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PESS II 80ARC018R0003 Attachment J.1

1.0 INTRODUCTION

The Project and Engineering Support Services II (PESS II) contract will support NASA Ames Research Center (ARC) for all flight and mission projects, and all advanced engineering capabilities needed to support the research and development (R&D) mission of the Center. The PESS II contract will provide engineering support for all phases of engineering and project management in a project life cycle as defined in NASA Procedural Requirement (NPR) 7120.5, NPR 7120.8, or NPR 8820.2 as applicable.

The PESS II contract will support by the NASA ARC Engineering Directorate (Code R) and other ARC directorates. The work will primarily be performed on-site at ARC, however, there may be some instances when work will be performed off-site, such as at other NASA centers, other Government agencies, and commercial facilities. This Statement of Work (SOW) describes the requirements for work to be performed.

1.1 Background

ARC is a Research and Development (R&D) Center that supports NASA’s mission to drive advances in science, technology, aeronautics, and space exploration to enhance knowledge, education, innovation, economic vitality, and stewardship of Earth. This Statement of Work (SOW) provides requirements for Project and Engineering support to meet NASA’s mission goals. It includes requirements for support to design and propose new mission concepts; design, development, manufacture and demonstration of cost-efficient engineering products; and operation of critical research facilities. ARC is a large campus environment consisting of approximately 125 facilities spread over an area of 2,000 acres. It is located on Moffett Field, CA, a property that includes ARC, Moffett Federal Airfield and the NASA Research Park (NRP). The campus includes general office space and state of the art research facilities including research laboratories, aerospace/aeronautics facilities (e.g., airfield/hangars, wind tunnels, arc jets, and simulators), computer laboratories, ballistic ranges, general testing facilities, fabrication facilities (e.g., machine shops, metal shops, and model shops), flight/mission operations facilities, motor pool, test chambers, and storage facilities.

1.2 Scope

This SOW defines the overall effort required for project and engineering services used to support all spaceflight, aeronautics, airborne missions, manned and unmanned vehicles, technology development, R&D, science implementation, ground-based systems, facility, and mission support for ARC and its customers.

Due to the evolving R&D nature of NASA’s missions, the scope of work broadly outlines the research support requirements in the contract and should not be regarded as definitive representation of future requirements.

This SOW is structured into two parts consisting of; 1) the main SOW which includes the overall scope and potential capabilities that will be required to support the Core requirements and IDIQ requirements; and 2) the SOW Attachment 1, which includes the current, estimated Core requirements.

The Contractor will provide support in the following areas: project management;

systems engineering; design and development; assembly, integration, and test (AI&T); operations, sustainment, and closeout; mission design center (MDC);

multi-mission operations center (MMOC); engineering evaluation laboratory (EEL); flight processing center (FPC); administration project support; project and mission information technology (IT); technical writing; configuration management;

proposal support; mechanical hardware; electronics; inspection services;

production planning and scheduling; and space shop.

The PESS II procurement consists of two components: Core requirements and Indefinite Delivery/Indefinite Quantity (IDIQ) task order requirements. The Core requirements, to include the projected number work packages and deliverables, are described in detail in the SOW Attachment 1 – Projected Workload Descriptions. The PESS II requirements support four main areas of supported requirements are: Projects/Facilities; Project Support; Metal Fabrication, Machining and Instrumentation, and Contract Management. Each requirement will contain multiple sub-elements (work packages) and will be based on the period of performance for the base and option periods. Due to the dynamic nature of research and development, the contract will experience variations in workload. The Contractor shall have sufficient flexibility and depth to accommodate PESS II requirements in a timely and efficient manner. The requirements and capabilities projected below are provided as the parameters of the overall effort that may be required and are intended to be flexible, with actual work packages changing to accommodate emerging mission and customer requirements.

IDIQ task order requirements will be smaller in scope and may include similar in-scope work as described in the Core. IDIQ task order requirements are within the scope of SOW but are presently undefined and will accommodate changes in the Center’s program, project, research and budget requirements over time. The period of performance for the IDIQ task order requirements will be specified in the individual task orders. Contract documentation and deliverables are identified in the SOW Attachment 1 – Projected Workload Descriptions. In addition to the SOW Attachment 1, a number of the technical disciplines and associated subsections also reference unique deliverables that further enhance the requirements in those areas.

2.0 APPLICABLE DOCUMENTS

The Contractor shall comply with all current NASA Procedural Requirements (NPR) and NASA Policy Directives (NPD) including, but not limited to, the following:

NPD 1280.1 NASA Integrated Management System Policy NPD 8730.5 NASA Quality Assurance Program Policy NPR 7120.5 NASA Program and Project Management Processes and

Requirements NPR 7120.8 NASA Research and Technology Program and Project

Management Requirements NPR 7123.1 NASA System Engineering Procedural Requirements NPR 7150.2 NASA Software Engineering Requirements NPR 8820.2 Facility Project Requirements APR 8735.2 Control of Nonconforming Products and Services APR 8730.1 Metrology/Calibration APR 1220.1 Management Objectives and Accountability APR 1280.1 Ames Management System APR 8700.2 Continuous Improvement Action APR 8700.3 Internal Assessments of the Ames Management System

All current NASA Procedural Requirements and Policy Directives can be accessed at http://nodis3.gsfc.nasa.gov/.

