70LGLY20RGLB00004 Amendment 2.pdf

(x)

70LGLY20RGLB00004

x x

1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

GLYNCO GA 31524

FLETC GL

BLDG: 93 ATTN: Erin Wofford

1131 CHAPEL CROSSING RD

FEDERAL LAW ENFORCEMENT TRNG CTR

DEPARTMENT OF HOMELAND SECURITY

04/27/20200002

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

04/24/2020

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

This amendment is being issued:

1) To add a Pricing Recap Sheet

2) To provide calcifications on volume submission and page number limits

3) To change Pricing Evaluation listed in Section M.

All changes are marked with a black bar in the right hand margin.

As a result of this amendment, all of the page numbering has been changed. The complete copy is incorporated into this amendment and annotated "Revised by Amendment 0002."

Period of Performance: 08/01/2020 to 07/31/2025

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Erin Wofford

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

Department of Homeland Security (DHS) ROLEPLAYER SERVICES Federal Law Enforcement Training Centers (FLETC) 70LGLY20RGLB00004

Page 25 Revised by Amendment 00002

TABLE OF CONTENTS

Price Recap Sheet

Notes to Offerors

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

PART 1 –PERFORMANCE BASED STATEMENT OF WORK (PBSOW)

1.1 Introduction:

1.2 Mission:

1.3 Scope:

1.4 Contractor’s Duty Hours

1.5 Contractor Personnel:

1.6 Vehicle Licensed Employees:

1.7 Project Manager (PM) and Alternate Project Manager (APM):

1.8 Quality Control Manager (QC):

1.9 Projected Workload:

1.10 Vehicle Accident Reporting:

1.11 Misconduct Reporting:

1.12 Records:

PART 2 - DEFINITIONS AND ACRONYMS

2.1 Definitions:

2.2 Acronyms:

PART 3 - GOVERNMENT FURNISHED PROPERTY, EQUIPMENT,

AND SERVICE (GFP/E/S)

3.1 Government Furnished Space (GFS):

3.2 Storage:

3.3 Utilities

3.4 Government Furnished Property and Equipment:

3.5 Government Provided Vehicles

3.6 Janitorial Services and Trash Disposal

3.7 Government Furnished Training Props

3.8 Government Furnished Services

3.9 Services:

PART 4 - CONTRACTOR FURNISHED PROPERTY (CFP) ITEMS AND

RESPONSIBILITIES

4.1 Contractor Furnished Property

4.2 Contractor Provided Training:

4.3 Equipment:

4.4 Roleplayer Supplies:

4.5 Water and Sports Drink:

4.6 Pest Control:

4.7 Basic Cleaning of Office Area:

4.8 Trash Containers:

Page 26 Revised by Amendment 00002

PART 5 – SPECIFIC TASKS

5.1 Approved Scenario Listing

5.2 Scenario Packages

5.3 Roleplayer Work Order

5.4 Roleplayer Assignment Schedule

5.5 Contractor Roleplayer Training Hours

5.6 Prior to Exercise Date

5.7 Day of Exercise

5.8 Post-Performance

5.9 Support for Non-Lethal Training Ammunition (NLTA) Exercises

5.10 Observed Participants (OP) Driver & Marine Division (DMD) Wet

Labs

5.11 Physical Security Operation Training Program (PSOTP) Protective

Services Operation Laboratory

5.12 Detailed Cleaning and Disinfection:

5.13 Contractor Deliverables/Submittals

PART 6 – REQUIRED PLANS AND DOCUMENTS

6.1 Contractor Quality Control Plan (QCP)

6.2 Safety Plan

6.3 Risk & Contingency Plan

6.4 Environmental and Safety Management Plan (EMP)

6.5 Recycling Plan

6.6 Property Control Plan

6.7 Occupant Emergency Plan

PART 7 – APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

7.1 Technical Library

7.2 Roleplayer Master Scenario List

7.3 Roleplayer Photo Library

7.4 Scenarios

SECTION D – PACKAGING AND MARKING

D.1 Marking D.2 Payment Of Postage And Fees

SECTION E - INSPECTION AND ACCEPTANCE

E.1 Clauses Incorporated By Reference E.2 Acceptance E.3 52.246-6 Inspection Time and Material and Labor Hour (MAY 2001) E.4 52.246-4 Inspection of Services - Fixed-Price. (AUG 1996) E.4 Inspection By Regulatory Agencies E.5 Government Quality Assurance (QA) E.6 Contractor’s Failure To Perform Required Services E.7 Post Award Orientation Conference/Periodic Progress Meetings:

E.8 ANNEXE

Page 27 Revised by Amendment 00002

E-8.1 Performance Requirements Summary; Lot Size Chart; and AQL Chart

SECTION F - DELIVERIES OR PERFORMANCE

F.1 Clauses Incorporated By Reference F.2 Place Of Performance F.3 Period Of Performance

