ATTACHMENT_2_-_STATEMENT_OF_WORK.pdf

RFP# 70Z07918RPT200200

Attachment 2

Statement of Work

Interface Alarm Generator Panel (IAGP) Recapitalization aboard Fourteen (14) 210’ Reliance- Class USCG Cutters

ATTACHMENT 2 - STATEMENT OF WORK

1. DESCRIPTION OF REQUIREMENT

1.1 Overview

The purpose of this requirement is to recapitalize the Interface Alarm Generator Panel (IAGP) systems hardware currently installed aboard fourteen (14) U.S. Coast Guard (USCG) 210’ Reliance Class Cutters. For the purpose of this requirement, the term “recapitalization” references a process which incorporates the procurement of replacement IAGP systems hardware and ancillary supplies, and the services required to de-install the current IAGP hardware and to install the new IAGP systems hardware.

Installation also incorporates the successful completion of integrating the newly installed IAGP systems hardware with existing hardware and alignment of the replacement IAGP systems hardware with existing A&AS hardware on all fourteen (14) U.S. Coast Guard 210’ Reliance Class Cutters.

a. For the purpose of the subject requirement, the term “systems hardware” will henceforth be defined as hardware to be procured in support of this effort.

Specifically, the term “Systems Hardware” applies to the System Equipment and Human Interface Terminals. The term “Ancillary Supplies” will henceforth be used to reference supply items (such as speakers and cabling) necessary to complete the installation and integration of the systems hardware.

b. Supplies and services (and quantities of each) to be provided by the Contractor under this Statement of Work are listed as follows:

Supplies:

• Fourteen (14) IAGP replacement units (i.e., System Equipment)

• Fourteen (14) Human Interface Terminals

• Eleven-thousand (11,000) feet of cabling

• Forty-two (42) Speakers

Services:

• Fourteen (14) De-Installation of Current IAGP Systems Hardware/Installations of Replacement IAGP Systems Hardware (i.e., one de-installation and installation aboard each 210’ USCG Reliance Class Cutter).

c. The subject requirement consists of that effort required to procure replacement system hardware, remove (i.e., de-install) existing IAGP equipment from the Alarm and Announcing System (A&AS), with minimal disturbance to existing infrastructure, and install procured replacement systems hardware. To facilitate and support the aforementioned requirement, the Government intends to award an Indefinite- Quantity, Indefinite-Delivery (IDIQ) contract to the vendor whose proposal is determined to represent best value to the Government, prior to selection for award following a competitive solicitation process. All supplies and services to be provided under this IDIQ will be priced by the vendor on a firm-fixed price basis. All delivery orders and task orders issued under this IDIQ will also be priced by on a firm-fixed price basis; the prices for each item or installation ordered will be in accordance with the corresponding prices stated in the IDIQ for the ordering period under which the delivery order or task order is placed. Under the proposed IDIQ contract, the Government’s intention is to procure (via a firm-fixed price task order to be issued under this IDIQ) a minimum quantity of two (02) IAGP replacement units two (02) Human Interface Terminals, and two (02) installations, for the purpose of first article testing of the IAGP systems hardware, and submission into the TCTO process. The procurement of the aforementioned quantities of IAGP Systems Hardware and Installations will constitute the fulfillment of the Government’s obligation for minimum purchase under the IDIQ contract. Following successful completion of First Article Testing and TCTO process, it is the Government’s intention to procure up to twelve (12 additional units of additional IAGP system equipment, twelve (12) additional Human Interface Terminals (and the ancillary supplies necessary to complete the installations), and twelve (12) installations necessary for full deployment. Installations (see SOW section 3.4.7) will be firm-fixed price line items, and will include tasks involved with de-installation of current IAGP systems hardware, and installation of new IAGP systems hardware (i.e, de-install and install activities will be stated in the IDIQ in one firm-fixed price line item).

1.2 Background

a. The current Interface Alarm Generating Panel (IAGP) system was manufactured by Chronometrics, Inc. and installed on board fourteen (14) USCG Reliance-Class 210’ Cutters circa 1987. The announcing system provides interconnections and alarm generating circuits for the ship’s public address system (1MC/6MC). The 1MC provides the means for voice transmission of general orders and information via switching of at least four 1MC microphone stations and installed telephone interface to all areas within the ship and to all topside areas where ship personnel are assigned and the ability to select the 6MC circuit from bridge locations. The announcing system shall be integrated with the cutter’s telephone/PBX/VoIP system using access control by system programming. The announcing system provides 1MC microphone stations and installed telephone interface to be selectively switched through a preamplifier/mixer and power amplifier to one or several speaker locations located in various zones of the USCG Cutter. The system shall provide sufficient power to be heard on all speakers in both normal and emergency operations environment. The interface shall provide for the selective switching of at least 6 speaker zones or groups throughout the ship (e.g. Officers, Topside, Crew Quarters, Engineering, and Work Spaces) and selection of the 6MC. The interface shall provide for connection of a portable alarm contactor panel to be used in a pierside quarterdeck. The interface shall provide for the selecting of primary and secondary alarm generating circuits, preamplifier, and amplifier. The system shall provide Alarms over the available preconfigured zones. The alarm generator circuits provide alarm signals for General Quarters, Chemical, Collision, and Flight Crash.

