RFP_70Z02318RGPH00100.pdf

NOTICE FOR FILING AGENCY PROTESTS

United States Coast Guard Ombudsman Program It is the policy of the United States Coast Guard (USCG) to issue solicitations and make contract awards in a fair and timely manner. The Ombudsman Program for Agency Protests (OPAP) was established to investigate agency protest issues and resolve them without expensive and time-consuming litigation. OPAP is an independent reviewing authority that is empowered to grant a prevailing protester essentially the same relief as the Government Accountability Office (GAO).

Interested parties are encouraged to seek resolution of their concerns within the USCG as an Alternative Dispute Resolution (ADR) forum rather than filing a protest with the GAO or some external forum. Interested parties may seek resolution of their concerns informally or opt to file a formal agency protest with the Contracting Officer or Ombudsman.

Informal Forum with the Ombudsman. Interested parties who believe a specific USCG procurement is unfair or otherwise defective should first direct their concerns to the applicable Contracting Officer. If the Contracting Officer is unable to satisfy their concerns, interested parties are encouraged to contact the U.S. Coast Guard Ombudsman for Agency Protests. Under this informal process the agency is not required to suspend contract award performance. Use of an informal forum does not suspend any time requirement for filing a protest with the agency or other forum. In order to ensure a timely response, interested parties should provide the following information to the Ombudsman: solicitation/contract number, contracting office, Contracting Officer, and solicitation closing date (if applicable).

Formal Agency Protest with the Ombudsman. Prior to submitting a formal agency protest, protesters must first use their best efforts to resolve their concerns with the Contracting Officer through open and frank discussions. If the protester’s concerns are unresolved, an Independent Review is available by the Ombudsman. The protester may file a formal agency protest to either the Contracting Officer or as an alternative to that, the Ombudsman under the OPAP program. Contract award or performance will be suspended during the protest period unless contract award or performance is justified, in writing, for urgent and compelling reasons or is determined in writing to be in the best interest of the Government. The agency’s goal is to resolve protests in less than 35 calendar days from the date of filing. Protests shall include the information set forth in FAR 33.103(d) (2). If the protester fails to submit the required information, resolution of the protest may be delayed or the protest may be dismissed. To be timely protests must be filed within the period specified in FAR 33.103(e).

Formal protests filed under the OPAP program should be submitted electronically to OPAP@uscg.mil and the Contracting Officer or by hand delivery to the Contracting Officer.

Election of Forum. After an interested party protests a Coast Guard procurement to the Contracting Officer or the Ombudsman, and while the protest is pending, the protester agrees not to file a protest with the GAO or other external forum. If the protest is filed with an external forum, the agency protest will be dismissed.

The Ombudsman Hotline telephone number is 202.372.3695.

March 1, 2018

To: All Small Businesses

Subject: Request for Proposal (RFP) No. 70Z02318RGPH00100 for National Coast Guard Museum Preparation Support Services

The U.S. Coast Guard (USCG) invites your company to submit a proposal to provide support services for preparation of the National Coast Guard Museum in New London, Connecticut as specified in Attachment I, Performance Work Statement (PWS). This acquisition is being conducted pursuant to Federal Acquisition Regulation (FAR) Parts 12 and 15 for this Indefinite-Delivery Indefinite Quantity (IDIQ) Contract. This procurement is a 100% Small Business set-aside.

The Government intends to award a Single Award IDIQ, inclusive of Firm Fixed Price (FFP) and Not to Exceed (NTE) Cost Travel Contract Line Item Numbers (CLINs). The IDIQ labor rates will be used to build FFP type task orders. The resultant IDIQ will be inclusive of a one-year Base Period and four (4) consecutive one-year Option Periods. The USCG estimates a not-to-exceed (NTE) amount of $25,000 for non-local travel reimbursement for the Base Period and each Option Period. Travel amounts will be specified by the Government in individual task orders.

The purpose of this contract is to acquire Contractor Museum Preparations Support Services for the National USCG Museum to be located in New London, CT. The Contractor shall provide archival, artifact, technical, and professional support to document, care for, conserve, and prepare art and artifacts for future display. The Contractor shall also provide interior Exhibit Design services to plan and develop interior schematic, interior design development, construction documentation (exhibit blue prints and drawings), media production and software development, and construction administration (creative oversight of design implementation during installation) for the inaugural exhibits. No federal funds will be used for physical construction of the Museum.

The minimum guarantee for the base IDIQ contract will be $10,000 over the entire IDIQ period of performance.

I. SUBMISSION INSTRUCTIONS

Proposals submitted shall be either font size 11 or 12 point, Times New Roman. For tables or graphics, text may be as small as 10 point. Margins shall not be smaller than .75 inch on all sides. Offerors shall provide cover sheets for each volume. Cover sheets shall, at a minimum include the Offeror’s company name, primary point of contact name, email address and phone number, mailing address and business size standard.