The contractor shall also comply with NASA ARC Procedural Requirements (APR) and Policy Directives (APD), which are part of the Ames Management System (AMS) https://www.nasa.gov/centers/ames/DMS.

3.0 REQUIREMENTS

The Contractor will be tasked to perform the technical functions and provide the capabilities described in this section to produce the deliverables for each requirement. Requirements will consist of multiple discrete work packages from individual projects and customers which consist of unique requirements and deliverables for that customer and will require internal technical, labor and budget tracking and reporting to ensure traceability of resources. Upon request, the contractor shall provided the government copies of the planning, scheduling, estimating, inspection, certification, or procurement documentation developed during performance of the work specified in the following paragraphs. Separate IDIQ Task Orders will be generated over time for work that is currently undefined.

The requirements for Core and IDIQ work will be driven by continually evolving technology; varying national, international concerns; and the NASA vision.

The Contractor shall provide all labor and materials to complete requirements using Government facilities and equipment. In those situations where Government-furnished facilities and/or equipment are not sufficient, or where the existing skill mix is not appropriate, the Contractor shall procure the required services, equipment, and facilities.

The Contractor shall follow NASA procedural requirements and policy directives, unless otherwise specified in the work package or task order requirements.

These procedures apply to both the Government and the Contractor, and describe responsibilities, processes, and minimum requirements for the technical functions to be performed, such as project management, design, configuration management, and inspection of fabricated hardware.

In some cases the Contractor will be required to use other NASA or industry standards as defined in the contract work package or task order.

The Contractor shall follow all NASA safety and occupational health measures and procedures, and comply with all Federal, State, and local laws applicable to safety and occupational health and comply with the safety and occupational health standards, specifications and reporting requirements stated in Section 2.0 of the SOW and in the contract.

The Contractor shall follow all NASA Integrated Management System and Quality Assurance Policy standards and procedures defining how work processes are managed, executed, measured and improved at ARC.

The Contractor shall comply with all NASA Information Technology (IT) Security policies to ensure the confidentiality, integrity, and availability of NASA data and information systems.

3.1 Projects/Facilities Requirements

3.1.1 Project Management Support

The Contractor shall provide Project Management support in accordance with NPR requirements (i.e., NPR 7120.5, NPR 7120.8, and NPR 8820.2, as applicable) unless otherwise specified in work package requirements. Project management support functions include: coordinating all resources within a functional area necessary to meet the technical, schedule, and budget requirements, as well as support for planning and development of ARC proposals and mission concepts, work breakdown structure development, project cost/schedule estimation and tracking. Requirements also include use of MS Project software and Milestone Pro, support for project requirements development and management, communication with customers, coordination with the NASA System Safety and Mission Assurance (SSMA) Office, configuration management, quality assurance, and safety/risk management.

The Contractor shall support project team meetings and reviews, such as requirements reviews, conceptual design reviews, system definition reviews, preliminary design reviews, peer reviews, critical design reviews, test reviews, operational reviews, system safety reviews, airworthiness review boards, and flight readiness reviews as specified in customer task, subtask, and work package requirements.

The Contractor shall also provide support in developing, monitoring, and evaluating performance metrics to evaluate system and team performance versus goals, requirements and expectations.

3.1.2 Systems Engineering

The Contractor shall provide Systems Engineering support in accordance with NPR 7123.1 unless otherwise specified in work package requirements. Systems engineering includes support for requirements definition, tracking, verification and validation of requirements, developing product and work breakdown structures, developing schedules, identifying and developing interface control documents, managing the technical effort, analyzing and managing risks, conducting design trade studies including recommendations for alternative concepts and approaches when necessary, creating test plans, test procedures and test reports, overseeing tests, performing life cycle cost analysis, and managing all technical documentation. Some tasks will require familiarity with various commonly used systems engineering tools such as Confluence, Jira, Windchill, and Cradle, and methods such as full system analysis and optimization, parametric and hierarchical analysis, process analysis, life cycle cost analysis, risk analysis, decision support analysis techniques and functional and data modeling.

The Contractor shall apply systems engineering to traditional hardware and software development projects and to conceptual technology development projects where no hardware or software is developed. The contractor shall perform trade studies, simulation, risk analysis and other conceptual work as required.