b. The Original Equipment Manufacturer (OEM) that manufactured the current IAGP systems hardware has since gone out of business, and replacement parts for the current IAGP systems hardware are no longer available. IAGP is currently supported via a separate contract. The system is beyond its end of life expectancy and because of rising failures and casualties to the system, it is necessary for the USCG to procure IAGP systems hardware, ancillary supplies, and installation services that will be utilized to recapitalize the IAGP systems hardware currently installed aboard the fourteen (14) 210- foot Reliance Class USCG Cutters.

c. Two (02) out of the fourteen (14) USCG cutters have an engineering change (i.e., modified configuration) that was installed to bypass the requirement for the A2 Solid State Relay Card, (SSR) in the original (i.e., baseline) configuration. See “Attachment 19 – EC-SSR” for details. This engineering change affected some of the wiring designations, wiring locations, and interconnections internal to the IAGP. One (01) installation of IAGP systems hardware, for the purpose of first article testing, shall take place aboard a USCG Reliance Class Cutter with the baseline IAGP configuration and one (01) first article installation of Systems Hardware shall take place aboard a USCG Reliance Class Cutter with a modified IAGP configuration. This approach is necessary to ensure that the installed first articles will meet compatibility and performance requirements when installed on Cutters with either of the aforementioned configurations.

1.3 Mission support for the subject requirement will be provided by the Contractor under firm-fixed price delivery orders and/or task orders that will be issued to the Contractor under this Single-Award IDIQ contract. The Ordering Period (consisting of five (05) twelve (12) month ordering periods) under this IDIQ contract will be for five

(05) years from the date of contract award.

1.4 Minimum order quantity under this IDIQ contract will be for systems hardware consisting of two (02) units of IAGP system equipment, two (02) Human Interface Terminals, and two (02) installations of the IAGP systems hardware and Human

Interface Terminals aboard USCG cutters. The USCG anticipates placing delivery and/or task order(s) to meet the aforementioned minimum order quantity during Ordering Period One.

2. CONTRACTOR QUALIFICATIONS

2.1 Labor Categories

2.1.1 Program Manager: Accountable for all aspects of program performance. Provides management over all aspects of a business area. Directs and manages all internal and external communications and all functional program activities to meet contract cost, schedule, and performance objectives. Ensures that all required resources including manpower, production standards, computer time, and facilities are available for program implementation.

Makes final decisions on administrative or operational matters affecting more than one segment or functional activity of the program. Bachelor’s degree in a relevant discipline and minimum 8 years’ experience in Program Management.

2.1.2 SME Supervisor III: This is a specific subject matter specialist in a specific business/analytical area. Responsibilities include, but are not limited to, the analysis, evaluation, implementation, and/or support of the Specific Subject Matter Area specified in the order;

on site supervisor; Minimum experience requirement is 15+ years’ experience with shipboard A&AS.

2.1.3 Installation / Field Engineer: Works from specifications to develop or modify complex operating systems applications and/or hardware configurations. Assists with design, coding, benchmark testing, debugging and documentation of programs. Applications generally support utility programs, job control language, macros, subroutines or other control modules. Supports applications dealing with the overall operating system, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting, or advanced mathematical/scientific software packages.

Works on most phases of software systems programming applications. Performs a variety of tasks, which are broad in nature and are concerned with the design and implementation of integrated systems, including personnel, hardware, software and support facilities and/or equipment. Works independently. May train subordinate engineers; on site engineering solution analyst;

minimum experience requirement is 8+ years’ experience with shipboard A&AS.

2.1.4 Installation Technician: Inspects tests and repairs complex electronic circuitry and components in accordance with regulations and specifications. Records test data and calibrates equipment.

Analyzes electronic equipment and oversees tests to establish operating data. Develops and fabricates specialized equipment.

Provides training and assistance to lower level technicians;

Performance of onsite electronics installation; minimum experience requirement is 3+ years’ experience with shipboard A&AS.

2.1.5 Hardware Engineer I: Monitors and responds to complex hardware, software and network problems utilizing a variety of hardware and software testing tools and techniques. Provides primary interface with vendor support service groups or provides internal analysis and support to ensure appropriate notification during outages or periods of degraded system performance. May provide guidance and training for less experienced technicians; performance of onsite electronics engineering installation; minimum experience requirement is 3+ years’ experience with shipboard A&AS.

2.1.6 Hardware Engineer II: Monitors and responds to complex hardware, software and network problems utilizing a variety of hardware and software testing tools and techniques. Provides primary interface with vendor support service groups or provides internal analysis and support to ensure appropriate notification during outages or periods of degraded system performance. May have responsibilities for providing customer assistance support in setting up microcomputers and/or installing software packages; performance of onsite electronics engineering installation; minimum experience requirement is 8+ years’ experience with shipboard A&AS.

3. SCOPE OF WORK

3.1 IAGP Systems Hardware Specifications: The Contractor shall provide the IAGP systems hardware and ancillary supplies necessary to recapitalize the IAGP, a component of the Alarm and Announcing System (A&AS), on board 210-foot Reliance Class USCG Cutters. The requirements of this system include only the shipboard systems hardware and ancillary supplies necessary to provide modernized interconnections and alarm generating circuits that will work with the existing infrastructure for the ship’s public address system (1MC/6MC).