The cover pages for the Technical Capability volume shall include – a standard cover sheet, a listing of all subcontractors to include mailing address and size standard, any teaming agreements that clearly outline specific POC roles and responsibilities of the teaming partners, and set forth any exceptions/assumptions taken with regard to all aspects of the RFP. The Government reserves the right to reject any and all exceptions/assumptions that the

Commandant United States Coast Guard

2703 Martin Luther King Jr. Ave, SE Washington, DC 20593-7828 Staff Symbol: CG-9122 Phone: (202) 475-3729 Email: Debora.l.wells@uscg.mil

Contracting Officer determines to be not in the best interest of the Government or undermines the minimum requirements of this RFP and PWS. Proposals shall set forth any other information that the Offeror finds necessary and pertinent to its proposal.

Proprietary information shall be clearly marked.

Proposals shall be submitted to the Contracting Officer, Yolanda Stone via email at yolanda.j.stone@uscg.mil and the Contract Specialist, Debora Wells via email at debora.l.wells@uscg.mil. Proposals submitted by means other than those previously described in this section shall not be considered. Please submit your proposal on or before 2:00 PM Eastern Time on Monday, April 02, 2018.

Proposals shall be sectioned into two volumes with the following page limits for each section:

Volume I - Technical Capability - 25 pages Volume II - Price - No limit

Pages that are over the stated maximums will not be evaluated.

All information shall be confined to the appropriate volume. The Offeror shall limit submissions to essential matters, sufficient to address the solicitation in a concise manner to permit a complete and accurate evaluation of the proposal. The Offeror shall address all applicable sections of the PWS in its proposal and make cross reference to said sections within its write-up.

Title pages, table of contents, cover sheets, indices, resumes and subcontractor listings are not included in the page count, but resumes are limited to 2 pages for each person.

Volume I – Technical Capability:

a. The Offeror shall explain its relevant and recent experience – detailing similar size, scope, and complexity – with performing services similar to the requirements stated in the following sections of the PWS:

1. PWS Section 3.1 – Project Manager

2. PWS Section 3.2 – Preservation Manager

3. PWS Section 3.3 – Archives Technician – USCG Archives Atkins Hall

4. PWS Section 3.4 – Museum Technician – USCG Exhibit Center

5. PWS Section 3.5 – Museum Technician – USCG Academy

6. PWS Section 3.6 – Art Handler – USCG Academy

7. PWS Section 3.7 – Oral History Processing Services at Atkins Hall

8. PWS Section 3.8 – Art Appraisal and Conservation

9. PWS Section 3.9 – Conservation Efforts for Selected Art and Artifacts

10. PWS Section 3.10 – Exhibit Design

11. PWS Section 3.11 – Construction Administration

An Offeror may supplement its own relevant experience with the above sections by describing how it will enhance its technical capability (e.g. via teaming or sub-contracting).

Supplemented experience shall be supported with independently verifiable information.

b. The Offeror shall provide a resume for each of the Key Personnel positions listed in Attachment I – PWS, Section 1.4 Key Personnel. All Key Personnel must meet the minimum requirements for the appropriate labor category as stated in PWS Sections 4.1 –

4.4. Resumes shall redact the names of prospective personnel and shall be labeled as “Candidate #1,” “Candidate #2,” etc.

c. For the IDIQ, the Offeror shall provide a staffing matrix identifying its proposed labor categories, labor category descriptions, and personnel qualifications (clearly identify the number of recent years of experience) in accordance with section 4.0 “Contractor Personnel” of the PWS. For Task Order 1 - Project Manager, Task Order 2 - Personnel Support Staff, and Task Order 3 - Exhibit Design, the Offeror shall provide a staffing matrix identifying its proposed labor mix to include labor categories, labor category descriptions, and labor hours.

The Offeror shall provide a crosswalk which correlates the labor category proposed for all personnel with the labor categories in the PWS. No pricing information shall be included in the staffing matrix provided in Volume I.

If an Offeror does not base its staffing on the suggested labor categories identified in Attachment II, Contract Terms and Clauses, Section IV Contract Pricing 3. Labor Rate Table, the proposal shall explain the rationale and justify its proposed labor categories for the

IDIQ.

d. The Offeror shall explain its approach to effectively manage personnel working on this requirement. The Offeror shall explain how it intends to ensure adequate staffing over the life of this IDIQ and each subsequent task order. The Offeror shall also explain how it will mitigate the effects of employee turnover. This approach shall explain any contractor teaming arrangements and/or subcontractors; identify what requirements are being performed by the prime contractor, a contractor teaming arrangements or subcontractor(s); and detail how the prime contractor will effectively manage/coordinate completion of all requirements.

Past Performance

Within Volume I, the Offeror shall provide a past performance narrative of a project of similar size, scope, and complexity performed within the past three (3) years from the current RFP release date. The experience shall involve providing similar archival, artifact, exhibit design, technical and professional support described in section 3.0 of the PWS. The burden is on the Offeror to provide sufficient information to enable the Government to determine if the listed project is of similar size, scope and complexity. Past experience narrative shall address requirements similar to the PWS. The past experience narrative submission may originate from either the prime contractor or subcontractor level.

Furthermore, for the referenced project, the Offeror shall provide the following information:

a. Name and address of the company or agency;

b. Current technical competency POC (focal point(s)) who can confirm performance

c. Current telephone numbers and email addresses;

d. Contract type and Contract number;

e. Identify whether they were Prime or Subcontractor;

f. Contract Value (Original and Ending or Current Value, with an Explanation for

Cost Growth);

g. Period of Performance (including start date and original end date, with an explanation of any delays);

h. Type of work performed;

i. Problems encountered and their resolutions;

j. Any subcontractors or partnerships.

