IMOR - dRFP Q and A.pdf

IMOR Industry Question Responses 11.03.2021

Source of Comment Reference Industry Question Government Response dRFP Section G Paragraph G-8, The section requires a NASA 553M and 553Q. Do these requirements apply to Firm Fixed Price CLINs? If not please clarify how the 533Q and 533M applies.

Yes, the 533 requirements will apply to both Firm Fixed Price (FFP) and Cost Plus Fixed Fee (CPFF).

dRFP Section L Paragraph L.7(b), As stated in the dRFP "Foldouts count as an equivalent number of 8.5" x 11" pages.

Can the Government clarify if foldouts are considered one or two pages?

If a foldout is used it will be counted as the equivalent of an 8.5"x 11" page (e.g., if a fold out measures 8.5" long and 11.1" wide it will be counted as 2 pages, if a fold out measures 8.5" long and 22.1" it will be counted as 3 pages, if a fold out measures 8.6" long and 11.1" wide it will be counted as 4 pages, etc.) This is an equivalent measurement and cannot be simplified into a statement of one or two pages. The Government intends to strictly apply all page limit requirements.

dRFP Section L Paragraph L.7(b), As stated in the dRFP "using not smaller than 12-point 'Times New Roman' font type".

Can the Government clarify what the font requirement is for headers/footers, and graphic captions?

No, the Government was intentional about establishing a standard font type and size. All information provided must conform to the instructions in the Final Request for Proposal

(RFP).

dRFP Section L Paragraph L.7(b), As stated in the dRFP "Title pages, tables of contents, copies of contractual arrangements, acronym lists, glossaries, page tabs, section dividers and the resumes of Key Personnel are excluded from the page counts specified in paragraph (a) of this provision".

Does the Government have a preference for how the non-page counted pages should be numbered? For example NPC 1.1, NPC 1.2, etc.

The Government's only preference regarding the numbering of non-page counted pages is that non-page counted pages should not be incorporated into or break the flow of the page limited portion of the proposal submission to ensure there is no confusion.

Comment Reference Industry Question Government Response dRFP Section L Paragraph L.10, This section requires a submittal of detailed Safety and Occupational Health Plan as part of the proposal. However, Attachment J-11 List of Deliverables. Plans Worksheet states the Corporate Health & Safety Plan draft is due at contract award, final within thirty (30) days after contract award.

Please clarify when the Safety and Health Plan needs to be submitted. If it is to be submitted with the proposal please identify which Volume and page limit.

The Government intends to clarify the language in Section L.10 pertaining to the submittal of the Detailed Health & Safety Plan.

dRFP Section L Paragraph L.16, "The introduction to Section L says "" The Offeror shall provide a detailed Mission Suitability response that clearly demonstrates how the Offeror shall meet or exceed all requirements of the Statement of Work (SOW) and Request for Proposal (RFP). Provide precise, factual, detailed and complete information that is fully responsive to the instructions which follow and is relevant to the requirements of the SOW."" Later the RFP defines specific SOW paragraphs to be discussed.

Does the introduction mean we need to cover every SOW paragraph and then cover the specific paragraphs called out? Or do bidders only have to address the detailed SOW paragraphs called out in the follow on Section L requirements.

Specifically, do we have to address in the proposal SOW C.5, C.6, C.7, C.9, C.10, and C.11?"

Offerors should provide a proposal that meets all the requested/required information in Section L. The Table in Section L.16 is intended as a reference only.

Comment Reference Industry Question Government Response dRFP Section L

Paragraph L.17 & L. 18, Page 66 of 86

In the dRFP, L.17 and L.18 appear to be missing.

Was this a numbering error, or are these sections missing? If they are missing, can the Government please provide these sections?

The Government has reserved these sections for future use, if needed, and intends to update the Final RFP accordingly.

dRFP Section L

Paragraph L.19(a)(1), Page

Section L.19(a)(1) states that “For pricing purposes, the anticipated contract start date is October 2021”.

Please provide corrected date.

The Government intends to update the date to accurately reflect the intended contract start date of October 1, 2022.

dRFP Section L

Paragraph L.19(b)(2), Page

Cost volume, Section 4: Labor Estimates states “..approximately 110 WYE per contract year”. Further Fixed Price Historical Labor” Table shows 80 WYE , “Fixed Price”.

Labor category does not show any labor for SOW C.32, C.34.

C.36. and Cost - type Historical Labor shows 45.50 WYE, it seems SOW C.32, C.34 and C.36 are not included in 45.50

WYE.

Please provide clarification of these discrepancies.

The Government intends to update the tables in L.19, Section 4.

Comment Reference Industry Question Government Response

The section L paragraph says "Offeror and all Major Subcontractors are instructed to “conduct appropriate cost or price analyses to establish the reasonableness of proposed subcontract prices” and “include the results of these analyses in the price proposal”. The next Section L text defining Major Subcontractor responsibilities only says "Major Subcontractors are instructed to also provide cost narrative (BOE) information utilizing the instructions of this solicitation. "

For clarity it seems the Major Subcontract requirements should request that the Major subcontractor provide both a cost and price analysis and the BOE narrative for items assigned to the major subcontractor.