3.1.1 Power: 120 VAC with delta power (hot neutral)

3.1.2 Mounting: Capable of mounting in standard 19” equipment rack

3.1.3 Compatibility: IAGP systems hardware shall interface with existing shipboard Alarm Contactors, Microphone Stations, Telephone system, Speakers, Loud Hailers, and Horn Speakers except where such existing infrastructure equipment must be replaced with like replacements (fit, form, function) to ensure reliability. The Contractor shall provide the replacement modernized systems hardware that is compatible with the existing shipboard system infrastructure.

3.1.4 The IAGP systems hardware shall provide for connection of a portable alarm contactor panel to be used in a pier side quarterdeck.

3.1.5 The IAGP systems hardware shall provide Alarms over the available preconfigured zones.

3.1.6 Reliability: Systems hardware must include emergency standby power (UPS) capable of ensuring all announcing system components shall remain operable for at least one hour on emergency power.

3.1.7 The IAGP systems hardware provided shall be capable of being integrated with the Cutter’s telephone Private Branch Exchange (PBX)/VoIP system using access control by system programming.

3.1.8 The IAGP systems hardware shall provide sufficient power to be heard on all speakers, in interior spaces, 75 dB(A) or, if the background noise level exceeds 75 dB(A), then at least 20 dB(A) above maximum background noise level; and in exterior spaces, 80 dB(A) or, if the background noise level exceeds 80 dB(A), then at least 15 dB(A) above maximum background noise level in both normal and emergency operations environment.

3.1.9 The Human Interface Terminal shall provide for the selective switching of at least six (6) speaker zones or groups throughout the ship (e.g. Officers, Topside, Crew Quarters, Engineering, Work Spaces, and spare) and selection of the 6MC from the Pilothouse.

3.1.10 The alarm generator circuits provide alarm signals for General Quarters, Chemical, Collision, and Flight Crash. Collision Alarm is a series of three 1,000 Hz tones of 60 milliseconds with 60 millisecond pauses between tones followed by a pause of 420 milliseconds, repeating the sequence for the duration of the alarm, Chemical Alarm is a continuous 1000 Hz, General Alarm is a 400 Hz tone that begins loud and gradually decreases in volume over a 600 millisecond period repeated every 600 milliseconds (100 times per minute) and sounds similar to striking a gong, and the Flight Crash alarm varies in frequency every three seconds from approximately 750 Hz to 1,750 Hz and back to 750 Hz to provide a siren tone.

Alarms shall have priority over voice announcements. Collision alarm shall have priority over other alarms when activated.

Chemical alarm shall have priority over General alarm when activated. General alarm shall have priority over Flight Crash alarm when activated.

3.1.11 The 6MC inter-ship circuit provides the means for bridge personnel to transmit voice orders and information, via the bridge microphone stations, to shore, ship, or other personnel via loudspeakers topside. Alarms shall not be routed through the 6MC loudspeakers.

3.2 Installation Process

3.2.1 Table 1 lists the locations of all USCG Cutter Homeports as likely locations where de-installation and installation activities will occur.

The Government reserves the right to revise locations as operational demands occur.

3.2.2 CGC Diligence and CGC Venturous have the engineering change (see Attachment 19, “EC-SSR”) that bypasses the need for a Solid State Relay Card (SSR) that is internal to the IAGP system equipment. One of the two aforementioned cutters will be selected for first article installation and testing along with one cutter with the baseline configuration.

3.2.3 The Contractor shall perform an operability test of the existing 1MC/6MC system prior to de-installation of the current IAGP systems hardware.

3.2.4 The Contractor shall verify the ship’s drawings for the A&AS, as applicable and provide corrections required for the installation of the hardware systems to the USCG Contracting Officer’s Representative (COR).

3.2.5 Schedule

3.2.5.1 Two (02) units of IAGP system equipment units and two

(02) Human Interface Terminals will be purchased during Ordering Period One, and two (02) installations of the aforementioned IAGP Systems Hardware shall be scheduled to occur during Ordering Period One, to initiate the process of first article testing of the IAGP Systems Hardware.

3.2.5.2 Engineering Changes (ECs) are a vehicle for

implementing changes to an asset’s system, to improve operational capabilities and increase supportability. In this context, an Asset is defined as a 210’ WMEC Cutter, and the System is the Alarm/Announcing system on the 210’ WMEC cutter. The EC process timeline can extend to 513 days to achieve full authorization for deployment. The EC process is performed whenever a configuration change to a surface asset is requested from any concerned organization. ECs are required for configuration changes that impact maintenance or supply support (onboard assets or at shore support infrastructure), changes to an item’s inherent design characteristics, attributes and performance or the item’s interface with other related items, and changes that modify equipment procedures (operations.

maintenance, support, personnel, training, etc.). The EC process has been initiated for this effort, therefore the timeline to full authorization is expected to be shorter than the full 513 days.

3.2.5.3 Following completion of two (02) installations of IAGP Systems Hardware (during Ordering Period One) for the purpose of initiating first article testing and completion of the EC process the Contractor should note that this is a tentative installation schedule, which may be subject to change based upon Cutter availability.

3.2.5.4 Ten (10) working days are anticipated for each de-

installation and installation of IAGP Systems Hardware on each cutter.

3.2.5.5 Up to five (05) additional working days will be

scheduled in the event an installation will not satisfactorily complete System Operability Verification Testing (SOVT).

