Attachment_TO2I_-_PWS_Task_Order_2.pdf

Attachment TO2I – PWS Task Order 2

IDIQ CONTRACT 70Z02318DGPH00100

TASK ORDER 2

PERSONNEL SUPPORT STAFF

PERFORMANCE WORK STATEMENT (PWS)

1. GENERAL.

1.1. SCOPE.

The purpose of this task order is to obtain Personnel Support Services for the National Coast Guard Museum to be located in New London, CT. The Contractor shall provide archival, artifact, technical, and professional support to document, care for, conserve, and prepare art and artifacts for future display.

1.2. OBJECTIVE.

The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this Task Order and under the direction of the Project Manager who will be in direct communication with the Contracting Officer (KO) and the Contracting Officer Representative (COR). The objective of this task order is to provide contractor support to prepare selected art, artifacts, and historical content for future display inside the National Coast Guard Museum (NCGM). The Contractor personnel shall provide services to process, catalog, document, photograph, digitize, handle, and house the USCG collection of artifacts and archives.

1.3. PERIOD OF PERFORMANCE.

The period of performance of this task order is a base period of 12 months and one (1) 12 month option period.

1.4. PLACE OF PERFORMANCE.

The work site(s) include the Coast Guard Exhibit Center 7945 Fernham Lane, Forestville, MD 20747, the Coast Guard Academy, 15 Mohegan Avenue, New London, CT 06320, and Coast Guard Base NCR, 2703 Martin Luther King Jr Ave SE, Washington, DC 20593-7618, and may include the Contractor’s facility.

1.5. HOURS OF OPERATION.

Contractor employees shall generally perform all work between Coast Guard site hours of 0800 through 1630 EST, Monday through Friday (except Federal holidays).

1.6. TRAVEL.

Contractor travel beyond the local commuting area of 50 miles from the primary place of performance shall be required to support this contract. The Government will not reimburse the Contractor for travel to the primary place of performance or within the local commuting area. All travel required by the Government outside the local commuting area will be reimbursed to the Contractor in accordance with the Joint Travel file://///hqs-nas-t-001/CG-092/CG-0923/CG-0923_NCGM/01%20Acquisition%20Packages/SCOPE%20PARAGRAPHS.doc

Regulations (JTR). The Contractor shall be responsible for obtaining and retaining a record of COR approval (electronic mail is acceptable) in advance of each travel event.

1.7. POST AWARD CONFERENCE.

The Contractor shall meet with the Contracting Officer and the COR to discuss the terms and conditions under this PWS and task order objectives not later than five (5) business days after the date of award. This Post Award Conference shall be held at a mutually agreed upon location or via teleconference.

1.8. PROJECT PLAN.

The Contractor shall provide a draft Project Plan at the Post Award Conference for Government review and comment. The Contractor shall provide a final Project Plan to the COR no later than 10 business days after receipt of Government comments. All Project Plans shall integrate the Contractor’s management approach and staffing plan to demonstrate how the Contractor will meet the requirements of this PWS including the project’s milestone schedule. The plan shall be submitted to the Government in both electronic and paper forms and will be signed by the PM. The Contractor shall submit the Project Plan in Microsoft (MS) Project format.

1.9. MONTHLY PROGRESS REPORT.

The Project Manager shall provide a monthly progress report to the Contracting Officer and COR via electronic mail. This report shall include a summary of all Contractor work performed, an assessment of technical progress, schedule status, and any Contractor concerns or recommendations for the previous monthly period. These reports shall be due in accordance with the deliverables table.

1.10. PROGRESS MEETINGS.

The Project Manager shall be responsible for keeping the KO and COR informed about any Contractor work performed under IDIQ Contract 70Z023118DGPH00100 and all resulting task orders. The Project Manager shall be available to meet with the KO and COR upon request to present deliverables, discuss status, exchange information and resolve emergent technical problems and issues. These meetings shall take place at the Government's facility or by teleconference. At a minimum, the Project Manager shall review the status and results of Contractor performance with the COR on a bi-weekly monthly basis by in person or by telephone as directed by the Government. The Project Manager shall submit the meeting agenda within two (2) business days prior to the meeting and shall submit meeting minutes to the COR within two (2) business days after the meeting.