Note: If the prime BOE narrative does include a spreadsheet, as

The Major subcontractors shall provide the cost and price templates and Basis of Estimate (BOE) for the work that the Major subcontractors are proposed to perform. Major subcontractors would not have to complete a cost or price

Paragraph L.19 asked in a previous question, should the major subcontractor analysis unless they also have a Major subcontractor under

(2) Section 2, cost narrative also include a portion if the spreadsheet BOE them. The Offeror should provide a BOE for all work dRFP Section L Page 68 of 86 covering the major subcontractor's share of the work? performed in solicitation.

All Offerors shall propose a 3% escalation factor on all direct labor rates to include Collective Bargaining Agreement (CBA)

Paragraph L.19 Is the dRFP requesting to escalation of all category of and Department of Labor (DOL) Wage Determination (WD).

Section 5, Page employees, including CBA and WD represented? Additionally, The Government intends to review the CBA attachments and dRFP Section L 70 of 86 please provide updated CBA and clarify. update, if needed.

Comment Reference Industry Question Government Response dRFP Section L

Cost template 2, CLIN 1 FFP

Base, Page 71 of 86 & Cost Template

The Cost instructions say "The line item cost for ‘Option 1 – Snow Plowing Without GFE' shall not be included in the total price summary at the bottom of the Template 2 Table. This line item cost will be used to evaluate the offerors proposed cost for performing snow plowing without the use of GFE. Refer to SOW section C14 for specific requirements related to snow plowing." The cost template shows two options for snow removal, yet the sums in cells F33- J33 adds both options to the total cost.

Please clarify if bidders are to modify the cost template to reflect the correct option for total price summary purposes.

The instructions in L.19, Section 7 pertaining to the Cost Template and Option 1 Snow Plowing are correct. The Government intends to update the formulas in Attachment J-B- 1.

dRFP Section L

Paragraph L.19(3), Page 75 of 86

Contractor Basis of Estimate. The section says "Offeror is instructed to provide narrative support of all proposed estimates....The Offeror’s own format may be utilized. " The instructions do not mention a spreadsheet based BOE.

Are bidders expected to provide a spreadsheet based BOE and supporting narrative or must the whole BOE be in narrative format?

The Government's expectation is the entire BOE be provided in a narrative format; there is no requirement for the BOE to be in Excel/Spreadsheet format.

dRFP Attachment J-1 Section C

Attachment J- C.2(1), Page 5 of

Base work firm fixed price (FFP), 1) C) – Are MR1 ($2000- $5000) and MR2 ($5000-$10,000) included in FFP? Please clarify.

Yes. Maintenance Repairs (MRs) include both MR1 and MR2.

These items are Firm Fixed Price.

dRFP Attachment J-1 Section C

Attachment J- C.6(5), Page 25 of 194

Critical Parts list- Are there any items in the critical parts list on FFP and any replacement to be on contractor FFP cost and not reimbursed by NASA?

Attachment J-C.6.1 indicates the current critical spare parts stockpile on hand. At the beginning of the contract, the contractor shall purchase the required, minimum critical spare parts, less the stockpile already on hand. This initial purchase shall be FFP. Please refer to page 25 of the Statement of Work (SOW) for instructions regarding the procedure for purchasing additional critical spare parts during the performance of the contract.

Comment Reference Industry Question Government Response dRFP Attachment J-1 Section C

Attachment J- C.7(4), Page 27 of 194

CPS Operations Working hours and EPD hours regarding shift schedule, First, Shift, Second and Third? Are they all 8 hours each? Please clarify.

Central Process Systems (CPS) Operations (ONLY) Working Hours:

BASE: CPS Standard Working Hours: Contractor shall staff First Shift which is Monday through Friday 7AM to 5PM.

NON-BASE: Contractor shall only staff Second & Third Shifts or Weekend Shifts as required by research scheduled.

Working Hours: Second Shift is 5PM to 12AM; Third Shift is 12AM -7AM or Weekends. Electrical Power Dispatch (EPD) Working Hours: BASE: EPD Standard Working Hours:

Monday through Friday from 7AM to 12 AM. IDIQ Working Hours: Third Shift 12 AM to 7AM.

dRFP Attachment J-1 Section C

Attachment J- C.7(4), Page 27 of 194

Please clarify what services are required on Martin Luther King Jr’s Birthday, President’s day, Juneteenth Day, Columbus Day, Veterans Day.

The Government intends to update the SOW to clarify what services are required under the Base contract on all Federal Holidays.

Comment Reference Industry Question Government Response dRFP Attachment J-1 Section C

Attachment J- C.10(MR), Page

Maintenance Repair (MR). MRs are CPS or Cryogenics only (FFP) and are more substantial OCR and CSCR maintenance repairs in excess of $2,000. These non-recurring system anomalies are only performed with the approval of the CO, COR or the appropriate FOS. These repairs fall into one of two categories: MR1 tasks that are between $2,000 and $5,000 or MR2 tasks that are between $5,000 and $10,000. Tasks in excess of $10,000 shall be estimated and treated as an IDIQ.