3.2.5.6 The contractor shall coordinate all visits through the Centralized Service Desk via a Site Visit Request, available from the COR, with sufficient lead-time, minimum of sixty (60) days, unless otherwise directed by the COR to provide deployed units with opportunities for visits. The Contractor shall confirm each site visit with the cutter before departure by best available means (e.g. email, telephone, etc.) with copy to the COR to ensure access to and availability of the unit.

3.2.5.7 The Contractor shall follow an installation schedule that maximizes the number of installations per trip when vessels are in close proximity, approximately 50 miles, of each other to facilitate efficient support and training.

3.2.5.8 The following table is provided as Table 1 – 210’ USCG Reliance-Class Cutter Homeports:

3.2.5.9 Expected travel is one day to travel to work site prior to commencement of work and one day for return upon completion of work. All travel conducted will be in accordance with Federal Travel Regulation (FTR) and in accordance with the rates as stated by General Services Administration (GSA).

3.3 Technical Support

3.3.1 Contractor shall demonstrate capability to provide spare parts for IAGP systems hardware for ten (10) years, or the operational life of the systems hardware installed, whichever is greater.

3.3.2 Contractor shall provide, at minimum, one hundred eighty (180) days’ notice to the COR prior to discontinuation of systems hardware availability or discontinuation of spare parts availability.

3.3.3 The Contractor shall provide the COR with the recommended spare parts list in accordance with (IAW) the OEM’s level-or-repair analysis necessary for initial Depot outfit to be stored at the Inventory Control Point (ICP), including OEM part numbers, National Stock Number (NSN), Commercial and Government Entity (CAGE) Code, and dollar value for each part.

3.3.4 Any software (commercial or proprietary) provided with installed equipment shall include software upgrades over the operational life

Table 1: 210’ USCG Reliance-Class Cutter Homeports Name Home Port Zipcode Configuration

ACTIVE (WMEC 618) Port Angeles, WA 98362 Baseline ALERT (WMEC 630) Warrenton, OR 97146 Baseline CONFIDENCE (WMEC 619) Cape Canaveral, FL 32920 Baseline DAUNTLESS (WMEC 624) Galveston, TX 77550 Baseline DECISIVE (WMEC 629) Pascagoula, MS 39563 Baseline DEPENDABLE (WMEC 626) Little Creek, VA 23502 Baseline DILIGENCE (WMEC 616) Wilmington, NC 28401 EC Installed RELIANCE (WMEC 615) Kittery, ME 03904 Baseline RESOLUTE (WMEC 620) St. Petersburg, FL 33701 Baseline STEADFAST (WMEC 623) Warrenton, OR 97146 Baseline VALIANT (WMEC 621) Mayport, FL 32227 Baseline VENTUROUS (WMEC 625) St. Petersburg, FL 33701 EC Installed VIGILANT (WMEC 617) Cape Canaveral, FL 32920 Baseline VIGOROUS (WMEC 627) Little Creek, VA 23502 Baseline of the systems hardware, and shall be provided as required for continued operation or security purposes.

3.3.5 The Contractor shall provide the engineering, technical and support information necessary to perform de-installation of existing IAGP systems hardware and installation of replacement IAGP systems hardware, including testing, de-installation, and installation.

3.4 Project Phases/Timeline

3.4.1 Initial delivery order will be placed under this IDIQ for First Article systems hardware for submission into USCG Engineering Change (EC) Process. The initial task order will be placed under this IDIQ for performance of the installations of the two (02) units delivered for First Article testing; minimum quantity under this IDIQ will be met by the initial delivery order in the amount of the two (02) units ordered for First Article testing, and for the initial task order for installations of the two (2) units delivered to the USCG for First Article testing.

3.4.2 EC and Time Compliance Technical Order (TCTO) Processes Engineering Changes (ECs) are a vehicle for implementing changes to asset systems, to improve operational capabilities and increase supportability. The EC process timeline can extend to 513 days to achieve full authorization for deployment. The EC process is performed whenever a configuration change to a surface asset is requested from any concerned organization. ECs are required for configuration changes that impact maintenance or supply support (onboard assets or at shore support infrastructure), changes to an item’s inherent design characteristics, attributes and performance or the item’s interface with other related items, and changes that modify equipment procedures (operations. maintenance, support, personnel, training, etc.). The EC process has been initiated for this effort, therefore the timeline to full authorization is expected to be shorter than the full 513 days.

3.4.3 Completion of EC Process/Issuance of TCTO

3.4.4 Production, if necessary, vendor modifies systems hardware per guidance provided by USCG following completion of the EC processes.

3.4.5 Upon issue of task order for the installation, IAGP systems hardware will be ordered prior to commencement of the tasks necessary to complete the installation. The Contractor shall ship the IAGP systems hardware to the Cutter homeport where the installation of the new IAGP systems hardware shall occur aboard the designated Cutter.

3.4.6 Upon delivery of the IAGP systems hardware to the Cutter homeport where the installation shall be completed, the COR will schedule the date(s) for the de-installation of the current IAGP systems hardware, and installation of the IAGP systems hardware aboard Cutter(s).

3.4.7 Installation

3.4.7.1 Pre-arrival coordination through Centralized Service

Desk via a Site Visit Request (Security Procedures, Contractor Employee Access/Registration, coordination of cutter and personnel availability).

3.4.7.2 Contractor shall utilize and/or obtain its own equipment and miscellaneous supplies necessary to complete all de-installation/installation tasks specified in SOW section 3.2.

3.4.7.3 De-installation of current IAGP systems

hardware/disposal of de-installed hardware and materials as directed by the COR.