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 Accounting And Appropriation Data G.2 Procuring Contracting Officer(S)/Contract Administration Office G.3 Roles Of Government Personnel In Contract Administration G.3.1 Contracting Officer G.3.2 Contracting Officer's Representative (COR) G.4 Invoices – See FAR 52.212-4 G.5 Payments – See FAR 52.212-4 G.6 Modification Of Proposals - Price Breakdown G.7 Service Contract Labor Standards - Wage Determination G.10 Special Note

SECTION H- SPECIAL CONTRACT REQUIREMENTS

H.1 Directives, Regulations, And Instructions (Jul 2013) H.2 Operation On The Facility (Jul 2013) H.2.1 Accident Reports H.2.2 Occupational Hazards H.2.3 Fire Prevention H.2.4 Traffic Regulations H.2.5 Weapons H.2.6 Supervision of Contractor Personnel H.3 Medical Treatment H.4 Subcontracting H.5 Order Of Work H.6 Other Contracts H.7 Disruption Of Contractor Work Schedule H.8 Government Performance Of Services During Labor Strikes H.9 Conservation H.10 Labor Relations H.11 Photography H.12 Conduct Of Personnel H.13 Contractor Vehicles H.14 Permits H.15 Environmental Protection H.16 Access To Buildings H.17 Key Control H.18 Disclosure Of Information H.19 Advertising Of Award H.20 Damage Reports H.21 Property Damage And Personal Injuries H.22 Indemnity And Liability

Page 28 Revised by Amendment 00002

H.23 Contractor Liability For Acts Of God H.24 Insurance (Jul 2013) H.25 Holidays H.26 Hours Of Operation H.27.1 General Requirements H.27.2 Access to FLETC Facilities by Contractor Personnel H.27.3 Identification Badges and Vehicle Passes H.27.4 Completion of the Contract H.27.5 Review of Access and Suitability Determinations H.28 Security Training H.29 Access To Unclassified Facilities, Information Technology Resources, And Sensitive Information Requirement (Jul 2013 OSPR) H.30 Operations Security (OPSEC) Requirements (Jul 2013 OSPR) H.31 Information Technology And Data Security Requirements (Jul 2013

OSPR)

H.31.1 Information Technology Security Training H.31.2 IT Access H.31.3 Contractor IT Security Plan H.31.4 Interconnection Security Agreements H.31.5 Information Security Standards Applicable to this Contract H.32 Phase-In/Orientation Period (Jul 2013) H.33 Active Shooter Training (Dec 2015 OSPR) H.34 Phase-Out/Contract Completion (Jul 2013) H.35 Salvage H.36 Physical Security H.37 FLETC Closure H.38 Work Scheduling H.39 Lost And Found Property H.40 Records H.41 Smoking H.42 Photography H.43 Hazardous Materials Management - See Section J, Attachment 10 H.44 Safety And Environmental – See Section J, Attachment 10 H.45 Supplies, Materials, And Equipment Provided By The Contractor H.46 Contractor Procurement Program – See Section J, Attachment 10 H.47 Waste Minimization – See Section J, Attachment 10 H.48 Hazardous Material Storage – See Section J, Attachment 10

SECTION I

I.1 52.252-2 Clauses Incorporated By Reference (Feb 1998) I.2 52.204-1 Approval of Contract. (DEC 1989) I.3 52.212-4 Contract Terms and Conditions – Commercial Items. (OCT

2018) ALT I (JAN 2017)

I.4 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders – Commercial Items (MAR 2020) (DEVIATION

APR 2020)

I.5 52.217-8 Option to Extend Services (NOV 1999) I.6 52.217-9 Option to Extend the Term of the Contract. (MAR 2000)

Page 29 Revised by Amendment 00002

I.7 52.232-19 Availability of Funds for the Next Fiscal Year. (APR 1984) ..145 I.8 3052.204-70 Security requirements for unclassified information technology resources. (JUN 2006) I.9 3052.209-70 Prohibitions on Contracts with Corporate Expatriates (JUN

2006) I.10 3052.242-72 Contracting Officer's Technical Representative. (DEC

2003) I.11 52.244-6 Subcontracts for Commerical Items (AUG 2019) (DEVIATION

APR 2020)

SECTION J - List of Documents, Exhibits and Other Attachments

SECTION K – Representation, Certification, And Other Statements Of Bidders .154 K.1 52.252-1 Solicitation Provisions Incorporated by Reference K.2 52.204-19 Incorporation by Reference of Representations and Certifications. (DEC 2014) K.3 52.209-7 – Information Regarding Responsibility Matters. (OCT

2018) K.4 52.204-24 Representation Regarding Certain Telecommunications and

Video Surveillance Service Equipment (DEC 2019) K.5 52.204-26 Covered Telecommunications Equipment or Services-

Representation (DEC 2019) K.6 52.212-3 Offeror Representations and Certification – Commercial Items

(MAR 2020)

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICE TO OFFERORS

L.1 52.204-7 System for Award Management (OCT 2018) L.2 52.212-1 Instructions to Offerors – Commercial Items (MAR 2020) L.3 52.214-34 Submission of Offers in the English Language (APR 1991) ...184 L.4 52.214-35 Submission of Offers in U.S. Currency (APR 1991) L.5 52.222-24 Preaward On Site Equal Opportunity Compliance Evaluation