1.11. GENERAL REPORT REQUIREMENTS.

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations and Microsoft Office Applications. Due to USCG Internet restrictions, electronic mail attachments over 5 MB in size will not be accepted. The Contractor shall provide any electronic deliverable exceeding the 5 MB size on CD-ROM or other media acceptable to the

USCG.

1.12. PROTECTION OF INFORMATION.

Contractor access to proprietary information is required under this task order.

Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

1.13. QUALITY CONTROL PLAN (QCP).

The Contractor shall prepare and submit the Contractor’s QCP in support of the task order. The QCP shall be in the Contractor’s format and address, at a minimum, the Contractor’s corporate structure in support of this effort. This includes how that structure will interface with the Government and the Contractor’s quality control checks in support of the services associated with this requirement. Within 10 business days after award, the Contractor shall submit the final version of its site-specific QCP for Government review and comment.

The Contractor shall maintain support documentation (e.g., work requests and inspection correction reports) for all actions taken under this task order. These files shall be submitted to the Government within three (3) business days of request by the

COR.

1.14 All Applicable and Required provisions/clauses set forth in the IDIQ contract automatically flow down to this task order.

2. REFERENCES.

2.1. The following references provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this task order:

2.1.1. Guidelines of Practice of the American Institute for Conservation of Historic and Artistic Works (AIC) and Code of Ethics rev. Aug 1994 , (http://www.conservation-us.org/our-organizations/association-(aic)/governance#.WfdI4hEUnec)

2.1.2. The American Alliance of Museums (AAM) Characteristics of Excellence for U.S Museums and Code of Ethics for Museums ver. 2000. (http://www.aam-us.org/resources/ethics-standards-and-best-practices).

2.1.3. Federal Agencies Digital Guidelines Initiative(FADGI) , Technical Guidelines for the Still Image Digitization of Cultural Heritage Materials ver. Sep 2016, Content Categories & Digitization Objectives rev.sep 2009, Digitization Activities – Project Planning rev. Nov 2009, Minimal Descriptive Embedded Metadata in Digital Still Images rev. Mar 2012, TIFF Image Metadata Ver. 1.0 rev. Feb 2009.

(http://www.digitizationguidelines.gov/)

2.1.4. Secretary of the Interior’s Standard for the Management of Museum Property.

Handbooks I-III (http://www.nps.gov/museum/publications/handbook.html).

http://www.conservation-us.org/our-organizations/association-(aic)/governance#.WfdI4hEUnec) http://www.conservation-us.org/our-organizations/association-(aic)/governance#.WfdI4hEUnec) http://www.aam-us.org/resources/ethics-standards-and-best-practices http://www.aam-us.org/resources/ethics-standards-and-best-practices http://www.digitizationguidelines.gov/ http://www.nps.gov/museum/publications/handbook.html

2.1.5. Uniform Standards of Professional Appraisal Practice (USPAP) 2016-2017 edition(http://www.uspap.org/)

2.1.6. Reference Documents. The Strategic Master Plan 2008, Addendum 2014, and Addendum 2017 may be helpful to the Contractor in performing the work described in this document. All documents will be provided to the contractor upon award.

3.0 SPECIFIC REQUIREMENTS/TASKS.

3.1 PRESERVATION MANAGER.

The Contractor shall provide a Preservation Manager who shall be physically present on-site during general Coast Guard site hours of 0800 through 1630 (EST), Monday through Friday (excluding Federal holidays). The Preservation Manager shall manage, oversee, and conduct archival and artifact documentation, cataloging, processing, and other duties required to accession museum and archival collections to Industry and USCG standards. The Preservation Manager shall have the ability to communicate clearly and identifying, managing, monitoring, evaluating, and performing tasks associated with the overall National Coast Guard Museum Enterprise.