3.4.7.4 Installation of new IAGP Systems Hardware (list all

activities pre-install, and post-install)

3.4.7.5 Post-installation testing to verify operability

3.4.7.6 Training: Contractor shall provide post-installation

training for USCG personnel. This training shall provide USCG personnel with a comprehensive orientation/overview regarding the use of the IAGP systems hardware, and to familiarize USCG personnel with the operating capabilities of the IAGP systems hardware.

3.4.8 For each issued Task Order, the Contractor shall submit one invoice to the USCG for the IAGP systems hardware, installation, and ancillary supplies utilized to complete the installation, following completion of post-installation testing (see SOW 9.3 and 9.4) by the

USCG.

3.5 System Sustainability/IAGP Systems Hardware Components (Spare Parts)

3.5.1 Contractor shall provide, in whole, the recommended IAGP Systems

Hardware components (spare parts) for the reconstitution of two

(02) complete units of IAGP System Equipment and two (02) complete units of IAGP Human Interface Terminals.

3.5.2 The components (spare parts) supplied by the contractor for the purpose stated under 3.5.1 shall be maintained at the Inventory Control Point (ICP) at USCG Surface Forces Logistics Center (SFLC).

3.5.3 The components (spare parts) thus provided shall constitute the initial sparing in support of the Coast Guard Integrated Logistics Support.

4. WARRANTY SUPPORT

4.1 Systems Hardware

4.1.1 All parts of this section shall equally apply to any extended warranty or warranties offered and accepted by the USCG.

4.1.2 Any software (commercial or proprietary) provided with installed equipment shall include software upgrades over the operational life of the systems hardware, and shall be provided as required for continued operation or security purposes.

4.1.3 The Contractor shall respond and correct Announcing/Alarm systems equipment and system faults reported by USCG Cutters via Casualty Reporting (CASREP), or other means for Cutter sites, as identified and directed by the COR, during the warranty period. The Contractor shall initiate response within forty-eight (48) hours of notification for CONUS locations, seventy-two (72) hours of notification for OUTCONUS locations and within seven (7) days of notification for units in Guantanamo Bay or Out-of-Hemisphere with USCG direction.

4.1.4 The Contractor’s response, within the guidelines as specified above from notification, shall include remote, (i.e. telephone troubleshooting) or local technical assistance, (i.e. site visits), as directed by the COR. Services shall include fault isolation, tests, adjustment, repair, shipping and/or receiving repair parts or equipment, and all actions needed to make a particular electronic system or equipment fully operational. Service support shall include telephone support/assistance for diagnosing problems, replacement of defective equipment (by mail, with USCG personnel performing the replacement), and the option for contractor-provided on-site support as deemed necessary. Telephone support will enable Cutter personnel to remedy problems on site using self-maintenance to the greatest extent possible.

4.1.5 The Contractor shall maintain a telephone number 24 hours, 7 days a week in support of this effort. The SME Supervisor III noted in

Section 2 of this SOW shall be available for addressing issues via this telephone number.

4.1.6 The Contractor shall respond, schedule and complete visits at locations specified by the COR for the purpose of servicing IAGP systems hardware covered under warranty. Warranty visits (i.e.

casualty response), is of an emergent nature and cannot be accurately specified in terms of demand, location, complexity or duration. The Government reserves the right to revise Warranty locations/visits, in response to mission requirements.

4.2 Installation

4.2.1 Contractor shall provide one (01) or more years warranty of installation from the date of acceptance of the installation and cover all costs associated with the correction of issues relating to or arising from the installation of the systems hardware.

4.2.2 Contractor shall provide three (03) or more years warranty of installed systems hardware from the date of acceptance of installation.

5. DATA ITEM DELIVERABLES

5.1 The Government requires delivery of one complete set of all documentation deliverables associated with the systems hardware.

5.1.1 Deliverables submitted by the Contractor will be in a format that features read/write capability, using applications that are compatible with USCG Standard Workstation (e.g. Microsoft Windows, Microsoft Office, Adobe Acrobat, etc.).

5.1.2 Electronic versions shall be provided in original format by email.

Hard Copy versions shall be mailed to:

Commanding Officer

USCG TISCOM

7323 Telegraph Road Mail Stop 7300 Alexandria, VA 20598-7300 Attn: COR name and contact info TBD at award

5.2 Description of Data Item Deliverables

5.2.1 The Contractor shall provide a monthly “Progress Report” to the

COR via electronic mail. This report shall include a summary of all work performed by the Contractor, to include an assessment of technical progress, schedule status, Contractor travel conducted in support of the requirements stated in this SOW, and any Contractor concerns noted or recommendations made for the reporting period covered by the Progress Report.

5.2.2 The Contractor shall submit in writing to the COR a “Quarterly Schedule” of site visits to the cutters, i.e. for scheduled and planned visits , and provide updates to the schedule as necessary.

5.2.3 After Action Reports. The Contractor shall provide the COR with an “After Action” report after each site visit within five (5) business days of return. The report should include:

a) Time and date of visit

b) Unit name

c) Names of unit personnel that Contractor met with

d) Equipment serial numbers

e) Requirement requests and shortfalls

f) Work accomplished

g) Problems encountered

h) Any other significant issues.