The Offeror shall submit documentation that is clear, concise, and includes sufficient detail for effective evaluation and for substantiating the validity of stated claims in the proposal.

Proposal content that simply restates or paraphrases the requirements as stated in the PWS will not be considered.

If an Offeror proposes above and beyond the Government’s minimum requirements, all instances will be incorporated as part of the IDIQ award.

Volume II – Price:

a) This volume shall consist of all information required to support proposed prices and shall document all prices for the IDIQ and Task Orders.

b) The Offeror shall fill in the Table 1 - Labor Rate Table located in Attachment II Contract Terms and Clauses Section IV Contracting Pricing, item number 3; Attachment TO1II - Pricing Spreadsheet Task Order 1; Attachment TO2II - Pricing Spreadsheet Task Order 2 and Attachment TO3II - Pricing Spreadsheet Task Order 3. Contractor shall comply with Attachment II Contract Terms and Clauses Section IV Contracting Pricing when establishing proposed rates.

c) Labor categories and rates proposed in the Task Orders shall be in accordance with the Offeror’s proposed categories and rates for the IDIQ Contract.

d) Travel is a not to exceed CLIN and the amount has already been entered into each spreadsheet, Offerors shall not revise that amount.

e) The Offeror and first-tier subcontractors shall provide a total compensation plan in accordance with FAR Provision 52.222-46. Offerors shall submit a Total Compensation Plan setting forth their proposed unburdened salary rates and fringe benefits for professional employees working on the IDIQ to include supporting information that can be independently validated. Proposed salaries shall be in line with the regional salaries offered for the geographical area of work supported in the PWS. The compensation levels proposed should reflect a clear understanding of work to be performed and should indicate the capability of the proposed compensation structure to obtain and retain suitably qualified personnel to meet mission objectives. The Offerors proposed professional employees shall be mapped to publicly available job titles.

f) It is the Department of Homeland Security (DHS) policy that pricing for competitive negotiations should be based on adequate price competition. However, in the event only one

(1) responsible Offeror is obtained as a result of this solicitation, that Offeror may be required to submit Other than Certified Cost or Pricing Data in accordance with FAR 15.403- 3 to support price negotiations in support of the IDIQ (Not applicable to Task Orders).

II. EVALUATION CRITERIA

A Single Award IDIQ inclusive of FFP and Travel CLINs will be awarded to the Offeror determined to represent the best value to the Government using a Best Value Trade-off analysis. Best value will be determined by three (3) factors. An acceptable proposal shall meet all of the following elements, these factors are listed in descending order of importance:

Technical Capability, Past Performance and Price. Technical Capability is significantly more important than Past Performance when combined these two non-price evaluation factors are significantly more important than Price.

Volume I – Technical Capability:

a. The Offeror’s Technical Capability will be evaluated for experience that is relevant and recent with similar size, scope, and complexity as it relates to the requirements in Sections

3.1 through 3.11 of the IDIQ PWS.

b. The Government will evaluate the qualifications on the resumes for all proposed Key Personnel to determine whether they exceed, meet, or fail to meet the experience, education and/or proficiency requirements listed in Sections 4-1 – 4.4 of the PWS.

c. The Government will evaluate how well the Offeror’s staffing matrix identifies its proposed labor mix for the base IDIQ and Task Orders 1 through 3. If an Offeror does not base its staffing on the Government’s suggested labor mix, the Government will evaluate the rationale and justification provided by the Offeror for any alternate proposed labor categories for the IDIQ and Task Orders 1 through 3.

d. The Government will evaluate how well the Offeror explains its approach to effectively manage personnel and ensure adequate staffing over the life of the IDIQ and subsequent task orders. The Government will evaluate how the Offeror intends to mitigate the effects of employee turnover. The Government will evaluate how well the proposal explains how the prime contractor will effectively manage/coordinate completion of the requirements found in Sections 3.1 through 3.11 of the PWS as performed by the prime contractor as well as any contractor teaming arrangements and/or subcontractors.

Past Performance

Past performance will be rated on an Acceptable/Unacceptable basis. The Government will evaluate the Offeror’s past experience narrative for relevancy. In determining whether past experience narrative is relevant or not relevant, consideration will be given to projects of similar complexity, scope, and type. The Government reserves the right to utilize available resources including, but not limited to the Past Performance Information Retrieval System (PPIRS) to evaluate an Offeror’s performance on contracts of a similar nature, scope and complexity within the past three (3) years. Acceptable under past performance means the relevant experience referenced by the Offeror and/or made available through Government utilized resources involved(es) providing similar archival, artifact, exhibit design, technical and professional support described in section 3.0 of the PWS. If the Government finds negative reporting information or an assessment that does not recommend the Offeror, the Government will rate the Offeror as Not Acceptable if the Offeror’s explanation in the PPIRS database does not adequately remedy the situation. If a record of relevant past performance is not available, the Offeror will be rated as Neutral.