3.1.3 Design and Development

The Contractor shall design and develop and/or implement systems that will be used in spaceflight flight systems such as spacecraft, hardware and payloads, including hardware and payloads for the International Space Station (ISS);

aircraft; robotics; ground support hardware; facility support hardware; wind tunnels; information systems; centrifuges; and other research and development facilities. Design efforts may vary in scope. The work will encompass development of new systems or modifications to existing facilities and/or equipment, oversight of fabrication, construction, and installation. As authorized in the work package, the contractor may use Commercial-Off-the-Shelf (COTS) hardware or systems in the implementation of project requirements, rather than in-house design/development, to provide the best value to meet the Government’s project requirements. The work will involve multiple engineering disciplines as detailed in the sections below. Typical system operating environments include biological, commercial, airborne, ground support, and spaceflight (from Low Earth Orbit (LEO) to Deep Space).

3.1.3.1 Mechanical

In order to perform the work described in paragraph 3.1.3, the Contractor shall provide expertise in all areas of mechanical engineering, including machine design, structural design and analysis, thermal design and analysis, and fluid mechanics. Applications will include spacecraft and aircraft systems design, ground-based experimental facilities (such as arc jets; wind tunnels; flight simulators and acceleration facilities or centrifuges); life science experiment hardware and space-flight payloads (such as plant growth, animal habitat, and cell culture systems); space flight; small satellite systems; airborne and ground-based instruments; robotics; wind tunnel models; and aircraft modifications.

Additional information and requirements related to these disciplines and applications are provided below.

3.1.3.1.1 System Design

The contractor shall provide expertise in all areas of system design to perform the work described in paragraphs 3.1.3, and 3.1.3.1. The work will require knowledge of mechanics, kinematics, materials selection, joint design, drive systems (mechanical and electrical), heat transfer, fluid mechanics, thermodynamics, and fabrication techniques. The contractor will be required to produce or modify mechanical drawings that meet NASA and ARC engineering and fabrication standards, including use of the Government-provided Pro- Engineer/Creo tools for modeling and drafting. Tasks may include the design and engineering of spacecraft mechanisms, instruments, spaceflight payloads, prototypes and models, test beds, unique research facilities’ systems (including building structures, piping, and specialized research and development (R&D) facility systems (e.g., arc jets, wind tunnels, centrifuges, and simulators)), and aircraft modifications.

3.1.3.1.2 Structural Design and Analysis

The contractor shall provide expertise in all areas of structural design and analysis to perform the work described in paragraphs 3.1.3, and 3.1.3.1. The contractor will be required to perform Finite Element Modeling and Analysis using Government-provided tools or applications such as MSC/PATRAN, Mechanica, Creo Simulate, MSC/NASTRAN, and ASME B31 code design using CEASAR II Pipe Stress Analysis, in addition to the application of experimental methods and closed-form solutions. The assigned tasks may include the design of structures with determination of applied loads, stress analysis of structures with factors of safety on failure modes, deflection analysis, materials selection, and analysis of joints (e.g., welded, bolted, riveted, and bonded). The work also includes composites engineering design and analysis that requires knowledge of composites construction, composite bonding and assembly, and tool construction or utilization. Analysis should account for all forms of structural loading, including gravitational, inertial, vibration, fluid, aerodynamic, and thermally-induced forces.

3.1.3.1.3 Thermal Systems Design and Analysis

The contractor shall provide expertise in all areas of thermal systems design and analysis to perform the work described in paragraphs 3.1.3, and 3.1.3.1. The contractor will be required to apply this expertise when developing thermal system architectures through use of passive and active thermal control techniques. The work requires the application of various Government provided thermal analysis programs, Finite Element Modeling and Analysis using

MSC/PATRAN, MSC/NASTRAN, Creo Simulate and Thermal Desktop, and the application of experimental methods and closed-form solutions. Thermal design and analysis includes the assessment of the exchange of thermal energy between physical systems, and the evaluation of structures and systems for heat transfer, including contributions from conduction, convection and thermal radiation. Application includes the study and analysis of heat transfer through various materials comprising spacecraft, aircraft and ground systems. This includes various mechanical structural designs supporting Thermal Protection Systems (TPS), including ablative TPS systems, for spacecraft.

3.1.3.1.4 Fluid Mechanics Systems Design and Analysis

The contractor shall provide expertise in all areas of fluid mechanics systems design and analysis to perform the work described in paragraphs 3.1.3, and

3.1.3.1. The contractor will be required to apply this expertise when developing fluid mechanics systems for experimental devices installed on aircraft external surfaces or in wind tunnel airstreams. Tasks may include design and analysis of systems, components and instrumentation for internal fluid flow through pipes, ducts, channels, and conduits, to determine precise flow parameters. The work requires a fundamental understanding of aerodynamics and fluid dynamic analysis (e.g., lift, drag, and determination of boundary layer thickness) and comoutational fluid dynamic (CFD) modeling. The contractor may be required to use Government-provided modeling software, including WaterCAD. The Contractor shall also provide microfluidics fluid mechanics expertise to meet requirements for design, development, assembly, integration, prototyping and testing of microfluidics systems used within spacecraft or payloads systems.