5.2.4 The Contractor shall provide to the COR one copy of all applicable technical manuals, schematics, ventilation requirements, power requirements, and wiring diagrams required for engineering and technical support of installed systems hardware to the unit or designee as determined by the COR.

5.2.5 Prior to departure from a cutter, the Contractor’s Team Leader shall provide the Commanding Officer (CO) or Electrics Material Officer (EMO) or Designee or designated Base C4IT department or ESD representative with a verbal outbrief of:

a) Status of equipment prior to work beginning.

b) Adjustments performed.

c) Repairs performed.

d) Equipment removed.

e) Equipment installed.

f) Training conducted.

g) Current status of the announcing/alarm systems.

h) Indicate that a detailed After Action Report will be forwarded

5.2.6 SOVT. The Contractor shall provide the COR with a SOVT after each installation within five (5) business days of completion.

5.2.7 The following table is provided as Table 2 – Deliverables:

6. LABELING, PACKAGING, AND SHIPPING

6.1 Marking and Labeling Specifications

6.1.1 IAGP Hardware shall be properly labeled and packaged by the

Contractor in accordance with MIL-STD-129 and bar coded in accordance with ANSI/AIM BC1, Code 39: Reference i (See Attachment 26, “Appendix C, Labeling and Packaging’).

6.1.2 Ancillary Supplies shall be properly labeled and packaged by the Contractor in accordance with MIL-STD-129 and bar coded in accordance with ANSI/AIM BC1, Code 39: Reference i (See Attachment 26, “Appendix C- Labeling and Packaging”).

6.1.3 Data Item Deliverables shall be marked for the attention of (COR name and contact info, to be determined at award).

Table 2 - Deliverables

ITEM SOW DELIVERABLE /

EVENT

DUE BY FORMAT

1 5.2.1 Monthly Progress Report

10th day of each following month

Hard copy and Electronic (PDF or MS Word) format

2 5.2.2 Quarterly schedule Once per quarter for current and following quarter (updated as necessary)

Hard copy and Electronic (PDF or MS Word) format

3 5.2.3 After Action Report 5th day following each site visit

Electronic (PDF or MS Word) format

4 5.2.4 Technical Documentation, (i.e.

technical manuals, operations manuals, drawing plan sets, schematics, wiring diagrams, etc.

Upon First Installation Electronic (PDF or MS Word) format

5 5.2.5 Outbrief to Cutter’s Command

After each installation Verbal

6 5.2.6 SOVT After each installation Electronic (PDF or MS Word) format

6.1.4 Spare Parts shall be properly labeled and packaged by the Contractor in accordance with MIL-STD-129 and bar coded in accordance with ANSI/AIM BC1, Code 39: Reference i (See Attachment 26, “Appendix C- Labeling and Packaging”).

6.2 Shipping Locations/Destinations

6.2.1 Cutter Home Ports as specified in Table 1 – Homeports or other installation locations as designated by the COR in response to operational commitments.

6.2.2 SFLC

SURFACE FORCE LOGISTICS CENTER

BLDG 88a

2401 HAWKING POINT ROAD

BALTIMORE, MD 21226-1797

ATTN: RECEIVING DEPARTMENT PH: 410-762-6500

6.2.3 USCG TISCOM

Commanding Officer

USCG TISCOM

7323 Telegraph Road Mail Stop 7300 Alexandria, VA 20598-7300 ATTN: (COR name and contact info to be determined at award)

6.3 Method of Shipment

6.3.1 IAGP Hardware: Due to the fragile nature of the equipment involved, the Contractor shall make maximum use of ground transportation, FOB Destination, whenever possible.

6.3.2 Ancillary Supplies: Due to the delicacy of the equipment involved, the Contractor shall make maximum use of ground transportation, FOB Destination, whenever possible.

6.3.3 Data Item Deliverables: UPS or commercial carrier if time sensitive.

6.3.4 Spare Parts: Due to the fragile nature of the equipment involved, the Contractor shall make maximum use of ground transportation, FOB Destination, whenever possible.

7. DHS ENTERPRISE ARCHITECTURE COMPLIANCE

All solutions and services shall meet DHS and USCG Enterprise Architecture policies, standards, and procedures. Specifically, the Contractor shall comply with the following Homeland Security Enterprise Architecture (HLS EA) and Coast Guard Enterprise Architecture (CGEA) requirements:

(a) All developed solutions and requirements shall be compliant with the HLS EA and CGEA.

(b) All IT hardware or software shall be compliant with the HLS and USCG EA Technical Reference Model (TRM) Standards and Products Profiles.

(c) Description information all data assets, information exchanges and data standards, whether adopted or developed, shall be submitted to the DHS Enterprise Data Management Office (EDMO) for review and insertion into the DHS Data Reference Model and Enterprise Architecture Information Repository.

(d) Development of data assets, information exchanges and data standards will comply with the DHS Data Management Policy MD 103-01 and all data-related artifacts will be developed and validated according to DHS data management architectural guidelines.

(e) Applicability of Internet Protocol Version 6 (IPv6) to DHS-related components (networks, infrastructure, and applications) specific to individual acquisitions shall be in accordance with the DHS Enterprise Architecture (per OMB Memorandum M-05-22, August 2, 2005) regardless of whether the acquisition is for modification, upgrade, or replacement. All EA-related component acquisitions shall be IPv6 compliant as defined in the U.S. Government Version 6 (USGv6) Profile National Institute of Standards and Technology (NIST) Special Publication 500-267) and the corresponding declarations of conformance defined in the USGv6 Test Program.