The Preservation Manager’s work site shall be Atkins Hall, Bldg 31,USCG Base NCR, 2703 Martin Luther King Jr. Ave SE, with regular work and site visits and teleconferences to the Exhibit Center and the CGA Museum Standard work hours shall be performed during Coast Guard site hours of 0800 through 1630 (EST) Monday through Friday (except Federal holidays).

3.1.1 Preservation Management responsibilities shall include:

3.1.1.1 Operational Management authority to identify, issue, and supervise tasking associated with Contractor personnel identified in tasks 3.2, 3.3, and 3.4.

3.1.1.2 Attending meetings as required, at USCG Base NCR in Washington, D.C., the USCG Exhibit Center in Forestville, MD, or the CGA Museum in New London, CT.

3.1.1.3 Submitting data required for reporting.

3.1.1.4 Maintaining the Performance Requirement Standards (PRS) of

Contractor Support Personnel and provide reports as required to the

COR.

3.1.1.5 Identifying, managing, monitoring, evaluating, and performing preservation tasks associated with the overall National Coast Guard Museum Enterprise.

3.1.1.6 Working with USCG personnel to organize and update museum and archival collections.

3.1.1.7 Preparing artifact condition assessments & reports.

3.1.1.8 Assisting and providing guidance to USCG personnel on prioritization of preservation goals.

3.1.1.9 Overseeing quality of work of all preservation (museum and archives) technicians.

http://www.uspap.org/

3.1.1.10 Ensuring that all documentation, conservation, and preservation efforts meet or exceed American Institute for Conservation of Historic and Artistic Works (AIC) and American Alliance of Museums (AAM) standards.

3.2 ARCHIVES TECHNICIAN - USCG ARCHIVES ATKINS HALL.

The Contractor shall provide an Archives Technician who shall be present on-site during general Coast Guard site hours of 0800 through 1630 (EST), Monday through Friday (excluding Federal holidays) to perform Archival Services at Atkins Hall. The Archives Technician shall prepare historic materials such as documents, photographs, audio recordings, and electronic data for accession into USCG historical holdings. The archives are currently housed in a custom built “Space Saver” storage facility. The collection contains documents, photographs, audio video files, sound recordings and artifacts.

The Archives Technician’s work site shall be Atkins Hall, Bldg 31,USCG Base NCR, 2703 Martin Luther King Jr. Ave SE. Work shall be conducted during Coast Guard site hours of 0800 through 1630 (EST) Monday through Friday (except Federal holidays).

3.2.1 Archival Responsibilities shall include:

3.2.1.1 Assisting the USCG Historian’s Office in the physical collections management of a wide-range of archival materials to include papers, photographs, film, video, sound recordings, as well as other duties related to the scope of work identified as archival services. Where applicable, the technician shall find and prepare aids of sufficient detail and clarity to describe the collection and promote historical research.

3.2.1.2 Tracking, reorganizing, documenting, cataloging, and preparing storage of archival collections; monitor temperature, relative humidity, and storage conditions; conduct archival collection inventories and surveys; and reorganize and refill collections materials, as well as other duties related to the care, preservation, and management of archival collections.

3.2.1.3 Scan and digitize a variety of material including photographs, slides, documents, monographs, maps, motion picture film, and audio recordings.

3.2.1.3.1 The Contractor shall also transfer existing digital material to new digital formats. All digitization formats, as well as the required resolution, will be established in the individual task orders.

3.2.1.3.2 All Digitization should meet the standards of the Federal Agencies Digital Guidelines Initiative (FADGI) [http://www.digitizationguidelines.gov/]. Digitization standard for accession file materials is 3 star FADGI rating.

Digitization standard for digital assets representing and documenting Heritage Asset Collection and Archive materials shall be 4 star FADGI preservation standard.

3.2.1.4 Technician shall be proficient in both Macintosh and Windows Operating Systems.

3.3 MUSEUM TECHNICIAN - USCG EXHIBIT CENTER.

The Contractor shall provide a full time Museum Technician to assist curators, archivists and USCG Historians at the USCG Exhibit Center in restoring, maintaining, and preparing art and artifacts for storage, research, and future exhibition.