This can include micro-fluidics cards, manifold, pumps, valves, media storage and waste bags. Microfluidics systems development will focus on support for long duration missions in microgravity and other extreme environments.

3.1.3.1.5 Cryogenic Systems Design and Analysis

The contractor shall provide expertise in all areas of cryogenic systems design and analysis to perform the work described in paragraphs 3.1.3, and 3.1.3.1.

The contractor will be required to apply this expertise when developing, designing and modeling cryogenic systems – including multi-phase cryogenic fluid modeling, procuring and/or fabricating system equipment, planning and implementing system testing, acquiring and reporting test results, and the evaluation and maintenance of cryogenic systems. Tasks includes the operation and maintenance of cryogenics laboratory facilities at Ames, including instrument calibration and maintenance, vacuum system maintenance, experiment troubleshooting, hazardous materials control, and safety assurance.

3.1.3.2 Electrical/Electronics

In order to perform the work described in paragraph 3.1.3, the Contractor shall provide engineering and technician expertise in all areas of electrical/electronics engineering, including the ability to design and develop instrumentation, analog and digital sensors, embedded systems, small and large (facility) power systems, security systems, data acquisition systems, and communication systems. The Contractor shall minimize power consumption and physical size of electrical systems, unless otherwise specified in customer work package requirements.

The Contractor shall use Government-provided Altium, Orcad/Cadence and LabView for electrical schematic/PCB design simulation and user interface. The Contractor shall meet NASA’s requirements (NASA-HDBK-8739.21) for electrostatic discharge control. Applications include avionics in support of small spacecraft and rockets for secondary payloads. These systems utilize a combination of Commercial-Off-the-Shelf (COTS) and custom-designed hardware/software/firmware.

3.1.3.2.1 Sensors and Instrumentation Development

The contractor shall provide all necessary expertise for sensors and instrumentation development to perform the work described in paragraphs 3.1.3, and 3.1.3.2. The contractor will be required to apply this expertise when developing designs for sensor and instrumentation systems including airborne and spaceborne atmospheric chemistry, atmospheric physics, remote sensing, and astronomy instruments; cryogenics systems and sensors; biomedical, chemical, and bio-telemetry sensors; and laser and optics development. The Contractor shall conduct trade studies and industry searches as specified in customer work package requirements. The Contractor shall develop custom analog and digital circuitry emphasizing modularity and high margin-of-safety as specified in customer work package requirements.

3.1.3.2.2 Embedded Computational Systems Development

The contractor shall provide all necessary expertise for embedded computational systems development to perform the work described in paragraphs 3.1.3, and

3.1.3.2. The contractor will be required to apply this expertise when developing designs for embedded systems include custom software and firmware development, custom hardware, data compression and storage development, electronics packaging, cable design and researching new applicable technologies. Embedded systems are used to control instrumentation, payloads, and/or hardware, and collect research data. Embedded systems can also include Command/Data Handling (C&DH) for an aircraft or spacecraft and its payloads.

3.1.3.2.3 Power Systems Design and Development

The contractor shall provide all necessary expertise for power systems design and development to perform the work described in paragraphs 3.1.3, and 3.1.3.2. The contractor will be required to apply this expertise when developing designs for power systems that include power distribution, generation (e.g., solar panels) and management systems and custom hardware/software/firmware development, commercial power supply selection for a given system, and system designs with minimal conducted and/or radiated Electromagnetic Interference (EMI). This includes the development of battery packs and miniaturized batteries. Power System design and development support also applies to ARC Electrical

Distribution Systems, Protective Relay System, and ARC Power Monitoring System. This includes designing, providing configuration management of electrical system database, files and drawings, updating existing Electrical Distribution Systems, and implementing electrical protective relay system upgrades for the NASA Ames Electrical Distribution System. The work requires knowledge and use of the Government-provided SKM software, and managing the SKM system model and database. The government will furnish specialized relay testing equipment, dedicated software and all other items necessary to conduct required tests and make all required relay setting adjustments. Some tasks may require engineering field support.

3.1.3.2.4 Control Systems Design and Development

The contractor shall provide all necessary expertise for control systems design and development to perform the work described in paragraphs 3.1.3, and 3.1.3.2.

The contractor will be required to apply this expertise when designing or developing control systems that are utilized by NASA in aircraft and spacecraft (Guidance, Navigation, and Control – GN&C), science payloads, instruments (ground, airborne, and space), arc jet facility, wind tunnels systems, model supports, motion simulators, centrifuges, autonomous robotic controls systems, environmental control systems, ARC facility electrical power and fire alarm systems, the ARC Facility Management Control System (FMCS), the Ames Power Monitoring System (APMS), and process control systems. The Contractor shall meet NASA’s requirements for electrical safety and electrostatic discharge control as defined in NASA Procedural Requirements (NPRs), Ames Management System (AMS) directives, NASA-HDBK-8739.21, and shall be proficient in using the Government-provided MATLAB and LabView. For facility control system support, the contractor shall develop piping and instrumentation diagrams (P&IDs). Examples of applications for required control system support are described below.