8. SECURITY REQUIREMENTS

8.1 This is a technical services and supplies contract to provide for the procurement of new IAGP systems hardware, removal of existing IAGP systems hardware, installation of new IAGP systems hardware, ancillary supplies, and verification on shipboard Alarm and Announcing Systems (A&AS) to maintain at Full Operating Capability (FOC). Shipboard announcing and alarm systems are supported by U.S. Coast Guard Telecommunication and Information Systems Command (TISCOM). Specific requirements regarding access to classified information and classified restricted areas are detailed in this security section.

8.2 There is no requirement for the Contractor to process or store classified information at company- owned facilities.

8.3 Contractor employee access to classified spaces onboard USCG Cutters, and sensitive but unclassified (for-official-use-only) information is required. During the removal, installation, and verification of equipment operation, contractor employees may be required to enter classified spaces to access components of the system stored in those spaces.

8.4 Due to the time-sensitive nature of this contract, key personnel delivering services stated within the scope of this SOW must hold US citizenship and are required to possess, at a minimum, a valid in-scope national security clearance at the Secret level.

8.5 Due to the fact that associated cabling and interface/junction boxes of the shipboard announcing and alarm systems are located throughout the cutter, classified level access may be required to perform preventive and/or corrective maintenance.

8.6 Persons determined by the Contracting Officer (KO) and Contracting Officer’s Representative (COR) to be a substantial risk to U.S. national security interests will not be employed under this contract. Contractor employees must maintain their security clearance eligibility for the duration of the task order period of performance.

8.7 The Government may require the Contractor employee to complete a minimum background investigation at Government expense if the employee does not already have a qualifying background investigation on record.

8.8 Contractor personnel shall read, complete and sign the Department of Homeland Security Non-Disclosure Agreement – DHS Form 11000-6 (series).

This form will be maintained on file by the KO, COR, or servicing USCG Command Security Officer.

8.9 DHS MD 11055 states that waivers to the U.S. citizen requirement may only granted by the Head of the Component or designee with the concurrence of both the DHS CSO and CIO or their designees.

8.10 The Contractor’s Facility Security Officer (FSO) shall provide a visit authorization letter (VAL) to the place of performance at least five business days in advance of commencing work. All requests shall contain the information required by the National Industrial Security Program Operating Manual (NISPOM), DOD 5220.22-M, and shall not exceed the completion date of the contract or a 12 month period, whichever is shorter. Additionally, the VAL shall note the applicable Government COR responsible for coordinating the visit so that the host location can verify “Need-To-Know,” as necessary.

8.11 Contractor employees working on-site at Government facilities shall wear an identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display the identification badge in plain view, on front and above the waist at all times. All Contractor employees working on-site shall be required to complete a security arrival brief upon check-in.

8.12 It is not anticipated that Contractor employees will require issuance of a Common Access Card (CAC). Contractor personnel requiring routine (1) unescorted logon access to a DHS/USCG Computer Information System, (2) unescorted access to USCG controlled classified material, (3) unescorted access to Federal facilities, or (4) requiring Public Key Infrastructure (PKI) authentication to perform their required duties under this task order shall be issued a CAC. A completed background investigation (BI) with favorable adjudication must be completed in order for a CAC to be issued. For persons without a completed BI, a BI must have been initiated.

8.13 Contractor or subcontractor employees who are declined a CAC via Trusted Associate Sponsorship System (TASS) are ineligible to perform work that requires a CAC under this contract. When a Contractor employee with a CAC is no longer performing work under this contract, the Contractor must notify the COR on the same day the employee stops working and must deliver the CAC to the COR within seven (7) calendar days after such notification. Additionally, the COR will advise the servicing Command Security Officer of the sponsoring unit.

8.14 Contractor employees shall comply with all applicable Government regulations, policies and procedures (e.g., security, safety, sanitation, and environmental protection) when visiting or working at Government facilities. The Contractor shall ensure that Contractor employees present a professional appearance at all times and that their conduct shall not bring discredit on the United States, the Department of Homeland Security, or the U.S. Coast Guard. The Contractor employee shall not release any Government personnel contact information, or information concerning official unit business or operations, to unauthorized parties.

8.15 The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from Coast Guard and/or Department of Homeland Security facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services stated in this SOW. The Government will provide the Contractor with an immediate written explanation of the request to remove the employee through the Coast Guard Contracting Officer (KO).

8.16 All Contractor- developed processes and procedures, and other forms of intellectual property developed while performing the requirements stated in this SOW, shall be considered Government property.

8.17 All documents, records, reports and correspondence generated under this task order by the Contractor employee shall be considered the property of the U.S.

Government. Any disposal or destruction of such material must be pre-approved by the COR.

8.18 The Contractor employee shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, the Contractor employee shall secure work areas, equipment and materials to prevent loss.

8.19 The Contractor employee shall be responsible for all keys issued by the Government and shall ensure that keys are not lost, misplaced, or used by unauthorized persons. The Contractor employee shall not duplicate keys issued by the Government. Opening of locked areas by the Contractor employee to permit access by persons other than those specifically authorized for the performance of official work is strictly prohibited. The Contractor employee shall ensure that combinations to locks are protected from unauthorized disclosure.

