Copy of QA Template.Round2.xlsx

XLSX spreadsheet 24 KB Posted

Attached to
AMENDMENT 003 - Four (4) Administrative Support Assistants - Santa Fe Indian Health Center
Solicitation number
75H70726Q00035
Issued by

About this file

This is a Question and Answer (Q&A) template document for Round 2 of solicitation 75H70726Q00035, issued by the Indian Health Service (IHS) Albuquerque Area Office for Four (4) Administrative Support Assistants at Santa Fe Indian Health Center (SFIHC). The document captures contractor questions submitted to Patricia Trujillo (patricia.trujillo@ihs.gov) and corresponding government responses regarding clarification on contract requirements, performance expectations, and administrative procedures.

Key clarifications provided by the government address: the scope of financial responsibilities (ordering supplies and preparing travel requests); organizational past performance documentation in the Key Personnel volume (Volume II) alongside individual resumes; page count limitations excluding cover pages and tables of contents; evaluation methodology using Best Value; the administrative-only nature of duties with no specialized medical services required; compensation for on-call duties to be determined by the Contracting Officer's Representative (COR); interpreter provision by SFIHC for non-English speaking patients; government vehicle availability to be coordinated with the COR; and confirmation that all Q&As will be posted on SAM.gov for equal access. The government also granted an extension of the response deadline from March 6, 2026 to March 13, 2026 at 12:30 PM MST to allow offerors adequate time to address follow-on questions.

View the file

Other files

Show all 12

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Q&A Question Submittal Sheet

Official Gov. Solicitation #75H70726Q00035
Official Gov. Solicitation NameFour (4) Administrative Support Assistants - Sant Fe Indian Health Center

FWG Opportunity Name 4 Administrative Support Assistants - IHS

Round # of Question & Answer2
Submit to (name & email)Patricia Trujillo at patricia.trujillo@ihs.gov
Question Submittal Due DateASAP
Special Notes / RequirementsN/AI will reformat this Q sheet to match the government's fomat as per solicitation page 29
#Solicitation Page#Section #Section TitleQuestionAnswer
195Performance Work Statement (PWS)Will the Government please confirm which duties in section 5 will require basic financial literacy of the contracted Administrative Support Assistants? Is the scope of their financial responsibilities ordering supplies (5.1.5) and preparing travel requests (5.1.8)?The basic financial literacy of the ASA is assisting in the Finance Department to ordering supplies (5.1.5) and preparing travel requests (5.1.8), may also include 5.1.1 reports.
23016.6, 16.6.2Key Personnel Instructions (Volume II)As per section 16.6.2 "The Offeror must provide the general background, experience and qualifications of the organization, including similar or related contracts, subcontracts or grants and contain the name of the customer, contract or grant number, dollar amount, time of performance and the names and telephone numbers of the Project Manager and
Contracting/Grants Officer". Will the government please confirm that they want the past performance of the organization within the Key Personnel volume (Volume II), rather than the experience of the key personnel? If yes, should that same past performance of the organization again be provided in the Past Performance volume (Volume III)?It would be the past performance of the organization (vendor) and SFIHC would like to see their experience which would be on their resume.
32916, 16.2Instructions, Conditions, and Notice to OfferorsTo facilitate content separation and the ease of volume navigation, will the Government please confirm that cover pages and Table of Contents (TOCs) are excluded from volume page count limitations?There is no limitation of pages, IHS puts that b/c we've received some more than the page count.
4GeneralGeneralGeneralPlease confirm that the evaluation process will be Best Value and that all responses will be reviewed.Yes
5Solicitation, Page 95.1Section 5.1 states: The Contractor shall provide Four (4) Administrative Support Assistants services to assist the Santa Fe Indian Health Center (SFIHC) Administration Office with direct and indirect patient and administrative duties. The contractor Administrative Support Assistants will assist in the following: Administration Office, Finance Department, Front Desk, and Greeter. Can the government please confirm that the direct and indirect patient duties by contractor admistrative support assistants will solely be performing administrative duties/functions to the Santa Fe Indian Health Center and other Satellite Clinics and not any patient care/duties?Provide guidance to the patients upon request. May be required to assist in the front desk or as a greeter and will be required to assist the patients with direction, paperwork.
6Solicitation, Page 31.3.1Section 1.3.1 This is a non-personal health care service contract, as defined in Federal Acquisition Regulation (FAR) 37.401, under which the contractor is an independent contractor. The Government may evaluate the quality of professional and administrative services provided, but retains no control over the medical, professional aspects of services rendered (e.g., professional judgments, diagnosis for specific medical treatment). The contractor indemnifies the Government for any liability producing act or omission by the contractor, its employees and agents occurring during contract performance. The contract must maintain medical liability insurance. Coverage amounts acceptable to the Contracting Officer, which is not less than the amount normally prevailing within the local community for the medical specialty. The contract is required to ensure that its subcontract for provisions of health care services contain the requirement of the Clause 52.237-7, including the maintenance of medical liability insurance. Can the government please confirm that section 1.3.1 is not applicable to this opportuntiy including the medical liability insurance is not required as contractors personnel are not providing specialized medical services, as solely the contractors personnel are administrative support assistants?(e.g., professional judgments, diagnosis for specific medical treatment) - This is an example, if it doesn't pertain I wouldn't worry about it. I believe this was taken off the SF-1449 attached to solicitation.
7Solicitation, Page 105.2.3Scheduling of ShiftsSection 5.2.3 "Scheduling of Shifts" references the government point of contact or primary COR will determine specific tour of duty which maybe assigned on-call duties as needed, and may include working weekends and Holidays as well as the contractors employees must rotate into other duty sections as needed to support patient care. Per previous contractor question #12 the government responded that the COR can determine, but probably not in this case. As there is no overtime, can the Government please clarify how the contractor will be compensated due to contractors personnel performing on-call duties when needed that results with hours in excess of the allowable 40 hours in one week?
8Solicitation, Page 105.4No section TitleSection 5.4 details that the contractor will perform work with multicultural patients and interpreters as necessary for non-English speaking patients. Per previous contractor question #13 the government responded that it was thought that interpreters would be provided by others. Can the government please confirm that interpreters will be provided by the government to contractors personnel and therefore not a requirement for contractor personnel to be an interpreter while assisting with non-English speaking patients?SFIHC should have a interpreter onsight.
9GeneralGeneralGeneralPer government response to previous contractor question #19 & #22 the government responded that government vehicles will be made available for contractors personnel use between the performance locations. Can the government please provide a response to the following? - If the contractors personnel opt to use the government vehicle would all four performance locations have a government vehicle available for contractors personnels use? - For example, if contractors personnel drives a government vehicle from the Santa Fe Indian Health Center (Point A) to Cochiti Health Clinic (Point B) would the contractor personnel have the ability to leave the government vehicle at Point B? If the government vehicle is required to be returned to Point A, would the contractors personnel have the ability to leave in advance of the end of the work day hours to accomodate for the drive time involved as contractor is unable to invoice for travel time per the governments response #22?That would be determined by the COR and the contract employee.
10GeneralGeneralGeneralThe government provided contractor respones to our questions on 2/24/2026. For equal access, will the government be posting on SAM.gov all questions and government answers presented by contractors?Yes
11GeneralGeneralGeneralIn order for all offerors to receive government responses to any material follow-on questions and the ability to provide a thorough and comprehesive response, would the government consider providing an extension for this response from Friday, 6 March 2026 @ 12:30 PM MST?Yes
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
46
47
48
49
50
51
52
53
54
55

File details come from the government source that posted it. Updated .