3.1.3.2.4.1 High-Performance Servo Systems Applications

The contractor shall provide the necessary expertise for high-performance servo system design and development. Aircraft and Spacecraft control systems are generally high-performance servo systems, such as 1) gimbaled axes positioning control system which must address relatively high stiffness, pressure disturbances, and vibration; 2) gyro-inertial tracking systems with accuracy in arc-seconds; and 3) precision temperature control systems. Servo systems can be elements of C&DH subsystems, Attitude Determination and Control Systems (ADCS), and GN&C. The Contractor shall meet requirements for applicable standards and certification processes for flight-quality hardware as specified in the customer tasks, subtasks, and work packages. System design and testing will require servo analysis and computer simulation. The Contractor shall provide pre-flight ground support and in-flight validation of control system performance.

3.1.3.2.4.2 Wind Tunnels Applications

The contractor shall provide the necessary expertise for wind tunnel control system design and development. Wind tunnel control systems are used to set flow conditions (dynamic pressure (“Q”), Mach and Reynolds numbers) via pressure, drive RPM, nozzle/flexwall, and temperature control systems, and to control the attitude and position of the test model. System components include large high-power electric motors, blowers, pumps, large valves, and compressors. Contractor tasks may include the design and development of distributed control systems that use programmable logic controllers for control and operation for these applications.

3.1.3.2.4.3 Motion Simulators and Centrifuges Applications

The contractor shall provide the necessary expertise for motion simulator and centrifuge control system design and development. Motion simulator and centrifuge systems are motion-based power-driven control systems. The Contractor shall ensure smoothness of operation, high reliability and man-rating, for long or short-term operation. The Contractor shall address issues such as cross-coupling and structural resonance of large-payload, multiple-degrees-of-freedom motion systems. These control systems involve velocity and acceleration controls of motor drives and high pressure pneumatic/hydraulic actuators.

3.1.3.2.4.4 Autonomous Robotic Systems Applications

The contractor shall provide the necessary expertise for autonomous robotic control systems design and development to explore new concepts utilizing new technology, customized prototype design, subminiature control hardware, and microprocessor-based control systems and embedded controllers. Most systems utilize embedded software.

3.1.3.2.4.5 Environmental Control Systems Applications

The contractor shall provide the necessary expertise for environmental control systems design and development to maintain control parameters for stable environmental conditions, such as temperature and humidity for airborne instruments, wind tunnels, facility heating, ventilation & air conditioning (HVAC) systems, and life science experiments flying aboard spacecraft.

3.1.3.2.4.6 Micro-Propulsion Systems Applications

The contractor shall provide the necessary expertise for micro-propulsion control systems design and development. This work includes developing a micro-propulsion system suitable for attitude control of small-scale satellite systems.

Support activities include design, development and testing of prototype thrusters and power supplies.

3.1.3.2.4.7 Ames Power Monitoring System (APMS) Applications

The Ames Power Monitoring System (APMS) monitors power distribution for Ames Research Center. In order to continue to take full advantage of the benefits provided by this system, the contractor shall provide the engineering expertise for continuous design improvements that are necessary to ensure the APMS will have as high of a system availability as possible. The APMS is a network of power meters located throughout the Center, connected to a centrally located server, where system health status and power consumption is measured 24/7.

ARC benefits from this system by monitoring trends, verifying power consumption, managing and scheduling power usage, and assisting cost control with the utility provider. Task will include monitoring operations and maintenance for troubleshooting and correcting software and hardware issues, to facilitate system upgrades, ensuring Center Local Area Network (LAN) upgrade compatibility with APMS, and meter additions and programming.

3.1.3.2.5 Data Acquisition Systems Design and Development

The contractor shall provide all necessary expertise for data acquisition systems design and development to perform the work described in paragraphs 3.1.3, and

3.1.3.2. The contractor will be required to apply this expertise when designing or developing data acquisition systems, which can include selecting commercial sensors and data acquisition equipment, developing needed custom software and hardware, and performing data collection for analysis. Data acquisition systems are used to collect large amounts of data from research facilities, models or experiments.

3.1.3.2.6 Communication Systems Design and Development

The contractor shall provide all necessary expertise for communication systems design and development to perform the work described in paragraphs 3.1.3, and

3.1.3.2. The contractor will be required to apply this expertise when designing or developing communication systems, which can include transmitters and receivers, serial communications, satellite communications, spacecraft communications, information systems, Ethernet communications, radio communications, Internet interfaces (including wireless), and custom hardware/software development. Support also includes any required licensing for the communication systems.