8.20 The Government is the only source authorized to release information regarding this requirement to any media organization or representative of a media organization. The Contractor employee shall not provide any Government-related information to media organizations and/or representatives, and shall refer to the COR or KO all queries received from media organizations.

8.21 Contractor access to Sensitive But Unclassified (SBU) information is required under this contract. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with DHS MD 11042.1, “Safeguarding SBU/For Official Use Only (FOUO) information.” SBU includes information categorized by DHS or other Government agencies as:

FOUO; Official Use Only (OUO); Sensitive Homeland Security Information (SHSI);

Limited Official Use (LOU); Law Enforcement Sensitive (LES); Safeguarding Information (SGI); Unclassified Controlled Nuclear Information (UCNI); and any other identifier used by other Government agencies to categorize information as sensitive but unclassified. The Contractor shall sign a non-disclosure agreement (DHS Form 11000-6). The Contractor shall continue to ensure employees safeguard this information when the new Controlled Unclassified Information (CUI) framework replaces the SBU categorization.

8.22 Contractor employees that are granted access to USCG Information Technology (IT) systems shall adhere to USCG information system rules and regulations to safeguard Government information.

8.23 All hardware, software, and services provided must be compliant in accordance with DHS Directive 140-01 Information Technology Systems Security and the DHS Sensitive Systems Policy Directive/Sensitive Systems Handbook 4300A for SBU Systems and 4300B National Security System Policy/National Security Systems Handbook for Secret Classified systems. All Top Secret / SCI access and procedures shall be in accordance with DHS Sensitive Compartmented Information (SCI) Systems Policy Directive 4300C and DHS SCI Information Assurance Handbook 4300C.

8.24 FIPS 140-2 and FIPS 197 Advanced Encryption Standard (AES) 256 encryption compliance: All hardware and software interfaces shall meet FIPS 140-2 and FIPS 197 Advanced Encryption Standard (AES) 256 encryption compliance.

8.25 Federal Desktop Core Configuration (FDCC) Clause: All hardware and software shall be Federal Desktop Core Configuration (FDCC) compatible.

8.26 DHS Sensitive Systems Policy Directive 4300 A, Section 4.1.4 requires the "Separation of duties to prevent a single individual from being able to disrupt or corrupt a critical security process." The Policy requires the following:

"Components shall divide and separate duties and responsibilities of critical IT system functions among different individuals to minimize the possibility that any one individual would have the necessary authority or system access to be able to engage in fraudulent or criminal activity." Security testing is but one critical systems function that needs to be performed by a provider (either Government or Contractor) other than the system designer / developer / operator. This requirement is based, in part, on NIST 800-53 Rev 3, Security Control CA-2 Security Assessments - enhancement 1 which requires "The organization employs an independent assessor or assessment team to conduct an assessment of the security controls in the information system."

Consequently, the vendor that provides C&A services may not perform the security controls testing.

9. INSPECTION AND ACCEPTANCE

9.1 Standards of Compliance

9.1.1 The Contractor shall ensure that delivered tasks and products meet all standards and guidelines provided in this SOW and in applicable regulations and directives.

9.2 Inspection and Acceptance: Systems Hardware/Ancillary Supplies

9.2.1 Items and materials shipped to a Coast Guard unit will be inspected upon delivery for damage during shipping. Acceptance of delivery does not construe acceptance of the item or material for any particular purpose.

9.3 Testing (Systems Hardware/Ancillary Supplies)

9.3.1 Systems hardware and ancillary supplies will be tested via the SOVT.

9.4 Inspection and Acceptance: Services

9.4.1 Installed systems hardware will be accepted by the Coast Guard upon successful completion of the SOVT and signed acceptance by the Command representative.

9.5 Inspection and Acceptance: Data Item Deliverables

9.5.1 The COR will perform inspection and acceptance of all deliverables within twenty (20) business days of receipt to ensure the deliverables submitted meet the Government's requirement.

9.5.2 Acceptance will be presumed unless otherwise indicated in writing by the COR after the twenty (20) business days has passed.

9.5.3 In the event that the Government does not accept a deliverable, the Government will provide a rationale and comments as needed. The Government will provide this rationale within twenty (20) business days, from receipt of the deliverable.

9.5.4 The contactor shall resubmit the deliverable within fifteen (15) business days, fully addressing the Government's rationale for non-acceptance and any comments.

9.5.5 The Government will not reject the resubmitted deliverable unless the rationale and comments provided for non-acceptance were not adequately addressed by the Contractor.

9.5.6 If rejected for a second time, the Contractor shall revise in ten (10) calendar days. The Government's review time remains unchanged, in accordance with 13.5.2.

10. REFERENCES

a. COMDTINST M5000.7A, Shipboard Regulations Manual http://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for-C4IT-CG-6- /The-Office-of-Information-Management-CG-61/aboutCGDS/cim/

b. COMDTINST M9000.6 (series), Naval Engineering Manual http://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for-C4IT-CG-6- /The-Office-of-Information-Management-CG-61/aboutCGDS/cim/

c. COMDTINST M9077.1A, Equipment Tag Out Procedure http://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for-C4IT-CG-6- /The-Office-of-Information-Management-CG-61/aboutCGDS/cim/

d. COMDTINST M9085.1 (series) Naval Engineering Computer Aided Design Standards http://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for-C4IT-CG-6- /The-Office-of-Information-Management-CG-61/aboutCGDS/cim/

e. Engineering Drawing Practices, DOD-STD100 Series…