Price

The Government will evaluate the total proposed prices for Task Orders 1-3 as the total evaluated price for the basis of award. The Government will also evaluate the proposed IDIQ labor rates by comparing to the Government Cost Estimate as well as any pricing data available the Government. Additionally, an acceptable compensation plan will be considered for the determination of realism for the proposed IDIQ rates.

Total Compensation Plans will be evaluated in accordance with the provision at FAR 52.222-

46. Professional salaries will be evaluated for realism taking into account the considerations outlined in the provision. The Government will validate the Offeror’s supporting information used in establishing their total compensation structure. Supporting information that cannot be independently verified by the Government may be deemed unreliable.

The Government reserves the right to utilize publically available salary information (e.g. U.S.

Bureau of Labor Statistics, monster.com, salary.com, careerbuilder.com, etc.) to determine if professional employees are compensated fairly and properly for the geographical region of contract performance as identified in the PWS. Professional compensation indicating unrealistically low or not in reasonable relationship to the various job categories identified in publically available databases for hiring and retaining professional employees will be determined unacceptable and will not be considered for award.

The Government will not rate or score price, but will analyze each Offeror’s price and labor rates to determine fair and reasonable based on competition and an acceptable total compensation plan. The Government may eliminate a proposal from consideration for award as nonresponsive if an Offeror fails to complete the labor Rate Table, Task Order Pricing Spreadsheets and provide the total compensation plan for all labor IDIQ labor categories, as instructed.

III. AWARD DECISION

Selection and award of the resultant IDIQ Contract and Task Orders will be based on a Best Value Trade-off source selection process between non-price and price evaluation factors.

Best value will be determined by three (3) factors. These factors are listed in descending order of importance: Technical Capability, Past Performance and Price. Technical Capability is significantly more important than Past Performance when combined these two non-price evaluation factors are significantly more important than Price. The Government intends to evaluate proposals without discussions with Offerors. In the event the Contracting Officer determines it is in the best interest of the Government to hold discussions, the Government will utilize the authority of FAR Subpart 15.3 in conducting procedures with offerors.

In responding to this RFP, it is the Offeror’s responsibility to provide current, relevant, complete, and accurate information in the proposal. Offerors are cautioned that taking exception to the terms and conditions of the RFP may cause an otherwise acceptable proposal to become unacceptable. This RFP shall not be considered direction to proceed with the subject effort, nor a promise of future direction to proceed. Offerors are solely responsible for costs associated with the submission of this proposal.

IV. QUESTIONS

Any questions or concerns regarding any aspect of this RFP shall be forwarded to the Contracting Officer, Yolanda Stone via email at yolanda.j.stone@uscg.mil and the Contract Specialist, Debora Wells via email at debora.l.wells@uscg.mil by 12 PM ET on Friday, March 09, 2018 so that they can be addressed prior to the proposal submission. Offerors are highly encouraged to ask questions instead of making assumptions.

Sincerely, Yolanda Stone Contracting Officer

ATTACHMENTS

Attachment I – Performance Work Statement (PWS) Attachment II – Terms and Clauses Attachment TO1I – PWS Task Order 1 Attachment TO1II – Pricing Spreadsheet Task Order 1 Attachment TO2I – PWS Task Order 2 Attachment TO2II – Pricing Spreadsheet Task Order 2 Attachment TO3I – PWS Task Order 3 Attachment TO3II – Pricing Spreadsheet Task Order 3

Solicitation #: 70Z02318RGPH00100 Attachment I – Performance Work Statement

UNITED STATES COAST GUARD (USCG)

MUSEUM PREPARATIONS FOR THE NATIONAL COAST GUARD MUSEUM

PERFORMANCE WORK STATEMENT

1.0 GENERAL.

1.1 SCOPE.

The purpose of this Indefinite Delivery Indefinte Quantity (IDIQ) is to acquire Contractor Museum Preparations Support Services for the National USCG Museum to be located in New London, CT. The Contractor shall provide archival, artifact, technical, and professional support to document, care for, conserve, and prepare art and artifacts for future display. The Contractor shall also provide interior Exhibit Design services to plan and develop interior schematic, interior design development, construction documentation (exhibit blue prints and drawings), media production and software development, and construction administration (creative oversight of design implementation during installation) for the inaugural exhibits. No federal funds will be used for physical construction of the Museum.

1.2 OBJECTIVE.

To prepare selected art, artifacts, and historical content for future display inside the National Coast Guard Museum (NCGM), to develop concepts, designs, fabrication plans, and media software for future exhibits, and to provide construction administration (oversight of design implementation) to ensure accurate design implementation during the fabrication phase to be performed in a future contract. The Contractor shall ensure all exhibit content is display ready, media and software are ready for installation, and the final Exhibit Design is ready for bid and fabrication. The construction administration (oversight of design implementation) of the delivered Exhibit Design Package will ensure that the efforts performed under this contract carry value and applicability to the overall efforts of the National Coast Guard Museum.

1.3 BACKGROUND.

The USCG Historian’s Office serves as the gateway to the service's illustrious past.