(FEB 1999)

L.6 52.233-2 -- Service of Protest. (Sep 2006) L.7 Proposal Submission Instructions L.8 Options L.9 52.216-1 - Type Of Contract (APR 1984)

SECTION M - EVALUATION FACTORS FOR AWARD

M.1 Award M.2 52.212-2 Evaluation – Commercial Items (OCT 2014)

Page 30 Revised by Amendment 00002

Price Recap Sheet

TOTALS FOR CLIN PRICING From SF1449 And OF336

Base Period Total (CLINs 0001 to 0010) $___________________________

Option Period 1 Total (CLINs 1001 to 1009) $___________________________

Option Period 2 Total (CLINs 2001 to 2009) $___________________________

Option Period 3 Total (CLINs 3001 to 3009) $___________________________

Option Period 4 Total (CLINs 4001 to 4009) $___________________________

Option Period 5 Total (CLINs 5001 to 5009) $___________________________

Grand Total $____________________________

Page 31 Revised by Amendment 00002

Notes to Offerors

ROLEPLAYER SERVICES, FLETC, GLYNCO, GA

This is a Request for Proposal (RFP) for commercial items prepared in accordance with the format in Subpart 12, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation and a written solicitation will not be issued.

This commercial item acquisition will be 100% Small Business set aside.

The associated North American Industry Classification System (NAICS) code is 561320.

This RFP documents and incorporated provisions and clauses are those in effect through Federal Acquisition Regulation (FAR) Circular: FAC 2020-05.

Acceptance of an award certifies that the firm will comply with FAR 52.222-50, Combating Trafficking in Persons, by notifying all employees and subcontractors at all levels.

All services listed in this solicitation will be required for any resultant award. This requirement is for more than one (1) scenario. Each scenario is unique. Roleplayers are to be scheduled in advance of exercise of a scenario. Some scenarios require certain biographic characters (i.e. blue eyes, height, weight, age, race), so having a room of people to pull for scenarios will not work for this requirement.

Page 32 Revised by Amendment 00002

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

PART 1 –PERFORMANCE BASED STATEMENT OF WORK (PBSOW)

1.1 Introduction:

This is a performance-based statement of work (PBSOW) for the Department of Homeland Security (DHS), Federal Law Enforcement Training Centers (FLETC).

FLETC Glynco campus is located approximately five minutes north of Brunswick, Georgia in Glynn County and is equal distance between Savannah, Georgia, and Jacksonville, Florida. FLETC (Center) is situated on approximately 2,000 acres in southeast Georgia with modern conventional facilities such as classrooms, dormitories, administrative and logistical support structures. Additionally, Glynco has 18 firearm ranges, including a state-of-the-art indoor range complex with 146 separate firing points;

and eight highly versatile semi-enclosed ranges with 200 additional firing points. Other training assets include a sprawling complex of driver training ranges, a physical techniques facility, explosives range, fully functional mock port of entry, and numerous other structures which support the entire training effort. Among these is a 34-building “neighborhood/business” practical exercise area, which includes houses equipped with video cameras for recording various kinds of practical exercises. The classroom buildings house various special purpose areas including a library, interviewing suites, mock court rooms, computer forensics laboratories, and other laboratories for fingerprinting and identifying narcotics. Glynco’ s physical techniques complex encompasses over three acres, including mat rooms, classrooms, weight rooms, gymnasium, and other facilities devoted to training and fitness.

1.2 Mission:

The FLETC mission statement is “Federal Law Enforcement Training Centers, through strategic partnerships, prepares the federal law enforcement community to safeguard the American people, our homeland, and our values. FLETC is responsible for providing law enforcement officer training to over 95 Partner Organizations, as well as state, local, tribal, campus, and international law enforcement officers and agents.

1.3 Scope:

The Contractor shall furnish personnel, supervision, management, office equipment, materials, and supplies required to provide Roleplayer Services (RPS) at FLETC, Glynco Campus in accordance with the requirements set forth in this PBSOW. FLETC and the Partner Organizations training curriculum includes over 718 programs utilizing over 550 training exercises on average per month requiring roleplayer support. A normal training day may utilize on average of 180 roles to support 30 exercises and multiple scenarios.

Some training days may utilize 400+ roles to support up to 60 exercises. Many roles are on-going on a concurrent basis. (Reference Section J, Attachment 1, Roleplayer Order).

Page 33 Revised by Amendment 00002

This PBSOW describes the services to be performed as an end result and provides to the contractor both a standard for acceptable performance and quantities, limits, or areas that the service covers. The Contractor shall be responsible for achieving the stated results.

Required services of this acquisition include, but are not limited to: hiring; training;

preparation; reporting; scheduling of roleplayers and inspections to support reality based law enforcement training exercises. Examples of these services include, but are not limited to: Driver Marine Division’s (DMD) Standardized Field Sobriety Test (wet lab);

practical exercise facility monitoring; Technical Library management; scenario packages;

prop and protective gear inventory database maintenance; issuing and cleaning of prop and protective gear; the purchasing and maintenance of props and protective gear; and other duties/services specified throughout this acquisition.