The Contractor shall inform the COR and other applicable Government personnel when a problem has been identified and corrective action planned. The Contractor shall perform the MR Work Orders on CPS and Cryogenics systems as defined by the Government. These tasks shall include, but are not limited to, material purchases and installations. The Contractor shall create a new work order identifying any MR work they discover utilizing the CMMS.

Please clarify. Are they FFP or CPFF? The paragraph mentions FFP for MR. MR1 and MR2 are Firm Fixed Price.

dRFP Attachment J-1 Section C

Attachment J- C.10 (2)(a), Page

Historical Information; TC - Attachment J-C.10.1, OCR &CSCR – Attachment J-C.10-2, MSR Attachment J-C10.3.

These attachments do not show any Total Actual Costs.

Please provide all Total actual cost and its elements (parts, labor, equipment, Materials, overhead costs).

The historical information that has been provided is a snapshot of the types of work that were conducted under each corresponding work group. The Government does not intend to provide the total actual costs of each work order.

Comment Reference Industry Question Government Response dRFP Attachment J-2 Page 1 of 15

Department of Labor Wage determination # 2015-4727 Revision 11 is different than the current Department of Labor Wage determination # 2015-4752 Revision 15 in place with current CROM contract. Please clarify.

All prospective offerors should be fully aware Institutional Maintenance Operations and Repair (IMOR) will be awarded under DOL WD 2015-4727. Offerors shall ensure their proposed rates at time of offer submission comply with the most recent DOL Wage Determination revision under the stated wage determination in the IMOR Final RFP.

dRFP Attachment J-3

Section G, Page

Are all union employees under this contract are to be covered under the described Short Term disability plan at the contractor's expense?

CBA agreements are outside the Governments purview. The Government will not provide guidance on matters related to CBA negotiations/agreements.

dRFP Section L Paragraph L.16

The resume is limited to only one page which is too short to detail the credentials of highly qualified personnel. Consider expanding this to two pages.

The Government has considered this request, and has determined the resume can be adequately summarized into a single page.

dRFP Section L Paragraph L.16

Are proposed key personnel limited to only the three positions identified, or may a bidder elect to propose additional positions. If so, do you require their resumes and commitment letters? Will their resumes and commitment letters also be excluded from the page count?

The Government intends to remove Section H.3 Key Positions & Facilities from the Final RFP.

Comment Reference Industry Question Government Response dRFP Section H Paragraph H.3

Is the Quality Assurance (QA)/Reliability Centered Maintenance (RCM) Manager position intended to be a dual-responsibility of a single individual? With a contract of this size, it may be beneficial to separate the responsibilities for performance by two separate people with qualifications unique to those roles.

The Government intends to remove Section H.3 Key Positions & Facilities from the Final RFP; however, the Government expects all offerors to propose all positions in the way the offeror intends to manage their workforce.

dRFP Section L Paragraph L.16

Are minimum qualifications defined for the Program Manager and Quality Assurance Manager?

No. Minimum qualifications are not defined in the SOW for the Program Manager or Quality Assurance Manager.

dRFP Section L Paragraph L.19(a)(1)

This paragraph instructs Offerors to assume October 1, 2021 is the anticipated contract stat date. Should this date be October 1, 2022?

The Government intends to update the date to accurately reflect the intended contract start date of October 1, 2022.

Comment Reference Industry Question Government Response dRFP Section L Paragraph L.19(2)

Major Subcontractors are required to submit their information along with the Offeror’s proposal and may do so in separate electronic files. As this may contain proprietary information, should the Prime contractor submit a sanitized version with their proposal and have the Subcontractor submit their complete version directly to the Government?

To the extent that this question is referring to L.19 - Section 3 'Subcontract Cost Analysis': Major Subcontractors may choose to submit their detailed cost (costs broken out into constituent pieces) information to the Government separately. The Prime will still be responsible for including the Major Subcontractors top line costs (costs that have summarized versus broken out into constituent pieces) .

dRFP Section L Paragraphs L.20 and M.6

Is there a maximum number of contracts that Offerors and Major Subcontractors can submit?

While there is no maximum limit on the number of contracts for past performance that can be submitted, there is an overall page limit for the Relevant Experience & Past Performance Volume. Additionally, the Government has sole discretion to determining which contracts submitted are relevant to the IMOR contract.

dRFP Section L Paragraph L.7

Consider increasing page limitation for Volume I, from 100 pages, to 125 pages.

Consider increasing page limitation for Volume III, from 25 pages, 30 pages.

The Government has considered these increases in limitations and does not intend to increase the page limitation.

dRFP Section L Paragraph L.16

Please review the table on pp. 60-61. It appears that the Section M requirements referring to M.2 are incorrect and should be Management - M.4(a); Technical Capability - M.4(b); Understanding the Requirements - M.(c). Please correct the table in the RFP.

The Government intends to update the table in Section L.16 in the Final RFP.