Charged with preserving, promoting and commemorating its history and heritage, the USCG Historian’s Office oversees the preservation of thousands of documents and artifacts for the modern Coast Guard, including its five predecessor agencies: the Revenue Cutter Service, the Life-Saving Service, the Lighthouse Service, the Bureau of Navigation and the Steamboat Inspection Service. The Contractor shall be required to catalog and organize the USCG’s archives to develop digital media for audio and visual content inside the exhibits.

The proposed site, a city-owned parcel at the end of the Waterfront Park in downtown New London, CT, is adjacent to the new City Pier and Promenade. Plans include a five-story, approximately 60,000 gross square foot building with interactive exhibits, event space, lecture rooms, and reception area.

The Coast Guard Curatorial Services Program, a unit within the Historian’s Office, has more than 1,800 artifacts on loan to over 200 non-profit organizations throughout the United States, while more than 20,000 artifacts reside in storage. Heritage assets include navigational instruments, artwork, uniforms, flags, and Fresnel lenses, all of which will potentially be displayed in the museum once differing levels of conservation and preservation have been completed.

1.4 KEY PERSONNEL.

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer (KO) no less than 15 business days in advance, submit written justification for replacement, and provide the names and qualifications of any proposed substitutes. All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced as stated in Section 4.0 - Contractor Personnel. The Contractor shall not replace Key Contractor personnel without acknowledgement from the KO.

The following Contractor personnel are designated as Key on this contract:

Project Manager Preservation Manager Museum Technician(s) Archival Technician

1.5 PERIOD OF PERFORMANCE.

The period of performance of this contract is a base period of one (1) year and four (4) consecutive option periods of one (1) year each.

1.6 PLACE OF PERFORMANCE.

The place of performance is a combination of the Contractor’s facilities and the USCG sites stated below. The specific place(s) of performance and the period of performance for each task order will be identified in that task order.

Coast Guard Exhibit Center 7945 Fernham Lane Forestville, MD 20747

U.S. Coast Guard Academy Museum 15 Mohegan Avenue New London, CT 06320

U.S. Coast Guard Base NCR Bldg 31 Atkins Hall 2703 Martin Luther King Jr. Ave SE Washington, DC 20593-7618

1.7 HOURS OF OPERATION.

1.8 Coast Guard sites are generally open from 0800 – 1630 (EST), Monday through Friday (except Federal holidays). Specific site hours will be detailed within each task order.TRAVEL.

Contractor travel beyond the local commuting area of 50 miles from the primary place of performance shall may be required to support this contract. The Contractor may travel to the Government facilities for the periodic design meetings as required in this PWS and such travel requirements will be detailed in each task order. The Government will not reimburse the Contractor for travel to the primary place of performance or within the local commuting area. All travel required by the Government outside the local commuting area will be reimbursed to the Contractor in accordance with the Joint Travel Regulations (JTR). The Contractor shall be responsible for obtaining and retaining a record of COR approval (electronic mail is acceptable) in advance of each travel event.

1.9 POST AWARD CONFERENCE.

The Contractor shall attend a Post Award Conference with the KO and the COR no later than 5 business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the KO, is to discuss technical and contracting objectives and review the Contractor's project plan. The Post Award Conference for this IDIQ will be held at the Government’s facility at Atkins Hall located at the U.S. Coast Guard Base NCR, Bldg 31, 2703 Martin Luther King Jr. Ave SE Washington, DC 20593- 7618. Additional Post Award Conferences may be required for task orders as they are issued.

1.10 PROJECT PLAN.

The Contractor shall provide a draft Project Plan at the Post Award Conference for Government review and comment. The Contractor shall provide a final Project Plan to the COR no later than 10 business days after receipt of Government comments. All Project Plans shall integrate the contractor’s management approach and staffing plan to demonstrate how the vendor will meet the PWS Requirements including the project’s milestone schedule. The plan shall be submitted to the Government in both electronic and paper forms and will be signed by the Project Manager. The Contractor shall submit the Project Plan in a Microsoft (MS) Project format.

1.11 MONTHLY PROGRESS REPORT.

The Project Manager shall provide a monthly progress report to the KO and COR via electronic mail. This report shall include a summary of all Contractor work performed, an assessment of technical progress, schedule status, and any Contractor concerns or recommendations for the previous monthly period. These reports shall be due in accordance with the deliverables table (PWS 9.0).

1.12 PROGRESS MEETINGS.

The Project Manager shall be responsible for keeping the KO and COR informed about Contractor progress throughout the performance period of this contract. The Project Manager shall be available to meet with the KO and COR upon request to present deliverables, discuss status, exchange information and resolve emergent technical problems and issues. These meetings shall take place at the Government's facility or by teleconference. At a minimum, the Project Manager shall review the status and results of Contractor performance with the COR on a biweekly basis in person or by telephone as directed by the Government. The Project Manager will submit the meeting agenda within two (2) business days prior to the meeting and will submit meeting minutes to the COR within two (2) business days after the meeting.

1.13 GENERAL REPORT REQUIREMENTS.

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations and Microsoft Office Applications. Due to USCG Internet restrictions, electronic mail attachments over 5MB in size will not be accepted. The Contractor shall provide any electronic deliverable exceeding the 5MB size on CD-ROM or other media acceptable to the

USCG.