The Contracting Officer’s Representative (COR) and Alternate Contracting Officer’s Representative (ACOR) for this contract will be appointed at time of award. During the terms of this contract any changes of the CORs will be in writing to the Contractor.

1.4 Contractor’s Duty Hours

The normal duty hours for this contract are from 6:30 a.m. to 6:00 p.m. Monday through Friday, excluding Federal holidays. The Contractor shall be required to issue props for exercises scheduled before and/or after normal duty hours. During the normal duty hours, the Government requires the RPS main office be staffed by either the Program Manager (PM) or the Alternate Program Manager (APM) and daily administrative staff required to support the requirements of this acquisition.

Outside of normal duty hours is prior to 6:30 a.m. and after 6:00 p.m. Monday through Friday, Saturdays, Sundays and Federal holidays as necessary when scheduled on the Roleplayer Order. The Government requires a staff member(s) that is responsible for issuing/receiving props and authorized to contact Roleplayers in order to handle “no shows.” This staff member(s) must be on Center until completion of all scheduled roles.

The Contractor shall schedule services in accordance with the Roleplayer Order which is subject to revisions by daily changes, add-ons and cancellations. FLETC training requires morning, afternoon, and evening roleplayer support for training exercises.

Typical exercise starting times range from 6:30 a.m. to 6:00 p.m. with the possibility of exercises lasting until 12:00 midnight. Exercise durations are normally two to four hours with multiple FLETC training exercises beginning and ending at the same time.

1.5 Contractor Personnel:

The Contractor shall manage the total work effort associated with the requirements of this PBSOW to assure adequate and timely completion of these services. All employees assigned by the Contractor to the performance of work under this contract shall be capable and experienced in the type of work they are assigned or be given on the job training by the Contractor. Due to the tier two (Exhibit 8) badging application process for contracting staff, the Contractor shall ensure that all badge applications are completed

Page 34 Revised by Amendment 00002 prior to submitting to the Government. Applicants that are Foreign Nationals may require additional time. All Contractor employees must be physically and mentally capable to perform the essential functions and demands of their assigned work in a safe and effective manner. Prior to commencing work, the Contractor shall ensure employees are not under the influence of alcohol, drugs, or any other incapacitating agent(s). The Contractor shall ensure each employee is alert and capable of exercising good judgment, implementing instructions, and assimilating necessary specialized training.

The Contractor shall ensure all employees are free of communicable diseases. Any employee, who is (or appears to be) affected with a communicable disease; is a carrier of such disease; is afflicted with boils; infected wounds/sores; or acute respiratory infection shall not be assigned a role until such time as the employee has provided a medical release to return to work.

The Contractor shall not employ any person who is an employee of the United States Government without the consent of the CO. The CO will determine if the employment of that person would create a conflict of interest. Prior to any action being taken, the Contractor shall notify the CO in writing of any change in contract management, to include a resume of the proposed individual for approval.

The Contractor shall ensure employees conduct themselves in a courteous and businesslike manner at all times. The Contractor shall ensure that no Contractor personnel accept gratuities of any kind. The Contract Management and daily administrative staff shall be able to read, write, speak and understand English.

Management must be able to use a computer to communicate via email, retrieve reports and provide reports to the CO and COR. Management shall be capable and experienced in the type of work described in this contract. The Contractor shall ensure employees practice acceptable personal hygiene, shall present a neat appearance, and wear appropriate clothing.

The Contractor shall provide office staff employees with collared shirts with their company logo in colors of the Contractor’s choice with the exception of blue. Uniforms shall be clearly distinguishable from Agency uniforms. Uniforms must present a neat, clean and uniform appearance, free of holes, permanent stains, frayed edges, and body odor. Shorts are not allowed. Uniforms are subject to the approval of the CO/COR 10 days after award and when changes occur.

Ten calendar days prior to the end of the phase in period of the contract; at execution of option periods; and when changes occur the Contractor shall provide the CO/COR a written employee roster of all management, daily administrative staff and all roleplayers.

This employee roster shall depict names, titles, and employment start date. The Contractor shall be responsible for maintaining a 24-hour emergency telephone number to enable the Government staff to contact the Project Manager (PM) and/or Alternate Project Manager (APM) for normal duty and after hour issues.

Page 35 Revised by Amendment 00002

The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to the employees as may be necessary. Fraternization to include out of role conversations, on or off Center, with students is prohibited. The Contractor shall remove from the site any individual whose continual employment is deemed by the Government to be contrary to the public interest or inconsistent with the best interest of the Government. All Contractor employees shall be a citizen of the United States of America; non-citizens who have been lawfully admitted for permanent residence; or who presents other evidence from the DHS that employment is permitted.

The Contractor shall notify the CO in writing within 12 hours and return FLETC badges and vehicle permits to OSPR/PHY within three (3) business days when an employee’s status changes (resigned, released, or terminated).

1.6 Vehicle Licensed Employees:

The Contractor shall ensure that Contractor personnel operating vehicles shall possess a valid State Driver’s License with the correct endorsement for the vehicle size and type to be driven. The Contractor shall ensure annually that each employee has a relevant and current driver’s license.