The Museum Technician’s work shall be the USCG Exhibit Center, 7945 Fernham Lane Forestville, MD 20747. Work shall be performed during Coast Guard site hours of 0800 through 1630 (EST) Monday through Friday (except Federal holidays).

3.3.1 The Museum Technician shall perform curatorial support services to include:

conduct object inventories; perform basic preservation tasks; label, re-house, and photograph assets; update catalog, loan and accession records; create and update artifact records. The Contractor shall perform to AIC and AAM standards.

3.3.2 Additional Museum Technician Responsibilities shall include:

3.3.2.1 Handling artifacts and documents, which include cataloging, inventory, processing, and handling of heritage assets and archival items.

3.3.2.2 Cleaning art and artifacts to include plaques, uniforms, brass, steel, and aluminum nautical items, flags, posters, and paintings.

3.3.2.3 Conducting condition assessments and reporting current condition of assets.

3.3.2.4 Preparing artifacts for storage, filing, or shelving.

3.3.2.5 Building storage mounts, safely storing items in archival materials.

3.3.2.6 Assisting in the physical transfer of Micro and Macro scale heritage assets to sites both local and outside the immediate area.

3.3.2.7 Performing historical and archival research in order to document appropriate artifacts and photographs, gather information for narratives, captions, credits for artifacts.

3.3.2.8 Processing new and existing visual material for future exhibit display including to include: taking pictures, photo editing, printing, and mounting.

3.4 MUSEUM TECHNICIAN - USCG ACADEMY.

The Contractor shall provide a Museum Technician to assist curators, archivists and USCG Historians at the USCG Academy Museum in restoring, maintaining, and preparing art and artifacts for storage, research, and future exhibition.

The Museum Technician’s work site shalle be located at USCG Academy 31 Mohegan Ave Pkwy, New London, CT 06320. Work shall be performed during Coast Guard site hours of 0800 through 1630 (EST) Monday through Friday (except Federal holidays).

3.4.1 The Museum Technician shall perform curatorial support services to include:

conduct object inventories; perform basic preservation tasks; label, re-house, and photograph assets; update catalog, loan and accession records; create and update artifact records. The Contractor shall perform to AIC and AAM standards.

3.4.2 Additional Museum Technician Responsibilities shall include:

3.4.2.1 Handling artifacts and documents, which include cataloging, inventory, processing, and handling of heritage assets and archival items.

3.4.2.2 Cleaning art and artifacts to include plaques, uniforms, and brass, steel, and aluminum nautical items, flags, posters, paintings.

3.4.2.3 Conducting condition assessments and reporting current condition of assets.

3.4.2.4 Preparing artifacts for storage, filing, or shelving.

3.4.2.5 Building storage mounts, safely storing items in archival materials.

3.4.2.6 Assisting in the physical transfer of Micro and Macro scale heritage assets to sites both local and outside the immediate area.

3.4.2.7 Performing historical and archival research in order to document appropriate artifacts and photographs, gathering information for narratives, captions, and credits for artifacts.

3.4.2.8 Processing new and existing visual material for future exhibit display including to include: photographing art and artifacts, photo editing, printing, and mounting.

4.0 CONTRACTOR PERSONNEL.

The Contractor shall provide qualified personnel to perform all requirements specified in this PWS.

4.1 PRESERVATION MANAGER.

The Contractor shall provide a Preservation Manager that shall be responsible for the work performed under PWS, Section 3.1.

4.1.1 Preservation Manager shall have a Bachelor’s Degree in a history or museum related field (museum studies, art, archeology), with five (5) years recent experience related to collections management, cataloging, researching, and other duties required to accession museum and archival collections to Museum Industry standards.

4.2 ARCHIVES TECHNICIAN.

The Contractor shall provide an Archives Technician that shall be responsible for the work performed under PWS, Sections 3.2.

4.3.1. Archives Technician shall have a Bachelor’s Degree in a history or museum related field (museum studies, art, archeology), with three (3) years recent experience in performing archives processing and storage for museum art and artifacts. Experience with archival practices, digitization, documentation, and transcription are required.