Comment Reference Industry Question Government Response dRFP Section L Paragraph L.19

Are the historical labor Work Year Equivalents representative of the staffing seniority that would have a lower number of productive hours for those with higher time in service, versus newer employees who would have a higher number of productive hours?

The WYE count reflects the current incumbent workforce for Base contract scope. The Government expects offerors to manage their own workforce related to seniority.

dRFP Attachment J

Attachment J- C.5.3 Will a list of Contractor-Owned equipment be published?

The Government does not intend to publish a list of contractor owned equipment.

dRFP Attachment J

Attachment J- C.5.3

Please provide additional detail about GFE such as date in-service or purchase, quantity (hours, miles, etc.) of use, or current status of functionality. Additional detail about the condition of GFE will inform bidder's necessity to provide supplemental contractor-owned equipment.

The Government is responsible for service and maintenance of all Government Furnished Equipment (GFE). The provided GFE is operational and serviced regularly. The contractor is free to provide additional supplemental equipment as it sees fit.

The Government will evaluate the Offerors based on their response to the requirements of the SOW dRFP Attachment J

Attachment J- C.6.2

Does the list of Service Agreements indicate existing agreements between the Prime and vendors, or between the Government and vendors?

Service Agreements are existing agreements between Contractor and Vendors.

dRFP Attachment J

Attachment J- C.10 1-5

Does the Historical Data provided in Attachment J-C.10 1-5 reflect only those funded, or all initiated? The historical data provided reflects funded work.

dRFP Attachment J

Attachment J- C.25.1

Attachment J-8 GRC Assets, includes 7,035 assets associated with the SOW C.25 for Life Safety & Fire Protection Systems.

In the related PM Workbook, Attachment J-C.25.1, is it correct that 6,438 of those assets (the majority) will require a monthly PM to be included in the FFP CLIN 1?

The information provided in the attachment is current, and based on National Fire Protection Association (NFPA) codes and standards.

Comment Reference Industry Question Government Response dRFP Section L Paragraph L.7(b) Please consider counting foldouts used for large figures or charts (e.g. Gantt charts) as one page.

If a foldout is used it will be counted as the equivalent of an 8.5"x 11" page (e.g., if a fold out measures 8.5" long and 11.1" wide it will be counted as 2 pages, if a fold out measures 8.5" long and 22.1" it will be counted as 3 pages, if a fold out measures 8.6" long and 11.1" wide it will be counted as 4 pages, etc.) This is an equivalent measurement and cannot be simplified into a statement of one or two pages. The Government intends to strictly apply all page limit requirements.

dRFP Section L Paragraph L.7(b)

Please consider allowing fonts in graphics and charts to be 8 pt.

or larger. Also consider allowing Offerors to use fonts other than Times New Roman in graphics and charts.

No, the Government was intentional about establishing a standard font type and size. All information provided must conform to the instructions in the Final RFP.

dRFP Section L Paragraph L.16(a)(3)

The RFP asks Offerors to describe roles, responsibilities and various qualifications of proposed key personnel. The RFP also asks for a one-page resume. Is the resume in addition to the description outlined in Section L.16(a)(3)?

The requirement in L.16 is separate from what is requested in Section H.3. The Government intends to remove Section H.3 Key Positions & Facilities from the Final RFP.

none given none given

Please confirm that the current CROM workforce includes SCAs and that none of the other positions on the CROM contract are unionized. Please also confirm that there are similar positions on both the current CROM and FORM contracts and that some positions are unionized and some are not. For example, electricians are unionized on the FORM contract but electricians on the CROM contract are SCA.

Please confirm if SCA employees on the CROM contract are supporting the cost-plus and/or the FFP portions of the contract.

Currently CROM does not have any unionized employees;

there are SCA requirements related to CROM as it is a services contract. The entirety of CROM is CPFF.

Currently FORM2 has some similar positions to CROM and has a number of Unionized employees.

This information is for historical purposes only. The contractor shall manage their own workforce as it relates to union and non-union workers regardless of what exists on the existing contracts.

Comment Reference Industry Question Government Response dRFP Attachment J Attachment J-3

The published version provides rates only through 10/1/2019.

Please publish amendments inclusive of current rates.

The Government intends to review attachment J-3 and update, if needed.

dRFP Attachment J Attachment J-4

The published version provides rates only through 10/1/2020.

Please publish amendments inclusive of current rates.

The Government intends to review attachment J-4 and update, if needed.

dRFP Attachment J Attachment J-2

The published reversion of the wage determination is 6/19/2020. Please publish the 2021 revision.

The Government intends to review attachment J-2 and update, if needed.

dRFP Section L Paragraph L.20(a)(4)

Can bidders cite a contract managed by a Joint Venture as part of their past performance volume if their entity was responsible for performing the referenced work?

The Government intends to update the language in L.20 to clarify the requirements related to joint ventures for citing contracts managed by a joint venture.

dRFP Attachment J Attachment J-B-1

Please clarify which CLIN the performance of SOW C.35 PVS should be included. The SOW indicates it is part of Base Cost- Plus Fixed Fee, but CLINs 2 and 3 do not appear to include the

PVS.