1.7 Project Manager (PM) and Alternate Project Manager (APM):

The Contractor shall provide to the CO, in writing, the names and associated resumes of on-site PM and APM who possess the necessary experience and qualifications to supervise the work required under this contract effectively upon notification of contract award and immediately when changes occur. The on-site PM shall possess a minimum of five years of experience as a manager or supervisor in a related field of comparable magnitude (management, administrative staff and 300+ part-time employees,). The APM shall possess a minimum of 2-3 years’ experience in a related field of comparable magnitude. The PM/APM shall have the authority to speak and act for the Contractor in all matters related to providing on-site services under this contract. These positions are subject to the CO validating the candidate’s experience and qualifications possessing the skill set to meet the contract requirement. Therefore, any desired change to management personnel must be provided to the CO for approval in writing prior to making each change. The Government will only accept personnel of equal qualifications or higher. No substitution is permitted for contract management without consent of the CO.

The Contractor shall provide a qualified PM or an APM on-site during normal duty hours (6:30 AM until 6:00 PM). During normal duty hours the PM or APM shall be available within thirty minutes notice to meet with Government personnel designated by the CO.

After normal duty hours, the PM or designated APM shall be available immediately by telephone and on-Center within two (2) hours upon request of the CO. On a daily basis, the PM and APM may work a flexible schedule to ensure at least one manager is on site during normal duty hours.

Page 36 Revised by Amendment 00002

1.8 Quality Control Manager (QC):

The Quality Control (QC) Manager shall coordinate and adjust their work schedule to fulfill the requirements of the contract. This schedule will include observation of night exercises. The QC shall possess a minimum of three years of consecutive employment in a position with comparable responsibilities in quality control management within the last five years. This position is subject to the CO validating the candidate’s experience and qualifications possessing the skill set to meet the contract requirement. This individual must have demonstrated knowledge of some type of commercial quality control plans and possess knowledge of, or experience with, areas of RPS or services of comparable magnitude. The QC may not perform any other duties not related to quality control. The QC shall have the authority to act in all QC related matters, and report to the Contractor’s corporate office, not the on-site PM. The QC should be readily available if needed by the COR/CO during inspections.

1.9 Projected Workload:

The projected workload for this contract is delineated in the form of historical data (Section J, Attachment 3). The workload volume is subject to the fluctuation in the number of students attending the various number and types of training programs.

The Contractor will be given access to the Student Administration & Scheduling System (SASS), in order to download reports which the Contractor shall use for verification of role requirements.

1.10 Vehicle Accident Reporting:

The Contractor shall contact FLETC Security at (912) 267-2911 to report all accidents that happen on Center. The Contractor shall notify the COR within one hour following the accident. The Contractor shall provide a signed written FLETC Statement/SEM-34 (Section J, Exhibit 1), concerning circumstances of the accident, incident, injuries or death and complete a Standard Form 91, Motor Vehicle Accident Report (Section J, Exhibit 2) and a Standard Form 94, Statement of Witness (Section J, Exhibit 3) for Government owned vehicles. FLETC Security will provide the completed forms to the Office of Security and Professional Responsibility (OSPR) for investigation. Upon completion of the investigation, OSPR will provide copies of the completed forms to the Contractor. The Contractor shall supply the CO and COR a copy of the Investigation Form. Accidents occurring off Center involving a Government vehicle or during a role shall be reported to 911 for investigation. For reporting purposes, FLETC Security shall be notified at (912) 267-2461.

1.11 Misconduct Reporting:

The Contractor shall contact the COR immediately who will report to FLETC Security at

(912) 267-2911 any misconduct of students. Misconduct of students, on or off FLETC property is grounds for dismissal and must be reported. The Contractor shall provide a

Page 37 Revised by Amendment 00002 written statement from the employee witnesses identifying and explaining any infractions committed by the students. The written statement shall contain the date and time of the incident, names, positions and agency of all witnesses, if possible and a detailed narration of the events as they occurred. That statement shall be transmitted to the CO/COR within 24 hours of the incident. The COR shall immediately notify the Class Coordinator or the Training Management Division (TMD) Program Specialist for action.

1.12 Records:

The Contractor shall be responsible for creating, maintaining, and disposing of only those Government required records that are specifically cited in this PBSOW or required by the provisions of a mandatory directive listed in Part 7 “Applicable Publications.” If requested by the Government, the Contractor shall provide the original record or a reproducible copy of any such record within ten (10) working days of receipt of the request.

Page 38 Revised by Amendment 00002

PART 2 - DEFINITIONS AND ACRONYMS

2.1 Definitions:

Acceptable Quality Level (AQL): The allowable leeway from a standard that can occur before the Government will reject the specific service. The number of defects in a lot (or the maximum percent defective in a lot) that, for the purposes of sampling, may occur before the Government will affect the price computation system in accordance with the Performance Requirements Summary and the INSPECTION OF SERVICES Clause. An AQL does not allow the Contractor to knowingly offer defective service, but implies that the Government recognizes that defective performance sometimes happens unintentionally. As long as the percent of defective performance does not exceed the AQL, the service will not be rejected by the Government. The Contractor, however, must re-perform the defective service when possible. The AQL limits reduced payment to circumstances in which defective performance results in a measureable reduction in the value of services rendered.