4.3 MUSEUM TECHNICIAN(S).

The Contractor shall provide Museum Technician(s) that shall be responsible for work performed under PWS, Sections 3.3 and 3.4.

4.4.1. Museum Technician(s) shall have a Bachelor’s Degree in a history or museum related field (museum studies, art, archeology), with three (3) years recent experience in handling artifacts, to include cataloging, inventory and processing.

4.4 EMPLOYEE IDENTIFICATION.

Contractor employees working onsite at Government facilities shall be required to obtain and wear a valid Contractor’s identification card that includes the person’s name, name of the contractor and function. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and shall wear the Government issued badge on the outer clothing above the waist, which shall be visible at all times.

All Contractor personnel requiring routine access to a USCG Computer Information System or requiring Public Key Infrastructure (PKI) authentication to perform their required duties under this task order shall require a Common Access Card (CAC).

4.4.1 For all Contractors working for the USCG, the Contractor shall use the Department of Defense (DoD) Contractor Verification System (CVS) to apply for a CAC.

To obtain a CAC, each Contractor employee must complete an online Electronic Questionnaire for Investigations Processing (eQIP) (http://www.opm.gov/e- QIP/index.asp). The Contractor may allow an employee to commence work on items that do not require access to USCG or other federally controlled computer information systems after conducting its own background and credit check and submitting the results to the COR for approval. The USCG may refuse to allow access until final adjudication. Contractor employees granted access to USCG or other federally controlled computer information systems must maintain qualification for access throughout their employment under the contract.

4.4.2 Contractor or subcontractor employees who are declined a CAC via the CVS are ineligible to perform work under this contract. When an employee with a CAC is no longer performing work under this contract, the Contractor shall notify the COR on the same day the employee stops working and shall deliver the CAC to the COR within seven (7) calendar days after such notification. All Government issued equipment, identification, or proxy card must be returned to the COR within seven (7) calendar days.

4.5 PERSONNEL CONDUCT.

Contractor personnel shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security (DHS).

4.5.1 Removing Employees for Misconduct or Security Reasons. The USCG may, at its sole discretion (via the KO), direct the Contractor to remove any Contractor personnel from USCG and DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services http://www.opm.gov/e-QIP/index.asp http://www.opm.gov/e-QIP/index.asp required under the contract. The USCG will provide the Contractor with an immediate written or verbal explanation of the request to have an employee immediately removed from the USCG contract and/or premises.

4.5.2 Employee Identification. Contractor employees working on-site at Government facilities shall wear a Government issued visitor identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times. Contractor employees visiting Government facilities shall wear an identification badge that, at minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all USCG escort rules and requirements.

4.5.3 Conflict of Interest. The Contractor shall not employ any person who is an employee of the United States Government if that employment would, or appear to cause a conflict of interest. If either the Contractor or the USCG determines that the Contractor and/or an employee of the Contractor faces a potential, perceived, or actual conflict of interest, the individual that determined the existence of the conflict shall notify the other party (i.e. the Contractor/USCG) and the Contractor and/or contractor employee shall cease all work on the assigned task. At the USCG’s option, the Contractor shall provide an acceptable replacement.

4.6 NON-PERSONAL SERVICES.

It is a matter of policy within the United States Government to rely on the private sector for needed commercial services. However, using Contractor support must be done in a way that does not interfere with the Government’s ability to effectively create Government policy, monitor Contractor performance, or maintain a competent and highly-skilled workforce. Information provided herein sets forth guidance stating the Government’s limitation on contractors performing personal services and its’ restriction of contractors performing inherently governmental activities for government requirements.

In accordance with federal procurement policies and regulations, no personal services or inherently governmental activities shall be performed under this task order. No Contractor employee shall be directly supervised by a Government employee. All individual contractor employee assignments, and daily work direction, shall be given by the applicable employee supervisor. If the Contractor believes any Government action or communication has been given that would create a personal services relationship and/or result in a Contractor performing inherently governmental activities between the Government and any Contractor employee, the Contractor shall promptly notify the Contracting Officer of this communication, direction or action.