3.1.3.2.7 Software and Firmware Systems Design and Development The contractor shall provide all necessary expertise for software and firmware systems design and development to perform the work described in paragraphs 3.1.3, and 3.1.3.2. The contractor will be required to apply this expertise when designing or developing system software and firmware, test software and firmware, Internet products, custom or off-the-shelf data bases, data analysis, design tools, project related IT structure, upgrades to existing software/firmware and developing research models for conceptual designs. For aircraft and spacecraft, the work includes firmware for flight dynamics systems including C&DH systems, Attitude Determination and Control Systems (ADCS), GN&C, and communication systems. Development tools that include the use of standard programming languages along with Simulink, Matlab, ATK and others.

3.1.3.3 Chemical, Biological, Biomedical and Radioactive Systems

In order to perform the work described in paragraph 3.1.3, the Contractor shall provide all required expertise in the areas of chemical, biological, biomedical, and radioactive systems. This includes the ability to design, fabricate, test and inspect systems and subsystem components that contain, transport, manipulate, process, and investigate, potentially hazardous chemical, biological, biomedical, and/or radioactive materials in support of NASA space and life science research.

Example projects include the development of chemistry protocols for the isolation of RNA from blood, plant, or mammalian cells for ISS experiments and evaluation of yeast as a radiation dosimeter in small spacecraft applications. The contractor shall ensure work is compliant with all applicable safety and environmental regulatory requirements governing the use of these materials and operations of these systems.

3.1.4 Assembly, Integration, and Test (AI&T)

The Contractor shall lead or support project efforts in the areas of Assembly, Integration, and Test (AI&T). AI&T activities will be in support of a variety of project types including both spaceflight systems and ground systems. Contractor AI&T tasks may include support for prototypes and engineering development units, qualification units, and/or flight units. The work encompasses touch labor for assembly and integration and technicians for instrumenting hardware, conducting tests, and data reduction. Integration and test activities culminate in Verification and Validation testing of systems in readiness for operations review gates.

3.1.5 Operations, Sustainment, and Closeout

The Contractor shall lead or support project efforts in the areas of operations, sustainment, and closeout. Operations includes the task to conduct the prime mission of the project or system. This includes concept of operations development, operations planning, operations requirements specification, and execution of the operations phase of small satellites flights, spaceflight payloads, or research facilities using either in-house mission operations centers, partner’s operations centers, or contract operations facilities. Sustainment tasks include maintenance of the system with appropriate data logs, data reduction and analysis, evaluation reports, and preparation for deactivation or decommissioning. Closeout tasks include the disposition the system or facility as required, documenting lessons learned, and archiving all documents and data in the closeout phase.

3.2 Project Support Requirements

3.2.1 Mission Design Center (MDC)

The NASA ARC’s MDC conducts early-stage concept development and technology maturation supporting the Center's space and aircraft missions, and critical research facilities proposals. The Contractor shall support NASA/ARC’s development of mission concepts, proposal development, design of spacecraft busses in support of instruments, and design of instruments in support of

NASA/ARC’s science, technology, and exploration objectives. The Contractor shall provide technical Subject Matter Experts (SMEs) and licensed professionals, as required, to support early-stage concept development and technology maturation for ARC’s MDC-generated aerospace and aircraft missions, and critical research facilities proposals. The Contactor shall perform scheduled as well as rapid-response design cycles to develop initial mission and research facility concepts into proposal-ready, fully supportable technical packages.

3.2.1.1 Design Tools Development

The MDC staff use and develop design tools supporting the full mission, including, for example, orbit/trajectory design, thermal and electrical analyses, avionics and guidance, navigation and control design, development of operations concepts, and costing. The Contractor therefore shall be capable in the use of standard Government-supplied design tools including STK, Matlab, Simulink, GMAT, Microsoft Office suite, Confluence, Jira, Thermal Desktop, and CREO, as well as the Government-supplied tools necessary for in-house development and implementation of specialized software tools, including languages (C, C++, Python) toolchains (Gnu, Microsoft) and development environments (Git, Eclipse, Microsoft Visual Studio).

3.2.1.2 Proposal Development

A key role for the MDC is the creation, leadership and support of proposals.

These may be in response to NASA or other agency solicitations, or developed by ARC for direct submission to NASA programs or other opportunities. The Contractor shall support ARC proposal development under the direction of NASA line management and/or NASA-assigned project managers, in roles including proposal development lead; volume manager responsible for coordinating the written content of a proposal section; technical or scientific content lead; or in a variety of other lead and supporting roles as appropriate to the proposal. The Contractor shall support Ames proposal development by providing technical input, as well as technical writing, editorial, and graphics support.

3.2.2 Flight Project and Mission Operations Information Technology Support ARC leads and/or supports numerous science and technology space or airborne flight projects, ranging from concept definition, through system and component design and development, to mission operations. At every phase of these projects, mission-critical information technology support is required to ensure customer satisfaction and mission success.