Accountability: The basic obligation imposed by law, lawful order, or regulation, of a person to keep an accurate record of property, documents, or funds. The person having this obligation may or may not have actual possession of the property, documents or funds. Accountability is primarily concerned with maintaining records. As a minimum, these records should show debits, credits, and available balances on hand or in use.

Records showing quantities due out and/or due-in are part of the accountability records.

Contractor accountability shall insure an accurate audit trail for each item of Government Furnished Property/General Services Administration (GSA) Vehicle Listing for which the Contractor is responsible.

Accountable Property: Accountable personal property is defined as an asset which meets one or more of the following criteria: (1) expected useful life is two years or longer and an acquisition value of $1,500.00 on any item. Any items under $1,500.00 that are easily misplaced or lost may be tagged at the discretion of the Assets and Logistics Management Division (ALM) or the respective Division Chief; (2) is classified as sensitive asset; (3) accountable federal electronics assets; (4) bears a FLETC Asset Tag or serial number for which controls and official asset records are maintained in an official inventory system; (5) is included on the inventory listing of a specific organization and for which physical inventories are conducted; and (6) is otherwise assigned and accounted for.

Assignment Schedule: A monthly schedule prepared by the Roleplayer Services contractor after receiving the Roleplayer Work Order Schedule from TRC, containing all the pertinent information about an exercise, including the names of the roleplayers and their respective scenario assignments.

Basic Cleaning: Janitorial cleaning that includes but is not limited to thorough and complete removal of dirt, dust, foreign debris, streaks, mold, mildew, spills, stains, Page 39 Revised by Amendment 00002 cobwebs, swirl marks, scuff marks, odor, rubbish, impurities and all trash. Basic cleaning, as defined in this paragraph, applies to all janitorial tasks listed in this PBSOW.

Black Flag: The temperature is 90 degrees Fahrenheit or above. All outdoor FLETC training courses, to include physical conditioning, laboratory and practical exercises, will be modified as necessary to ensure that the training is conducted safely. Follow the Inclement Weather schedule when under Black Flag conditions.

Buy American Act (BAA): The Buy American Act restricts the purchase of supplies that are not domestic end products. The BAA uses a two-part test to define domestic end products; 1) the article must be manufactured in the United States, and 2) the cost of domestic components must exceed 50 percent of the cost of all the components.

Complete Joint Inventory: A dual action process between the Contractor, COR, and the Property Administrator for the physical accounting survey of property and validation of hand receipt documents.

Contract Discrepancy Report (CDR): A form initiated by the COR when any service is judged unsatisfactory. The CDR is a formal, written document used to notify the Contractor of non-conformance or lack of performance of contract work.

Contracting Officer (CO): An agent of the Government with the authority to enter into, administer, and terminate contracts and make related determinations and findings. Only the CO may enter into a contract and modification agreement binding on the Government.

Contracting Officer Representative (COR): An employee of the U.S. Government appointed by the contracting officer to provide technical guidance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms, conditions or direction of the contract.

Contractor: Both the prime Contractor and any subcontractors. The Contractor shall be responsible for all compliance with the provisions of this contract, including those services provided by the Contractor's subcontractors. An entity, public or private, providing the services specified by the Government and described in this solicitation or in the subsequent award document administered by the Government.

Critique: Debriefing conducted by FLETC or Agency instructor at the conclusion of the exercise and/or scenarios to summarize and discuss relative issues. Students are present as well as roleplayers if stated in the scenario package or requested by instructors at the exercise site.

Page 40 Revised by Amendment 00002

Cure Notice: A dated notice stating the Contractor's failure to comply with the specifications and a deadline to comply with the stated specification. Usually, ten days is the stated time to conform with the notice or face default.

Customer Complaints: One of the criteria used to monitor the Contractor’s performance.

Defective Service: A unit of service which contains one or more defects, or nonconformance with specified requirements. A service output that does not meet the standard of performance associated with the PBSOW.

Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Energy Conservation Measures (ECM) – The reduction of energy cost that meets regulatory requirements for the decrease of greenhouse gases.

Energy Savings Performance Contract (ESPC) – FLETC has mandated to reduce its energy and water consumption significantly by year 2015 with additional mandates in future years. In order to accomplish the mandated energy savings requirements, an ESPC has been implemented throughout FLETC Centers. With the ESPC contract, FLETC is able to reduce energy cost and meet regulatory requirements for reduction of greenhouse gases.

Exercise: An exercise is comprised of one or more scenarios conducted as a laboratory exercise or practical exercise for training purposes.

Fair Wear and Tear: The amount of damage, depreciation or loss that is expected to occur even when an item is used competently and with care and proper maintenance.

Facility: A separate individual building, structure, or other item of real property improvement, each item of which is subject to separate reporting and recording.