An activity may be provided by Contractor support where the Contractor does not have the authority to decide on the course of actions, but is tasked to develop options or implement a course of actions with agency oversight. Furthermore, any commercial file://///hqs-nas-t-001/CG-00/G-CR/G-CR-4/Complaints%20Processing%20Unit/CONTRACTOR,%20CONTRACTING%20&%20SOW/FY%202012/Templates/MASTER%20CATALOG%20Task%20Orders.doc%23_EmployeeID file://///hqs-nas-t-001/CG-00/G-CR/G-CR-4/Complaints%20Processing%20Unit/CONTRACTOR,%20CONTRACTING%20&%20SOW/FY%202012/Templates/MASTER%20CATALOG%20Task%20Orders.doc%23_ConflictInterest activity related to the procurement of these requirements shall not be so intimately related to the public interest as to mandate performance by Government personnel.

The Contractor shall ensure that all of its employees supporting these subsequent requirements are informed of the substance of this stipulation. Nothing in this requirement shall limit the Government’s rights in any way under any other provision, including those related to the Government’s right to inspect and accept the services to be performed in accordance with this contract. The substance of this requirement shall be included in all subcontracts at any tier and/or teaming arrangements.

5.0 GOVERNMENT ACRONYMS.

AAM American Alliance of Museums

AIC American Institute for Conservation of Historic and Artistic Works CAC Common Access Card CGA Coast Guard Academy COR Contracting Officer Representative CVS Contractor Verification System DHS Department of Homeland Security eQIP Electronic Questionnaire for Investigations Processing FBO Federal Business Opportunities FTP Full Time Personnel FFP Firm Fixed Price JTR Joint Travel Regulations (JTR) KO Contracting Officer NCGM National Coast Guard Museum (Military) NCGMA National Coast Guard Museum Association (Civilian) NCR National Capital Region OCI Organizational Conflict of Interest OSHA Occupational Safety and Health Administration PWS Performance Work Statement RFP Request for Proposal TIFF Tagged Image File Format USCG Unites States Coast Guard USLSS United States Life-Saving Service USPAP Uniform Standards of Professional Appraisal Practice USRC U.S. Revenue Cutter Service

6.0 GOVERNMENT FURNISHED PROPERTY.

The USCG will provide work space (to include up to two (2) standard workstation(s), a processing workstation, phones, fax, Internet access, etc.), information, documentation, and standards to perform the work under this contract. This includes access to the Past Perfect system reports. The Contractor shall use Government furnished property only for the performance of work under this task order and shall be responsible for returning all Government furnished property in good working condition, subject to normal wear and tear

7.0 CONTRACTOR FURNISHED PROPERTY.

The Contractor shall provide all services, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and necessary to fulfill the requirements of this PWS except for those items specified as Government Furnished Property and Resources specified in PWS Sections 3.0 and 6.0.

8.0 GOVERNMENT ACCEPTANCE PERIOD.

The COR will review deliverables prior to acceptance and provide the Contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor to provide notification that the deliverable has been accepted.

The COR will have 30 business days to review deliverables and make comments. The Contractor shall have 10 business days to make corrections and redeliver.

9.0 DELIVERABLES.

ITEM

PWS

REFERENCE

DELIVERABLE /

EVENT

DUE BY

DISTRIBUTION

1 1.7 Post Award Conference

NLT five (5) business days after the date of award.

N/A

2 1.8 Draft Contractor

Project Plan Post Award Conference KO and COR

3 1.8 Final Contractor

Project Plan

NLT ten (10) business days after receipt of government comments.

KO and COR

4 1.9 Progress Reports

NLT the 5th business day of the month and before submitting the monthly invoice.

KO and COR

5 1.10 Bi-Weekly Monthly

Meeting Agenda and Minutes

Agenda due NLT two (2) days prior to the meeting. Meeting minutes due NLT two (2) business days after the meeting.

KO and COR

6 1.13 Quality Control

Plan

Final due NLT fifteen

(15) business days after award.

KO and COR