Solicitation Questions.docx

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AMENDMENT 003 - Four (4) Administrative Support Assistants - Santa Fe Indian Health Center
Solicitation number
75H70726Q00035
Issued by

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This file is a Solicitation Questions and Answers document that addresses clarifications and revisions to Amendment 003 of solicitation 75H70726Q00035 for Four (4) Administrative Support Assistants at the Santa Fe Indian Health Center under the Indian Health Service.

The solicitation is issued as a Request for Proposal (RFP) for a new contract (not an incumbent transition) set aside for Indian Small Business Economic Enterprises under the Buy Indian Act. Proposals are due by 3/13/2026 at 12:30 pm MST and must include a completed pricing table (SF-1449), past performance documentation, signed SF-1449, signed Indian Economic Enterprise Representation Form (IEE), and OF 306 forms. Key clarifications address: (1) lunch break duration is one hour with work hours 8:00 am to 5:00 pm or 8:00 am to 4:30 pm depending on lunch schedule; (2) contractors must furnish all uniforms except items specified in Section 3.1 (computers, desk/chair, telephone, PIV Card, PPE), with any additional supplies requiring Contracting Officer Representative (COR) approval; (3) leave accrual is at the health center's discretion and may be included as an all-inclusive rate; (4) on-call duties are at the COR's discretion with compensation to be determined; (5) the contract is Firm Fixed Price with award on best value basis considering pricing and technical factors; (6) the period of performance is Base Year plus four one-year option periods; (7) offerors must provide minimum six contractor profiles with resumes for the four positions; and (8) all contractors must be vaccinated. Medical liability insurance requirements and medical provider references do not apply to these administrative assistant positions.

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Solicitation Page #

Section #
Section Title
Question
n/a
n/a
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Is this solicitation for a new contract requirement or is there an existing contract? It’s a new contract.
n/a
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n/a
If there is an existing contract for these services, please provide the name of the incumbent contractor and the current contract number. It’s a new contract.
n/a
n/a
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Solicitation updates were posted to SAM.gov on February 11th. Will there be an SF 30 issued to reflect those changes to the solicitation? I made the change.
3
1.3
General Contract Information
This paragraph states “This is a non-personal health care service contract” and specifies that the contractor must have medical liability insurance. Based on a review of the performance requirements it doesn’t appear that the Administrative Assistants will be interacting with patients or providing medical services. Please clarify this requirement. All our contracts are non-personal.
3
1.3.4
Fingerprinting Requirements for Security and Suitability
Will incumbent employees be required to complete new background checks or will they be grandfathered into the new contract? This is a requirement.
5 & 10
1.5.6 & 5.2.1
Option Prices & Work Schedule
Paragraph 1.5.6 indicates a thirty-minute lunch break and paragraph 5.2.1 indicates a 1-hour lunch break. Please clarify. Would be up to contractor, either one, but will only bill for hours worked.
7
3.1
Government Furnished Property and Services
Paragraph 3.1 indicates the government will provide a quantity of 1 each computer, desk/chair, telephone, PIV Card and PPE equipment. Is it safe to assume that this means 1 set for each of the four Admin Assistants? Equipment listed will be provided if need be.
8
4.1.1 & 4.1.2
Contractor Furnished Items
Paragraphs 4.1.1 and 4.1.2 appear to be incomplete. Please clarify. Except for property in 3.1.

Should contractor furnish supplies would need to be approved by the COR.