ARC’s Multi-Mission Operations Center (MMOC) supports flight and science operations for selected NASA spaceflight missions. The MMOC is composed of the facilities, networks, Information Technology (IT) equipment, software, and support services needed by flight projects at ARC to effectively and efficiently perform all mission functions, including planning, scheduling, command, telemetry processing, and science analysis. The MMOC facilities and data systems are Federal Information Security Management Act (FISMA)-compliant and were granted renewed authority to operate in February 2017. The MMOC has mission operations facilities in two buildings at ARC, N-240 and N-244, an arrangement that provides geographic diversity and resiliency in the event of a facility disaster. The facilities include two general-purpose Mission Operations Centers plus project-specific support areas in satellite buildings. The current capacity of the MMOC ranges up to four simultaneous missions, dependent upon mission size and complexity, and resources exist to support future expansion.

The Mission Design Division, Engineering Systems Division, and Applied Manufacturing Division jointly participate in developing and implementing flight projects. These Divisions have facilities in buildings N202, N212, N213, N220, N240, and N244, and includes facilities for spacecraft, systems, instrument and payload design, development, manufacturing, integration, and testing, including cleanrooms, machine shops, electrostatic discharge (ESD) controlled environments, and avionics labs. The distributed workforce across the Center requires a highly responsive Contractor cognizant of the unique requirements of the flight projects environment.

The Contractor shall provide mission support for the MMOC including system administration and maintenance of all mission-specific IT equipment (workstations, servers and virtual machines running Linux, Windows and MacOS operation systems) and databases (including Oracle and MySQL). The Contractor shall provide network engineering to maintain and evolve the Ames Mission Network and to define and activate connections to the spacecraft, and to mission partners at other NASA centers, in industry and in academia.

The Contractor shall deploy, configure and maintain mission software tools that support command and telemetry data processing capabilities for telemetry and science data handling, storage, distribution and archiving including tools such as GFSC’s Advanced Spacecraft Integration and System Test (ASIST) Software and Integrated Test and Operations System (ITOS), the Laboratory for Atmospheric and Space Physics’ (LASP’s) Operations and Science Instrument Support (OASIS) Software and L-3’s InControl. The Contractor shall support enterprise software for MMOC customers, such as Atlassian’s Confluence and JIRA, IBM Rational DOORS, MagicDraw, and source code control software (e.g., svn, git).

Highly specialized information technology requirements include support for tools necessary for analysis, design, development and testing of flight software and hardware; support for mission-critical enterprise and open-source software; and support for project-specific and enterprise systems management, including:

• SSP (Security Plan) development and implementation

• Linux operating system and tools installation, configuration, maintenance

• Patch compliance

• Micro-controller and embedded system, i.e.

Arduino/Beaglebone/Raspberry Pi configuration and toolchain support

• Source control repository (git, svn, etc.) instantiation, maintenance and support

• Collaboration and issue-tracking (Confluence, Jira, Trac) instantiation, maintenance and support

• Virtualized services (KVM, VMware, both on workstations and servers) instantiation, maintenance and support

• Installation, configuration and support for Non-Standard Applications:

o Windchill o Solidworks o License managers o Autocad/Autodesk o Creo o Altium o Matlab o STK o Thermal Desktop o MagicDraw o LaTeX o Jupyter o GMAT o GNU compiler toolchains

• Compliance standards, i.e. PIV-M testing configuration settings (MAC, Linux)

The Contractor shall deploy, configure and maintain such tools and services to ensure minimum impact to project and mission requirements. The Contractor shall ensure that configuration management and other project-critical systems are protected with redundant backups and that an appropriate information assurance plan is in place.

The Contractor shall also provide project support to missions through meeting and review participation and documentation development.

The Contractor shall provide an issue/request tracking system to enable users and management to assess status and for collection of performance data such as response time, max/min/average age of issues, etc.

3.2.3 Engineering Evaluation Laboratory (EEL)

The Engineering Evaluation Laboratory (EEL) provides engineering test and evaluation capabilities at the proto-type, proto-flight, qualification, and certification levels. The EEL has vast testing resources, and whenever those are not sufficient, the staff will typically invent a methodology to provide the required data. The PESS II contractor staff in the EEL is required to have subject matter expert knowledge and the ability to perform tasks in the areas of structural strength, verification, fatigue testing, monitoring instrumentation, strain gauging, dynamic data acquisition and analysis, modal and spectral analyses for stationary and rotating systems, and loading tests of components and structures.

The types of adaptive test engineering employed by the EEL vary from improvising electronic instrumentation, including test analysis and the development of instrumentation controls for experimental investigations using the Government provided testing environment, to manufacturing unique hardware needed to acquire the appropriate data.

