Past Performance - Attachment 3.pdf

Source Selection Information – See FAR 3.104 and FAR 2.101

FACTOR 3: PAST PERFORMANCE

Please be sure to include the following information:

1) Identify the section and/or page number of the proposal or other materials that each comment addresses.

2) Be expansive enough so that others understand why a particular comment represents a strength, significant strength, weakness, significant weakness, deficiency, omission or risk. Remember that final reports must be generated using the consensus and that the unsuccessful Offeror may be provided the results of the consensus evaluation as part of a basis for the award decision.

3) Be sure your comment is factual and written in an objective manner.

CRITERIA

Past performance will be evaluated as a measure of the Offeror’s ability to successfully perform this project based on demonstrated relevant and/or recent performance for similar contracts. Vendors will be required to provide historical information showing they have supported large scale delivery quantities of plastic sheeting in the past.

The Offeror’s past performance will be evaluated based on the information received as part of past performance questionnaires and/or phone interviews with identified customers. See below Past Performance Questionnaire. The Government will also look to see if the contractor has any past performance information in the Past Performance Information Retrieval System (PPIRS). The vendor will have to list the 3 largest delivery quantities and under what time constraints. The three (3) projects identified by the Offeror will not serve as the sole basis of evaluation of past performance. The Government reserves the right to obtain and utilize information obtained by the Government from sources other than those identified by the Offeror.

The evaluation will consider the extent of the Offeror’s recent, relevant experience and demonstrated ability to meet the following performance elements:

Performance Element 1. QUALITY OF LIKE PRODUCT Performance Element 2. DISTRIBUTION AND SURGE CAPACITY Performance Element 3. ON TIME DELIVERY Performance Element 4. CUSTOMER SATISFACTION Performance Element 5. RESPONSIVENESS AND ATTENTIVENESS

Acceptable: The Offeror’s past performance meets a minimum of four of the five performance elements.

There may be minor but correctable weaknesses.

Unacceptable: The Offeror’s past performance meets two or fewer of the five performance elements. The proposal and supporting materials submitted by the Offeror fail to meet the performance or capability requirements of the evaluation factor. There are unacceptable weaknesses.

Neutral: The Offeror has no relevant past performance.

• Acceptable (Satisfactory) Past Performance

• Unacceptable (Unsatisfactory) Past Performance

• Neutral Past Performance

FACTOR 3: PAST PERFORMANCE

Section and/or Page

Number

Type(s)* Finding

PAST PERFORMANCE QUESTIONNAIRE

The Department of Homeland Security (DHS), FEMA, recently released a Request for proposal for the procurement of supplies or services RFP #______. Offerors were asked to provide information on contracts similar in nature, size and complexity to the present requirement on which they had performed in the past. An offeror has submitted this to you as a reference for past performance. (See blocks 1 to 3 below).

We need your opinion on how well the contractor performed on your contract(s). Please fill out the attached questionnaire and send it electronically to either the Contracting Officer at ____________or the Contract Specialist at____________. To be considered, this form must be filled out and received by the contracting officer no later than the closing date and time listed in the request for proposal. DHS/FEMA may contact you to clarify or verify any information provided. For purposes of confidentiality, only send this completed form to the FEMA contracting officer.

Your input will be confidential. Please note your comments will be used to form the basis for evaluation of this offeror. Thank you in advance for your assistance. If you have any questions, please contact the Contracting Officer at _______________________

A. CERTIFICATION

By law, the Government will not disclose the names of individuals providing reference information during discussions with the contractor identified in Block 1 below.

Block 1. Contractor Name:

Block 2. Contractor phone number and address:

Block 3. Contract Name and Number: |

I HEREBY CERTIFY THAT THE INFORMATION PROVIDED IN THIS QUESTIONNAIRE IS ACCURATE

AND COMPLETE TO THE BEST OF MY KNOWLEDGE.

Evaluator’s Printed Name Title

Evaluator’s Mailing Address (Agency, Bldg/Room, Street, City, State, Zip)

Evaluator’s Signature Date Phone Fax

B. INSTRUCTIONS

Two forms are provided to document your opinion: 1) Performance Rating Form; and 2) Supplemental Comment Form. Please fill out both forms in accordance with the instructions provided on each. Please use the following standards in arriving at your rating: 1) Satisfactory – the contractor’s overall performance was satisfactory 2) Unsatisfactory – the contractor’s overall performance was unsatisfactory

QUESTIONNAIRE PERFORMANCE RATING FORM (put an X in the appropriate box)

Performance Element Satisfactory Unsatisfactory Not Applicable

1. QUALITY OF LIKE PRODUCT:

Quality of Contractor’s like product met customer’s satisfaction

2. DISTRIBUTION AND SURGE

CAPACITY: Contractor has demonstrated a manufacturing support capacity that will meet the expected surge requirements

3. ON TIME DELIVERY: Contractor meets or exceeded agreed to delivery requirements.

4. CUSTOMER SATISFACTION:

The contractor exhibited a commitment to customer satisfaction and achieved customer satisfaction.

5. RESPONSIVENESS AND

ATTENTIVENESS: The contractor exhibited reasonable and cooperative behavior in response to criticism/rejection of contract deliverables and in immediately correcting errors, poor performance, and other problems.

OVERALL PERFORMANCE:

YES NO

Question 1. Given the choice would you do business with this contractor again?

QUESTIONNAIRE SUPPLEMENTAL COMMENT FORM

Please provide any additional comments regarding your performance element ratings in the appropriate spaces below. We appreciate your time and valuable comments. Please add additional pages as necessary.

Performance Element 1. QUALITY OF LIKE PRODUCT:

Performance Element 2. DISTRIBUTION AND SURGE CAPACITY:

Performance Element 3. ON TIME DELIVERY:

Performance Element 4. CUSTOMER SATISFACTION:

Performance Element 5. RESPONSIVENESS AND ATTENTIVENESS:

Question #1. Given the choice would you do business with this contractor again?