SOW C.35 Pressure Vessel Systems (PVS) Certifications should be included on CLIN 3. The Government intends to update the headings in Attachment J-B-1.

dRFP Attachment J Attachment J-B-1

Is CLIN 2 inclusive of only SOW C.31? If not, please advise which other SOW requirements are in this CLIN. CLIN 2 is only inclusive of SOW section C.31.

dRFP Section L Paragraph L.14(b)(2)

The solicitation directs offerors to complete Clauses B.3 and B.4 by inserting proposed amounts in the appropriate spaces.

However, these clauses appear to be related to the Government.

Additionally, Clause B.2 has information tagged "OFI." Should offerors complete Clause B.2 instead? Please review these clauses and correct the RFP.

The Government intends to review B.2, B3, and B.4 and if necessary will update the sections.

Comment Reference Industry Question Government Response dRFP Section L Paragraph L.19 Do the Average Rates reflect the current FY22 rates paid to employees?

The Government intends to update the average rates listed in L.19 to reflect Fiscal Year (FY)22 rates.

dRFP Section L Paragraph L.19 Are the WYEs inclusive of part-time, temporary or seasonal employees?

The RFP provided Full time Work Year Equivalent (WYE);

however, the Government expects the offerors to manage their workforce as needed to meet the requirements of the Final

RFP.

dRFP Section L Paragraph L.19

Are the WYEs reflective of the actual incumbent workforce, or has it been adjusted to the Government's estimate for performance under IMOR?

The WYE count reflects the current incumbent workforce for Base contract scope.

dRFP Section L Paragraph L.19

If the historical labor includes personnel performing the requirements of C.19, please identify the associated Labor Categories.

C.19 GRC Institutional Control System (GIMCS) section was previously performed by a subcontractor; therefore, neither the rates nor the labor categories for subcontractors are available.

SOW Section C Paragraph C.19

The SOW provides qualifications for three levels of operators and one technician. Is the minimum staffing for C.19 defined as:

"A minimum of one (1) GIMCS Hardware Technician shall be present during NASA GRC standard working hours," and, "A minimum of one (1) Master Operator shall be present during NASA GRC standard working hours."

C.19 shall be staffed to meet the requirements of the statement of work. A minimum of one (1) Master Operator and a minimum of one (1) GIMCS Hardware Technician shall be present during NASA GRC standard working hours along with other operators and technicians needed to meet the requirements of the statement of work.

SOW Section C Paragraph C.19

While the GIMCS software is proprietary to Siemens and Allen Bradly, may the contractor self-perform this scope if they provide qualified operators and technicians?

The contractor may self-perform the GIMCS scope in the statement of work if it provides qualified operators and technicians to perform the GIMCS scope.

Comment Reference Industry Question Government Response dRFP Section L Paragraph L.19

Is value of the "Not-To-Exceed" IDIQ estimates based on historical costs? If so, is it estimated to have a reduced value of IDIQ work than within the Attachments J-C.10.4 and J-C.10.5?

The Government has provided Indefinite Delivery Indefinite Quantity (IDIQ) history for information purposes only. The not-to-exceed amount is based on historical analysis and potential future needs.

SOW Section C Paragraph C.9

The Attachment J-C.9.5 indicates several modules that are not in use. May these be activated or used at a contractor's request and at their cost for maintenance?

No. The modules indicated as not in use in Attachment J-C.9.5 are not available to the Contractor.

dRFP Section L Paragraph L.19 Will the 'Option 1 – Snow Plowing Without GFE' be evaluated as part of the total evaluated price?

No, ‘Option 1 – Snow Plowing Without [Government Furnished Equipment (GFE)]’ will not be evaluated as part of the total evaluated price.

dRFP Section L Paragraph L.19

The combination of the two historical data tables represents

125.5 WYEs. Is it the Government's estimated staffing level of approximately 110 WYEs per contract year, realistically intending to be a 13% reduction in staffing?

The estimated staffing level is based on the Government's analysis of the IMOR scope. The IMOR contract scope is not equivalent to simply adding the scope of the 2 existing incumbent contracts. The historical tables and estimated staffing level are for reference only. The Government expects offerors to propose the workforce staffing to meet the requirements of the Final RFP.

dRFP Section C Paragraph C.9

Confirm if the Government requires entry of cost detail within GRC's CMMS for NASA personnel to assess the scope of work, cost, and schedule status from baseline, during execution and through closure.

Yes. The Government requires entry of cost detail within Computerized Maintenance Management System (CMMS) for all work except the PMs.

dRFP Section K Paragraph K.2 An update is needed to the small business size standard for the NAICS of 561210, which is $41.5 Million.

The Government intends to review the stated sections and if necessary will update the section.

none given none given What is the status (or approximate value) of the deferred maintenance associated with IMOR-related assets?

The Government does not intend to provide the status (or approximate value) of the deferred maintenance associated with IMOR-related assets.