9
5.1.13
Performance Work Statement
Paragraph 5.1.13 states “The contract terms and conditions do not allow for accrual of annual or sick leave or other fringe benefits”. This is contrary to federal law as specified by the Service Contract Act and New Mexico State Law as specified by the Healthy Workplaces Act of 2021. Please clarify. This is a contract, not a FTE, It will be at the discretion of the health center.
10
5.2.4
Work Schedule
Paragraph 5.5.2.4 states “ The Contractor employees are not authorized any annual/personal leave or sick leave”. This is contrary to federal law as specified by the Service Contract Act and New Mexico State Law as specified by the Healthy Workplaces Act of 2021. Please clarify. This is a contract, not an FTE, and is at the discretion of the health center.
10
5.2.3
Work Schedule
Paragraph 5.2.3 states “Contractor may be assigned On-Call duties as needed and may include working weekends and Holidays”. Paragraph 5.1.13 states “Overtime compensation is not authorized in this contract”. These statements appear to be in conflict. How will employees be compensated for this additional time? Please clarify. I don’t think they do on-call, will clarify with health center.
10
5.2.4
Work Schedule
Paragraph 5.2.4 appears to incorporate the tenets of a Time and Materials or Labor Hour contract. Please advise how this paragraph will be utilized under a Firm Fixed Price contract? This is not a time and material contract, it will be a Firm Fixed Price – where the contractor agrees to complete a project for a predetermined total price,
11
5.7/5.8
Contractor Qualification Requirements
Paragraphs 5.7 and 5.8 appear to be comingled. Please clarify. These are the requirements of the health center in order to come into the facility to provide services.
11 & 29
5.8.4 & 16.3.3
Contractor Qualification Requirements & Other Important Information and Instructions
Paragraph 5.8.4 states “Price: Lowest Price Technically Acceptable”. Paragraph 16.3.3 states “An award made on a best value basis; both price and other factors considered”. Please clarify. Award will be made on best value basis, both price and other factors considered.
11
5.8.5
Contractor Qualification Requirements
Paragraph 5.8.5 states “Contracting agency must provide a minimum of 6 contractor profiles for review/selection who are available to work under the eventual contract if awarded and include all requested documentation for each”. Is this paragraph requesting the contractor to provide 6 candidate resumes with our quote to fill the four Admin Assistant positions? At a minimum 6 profiles.
11
5.8.6
Contractor Qualification Requirements
Paragraph 5.8.6 states “Furnish documentation that reflects immunity for the

indicated vaccine preventable diseases…” Is this a proposal submission requirement or a post award requirement? All contractors are to be vaccinated.

15
9.1, 9.1.1, 9.1.3 & 12.4
Period of Performance
Paragraph 9.1 indicates a Base Year + 2 one-year option periods. Paragraph 9.1.1 indicates a Base year + 4 option periods. Paragraph 9.1.3 indicates “Total contract award must not exceed three years” and paragraph 12.4 states “The total duration of this contract, including the exercise of any options under this clause, shall not exceed three years”. Please clarify. Base + 4 option periods.
15
5.1.13, 5.2.1 & 9.3
Performance Work Statement

Work Shift & Paragraphs 5.1.13 and 5.2.1 indicate the facility hours of operation as 8:00 am to 5:00 pm, Monday through Friday. Paragraph 9.3 sates “The hours of business and clinic operation are Monday through Friday, from 8:00 AM to 4:30 PM”. Please clarify. Would depend if they take an hour lunch it will be 8-5pm; if ½ hour lunch it will be 8-4:30pm.

23
12.5
Indemnification and Medical Liability Insurance
Paragraph 12.5 states “The Contractor shall maintain during the term of this contract liability insurance issued by a responsible insurance carrier of not less than the following amount per specialty per occurrence: “$1.000.000 .00”. Based on a review of the performance requirements it doesn’t appear that the Administrative Assistants will be interacting with patients or providing medical services. Please clarify this requirement. It does not pertain.
30
16.5.4
Technical Quote Instructions
This paragraph refers to “the staffing of medical providers”. Are the Administrative Assistants considered “medical providers”? These are instructions, if pertains fine, if not it’s part of the verbiage/template.
30
16.6.1
Key Personnel Instructions
This paragraph refers to “specific scientific or technical accomplishments” to be included on the candidate resumes. Please clarify this requirement.16.6.1The quotes must include the name and proposed duties of the Contractor or the Contractor's Employee. Their resumes shall be included and should contain information on education, background, recent experience, and specific scientific or technical accomplishments. As set forth in Section 5.2, work schedule, the proposed staff hours for contractor employees allotted accordingly.
30
16.6.2
Key Personnel Instructions
This paragraph seems to request information related to the company’s experience and past performance. This seems to be duplicative of the requirements included in the past performance section. Please clarify.16.6.2 The Offeror must provide the general background, experience and qualifications of the organization, including similar or related contracts, subcontracts or grants and contain the name of the customer, contract or grant number, dollar amount, time of performance and the names and telephone numbers of the Project Manager and Contracting/Grants Officer.

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