Government Furnished Property (GFP): Facilities, equipment, and Services in the possession of the Government or acquired by the Government and subsequently made available to the Contractor for the performance of work under this contract.

Government Owned Vehicles: “Government Owned Vehicles” used to fulfill the transportation requirements as detailed in each scenario package for the labs and practical exercises. Vehicles consist of sedans, trucks, SUV’s, and vans.

Government Publications: Consists of all pertinent regulations, directives, manuals, and guidelines incorporated in the contract, for which the contractor and contractor’s employees will be responsible for adhering to during the term of the contract.

Page 41 Revised by Amendment 00002

Guard Mail: Mail distributed throughout the Center via the Logistics Contractor using brown “guard mail” envelopes or blue “eyes only” envelopes. Envelopes are addressed to various recipients on Center at various Buildings. Postal stamps are not required for guard mail.

Inclement Weather: Weather consists of severe or stormy weather that includes thunder, lightning, rain, and hail. This also refers to Black Flag conditions.

Inventory: A detailed list of all the items in open and unopened stock at all locations that includes nomenclature, sizes, quantities, unit of issue, dollar values, shelving location, building location, and minimum reorder points.

Laboratory Exercise: A non-graded exercise in which students participate, under the guidance of instructors, in realistic law enforcement scenarios. Roleplayers may or may not be required for the lab.

Lot Size: The total number of product or service outputs in a surveillance period from which a sample is to be drawn and inspected to determine performance in accordance with the standard, as defined in the AQL column of the Performance Requirements Summary.

Master Scenario Package: Complete, current scenario package distributed by the COR to the Contractor for inclusion in the Technical Library. Copies will be distributed to roleplayers.

Material Safety Data Sheets (MSDS): See Safety Data Sheets.

Observed Participant: Roleplayers who participate in the Driver and Marine Division DUI Wet Labs.

Out of Role: Phrase used by persons to notify laboratory and practical exercise participants (students, instructors and roleplayers) that they are not participating in the exercise and should not be treated as such. Also, this phrase may be used by instructors, students, and roleplayers to pause a scenario as authorized.

Practical Exercise: A graded exercise in which students under the supervision/evaluation of an instructor participate in realistic law enforcement scenarios.

Roleplayers may or may not be required for the Practical Exercise.

Performance Requirements Summary (PRS): A condensed listing of tasks, standards, AQL’s, surveillance methods, and the relative value of the services or products required by the PBSOW. The PRS identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor.

Page 42 Revised by Amendment 00002

Performance Standards: The results-oriented measure that describes the level of the performance expected for a particular job element. It prescribes what the Contractor is expected to produce in such dimensions as quality and timeliness.

Performance Based Statement of Work (PBSOW): The document that describes the work to be performed, including results or outputs and required performance standards.

The PBSOW is the basis for the resulting solicitation and the Government’s proposal for performing the standard work.

Phase-In Period (PiP): The period between Contract award and the beginning of the period of full performance.

Physical Inventory Count: A manual count performed to determine and document the on-hand sizes and quantities of an item or group of items.

Physical Security: Actions that prevent the loss or damage of Government property, Government employees, Contractors etc.

Props: Consist of equipment, material, identification, NLTA protective gear, clothing, tools, and various other items required for labs and practical exercises to promote a realistic training environment. Prop requirements are stipulated in the scenario packages.

Quality Assurance (QA): Functions, including inspection, performed to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity. QA is performed by the Government.

Quality Control: The process used by the Contractor to ensure that its performance meets the requirements specified in the PBSOW, to include meeting all performance standards.

Quality Control Plan (QCP): A written narrative outlining the process by which the Contractor shall conduct its quality control to ensure that its performance meets the requirements specified in the PBSOW.

Random Sampling: A sampling method in which each service output in a lot has an equal chance of being selected for inspection. By this method of surveillance, a few individual items, selected at random, are examined and a conclusion drawn about the entire lot.

Recurring Services: A service identified in this contract as being performed on a recurring, periodic or standing basis.

Rework: A work process which, in the judgment of the CO/COR, is not of an acceptable quality level, and must be corrected or re-performed at no additional cost to the Government.

Roles: A character portrayed as defined by a scenario.

Page 43 Revised by Amendment 00002

Roleplayer: Contractor employees who portray realistic characters for assigned scenarios in laboratory exercise and practical exercises.

Roleplayer Work Order Schedule: A monthly training schedule containing all information relative to the scheduling of training exercises and the assignment of roleplayers for laboratory exercises and practical exercises.

Safety Data Sheets (SDS): Formerly known as Material Safety Data Sheets (MSDS). A document that contains information on the potential health effects of exposure to chemicals, or other potentially dangerous substances, and on safe working procedures when handling chemical products. It is an essential starting point for the development of a complete health and safety program. It contains hazard evaluations on the use, storage, handling and emergency procedures related to that material. The SDS contains much more information about the material than the label and it is prepared by the supplier. It is intended to tell what the hazards of the product are, how to use the product safely, what to expect if the recommendations are not followed, what to do if accidents occur, how to recognize symptoms of overexposure, and what to do if such incidents occur.