Industry Day N/A

Bidders were cautioned that PGM/PMs include performance with overtime or during a second shift. Please clarify the quantity of overtime hours associated with the FFP workload.

Contractor shall determine the overtime hours required to perform PGM/PMs where indicated in PM Workbooks as Off Hours work (FFP)

Comment Reference Industry Question Government Response

Contract Clauses N/A

Will the solicitation include FAR 52.223-99 Ensuring Adequate COVID-19 Safety Protocols For Federal Contractors?

The Government intends to include FAR 52.223-99 in the Final

RFP.

dRFP Section C Paragraph C.13

a) Has a criticality ranking been developed and maintained for each piece of equipment requiring the application of RCM and condition-based monitoring (CBM)?b) Has equipment been evaluated for application of specific maintenance practice of RCM, PM, CBM, PT&I and RTF?

The Government has completed an Reliability-Centered Maintenance (RCM) study and analysis for institutional and central process system equipment. This information has been incorporated into the preventative maintenance work instructions. The maintenance contractor selected for IMOR will assist the Government to determine any revision to priority per the requirements of the SOW.

dRFP Section C Paragraph C.13

Has a facility condition assessment (FCA) been continuously performed on assets associated with IMOR, and if so, is this available, as required in NPR 8831.2F?

The facility condition assessment (FCA) requirement is a new requirement for the IMOR contract. The SOW outlines the minimum FCA requirements.

dRFP Section C Paragraph C.11

Does the Government control the access to assets causing PGM/PMs to be performed with use of overtime as part of the

FFP?

The Contractor is required to coordinate their Program/Preventive Maintenance (PGM/PM) activities with the Government; accounting for ongoing activities such as research and testing and building occupancy. Additional information related to the Area Clearance Process can be found in the

SOW.

Comment Reference Industry Question Government Response dRFP Attachment J-1

Paragraph C.7.12(c), Page

Document states “For Pressure System Drawings. The Contractor shall be responsible for creating as-built drawings from red-lined drawings via AutoCAD that capture changes.”

Q: Is contractor required to provide the referenced AutoCAD software and computer(s)/monitor(s) needed to operate it?

AUTOCAD software and the computer (provided under a separate Government contract) for operation of the AUTOCAD software are provided by the Government.

dRFP Attachment J-1

Paragraph C.7.16(p), Page

Document states in part “the Contractor shall be responsible for storing, maintaining, delivering and setting up WIRT (Water Intrusion Response Team) equipment to the affected areas.”

Q: Is the contractor required to provide WIRT equipment or is that equipment provided by the Government or others?

The Water Intrusion Response Team (WIRT) equipment is provided by the Government.

dRFP Section H

Paragraph H.3 1852.235-71, Key positions and facilities (MAR 1989)

Document states in part: A “Quality Assurance (QA)/Reliability Centered Maintenance (RCM) Manager” is required by clause H.3. It is atypical for a Government agency to require that a position be “dual-hatted” with two different sets of responsibilities. The choice of whether or not to dual-hat a position is typically a business decision made by each individual contractor based on their unique operating model for the contract.

Comment: We urge the Government to reconsider requiring this position to be dual-hatted. Instead, we suggest that you require offerors to provide a Quality Assurance (QA) Manager and a Reliability Centered Maintenance (RCM) Manager, and state in the RFP that dual-hatting positions is permissible if it is justified by the contractor’s unique operating model for the contract but this must be fully explained in the proposal.

The Government intends to remove Section H.3 Key Positions & Facilities from the Final RFP; however, the Government expects all offerors to propose all positions in the way the offeror intends to manage their workforce.

Comment Reference Industry Question Government Response

Proposal page limitations (APR 2015)

Document states in part: Clause L.7 provides a page limit of 100 pages for VOLUME I – MISSION SUITABILITY. We do not believe this page limit is sufficient to adequately address the RFP requirements for Subfactors A, B, and C as currently written. In particular, Subfactors B and C will require significant additional page count (approximately 100 additional pages) to provide a “detailed response that demonstrates a technical understanding” of the SOW requirements in each area and for each sample task. The Section L instructions and Section M evaluation criteria for addressing Subfactor B are particularly vague as currently written, and are subject to a wide range of interpretation by offerors regarding the specific SOW paragraphs to be addressed and the level of detail required in offerors’ responses.

Comment 1: In Subfactor B we recommend that the Government specify the minimum acceptable set of topics to be addressed within each SOW area by SOW paragraph number to provide clarity to offerors.

Comment 2: We also recommend providing greater detail in Paragraph L.7 Section M regarding the minimum acceptable elements of each Offeror's shall respond to all requirements listed within the 1852.215-81, Subfactor B response. Final RFP. The Government does not intend to increase the dRFP Section L Page 55 page count for Volume I – Mission Suitability.

Government property management information (JAN 2011)

Please confirm that offerors are to address the requirements of Clause L.8(b) within VOLUME II – COST and PRICE, Section dRFP Section L Paragraph L.8 1852.245-80

6: Business Systems Reviews and Status Information, ii.

