Yes, the contractor will be working with finance to create or update existing reports that may feed into Ginnie Mae's subledger database.

33 PWS 5.2.4 Draw Requests Will construction loan draw requests be funded by the Government or the servicer?

Ginnie Mae currently does not have any defaulted portfolios. As part of this contract, Ginnie Mae will collaborate with the MF MSS team as a Subject Matter Expert (SME) to finalize details related to accounting practices, particularly those specific to the MF program like construction draws.

34 Attachment 4 Sample Price Breakdown CLIN Will the government entertain a modified fee structure for the different asset classes included in this solicitation: MF loan products, apartment buildings, hospitals, residential care facilities including nursing homes, assisted-living facilities, and board and care facilities.

Meaning different service fee categories for each loan product type?

Similar to the different pricing structures for forward and reverse mortgage.

There only two major categories Construction loans and Permanent loans.