Sample: One or more service outputs drawn from a lot. The number of outputs to be inspected under a Quality Assurance system.

Sampling: The generic term for various methods of selecting service outputs to be inspected under a Quality Assurance system

Sampling Guide: The part of the surveillance plan which contains all the information needed to perform a random sample.

Sanitizing: To make sanitary (as by cleaning or sterilizing). To make more acceptable by removing unpleasant or undesired features.

Scenario: A script outline within a laboratory or practical exercise detailing the requirements of each roleplayer to include age, race, sex, name of character, prop, vehicle requirements, photograph requirements, and detailed information for the roleplayer to prepare for the scenario.

Scenario Package: A complete, consolidated package consisting of all the relevant scheduling, location, and detailed roleplayer requirement information for each scenario within a laboratory or practical exercise.

Subcontractor: One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Student Administration and Scheduling System (SASS): The registration and scheduling software used by FLETC to register students, schedule classes and programs, maintain transcripts, other student records, etc.

Page 44 Revised by Amendment 00002

Surveillance: The process of monitoring Contractor performance, either by direct evaluation, observation, or other information sources.

Training Program: A sequenced progression of courses and evaluations that provide training in law enforcement knowledge, skills, and abilities.

Transportation Motorpool: Location of the facility where Government vehicles are stored, maintained, fueled, and issued.

Unprepared Roleplayer: A roleplayer who does not possess knowledge, understanding, required props, or character requirements stated in their assigned scenario.

Using Activity: That agency/division requesting services that would be responsible for payment.

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFOSI Air Force Office of Special Investigation ALM Asset and Logistics Management APM Alternate Project Manager AQL Acceptable Quality Level BAA Buy American Act BOP Bureau of Prisons BSD Behavioral Science Division BUD Budget Division CAA Clean Air Act CBP Customs and Border Protection CDR Contract Discrepancy Report CFE Contractor Furnished Equipment CFR Code of Federal Regulations CLIN Contract Line Item Number CO Contracting Officer COR Contracting Officer Representative DHS Department of Homeland Security DMD Driver and Marine Division ECM Energy Conservation Measure EMCS Energy Management Control System EOD Enforcement Operations Division EPA Environmental Protection Agency ESD Environmental and Safety Division FAD Firearms Division FAR Federal Acquisition Regulation FD FLETC Directive FFP Firm Fixed Price FLETC Federal Law Enforcement Training Centers

Page 45 Revised by Amendment 00002

FLETCnet Federal Law Enforcement Training Centers Network FOUO For Official Use Only GFE Government Furnished Equipment GFP Government Furnished Property ICE Immigration and Customs Enforcement IOD Investigative Operations Division LES Law Enforcement Sensitive OSPR Office of Security and Professional Responsibility PBSOW Performance Based Statement of Work PiP Phase-In Period PoP Phase-Out Period PO Partner Organization POC Point of Contact PM Project Manager PRO Procurement Division PRS Performance Requirements Summary PTD Physical Techniques Division QA Quality Assurance QAP Quality Assurance Program QC Quality Control QCM Quality Control Manager QCP Quality Control Program SASS Student Administration & Scheduling System SDS Safety Data Sheets SOP Standard Operating Procedures SSD Student Services Division TE Technical Exhibit TM Technical Manual TMP Transportation Motor Pool TRC Training Resources Coordination Division TSA Transportation Security Administration

Page 46 Revised by Amendment 00002

PART 3 - GOVERNMENT FURNISHED PROPERTY, EQUIPMENT,

AND SERVICE (GFP/E/S)

The Government retains the right to utilize any and all government furnished property whenever necessary, with the understanding its usage shall not to adversely impact contractor mission.

3.1 Government Furnished Space (GFS):

The Government will provide 3850 square feet (sq ft) of space for the operations under the Contract as indicated and described herein. Contract Management Services, Prop Issuance, and Storage areas assigned inside of Building 680. This area consists of 692 sq ft of office space, 1976 sq ft of prop and storage space, a 493 sq ft conference room and a 689 sq ft roleplayer check-in area. This area also includes washer and dryer hook ups, deep sink, movable shelving, and scenario/script organizational shelving. There is a standard hose connection with a 120-volt receptacle to accommodate a Contractor’s washing machine. In addition, there is an electrical connection (no gas permitted) with a 120/240 volt 30 amp 4 wire (14-30R) receptacle for a Contractor’s dryer. Outlet vent is a 4in (102mm) diameter ridged wall vent. In addition, the Government will make such improvements and alterations as it may deem necessary or desirable to prepare or recondition assigned space for its intended purpose including improvements and alterations as necessary. The Government will maintain and repair the building structure.

The Government will provide certain facilities, equipment, and materials listed herein.

All other facilities, equipment, office furniture, vehicles, or materials required to provide the work described herein are the responsibility of the Contractor. Land, facilities, utilities, equipment, or materials provided by the Government shall be used only for performance of work related to this contract. The Contractor shall not construct any new building facilities or structures on Government property nor make any structural changes or alterations on the provided buildings without the express written approval of the CO.

Structural repairs and maintenance required during the term of the contract shall…