Business Systems.

The Cost Volume should only contain the status of the business systems.

Comment Reference Industry Question Government Response dRFP Section L Paragraph L.14, Document states in part: Item (c) states ‘Where necessary, a cross-reference sheet to other volumes shall be included." Item

(d) states “Information pertinent to the factors shall be included in their proposal volumes. (The Government does not recommend the use of “see paragraph X” or similar verbiage as a suitable answer to any given section)."

Question 1: Please clarify: (a) Is a cross-reference matrix required, and if so, what are the required contents of the matrix (cross-references from proposal sections to RFP sections, cross-references between proposal volumes, etc.)?

Question 2: If required, will the cross-reference matrix be excluded from page count? and

Question 3: Is cross-referencing between sections within the same volume allowed where it enhances the discussion but does not stand alone as the sole content of a given section?

The dRFP language is in error, the Government does not intend to allow cross referencing between volumes. The Government intends to update this language to clearly indicate the Government's position.

Comment Reference Industry Question Government Response dRFP Section L Paragraph L.16, MISSION SUITABILITY

Document states in part: Offerors are required to provide an organizational chart that “shall include staffing levels, a functional statement for each department, and identification of key personnel and leads.” Per Clause L.7, 1852.215-81 Proposal page limitations (APR 2015), “Smaller than 12-point ‘Times New Roman’ type may not be used in figures or charts within the written proposals. Any information not in compliance WILL NOT be evaluated.”

Comment: Given the amount of information offerors are required to include on the organizational chart (in particular the staffing levels), in 12-point font it is likely to span multiple foldout pages which will use up a significant amount of the allotted page count for Volume I. We recommend allowing offerors to present the organizational chart and other graphics in less than 12-point font since the Government can easily enlarge the view within the electronic copy to accommodate a smaller font size.

No, the Government was intentional about establishing a standard font type and size. All information provided must conform to the instructions in the Final RFP.

Comment Reference Industry Question Government Response dRFP Section L Paragraph L.20, RELEVANT EXPERIENCE & PAST PERFORMANCE

Document states in part: This paragraph states: “(4) The Offeror shall include only those contracts under which work was performed by an organizational entity or entities (e.g., specific Division or Subsidiary of a parent company) included in the Offeror’s proposal.”

Confirm: Please confirm that the Government will attribute to the offeror the corporate experience and past performance of an offeror’s parent and/or affiliated companies if the parent and/or affiliate commits to be meaningfully involved in the IMOR contract performance through the contribution of financial, workforce, management, facilities, or other tangible resources, and/or has legal accountability through a teaming agreement in the case of Major Subcontractors and Teaming Partners.

The Government intends to re-evaluate the past performance requirement of the IMOR procurement, and will update the Final RFP if the Government believes it is warranted.

The Government will evaluate past performance in accordance with the Final RFP. dRFP Section L

Paragraph L.20, RELEVANT EXPERIENCE & PAST PERFORMANCE

Comment: In order to get the full picture of each offering company’s body of work, we recommend that the Government consider the totality of experience demonstrated by all cited relevant projects presented by the Offeror, Major Subcontractors and Teaming Partners as a group, as opposed to individually assessing each cited project against every SOW technical specification.

We prefer that a past performance citation not be rejected simply because a subset of the scope is not performed, when the body of work represented by all cited relevant projects demonstrates a high likelihood of successful performance on

GRC IMOR.

Comment Reference Industry Question Government Response

General General

We appreciate the voluminous data the Government provided with the draft solicitation. However, we believe that offerors require additional time to thoroughly review and understand the vast amounts of data that NASA furnished, in particular the many SOW attachments and data contained therein. We recommend that NASA allow offerors sufficient time prior to release of the final solicitation to review and evaluate all of this information and incorporate it into their unique operational models for IMOR. We suggest a period of at least 90 additional days prior to release of the final solicitation to accommodate this activity.

The Government does not intend to allow additional time to review the information uploaded and made publicly available prior to release of the Final RFP.

Comment Reference Industry Question Government Response dRFP Section M Paragraph M.5(g), Page 84

Paragraph: CPFF/Cost Evaluation Factor g: A cost realism analysis will be conducted to ensure that a fair and reasonable price is paid by the Government and to assess the reasonableness and realism of the proposed costs. Specifically, the evaluations will include, but are not limited to: (i) comparing the Offerors’ rates proposed in response to this solicitation and (ii) comparing the proposed rates to historical rates for the same or similar items purchased by the Government. Offerors should refer to FAR 2.101(b) for a definition of ‘cost realism’ and to FAR 15.404-1(d) for a discussion of ‘probable cost’. As noted in FAR 15.404(d)(1), the cost realism analysis consists of ‘independently reviewing and evaluating specific elements of each Offeror’s proposed cost estimate to determine whether the estimated proposed cost elements are realistic for the work to be performed; reflect a clear understanding of the requirements; and are consistent with the unique methods of performance and materials described in the Offeror’s technical proposal’. A lack of resource realism may adversely affect the Offeror’s Mission Suitability scores, and result in cost realism adjustments under the cost factor.