The Contractor shall operate and maintain the EEL at NASA ARC, and provide the expertise in the multiple subject areas listed to operate it and meet customer requirements. The Contractor shall plan and perform the following for spaceflight systems and ground-based hardware: 1) perform vibration, thermal vacuum, environmental qualification, structural, impact, and pressure tests, in addition to proof loads and modal testing with resonant frequency analysis; 2) strain gage selection, installation, and data acquisition, reduction, analysis, and reporting;

and 3) perform specialty work including installation and testing of all types of engineering measurement sensors, such as accelerometers, pressure transducers, load cells, inclinometers, rate gyros, and temperature and acoustic sensors. The Contractor shall design and fabricate test fixtures and equipment when required to conduct specialized tests.

The Contractor shall also develop and follow stringent verification and validation procedures for aircraft, spaceflight, and critical research facility hardware, and support pre- and post- test reviews as specified in customer work package requirements.

The Contractor shall keep the EEL clean and free from debris and metal shavings; utilize LabView or comparable system approved by NASA for data acquisition and report generation; calibrate all EEL equipment; complete and follow maintenance plan for all test equipment; and develop and maintain a binder for each piece of test equipment including calibration, maintenance procedures, operating procedures, emergency shutdown procedures, and detailing all known risks when operating the equipment. This information is the property of NASA during the life of the contract and will remain so after the completion of the contract.

3.2.4 Flight Processing Center (FPC)

The Contractor shall provide expertise for flight and ground hardware processes and procedures in assembly, integration & test (AI&T), document control, configuration management, bonded stores, material control, ground handling, shipping and logistics, contamination control and laboratory protocols in support of the FPC. The FPC also includes a 14,000-sq. ft. bonded storage facility for both flight and ground hardware, equipment, and materials. The Contractor shall also provide project assistance with scope of work planning and estimating, Integration & Test (I&T) proposal contributions, and the acquisition of special skills as needed for the FPC.

The contractor shall maintain facilities and equipment and provide supplies required to carry out integration and test functions for Center projects. Facilities include an environmentally controlled Class 100K (ISO Class 8) High Bay clean room; two Class 10K (ISO Class 7) clean room facilities used for flight system assembly, integration, test, and handling; prototype-flight fabrication and assembly areas for electronics and mechanical systems; satellite assembly and test areas; science laboratories; test laboratories; bonded storage; a warehouse facility; the MMOC-; project office space; conference rooms; hardware development labs; science laboratory space; and off-line assembly areas. The FPC includes general and specific equipment (GSE) and tools, test equipment, overhead cranes (5.0- and 1.5-ton capacity), and data systems. Supplies include consumables and equipment associated with FPC operations for clean rooms, shipping and receiving, office and administration, assembly and test, and general facilities operations and maintenance.

3.2.5 Administrative Project Support

The contractor shall provide records and document management support, and records archiving support for supported programs and projects and the Engineering Directorate and its Divisions. The support will include configuring and maintaining electronic file storage systems according to NASA records management and records archiving standards. The contractor shall support engineering and directorate information collaboration, and configuration management tools and processes, and engineering quality information systems and processes. The support needs to closely align with the projects and engineers producing the content, the engineering database systems, and the tools utilized by the Programs and Projects and Engineering Directorates.

3.2.6 Technical Writing

The Contractor shall develop, maintain and deliver, upon request, technical and business documentation, such as the written content of proposal sections, technical papers, manuals, engineering and business reports, and presentation packages. The Contractor shall develop and maintain documentation in accordance with customer requirements described in the work package.

3.2.7 Configuration Management

The Contractor shall follow the NASA procedures for configuration management and control of documentation generated during the life of the work element as required by applicable NASA Procedural Requirements (NPR), Ames Management System (AMS) directives, and the customer. The Contractor shall also participate on ARC Change Control Boards (CCBs) as needed to satisfy contract requirements.

3.2.8 Proposal Support

The Contractor shall support ARC’s efforts to develop and improve proposal processes and proposal submission outcomes for both NASA and non-NASA opportunities. This can include recommendations for alternative or modified technical approaches and concepts. The contractor shall provide technical editing, graphics and document administration in support of ARC proposals. The contractor shall also support the development of a NASA dashboard tool that provides a clear and informative overview of all competitive proposals for which NASA ARC qualifies. The tool will include actual and expected announcements of opportunity (AO), current and open AOs with details (e.g., status, organization leads, Principal Investigators (PIs), and funding levels) and closed AOs with details (e.g., status and expected award announcements). The Contractor shall provide database solutions and proposal development support that contains information on partnership development and technology transfer. The contractor shall also identify and implement solutions and tools to store, access, and characterize proposal data, and provide this information to NASA as specified in the work package or task order.

3.3 Metal Fabrication, Machining and Instrumentation Requirements The Contractor shall provide mechanical and electronic fabrication services and inspection services. Most work will be performed in the shops within the Applied Manufacturing Division (Code RM) at NASA ARC. Some work will be performed at other ARC organizational shops.

The contractor shall maintain a working knowledge of Workmanship Standards and practices. Provide certified employees and inspectors per the appropriate standard being used or applied to fabricate, machine, assemble, weld or build end items for ARC.

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