1.14 DATA RIGHTS.

The details of anything that the Contractor may design or develop under this contract shall become and remain the property of the Government and shall not be published or disclosed in any manner without the express written consent of the Government in accordance with Federal Acquisition Regulation (FAR) 27.404(a) Basic Rights in Data Clause – Unlimited Rights Data.

1.15 PROTECTION OF INFORMATION.

Contractor access to proprietary information may be required under this contract.

Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with FAR 9.505-4 Obtaining Access to Proprietary Information.

1.16 SECTION 508 COMPLIANCE.

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use electronic and information technology (EIT), they must ensure that it is accessible to people with disabilities. Federal employees and members of the public who have disabilities must have equal access to and use of information and data that is comparable to that enjoyed by non-disabled Federal employees and members of the public. All EIT deliverables within this work statement shall comply with the applicable technical and functional performance criteria of Section 508 unless exempt. Specifically, the following applicable EIT accessibility standards have been identified:

1.16.1 Section 508 Applicable EIT Accessibility Standards

1.16.1.1 36 CFR 1194.21 Software Applications and Operating Systems, applies to all EIT software applications and operating systems procured or developed under this work statement including but not limited to GOTS and COTS software. In addition, this standard is to be applied to Web-based applications when needed to fulfill the functional performance criteria. This standard also applies to some Web based applications as described within 36 CFR 1194.22.

1.16.1.2 36 CFR 1194.22 Web-based Intranet and Internet Information and Applications, applies to all Web-based deliverables, including documentation and reports procured or developed under this work statement. When any Web application uses a dynamic (non-static) interface, embeds custom user control(s), embeds video or multimedia, uses proprietary or technical approaches such as, but not limited to, Flash or Asynchronous JavaScript and XML (AJAX) then 1194.21 Software standards also apply to fulfill functional performance criteria.

1.16.1.3 36 CFR 1194.31 Functional Performance Criteria, applies to all EIT deliverables regardless of delivery method. All EIT deliverable shall use technical standards, regardless of technology, to fulfill the functional performance criteria.

1.16.1.4 36 CFR 1194.41 Information Documentation and Support applies to all documents, reports, as well as help and support services. To ensure that documents and reports fulfill the required 1194.31 Functional Performance Criteria, they shall comply with the technical standard associated with Web-based Intranet and Internet Information and Applications at a minimum. In addition, any help or support provided in this work statement that offer telephone support, such as, but not limited to, a help desk shall have the ability to transmit and receive messages using TTY.

1.16.2 Section 508 Applicable Exceptions. Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied.

Any request for additional exceptions shall be sent to the COR and determination will be made in accordance with DHS MD 4010.2. DHS has identified the following exceptions that may apply: 36 CFR 1194.3(b) Incidental to Contract, all EIT that is exclusively owned and used by the Contractor to fulfill this work statement does not require compliance with Section 508. This exception does not apply to any EIT deliverable, service or item that will be used by any Federal employee(s) or member(s) of the public.

This exception only applies to those Contractors assigned to fulfill the obligations of this work statement and for the purposes of this requirement, are not considered members of the public.

1.16.3 Section 508 Compliance Requirements. 36 CFR 1194.2(b) (COTS/GOTS products), When procuring a product, each agency shall procure products which comply with the provisions in this part when such products are available in the commercial marketplace or when such products are developed in response to a Government solicitation. Agencies cannot claim a product as a whole is not commercially available because no product in the marketplace meets all the standards. If products are commercially available that meets some but not all of the standards, the agency must procure the product that best meets the standards. When applying this standard, all procurements of EIT shall have documentation of market research that identify a list of products or services that first meet the agency business needs, and from that list of products or services, an analysis that the selected product met more of the accessibility requirements than the non-selected products as required by FAR 39.2. Any selection of a product or service that meets less accessibility standards due to a significant difficulty or expense shall only be permitted under an undue burden claim and requires authorization from the DHS Office of Accessible Systems and Technology (OAST) in accordance with DHS MD 4010.2.

1.17 QUALITY CONTROL PLAN (QCP)

1.17.1 The Contractor shall prepare and submit the Contractor’s QCP in support of IDIQ and for each task order. Further detail will be provided in each task order awarded under this contract. The QCP shall be in the Contractor’s format and address, at a minimum, the Contractor’s corporate structure in support of this effort. This includes how that structure will interface with the Government and the Contractor’s quality control checks in support of the services associated with this requirement. Within 10 business days after award of the IDIQ and for each task order, the Contractor shall submit the final version of its site-specific QCP for Government review and comment.

1.17.2 The Contractor shall maintain a hard copy of all support documentation (e.g., work requests and inspection correction reports) for all actions taken in support of each task order awarded under this IDIQ. These files shall be submitted to the Government monthly or as further detailed in each task order.

2.0 REFERENCES.

2.1 The following references provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this contract.

2.1.1 Guidelines of Practice of the American Institute for Conservation of Historic and Artistic Works (AIC) and Code of Ethics rev. Aug 1994 , (http://www.conservation-us.org/our-organizations/association-(aic)/governance#.WfdI4hEUnec).