Question: By requesting historical rates as part of Attachment J- B-1 IMOR Cost Summary Template [Tab(s) 7a-7c Indirect Rates] is it the intent of the evaluation as noted above to use the historical rates to adjust cost/price and potentially create a

The Government intends to use all available information to perform a probable cost adjustment if needed.

Comment Reference Industry Question Government Response dRFP Section B Paragraph B.2, Paragraph: The estimated total Fixed Price of this contract is [OFI], exclusive of Phase-In. The estimated total Cost of this contract is [OFI], exclusive of the Fixed Fee [OFI]. The total estimated Cost and Fixed Fee is [OFI]. Total contract value, including Phase-In, Fixed Price, Estimated Cost, Fixed Fee, and Maximum IDIQ ordering value is [OFI].

Question: Will the Government consider making CLIN 1 a Cost Plus Fixed Fee CLIN? In doing so this allows for risk reduction for service and repair calls for both the Government and contractor.

No, the Government has already reviewed the Contract Line Item Number (CLIN) structure prior to release of dRFP and does not intend to change the structure of any of the CLINs.

dRFP Section L Paragraph L.7(b) We would request the Government allow 10-point ‘Times New roman’ type only in figures or charts.

No, the Government was intentional about establishing a standard font type and size. All information provided must conform to the instructions in the Final RFP.

General Submission Deadline

Due to the complexity and amount of information required for the proposal submission, we would respectfully ask the Government to allow 45 days from the issuance of the Final RFP to submit our proposals.

The Government does not intend to extend the response time to the Final RFP at this time, but does reserve the right to extend the date at the sole discretion of the Government.

dRFP Section L Paragraph L.20(3)

The Government has indicated only contracts held within the past three (3) years will be accepted. As a small business a 3 year look back becomes challenging to accurately demonstrate relevant experience and past performance of the company. We would respectfully as the Government to expand the timeline to contracts held within five (5) years and even consider seven (7) years of the solicitation issue date.

The Government does not intend to change the relevancy period.

dRFP Section L Paragraph L.20(b)

Will the Government accept CPARS in lieu of Past Performance Questionnaires?

The Government intends to review all relevant Contractor Performance Assessment Reporting System (CPARS) documents within the period of relevancy. The Past Performance Questionnaire is an additional requirement.

dRFP Section M Paragraph M.4(3)

Given this contract is a new contract in that it is a combination of two previous contracts, does the Government have expectations regarding specific key personnel positions and requirements?

Please review the SOW for requirements related to personnel qualifications.

Comment Reference Industry Question Government Response

Cover Letter

Specific Acquisition Feedback (B)

We support the use of a sample TO as a method of evaluating technical understanding, however we believe multiple sample TO’s are not needed unless the current proposal response deadline is extended to allow more time accurately and efficiently respond to each sample task order.

The Government does not intend to extend the response time to the Final RFP at this time, but does reserve the right to extend the date at the sole discretion of the Government.

Cover Letter

Specific Acquisition Feedback (D)

The best option would be to award a cost plus award fee contract and have an award fee plan that marries NASA’s priorities with the

SOW.

The Government does not intend to change the contract structure of the IMOR procurement.

dRFP Section L Paragraph L.13(n)

Will Joint Ventures involving two similarly situated small businesses that are not Mentor/Protégé arrangements still require SBA approval when both entities are considered small?

The Government intends to update the language in L.13 to clarify the requirements pertaining to Small Business Administration (SBA) approval for Joint Ventures that are not Mentor/Protege arrangements.

General General

Are the incumbent O&M employees (either or both companies) in a collective bargaining unit and would the Government please provide the CBA(s) if so?

Several CBA's exist on the current FORM2 contract. This information has been provided in the attachments.

General General

Please provide clarity on the boiler operator (stationary engineer) licensing requirement. Do the incumbent positions currently possess the correct license? In the case where a follow-on contractor does not hire one or more incumbents, is it acceptable to use employees possessing an alternative jurisdiction license such as City of Chicago Stationary Engineer License until they can obtain an Ohio license?

The incumbent boiler operators have valid Ohio licenses. A valid license is a requirement of the safety permit and operating license, therefore a State of Ohio License is required to operate the boilers. It is not acceptable to use an alternative jurisdiction license.

General General

Since the U.S. Government Accountability Office (GAO) has ruled in favor of allowing the evaluation of experience to consider past performance information regarding affiliated companies, and FAR 15.305(a) (2) (iii) allows the evaluation to consider key personnel who have relevant experience, is it allowable to use an affiliated and/or sister company's past performance and resources in response to our experience requirement?

The Government intends to re-evaluate IMOR's past performance requirement, and will update if the Government believes it is warranted.

Comment Reference Industry Question Government Response

General General

Would the Government please provide more information on how your cost plus fixed fee under $200,000 program works or can you provide an example of how it works?

To the extent that this question is referring to programs with a certain dollar threshold: the only "program" that applies to the IMOR contract is its status as a total Small Business Set Aside.