2.1.2 The American Alliance of Museums (AAM) Characteristics of Excellence for U.S Museums and Code of Ethics for Museums ver. 2000. (http://www.aam-us.org/resources/ethics-standards-and-best-practices).

2.1.3 Federal Agencies Digital Guidelines Initiative(FADGI) , Technical Guidelines for the Still Image Digitization of Cultural Heritage Materials ver. Sep 2016, Content Categories & Digitization Objectives rev.sep 2009, Digitization Activities – Project Planning rev. Nov 2009, Minimal Descriptive Embedded Metadata in Digital Still Images rev. Mar 2012, TIFF Image Metadata Ver. 1.0 rev. Feb 2009.

(http://www.digitizationguidelines.gov/).

2.1.4 Secretary of the Interior’s Standard for the Management of Museum Property.

Handbooks I-III (http://www.nps.gov/museum/publications/handbook.html).

2.1.5 Uniform Standards of Professional Appraisal Practice (USPAP) 2016-2017 edition (http://www.uspap.org/).

2.1.6 Reference Documents. The Strategic Master Plan 2008, Addendum 2014, and Addendum 2017 may be helpful to the Contractor in performing the work described in this document. All documents will be provided to the contractor upon award.

3.0 SPECIFIC REQUIREMENTS/TASKS.

The following enumerated items are envisioned work included in the IDIQ and may be issued under task orders as applicable. Numbers 3.1 through 3.11 are deliverables under task orders (not the IDIQ itself):

3.1 PROJECT MANAGER.

The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this PWS. The Project Manager shall be a single point of contact for the KO and the COR and shall be available to the COR via telephone between the general Coast Guard site hours of 0800 and 1630 (EST), Monday through Friday (excluding Federal holidays). Specific site hours will be detailed within each task order. The Project Manager shall respond to a request for discussion or resolution of technical problems within 48 hours of notification.

The Project Manager will be managing all other contractor(s) and will be the main POC for the COR.The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this IDIQ and under the direction of the KO.

The contractor shall provide an alternate Project Manager to ensure continuity of services and seamless contract management. During any absence of the Project Manager, only one (1) alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and the designated alternate shall be able to read, write, speak and understand English fluently.

The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government. The Project Manager is further designated as Key by the Government.

3.1.1 Project Management responsibilities shall include:

3.1.1.1 Contracting authority to accept and manage the contract and all task orders for the contractor.

3.1.1.2 Attend meetings as required, at USCG Base NCR in Washington, D.C., the USCG Exhibit Center in Forestville, MD, and the CGA Museum in New London, CT.

3.1.1.3 Submit Monthly Reports to assess performance using the Project Plan submitted by the Contractor. (PWS 1.11).

3.1.1.4 Maintain Performance Requirement Standards of issued task orders and Contractor support personnel and provide reports in accordance with the deliverables table (PWS 9.0).

3.1.1.5 The contractor shall be responsible for logistical requirements for all task orders including scheduling meetings, managing office requirements, managing access, and all duties associated with managing the day to day execution of task order requirements.

3.1.1.6 The contractor will be available for all other tasks required to manage and oversee task orders issued on this IDIQ and within scope.

3.2 PRESERVATION MANAGER.

The Contractor shall provide a Preservation Manager who shall be physically present on-site during general Coast Guard site hours of 0800 through 1630 (EST), Monday through Friday (excluding Federal holidays). Specific site hours will be detailed within each task order. The Preservation Manager shall manage, oversee, and conduct archival and artifact documentation, cataloging, processing, and other duties required to accession museum and archival collections to Industry and USCG standards. The Preservation Manager shall have the ability to communicate clearly and identifying, managing, monitoring, evaluating, and performing tasks associated with the overall National Coast Guard Museum Enterprise.

The Preservation Manager’s work site shall be Atkins Hall, Bldg 31,USCG Base NCR, 2703 Martin Luther King Jr. Ave SE, with regular work,site visits and teleconferences to the Exhibit Center and the CGA Museum. Work will be conducted during general Coast Guard site hours of 0800 through 1630 (EST), Monday through Friday (excluding Federal holidays). Specific site hours will be detailed within each task order.

3.2.1 Preservation Management responsibilities shall include:

3.2.1.1 Operational Management authority to identify, issue, and supervise tasking associated with Contractor personnel identified in tasks 3.3, 3.4 and 3.5.

3.2.1.2 Attending meetings as required, at USCG Base NCR in Washington, D.C., the USCG Exhibit Center in Forestville, MD, or the CGA Museum in New London, CT.

3.2.1.3 Submitting data required for reporting.

3.2.1.4 Maintaining the Performance Requirement Standards (PRS) of

Contractor Support Personnel and provide reports as required to the

COR.

3.2.1.5 Identifying, managing, monitoring, evaluating, and performing preservation tasks associated with the overall National Coast Guard Museum Enterprise.

3.2.1.6 Working with USCG personnel to organize and update museum and archival collections.

3.2.1.7 Preparing artifact condition assessments & reports.

3.2.1.8 Assisting and providing guidance to USCG personnel on prioritization of preservation goals.

3.2.1.9 Overseeing quality of work of all preservation (museum and archives) technicians.

3.2.1.10 Ensuring that all documentation, conservation, and preservation efforts meet or exceed American Institute for Conservation of Historic and

Artistic Works (AIC) and American Alliance of Museums (AAM) standards.

3.3 ARCHIVES TECHNICIAN - USCG ARCHIVES ATKINS HALL.

The Contractor shall provide an Archives Technician who shall be present on-site during general Coast Guard site hours of 0800 through 1630 (EST), Monday through Friday (excluding Federal holidays) to perform Archival Services at Atkins Hall. Specific site hours will be detailed within each task order. The Archives Technician shall prepare historic materials such as documents, photographs, audio recordings, and electronic data for accession into USCG historical holdings. The archives are currently housed in a custom built “Space Saver” storage facility. The collection contains documents, photographs, audio video files, sound recordings and artifacts.

The Archives Technician’s work site shall be Atkins Hall, Bldg 31,USCG Base NCR, 2703 Martin Luther King Jr. Ave SE. Work shall be conducted during general Coast Guard site hours of 0800 through 1630 (EST), Monday through Friday (excluding Federal holidays). Specific site hours will be detailed within each task order.

3.3.1 Archival Responsibilities shall include:

3.3.1.1 Assisting the USCG Historian’s Office in the physical collections management of a wide-range of archival materials to include papers, photographs, film, video, sound recordings, as well as other duties related to the scope of work identified as archival services. Where applicable, the technician shall find and prepare aids of sufficient detail and clarity to describe the collection and promote historical research.

3.3.1.2 Tracking, reorganizing, documenting, cataloging, and preparing storage of archival collections; monitor temperature, relative humidity, and storage conditions; conduct archival collection inventories and surveys; and reorganize and refill collections materials, as well as other duties related to the care, preservation, and management of archival collections.

3.3.1.3 Scan and digitize a variety of material including photographs, slides, documents, monographs, maps, motion picture film, and audio recordings.

3.3.1.3.1 The Contractor shall also transfer existing digital material to new digital formats. All digitization formats, as well as the required resolution, will be established in the individual task orders.

3.3.1.3.2 All Digitization should meet the standards of the Federal Agencies Digital Guidelines Initiative (FADGI) [http://www.digitizationguidelines.gov/].

3.3.1.4 Technician shall be proficient in both Macintosh and Windows Operating Systems.

3.4 MUSEUM TECHNICIAN - USCG EXHIBIT CENTER.

The Contractor shall provide a Museum Technician to assist curators, archivists and USCG Historians at the USCG Exhibit Center in restoring, maintaining, and preparing art and artifacts for storage, research, and future exhibition.

The Museum Technician’s work shall be the USCG Exhibit Center, 7945 Fernham Lane Forestville, MD 20747. Work shall be conducted during general Coast Guard site hours of 0800 through 1630 (EST), Monday through Friday (excluding Federal holidays).

Specific site hours will be detailed within each task order.

3.4.1 The Museum Technician shall perform curatorial support services to include:

conduct object inventories; perform basic preservation tasks; label, re-house, and photograph assets; update catalog, loan and accession records; create and update artifact records. The Contractor shall perform to AIC and AAM standards.

3.4.2 Additional Museum Technician Responsibilities shall include:

3.4.2.1 Handling artifacts and documents, which include cataloging, inventory, processing, and handling of heritage assets and archival items.

3.4.2.2 Cleaning art and artifacts to include plaques, uniforms, brass, steel, and aluminum nautical items, flags, posters, and paintings.

3.4.2.3 Conducting condition assessments and reporting current condition of assets.

3.4.2.4 Preparing artifacts for storage, filing, or shelving.

3.4.2.5 Building storage mounts, safely storing items in archival materials.

3.4.2.6 Assisting in the physical transfer of Micro and Macro scale heritage assets to sites both local and outside the immediate area.

3.4.2.7 Performing historical and archival research in order to document appropriate artifacts and photographs, gather information for narratives, captions, credits for artifacts.

3.4.2.8 Processing new and existing visual material for future exhibit display to include: taking pictures, photo editing, printing, and mounting.

3.5 MUSEUM TECHNICIAN - USCG ACADEMY.

The Contractor shall provide a Museum Technician to assist curators, archivists and USCG Historians at the USCG Academy Museum in restoring, maintaining, and preparing art and artifacts for storage, research, and future exhibition.

The Museum Technician’s work site shall be located at USCG Academy 31 Mohegan Ave Pkwy, New London, CT 06320. Work shall be conducted during general Coast Guard site hours of 0800 through 1630 (EST), Monday through Friday (excluding Federal holidays). Specific site hours will be detailed within each task order.

3.5.1 The Museum Technician shall perform curatorial support services to include:

conduct object inventories; perform basic preservation tasks; label, re-house, and photograph assets; update catalog, loan and accession records; create and update artifact records. The Contractor shall perform to AIC and AAM standards.

3.5.2 Additional Museum Technician Responsibilities shall include:

3.5.2.1 Handling artifacts and documents, which include cataloging, inventory, processing, and handling of heritage assets and archival items.

3.5.2.2 Cleaning art and artifacts to include: plaques, uniforms, and brass, steel, and aluminum nautical items, flags, posters, paintings.